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Time Warner Cable Suspends Broadband Upgrades After Merger (dslreports.com)
Karl Bode, reporting for DSLReport: Time Warner Cable has confirmed that the company has suspended its "Maxx" broadband and TV upgrades while the dust settles from Charter's $79 billion acquisition of Time Warner Cable and Bright House Networks. Time Warner Cable's Maxx upgrades not only deliver faster top speeds up to 300 Mbps, but a notably overhauled improvement to the company's set top box interface. But Time Warner Cable has been telling company support techs and engineers that the upgrades were actually put on hold as of May 26. "[...] All speed increases and customer communications were placed on a temporary hold beginning Thursday, May 26," states the internal communication. "Once the updated launch schedule is determined, updated hub schedules will be posted to KEY and area management will be notified. Customers will continue to receive notification when the new speeds are available in their hubs."
A few more mergers and they can begin rolling speeds back until netflix is unusable and nobody has any choice on how to consume media.
the bigger you are, the bigger is your dick to ass rape your customers with!
were placed on a temporary hold....until we are all fired.
OMG! Our beans and their beans got put into a newer, bigger pot! We cant trust those other bean counters, or their balance sheets! We have to recount all the beans!!
Nevermind the already outstanding obligations we have, or the cost studies conducted showing the upgrade would be fully funded, and would make us money in the long run-- Those could all be lies!!
We have to recount all the beans, first and foremost, then decide who gets what, and how many! That's what's really important here! Providing promised service comes second! ........
God I hate corporate culture.
Charter management said they'd be doing this back in April. The broadband upgrades are part of a general system upgrade, which includes going all digital for video (freeing up the spectrum that was used for analog video), which requires putting some sort of box on every TV. Time Warner Cable had been using very simple digital-to-analog adapters for this. Charter's being putting a full-fledged digital set top on every TV. So, they're putting the Time Warner rollouts on hold until they can restart the process using the full set tops (i.e. the Charter model).
Discuss.
Okay! You're an asshole.
"I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)
They upgraded my area almost exactly a year ago, I figured they'd be done with the rollout by now.
Apparently it helps a bunch to have Google Fiber as a competitor.
Palaces, barricades, threats, meet promises
I was a TWC subscriber in Charlotte and a Charter subscriber in Atlanta. TWC gave me 15Mbps for something like $50, whereas for the same price, Charter gave me 50Mbps. In fact, TWC had several tiers, starting at 2Mbps, whereas Charter just had something like 50Mbps and another higher speed - forgetting how much.
What I would really appreciate is both of them having an IPv6 rollout
Once "6G" come out. The cost (both reasonable and excess due to their own mismanagement) of upgrading physical cable will make them unable to compete in a few technological generations. I cant wait for the day when I piss on their corporate grave.
The customer is always our bitch.
You're arguing that it's a conspiracy theory, and implying that there is no anti-competitive behaviour on the part of cable companies... which there absolutely is and has been, though maybe it's not evidented by this particular story. Thank you for being so (unintentiomally) transparent.
I just got a new Arris cable modem in the mail from TWC. Has a dual band wireless internal network @2.5 Ghz and 5.0 Ghz, and a 2.5 Ghz outward facing wireless network. I assume they are aiming at a Comcast/Xfinity style network. During the self install setup I disabled all the wireless stuff, and changed the internal address to what fit my needs, and then followed the online activation procedures using the mac address and serial number which worked flawlessly. Once configured I can no longer access the external facing wireless management tools but the internal ones stayed inactive. I'm not a 'wireless' customer according to TWC, I run an internal wireless LAN which is locked to outside access and managed from internal addresses only. I can still see the internal facing tools and they've not been activated. I assigned a new login and password to the cable modem which is different from my router. I periodically check and expect at some point TWC or Charter or whomever will want their external network online for their wireless customers use similar to the xfinity users ability use that network with a password that works anywhere there is one of their modems. Glad I took advantage of the 'free' upgrade when I did, it even included free shipping back of the elderly equipment we were on.
errr....umm...*whooosh* *whoosh* Is this thing on ?
The best part of this situation is the the market will sort things out. /.
If you don't like your ISP because of their offerings or service then simply switch to a compeititor.
With a vast array of high quality ISPs to choose from I fail to understand the constant complaining here on
We play the game with the bravery of being out of range
Thank you for that dazzling insight, (((Anonymous Coward))).
Il n'y a pas de Planet B.
So why do they send me a speed-upgrade offer in the USPS mail at least once a week?
Something is not clear to someone in their marketing department, or perhaps by the Poster in interpretation of the announcement.
Back in March, I received an email from Time Warner stating "Faster internet speeds are here at no extra cost..." My download speed went from about 2.5 MB/s to almost 7 MB/s, (about 55 Mb/s). Yay! I was at nearly First World speeds for only $60 per month. A few weeks ago, I noticed things were slower, but I just assumed it was on the server side, and didn't think much about it - until I saw this article. I did some testing, and found I was back down to the original 2.5 MB/s.
So I gave Time Warner, (or whatever their name is now), a call to see what was up. After a "hard" reboot, which includes disconnecting the co-ax cable, something I hadn't thought of, I was up to 5 MB/s, still shy of the 7 MB/s I was getting before, and half of what I'm paying for - 100 Mb/s, or 12 MB/s. The support person switched me to the next lowest plan, their 50 Mb plan, to see what speed I'd get, and I got the same exact speed. She offered to leave it there, saving me $10 per month, but I want that damn speed!
In the end, she couldn't do anything about it, but clearly their 100 Mb plan isn't giving that. Does this have anything to do with the merger? I have no idea.