Big Tech Squashes New York's 'Right To Repair' Bill (huffingtonpost.com)
Damon Beres, writing for The Huffington Post: Major tech companies like Apple have trampled legislation that would have helped consumers and small businesses fix broken gadgets. New York state legislation that would have required manufacturers to provide information about how to repair devices like the iPhone failed to get a vote, ending any chance of passage this legislative session. Similar measures have met the same fate in Minnesota, Nebraska, Massachusetts and, yes, even previously in New York. Essentially, politicians never get to vote on so-called right to repair legislation because groups petitioning on behalf of the electronics industry gum up the proceedings. "We were disappointed that it wasn't brought to the floor, but we were successful in bringing more attention to the issue," New York state Sen. Phil Boyle (R), a sponsor of the bill, told The Huffington Post.
Leave it to the Huffington Post to somehow blame lobbyists without blaming the people they lobby. The only way they "gum up the proceedings" is by their influence with the leaders in the legislature, who are the ones who actually control the proceedings.
A bill doesn't get a vote in the legislature because not enough of the right members wanted to vote on it (for a variety of reasons, I'm sure). You can't blame that strictly on the lobbyists without removing the responsibility of the members of the NY State Assembly and Senate for what they decide to vote and pass.
The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
It says so in the User Manual. You void the warranty if you open it. And non-approved repairs leave you liable for any subsequent damages to persons or property from fire, explosion, radiation, hearing or vision loss, or children swallowing small parts. And probably looking inside is a criminal violation of the terms of service.
The rest of the world calls it corruption.
The US calls it 'lobbying'.
just wait for just wait for cars to be this way! dealer only is they really want and with that even stuff like an oil change may cost $50 + labor.
Our "democratic" process is just an elaborate dog-and-pony show designed to make us feel like we have a voice in governance, when really the only voices that matter are those of the super-rich.
People get really defensive when I point this out, because they like believing that we live in a democracy (ahem, constitutional republic), and that our representatives represent us, and that our votes matter.
Wanting something to be true does not make it true.
if it costs too much to repair the broken phones & gadgets will end up in a landfill and consumers will just buy new, but that is probably what the big corpirates had in mind anyway, those bastards are the kinds of bastards that killed Kenny
Politics is Treachery, Religion is Brainwashing
Sheep stew cooked up by our very own oligarchy, with just a soupçon of lip-service.
I've fallen off your lawn, and I can't get up.
It's become difficult to always ensure the product you're buying is the revision that is still unbrickable. Just look at the WRT54G for instance. There was a period where people were still buying thinking they were getting the earlier edition when they were actually getting models with less ram/flash. Some manufacturers even changed cpu architectures under the same model number without external indications on the packaging which version was inside.
If people wanted more repairable devices, they would have bought them.
Instead consumers have, in droves, chosen to buy MORE RELIABLE sealed devices that they do not have to screw with.
I'm not just talking about the iPhone, or the other Android phones that all followed suit. I'm talking about cars, about appliances, almost everything is more more contained, much better sealed, and much harder to repair.
If the world wants more "repairable" things then by all means make them and ell them. But do not demand that companies ruin products in the pursuit of a goal few are interested in.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
I'm a huge fan of EFF, iFixit, and other groups that supported and pushed this legislation. I hope my Monday morning quarterbacking isn't misconstrued. But I studied the USA's warranty and repair laws passed in the 1960s (Ralph Nader's origins), which were in response to Vance Packard's 1960 book "The Waste Makers". The allegations of "planned obsolescence" really alarmed people and led to the strongest car and electronics warranty laws in the world. Those laws are all completely out of date (predating software), but trying to start from scratch may be a tactical error.
Today's repair advocates, are in the right place... but perhaps missing out by by not recruiting some Consumer Rights veterans. Maybe they could market this to the retired people who remember the Magnuson-Moss Warranty Act of 1975 etc. Seniors who, replaced their own auto spark plugs, they tend to vote in high numbers and could have been sending a signal to legislators. The advocacy I saw for this Right to Repair law was promoted by a younger, cooler, Makerspace set, I didn't see many allies from Ralph Nader's generation. It would be hard to win funding of VA hospitals without marketing it to/through the war Veterans. Just my 2 cents.
Gently reply
Hey, just because not enough people are voting for YOU, don't get salty and complain that the system's fixed.
Vote fraud aside, the last say still comes from the ballot box. If your constituents don't appear to vote in agreement with you, it might be because they don't agree with you.
just wait for just wait for cars to be this way
The majority of Slashdot is pushing for this. People want autonomous cars that you call on demand and don't have to own or maintain themselves.
So -- anything that goes wrong with your iPhone, computer, etc. is required to be covered by a manufacturer issued repair guide that's available to the customer? Since when has that been required for anything you buy, even remotely? Not even your dumb refrigerator manufacturer is required to tell you how to fix it.
And in what level of detail / remedy would it have to explain how to repair the item? My laptop's GPU has a few transistors that got fried. Are they saying Apple has to tell me how to disassemble the chip, do nanosurgery on it and refabricate a few layers of silicon? Or that "get a new laptop" is sufficient to fix the issue?
Nice sentiment, but full of holes in how it would be implemented.
Given that these tech firms pushed to destroy this, the alternative should have been to mandate a minimum 3-year warranty (I'm looking at you, Apple!)
AC comments get piped to
Here are some facts about "the last say [coming] from the ballot box".
That is why I said "it is clear, just look." The facts are as plain as day and in the public view. The super-rich get their measures passed, regardless of how the majority feel about them.
There are actually quite a few layers of separation between votes and federal law. And they are all (or at least, most) a matter of public knowledge. You just haven't done your homework.
Even normal, non-autonomous cars are becoming this way. It used to be it was easy to replace the vendor's radio system with your own using a standard form factor and connections. Now, it's "infotainment" tied closely into the rest of the car, and will throw codes if you try to remove it. Aftermarket alternatives are less and less available as this stuff becomes more and more proprietary.
DRM'ed internal buses in the car are also becoming a thing.
Self-driving or not, this is coming.
Your market collective sounds like a bunch of commies. Why should they decide what I can buy?
What is the next thing, forcing companies to repair stuff regardless of the economics of it?
No, the simple solution is to revoke all copyright and patent privileges from the product so that anybody can legally repair or sell replacements. See, the idea here is make sure we have an open market. We can't let people with all the money use government resources to close it off from the rest of us.
“He’s not deformed, he’s just drunk!”
"sorry, mr. repair guy, we noticed you replaced our Itchy-con caps with Nichicon ones. that voids your warranty. have a nice day."
--
"It is now safe to switch off your computer."
You can't always know this though. Especially for larger devices that are comprised of many sub-components. For example, my father had a camper in which the heating controller failed. He asked if I could fix it, since it was electronic. When he showed the unit to me, it was completely encased in epoxy. This was 80's TTL tech, normally totally fixable, but not now. $300 for new unit that should have cost $30, tops.
Would that be something you'd actually think to look into when buying a camper? Maybe after getting burned once, sure, but not before.
This kind of crap is infesting everything you buy these days. It's quite difficult to avoid.
Some electronics are now designed to be unfixable.
For example, I own an xbox 360. The DVD drive on it is a bit dodgy - it works, barely, unreliably. I'd like to replace it, but I can't. Firstly because it uses a non-standard power connector, but more seriously because the 360 DVD drive is paired with the security chip on the mainboard. The board stores a serial number for the drive, and queries the drive serial on boot - if they don't match, the console disables itsself. It's a measure to prevent piracy (somehow), but it also makes replacing the drive impossible.
The iPhone now does a similar thing with the fingerprint sensor. It's a very common form of failure, as the sensor is delicate and exposed to the outside world. But the phone stores the sensor serial in secure memory - if the sensor is replaced, the phone disables itsself.
Making something repairable also makes it more complex, more expensive and probably less reliable.
Yeah whatever. They can start with not using patented screwdrivers so people can't get them. A lot of this has nothing to do with reliability.
"First they came for the slanderers and i said nothing."
Our "democratic" process is just an elaborate dog-and-pony show designed to make us feel like we have a voice in governance, when really the only voices that matter are those of the super-rich.
People get really defensive when I point this out, because they like believing that we live in a democracy (ahem, constitutional republic), and that our representatives represent us, and that our votes matter.
Wanting something to be true does not make it true.
Close, but not quite.
The super-rich voices matter a lot, but (1) there are some issues where even an individual letter or call can tip the scale--not many, but they exist. (2) Congresspeople need so much money every day that most of the time, your money doesn't buy you a voice on an issue. Also, (3) there are LOTS of ways to be listened to--but they involve using leverage. You don't approach your person individually most of the time--you do it by supporting an organization that lobbies or otherwise works on issues you care about, whether they do that through legislators or through direct service or through the courts.
The ACLU does an amazing amount of work fighting for individual liberties, for example, filing briefs in lots of important cases throughout the country defending your rights. But whether you do it through the ACLU or the EFF or the AFL-CIO or even the NRA, unless you are amazing at influencing public discourse then you get YOUR influence by supporting the specific groups you mostly agree with. What the super-rich buy with money, you buy with a voting block and a block of voices.
(Also, by acting to influence your local and state reps.)
Real lawyers write in C++
I added that wording specifically to draw in people like you so I could add in more information on that point.
The fact is that all of my laptops with sealed batteries, all of my phones with sealed batteries, all modern cars I have owned have been MORE RELIABLE. They have had better battery life, and devices with sealed batteries have NEVER needed batteries replaced after years of service where all of my older devices with replaceable batteries had to have them replaced every six months to a year. I hated that, but need do that no longer...
If you want more battery life, everyone on earth but a handful of cranks have realized it's better to have a device with better battery life to being with, then bring an extra battery pack if needed (which can be much more portable then a spare battery for a phone since it can be any shape or size).
"There is more worth loving than we have strength to love." - Brian Jay Stanley
We're not talking asinine BS like how the DMCA forbids you from modding your Playstation... on your own and with no interaction with, or aid from, Sony. Many of these laws place some very onerous requirements on the vendors.
They require vendors to surrender internal documentation, designs, schematics, and procedures to pretty much any random un-vetted third party that wants them. This includes software patches and updates, and sometimes even private signing keys. Sometimes the vendor is required to let these people piggyback on their own parts and supplies chain, rather than have the repair shops establish their own supplier relationships. They usually abrogate the usual NDA requirements for third-party partners. And they almost always require all of that with no compensation.
No company in their right mind would let that pass without fighting tooth and nail against it.
Imagine all the people...
The choice of screw is dictated by the tooling and equipment used to carry out final assembly. If a $20 patented screwdriver with a proprietary head design saves one second of production time per iPhone by doing a better job at guiding itself into the slot or being less likely to cam out when tightened, it doesn't take too long for it to pay for itself.
That's not to justify Apple's active interference with third-party repair shops. Just pointing out that when you're producing things at this scale, your profitability is influenced by the sum of a very large number of very trivial-sounding choices. Not everything that looks like a conspiracy is one.
Instead of right to repair, the current warranty offerings (90 days) are more like the right to throw away when it breaks and purchase a new product.
I can understand that some products due to their intricacy may be designed to not be serviceable by anyone but the manufacturer, but if that is the case, then a longer warranty period is justified to make up for the fact that it is unserviceable. I think the EU has the right idea with trading standards bureaus and statutory minimum warranty periods. (I will probably get arrows from my fellow America Citizens on this)
I guess there will be a lot of $99.99 devices offered in CA then!
Some states don't have initiative and referendum for issues like this. Texas, I'm talking to you!
...aren't so Liberal, are they?
"Big Tech" sounds like the name of a bluetooth enabled sex toy.
You are welcome on my lawn.
the 360 DVD drive is paired with the security chip on the mainboard. The board stores a serial number for the drive, and queries the drive serial on boot - if they don't match, the console disables itsself. It's a measure to prevent piracy (somehow), but it also makes replacing the drive impossible.
It's a PITA, but not impossible. You can extract the key if the drive is not completely dead. Or, if the PCB is still good, you can swap the PCB to another drive.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
You would have a better argument if our choices weren't only Douche or Turd Sandwich.
Good-bye
Case law has already been settled on this for cars decades ago. At some point the tech shops are going to have to follow suit, the pressure is there, just like it was for cars.
Good-bye
Yeah, the systemic corruption levels in the American political system are obviously just the figment of the imagination of teenage angst. Your "adult" denial is endearing...
There are businesses that make money doing exactly this with or without the manufacturer's support. This argument at this point has little to do with the end user at this point as most end users just buy new or send it off somewhere to be fixed. It's more about big business vs small business. The small business in this sense are the places that fix these things. Or imagine if you're a facility that does a lot of testing and one of your pieces of expensive equipment broke and you now can't fix it because a parts manual and a schematic are non-existent? Fixing it yourself would be cheaper. A lot of this boils down to cost of ownership. Manufacturer's hate lowering the cost of ownership as it means they can't keep selling brand new, which is what their argument ultimately boils down to. Imagine if cars were this way. They already are starting to to some degree.
I just have to hit the console until the drive opens. The point here is that repairing a device shouldn't involve a battle of skill between the designer and the user - if it's possible to repair a 360, it's only possible because some highly skilled hackers have been able to out-think the Microsoft engineers who were tasked to design a console with deliberate anti-repair measures built in.
"adults" are some of the most delusional people I've met.
Mostly random stuff.
It's a measure to prevent piracy (somehow)
Easy answer there, the DVD drive in the XBox 360 is custom and is responsible for doing anti-piracy checks on the loaded disc. Early DRM breaking methods involved powering up the xbox, disconnecting the SATA cable from the drive during post and then plugging it into a PC and flashing new firmware onto the DVD drive. Lots of people fried units when they didn't realise the xbox had a floating ground and if you don't connect the metal of the inner chassis to the computer case first you get a spark.
Compared to that which is a somewhat legit reason for checking the DVD drive since the functionality can be compromised, the iPhone scenario is simply a dick move and their claims of doing it for security reasons was called out for the bullshit it was.
If a $20 screw driver is making you mad you probably don't want to know about special purpose single use tools for car repair, gun smithing, etc.
Don't blame me, I voted for Kodos
Even normal, non-autonomous cars are becoming this way. It used to be it was easy to replace the vendor's radio system with your own using a standard form factor and connections. Now, it's "infotainment" tied closely into the rest of the car, and will throw codes if you try to remove it.
Honestly, I actually believe that the integration of "infotainment" systems has more to do with resource-sharing cost and space savings than proprietary lock-in.
I mean, how many REDUNDANT, separate displays and control-clusters do you need/can you fit in a frickin' CAR?
Now I DO think that some industry-standards (sort of like CAN, for example) could help a lot; but then a "car stereo" would have to get much more complex (and thus more expensive) to be able to display/control arbitrary "automotive" functions in addition to its primary duty of "entertainment".
At this point, a good bit of the "entertainment" stuff is expected to be transacted over Bluetooth from the phone sitting on the seat or in your pocket. You can still generally upgrade power amps and speakers; so it's just the "player" part that is harder to replace with the old-skool Pioneer Cassette Deck you can buy at Walmart.
But as I said, that is fast becoming irrelevant.
Any gearhead should be able to open and fix stuff on their own. It's really not that hard, and you can buy everything everywhere. What's the point?
Never been inside of a cellphone, have you?
The iPhone now does a similar thing with the fingerprint sensor. It's a very common form of failure, as the sensor is delicate and exposed to the outside world. But the phone stores the sensor serial in secure memory - if the sensor is replaced, the phone disables itsself.
That was not an anti-consumer-repair measure; but rather, a CAREFULLY THOUGHT-OUT anti-SECURITY-CIRCUMVENTION measure.
Since, for very good security reasons, the Fingerprint Sensor ITSELF stores the Fingerprint data, if Apple had NOT taken pains to PAIR the SoC with the Fingerprint Sensor, ANYONE that acquired physical possession of your iPhone could simply replace YOUR fingerprint sensor with YOUR fingerprint data with THEIR fingerprint sensor with THEIR fingerprint data and VOILA!!! Instant Access!!!
And yet Apple is pilloried by idiots like you, for thinking this far ahead.
Making something repairable also makes it more complex, more expensive and probably less reliable.
Yeah whatever. They can start with not using patented screwdrivers so people can't get them. A lot of this has nothing to do with reliability.
And yet, lots of people sell Pentalobe Screwdrivers (including iFixit, who whined about them), and yet Apple has not taken a single one of them to court for Patent Infringement.
Maybe that's because it really WASN'T an anti-consumer measure at all; but rather, maybe, just maybe, a pro-reliability (MUCH harder to strip the head than a Phillips) measure.
MUCH harder to strip the head than a Phillips
Pentalobe is definitely better than phillips, but they aren't as good as a hex screw imo (and yes, I have a pentalobe screwdriver)
"First they came for the slanderers and i said nothing."
Easy solution for that:
"New fingerprint sensor detected. For security reasons fingerprint identification has been disabled. Please enter your PIN or iTunes account to continue. Fingerprint recognition may be re-configured from settings."
Now everyone is happy. The phone gets repaired, and security cannot be compromised by replacing the sensor.
MUCH harder to strip the head than a Phillips
Pentalobe is definitely better than phillips, but they aren't as good as a hex screw imo (and yes, I have a pentalobe screwdriver)
Not sure what you are calling a "hex screw".
Certainly there is some country in the world where an owner's right to repair has been established. America sucks so it's not America, but you sound like you know more.
Please tell me which countries enforce their citizens right to repair their devices. I want to find a country that doesn't suck the way America does. Thanks.
The burden is on the manufacturer of the device to comply if the wholesale price of the device is $100 or more.
How is the state of California going to enforce this law for devices manufactured outside of the US (like, um, China)?
The only way I can think of would be to make it illegal to sell devices from manufacturers who don't comply, so they would have to go after the importers and vendors.
Not sure what you are calling a "hex screw".
_____
"First they came for the slanderers and i said nothing."
Not sure what you are calling a "hex screw".
_____
That's what I thought.
They suck when they get vewy, vewy tiny. Round-out in a microsecond.
If the phone didn't disable itself when the fingerprint sensor was replaced, then you'd be able to replace it with a fake sensor that always unlocked the phone for you. This would be a very significant security hole, and you can bet slashdot would be all up in arms about it - and probably suggesting the exactly pairing protocol that you're complaining about.
Uhm...no.
What display has been *removed* from a car since the inception of the infotainment system? Cars still have both dashboards and radio readouts. In many cases the climate controls have indeed been consolidated into the screen, but the standard set of knobs were their own readout. Not that hard, and it's not like the space has been more efficiently utilized for anything since.
If the lock-in wasn't a requirement, there's no reason why things didn't stay double-DIN and have standardized connectors that allowed any "with climate control" stereo to fit in the dash and have additional inlets for steering wheel buttons and backup camera displays. the lack of these things indicate that, even if it wasn't an intended change to make everything proprietary, it was an outcome that seemed to have happened to basically everybody at basically the same time.
It's not the cassette deck that people are looking to use in their car. Remember - cars typically have about a ten year useful life. Ten years ago, there was no iPhone, and if you had a SatNav in your car, it required a $500 map DVD. Not too long ago, there were a handful of radios that supported Napster To Go, a service that was ahead of its time...but is utterly useless now.
The ability to change out entertainment systems when the technology changes is incredibly helpful, and even if I give a massive amount of faith to the auto industry, they went from non-proprietary to proprietary, for reasons that do not benefit me.
Then why not just disable fingerprint recognition and require the user set that up again from scratch, rather than disable the entire phone?
Honestly, I actually believe that the integration of "infotainment" systems has more to do with resource-sharing cost and space savings than proprietary lock-in.
Then why did they feel the need to encrypt the communication between the body ECU and the engine ECU, if not to lock out aftermarket programmers?
And when States make Laws that prevent the removal of all of the computer controlled stuff, they are effectively supporting this proprietary lock-in.
Well, encryption of internal busses MIGHT, just MIGHT be an anti-hacking measure.
The States made engine-controller anti-circumvention laws for EMISSION CONTROL purposes. So blame the EPA.
Look, I have a double-layer tinfoil hat at the ready at all times myself; but sometimes, it really ISN'T a Conspiracy. And this is one of those times.
Except that pentalobe isn't designed for torquing down to anything. It's as delicate as the flower the driver pocket looks like, it's weaker than phillips and torx. The pentalobe is used because nothing you can buy other than pentalobe can unscrew them. Besides, if that screw shaves a second of time, they have alot more assembly problems than the wrong choice of screw. I have a background in tooling design and manufacturing, and the screw is bs. It's expensive to make, requires special tooling to use, and is weaker than other designs. It is an objectively worse design, the only thing that it excels at is keeping people from turning it.
And yet, lots of people sell Pentalobe Screwdrivers (including iFixit, who whined about them), and yet Apple has not taken a single one of them to court for Patent Infringement.
Why should you have to break the law to fix your phone?
Pentalobe is super easy to strip. In the hundreds of macbook pros I've serviced, I've run across less than a hanful of genuinely stripped phillips screws. Stripped pentalobes are pretty common, and even opening them the first time damages the socket of the screw.
Pentalobe may be super easy to strip, if you try and remove it without a Pentalobe driver. That obviously doesn't count.
If you've only come across a "hanful" [sic] of stripped #00 Phillips, consider yourself lucky.
And who's breaking the law?
Because if the fingerprint sensor is replaced with a malicious one at some repair shop somewhere, and the user sets the system up again in good faith, the phone is now back-doored, and can be broken by associates of the people that built the malicious sensor. It's about how much security you want - Apple believe that you want as close to 100% bulletproof security as can be provided with today's technology. This type of issue is one of the prices that you must pay as a consumer to enjoy that security, and if that price is too high, many other devices are available with much reduced levels of security. They're normally alot cheaper too.
And look, no votes at all, NY corruption at it's finest.
and security cannot be compromised by replacing the sensor.
Except by replacing the fingerprint sensor with a malicious one.