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LG Continues To Bleed Money, Thanks To Smartphones (engadget.com)

LG's big bet on modular smartphone G5 didn't pan out the way it wanted, and its mobile business continues to bleed money. From a report on Engadget: The final quarter of 2016 saw the company take a severe blow, actually losing $223.98 million, mostly thanks to its failing handset division. [...] The numbers are buried deep in its figures, however, revealing that the firm hawked 14.1 million units in the quarter. Operating losses, meanwhile, sunk to around $400.2 million despite "strong sales" of the V20. But any boost that the V20 offers only serves to offset the soul-sucking failure of the G5, still chewing through money long after the company began announcing its replacement.

86 comments

  1. Boot-loops by Anonymous Coward · · Score: 3, Informative

    Probably has something to do with their manufacturing process that led to their flagship phones (LG G4, G5, Nexus 5X) going into an infinite reboot-loop after roughly a year of use. There's a big Reddit thread about it here: https://www.reddit.com/r/nexus5x/comments/5l66de/bootloop_megathread_20/

    1. Re:Boot-loops by courteaudotbiz · · Score: 3, Insightful

      I had an LG G2 a couple years ago. After 6 months owning it, the touchcreen controller or sensor stopped working. I had Rogers (My Canadian provider) replace the defective screen. After another 6 months, it did the exact same thing, but the phone was out of warranty. Both Rogers and LG refused to repair the phone. This was, and forever will be, the last LG phone I owned.

      Now I have a Samsung Galaxy S6 Edge and am perfectly happy with it.

    2. Re:Boot-loops by Anonymous Coward · · Score: 0

      LG3 for over 1.5 year now, not one issue so far. Knocking on the wood.
      Very happy, high screen reolution(above HD)
      ALl features. Additional SD card for 64 gigs. Can't be happier.

    3. Re:Boot-loops by thejynxed · · Score: 1

      The G2 and other models based on the G2 design had this issue (LG Power, LG Leon/Leon LTE), including the later revisions of the same design, the G3 and G4.

      Nobody can figure out if it's bad digitizers, a bad LCD, or a bad mainboard.

      --
      @Mindless Drivel: 100% of Twitter posts ever Tweeted.
    4. Re:Boot-loops by tripleevenfall · · Score: 1

      Quality issues aside, who thought this G5 experiment was going to work? How many people were ever going to buy those expensive accessories like the VR goggles or the camera, especially if they aren't hot swappable? Who was going to spend all that money just to carry around some huge accessories?

      It was ill-conceived from the start, the only question is why it ever got green-lighted

    5. Re:Boot-loops by Anonymous Coward · · Score: 0

      I had an LG Expo... their total lack of commitment to the phone after one upgrade soured me on them permanently.

    6. Re:Boot-loops by rickb928 · · Score: 1

      I know several LG owners, G2, 3, 4, 5. None tell me of any hardware problems. Maybe batch problems...

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    7. Re:Boot-loops by JackieBrown · · Score: 1

      I know it's probably a different division but my LG Urbane has gotten almost monthly security updates.

    8. Re:Boot-loops by boristdog · · Score: 1

      I have had a G4 for well over a year now. No problems at all.
      All my Iphone and Galaxy S6 friends have had issues.

    9. Re:Boot-loops by The_Revelation · · Score: 1

      A year? Try 3 months. The best part- bought this through Kogan. Their solution was to replace the handset with a totally inferior Samsung unit. I will never buy a Kogan/LG phone again.

  2. Availability? by wardrich86 · · Score: 4, Informative

    I have an LG G5. The modules were near non-existent. I'm not even sure where you could go to buy them - were they carrier exclusives? The idea was solid, but the marketing behind it was a huge flop.

    1. Re:Availability? by fred6666 · · Score: 3, Insightful

      Why would anyone invest in those modules? LG should have made a pledge to support these modules, and that every future phone they release in the next 5 years will be compatible with the modules if they wanted to be trusted.
      Otherwise everybody knew these modules were going nowhere and that the G6 would not support them.

    2. Re:Availability? by X86BSD · · Score: 1, Insightful

      The idea was STUPID and an epic design failure. Even Google scrapped their "modular" phone idea. Everyone who has their fingerprints on this should be fired and blacklisted from being hired ever again.

    3. Re:Availability? by Anonymous Coward · · Score: 0

      I love my G5 so it's disappointing there weren't enough consumers like me to buy it. The modules were... interesting, especially since you needed to shutoff your phone before snapping them on. it still has a replaceable battery and that's enough to make me happy.

    4. Re:Availability? by MachineShedFred · · Score: 1

      The Compaq iPaq PocketPC from 2000 had this same idea, except the "jackets" were at least hot swappable because they were effectively PCMCIA.

      What's old is new again, except with a worse implementation, I guess.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    5. Re:Availability? by Anonymous Coward · · Score: 0

      Sleeves. They were known as sleeves. The first Ipaqs had no removeable storage. It needed a sleeve for that. Big, bulky, like I like my women.

    6. Re:Availability? by AvitarX · · Score: 1

      I almost got a Moto z play with the camera module and an extra battery one, but in the end went cheaper.

      The camera was kind of lame (it could zoom as advertised, but no HDR).

      The battery wasulking relative to power too.

      It seemed pretty well designed overall though.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    7. Re:Availability? by Solandri · · Score: 1

      A modular phone is a good idea, it's just too soon to introduce them to the smartphone market. The idea behind the modules is that your phone's display, memory, and radio technology (4G) may be just fine, but the CPU is starting to get a little long in the tooth and you'd like to upgrade it. Or maybe all the other components are fine, but you want to use the phone with newer 5G service. Or maybe you just want a higher-resolution screen.

      The problem in the smartphone industry right now is that the technology in all these categories is improving so rapidly that you rarely want to upgrade just one or two components. By the time the CPU starts to feel slow, smartphones have doubled in memory and storage, higher resolution displays which are brighter and more colorful while using less battery are available, and the next gen cellular standard is released. There's no point replacing every module on your phone when you can just get an entirely new phone.

      In a decade or two, when people are on average using the same phone for 5-7 years like they do with a PC, modularity will become more important.

    8. Re:Availability? by X86BSD · · Score: 1

      Such a great idea its failed. Every. Single. Time.

    9. Re:Availability? by TechnoJoe · · Score: 1

      I have the LG G5 too, but I didn't buy it for the modules. I bought it, because it's a great phone. It's one the few phones with the right combination of 1) microSD slot, 2) removable battery, and 3) very, very little crapware pre-installed. And the hardware specs are good too. I'm a bit surprised it didn't succeed on these merits.

    10. Re:Availability? by DarthVain · · Score: 1

      Yup. I was looking to buy the G5, bought into the modular idea. However before I did I starting looking around for where you could buy them and for how much. Basically you could not. You might get one through a special promotion when you got the phone from your carrier (One place had the external battery, while another offered the Camera, but only to the first X number of people that bought the G5 and no indication of what X was (other than limited quantities), but that was about it. You couldn't buy anything else from your carrier, you couldn't go to a store like BestBuy and get them. You couldn't even find out how much they might cost should they eventually hit shelves someplace. It was one of the reasons that turned me away from the G5.

      I went with the G4 instead and I've been happy with it (previous to that was a Samsung S3, and prior to that an Apple 3S). iTunes basically tuned me off of Apple forever (though the backup functionality worked well). Samsung was good, but the battery life was horrendous.

  3. Shame by balaband · · Score: 5, Insightful

    Which is really a pity - they are probably one of the last producers of phones with changeable batteries and sd card slot. My LG G3 is 2.5 years old and still going strong as day 1.

    They have succumb to the trend set by (also failed) Google ARA project which made no sense to start with.

    If anybody from the LG is reading this: keep doing what you were doing, only "modular" thing needed on the phone are battery and memory card. Keep the headphone jack, keep the excellent build quality and do as minimal changes as you must to the original android UI.

    There is a lot of us that don't want flashy gimmicks with money to spend and less and less options to choose. Be smart.

    1. Re:Shame by Anonymous Coward · · Score: 0

      So you're basically telling LG to keep losing money? There is a reason you are where you are in life, son, and you've just demonstrated why for everyone.

    2. Re:Shame by Oswald+McWeany · · Score: 2

      My previous phone was an LG, and whereas I loved it, it didn't last over 2 years for me. It was great for about two years, then I would get ghost touches, a deadspot that wouldn't respond to any touches, and it started turning off if anyone texted me and I had 15% or less battery left.

      That last one was bizarre, if I had 15% or less power and someone sent me a text... zip- phone turned off. Before the two year anniversary phone was great though and I had full intention to buy another because it went 2 years without a problem. Went with a Motorola instead, and I'm really enjoying that so far.

      --
      "That's the way to do it" - Punch
    3. Re:Shame by houstonbofh · · Score: 5, Insightful

      No, he is pointing out that the majority of producers are going a specific direction, and there is a large market of people that do not want to go there. The problem for LG is that much of that market now buys cheap China off brand phones because they have removable standard batteries, lots of ports, and stock Android.

    4. Re:Shame by balaband · · Score: 1

      Let me guess - you work for IBM?

    5. Re:Shame by ShanghaiBill · · Score: 0

      No, he is pointing out that the majority of producers are going a specific direction, and there is a large market of people that do not want to go there.

      Except the G5 sales figures clearly show that this "large market" doesn't exist, or at least it isn't "large".

    6. Re: Shame by Anonymous Coward · · Score: 1

      Bad battery. Extremely common with the G3. It provides lower voltage than required which makes it reboot. Mine did it when turning the camera on. I changed the battery and that was that. (i won't come back to read a response both thought this might be helpful).

    7. Re:Shame by Bearhouse · · Score: 1

      Shop around; there are still plenty of decent-quality Android phones with SD card slots, replaceable batteries and often dual SIM slots.

    8. Re:Shame by Desler · · Score: 1

      If the market was as large as you claim then why is LG losing money?

    9. Re:Shame by bhcompy · · Score: 1

      The G5 is a flop because it isn't what the G3, G4, V10, and V20 are.

    10. Re:Shame by Eloking · · Score: 1

      Which is really a pity - they are probably one of the last producers of phones with changeable batteries and sd card slot. My LG G3 is 2.5 years old and still going strong as day 1.

      They have succumb to the trend set by (also failed) Google ARA project which made no sense to start with.

      If anybody from the LG is reading this: keep doing what you were doing, only "modular" thing needed on the phone are battery and memory card. Keep the headphone jack, keep the excellent build quality and do as minimal changes as you must to the original android UI.

      There is a lot of us that don't want flashy gimmicks with money to spend and less and less options to choose. Be smart.

      Actually, the LG G3 was quite an amazing cellphone. When people around me break their latest iPhone and cannot afford de 800$ for a new one, I always recommend the LG G3. It's a High-spec, three-generation old cellphone that you can easily find around 200$ because of the low recognition of the brand. Still, there's a few flaw they made that could be easily avoided. For the LG G3, the Pixel-Heavy-Overkill screen if the main problem, draining the big 3000 mAh in less than a day. It's a stupid marketing move only to have more pixel density than the competition. Oh yeah, and their crappy LG OS-over-android is another one.

      It's a shame they always try to do something "special" instead of simply focusing on doing everything "great".

      --
      Elok
    11. Re:Shame by houstonbofh · · Score: 1

      No, he is pointing out that the majority of producers are going a specific direction, and there is a large market of people that do not want to go there.

      Except the G5 sales figures clearly show that this "large market" doesn't exist, or at least it isn't "large".

      Non-standard ports and vendor specific accessories are not a part of that market. And especially not at a premium.

    12. Re:Shame by houstonbofh · · Score: 1

      If the market was as large as you claim then why is LG losing money?

      Because they brought out a new flagship phone that does not serve that market, and is sold at a significant premium. Note the still good sales figures on their other phones...

    13. Re: Shame by rickb928 · · Score: 1

      My HTC ONE M8 is so old. How old, you ask?

      The battery goes from 100% to 50% under heavy use in about 90 minutes. At 50%, texting, dialing a call, receiving a call, opening a browser drops it to 46% and it dies. Not shutdown, power fail.

      When I reboot, the battery says 44%, and will last to a home screen, but any selection it dies again. And Marshmallow doesn't like being unpowered twice in a row.

      Obviously a bad battery, and it's well past 2 years, close to 3 years old. I probably have 1800+ cycles on it.

      My next phone will, probably, be an LG G6. Unless they price it to the market, which means $700+/-, tough to swallow even with a replaceable battery. And my 8 year string of HTC phones will come to an end. The HTC U Ultra offers me another sealed battery, Snapdragon 821 (superceded in a month), too big, and for $750 it's not yet compelling for me. But it will sell well for an HTC phone.

      Battery life cycle is a big deal if you want to spend less than about $1.02/day for your phone...

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    14. Re:Shame by thegarbz · · Score: 1

      The problem for LG is that much of that market now buys cheap China off brand phones because they have removable standard batteries, lots of ports, and stock Android.

      Err no. People couldn't care less about batteries, and other than 2 specific phones they all have the same ports. Stock Android also impresses few people.

      People are buying cheap Chinese off brand phones however, but the reason is that a cheap Chinese phone nowadays actually works rather than being an exercise in slow frustration.

    15. Re:Shame by Anonymous Coward · · Score: 0

      Earning well into the 6 figures at fintech job, 2 kids thriving in private school, and enough investment income to never have to work ever again except my job is too sweet to quit? I'm sorry, you were saying?

    16. Re:Shame by Anonymous Coward · · Score: 0

      You read a post giving an opinion on why LG is losing money and responded by asking "If that's true then why is LG losing money?"...

    17. Re:Shame by AvitarX · · Score: 1

      The cheap Chinese phones seem to be giving up on removable batteries too though (keeping dual sim and SD though).

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    18. Re:Shame by MichaelSmith · · Score: 1

      I don't think thats strange at all. For me, if a lithium battery is showing less than 50% its gone and needs to be charged.

    19. Re:Shame by Anonymous Coward · · Score: 0

      Yes thats right. Typeing this on my LG G4 now. Best phone I have ever owned due to the awesome camera, removable card/batt good hardware quality and styling. These days i would also not want to loose the heaphone jack. Friends often comment on the quality of the pics this phone takes and just last night I switched to manual mode to get some pics right with awkward backlighting. Hardware has been better than mates nexus phones, ui is not bloaty, built in tools to clean up old crap on the filesystem gives longetivity. They also dont seem to break after close to the 2 years of use (looking at you samsung)

      If LG were to bring out a phone similar to this but better/updated hardware in the coming year I would definately buy LG again. Everyone I know who has owned G2 G3 or G4 are real happy and want more. Please LG give us more of what we want and dont get too wierd!

    20. Re:Shame by Anonymous Coward · · Score: 0

      I have an LG G4. Got a G4 for my Dad, and my mum uses a G3.

      Around Oct 2017 I will be done with my telco contract.

      I look forward to a G6 or V30 from LG as my new phone.

      Removable batteries / micro SD card slots = you got me interested in buying your phone / devices.

  4. Quality by Anonymous Coward · · Score: 1

    I moved to an LG G2 a few years back due to issues with my previously preferred HTC models (update and battery mostly). I loved the phone until - dead spots on the touch screen. It eventually after a couple months became unusable. I replaced the digitizer & LCD, only to have the dead spots return more aggressivly within a month. This left me with an inoperable smart phone for the last 6 months of a 2 year contract.

    My son had a G3 shortly after, which died altogether with main board issues that were apparently common to the model.

    After hearing HTC had solved all the issues that moved me to LG, I went back to HTC out of fear of hardware failure with LGs. It's no wonder they are losing money / sales in the handset arena - which is a shame, because when the phones work, they are quite nice.

    1. Re:Quality by Oswald+McWeany · · Score: 1

      Sounds similar to my LG G2, although, I never bothered replacing the screen as the phone was 2 years old and I figured I could probably get a new phone for close to the repair price.

      --
      "That's the way to do it" - Punch
    2. Re:Quality by Anonymous Coward · · Score: 0

      Unfortunately for me, at the time, I would have had to pay full price ($450 to $700) for something comperable to replace it, as my carrier's contract period of 2 years precluded upgrade pricing availability until the end of that period... The $80 bucks for the replacement part would have been well worth it had it stuck... As it was, not being wealthy, I had to wait until subsidized pricing on a new contract was available, it was my only shot at a phone that wasn't a toy compared to a flagship (in it's time) model like a G2.

      I ended up with an HTC 10 for $250 and a new 2year contract.

  5. nexus 4 by umghhh · · Score: 1

    I still own one and very happy with it. No BS phone only what one needs. I cannot even remember how many times it fell on the hard surface and other than few scratches it still works perfectly. Only battery is after all these years a bit worn off. If only all other my phones worked as well as this one.

  6. Why build what people won't pay for? by sjbe · · Score: 2

    Which is really a pity - they are probably one of the last producers of phones with changeable batteries and sd card slot. My LG G3 is 2.5 years old and still going strong as day 1.

    Which might tell you something about how little most customers care about those features. Nothing wrong with those features but they add cost and if people aren't willing to pay extra for them then there is no point in building them into the product.

    If anybody from the LG is reading this: keep doing what you were doing, only "modular" thing needed on the phone are battery and memory card. Keep the headphone jack, keep the excellent build quality and do as minimal changes as you must to the original android UI.

    Keeping doing what they are doing is what got them into this situation in the first place. Obviously whatever they are doing isn't what customers are willing to pay for so they need to do something else. Exactly what that is I don't pretend to know.

    1. Re:Why build what people won't pay for? by balaband · · Score: 1

      LG G2 and G3 sold like crazy, not sure about the G4, but apparently G5 was a flop. And with reason, main selling point were flashy gimmicks nobody actually needed.

    2. Re:Why build what people won't pay for? by houstonbofh · · Score: 1

      LG G2 and G3 sold like crazy, not sure about the G4, but apparently G5 was a flop. And with reason, main selling point were flashy gimmicks nobody actually needed.

      The older phones are STILL selling well. Look at the prices on eBay.

  7. Revenue is easy. Profits not so much. by sjbe · · Score: 2

    Operating losses, meanwhile, sunk to around $400.2 million despite "strong sales" of the V20.

    This is a fancy way of saying you can generate a lot of revenue selling $2 bills for $1. Just because they sell a lot of something doesn't mean they are selling it at a price that is profitable. If the only way you can move a lot of product is to sell it below cost then it's probably a good idea to get out of that market.

  8. Not sure how this was unexpected by zifn4b · · Score: 1

    Ok, let me get this straight. A competitor enters a saturated market where there are very high quality products that people are very satisfied with. This competitor is hoping to introduce a better, competing product or a product at a better price point to shoe horn their way into market and spends a lot of money on R&D based on some irrational product vision? It's not like they couldn't have known there was high risk involved. This sounds like the pointy haired boss in Dilbert. "We are going to make this wonderful doohickey that makes money in a saturated market dominated by good products. My visionary work here is done, now go make it happen." Every time I see this sort of thing from executive management, it makes me want to slap someone especially because the workers usually all get thrown under the bus but they get a golden parachute.

    --
    We'll make great pets
    1. Re:Not sure how this was unexpected by Anonymous Coward · · Score: 0

      Hello Moto

  9. Let's not forget Nexus 5 by Master5000 · · Score: 1

    was also a phone made by LG. Probably the best Android phone for its time. Nexus 6 was too big and after that Snapdragon 808 and 810 kept the Nexus 5X and Nexus 6P from being top spot when it comes for performance due to heating issues and being generally shitty SoCs. Nexus 5 from my POV was the peak of Android OS. In fact Nexus 5 could run the last version of Android 7 Nougat just fine if it wasn't for the shitty policy of providing updates for only 2 years and for the Qualcomm assholes who don't want to provide support for the still good enough SoC Snapdragon 800.

  10. Between Samsung and Apple by funkymonkjay · · Score: 1

    rock and a hard place. Time to go find a different pond.

    1. Re:Between Samsung and Apple by Anonymous Coward · · Score: 0

      Internet of Shit devices, Butt Computing or both?

    2. Re:Between Samsung and Apple by Tablizer · · Score: 1

      I don't get it. Samsung was stung by battery problems, which should have driven sales to Apple or LG, the only other 2 big players. Tim Cook got dinged pay for flat sales. Buyers gotta go somewhere.

      Maybe the market is just near saturation and all 3 phone makers over-invested or over- forecast growth.

  11. + cheap + well supported in 3rd party ROMs by Kludge · · Score: 1

    You did a great job listing the good features of LGs. Two more:
    1. They are inexpensive (compared to similar Samsung phones)
    2. They are well supported by 3rd party ROMs. I have an older LG phablet, but am running the latest Android/Cyanogenmod on it. Awesome!

  12. Unfortunately, LG decided to drink the kool-aid by SIGBUS · · Score: 1

    Unfortunately, leaked info about the upcoming G6 indicates that LG has succumbed to non-replaceable battery syndrome. *sigh*

    My LG Stylo 2 Plus has great battery life AND a replaceable battery, so it's clearly not an impossible task to have both.

    --
    Oh, no! You have walked into the slavering fangs of a lurking grue!
    1. Re:Unfortunately, LG decided to drink the kool-aid by houstonbofh · · Score: 1

      Unfortunately, leaked info about the upcoming G6 indicates that LG has succumbed to non-replaceable battery syndrome. *sigh*

      My LG Stylo 2 Plus has great battery life AND a replaceable battery, so it's clearly not an impossible task to have both.

      You would think they would look at the sales figures for the new phones and compare them with the used market (which is quite strong) for their old phones and take a hint!

    2. Re:Unfortunately, LG decided to drink the kool-aid by rickb928 · · Score: 1

      Water resistance seems to drive this. Now to do something about ding resistance...

      --
      deleting the extra space after periods so i can stay relevant, yeah.
  13. Which LG? by 0100010001010011 · · Score: 1

    Remember it's a Chaebol and includes LG Electronics, LG Display, LG Uplus, LG Chem, LG Life Sciences, and LG Solar Energy.

    Given how many industries they're in the chart they provide is a spurious correlation at best.

  14. Stop regurgitatin bullshit like this by Anonymous Coward · · Score: 0

    LG is not "bleeding money", or "dying". This is just regurgitating an anti-competition shit-post from engadget.com because LG is making a bit of a splash with their new G6 and others. It seems all this and other US-centric tech sites do is post news to make people believe all the foreign companies are dying, or going away, hoping to lure people into buying the "safe" American products instead.

    1. Re:Stop regurgitatin bullshit like this by Anonymous Coward · · Score: 0

      Thanks for clearing that up, Mr./Ms. LG PR person.

    2. Re:Stop regurgitatin bullshit like this by Desler · · Score: 1

      Those are some great alternative facts you've come up with.

    3. Re:Stop regurgitatin bullshit like this by CrashNBrn · · Score: 1

      Which "safe" American smart-phones do you refer to? Motorola? No... Blackberry? No... Pixel? Hmm no, just like the iPhone only distributed and semi-designed by an American company. There are no American smart-phones.

    4. Re:Stop regurgitatin bullshit like this by Anonymous Coward · · Score: 0

      How exactly is the iPhone only "semi-designed" by Apple? Do be specific.

  15. Re:Revenue is easy. Profits not so much. by rgbscan · · Score: 1

    Econ Girl explains it for you: https://www.youtube.com/watch?v=KLqStv4k06A

  16. Re:Revenue is easy. Profits not so much. by zifn4b · · Score: 1

    Econ Girl explains it for you: https://www.youtube.com/watch?...

    Mind blown. You really need 11 minutes of formal academic Economics terminology to say: 0 revenue - unrecoverable fixed costs = you lost money? There's another subject matter domain that can help with this, it's referred to as: common sense.

    --
    We'll make great pets
  17. Modular Phones by JustAnotherOldGuy · · Score: 1

    Modular phones are not going to happen....stop trying to make them happen.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  18. thanks for locking the bootloader by jlv · · Score: 1

    I think LG is getting what they deserve for allowing carriers to lock the bootloader... even when I outright purchased the phone. This is true on the G3 and G4 on many carriers (excluding the international version -- you are in great shape if that works for you!).

    I owned a G2 and had endless GPS-lock issues because of a faulty antenna design.

    I own a G4 that has already been replaced for the bootloop issue. Other than that, and the damn locked bootloader, it's been a nice device. One day it will probably bootloop again; thus, I make sure to keep it backed up. What a waste of effort.

    When the modular G5 came out, my first impression is that there was no commitment to the modular design, and sure enough it's been ditched already.

    Yes, LG's handset division is hurting because they've made a number of bad designs and bad decisions.

  19. Not delivering hot devices by OneHundredAndTen · · Score: 2

    That's what happens when a company does not deliver hot devices. Those that come up with explosive handsets are doing much better. Indeed, they have rekindled the public's interest, with their money now burning a hole in their pockets. Such fiery companies are searing the competition.

    1. Re:Not delivering hot devices by misxn · · Score: 1

      That's what happens when a company does not deliver hot devices. Those that come up with explosive handsets are doing much better. Indeed, they have rekindled the public's interest, with their money now burning a hole in their pockets. Such fiery companies are searing the competition.

      What's not hot about the V20. It's an awesome device. It just costs $800.

    2. Re:Not delivering hot devices by Alok · · Score: 1

      So you think LG needs a competitor to the Note 7 to grab the public spotlight?

  20. eBay is irrelevant here by sjbe · · Score: 1

    The older phones are STILL selling well. Look at the prices on eBay.

    Secondary markets are irrelevant as far as LG is concerned. And just because you see a few of them selling on eBay does not mean they are "selling well". Selling well in the context of a company like LG means selling tens of millions of units. Guarantee you aren't seeing that on eBay. A high price on eBay doesn't necessarily mean it was popular - it often means that it was rare.

    1. Re:eBay is irrelevant here by houstonbofh · · Score: 1

      It shows demand. And calling a G3 rare is a bit of a stretch! The fact is that Smasung phones of the same era have not held value as well, and there is a reason.

  21. Common sense by sjbe · · Score: 1

    There's another subject matter domain that can help with this, it's referred to as: common sense.

    Turns out common sense isn't especially common.

    1. Re:Common sense by zifn4b · · Score: 1

      Turns out common sense isn't especially common.

      Common Sense

      --
      We'll make great pets
  22. LG V20 is closer to what I want, but costly. by BrookHarty · · Score: 1

    LG V20 is pretty much everything I want, SD Card Slot, Removable battery and a DAC built in. I carry a dac with me, and good fiio dacs are only 90 bux. Worth it to drive good headphones off your cell phone. But the LG V20 is 800 bux and I can't see spending that much. My modded note 4 has a 10k zero lemon and custom rom/kernel that gets great life and almost speedy as my s7, except chrome doesn't scroll as sliky smooth just average smooth.

    I'd say the oneplus is 2nd in almost everything I'd want, but lacking removable battery. They even upgraded with the 3T to a faster cpu.

    Seems like phone manufacturers are just reducing features by the big boys. I don't need water proof at the expense of a battery. I don't have access to cloud everywhere, I use sd card. I want a big screen to read books and watch youtube. Would like front facing speakers that sound good. (LG V20 Again), a nice 4k camera is a nice touch also.

    Chinese phones seem to be the real players besides LG, lots of cool features and not as crippled. But I'm not buying an extremely expensive phone I cant get a warranty on that I have to ship to china for that price. But many of those phones have translation issues also.

    XDA has a large LG modding community, and thats also a good thing. I'm just sad most the good devs left the note 4 community for newer phones, last rom update security update didnt get used in any new roms. Kinda sad.

  23. LG G5? by thsths · · Score: 1

    I have to say that it looks quite nice. Especially the wide angle camera is unique in many ways, although it would be nice to also have a telephoto option.

    And that is exactly where the "camera" module disappoints: it does not have a camera! That would have been a perfect opportunity to add a zoom in camera.

  24. Samsung S7 by rsilvergun · · Score: 1

    Not sure how long it'll last, but I just bought a Samsung S7 for $240 and it's got a removable battery and a smart card slot that I put a 32gig card in.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  25. Recent LG Phones by Anonymous Coward · · Score: 0

    I've recently acquired an LG XPower - I am hugely impressed with it... so far, at least.

    http://www.lg.com/us/cell-phones/lg-LS755-Black-x-power-sprint

  26. Ha by piojo · · Score: 1

    Maybe if they didn't have such bad customer service, they wouldn't be bleeding customers.

    (Every single LG G4 dies, from what I've been told by service people--the CPU or motherboard is severely defective. When I tried to get them to repair it, they tried to charge me more than the full value of the phone. That was clearly intended to make me buy a new phone. I did, but definitely not a phone made by LG.)

    --
    A cat can't teach a dog to bark.
  27. Happy G5 user by Anonymous Coward · · Score: 0

    Honestly I love my G5. I consciously and intentionally chose it over Samsung, Motorola and HTC flagship phones available at time if purchase (first month of availability).

    And I was a happy G3 customer before that.