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Verizon, AT&T, Comcast Say They Will Not Sell Customer Browsing Histories (reuters.com)

Comcast, Verizon, AT&T Inc said Friday they would not sell customers' individual internet browsing information, days after the U.S. Congress approved legislation reversing Obama administration era internet privacy rules. From a report on Reuters: The bill would repeal regulations adopted in October by the Federal Communications Commission under former President Barack Obama requiring internet service providers to do more to protect customers' privacy than websites like Alphabet's Google or Facebook. The easing of restrictions has sparked growing anger on social media sites. "We do not sell our broadband customers' individual web browsing history. We did not do it before the FCC's rules were adopted, and we have no plans to do so," said Gerard Lewis, Comcast's chief privacy officer. He added Comcast is revising its privacy policy to make more clear that "we do not sell our customers' individual web browsing information to third parties." Verizon does not sell personal web browsing histories and has no plans to do so in the future, said spokesman Richard Young.

63 of 125 comments (clear)

  1. Oh, really? Still trying to sell that lie? by Scutter · · Score: 1, Informative
    --

    "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    1. Re:Oh, really? Still trying to sell that lie? by Anonymous Coward · · Score: 3, Insightful

      Why would they sell it? It is far more valuable to pump into their own (Aol/Yahoo) ad exchanges and not share it with Google/Facebook.

    2. Re:Oh, really? Still trying to sell that lie? by PolygamousRanchKid+ · · Score: 1

      "We do not sell our broadband customers' individual web browsing history."

      "I did not have sexual relations with that woman."

      "Nobody has any intention of building a wall." [Walter Ulbricht, shortly before he built The Berlin Wall]

      Folks in charge sure do say the darndest things . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    3. Re: Oh, really? Still trying to sell that lie? by PoopJuggler · · Score: 1

      Why do you think Google and Facebook are the only entities willing to buy it?

    4. Re:Oh, really? Still trying to sell that lie? by uncqual · · Score: 1

      ...and the CEOs who have said "No staff reductions are anticipated as a result of $WHATEVER" and six weeks later announce "staffing realignments".

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
  2. No, we are NOT ever going to sell your info! by cmdr_klarg · · Score: 1

    Never, nope, no way.

    *wink* *wink* *nudge* *nudge*

    --
    THE SOFTWARE, IT NO WORKY!!!
    1. Re:No, we are NOT ever going to sell your info! by DickBreath · · Score: 2

      They'll rent out your information instead.

      --

      I'll see your senator, and I'll raise you two judges.
    2. Re:No, we are NOT ever going to sell your info! by jmccue · · Score: 1

      This is when I wish I had mod points, maybe HAAS (History As A Service)

  3. Words Matter by Anonymous Coward · · Score: 4, Insightful

    They'll sell them in bulk, not individually. Though, they'll probably make more money data mining than selling. Like how Facebook doesn't sell your data but lets advertisers exactly target the group they want. Technically Facebook didn't sell your data, but to the end user the visible effects are the same.

    1. Re:Words Matter by interkin3tic · · Score: 1

      Two days ago: congress strips internet privacy protections against ISPs
      Yesterday: Crowdfunding and cards against humanity announce they'll buy the internet histories of the congresspeople who voted for it
      Today: ISPs announce they won't be selling individual histories

      I guess with the psychopath in the white house, there's really no need to be subtle anymore.

      Sidenote: every congress person who voted for it was republican. House vote and Senate vote. The protections rolled back were from Obama. Tell me both sides are equally bad.

  4. Individual != Aggregate by Anonymous Coward · · Score: 5, Informative

    Google doesn't sell individual user's behavior either, it sells buckets of users it calls audiences. Nobody wants to market to one person anyway.

    Saying they won't sell your specific habits doesn't mean shit, they will big data you into buckets like "movie lover", "gadget enthusiast", "jerks it to interracial porn ferociously every sunday". That will get sold and you will be marketed to based on it.

    Comcast is known to inject packets into http streams to put up their own messaging, they've done it before. Now they will sell that space / service.

  5. But.. by cyberchondriac · · Score: 1

    we might give it away in exchange for favors?
    Well, one can hope they'll remain true to their word, but I dunno.. it's Comcast.

    --

    Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
    1. Re:But.. by DickBreath · · Score: 1

      What kind of favors would the ISPs have in mind in exchange for the information of congress critters?

      --

      I'll see your senator, and I'll raise you two judges.
  6. Phew! by DoktorMidnight · · Score: 1

    And there I was worried for a second! ...Little weird though that Verizon is included in this statement despite their announced intention to install software on their line of android phones for this exact purpose. Oh well, it's probably nothing. I'm sure these corporate entities spent millions of dollars lobbying for this exact policy outcome purely for funsies.

    I'm also almost certain that this isn't a case of deliberate semantics. Where they'll sell everything else but not your "browsing history."

  7. Not Yet by kackle · · Score: 3, Insightful

    Well, not THIS year... But once everyone is paying attention to something else, perhaps... Fine print is easily and often changed.

  8. So that means they will stop? by Lumpy · · Score: 1

    Because they all already do sell it.... well technically not "sell" it but give it freely to "partner" companies.

    --
    Do not look at laser with remaining good eye.
  9. Article a) was retracted and b) not about browsing by raymorris · · Score: 4, Informative

    First, F you for making so that in order to tell the truth, I end up defending *Verizon*. Please be careful about stating untruths about assholes; I don't like posting stuff that makes Verizon look less bad.

    Second, the article you linked to, based on a post the EFF has retracted, does NOT mention browser history.

    Third, did I mention RERRACTED.

    According to the article you linked to, on one particular Verizon phone you can OPT IN to an app that lets them see which APPS you have installed. Nothing to do with browser history whatsoever, and it's opt-in.

  10. Of course not. by Gravis+Zero · · Score: 4, Funny

    They aren't going to sell your information, that's just ridiculous. They know they'll make way more money if they just lease access to your information. ;)

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:Of course not. by Anonymous Coward · · Score: 2, Informative

      Comcast Spotlight: Targeted Cable and Digital Advertising Solutions
      Premium Video Advertising Solutions

      We’re bringing brands and audiences together across screens using the power of premium video and advanced analytics.

      Comcast Spotlight is an advertising sales company providing video solutions to local, regional and national businesses through television and digital advertising. Comcast Spotlight provides local market coverage across multiple platforms (cable TV, satellite, telco, online, VOD) and can target customers geographically, demographically and by message to more efficiently and effectively reach specific audience segments.

      To achieve our goal of being trusted media partners for our customers and to help their businesses grow, we focus on these key areas:

      One-Stop Media Buying

      Comcast Spotlight partners with other cable companies and television providers (like satellite and telephone companies) in many markets to form interconnects that make buying local advertising easier. Advertisers can now reach most “pay TV” homes in a market with one-stop shopping and a standardized, consistent buying experience across multiple markets.

      Standardized Network Offerings

      With a consistent lineup of more than 50 networks across our markets, Comcast Spotlight makes it easy for regional and national advertisers to buy the same demographically targeted television and digital networks across multiple markets.

      Comprehensive Research and Analytics

      Comcast Spotlight works with the top names in research to help our clients understand how their target audiences consume media. The process begins with a custom needs analysis for each advertiser, serving as the foundation for a media plan designed specifically to achieve that advertiser’s goals.

      Advanced Technology

      Comcast Spotlight offers our clients the ability to deliver targeted video advertising based on geographic and demographic criteria, and to engage audiences with interactive capabilities. Our geographic segmentation tools reach the sub-DMA level, presenting more relevant messages to distinct audiences, while interactive applications offer opportunities to capture actionable leads and invite consumers to learn more about a product or service.

      Promotional and Marketing Opportunities

      Cable television brands are incredibly valuable and highly recognizable. Our clients can take advantage of the great affinity viewers have for cable networks and shows to create customized marketing initiatives leveraging the strong connection between viewers and their favorite programs.

  11. But will they put it in writing? by berchca · · Score: 1

    Really, we have to sign off on all sorts of stuff to do business with them...

    1. Re: But will they put it in writing? by PoopJuggler · · Score: 1

      Yes exactly, put up shut up. If they really meant it they would send every single customer a declaration in writing that they will never sell their data under penalty of some large monetary damage. I would love for someone in power to challenge them to do that.

  12. Instead they'll give it away to people who donate by Assmasher · · Score: 1

    ...$$$ to them.

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    Loading...
  13. Of course they don't by Anonymous Coward · · Score: 4, Interesting

    Your raw data isn't what's sold most of the time. It's insights and scores derived from it algorithmically. These scores and categorisations are their 'corporate opinion', and in the US are protected as free (corporate) speech. With the US law system the biggest threat is being sued for libel, which is why they are very careful to always sell these scores as 'likelyhood', not fact. Although the clients use it as fact all the same. The databroker-market (worth 150 billion in 2015) doesn't sell YOUR data, they sell THEIR data (which is based on your data).

    An example is Facebook's data about your interests that advertisers use. Some databrokers have up to 3000 'opinions' for sale, including your 'likely' interests, political affiliation, psychological weakness, medical risks, and so forth.

    In Europe it's a little different, especially with the new GDPR privacy law coming up. There what counts as 'person data' has just been expanded. However, much is still unclear.

    So in short, this promise is a smokescreen that cleverly builds on a widely held misconception. Why sell the raw product. The market wants the refined product.

    Welcome to the reputation economy, where every little bit of data you leave behind is used to rate you. And do realize:
    - These scores and ratings will increasingly impact the chances you are given.
    - They are not as fair as you think.

    A useful FTC report:
    https://www.ftc.gov/system/files/documents/reports/data-brokers-call-transparency-accountability-report-federal-trade-commission-may-2014/140527databrokerreport.pdf

  14. There...fixed that for them by hyades1 · · Score: 5, Insightful

    Verizon, AT&T, Comcast Say They Will Not Sell Customer Browsing Histories until all the fuss dies down

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
    1. Re:There...fixed that for them by mishehu · · Score: 1

      s/until the fuss dies down/until the fuss dies down and the money gets offered in sufficient quantities/ . ftfy :-)

    2. Re:There...fixed that for them by hyades1 · · Score: 1

      Well played, sir!

      --
      I've calculated my velocity with such exquisite precision that I have no idea where I am.
    3. Re:There...fixed that for them by Anonymous Coward · · Score: 2, Funny

      Well sed, indeed.

  15. Browsing history vs. DNS Queries by HockeyPuck · · Score: 1

    They could still sell our DNS queries....

    1. Re:Browsing history vs. DNS Queries by DickBreath · · Score: 1

      What if you used an alternate DNS server?

      --

      I'll see your senator, and I'll raise you two judges.
    2. Re:Browsing history vs. DNS Queries by dszd0g · · Score: 1

      DNS isn't encrypted. They can see your DNS lookups no matter what DNS server(s) you use.

      --
      This message is encrypted with Quad ROT-13 to protect the author's copyright under the DMCA.
  16. To clarify: Google doesn't sell data by raymorris · · Score: 2, Insightful

    You said it, but your wording was such that it might be unclear. Google doesn't sell information about users. Google sells ads. The user data their golden egg they keep top secret, and use to sell ads.

  17. Won't sell the information by CanadianMacFan · · Score: 1

    It'll just happen to be on the Blu Ray disc that they sold to that nice marketing company.

  18. So where does that crowdfunded money go by SuperKendall · · Score: 1

    In the pervious article on this story I asked what it information would be even possible for crowdfunded people to buy.

    Apparently the answer is, none. None more information.

    So what happens to all that crowdfunded money go now?

    I thought it seemed like a scam; even if companies were going to sell anything it would take a long time to ramp up. But it's never too soon to pull money in from suckers, especially overly emotional suckers.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  19. They're giving the data away by CanadianMacFan · · Score: 1

    They're charging for the key to decrypt the data.

  20. Weasel Words by Bugler412 · · Score: 1

    No, they won't sell the histories, that's proprietary valuable data. They will sell services based on the results of those histories to third parties though, not to mention the data now being subject to subpoena for legal issues.

  21. Re:Sure, sure by DickBreath · · Score: 5, Insightful

    No, really. Really. They really won't sell your personal information.

    They'll rent it out instead. I promise. Trust me. And believe me, I know about personal information. The best personal information. Beautiful classy personal information.

    --

    I'll see your senator, and I'll raise you two judges.
  22. Re:Uh huh by DickBreath · · Score: 1

    You can get pregnant the first time.
    Unfortunate but acceptable.
    Never trust the government to help.
    So you'll rent out my browsing history instead? Please don't. I don't want anyone online knowing anything about my personal life.

    --

    I'll see your senator, and I'll raise you two judges.
  23. Of course they won't sell them... by thomn8r · · Score: 1

    ...they will rent them. Anyone who's ever worked in the data industry knows this.

  24. Re:So what was the point of removing the regulatio by clonehappy · · Score: 1

    There never really was any regulation. The FCC passed regulations (which many people saw as overstepping their bounds), which would have prevented the ISPs from selling customer data without authorization. This regulation was never enforced. But in effect, it just would have been another line in the TOS that you agree to it, and if you have no other choice for internet service, what are you going to do?

    At any rate, it would be an FTC issue, not an FCC issue. All repealing the regulation did was keep the internet functioning the same way it has been since its inception. Ooh, scary, huh?!

    Not to mention that the Facebooks and Googles of the world were never affected by this and could still sell any data they wish, so this just levels the playing field between different internet companies who are already doing much more nefarious things with your data.

    The point of the incessant media coverage, however, was precisely to piss people off over essentially nothing because they are pushing a political agenda, and sites like this one and many news outlets want to whip up any fervor they can over the Trump administration, essentially numbing people to their wolf crying, so a few years into the administration, they'll have carte blanche to do anything and no one will care, because of "WOLF!!! WOLFFFFF!!!!!!!" every time some non-issue pops up that the mentally ill see as an impeachable offense.

  25. But for a low price... by theendlessnow · · Score: 1

    But for a low price, we'll show you how to buy it from the other providers.

  26. Re:Uh huh by clonehappy · · Score: 1

    Unfortunate but acceptable.

    Well, your username checks out.

  27. Yeah.. I sure believe 'em /s by LVSlushdat · · Score: 1

    If you believe this, I have a nice bridge in a city I'd be willing to sell you for just $100.. Since I don't do business (nor will I) with those particular entities, I'm waiting to hear what *my* ISP, Cox, has to say about this "gift" from the jackasses in Congress.. I'll be just as skeptical with them as I am with this crowd...

    --
    THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  28. We don't know why congress insisted... by JackSpratts · · Score: 1

    ...honest.

  29. Cox by markdavis · · Score: 1

    >"Comcast, Verizon, AT&T Inc said Friday they would not sell customers' individual internet browsing information,"

    What about Cox?

    Not that I believe any of this, anyway....

  30. Oh no, of COURSE not by evolutionary · · Score: 1

    At least not in a way likely to be noticed without a lot of scrutiny. Of course when I get a call from a telemarketer quoting details only know by my ISP and ask how that is possible, they will say they sold data, but not on me specifically. Kind of like the NSA doesn't necessarily target anyone in particular. Trump may have a point (and hate to say it..). While Trump may have been incorrect (and irresponsible) to say that Presdident Obama specifically ordered a wire tap on his communications (presidents don't do that officially) in theory he could have arranged to troll the data (as Trump knows full well he can now), by access the data that was recorded in the information dragnet. that of course is the constitution violation of such a dragnet. It treats everyone as a criminal until you prove they are not. (and in whose eyes I wondeR). In this case, ISP can sell "bulk data" without selling "you" as an individual. Just watch, it will happen. What I wonder is how they will use this loophole (in their lawyer's eyes) with a straight face. I'll be using VPN for ALL my surfing on principle as Snowden advised awhile ago.

    --
    "Imagination is more important than knowledge" - Einstein
  31. Legal jargon giving me red flags by TheOuterLinux · · Score: 1

    What constitutes as "individual" browsing history? I guess that means we each all have to get our own internet ISP per person. Will they sell "household" information? Digital fingerprinting is a thing, but not as profound just yet enough to even sell "individual" browsing history. You have a MAC address, but that can be spoofed. And of course they're aren't going to sell browsing histories when they have subsidiaries/3rd party companies to do it for them. It's kind of like how "no kill" animal shelters actually take the animals somewhere else to do it. Always be aware of the technicalities.

    1. Re: Legal jargon giving me red flags by TheOuterLinux · · Score: 2

      They may have also noticed a huge spike in VPN related usage and are trying to get people to not use them.

  32. Who wrote the legislation by Khashishi · · Score: 2

    Alright, if they don't plan on selling our data, then who wrote the legislation? I seriously doubt that politicians by themselves would write this.

  33. Debbie Does Dallas by swm · · Score: 2

    Back in the 1980s, Regan nominated Robert Bork to the Supreme Court.
    Some enterprising reporter located a video rental store near where Bork lived and got the clerk to give him Bork's rental records.
    Bork had rented--wait for it--Citizen Kane.

    Within a couple of months, congress passed a law making it a federal crime to disclose someone's video rental history.
    Because, of course, all those congressmen knew than when their own records turned up in the morning paper, it wasn't going to be Citizen Kane, it was going to be Debbie Does Dallas, part XXIII.

    We may be seeing the same thing here.

  34. Re:Sure, sure by zlives · · Score: 1

    no no, they will just rent out your super cookie info. no info sharing at all.

  35. Re: So what was the point of removing the regulati by PoopJuggler · · Score: 1

    Omg, stfu. This is not fearmongering. There was a regulation. Whether or not you think it was a worthwhile regulation is another thing. ISPs are pieces of shit. Hell, telecom companies in general are pieces of shit which they have proved time and time again. Every regulation against them is a good thing, no matter how small. This was a case of corrupt politicians getting rid of a regulation that their financiers disapproved of.

  36. I call by gabrieltss · · Score: 1

    BULLSHIT!

    This is like Snow White putting Pinoccio's nose in her snatch and saying "LIE! LIE! you son of a bitch!"

    --
    The Truth is a Virus!!!
  37. Dumb question by pedz · · Score: 1

    This may be marked as a troll question. I hope not.

    It seems to me that this law now makes it clear that such things as browsing history have value. Does that start to raise the question of who owns the copyright of the history in the first place?

    If I take a photograph and display it publicly, I still own the copyright. Why isn't the list of web sites I visit copyright by the original author (the person doing the browsing) the instant that it is created?

    If my browsing history has value and I own the copyright, then congress does not have the authority to give that copyright to another entity.

  38. huh? by Ol+Olsoc · · Score: 1
    Then why did the buy republicans to get this bill passed.

    Oh wait - looks like the people they bought didn't think about their browser history being part of the fun.

    Can't we hold off on not implementing selling them until we get the people who voted for this bill's browser history?

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  39. Weasel words, Theyve always sold Aggregate by bjamesv · · Score: 2

    just rent out your super cookie info.

    Oh sure, they've never sold "individual" customer data, but Verizon & others continue to sell *aggregate* info: you know, because there's not an entire discipline focused on deanonymizing datasets.

    At least now Verizon has paid a fine & agreed to make sure that they, first, *dupe* their customers into agreeing to Supercookie injection & tracking.
    http://www.cbsnews.com/news/ve...

  40. Re:Article a) was retracted and b) not about brows by Anubis+IV · · Score: 1

    Wasn't it Verizon who was putting tracking values into HTTP headers not that long ago that would allow their mobile customers to be individually identified across virtually any site? Even though the spyware thing is false, that doesn't mean they haven't been up to their usual tricks.

  41. Yeah. More info, opt-in and opt-out by raymorris · · Score: 1

    Yeah Verizon does set a cookie-like identifier which goes to AOL-owned sites and possibly some other Verizon-affiliated sites. There is an opt-in component and an opt-out component. Verizon customers may want to opt out. More info:

    https://www.verizonwireless.co...

    https://www.eff.org/deeplinks/...
    (Note this link is from late 2014 and may be outdated.)

  42. Re:Sure, sure by poity · · Score: 1

    AT&T/Verizon: "Of course we won't sell individual or personal data. Bulk anonymized data is neither individual nor personal. Heheheheheheheheeh"

    --
    your thin skin doesn't make me a troll
  43. No plans to do so? by jenningsthecat · · Score: 1

    Ya gotta love it when corporations say "we have no plans to harm kittens" or some such, and ya gotta love it even more when the (way too many for my liking) rubes among the citizenry believe that they won't harm kittens.

    If they really meant what they want us to believe they mean, then they would simply say "we promise not to harm kittens, ever". Unless and until they make that kind of commitment, and stop making weaselly references to 'having no plans', their words are utterly meaningless. For that, they may have the steam off my piss - and fuck all else.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  44. Everything has it's price. by WolfgangVL · · Score: 1

    How much is your browsing history worth to THEM?

    --
    You are being ripped off every second of every day, so that advertisers can help rip you off even more tomorrow.
  45. Wow April Fools early ? by Crashmarik · · Score: 1

    I wouldn't trust comcast not to sell my body parts, while I was still using them.

  46. So, more on the technical side of the house ... by grep+-v+'.*'+* · · Score: 1

    What exactly are they selling? DNS lookups? Deep packet inspection results? Verizon's Super-Duper Cookie tracking? Is there a keylogger on your computer / router? Or is it the times and quantity that your internet is active? (It's 1AM and his wife's laptop has been active in another state. He's suddenly using lots of bandwidth from the 2nd story router. Ergo he's watching pr0n!)

    So they're selling / leasing WHAT exactly? Anatomized, stratified, or even Puréed, what do they think they're trying to sell? And how accurate do the buyers think it actually is?

    --
    If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
  47. Re:Sure, sure by ayesnymous · · Score: 1

    What's wrong with anonymized data then?