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'Windows 10 Is Failing Us' (betanews.com)

Reader BrianFagioli writes: While Windows 10 is arguably successful from a market share perspective, it is still failing in one big way -- the user experience. Windows 8.x was an absolute disaster, and Microsoft's latest is certainly better than that, but it is still not an enjoyable experience. Before the company tries to add new features (and misses deadlines) like Timeline and Cloud Clipboard, it should focus more on improving the existing user experience. Right now it is failing us and things are not getting better. Even the third-party solutions that aim to turn this spying off aren't 100-percent successful. Unless you unplug from the internet entirely, you can't stop Windows from phoning home to Microsoft. This is a shame, as some consumers are being made to feel violated when using their own computer. Another issue that I can't believe hasn't been resolved is having two locations for system settings. Seriously, Microsoft? We still have "Settings" and "Control Panel" Live Tiles are still worthless, and it is time for Microsoft to kill them. Nobody opens an app launcher and stares at the icons for information. It is distracting and pointless. If I want the weather, I'll open a weather app and see it -- not stare at the icon for the information. It sort of made sense in the Windows 8.x era since you were presented with a full screen of app icons more often, but with a more traditional start-button design in Windows 10, it is time to retire it. Another example: Microsoft doesn't force you to use Edge and Bing entirely, but it still does force you. Cortana is a hot mess, but if you opt to use her, she will only open things in Edge. Searches are Bing-only. In other words, the virtual assistant ignores your default browser settings. Why? Not for the user's benefit. Sadly, the Windows Store is a garbage dump -- many of the "legit" apps are total trash.

26 of 551 comments (clear)

  1. Author is too nice by hoffmanjon · · Score: 5, Funny

    I think the author is being to nice and should tell us how he truly feels

    1. Re:Author is too nice by Opportunist · · Score: 4, Funny

      I think saying that you want to see every MS CxO (including everyone whose job description includes these prepended by "Vice") hanging from some lamppost isn't yet socially acceptable.

      Give it a few months.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  2. Yes by Kokuyo · · Score: 4, Insightful

    Now what? I'm not quite sure I see the point of that post. If I want to hear someone rant, I'll talk to myself for half an hour.

    I am in the process of banning windows to a mere gaming vm. I have enough stuff to rant about. So is there any useful information in the above?

    1. Re:Yes by Kargan · · Score: 4, Interesting

      I'll be doing the same myself once I can no longer run Windows 7.

      MS screwed up big time when it abandoned the most popular, most well- liked OS in their entire history to go a completely different direction.

      I don't know anyone who upgraded from XP to 7 and was then sorry, I only heard positive things.

      That's like a championship sports team trading away all of their best players for a bunch of rookies. Makes no sense at all.

      --
      Palaces, barricades, threats, meet promises
    2. Re:Yes by AmiMoJo · · Score: 4, Interesting

      It's bollocks anyway. I'm typing this on Windows 8, and it's fine. No a "complete disaster" at all. It works, it's no worse than other desktop environments like Gnome.

      Look, every OS has some stuff that pisses you off, and some bits that are half arsed. On MacOS you still throw drives in the bin to eject them. Doesn't make MacOS a "complete disaster".

      The only real major flaw in Windows 10 is the forced updates that always seem to pick the most inopportune moment. Well, the telemetry too maybe, but most people don't seem to care.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    3. Re:Yes by bytestorm · · Score: 4, Insightful
      Nothing new. List version:
      • derides mandatory telemetry, accepts opt-out telemetry
      • no single configuration location due to unpolished metro fiasco
      • opinion that livetiles all suck
      • forced to use edge/bing under cortana regardless of defaults
      • windows store app desolation and crapware vs forced usage in win10s
      • assertion that win10 insiders program fragments UX while imposing beta testing onto users.
      • desire for MS to fix bugs instead of ship new features

      Pretty much the power user's lament these days.

    4. Re:Yes by Tailhook · · Score: 5, Insightful

      Look, every OS has some stuff that pisses you off

      XP didn't irk me too much. Windows 7 was straightforward and pleasant; I miss it. KDE 3, later versions of KDE 4 and KDE 5 were/are all pretty tolerable. It's not about "stuff that pisses you off," it's about actively hostile design: designs that impede users that aren't just printing emails all day. It is absolutely clear to me that the people responsible for the "start menu" in Windows have it as their mission to thwart and confound power users; they don't give fuck number one about what we want. They've messed up the taskbar by conflating launcher icons with running instances of applications. The "ribbon" crap has added nothing while creating bizarre and unintuitive behavior and unnecessary programming complexity. The split brain Settings/Control Panel stuff is just tragic; a drunken crew operating a rudderless ship. Making the start menu into Microsoft's/MSN app showcase is obnoxious; more and more bullshit in every direction you look. The update process is slow, glitchy and mysterious with incredibly long waits; every other operating system in wide use today has better update management than Windows 10.

      There has been some good underlying work in Windows. Startup is fast, the OS is very stable, power management, sleep/hibernate seems rock solid, etc. But damn, the crazy UI people and the update management just ruin it. Then there's the whole telemetry thing and Microsoft's indifference to privacy...

      "Windows 10 is failing us" is a fair assessment. The unnecessary, self-inflicted suck that permeates the OS deserves criticism.

      --
      Maw! Fire up the karma burner!
    5. Re:Yes by Anonymous+Brave+Guy · · Score: 4, Insightful

      That's not entirely fair. Among other visible changes, Windows 7 had much better support for later hardware than Windows XP, faster boot times, and UI improvements like the task bar and jump list arrangement and the various preview-like features. It also introduced new networking protocols, security features, performance improvements and other internal or developer-facing benefits. The cost was a loss of compatibility with some older hardware because of the changes in the driver model, but overall it was a significant win for most users.

      The sad thing is that reportedly Windows 10 would bring many similar incremental improvements in terms of better hardware support, improved security, and so on. It's just that the costs in terms of reliability, security, privacy and usability are so much higher that many potential users just aren't interested.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  3. No argument by Dunbal · · Score: 5, Insightful

    Windows 10 is arguably successful from a market share perspective

    Arguably successful - 26% market share after 2 years of being given away FREE, sneakily ninja-installed on many people's computers without their consent or through ethically dubious tricks like requiring people to agree NOT to install it, and shipped as the standard OEM OS for all new PC's for at least the past year. No, Windows 10 is a MASSIVE failure in terms of market share.

    --
    Seven puppies were harmed during the making of this post.
  4. Getting the Basics Right... by ytene · · Score: 5, Interesting

    I am sure that, averaged out, Windows 10 is more reliable than Windows 8.x. However, what continues to amaze me are the scatterings of regressions introduced in the code.

    For example: I have several Windows 10 builds, including 2 on the same hardware [using swappable HDDs]. On one of these swappable drivers, the system boots with the "Menu Bar" appearing at the top of the centre of 3 monitors. When I go to the configuration settings, however, the system tells me that it thinks that the menu is supposed to appear at the bottom of the screen. If I then reposition the menu bar by hand, it sits happily at the bottom of the monitor. Until my next reboot, where the menu bar unilaterally repositions itself.

    Or how about the fact that I configure my shared NTFS drives [I have an "Internal" drive, formatted to NTFS, that allows me to share files between my two swappable Windows builds] but each time I manually and forcibly configure the drive to not use drive caching, Windows 10 keeps turning it back on. Multiple times. These regressions seem to occur after updates.

    Or the fact that now and then my audio reconfigures itself from optical out to using one of my HDMI monitors. Just because it feels like it...

    I had *none* of these problems with Windows 7.

    Please don't misunderstand me... I am not trying to bash Windows "because I can" - these are genuine, reproducible and repeating issues. I have raised bug reports with Microsoft for all of these - no responses, obviously - but they remain persistently un-fixed.

    I would like to hope that Windows 10 will continue to evolve and "get better"... but from this user's perspective they need to be spending much more time on basics. And better regression testing.

    1. Re:Getting the Basics Right... by ShakaUVM · · Score: 4, Interesting

      You want to talk regressions - if I move a single icon on my desktop, all the icons on the left hand side leap downwards by four icon places. If I save anything to desktop, they all move.

      This is after updating to the latest Win10 on my gaming box. Before, if I turned my monitor off and on again it would reset all the icons on the desktop. There are huge threads of people having the same problems.

      You can't make this shit up - desktop icons have not been a problem since the Win95 days.

  5. It's not failing me... by LynnwoodRooster · · Score: 4, Insightful

    I seem to be able to make a good living by doing consulting - using Windows 10 and programs that are only available on Windows... Maybe it has little quirks some don't like - but please don't lump everyone in with "us".

    --
    Browsing at +1 - no ACs, I ignore their posts. So refreshing!
  6. The desktop is dead, long live the workstation! by jellomizer · · Score: 4, Insightful

    The problem is that the PC Desktop is a dead market, it has gone to the Tablets and Phones for a normal personal computing. Thus the Windows 8/10 interface, is focused for this market. However the Table and Phone Market is dominated by Apple and Google, and Microsoft is a Distant Third.
    What we need our x86 PC systems for is no longer a normal Personal Computer, but a Personal Workstation. For our Workstations, we don't need a Table OS, or a Server OS. But a work station OS, with UI features meant for people with a Keyboard, Large Screens, Who will be expected to have a lot of things going on at the same time.
    I Personally would like to see less window decoration, and use the space for more application space. And be able to have many Apps running and visible at the same time. Perhaps in Re-sizable Frames vs Windows...
    Normally now when I get out my PC it is because I have some real work to do, vs just goofing off.
    This is different a decade ago. And the Windows 8/10 UI was an attempt to get into a market it never really go into.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:The desktop is dead, long live the workstation! by Miamicanes · · Score: 5, Insightful

      It's not that PC/Desktop is a "dead" market, it's simply no longer a mass CONSUMER market. We don't need more underpowered $199 1.1GHz laptops with 2gb and 64mb flash drives... we need more $2,000-4,000 laptops with specs that would have been absolutely jaw-dropping for a high-end workstation 5 years ago, and pushing the bleeding edge of high-end NOW. And Microsoft needs to concede that the needs of workstation users aren't the same as the needs of someone watching cat videos on the toilet using a tablet, even if it means requiring software to handle two different UI scenarios (high-res mouse, vs low-res touch).

      The fact is, Microsoft has done a piss poor job of putting large, high-res displays to good use... something that's absolutely FUNDAMENTAL to workstation users:

      * Gigantic ribbons, mostly dedicated to options Workstation users either don't care about, or learned the keyboard shortcuts for YEARS ago. Yeah, I'm looking at YOU, "Copy"...

      * Tiny non-ribbon click zones that can almost require single-pixel aiming precision with some apps... IDEs, in particular...

      * Mouse acceleration hasn't scaled well to scenarios where you have three 2560x1440 or larger monitors... disable it, and you'll need more mouse-movement space than your arm can reach to move the pointer from the left edge of the leftmost display to the right edge of the rightmost display. Enable it, and you'll be left feeling like you're constantly fighting with the mouse. The truth is, I don't know the solution to this problem... but if anyone has the resources to tackle it and find a good solution, it's Microsoft.

      Note to Microsoft: get a copy of WinSplit Revolution, and learn from it. It's not perfect, but it's an app that basically MAKES multi-monitor Windows USABLE for lots of Workstation users.

      And give manufacturers a reason to start pushing expensive, but high-powered computers again... let's call it, "Aero Diamond" (basically, Aero Glass, but with realtime-raytraced refraction and translucency). Let tablet and netbook users continue to rot with "Modern". Give us Aero Diamond so we can make those tablet and netbook users jealous & get THEM to buy high-end hardware too (so low-end shit won't soak up 99% of the economies of scale, and leave workstation users with $10,000 hardware that's only slightly better than $250 hardware).

  7. Stick with Windows 7 by DogDude · · Score: 5, Insightful

    Right now, we're sticking with Windows 7. Luckily, there are still tons and tons and tons of extremely cheap licenses out there. After that, we don't know what we'll do.

    --
    I don't respond to AC's.
  8. Read the summary, then add.. by Opportunist · · Score: 4, Insightful

    "And these are the GOOD sides of that train wreck!"

    The problem is that Microsoft doesn't give a shit about your "user experience". They care about their bottom line and that means milking you dry. They know you can't easily move away, so they can milk you for all you're worth.

    There is a reason many people are still using Win7. And will do so for as long as it's humanely possible, most likely long after EOL is reached, before they will actually start looking around for alternatives.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  9. Why so many "BetaNews" submissions here? by Anonymous Coward · · Score: 5, Insightful

    Why do so many "BetaNews" submissions end up on the front page here at Slashdot?

    Just look at this list of them if you don't believe me.

    There were two on July 11. Two on July 8. Two on June 26. Two on May 22.

    And that doesn't include all of the other days where there was only one.

    Most of them seem to be submitted by "Mark Wilson" or "BrianFagioli".

    In this case the article linked to in this submission's summary is credited to a "Brian Fagioli", and this submission was submitted by "BrianFagioli".

    I don't think that Slashdot should be putting self-promotion submissions like this on the front page. They should be discarded.

    And it should be explained to us why these "BetaNews" submissions end up on the Slashdot front page so often.

    They're not very impressive, in my opinion. This one is just an opinion piece, from what I can see.

    It's not like there aren't other submissions that could be selected instead. The Firehose is full of submissions that are better than these "BetaNews" ones.

    Frankly, I'd be happy never seeing another "BetaNews" submission on the front page here ever again.

  10. Re:Well said sir. by QuietLagoon · · Score: 4, Insightful

    ...I've still yet to see an accounting of what spying is happening on Windows 10...

    You're not looking very hard, then. Indeed, Microsoft itself has published a partial list of the data being harvested. Even the partial list looked pretty bad. If the data being harvested is so benign, why didn't Microsoft publish the full list?

  11. Pretty accurate, IMO, but what can you do? by King_TJ · · Score: 4, Informative

    I mean, ever since computers became a commodity item, the operating systems they shipped with turned to trash. Even if you were happy with the (by current standards) clean and neat UI in Windows 7? Most PC manufacturers still loaded it up with garbage bloatware apps and utilities, killing the performance and taking your hours to uninstall. (Lenovo and HP often had items installed that refused to uninstall unless other pieces were removed first, so eliminating all of it was like playing a puzzle game.)

    My workplace tried to migrate everyone from Win 7 to 10 and it's still a work in progress. It's incompatible with some software made by EMC that we still need for processing invoices for Finance (trying to use a new application instead, but it's still getting customized for our workflow and won't be ready for 6 more months). We acquired and merged with another firm that was still all on Win 7, so that, too, complicated the migration plan.

    So far though? Lots of little things in 10 constantly frustrate. That garbage with having the classic Control Panel AND the new Settings menu is a big one. But also irritated with changes to the VPN options. (In the past, we had a custom VPN connection package built using Microsoft's CMAK wizard/tool. That no longer really works well in Win 10. You can still install the custom package, but you wind up with a confusing mess: You have one customized dialog box to connect the VPN and to manage multiple connection locations -- but the blue Windows 10 control panel/strip still opens up next and duplicates your connect or disconnect buttons.)

    I'm also not liking the Windows Update services in 10. I can't really put my finger on it, but it seems like it can really mess things up in its effort to do things silently in the background? On my Surface Pro 4, for example? I went through a phase where every time I left it running, docked on my desk to a full size display, keyboard and mouse - I'd come back a day or two later and find a black screen with just a flickering mouse pointer I could move around. Clicking did nothing. Had to hard power off and back on to get back into Windows. It seemed to be a result of something Windows Updates was trying to do automatically, overnight - leaving the PC in a screwed up state.

  12. Re:Well said sir. by JohnFen · · Score: 4, Insightful

    Excuse me while I switch to Linux and broadcast my IP address, version of my distribution, repositories from which I'm using software, and the occasional download of specific software which I've actually installed to all of the us.distro.org mirrors partnered with my distribution maintainer.

    Just turn that off -- it's easy. Unlike Windows 10, where it's impossible.

  13. Two easy fixes for Windows 10 by zifn4b · · Score: 4, Interesting

    1) Start 10
    2) Spybot Anti-Beacon

    Then you pretty much have the operating system that everyone actually wanted. Name me a Windows operating system that didn't require this level of customization in order to make it what consumers wanted. Keep in the mind, the first one that didn't crash on a regular basis was Windows 2000. I really wish *nix would get equal or better game support because then all of Microsoft's shenanigans would be a thing of the past. Why can't *nix seem to get past that one? I'd really love to know what's in the way of that.

    --
    We'll make great pets
  14. Give users more choices by ErichTheRed · · Score: 4, Insightful

    I'm a Windows 10 user, and am reasonably happy. I'm able to use the Enterprise edition so a lot of the more annoying consumer features can be controlled. What I wish Microsoft would do is give more control back to the end user in general.

    The person posting that ranty article actually has a valid point -- Windows 10 is currently a take-it-or-leave-it proposition with dwindling alternatives if you're tied to a Windows platform. The user interface is just one aspect; the non-Enterprise versions of the product don't allow you to control the update cycle, you can't disable a lot of the advertising features, and Microsoft is collecting a lot of data for something that's still a "personal" computer. Unfortunately, they must have just taken a massive internal charge to upgrade every Windows 7 and 8 user for "free." This will need to be made back somehow, and I think this is part of the long-term strategy. If they can get people used to this method of operation, then they can treat Windows PCs just like Apple treats iOS devices -- locked down walled gardens that users can't do anything with.

    I think Microsoft would get a lot of happy customers dutifully paying their Windows 365 subscription fees if they did this:
    - Allow all customers to buy access to the Enterprise feature set instead of locking it up behind enterprise agreements. This would keep most of the consumer users under control but allow power users to take back some control.
    - Relax the UI controls. Windows Phone is dead, and Windows tablets aren't going to rule the entire market -- you don't need a locked down single experience. Don't ship themes, but enable full third party theming support. I would actually use a Windows Classic 2K-style theme if it were available, even though I'm reasonably happy with what comes in the box now.
    - Relax the forced cumulative feature updates - again, let everyone have access to the CBB and the LTSB by paying for it

    Unfortunately, this would be difficult to do because Microsoft has to earn the revenue back for all those free upgrades and loss of future revenues, and they would have to admit that enterprise customers are the ones actually paying for the development.

  15. Re:What's an OS? by JohnFen · · Score: 4, Insightful

    Who the hell 'enjoys the experience' of using an OS anymore? I stopped noticing the tool (which is what it is) ~20 years ago.

    There's the one of the main problems with Windows 10 -- it gets in the way frequently and forces to me not only to notice it, but fight with it.

    In terms of fading into the background and letting you get on with your work, Windows 7 was best of class in the Windows lineup.

  16. Re:Well said sir. by WaffleMonster · · Score: 4, Informative

    Nobody knows what spying is happening, but the thing talks to the 'net so it obviously must be doing something unconscionable.

    No need for conjecturbation. My conclusion Windows is spyware is based upon Microsoft's own documentation and privacy agreements.

    there was also chatter about it being a file sniffer and keylogger, but that was debunked pretty hard.

    Someone should tell Microsoft that debunked nonsense is still posted to their website. Some excerpts:

    "If you turn on Speech, inking, & typing, we collect samples of your typing and handwriting info to improve our dictionaries and handwriting recognition for everybody who uses Windows"

    "âAbility to run a limited, pre-approved list of Microsoft certified diagnostic tools, such as msinfo32.exe, powercfg.exe, and dxdiag.exe.

    âAbility to get registry keys.

    âAbility to gather user content, such as documents, if they might have been the trigger for the issue."

    There's a short list of software that Windows 10 upgrades disable once at upgrade time, which lead people to conjecture that Microsoft gets a list of all third-party software you use continuously.

    It's all on their website. Telemetry provides app usage data which is defined by Microsoft as:

    "Includes how an app is used, including how long an app is used, when the app has focus, and when the app is started"

    So far, nobody's clearly and definitively defined the spying; usually, when pressed, they give up

    Personally I leave privacy statements, EULA and telemetry documentation Microsoft publishes speak for themselves.

    arguing the conspiracy theories and say something about encrypted connections making it hard to identify what's being leaked, but that it must be something important if encryption is being used.

    A conspiracy theory would be Microsoft installs Windows 10 when you dismiss the upgrade prompt. Microsoft collects information about the software you use. Or Microsoft has remote access facilities baked into windows that allow Microsoft to access configuration and content of individual systems without explicit consent or notification. These are all baseless conspiracy theories completely unsupported by documentation provided by Microsoft.

  17. Summary by s1d3track3D · · Score: 4, Funny

    So to summarize, Microsoft continues to dominate the market and release the same quality software we have come to expect...

  18. Windows 7 will be my last by hambone142 · · Score: 4, Insightful

    I'm running Windows 7. Windows 8 was an abomination and Windows 10 isn't any better.

    Unless Microsoft starts giving a damn about their customers and reverts back to a usable OS, I'll stay on Win7 until it's unusable and migrate to Linux Mint.

    I've already done it on one of my machines to get used to it and it works fine.

    So long, Microsoft.