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Samsung Galaxy Note 4 Batteries Are Being Recalled For Overheating Risk (theverge.com)
According to The Verge, over 10,000 batteries for the Galaxy Note 4 are being recalled for risk of overheating that could lead to burns or fires. Given last year's Note 7 fiasco, this recall sure doesn't sound good. It is, however, far more limited than the Note 7 recall and doesn't appear to be Samsung's fault. The Verge reports: Only phones refurbished through AT&T's insurance program and handled by FedEx Supply Chain are impacted by the recall. Some of the refurbished phones apparently ended up with "counterfeit" batteries that include anomalies that could make them overheat. Fortunately, the Note 4 has a replaceable battery, so this recall isn't as big of a deal. Owners can just buy a new battery to use in their phone until the recall is taken care of. FedEx is currently sending out replacement batteries as well as boxes for returning the recalled phones. "FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit," the spokesperson said. "The refurbishment program was managed by FedEx Supply Chain and operated independently of Samsung. Any affected owners should contact FedEx Supply Chain at 1-800-338-0163 or go online at www.exchangemybattery.com for more information." There's only been one report of a phone overheating and no damage to people or property because of it.
It's summer, and people are overheating and dying. Need to recall the human race.
Yay, now that's out in the open, now lets look at all the people who this suddenly affects *from today onwards!*
* gets popcorn!
Romeo and Juliet, Samsung and Delilah...ooh-ooh, FIRE.
I've calculated my velocity with such exquisite precision that I have no idea where I am.
Only phones refurbished through AT&T's insurance program and handled by FedEx Supply Chain are impacted by the recall. Some of the refurbished phones apparently ended up with "counterfeit" batteries that include anomalies that could make them overheat.
There's the problem. And I seriously doubt if is AT&T themselves. More than likely, they outsourced that to some shit company. Like they do with their email. They outsource their email hosting to a shit company called Yahoo! who is constantly having my AT&T email accounts compromised because they have shit for brains.
Thanks Marissa!
Samsung batteries are not being recalled, Samsung had nothing to do with it. The headline is completely misleading and the summary doesn't do anything to dispel that until three sentences in. If anything it tries to reinforce that it's a "Samsung" problem before saying it's not. Try:
"Counterfeit batteries for the Samsung Note 4 are being recalled"
Or better yet:
"AT&T and FedEx recall counterfeit batteries for Samsung Note 4"
But neither of those are as click-baity.
Samsung should take from this that if the battery is user replaceable it is less costly to fix and maybe should go back to making phones with replaceable batteries
I never failed to get screwed when I got refurbished years ago, so I learned...better used than refurbished. Reason being, refurbished products typically are defective products under warranty so the customer typically gets a repaired tested refurbished device (new devices should be sent if under warranty but...especially with hard drives, you get items typically labeled "refurbished" or "reconditioned") and the warranty of course doesn't get a time reset. When it comes to refurbishing items, companies are not particularly picky or detailed oriented. As long as it boots or passes a very rudimentary scan, that passes and is set to the RMA requester, customer, sales force, whatever. In this case it backfired because someone got cheap with the battery.
As for fake batteries from China, gee what a surprise.
"Imagination is more important than knowledge" - Einstein
No idea why manufacturers are so gung-ho on sealing the battery into the device. The Note 7 recall would have been far cheaper if users could have just removed the battery...
This is par for the course for Samsung, well-known for coming up with the hottest, most explosive handsets in the market.
Permanently installed batteries are unnecessary in most cases, and pretty obviously consumer-hostile.
"FedEx Supply Chain is conducting this recall of non-genuine Samsung batteries as some of them are counterfeit,"
Well the spokesman confused me, does this imply some of the non-genuine ones aren't counterfeit, or that some of the genuine batteries are counterfeit?
But the title does not say "Batteries for the Samsung Note 4". You are assuming "for" and sticking it in title. What it does say is "Samsung Galaxy Note 4 Batteries" which can (grammatically) mean that the batteries are for a "Samsung Galaxy Note 4" or Samsung "Galaxy Note 4 Batteries". Both are correct ways to read what's actually written. You'll note that one of my suggestions was to explicitly stick the "for" in the title to remove the ambiguity and ensure everyone is reading it the way you're reading it. If you're going to accuse people of misreading what's written, try to base your argument on the words that are actually there.
There are a ton of these counterfeit batteries for sale; even on reputable places like Amazon. I have a Note4 and since I can't tell the bad from the good ended up getting branded OEM batteries with good reviews instead of Samsung branded batteries. I've had zero issues with my OhmniPAX, Anker, or Powerbear batteries.
Not the GP but it really should say REPLACEMENT batteries for them, not just their batteries. My initial thought was it was Samsung's fault, but it's not. Or at least not directly.
The title is vague, and arguably misleading. A good many readers, perhaps most, would interpret that title as meaning batteries manufactured by or installed by Samsung itself. How people are likely to interpret a headline is probably the most important metric of its quality, even if it's not "technically" wrong. If the article really is talking about counterfeits, then the title probably should have used the phrase "counterfeit batteries" or equivalent.
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