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The Problem, Really, is This Thing Called 'Disruption' (wired.com)

New submitter mirandakatz writes: The word "disruption" is everywhere in tech -- and it's getting founders in trouble. Just look at what happened with Bodega last week: Had the startup not professed to be disrupting the mom-and-pop shops on every corner, it might not have landed itself in such hot water. At Backchannel, veteran Silicon Valley communications whiz Karen Wickre makes the case against "disruption," pointing out that many of today's biggest companies got their starts without claiming to completely upend an existing industry. She writes: "What if Sergey and Larry had touted Google, in 1998, as 'an unprecedented platform for disrupting global advertising?' Do you think Jeff Bezos claimed that Amazon.com was upending global retail? Netflix? Within a few months of its 1997 launch, it did not foresee the actual paradigm shift of media streaming."

106 comments

  1. You make me hope Escape from LA is accurate. by FilmedInNoir · · Score: 1

    Maybe then, out from under the technological oppression of Silicon Valley, the tech industry can move forward.
    So yeah, the only disruption was two idiots claiming they just invented the vending machine/automat.

    --
    Sig. Sig. Sputnik
  2. When someone says 'disruption'... by Anonymous Coward · · Score: 0

    ...I hear "we are going to put a lot of people out of work with an app, then hire them as 'contractors' for practically nothing."

    1. Re:When someone says 'disruption'... by rogoshen1 · · Score: 1

      I hear it as "I'm a pretentious douche-nozzle" . (See also 'sheeple')

    2. Re:When someone says 'disruption'... by Anonymous Coward · · Score: 0

      You might have noticed by now that every successful person in the tech industry is a smarmy pretentious asshole. It's the required personality type.

    3. Re:When someone says 'disruption'... by MBGMorden · · Score: 1

      (See also 'sheeple')

      Obligatory: https://xkcd.com/610/

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    4. Re:When someone says 'disruption'... by Anonymous Coward · · Score: 0

      Exactly. Henry Ford wasn't trying to disrupt the horse and buggy industry. Airlines weren't trying to disrupt other modes of transportation.

      These days "innovation" in Silicon Valley translates into some pretentious jackass finding some industry that's working just fine and bragging about doing something to destroy even more jobs, put more people out of work, and generally make life more miserable for the masses.

      The tech industry's usefulness to society expired a long time ago and now it's the only industry that needs disrupting.

    5. Re:When someone says 'disruption'... by Anonymous Coward · · Score: 0

      You might have noticed that's not actually true. The pretentious assholes just hog all the attention you moron.

    6. Re:When someone says 'disruption'... by harperska · · Score: 1
    7. Re:When someone says 'disruption'... by KingBenny · · Score: 1

      out of points : funny

      --
      Free speech was meant to be free for all... how can anyone grow up in a nanny state ?
  3. Well, duh by bhcompy · · Score: 4, Insightful

    "I'm going to put a bunch of people out of business and create a new way to do business in this vertical" is not a way to endear yourself to people in this day and age. Walmart, Amazon, Google, etc didn't get to where they are by telling people they're going to rape and pillage entire industries. They got their by hiding that fact until their momentum couldn't be stopped.

    1. Re:Well, duh by shuz · · Score: 2

      I disagree. If you go before investors you want to make the best case possible. There are plenty of investors out there that would gladly give you their money if you can make a good case for completely raping and pillaging an industry in a legal way. The real trick then is hiding the fact that you have a disruptive business idea from the competition until it is too late. For example Amazon. Yes, they are known for their "catalog sales", an idea that has been around for ever. Anyone remember Sears? What Amazon figured out is how to get around as much tax as possible, logistics, an attractive digital marketplace for anything and everything, finally massive distributed compute. Sears, Walmart, Target, and all of the other big retailers all banked on the "I want it now" factor. Amazon showed the USA and the world that people are willing to wait a few days, even a few weeks, for goods that are significantly cheaper due to logistics and tax discounts.

      Innovations, be it a physical gadget, an idea, or now a virtual gadget have always tried to be disruptive. Else it would not be an innovation.

      --
      There is or can be built a machine that can simulate any physical object. -Church-Turing principle
    2. Re:Well, duh by bobbutts · · Score: 4, Insightful

      I find the advantage of Amazon to be convenience and selection. Price is a secondary concern. I want it now, but driving for 15 mins each way and messing around in a store doesn't qualify as "now".

    3. Re:Well, duh by taustin · · Score: 2

      Instant gratification isn't fast enough.

    4. Re:Well, duh by Applehu+Akbar · · Score: 5, Interesting

      People love the idea of disruption when it rapes and pillages monopolistic industries that deserve to be disrupted. Yellow Cabs, yes. Corner convenience stores, not so much.

    5. Re:Well, duh by Anonymous Coward · · Score: 5, Insightful

      instant gratification in a brick and mortar store does not include the fact that they don't carry my size in clothes or enough of a selection of the items that I am looking for. For example, I cannot get the programming books that I am looking for in a Barnes and Noble. They cannot keep up with the changes in the industry.

    6. Re:Well, duh by bigpat · · Score: 1

      I find the advantage of Amazon to be convenience and selection. Price is a secondary concern. I want it now, but driving for 15 mins each way and messing around in a store doesn't qualify as "now".

      I think he was talking about how Amazon got its start... online books. Amazon used to be just an online book store that had cheaper prices and cheap shipping if you didn't mind waiting a week to 10 days because they negotiated lower prices in exchange for lower quality shipping. Talk about taking a niche market and using it to build out... which was the intent from the beginning not just to sell books for less than the competition. Now they have everything and you can have it either same day or a week later, or from third parties... or digital content, or .... everything.

      But it used to be mostly just books... and then a few other things. Just as Google started as just an html input text and a button that connected to a few fast servers that did one thing indexing web pages for fast and relevant search results really really well.

      I think it is point taken that start-ups should focus on those few things they can do well and keep their "vision" in check with the reality of what they can actually deliver. Heck Apple learned that lesson pretty well and doesn't even talk about new products until they are rolling.

      Sometimes hype is necessary to get funding, but both investors and start-ups are worse off for it.

    7. Re:Well, duh by Anonymous Coward · · Score: 0

      There there, their “their” there they’re spelling as “their” there in their sentence is just a common misspelling.

      No need to be so harsh on them.

    8. Re:Well, duh by Anonymous Coward · · Score: 0

      They did not got their by hiding that fact until their momentum couldn't be stopped. They got there by hiding that fact until their momentum couldn't be stopped.

      Whereas you got to where you are by being a wanker.

    9. Re:Well, duh by Anonymous Coward · · Score: 0

      [..] did not got [...]

      I'd say that's an even dumber mistake than mixing up there and their.

    10. Re:Well, duh by Cro+Magnon · · Score: 2

      Driving for 15-30 minutes and grabbing what I'm looking for is certainly faster than ordering from Amazon. The problem is, I'm likely to drive 15-30 minutes, look in the store for another 30, since they've reorganized their stuff 3 times since I was there last week, and either I can't find it or they're sold out, or they stopped carrying it. Then I go back home and order the damn stuff from Amazon. Eventually I just skip the frustrating part.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    11. Re:Well, duh by Anonymous Coward · · Score: 1

      "They cannot keep up with the changes in the industry."

      Actually, they can. They just don't want to.

    12. Re:Well, duh by Sloppy · · Score: 4, Interesting

      Anything that I spend my own money on, I want disrupted as much as possible. The more I go to convenience stores, the more I'd like 'em disrupted.

      Just don't touch the industries where my paychecks come from.

      And don't point out that everything is related so that if you disrupt my convenience store you'll eventually, however indirectly, end up disrupting my paychecks. Shh. I don't wanna hear it.

      Adapting to change is for other people!

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    13. Re:Well, duh by nahpets77 · · Score: 1

      Selection is key for me as well. I often find myself buying tools and gadgets online because my local Home Depot or Best Buy only carry a limited selection of what I'm looking for. I've often wasted an hour looking for something at Home Depot only to go home empty handed and ordering on Amazon anyways. I don't mind paying 5-10% more on Amazon if I can get exactly what I want; not to mention saving myself the hour that it would take to drive to the store, find what I want, pay at the cash, then drive back home.

    14. Re:Well, duh by Applehu+Akbar · · Score: 1

      What was clueless about Bodega was not realizing that convenience store operators gather a lot of specific knowledge about the shopping habits of people in the close vicinity that can be used for finely scaled marketing. A human convenience operator knows to stock the odd brand of microwaveable tostadas that Martín buys every Wednesday after he works late. He knows that the families in the apartment buildiong across the street like to throw spontaneous pool parties. His fund of customer information is exactly what the critics of Silicon Valley automatically define as 'creepy' if collected by a company like Amazon.

      A good convenience store app would be, not a replacement of that business model, but would reinforce it by enabling operators to extend into lines of business that they could not contemplate entering themselves, like making regional travel arrangements.

    15. Re:Well, duh by omnichad · · Score: 1

      instant gratification in a brick and mortar store does not include the fact that they don't carry my size in clothes

      And nothing online fixes that. In fact, it's become an excuse for stores to carry fewer sizes in-store. Trying on different sizes across a 2-3 day return shipping delay is way beyond "not instant gratification."

    16. Re:Well, duh by Wycliffe · · Score: 3, Insightful

      I think he was talking about how Amazon got its start... online books. Amazon used to be just an online book store that had cheaper prices and cheap shipping if you didn't mind waiting a week to 10 days because they negotiated lower prices in exchange for lower quality shipping. Talk about taking a niche market and using it to build out...

      But even at the beginning, price wasn't the only factor. The other factor was selection. Amazon was cheaper than the local bookstore but you also didn't have to drive there only to find out that the specific book you wanted wasn't there. Amazon has always been about the "long tail". Brick and mortar cannot compete with the long tail of online sales. Walmart realizes this too which is why they have practically become a seasonal store and now start clearancing swimsuits in July. They know that the even though July/August are prime swimming months, the majority of swimsuit sales are already done by then so they need to move out the swimsuits and start moving in something else with high volume. Walmart has decided that it is better to sell a bunch of stuff in bulk during peak season than it is to try to compete with the long tail.

    17. Re: Well, duh by Anonymous Coward · · Score: 0

      Agree. Amazon is very convenient and my credit card information stays with one company. Shopping around means spreading your credit card info and more annoying emails from other companies.

    18. Re: Well, duh by taustin · · Score: 1

      That's a mirror, dude, not a magical tricorder.

    19. Re:Well, duh by mattack2 · · Score: 1

      People love the idea of disruption when it rapes and pillages monopolistic industries that deserve to be disrupted. Yellow Cabs, yes.

      But they need to be covered under the same rules that the to-be-disrupted companies are.. (e.g. taxi limitations, medallions, etc..)

      I'm not a taxi person btw.

    20. Re:Well, duh by Chris+Mattern · · Score: 1

      People love the idea of disruption when it rapes and pillages monopolistic industries that deserve to be disrupted. Yellow Cabs, yes. Corner convenience stores, not so much.

      Well, cabbies don't love the idea of disrupting Yellow Cabs that much. They've been pretty vocal about it in a lot of places.

    21. Re:Well, duh by Chris+Mattern · · Score: 1

      But what about when the rules themselves aren't good. Medallions are particularly awful. They don't do anything to regulate bad or criminal behavior; they're just an artificial limitation on supply.

    22. Re: Well, duh by Anonymous Coward · · Score: 0

      The reason for the artificial limit is to make sure cab drivers can earn a living. Otherwise the supply would dry up.

      Now instead of a fleet of full time drivers taking home 30k / year, we will have a fleet of part time drivers taking home 3 - 8k.

      And as soon as the last of the cab companies go out of business, Uber and Lyft triple the old cab prices.

      Those medallions will be sorely missed by the sub-200k crowd pretty soon.

    23. Re:Well, duh by tigersha · · Score: 1

      No, the problem is that they can't afford to. If Barnes and Noble kept all the book on all the new stuff in Development all the time 99% of those books would not get bought, the stores would be 5 times larger, so the rent (and staffing costs) would go up and all of this for a very small group of niche consumers. And since the consumers are spread over 60 cities this whole setup has to be replicated. They would go bankrupt. Besides, if you ask Barnes and Noble to order you a book they would gladly do so (I suspect they would buy it on Amazon and add a 20% markup)

      The only way to sell niche stuff where you have a very wide selection of items with few sales to a very widely dispersed audience is to do it online. Hence Amazon.

      --
      The dangers of excessive individualism are nothing compared to the oppressiveness of excessive collectivism
    24. Re:Well, duh by mattack2 · · Score: 1

      I agree with you in general. The rules should just be changed then. You shouldnâ(TM)t just let some company come in and provide basically the same service WITHOUT having the same restrictions that the existing companies have.

      I think the medallion system is weird too, but instantly obsoleting something someone spent $1 million for sucks.

    25. Re: Well, duh by Chris+Mattern · · Score: 1

      The reason for the artificial limit is to make sure cab drivers can earn a living. Otherwise the supply would dry up.

      "We have to restrict supply, otherwise there would be so many people doing it that nobody would do it!"

      And this explanation makes sense to you?

  4. buzzword bingo by swan5566 · · Score: 2

    Top-left corner.

    --
    In debates about Christianity, there are two groups: those looking for answers, and those looking to just ask questions.
    1. Re:buzzword bingo by Baron_Yam · · Score: 2

      If you could disrupt the cloud with a new outside-the-box AI resulting in a paradigm shift...

    2. Re:buzzword bingo by Anonymous Coward · · Score: 1

      If you could disrupt the cloud with a new outside-the-box AI resulting in a paradigm shift...

      ... you could then leverage your synergies to take advantage of existing supply-chain infrastructures to maximise the fiduciary return to investors while minimising the required capital expenditures, and engage with the resulting media coverage to ensure a broad awareness of your disruptive technology without incurring additional marketing costs allowing you to accelerate mindshare and market penetration.

      In other words ... if we can get the media to hype our bullshit business model, money will come out of our asses and we can all be filthy fucking rich and cash out before anybody realises we don't actually have a product, a business model, or a hope in hell of succeeding and these VCs want their money back.

  5. narcissism by Anonymous Coward · · Score: 0

    The problem, really, is narcissism.

    "I can do that better, even though I never tried it. But since my ego is to the moon, I know I can do better!!!"

    1. Re:narcissism by infolation · · Score: 1

      The problem is problems.

      The verb disrupt means:
      interrupt (an event, activity, or process) by causing a disturbance or problem

      People seize on the adjective 'disruptive' and use it to mean the introduction of 'innovative thinking to improve a problematic system. But, in fact, are literally saying 'problems are introduced to an existing system that works'.

    2. Re:narcissism by Anonymous Coward · · Score: 0

      Screaming disruption is little like "I'm gonna fuck you all!" as a pick-up line.

    3. Re:narcissism by Anonymous Coward · · Score: 0

      "I'm gonna fuck you all!" as a pick-up line.

      It worked in Idiocracy.

  6. Netflix by Anonymous Coward · · Score: 1

    Netflix? Within a few months of its 1997 launch, it did not foresee the actual paradigm shift of media streaming.

    I'm pretty sure it did. I know they were just shipping DVDs at the time, but the name is Netflix, not DVDflix. That's what they were going for.

    1. Re:Netflix by DontBeAMoran · · Score: 1

      AFAIK, for every country in the world except the U.S.A., Netflix is only streaming.

      --
      #DeleteFacebook
    2. Re:Netflix by Anonymous Coward · · Score: 0

      Well I'm my county netflix is shite and no one I know subscribes to it. It would be nice if they had a dvd/blu-ray option. Can't speak for other countries

    3. Re:Netflix by mikael · · Score: 1

      You ordered DVD's over the (Inter)net from Netflix, Amazon or CinemaNow, rather than going to the Blockbuster chain, renting a video and posting it back. Thus saving on late return fines.

      https://yro.slashdot.org/story...
      https://slashdot.org/story/06/...
      https://news.slashdot.org/stor...
      https://slashdot.org/story/13/...

      Video-On-Demand was a concept anticipated in the mid-1990's. At some point, download speeds would match and exceed video compression streaming rates for data on a server. Cable companies offered some basic services like watch a selected movie for $10, but the choice was restricted due to their limited server storage space. P2P applications like Napster, broke this model for music. Then Youtube allowed instant viewing of any pop music video and allowed users to put up their own videos. Netflix, CinemaNow and others see the trend and move to having far larger selections.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
    4. Re:Netflix by saccade.com · · Score: 1

      +1. When the company was founded, they knew DVDs-by-mail was just a stopgap until broadband speeds enabled streaming.

    5. Re:Netflix by mattack2 · · Score: 1

      Yes, but the message you replied to is right. Unless he's lying and trying to rewrite history, Reed named it Netflix precisely because he knew they would be streaming eventually. This has been covered in many interviews with him.

    6. Re:Netflix by mikael · · Score: 1

      I believe him. It was a prediction back then. It was going to be cheaper to stream data across the Internet from cached memory on a server than it was going to be to deliver and store on a PC from disk.

      --
      Vintage computer adverts: http://www.vintageadbrowser.com/computers-and-software-ads
  7. No, the problem is people are stupid by H3lldr0p · · Score: 1

    and easily blinded by their greed.

    What is happening in SV and elsewhere is the same thing that happened last decade on Wall Street and the other stock markets. Electronic & algorithmic trading showed that you could cheat your way to millions, if not billions, and little would be done to reign it in. Those who owned the markets (which why do we allow for stock markets to be privately owned? that makes no sense!) still got their slice and those you were doing the trading for got theirs. Regulators are still behind that curve. Even more complex computer controlled trading evolves as the profits for doing this have been cut down now that everyone is doing it.

    The same thing happened when currency trading started. It's a constant cycle of finding a gap and exploiting it until everyone tries to exploit it. Tragedy of the commons writ with the sweat and dollars of the workforce.

    So that's what startups do now. They try to find where the gaps exist and exploit them without thinking of what that does to everyone involved. This isn't about "disruption". It never was. It was always about idealistic computer people being exploited by the avarice of Vulture Capital into gains at the expense of the many. Google has ruined online advertising with its relentless march towards monopoly, taking many wonderful things down along the way. Amazon has done the same. Etsy, eBay, all of them strip mined a good thing and made it worse.

    1. Re:No, the problem is people are stupid by bluefoxlucid · · Score: 2, Insightful

      They try to find where the gaps exist and exploit them without thinking of what that does to everyone involved.

      At the Black Caucus Town Hall meeting last night, one of our delegates talked about criminal justice reform. They were proud of having passed new laws that assigned bail based on things like flight risk and the danger a person posed to a community, reducing the amount of mass-incarceration.

      They were also quite proud of having worked out the legal language such that they'd prevented a complete collapse of the bail bondsman industry. In other words: they made sure to put black people under enough financial duress to keep the bondsmen (enormous cash holders) in business using poor black peoples's money.

      So, to recap: even though we think you're not a danger and not a flight risk, we're still going to make sure to transfer some of your money to that rich guy's pocket so he can continue getting rich off poor people and be happier.

      They also quoted statistics that some 70% of these people weren't convicted of anything and got released, which is why it's so imperative we don't bond them on ludicrously-high bail and keep them locked up for 2 months awaiting trial. We have laws to automatically expunge their records because of this.

      By the by, the reason everything you buy is available and affordable is we've spent a lot of time reducing the number of jobs involved in making anything. The first part of price--the major, immutable part--is wages, and in a more-fundamental sense, labor. We can't create time; we have to do more with the same human labor time, or w can't physically possess more, much less afford to buy it. In the end, we're trading time. So "at the expense of the many"? That "expense" is that the many have a greater standard-of-living--it's the difference between the US and a poor third-world country like Chile.

  8. Buy My Bowls by captaindomon · · Score: 2

    https://www.youtube.com/watch?... This is a great example of the problem of requiring "disruption".

    --
    Just because I can hook a shark from a boat, I do no offer to wrestle it in the water.
  9. What about self-disruption? by Anonymous Coward · · Score: 2, Interesting

    The "disruption" being talked about in the summary is that of external disruption, where a newcomer comes in with a radically different approach and renders the incumbents irrelevant.

    It's a shame that it didn't focus more on self-disruption. Note that self-disruption is different from internal disruption. Internal disruption is when a company sees that it will be disrupted in the near future, and becomes the one that disrupts itself preemptively. Microsoft's Azure platform, and especially its adoption of Linux on Azure, are examples of this.

    Self-disruption is when a producer tries a radically new approach without there being much, if any, risk of external disruption. More importantly, this effort is often such a failure that it in effect drives users or customers to a radically different product, which ends up causing an unintended external disruption. A great example of this happening is the Debian project's switch to systemd. Doing this in effect destroyed the benefits of Debian for many of its users, with systemd causing reliability problems. This drove many of Debian's best users over to OSes like FreeBSD and macOS, even though before the systemd debacle there was little risk of these Debian users moving to those alternative OSes on their own.

    Disruption is a very complex field of study, and we shouldn't focus on just external disruption. We should also consider internal disruption and self-disruption, too.

    1. Re: What about self-disruption? by Zero__Kelvin · · Score: 1

      Point to one well known and respected person in the industry who was a Linux advocate, but has switched. Go ahead .... we are waiting ...

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    2. Re: What about self-disruption? by Megol · · Score: 1

      Why would that even be relevant? Why would it be a Linux advocate that have switched and made that public? How do you define respected? How do you define advocate (someone that have recommended something, someone with a fanatical devotion to something)?

      You see as you have stated the above you can just say "nope, they weren't a true advocate" or "nope, not a respected person" or even "they were true advocates and they are respected but they haven't put it on the official record that they have switched". In other words your request is unreasonable.

    3. Re: What about self-disruption? by Zero__Kelvin · · Score: 1

      Ah ... but you are simply trying to divert everyone's attention from the fact that you can't even point to someone about whom we might have such an argument. My request is very reasonable. The claim is that ... everyone is running from Linux in droves! Surely you can point to someone who would at least support that claim on a minimally anecdotal level? I didn't think so.

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  10. Naive and immature "founders" by Anonymous Coward · · Score: 0

    These immature kids just haven't learned on of life's valuable lessons. You attract more flies with honey than with vinegar. If you come into any industry, organization, etc, claiming to completely overturn and disrupt everything because you think your way is better. 99 times out of 100 you will be shown the door and told to never come back. That other 1 time out of 100 a bunch of idiots who feel they have been victims and blame others for their problems instead of taking ownership of their own lives vote for an orange skinned moron who behaves this same way.

  11. Planned vs Unplanned by Thyamine · · Score: 1

    It seems like it's after the fact that most success stories that were disruptive were defined as having been that. Now people are looking at the industry and saying 'This is ripe for disruption', but does that mean you have the right plan to do it, or do you start with a small goal that eventually becomes disruptive. Cart/horse/etc. I don't know, but it seems like most didn't plan on that, or did they just not say it? I guess you'd have to ask them.

    --
    I will shred my adversaries. Pull their eyes out just enough to turn them towards their mewing, mutilated faces. Illyria
  12. What "disruptive" technologies? by ctilsie242 · · Score: 1

    There are technologies which are truly disruptive. However, other than ways to spooge ads and siphon data, there has been little to nothing that has been actually truly changing how people work day to day. The biggest change that happened recently with regards to actual workflow was tablets killing netbooks on the low end. Otherwise, what we are doing in 2017 is almost identical to what we are doing in 2010.

    The problem is that truly disruptive technologies will get either bought out or just stomped out of existance, which is why virtually nothing has changed for everyday life, other than more privacy intrusions and the push from vendors to sell us crappy IoT devices which are usually security nightmares and will remain so until thrown away.

    1. Re:What "disruptive" technologies? by sinij · · Score: 1

      The nearly-complete list of disruptive technologies:
      1. Plow
      2. Wheel
      3. Metal casting
      4. Steam engine
      5. Flight
      6. Radio
      7. Personal computers
      8. Global digital networks

      Dear marketing, you bullshit app is not disrupting anything but our ability to get work done.

    2. Re:What "disruptive" technologies? by XxtraLarGe · · Score: 1

      Fire, indoor plumbing and refrigeration don't make the cut?

      --
      Taking guns away from the 99% gives the 1% 100% of the power.
    3. Re:What "disruptive" technologies? by Megol · · Score: 1

      Other things that didn't make it:
      1. Germ theory
      2. Vaccines
      3. Antibiotics

    4. Re:What "disruptive" technologies? by epine · · Score: 1

      Fire, indoor plumbing and refrigeration don't make the cut?

      I usually lump "fire" under exodigestion: the use of the external environment to predigest food, enabling disproportionate enlargement of the glucose-glutton human brain compared to the gut.

      This category also includes fermentation and milling and other early "processed" foods obtained through the clever use of sticks (ultimately, pointy sticks) and rocks (ultimately, sharp rocks). One of the uses of food is to maintain body temperature, so fire gets a gold star compared to all the others, but still, it's the same thing.

      Plumbing pretty much derives from metal casting (as does movable type), it just took a long time from the invention of the first lead pipes to reach the average residence.

      What fully set this in motion was the germ theory of disease. If you want to split this off from metal casting, I would nominate the entire panoply of microbial hygiene (which treads on fermentation again, but with renewed vigour; and fire again, though smoke; and pretty much every other mode of food preservation).

      Talk about plumbing taking a long time, it's only since 2000 that we've fully acknowledged the importance of the human microbiome (a mere 300 years after the first high-powered microscope, and 1900 years after Seneca first described magnification through shaped glass—glass itself being newly invented; having noted this point, it becomes almost impossible to leave various modes of exoperceptual enhancement off the list, as well).

      At the apex of exodigestion and hygiene, refrigeration can reasonably be lumped under electrification, which absolutely can not be left off any such list.

      Neither would I leave off syntactic communication (human language might have started off with complex hand signals used on the hunt, before syntax became oral) or man's best friend, domestication: anyone who thought the horse—properly tacked—wasn't disruptive never met the Mongols.

      I would also be reluctant to leave off trade and mechanization (e.g. the cotton gin) and mass production from even the shortest list.

      But of course this is a fractal, and you can come up with representative lumps at all scales.
      ____

      What's actually going on with modern SV disruption porn is that it has become a way to communicate to investors that your play is all about going yard (taking a big, risky swing) rather than settling for a base hit (most nervous and risk-averse entrepreneurs are thrilled to score a base hit, but it leaves the moneybag with no immediate exit strategy, and he or she can become stuck watching the entire nickel and dime Moneyball operation eek out a slow win, while all the windfall profits drain away into actual salary).

      A hundred PhD students could write their theses on the venture capital language dance and barely scratch the surface.

      The poor sod in the middle—some milk of magnesia chugging Richard Hendricks—ends up trying to project Godel, Escher, Bach shadow bunnies in three simultaneous dimensions, for three different audiences (VC, employees, consumer).

    5. Re:What "disruptive" technologies? by epine · · Score: 1

      Added phrase:

      I would also be reluctant to leave off trade and mechanization (e.g. the cotton gin) and mass production (beginning with the pyramids) from even the shortest list.

      The purpose of this, aside from the humorous time travel, is to highlight that mass production is at root a social technology and was largely inherent in the invention of the city right from the get go.

      What differentiated modern mass production was people becoming entirely captive to their specialization, such that even finding a second factory anywhere in the nearby territory in need of precisely the same skill would often prove daunting (early water-powered textile mills typically had unique equipment and did not have standardized roles—that came much later).

      It was a whole new form of risky subservience, not so different from adopting agriculture, or fiat currency.

      Or even more scary, fiatless currency, based on blockchains.

  13. If you can be stopped, you don't disrupt anything. by Anonymous Coward · · Score: 0

    Disruption happens when the new is vastly more profitable than the old. No amount of public outcry can stop something like that.

  14. Real disruption is done secretly by gurps_npc · · Score: 5, Insightful

    That's how Netflix took down Blockbuster. They kept their huge profits secret till they went public. By that time it was too late for Blockbuster video rental store (Yes, they really did have a store that rented movies.)

    Now, everyone tries to brag in order to get money. It's self defeating. If you are truly a disruptive technology, you should be working your ass to keep that secret. Claim you expect to get 20% of the market, not 80%.

    --
    excitingthingstodo.blogspot.com
    1. Re:Real disruption is done secretly by freeze128 · · Score: 1

      How do you do that? You keep your business secret, you don't get any customers. You also want to tell your investors that you expect to get as much of the market as possible, or they won't invest.

      Here's a better idea: Don't disrupt things that people like.

    2. Re:Real disruption is done secretly by Anonymous Coward · · Score: 0

      You're assuming that Blockbuster died because of something Netflix did, and not so much that netflix happened to be in the right place and the right time for Blockbusters model to die.

    3. Re:Real disruption is done secretly by gurps_npc · · Score: 1

      You make your business public, you keep the disruption secret.

      In Netflix case, they kept their incredibly huge profits secret. Everyone knew what they did, but they thought it was barely profitable, Netflix was founded in 1997, 20 years ago. By 2000, Blockbuster offered them a whopping $50 million for it. Sounds like a lot, for a 3 year old company.

      Two years later they went public, getting more than $80 million. And they kept founder shares, allowing them to retain control. No one that is considering going public at $80 million+ and keeping control in 2002 would accept a mere $50 million to sell out.

      --
      excitingthingstodo.blogspot.com
  15. Wrong by Anonymous Coward · · Score: 0

    Many were talking about disruption back in the 90s during the internet boom. This Karen Wickre is trying to rewrite history or didn't bother to do any research.

    And actually the Google and Amazon founders were quite sure they were going to disrupt things by the late 90s. I remember interviews with all of them stating that very fact.

    Apparently actually having a platform that allows us to do historical research allows us to ignore it at will. Fascinating.

    1. Re:Wrong by tomhath · · Score: 1

      Do you think Jeff Bezos claimed that Amazon.com was upending global retail?

      That was always Bezos' plan. I'm not so sure about Google though. As I recall, they got into advertising because they saw so many other dot bomb companies failing due to lack of revenue, advertising was the only source of income they could think of.

  16. Netflix's long term goal was streaming. by enjar · · Score: 2

    Reed Hastings has been quoted on a number of occasions saying exactly that. "There's a reason we didn't call the company 'DVD-by-Mail.com.'" They also nearly screwed it up entirely with the whole "Qwickster" debacle, which Hastings also discussed. There's also more than a little cherry picking going on here. Picking a few "winners" and then extrapolating that because they didn't seek "disruption" as part of their business plan makes this kind of a puff piece. Not to mention the egregious use of other stupid buzzwords like "paradigm shift" in the description. I'd also like to believe the reason the Bodega folks got in hot water what that it was pretty easy to see that they were going down the Jucero path by over-engineering and hyping what amounts a vending machine -- a technology that's been with us a really long time, and that can already do pretty much everything they were promising. Source for dvd-by-mail: https://www.cnbc.com/2017/03/1... Source of Qwickster debacle: http://deadline.com/2014/05/re...

  17. Animal Farm by CanHasDIY · · Score: 1

    Zoo animals know better than to shit where they eat.

    These guys could learn a lesson or two from the monkey cage.

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  18. agree but disagree? by Anonymous Coward · · Score: 0

    I agree with the idea of the article. Basically people hate being told that a new application or platform is the cat's pajamas. However the examples in the short summary of the article are terrible. Google didn't even get into advertising in 1998, it wasn't until after they bought out doubleclick that they really took off. Jeff Bezos absolutely touted that he wanted to upend the retail industry to any investor that would listen. I think the article needs stronger cases for examples of success but I can state that it does work.

  19. “Disruption” is now a meaningless buzz by 93+Escort+Wagon · · Score: 1

    Everyone claims their new business is “disruptive”. Heck, companies now claim small changes in their established systems are disruptive. It’s been overused to the point of meaninglessness.

    --
    #DeleteChrome
  20. Disruption is new idiotic buzzword by sinij · · Score: 1

    Disruption is a new idiotic buzzword and creating such nonsense is why they invented liberal arts degrees.

  21. Indian Food Sometimes Disrupts My Digestive System by dryriver · · Score: 1

    And when it happens, I always feel like I may be the next big thing in tech. *grin*

    --
    Why did the chicken cross the road? Because Elon Musk put an AI chip in its head.
  22. Disruption is great. by Anonymous Coward · · Score: 0

    It has lowered employment costs and allowed my company to outsource production anywhere in the world. We make more profit employing fewer people and as a result our stock has never been higher and I'm buying a new boat tomorrow!

  23. Buzz words by sdinfoserv · · Score: 1

    "Disruption" isn't a thing. It's a lie pushed by con artists to dup venture capitalists out of money.
    In "disrupting" the supply chain, Amazon has pushed millions of Americans out of jobs that had benefits, gave people meaning and paid taxes - all so 1 guy can be fabulously wealthy
    In "disrupting" the online monitization stream, FaceBook has killed thousands of news papers and millions of jobs. Jobs where highly intelligent and educated people like editors and fact checker ensured what was printed and read by millions of others was accurate and fact based... all surrendered so we can have immediate gratification of "like" and Presidents who prefer to tweet instead of think.
    Be careful what you strive for.... what you attain may have consequences beyond initial goals.

    1. Re:Buzz words by Anonymous Coward · · Score: 0

      Great comment. It's great Jeff Bezo's build a monolith company, but on the other hand millions are out of work. I do want to bring to light, Amazon is only successful if they have customers. As a collective we could pull away from Amazon, but people tend to care more about their wallets.

      In addition, never had a Facebook and never will. That simple. Mark Zuckerberg's net worth wouldn't be what it is today without the help of 2 billion people. Point being, we've given these 2 individuals massive amounts of wealth and we can take it back.

  24. Re:Indian Food Sometimes Disrupts My Digestive Sys by sinij · · Score: 1

    You might have created disruptions, but it is always up to someone in the IT to fix the mess you create.

  25. I just disrupted my pants! by Anonymous Coward · · Score: 0

    I just disrupted my pants in multiple ways.

    Pass the smalt or maybe some raw water - that is real disruption!

  26. Has to be said by codeButcher · · Score: 1

    Professing to do something* is not the same as actually doing it (let alone being even halfway decent at doing it).

    Entities saying they do something often lack in the actually doing it (well enough) part. * = replace with e.g.: Disrupting, Agile, Quality Assurance, No Evil ... and the list goes on and on.

    --
    Free, as in your money being freed from the confines of your account.
    1. Re:Has to be said by thejynxed · · Score: 1

      This is true...and those buzzwords are often a misnomer for what actually occurs....such terms as Lean Manufacturing, Agile, and Quality Assurance in particular. I have yet to see a company of any size greater than 10 employees be agile at anything, Lean Manufacturing in practice, instead of streamlining intelligently to increase productivity and quality, just means fewer employees, longer hours per employee for as little compensation to those employees as possible, and more automation even if that automation leads to mediocre at best product quality. Quality Assurance is hit and miss. In some business sectors it means remedying defects in products or making sure metal shavings aren't in your dog's treats, in others it means someone may be monitoring your phone conversations or similar nonsense.

      --
      @Mindless Drivel: 100% of Twitter posts ever Tweeted.
  27. Re:Indian Food Sometimes Disrupts My Digestive Sys by dryriver · · Score: 1

    In Soviet Russia YOU fix IT's mess. =)

    --
    Why did the chicken cross the road? Because Elon Musk put an AI chip in its head.
  28. Disruption by Archangel+Michael · · Score: 1

    I've lived long enough to see "Disruptive" tech a number of times over. And IMHO to be truly "disruptive", the tech involved must have some unexpected application. I don't see Amazon or Netflix as being disruptive per se (they are disrupting existing paradigms), because they are inertial companies.

    The PC itself was disruptive. The internet (IP) is disruptive. They were disruptive, because it allowed people to do things that were not even considered before. Those two things are the basis for Netflix and Amazon today.

    --
    Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
  29. It's a marketing buzzword by Solandri · · Score: 1

    In the 1980s, the term was "paradigm shift" and "vertical integration." In the 1990s, the term was anything to do with the web - "information superhighway", "integrated marketing", "dot com", and "new media."

    Like all marketing and fashion trends, it's just dressing up the same concept in a different way to make it seem fresh and new. You get ahead of the pack by doing stuff others are not yet doing.

  30. Hmmmmm by Anonymous Coward · · Score: 0

    I think this type of marketing started with Taco Bell. Every time after I eat there my bowel suffers from disruption

  31. Free marget paradigm by The+Swan+Spirit · · Score: 1

    This paradigm is know as free market. Keynes vs Friedman

  32. Horizontal Tax minimisation by Anonymous Coward · · Score: 0

    The products may be vertical, but the taxation dodge horizontal.
    Think Irish/Dutch flimflam with a Caymans Island twist.
    The local corner store cannot compete with tax free store rent, or not paying tax on local sales.We know the effective rate of tax being paid. Cheating the tax system and getting away with it because its in clear sight is disruptive.

  33. The Real Problem by Joviex · · Score: 1

    Is lazy people trying to make money from vapid "NEWS" articles and ads machines.

  34. Buzzwords by Anonymous Coward · · Score: 0

    The problem really, is this attempt to explain businesses, and set expectations for mass wealth, by using buzzwords. Five years ago, no one was trying to explain their business model as 'disruptive'. Ten years ago, everyone was trying to explain how everything was Net 2.0. Twenty years ago, it was already getting hard to get any attention from VCs, if you couldn't explain how you were an internet company.

  35. Ummmmm.... by PCM2 · · Score: 1

    So, to recap:

    So, to recap: even though we think you're not a danger and not a flight risk, we're still going to make sure to transfer some of your money to that rich guy's pocket so he can continue getting rich off poor people and be happier ... So "at the expense of the many"? That "expense" is that the many have a greater standard-of-living--it's the difference between the US and a poor third-world country like Chile.

    --
    Breakfast served all day!
    1. Re:Ummmmm.... by bluefoxlucid · · Score: 1

      You glued together two different-context statements. The "at the expense of many" comment refers to the "expense" of bail bondsmen loosing their jobs, if you want to put those things together that way.

      Holding up dying industries just means we invest labor into keeping something around that is going away because nobody's buying it anymore. You know, like cassette tapes, or coal.

  36. Maybe people are looking for stability? by swb · · Score: 1

    "Disruption" as a concept is pretty buzzwordy, but there's probably something to it in some markets (Netflix and movies, Amazon and retail, etc).

    But I wonder if its starting to get a negative connotation because people are sick of the actual disruption caused by it?

    I kind of wish the technology world would shut the fuck up and sit down for a few years and quit disrupting. Most of their disruptions are just a pain in the ass.

  37. the problem is too many solutions by Anonymous Coward · · Score: 0

    looking for problems.

    It has nothing to do with disruption, instead it is people who take the latest trend (apps for example) and go looking for problems to solve with their solution.

    Google wanted to solve the problem of web search being clunky and inefficient, the ads came after that.

    Netflix wanted to solve the problem of late fees for rentals, which was a lot easier to do when mailing out dvds as the overhead was less when you only have central repositories to deal with instead of multiple brick and motor locations.

    They succeeded because they were solving a problem for the people that would use them. that is what the people starting bodega haven't realized, what problem are they solving?

    In an office, there should be a stock of common supplies (consumables) that the office provides because they can use economies of scale to get discounts.

    In college dorms the students have access to amazon and you can bet that delivery is always quick to students on campus.

    The neighborhood, are they going to have prices that are extremely lower than the corner store? or be able to compete with amazon again.

    The problem is that they have nothing to disrupt and very little benefit for people to change their ways. Maybe if they went looking for the problem first and then figuring out the solution they might have better luck and wouldn't get so much blow-back because it would be a problem people actually want solved.

  38. My brilliant company is disrupting a $2B dollar... by Anonymous Coward · · Score: 0

    And she still had no idea why the crowd started to cheer!

  39. I don't think the problem is they're putting folks by rsilvergun · · Score: 1

    out of business. I think the trouble is they're doing it in one of two ways: a. The "Sharing Economy" way where you bypass minimum wage laws and shift your costs to desperate employees or b. the AI way where you automate everything.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  40. It's a bit like setting out to be creative. by hey! · · Score: 2

    There's no surer way to kill your creativity than to try to be creative.

    Now the goal for any new business is to grow; and if it grows fast enough and large enough, disruption of businesses already in that space is an inevitable side effect. But focusing on disruption itself may be a distraction, what you want to do is focus on execution and finances.

    I'm pretty sure Jeff Bezos wants to control the world -- commercially. He wants to own every way you have of obtaining anything. But while that's been in the cards from day one, what sets Amazon apart is execution.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  41. Different strokes for different blokes by thunderclees · · Score: 1
    To the tech industry:

    Disruption == Ignore the laws that you don't like, use the ones you.
    Innovation == Partner with startups and pirate their tech or just pirate their tech.

  42. Blame Clay Christensen by citylivin · · Score: 2

    The trend has been started by one guy, who wrote management books in the 80s-90s.

    "Replacing "progress" with "innovation" skirts the question of whether a novelty is an improvement: the world may not be getting better and better but our devices are getting newer and newer.

    The word "innovate"--to make new--used to have chiefly negative connotations: it signified excessive novelty, without purpose or end. Edmund Burke called the French Revolution a "revolt of innovation"; Federalists declared themselves to be "enemies to innovation." George Washington, on his deathbed, was said to have uttered these words: "Beware of innovation in politics." Noah Webster warned in his dictionary, in 1828, "It is often dangerous to innovate on the customs of a nation.""

    "Disruptive innovation is a theory about why businesses fail. Its not more than that. It doesnt explain change. Its not a law of nature. Its an artifact of history, an idea, forged in time; its the manufacture of a moment of upsetting and edgy uncertainty. Transfixed by change, its blind to continuity. It makes a very poor prophet."

    Aricle link

    --
    As a potential lottery winner, I totally support tax cuts for the wealthy
  43. rofl by Anonymous Coward · · Score: 0

    Sergey and Larry disrupted altavista and yahoo real good back in the day.
    Altavista was good but they thought going news portal will be good. Well nope... I was on dialup as most of the internet back then...

  44. Cherry-picking by Anonymous Coward · · Score: 0

    ... not professed to be disrupting the mom-and-pop shops ...

    Pets.com didn't work: Was that because people blocked its disrupting effect, or because it was a dumb idea? One critic said it was cheaper to mail his pets to the shop than mail-order from their catalogue.

    Napster didn't work. That was a disrupting technology: Digital downloads when music was stored and transacted via CD. The established industry had some heavy laws that were used to punish Napster.

    We don't call the family car, the light-bulb or the oral contraceptive; disruptive technology, although they obviously were. Technology is disruptive for economic reasons: Sooner or later, people will recognize that and then choose to block it or support it.

    A technology can only be blocked when it is being established: The law is turning against Uber but their foothold in the market will turn an outright ban into a lengthy lawsuit. Anyone remember how superior DAT was sunk as an audio standard, leaving CD-DA (Red-book) to rule? Instead, DAT became the medium for digital back-ups.

  45. Already done by Anonymous Coward · · Score: 0

    Lets face it, Mom and Pop shops have been on their deathbed for decades compared to what they were before chains showed up.