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Yelp Ordered To Identify User Accused of Defaming a Tax Preparer (bloomberg.com)

mi writes: California State Appeals Court ruled this week that Yelp can't shield the identify of an anonymous reviewer who posted allegedly defamatory statements about a tax preparer. "The three-judge appeals panel in Santa Ana agreed with Yelp that it could protect the First Amendment rights of its anonymous reviewer but it still had to turn over the information," reports Bloomberg. "The panel reasoned that the accountant had made a showing that the review was defamatory in that it went beyond expressing an opinion and allegedly included false statements."

142 comments

  1. So in other words... by erp_consultant · · Score: 2

    anonymous comments can no longer be considered truly anonymous. Got it.

    1. Re:So in other words... by Anonymous Coward · · Score: 0

      Really should have posted that as Anonymous Coward ... ... but then I guess it wouldn't really matter would it?

    2. Re:So in other words... by crashumbc · · Score: 1

      using a "throw-away" laptop bought with cash at a starbucks...

    3. Re: So in other words... by Anonymous Coward · · Score: 0

      It's more about the internet access point you're connected to. Changing mac address isn't hard.

    4. Re:So in other words... by Anonymous Coward · · Score: 5, Insightful

      If you reveal your identity to someone in order to post a comment, then you really shouldn't expect to be beyond the reach of the law. You need to be logged in to post a Yelp review, so *obviously* you're not *really* anonymous.

      But seriously, the line between free speech and defamation isn't really that hard to navigate. You can be pretty offensive without libeling anyone.

      "This advisor is a worthless waste of space. He is personally obnoxious, morally repugnant, mentally negligible and physically repulsive. Merely by breathing he pollutes the good clean air of his city; in a just world, he would have been aborted and his mother done penance for conceiving him." - This is completely fair comment, protected speech. Nobody can sue you for posting this.

      "This advisor told me I could still file a XD-426 two days late and it would still be accepted" - now that is an alleged statement of fact, not an opinion, and you damn' well better be able to back it up.

    5. Re:So in other words... by 93+Escort+Wagon · · Score: 1

      using a "throw-away" laptop bought with cash at a starbucks...

      But you've apparently forgotten about the ingestible trackers Starbucks adds to its lattes.

      --
      #DeleteChrome
    6. Re:So in other words... by Anonymous Coward · · Score: 1

      "This advisor told me I could still file a XD-426

      My advisor told me to file an ID-10T. I Googled it, and all I can find is a bunch of comments from people calling other people idiots for not finding the form.

      Please help! Where do I get an ID-10T form?

    7. Re:So in other words... by Anonymous Coward · · Score: 0

      "This advisor told me I could still file a XD-426 two days late and it would still be accepted" - now that is an alleged statement of fact, not an opinion...

      So what? What compelling force was laid upon you to believe it? Sorry, you have everything in reverse. If you believe a "false/defamatory/libelous" statement, then YOU are the problem! YOU have to back up your belief!

    8. Re:So in other words... by nomadic · · Score: 1

      That...makes no sense.

    9. Re:So in other words... by Anonymous Coward · · Score: 0

      you are joking... aren't you? i hope...

      https://www.engadget.com/2012/...

      this reality is closer than you think.

    10. Re:So in other words... by Anonymous Coward · · Score: 0

      That...makes no sense.

      Staggeringly so. It's so bizarre that it's not even a troll.

    11. Re:So in other words... by Anonymous Coward · · Score: 0

      i agree. sick of retards just believing in shit and we're all supposed to be responsible for their lack of diligence.

    12. Re:So in other words... by Aighearach · · Score: 5, Informative

      Anonymity is a goal, it is not something you can declare.

      Just like a secret is not a thing that you told people not to tell anybody; that's only an attempt at secrecy. If it is actually secret depends on if they actually tell anybody.

      So for example a legally-protected Trade Secret, you have to keep it secret. It only protects you if somebody violates the law (including civil law, such as a contract) in disclosing it. But if you forget to make somebody sign an NDA and they tell everybody, guess what? It stopped being a secret as soon as you told them!

      A lot of people believe, "If I can't see them, they can't see me" and so when they go online, they think they're anonymous; after all, they can't see any of the people with access to their activities!

      If you don't want your publisher to be exposed to lawsuits intending to unmask your identity, don't tell your publisher your identity! In this case, that would mean both lying about your name, and also using a VPN.

      Personally, if I say your business sucks online and you want to sue me over it, I wouldn't want to hide behind anonymity, I'd want to roast you in the media for it really hard. People don't like it when businesses do that, it is very bad PR!

    13. Re:So in other words... by Anonymous Coward · · Score: 0

      now that is an alleged statement of fact, not an opinion, and you damn' well better be able to back it up.

      Libel and slander in the US requires the accuser to prove that the statement is false and the person making the statement knew it was false. The defendant doesn't have to "back up" anything.

      What this case is about is harassment, chilling speech, and trying to waste the time and money of the person making the comments. There is virtually no chance of the commenter losing a court battle.

    14. Re:So in other words... by Anonymous Coward · · Score: 0

      That's fucking funny.

    15. Re: So in other words... by Anonymous Coward · · Score: 0

      The only reason people are actually having to go is that they troll and they don't know what they want to be and they are just a troll and they are not supposed to be their friend or something else but that's why it was there and it was not supposed to be a good way of thinking and being paid for the app is a bad idea and is not very good at all.

    16. Re:So in other words... by Wrath0fb0b · · Score: 2

      That is the standard only for libel of a "public figure" or on a matter of public importance like a political issue. The justification (whether legit or not, although I confess it makes sense to me) is that there is a heightened interest in discourse about public officials rather than you local dentist. There is also the notion that public official have voluntarily placed themselves in the discourse, whereas private individuals minding their own private business have not.

      For regular-ole-dentist-libel, you only need to prove that the statement is false and that the person was negligent. You do not need to prove that the alleged libeler knew the statement was false, nor do you need to prove "actual malice".

    17. Re:So in other words... by MrL0G1C · · Score: 1

      "anonymous comments can no longer be considered truly anonymous"

      This was always the case online.

      Do you wish to be able to tell nasty lies about people with impunity, possibly damaging their reputation and sales?

      --
      Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
    18. Re:So in other words... by MrL0G1C · · Score: 2

      Damn, I didn't realise laptops had gotten so cheap, so what costs more, the laptop or the coffee?

      --
      Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
    19. Re:So in other words... by zifn4b · · Score: 1

      anonymous comments can no longer be considered truly anonymous. Got it.

      You know what's remarkably interesting about this? Assuming that the person isn't using a proxy, at best, you could trace the IP address back to a particular residence but the thing is, there is no way to correlate that information with a specific person. Is it one of the people who live at said address? Not necessarily. It could have been someone who came over and jumped in the guest WIFI. Worse, what if the person who posted that was at Starbucks? It just isn't feasible.

      So AC rest easy. Just post your really bad trolling junk from the local coffee shop and you can continue to go about your business.

      --
      We'll make great pets
    20. Re: So in other words... by zifn4b · · Score: 1

      It's more about the internet access point you're connected to. Changing mac address isn't hard.

      0B:AD:DE:AD:BE:EF

      --
      We'll make great pets
    21. Re:So in other words... by MrL0G1C · · Score: 1

      Walmart.

      --
      Waterfox - a Firefox fork with legacy extension support, security updates and better privacy by default.
    22. Re:So in other words... by zifn4b · · Score: 1

      My advisor told me to file an ID-10T. I Googled it, and all I can find is a bunch of comments from people calling other people idiots for not finding the form.

      Please help! Where do I get an ID-10T form?

      I'm afraid you're experiencing a PEBKAC error. PEBKAC = Problem Exists Between Keyboard and Chair

      --
      We'll make great pets
    23. Re: So in other words... by Anonymous Coward · · Score: 0

      The best way to kill a joke is to immediately explain it.

    24. Re: So in other words... by Anonymous Coward · · Score: 0

      Don't use a VPN; use a public wifi. Ideally, boot up Tails and use TOR on a fully clean machine with a forged MAC at that public wifi while there's a crowd present and where you didn't buy anything - especially with a credit card.

    25. Re:So in other words... by Anonymous Coward · · Score: 0

      with the amount of mass data available, i bet you still get identified pretty quickly these days

    26. Re: So in other words... by pnutjam · · Score: 1

      MAC address never leaves the subnet. It's highly unlikely that Yelp will have access to MAC addresses.

    27. Re: So in other words... by pnutjam · · Score: 1

      Use a virtual machine running inside an encrypted container, recycle the key and your golden.

    28. Re: So in other words... by zifn4b · · Score: 1

      The best way to kill a joke is to immediately explain it.

      It was for the benefit of the younger slashdotters that probably don't get the reference and also don't know what garbage in/garbage out or GROK means.

      --
      We'll make great pets
    29. Re: So in other words... by Anonymous Coward · · Score: 0

      MAC addresses are visible by even the most unprivileged user. Blanket javascript can't get it for you but java, activex, browser plugins, etc can. Does Yelp have it? Likely not. Do somes sites grab that info? Likely.

    30. Re:So in other words... by UnknowingFool · · Score: 1

      Um. No. The 1st Amendment does not protect all speech. It never has. Libel has always been a noted exception to 1st Amendment protections.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    31. Re: So in other words... by sconeu · · Score: 1

      And my golden what?

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    32. Re:So in other words... by Falos · · Score: 1

      Courts aren't much concerned with degree of viewer belief or gullibility.

      Courts are very concerned with factual claims and objective assertions, in this case whether yes/no the "advisor" actually made that divisive and consequential statement.

      Courts aren't supposed to be concerned with personal opinions and namecalling, but our justice system is the best money can buy.

    33. Re: So in other words... by Anonymous Coward · · Score: 0

      My thoughts exactly, though I wouldn't have said nearly as well as you did.

    34. Re: So in other words... by Reverend+Green · · Score: 1

      Kangaroo Kourts sure do hate free speech.

    35. Re: So in other words... by Reverend+Green · · Score: 1

      Wish I could afford to buy some "justice"...

    36. Re: So in other words... by pnutjam · · Score: 1

      It's like Midas's touch, your golden. It's an Idiom

    37. Re: So in other words... by pnutjam · · Score: 1

      yeah, some scripts can query your mac address and your computer will happily tell them, assuming you allow random web scripts to run on your computer.

    38. Re: So in other words... by sconeu · · Score: 1

      Way to miss it, dude.... The correct spelling is you're golden. "Your" is a possessive.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    39. Re:So in other words... by Anonymous Coward · · Score: 0

      This should get interesting - what's the accountant really going to do if the facts are valid. And even if they deny saying something like the XD426 example, California has an Anti-SLAPP law and I'm sure the accountant would be suing as a corporation (which is covered by that law) so it will get thrown out. Then the client simply sues the accountant and goes after him for ethics violations to get this license/CPA.

      This seems like someone who foolishly didn't simply ignore or constructively refute the review and instead doubled-down on stupid.

    40. Re:So in other words... by Anonymous Coward · · Score: 0

      If you reveal your FAKE identity to someone in order to post a comment, then you really shouldn't expect to be beyond the reach of the law. You need to be logged in to post a Yelp review, so *obviously* YOU ARE *really* anonymous. Fixed that for you.

  2. Re: Donald Trump is going to prison for Treason by Tulsa_Time · · Score: 0

    So many Russian posts....

    --
    5 out of 6 people enjoy Russian Roulette & 6 out of 7 Dwarfs are not Happy
  3. Think about it. by Anonymous Coward · · Score: 3, Insightful

    Suppose you have someone who starts making up negative things about you and posting them on a website. This happens *all the time* IRL.

    A small business can lose massive amounts of money because an employee's ex-boyfriend leaves lies online about the business, for example. That's not protected speech under the First Amendment--it may even be a violation of a restraining order. This can lead to people losing their jobs, to businesses shutting down, to additional stress on victims of domestic violence, and to customers being helped by people who are less good at the job, for example.

    That's an extreme example but not a very unusual one.

    Reviewers who leave their opinions and factual statements about their experience with a business need to be protected under the First Amendment. But someone who just checks the anonymous box to make up lies deserves to be unmasked.

    1. Re:Think about it. by ClickOnThis · · Score: 2, Informative

      The First Amendment protects you and me from the government. It does not protect you and me from each other.

      If you say something about me I don't like, I can sue you. Of course, whether I win is another matter.

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:Think about it. by Anonymous Coward · · Score: 0

      You can't sue just because you don't like something. You need to have legal grounds to sue. "I don't like what you said" isn't legal grounds to sue. Defamation is.

    3. Re:Think about it. by Anonymous Coward · · Score: 3, Insightful

      Somewhat incorrect. The First Amendment is why lawsuits for defamation, libel, slander, etc. are difficult to win even if the statements made were false. Of course, that also means that you have a lot of latitude to respond in kind and give as good as you got.

    4. Re:Think about it. by LongNose · · Score: 0

      eh... isn't it the government who is after the reviewer? The accountant did not hire a private investigator to find out the reviewer's identity, spending their own money. The accountant simply asked the government to do that.

    5. Re:Think about it. by DivineKnight · · Score: 1

      Actually, suing is the legal equivalent of asking the courts a question.

    6. Re:Think about it. by mark-t · · Score: 1

      The first amendment protects a person's right to express what they wish, but it does not protect them from the consequences that might arise from having otherwise harmed others through such expression.

      The biggest reason that it so hard to win a lawsuit for defamation or slander is not because of the first amendment, or even because it might be hard to prove that it was anything more than an opinion, but to also prove that the person did not actually ever believe whatever they were saying to be true.

    7. Re:Think about it. by Anonymous Coward · · Score: 0

      Somewhat incorrect. The First Amendment is why lawsuits for defamation, libel, slander, etc. are difficult to win even if the statements made were false. Of course, that also means that you have a lot of latitude to respond in kind and give as good as you got.

      Incorrect. The First Amendment is not why such cases are difficult to win. Such cases are difficult to win because they're expensive and have little legal reward.

    8. Re:Think about it. by Opportunist · · Score: 1

      Anyone can sue anyone over anything. I can sue you for not liking your nose. That any sensible judge will throw it (and me) out without even reading it twice is another matter.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    9. Re:Think about it. by Opportunist · · Score: 1

      Actually, it does protect you from the consequences. Or rather, can limit them. Because saying something is quite easy, even in totalitarian regimes.

      Old Soviet joke: Is there freedom of speech in Russia? Yes, in principle, but there may not be much freedom after speech.

      In other words, the 1st does in fact protect you from certain consequences. Because countries can (and some do) create laws that make certain speech illegal and hence saying certain things that are protected by the 1st in the US do have consequences there.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    10. Re:Think about it. by Wrath0fb0b · · Score: 2

      The First Amendment protects you and me from the government. It does not protect you and me from each other. If you say something about me I don't like, I can sue you. Of course, whether I win is another matter.

      You should read the Supreme Court's opinion in Gertz v. Robert Welch, Inc.. In summary, it says that to comply with the 1A, States cannot impose strict liability on libel/defamation lawsuits.

      In fact, the very first sentence of the opinion is about the interaction between the 1A and defamation.

      This Court has struggled for nearly a decade to define the proper accommodation between the law of defamation and the freedoms of speech and press protected by the First Amendment. With this decision we return to that effort.

      TLDR of the opinion: States can have libel laws, but to comply with the 1A, they have to structured so the plaintiff proves at least negligence in addition to the falsehood. The Court decided in other places that there is an even higher standard for speech about a "public figure", but Gertz is the lower bar for suits by private individuals.

    11. Re:Think about it. by bws111 · · Score: 1

      What are you talking about? The government isn't 'after' or 'investigating' anybody. The accountant knows the review is on Yelp - all the court is doing is compelling Yelp to give the accountant the ID of the reviewer. Other than the judge making the order, 'the government' has zero involvement.

    12. Re:Think about it. by Anonymous Coward · · Score: 0

      The problem is that there are as many crazy, litigious business owners as there are crazy, lying customers. Without anonymity you can't post an honest review of a business owned by a sue-happy owner without risking losing your home defending yourself against a lawsuit. I have experienced this first-hand when I lost over $10,000 on a contractor that did such shoddy work that it all had to be redone. As soon as I posted facts and pictures detailing his work he started having lawyers contacting me about a lawsuit for "defamation." Rather than face a lawsuit I had to change my review to just state that my opinion was that his work was substandard.

    13. Re:Think about it. by N3wsByt3 · · Score: 1

      That would be a strange interpretation of having the right on free speech. In that case, china could say to someone criticizing the regime: "Well, you DO have free speech, but we put you in jail for it." (aka, that are the consequences)

      It doesn't make sense, does it? If there is no protection from the consequences of free speech, and one is shot dead - legally - after when one said something (against the regime, for instance), it would still be free speech, following your reasoning. The whole point of calling such dictatorships and consequences as being antithetic to free speech, is exactly because one is NOT protected from the consequences. Ergo; with truly free speech, one may truly say anything.

      The fact this is being limited, even in the West, is a sign that there is no true free speech, thus. The consequences, thus, are a direct result of dictatorial traits, not free-speech traits. The level on which this is applied (or rather, the severity of the consequences) is what is different, but only in degree/level, not on the principle of the matter. What we, therefor, see as having 'free speech', is, in reality, only a less severe form of dictatorship and censure. And it's because of THAT we're not protected from the consequences.

      --
      --- "To pee or not to pee, that is the question." ---
    14. Re:Think about it. by UnknowingFool · · Score: 1

      The 1st Amendment also does not protect anyone from libel or slander.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    15. Re:Think about it. by Anonymous Coward · · Score: 0

      That's not correct. Tort law is, er, law. So, being able to sue someone for something they say is, er, law. And the 1st amendment says "Congress shall make no law..." Scotus has held that also applies to the states. The ability to sue for libel or slander is an EXCEPTION carved out of the 1st amendment, I believe based on English common law.

      Note that any alleged fact, true or not, that you state on Yelp can be challenged as libel or slander, so if this ruling holds, you can kiss Yelp and any other source of reviews, anonymous or not, goodbye.

      Yes, you can sue me for making a true statement. I will win. Well, I will win if I want to pay $20K to a lawyer to defend me. Else, I will just pay up or retract. That's what happens 99.9% of the time.

    16. Re:Think about it. by Anonymous Coward · · Score: 0

      OK, I've thought about it. Now you think about this.

      Suppose you have a business with an unhappy customer. Customers can be unhappy due to their own fault or the business's fault (let's keep things simple for the sake of argument).

      Is it impossible, or even rare, to have a shady business decide, rather than improving their business operation, to just sue the customer? For receiving bad service and talking about it? No, this kind of thing actually happens quite a lot. Enough to be a problem; enough to make the BBB a valuable thing.

      Any discussion about how "businesses get a raw deal" needs to acknowledge that customers have their own perspective on the matter too.

    17. Re:Think about it. by sjames · · Score: 1

      It's almost never possible to prove they didn't believe what they said. However, you can also win if you can show a reckless disregard for the truth. In other words, they can't just repeat gossip that you kick puppies and prevail in court unkes they have some reason to believe it's true other than "because the town's biggest liar said so".

    18. Re: Think about it. by Reverend+Green · · Score: 1

      So in other words, the government is totally involved.

  4. pretty easy to prove by Anonymous Coward · · Score: 1

    According to TFA:

    The online review said the tax preparer had prepared a sloppy return for double the money he initially quoted.

    Seriously? "Sloppy" is already an opinion, so that's going to get removed from the claim. Now we're just left with he-said-vs-she-said for the quoted price. Good luck proving that the reviewer didn't believe the original quote. If he stands up on court and says "Yes, I asked about X, and he said 'about $Y', but then he charged me $2Y dollars." then the tax preparer immediately loses his case, and he's going to get counter-sued for a lot more than $2Y (think: court costs + tort claim).

    1. Re:pretty easy to prove by mark-t · · Score: 1

      This is why it's far better, especially when leaving a poor review online, to actually only state the facts as they happened which drew you to come to such a negative perception about them, leaving aside any personal feelings about them, and allowing the reader of the review to draw their own conclusions from the description of your negative encounter. Terms like "sloppy" or "terrible" can be left out entirely, as one describes exactly *why* one might make such a conclusion about the company without once actually using any such adjectives to describe them, nor even suggest to the reader that such a negative conclusion is the one they ought to have, beyond perhaps a one-off initial statement testifying that you were uinsatisfied.

      You are completely untouchable for such remarks... as all you have done is simply expressed an honest accounting of the facts, as you would have had every reason to have known that they actually happened, and a would-be accuser would not be able to bring you to court over the matter, no matter what kind of harm it may have caused them, without committing perjury in the process.

    2. Re:pretty easy to prove by drinkypoo · · Score: 2

      This is why it's far better, especially when leaving a poor review online, to actually only state the facts as they happened which drew you to come to such a negative perception about them, leaving aside any personal feelings about them,

      No, you are just wrong. You are entitled to your opinion, and if all you post is opinion with no alleged facts, then you are protected. This user's information is being subpoena'd because they made comments of a factual nature which the dentist is claiming to be false. They did not get in trouble for opinion words, they got in trouble for fact words, and your comment bears no resemblance to reality nor relevance to this case.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    3. Re:pretty easy to prove by mark-t · · Score: 1

      Of course you are entitled to your opinion, but even expression something that is just an opinion can get you into a lot of hot water if your expression comes across as being willfully spiteful simply because of your own personal dissatisfaction with the service, and if they have a good enough lawyer, that hot water can still easily be enough to drown in. Also, you had better have explicitly stated that everything was just in your own opinion, or else regardless of your intent, it can still be taken as defamatory. Even then, however, depending in the context, that may not be enough, because if you say that they did "sloppy" work, for example, and they can show that they had done absolutely everything that they were reasonably supposed to have done, based on the information they had at the time, even if you were not satisfied with the final result, then such a remark can easily be considered to still be a deliberately made false statement, unless you can also prove that you had no way to not realize they had done everything they were supposed to have (which requires proving a negative, which can often be extremely difficult), or if you can prove that they knew, or if you can offer a very substantial proof that they at least *should* have known it. Any after-the-fact expression that it was supposedly just "your opinion" in the context of having just appeared to make one or more deliberately false statements about them then comes across as simply another deliberately false statement being made to only very superficially appear to cover it up. Telling what can look like a deliberate lie to someone else and then only later saying that it was all just in your opinion *MIGHT* save your bacon, but it is quite far from foolproof... and remember, quite often all that something has to do to be considered sufficiently defamatory to merit legal consequences is *LOOK* like it was a deliberate false statement, even if it really was just an opinion.

      If you adhere simply to the facts as you would have had every reason to have known them, leaving absolutely all opinion out of it, and allow the reader to come only to their own opinion, you are always entirely covered.

    4. Re:pretty easy to prove by Anonymous Coward · · Score: 0

      Opinions are protected and unanimously forfeiting them is functionally the same as having them outlawed.

    5. Re:pretty easy to prove by UnknowingFool · · Score: 2
      This is what I think the review in question was:

      Too bad there is no zero star option! I made the mistake of using them and had an absolute nightmare. Bill was way more than their quote; return was so sloppy I had another firm redo it and my return more than doubled. If you dare to complain get ready to be screamed at, verbally harassed and threatened with legal action. I chalked it up as a very expensive lesson, hope this spares someone else the same.

      Now we're just left with he-said-vs-she-said for the quoted price. Good luck proving that the reviewer didn't believe the original quote.

      No one has to prove the "belief" of the reviewer. The accountant merely has to show that the reviewer was presented with a quote. It would be better for accountant if the reviewer signed the quote therefore acknowledging that the reviewer agreed with the quote.

      "Yes, I asked about X, and he said 'about $Y', but then he charged me $2Y dollars." then the tax preparer immediately loses his case,

      In what scenario of "he said, she said" would one party immediately lose a case after making a claim? The reviewer can claim his side of the story and the accountant can claim his side. Both have an opportunity to present evidence. For example if the accountant has email or texts from the reviewer saying that they wanted to file certain forms (which would cost more) then the accountant has a case that the reviewer agreed to increase the cost by having more work done.

      and he's going to get counter-sued for a lot more than $2Y (think: court costs + tort claim).

      In what scenario would that happen? A person can sue and get counter sued but there are more limits to a counter sue. The tort claim you imagine does not happen in most cases.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    6. Re:pretty easy to prove by UnknowingFool · · Score: 1

      Also, you had better have explicitly stated that everything was just in your own opinion, or else regardless of your intent, it can still be taken as defamatory.

      What you're failing to realize is that facts can be proven or dis-proven and the courts care about facts. And if your facts are dis-proven then that goes towards credibility. If you said: "I didn't like the accountant; he was sloppy." That's an opinion that every court would throw out in a case against you. In this case the reviewer makes the claim that the final bill was double the original quote. That can be proven or dis-proven. If it turns out that the original quote and the bill were not that much different, then the reviewer lied in his review.

      Even then, however, depending in the context, that may not be enough, because if you say that they did "sloppy" work, for example, and they can show that they had done absolutely everything that they were reasonably supposed to have done, based on the information they had at the time, even if you were not satisfied with the final result, then such a remark can easily be considered to still be a deliberately made false statement, unless you can also prove that you had no way to not realize they had done everything they were supposed to have (which requires proving a negative, which can often be extremely difficult), or if you can prove that they knew, or if you can offer a very substantial proof that they at least *should* have known it.

      No where does it say "sloppy" claim is what the accountant is making a case about. The accountant can make a case about the cost of the work as that relates to facts.

      Telling what can look like a deliberate lie to someone else and then only later saying that it was all just in your opinion *MIGHT* save your bacon, but it is quite far from foolproof... and remember, quite often all that something has to do to be considered sufficiently defamatory to merit legal consequences is *LOOK* like it was a deliberate false statement, even if it really was just an opinion.

      The poster isn't saying that opinions are always protected. What he's saying is that opinions are far more protected that facts. Stating facts that can be dis-proven can be the downfall of a case.

      If you adhere simply to the facts as you would have had every reason to have known them, leaving absolutely all opinion out of it, and allow the reader to come only to their own opinion, you are always entirely covered.

      That relies on the assumption that the reviewer was telling the truth about the facts. The problem is that if they were not and were dis-proven then the reviewer looks dishonest in the eyes of the court.

      In this case again, the reviewer said he was charged double. If the accountant proves that was a lie (by presenting a signed quote), then the reviewer can be held for stating lies.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    7. Re:pretty easy to prove by mark-t · · Score: 1

      The mere claim that something is an opinion does not mean that it will necessarily be seen as such... you have to tread *very* carefully here. People have lost lawsuits for defamation just for saying stuff that may have very well been just in their opinion, but only came across as a deliberate attempt at slander.

    8. Re:pretty easy to prove by mark-t · · Score: 1

      If what you do is simply state a factual accounting of a negative experience that you had, it is impossible to disprove the accounting because by definition, the account is factual.

      If I truthfully say that such-and-such a company refused to offer any sort of refund on an appliance that was well within its warranty period, but did not actually work as it should have*, for example, I can do that without worrying in the slightest about any possible negative repercussions on account of so-called defamatory remarks because the only way that they can allege that the statements were false is to either assert that never offered any customer satisfaction warranty in the first place (which is easy to show), or that they actually *did* offer a refund when asked about it (which is also easy to prove because there would be a financial record of the transaction).

      *This happened to me, actually. My wife and I bought a convection oven a few years ago... and we only discovered about 4 months after buying it that despite the oven clearly having separate "bake" and "convection bake" modes, there was no way to actually turn the convection fan off during the regular bake cycle... all that so-called regular baking meant is that the fan would not be on all of the time. When baking delicate goods, however, the rapid movement of air inside of the oven during preparation can completely destroy the ability for them to be prepared as intended. We went to the place where we bought it, and they said that they would replace it with a different oven if we could get an RMA from the manufacturer, which we attempted to do, but hit up against a brick wall when they basically blamed our dissatisfaction on a failure on our own part to understand how their baking system worked, which one would have only been able to reasonably discover by reading the user's manual for the oven in quite exhaustive detail. Truthfully, we would have been entirely happy to have found a different oven by the same manufacturer... but that wasn't meant to be. Not a fun way to basically flush almost my entire hiring bonus I got at my then new job down the toilet.

    9. Re:pretty easy to prove by UnknowingFool · · Score: 1

      If what you do is simply state a factual accounting of a negative experience that you had, it is impossible to disprove the accounting because by definition, the account is factual.

      That is bullshit and you know it. The reviewer made a claim; the bill was double the original estimate. You can't say a "negative experience" somehow negates factually what the bill was. A court does not deal with feelings when it comes to facts.

      f I truthfully say that such-and-such a company refused to offer any sort of refund on an appliance that was well within its warranty period, but did not actually work as it should have*, for example, I can do that without worrying in the slightest about any possible negative repercussions on account of so-called defamatory remarks because the only way that they can allege that the statements were false is to either assert that never offered any customer satisfaction warranty in the first place (which is easy to show), or that they actually *did* offer a refund when asked about it (which is also easy to prove because there would be a financial record of the transaction).

      All of that is irrelevant to the discussion and case at hand and again, just bullshit.

      *This happened to me, actually. My wife and I bought a convection oven a few years ago...

      Again, irrelevant to the case at hand. A reviewer made statements which the accountant claims is defamatory: that is the crux of the suit. The statements contain a number of facts which can be proven or dis-proven. Nowhere in case law can I find one example of where dissatisfaction with a product allows a person to make defamatory or untrue claims about the provider of the product or service. There's a difference between: "I wasn't happy" and "He double charged me".

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    10. Re:pretty easy to prove by mark-t · · Score: 1

      Of course if you say something like "I wasn't happy", you're fine... that's clearly an expression of your own personal feelings, which are entirely protected... not because it is simply your own opinion, but because it is true (or presumed to be true, as you are the most knowledgeable person about your own feelings).

      In fact, the only way that opinions are actually protected in any way from being defamatory is under the category of being a "fair comment", which itself may be an opinion, but one which is itself formed entirely based on accurate facts, and do not allege dishonorable motives or intentions against the person about whom the statements were made. If the outward appearance exists that the comment was made out of malice (in particular to the judge), regardless of how much you might try and disguise it as just your own opinion, then trying to use that defence will not pass, unless the other party has a real shitty lawyer.

    11. Re:pretty easy to prove by mark-t · · Score: 1

      Oh.... and if you have a record of both financial transactions, you can also say "he double charged me" without any worries either.

    12. Re:pretty easy to prove by UnknowingFool · · Score: 1

      Of course if you say something like "I wasn't happy", you're fine... that's clearly an expression of your own personal feelings, which are entirely protected... not because it is simply your own opinion, but because it is true (or presumed to be true, as you are the most knowledgeable person about your own feelings).

      And that is not what happened in this case. The reviewer stated facts that could be challenged.

      lIn fact, the only way that opinions are actually protected in any way from being defamatory is under the category of being a "fair comment", which itself may be an opinion, but one which is itself formed entirely based on accurate facts, and do not allege dishonorable motives or intentions against the person about whom the statements were made. If the outward appearance exists that the comment was made out of malice (in particular to the judge), regardless of how much you might try and disguise it as just your own opinion, then trying to use that defence will not pass, unless the other party has a real shitty lawyer.

      A) You have already presumed that the facts were indeed accurate. The accountant gets to challenge such facts. B) Motives and intentions are not an element in determining the truthfulness of facts or defamation (which the lawsuit is about). Motives and intentions are separate and not necessary to this defamation lawsuit. The accountant has to show 5 elements to win:

      1. Someone made a statement
      2. that statement was published
      3. the statement caused you injury
      4. the statement was false
      5. the statement did not fall into a privileged category

      Nowhere does intent or motive a factor for defamation of ordinary people. For public officials and figures, there is the actual malice standard set by the Supreme Court in New York Times Co. v. Sullivan. However this accountant is not a public figure so does not apply here.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    13. Re:pretty easy to prove by UnknowingFool · · Score: 1

      Oh.... and if you have a record of both financial transactions, you can also say "he double charged me" without any worries either.

      Er what? In this case the claim is that the accountant's final bill was for double what the original estimate was. The claim is not that accountant erroneously charged the client twice for the same bill.

      According to some sites this is the review in question:

      Too bad there is no zero star option! I made the mistake of using them and had an absolute nightmare. Bill was way more than their quote; return was so sloppy I had another firm redo it and my return more than doubled. If you dare to complain get ready to be screamed at, verbally harassed and threatened with legal action. I chalked it up as a very expensive lesson, hope this spares someone else the same.

      Reading this story, it appears this is a common thing that happens with quotes and estimates. The tax accountant gave an estimate of $200 based on the understanding that the tax preparation was a simple return. The actual return out more complicated so the bill went up to $400 and thus began the dispute. Whenever I used a tax accountant, it was understood that the more complicated my tax situation was, the more complicated return and thus the higher the bill. Bear in mind, I used a tax accountant when I knew that the tax would be complicated that year (bought/sold a house, moved cities and jobs, went from salary work to contract work, etc).

      According to the reviewer, not only was there the bill dispute (which appears was paid), the work was "sloppy" and another firm was used to double the amount of his/her tax refund. The reviewer thus implies the accountant was also incompetent. The reviewer also implies that the accountant was unprofessional and screamed/harassed the client.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    14. Re:pretty easy to prove by mark-t · · Score: 1

      You might want to review the laws governing defamation in the USA. Intent, insomuch as it can be inferred based on real-world evidence, such as what was said, how it was said, etc, very much pays a role. your safest course of action is to describe, accurately and irrefutably, exactly what happened to create the negative impression, withut presenting any sentiment such as incompetent, unprofessional, dishonest, etc. if you want to say they are dishonest, for example, you describe what they did, exactly, to create that impression, and leave all expression of your on sentiment out of it, to avoid any outward appearance of malice, which is what will get you into trouble even if your accounting of facts is entirely truthful. If you think they were rude, you recount what exchange occurred to create that impression. Without any outward negative terms used to describe them, directly, they have no basis for a malicious motive, and cannot possibly show how a truthful account was not at least accurate from what you knew at the time that you said those things.

      All of this does presume ,however, that you are actually telling an unbiased account (albeit still one limited to whatever you had experienced) of what happened, which should be quite simple to do if you are willing to adhere simply to the unemotional telling of the actual real wold events,as they actually occurred or a you actually experienced them personally

    15. Re:pretty easy to prove by mark-t · · Score: 1
      Yes... I can see how that remark would have been defamatory.

      It was fine for him to say that the bill was way more than their quote, because he can probably evidentially substantiate that (or if he cannot, but it is true, for example via a verbal quote only, the company will not be able to disprove it) but where he crossed the line into defamatory was when he called their work "sloppy" without substantiating it with actual facts (how well another company might do the same job is irrelevant... and his choice to seek an alternative was his own, having no bearing on how well the company did) At most he could only have said that the return they prepared was not as favourable as the another company's. Instead of saying that one should prepare to get screamed at if they complain about being overcharged, he should have said that when he complained to them about the bill being higher than the quote, they said X, Y, and Z (whatever words were exchanged), and also (whatever else they really did which would lead one to reasonably conclude that they harrassed him and threatened legal action). Doing so would be an unbiased account of the events, as they occurred, even though his opinions remain quite biased.

      As I said above, the only way that opinions are actually protected from defamation is when they clearly fall under the category of "fair comment", and his above review does not, because it is missing far too many details about what the company *ACTUALLY* did to merit such an evaluation. Unbiased truth that is historically accurate is always the single best defense you can possibly have against any defamation case.

    16. Re:pretty easy to prove by UnknowingFool · · Score: 1

      You might want to review the laws governing defamation in the USA. Intent, insomuch as it can be inferred based on real-world evidence, such as what was said, how it was said, etc, very much pays a role.

      Please present case law where motives and intent being a part of an ordinary defamation suit. Again, actual malice is only required for public officials not for ordinary people. Intent does not have a role

      if you want to say they are dishonest, for example, you describe what they did, exactly, to create that impression, and leave all expression of your on sentiment out of it, to avoid any outward appearance of malice, which is what will get you into trouble even if your accounting of facts is entirely truthful. If you think they were rude, you recount what exchange occurred to create that impression. Without any outward negative terms used to describe them, directly, they have no basis for a malicious motive, and cannot possibly show how a truthful account was not at least accurate from what you knew at the time that you said those things.

      This again relies on your false presumption that malice is a legal standard to be met in defamation. As I've stated before, it is not. This law firm explains the role of actual malice in defamation. They make the clear distinction if the plaintiff is a public official or not and how the malice standard hinges on it..

      All of this does presume ,however, that you are actually telling an unbiased account (albeit still one limited to whatever you had experienced) of what happened, which should be quite simple to do if you are willing to adhere simply to the unemotional telling of the actual real wold events,as they actually occurred or a you actually experienced them personally

      And the same applies to you. You don't know any more of the case than I do; however, I think I've presented more actual case law to support my line of reasoning than you.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    17. Re:pretty easy to prove by UnknowingFool · · Score: 1

      And I've said facts can be the downfall of defendant. From a distance this case mirrors many that I've seen. Now I'm speculating to what I think happened based on what I've seen: Client and professional agree for work to be done. There might have been a misunderstanding about what the original quote included or did not include. Most of the time the client asks the professional to do more work than the original quote and is surprised when the bill is higher because of the request(s). The client and professional have a dispute about the bill. The professional has to repeatedly ask for the bill to be paid and threatens legal action. Client pays the bill but then posts a negative review of the professional. In some cases (especially under the guise of anonymity) the client lies about the circumstances to make the professional look bad.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    18. Re:pretty easy to prove by mark-t · · Score: 1

      Please note, I said historically accurate facts. What was said, what was done, etc, not "how" things were said or done.

  5. Intent of amendment by datavirtue · · Score: 2

    What do they want? Free speech or anonymity? Free speech can exist in either case but shit falls out when people know who you are after saying something in public. Perhaps we are talking about amendment 1.5...the one that guarantees us anonymity?

    --
    I object to power without constructive purpose. --Spock
    1. Re:Intent of amendment by ClickOnThis · · Score: 2, Insightful

      The First Amendment protects your right to express an opinion. But IMHO, it does not protect your ability to express that opinion anonymously.

      IANAL, and YMMV. Perhaps the courts find legal reasons to conceal some parts of a person's identity in certain situations (e.g., to keep them from harm) but a person accused, slandered, or libeled must be provided the ability to confront the witness against them.

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:Intent of amendment by bws111 · · Score: 1

      The intent of the amendment is to restrict the power of the government. That is why it says 'Congress shall make no law...' and not 'You can say whatever you want and nobody can do anything about it'.

      The amendment does not shield you from any negative repercussions of your speech, except for repercussions imposed by the government.

    3. Re:Intent of amendment by Anonymous Coward · · Score: 3, Informative

      Freedom of speech is not the freedom to defame. We have a system for handling defamation, and it seems to be working here.

    4. Re:Intent of amendment by Anonymous Coward · · Score: 0

      that's not what the 1st amendment said. that's what some senile white judge said years ago. precedent is a cancer that's killing our society.

    5. Re:Intent of amendment by Aighearach · · Score: 1

      Pretty good try, but you conflated accusing somebody of libel with confronting a witness against you.

      In the right to confront a witness, that is dealing with the rights of the person accused of libel to confront the person accusing them! It is about legal rights in court, it is not a right to confront people generally who purportedly said things about you.

    6. Re:Intent of amendment by Anonymous Coward · · Score: 0

      tell that, to the media.

  6. Brrr by AndyKron · · Score: 0

    It's chilly in here.

    1. Re:Brrr by Anonymous Coward · · Score: 1

      Defamation is not a protected right, and never was.

  7. SCOTUS disagrees with your opinion by Anonymous Coward · · Score: 2, Insightful

    "Anonymity is a shield from the tyranny of the majority. . . . It thus exemplifies the purpose behind the Bill of Rights and of the First Amendment in particular: to protect unpopular individuals from retaliation . . . at the hand of an intolerant society."

    1. Re:SCOTUS disagrees with your opinion by ClickOnThis · · Score: 1

      "Anonymity is a shield from the tyranny of the majority. . . . It thus exemplifies the purpose behind the Bill of Rights and of the First Amendment in particular: to protect unpopular individuals from retaliation . . . at the hand of an intolerant society."

      Bold, noble words, and I agree with them.

      Nevertheless, the shield of anonymity can and should be penetrable under some situations. Just sayin'

      --
      If it weren't for deadlines, nothing would be late.
    2. Re:SCOTUS disagrees with your opinion by Anonymous Coward · · Score: 0

      Except this has nothing to do with intolerance.

      By your logic, I have to right to say "all white people should die" with impunity because white people should be 'tolerant' of my beliefs and I'm not making any specific calls for violence.

    3. Re:SCOTUS disagrees with your opinion by Opportunist · · Score: 1

      Depends on how you word it. "All white people should die" is probably still within the "opinion" range. "I'll personally pay anyone money if he shoots those damn crackers" is certainly not.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    4. Re:SCOTUS disagrees with your opinion by Anonymous Coward · · Score: 0

      That ain't what you were just saying.

      What you said was: "the first amendment does not protect your right to express [your] opinion anonymously." And what SCOTUS literally said is that protecting the ability to express opinions anonymously is the purpose of the First Amendment.

  8. Freedom OF Speech, no Freedom FROM Speech. by Anonymous Coward · · Score: 0

    Freedom OF Speech, no Freedom FROM Speech.

    I think they should hand it over. I would not be surprised if this was an employee using tactics to sell packages to the Tax Preparer... wouldn't that be a twist.

    1. Re:Freedom OF Speech, no Freedom FROM Speech. by Aighearach · · Score: 1

      I would not be surprised if this was an employee using tactics to sell packages to the Tax Preparer... wouldn't that be a twist.

      LOL surely that day will come!

  9. Select a false statement by Anonymous Coward · · Score: 0

    So, says Yelp's lawyers:

    Select an allegedly false statement, and swear under oath that this particular statement is false.

    If that statement is found true, you will be found guilty of perjury and contempt of court and imprisoned for not less than six months. Furthermore the person whose identity you compelled revealed shall be entitled to sue for damages. So will Yelp.

    Until then, it is up to you to prove the statements false, not just claim they are to expose someone.

    Thank you.

    AC (IANAL)

  10. Free Speech does Not Equal Anonymity by X!0mbarg · · Score: 3, Insightful

    Just because you are allowed to say it, does not mean you can hide behind anonymity to protect your sorry self from the backlash of what you said.

    Sure, you have the right to you opinion. Just claim it as yours, and yours, and face the response. If you have somehow broken the law in the expression, then accept it!

    Don't be a coward.

    1. Re:Free Speech does Not Equal Anonymity by Anonymous Coward · · Score: 0

      No thanks.

      If I'm going to rat on a company abusing people, I'm sure as hell not going to attach my name to it so they can drag me into a lawsuit.

      All this precedent will accomplish is:

      (1) people will start using TOR to post negative reviews on Yelp, and/or
      (2) people will start posting negative reviews of US companies on forums whose servers aren't under US jurisdiction.

    2. Re: Free Speech does Not Equal Anonymity by Anonymous Coward · · Score: 0

      X!0mbarg is a name?

      What a stupid opinion you have posted.
      Also there is a right to speak anonymously. Ever heard of Crime Stoppers? You can report anonymously.
      Ever heard of OSHA? You can report anonymously.

    3. Re:Free Speech does Not Equal Anonymity by Anonymous Coward · · Score: 1

      Don't be a coward.

      But... I am A. Coward, you insensitive clod!

    4. Re:Free Speech does Not Equal Anonymity by Anonymous Coward · · Score: 0

      its hard to reconcile this, say with the right to anonymous voting; by your logic, you shouldn't whine about being fired, for voting for the Drumpf.

      what, theres a difference?

    5. Re:Free Speech does Not Equal Anonymity by Opportunist · · Score: 2

      Anonymity serves a very important purpose. Without it, a vocal majority can easily pretend that "everyone" agrees with their position and an opposing position does not exist. You can have that in totalitarian regimes all the time. If all you hear all the time is how great The Party is (with everyone saying as much as "but..." disappearing), you can easily get the impression that "everyone" but you thinks that this is the case. This is what props up those regimes.

      Anonymity allows you to actually speak out against this and tell the world that there are people who do not agree with this position. And this in turn allows people to understand that they are not alone in their dissent.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    6. Re:Free Speech does Not Equal Anonymity by UnknowingFool · · Score: 1

      The court ruled that accountant had made enough of case that the review was defamatory and not merely expressing opinion.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  11. Always use a VPN by Anonymous Coward · · Score: 0

    But a good one. Paid, commercial grade, no logs. We live in neo-Athens. It is a litigious society and losers who cannot stand up to criticism sue for defamation all the time. If you want to protect your free speech, you need a VPN.

  12. Re:Donald Trump is going to prison for Treason by Anonymous Coward · · Score: 0

    Hello. The article is about "Yelp Ordered To Identify User Accused of Defaming a Tax Preparer". The article is not about Trump. Nor is it about Trump Jr. And it's not about Wikileaks or Russia. Again, it is about "Yelp Ordered To Identify User Accused of Defaming a Tax Preparer"

  13. Burner Emails by DatbeDank · · Score: 1

    What are the courts going to do if they find a name called Seimore Butz pointing to an obvious burner email registered to some no-name email provider?

    Do they really think the person who did this did so using their real name and personal email?

    Trolling 101, use burner emails!

    1. Re:Burner Emails by Anonymous Coward · · Score: 0

      IP address?

    2. Re:Burner Emails by Opportunist · · Score: 1

      A VPN provider somewhere in Generistan.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    3. Re:Burner Emails by Anonymous Coward · · Score: 0

      Tor.Tor.Tor.Tor

  14. Anonymity does not equal cowardice by Anonymous Coward · · Score: 0

    Anonymity has an important role, especially in totalitarian regimes.

    Man is least himself when he talks in his own person. Give him a mask, and he will tell you the truth.

  15. Re: Donald Trump is going to prison for Treason by Anonymous Coward · · Score: 0

    But leaking is patriotic as it shows us why the rest of the world is so pissed at us.

  16. WTH is Tax Preparer by Martin+S. · · Score: 1

    Somebody that fills their basement with Taxis?

  17. Anonymity vs Free speech by 140Mandak262Jamuna · · Score: 1
    It is stupid to say "constitution guarantees only the free speech, there is no right to anonymity". There are many instances it is very difficult or dangerous to espouse unpopular opinions without anonymity.

    At the same time, people's right to confront and cross examine their accusers, to defend themselves from unfair allegations and actions based on ulterior motives with anonymous accusers.

    How to resolve the conflict?

    Do it case by case. Do not talk in generalities. Go to the court, and show that "this anonymous accusation by this person is defamatory". If the court agrees with it the accuser should lose anonymity. If the court thinks it is a powerful entity trying to squelch speech using money and power, the court can dismiss the request.

    Three judges have looked at the specifics of the case and agreed the accuser should lose anonymity. As long as this order applies to just this accusation, we should be ok with this.

    What would happen if the investigation shows Yelp fosters an environment where wild accusations are rewarded, wilder the better, damn the truthfulness? Should Yelp too be held responsible for amplifying defamatory speech? Or does it deserve protections? Who ensures that Yelp does not promote defamatory speech at the cost of veracity for its own commercial interests?

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  18. Hopefully by MitchDev · · Score: 1

    Once Identified, the victim can turn around and show proof of his comments and smack down this asshole...

    1. Re:Hopefully by Bruinwar · · Score: 3, Informative

      After some digging to find the actual review, it seemed fairly tame to me. The reviewer should have a copy of the tax-return that was "sloppy" & a copy of the one they had completed by another firm, maybe it will prove the review to be accurate.

      The review:

      Too bad there is no zero star option! I made the mistake of using them and had an absolute nightmare. Bill was way more than their quote; return was so sloppy I had another firm redo it and my return more than doubled. If you dare to complain get ready to be screamed at, verbally harassed and threatened with legal action. I chalked it up as a very expensive lesson, hope this spares someone else the same.

      --
      SLOWER TRAFFIC KEEP RIGHT
    2. Re:Hopefully by Baron_Yam · · Score: 1

      >Once Identified, the victim can turn around and show proof of his comments and smack down this asshole...

      If he has backing documentation (which, based on his complaint, he should), then yes. I would expect you could nail the guy for malicious prosecution. If he can't prove it (or worse, turns out to be a competitor), then it's time to pay up for committing libel.

    3. Re:Hopefully by MitchDev · · Score: 1

      They're suing over THAT?

      Good god, imagine what they'd do if someone told a "You mama so..."-joke aimed at them...

    4. Re:Hopefully by Megol · · Score: 1

      So you know that it isn't the anonymous person that is the asshole and should be smacked down?

      People post false reviews all the time and that influences public perception of the reviewed company/product (negative or positive).

    5. Re:Hopefully by TheCastro1689 · · Score: 1

      Right there in the review is the proof: "If you dare to complain get ready to be screamed at, verbally harassed and threatened with legal action." HAHAHA

    6. Re:Hopefully by MitchDev · · Score: 1

      Sorry, I'll take the line of faith on the reviewer until proven otherwise, especially since another user found what may be the review in question and it's incredibly mild by miles

    7. Re:Hopefully by UnknowingFool · · Score: 1

      After some digging to find the actual review, it seemed fairly tame to me

      I guess it's tame by Internet standards and your standards but would you use an accountant that the reviewer described. The problem for the reviewer is that it doesn't just have an opinion but also also verifiable facts.

      Bill was way more than their quote; return was so sloppy I had another firm redo it and my return more than doubled.

      So here the reviewer doesn't say outright that the accountant was incompetent but he/she makes claims that can be verified.

      1)What was the bill and what was the estimate? I've heard this complaint before with services in particular. A client doesn't like the service that he or she got which is understandable, but more importantly they also have a dispute on the cost. Sometimes it's a misunderstanding and sometimes it's the client who did not understand the estimate and terms of service. For example wedding photographers generally list every service and fee and the total bill can run into the thousands. Some people are outraged that after they spent thousands of dollars to find out they are being charged $150 for an assembled hard cover album when it was already in the estimate. So then people make up lies to get back at the photographer.

      2) Did the reviewer actually use another accountant to re-do the work? Again I've heard this complaint before, and it sometimes it turns out not to be true. The reviewer unhappy with the cost could have made up a complete lie that the work had to be re-done to damage a reputation.

      If you dare to complain get ready to be screamed at, verbally harassed and threatened with legal action.

      Here is another claim that can be verified too. This might be the crux of the complaint. No one really wants to work with someone who screams at them and harasses them. In the many claims of "harassment" I've seen it's the defendant repeatedly trying to collect their money. Many times it also is the source of the "legal action". The person wants to be paid and will threaten legal action if not paid which is within their rights.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    8. Re:Hopefully by amicusNYCL · · Score: 1

      That last "claim" isn't a claim. They're saying that if you do X, prepare for Y. They aren't saying that if you do X then Y is going to happen. That doesn't sound actionable. The other claim that you left out though is that the return more than doubled, that is also a factual statement which can be verified.

      If the bill was "way more" than the quote, depending on how the judge wants to see that, if another firm redid the return, and if the return more than doubled, then the accountant should lose the case.

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
    9. Re:Hopefully by UnknowingFool · · Score: 1

      The claim by the accountant could be that such interactions were lies: For example the accountant never talked to the client the times and places the client describes so there's no possible way that he/she screamed at the client. As for verbally harassment and legal action, that also could be lies too. That depends on what the accountant is pursuing .

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    10. Re:Hopefully by Bruinwar · · Score: 1

      After some digging to find the actual review, it seemed fairly tame to me

      I guess it's tame by Internet standards and your standards but would you use an accountant that the reviewer described.

      /p>

      Would I use the professional services of some who got a bad review? Depends on all the reviews. There are always bad reviews on everything. If I avoided everything with a bad review I couldn't buy a motherboard. Or a laptop. I would read more than one review before deciding. Actually that particular review looks a little emotional & shrill. I may not give it much weight if there were a lot of positive reviews.

      Seriously, if that review is slanderous then many (most?) negative reviews are.

      --
      SLOWER TRAFFIC KEEP RIGHT
    11. Re:Hopefully by Anonymous Coward · · Score: 0

      Apparently they do end up verbally harassing and legally threatening so many people they can remember whom it was an so need the reviewer uncovered?

    12. Re:Hopefully by UnknowingFool · · Score: 1

      I may not give it much weight if there were a lot of positive reviews.

      But the question is not whether someone merely got a bad review; the problem is whether the review was defamatory; whether or not the review as true. For example this story of a bad hotel review. The reviewer claims that the basic gist of their complaint was that "Emma lied" to them by billing them at a rate they should not have paid. The hotel responded to the reviewer's claim by pointing out that the hotel realized by the next morning the price was wrong and changed their bill before they checked out so they were never actually charged the price they claim. The hotel feels that their employee Emma merely made a simple mistake in applying rates but that publicly shaming her and calling her a liar was uncivilized.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    13. Re:Hopefully by amicusNYCL · · Score: 1

      I don't even think that's actionable though, I don't think the person is necessarily making a claim that they were screamed at and threatened with a lawsuit. They're just saying that other people should prepare for it.

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
    14. Re:Hopefully by UnknowingFool · · Score: 1

      I'm entirely speculating on what happened but in the many cases of these disputes like this I've seen: Client and professional agree on a quote for work. Client makes requests that increase the amount of work and is surprised the bill is higher in the end. Client and professional have a dispute about the bill which gets heated and the professional threatens legal action to get paid. Client pays the bill. The now unhappy client (under the assumed guise of anonymity) posts an negative review but changes key facts to make the professional look bad.

      While not a mirror of this situation, this happens all the time in reviews. This story from an Irish hotel Doolin is one example. The review says that "the hotel staff and hotel is Deceitful" and that "Emma at the desk lied to me" among the other complaints about the price. The hotel's response was to point out that they believe their employee Emma made a mistake in billing which was corrected the next morning and the reviewer was never charged the amount they claim. They also take issue with the reviewer trying to publicly shame their employee.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  19. Re:Donald Trump is going to prison for Treason by stealth_finger · · Score: 1

    Hello. The article is about "Yelp Ordered To Identify User Accused of Defaming a Tax Preparer". The article is not about Trump. Nor is it about Trump Jr. And it's not about Wikileaks or Russia. Again, it is about "Yelp Ordered To Identify User Accused of Defaming a Tax Preparer"

    Since when did what the article is about have any bearing on the discussion?

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  20. Re:Donald Trump is going to prison for Treason by Big+Hairy+Ian · · Score: 1

    Do people actually still use Yelp?

    --

    Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  21. Revealing anonymous Yelp defaming review .. by najajomo · · Score: 1

    If Yelp can be forced to reveal the review, then it ain't really anonymous ..

    'Real parties in interest, Gregory M. Montagna and Montagna & Associates, INC.'

  22. Lawsuit against Yelp ... by Anonymous Coward · · Score: 0

    for anonymous posting NOT being anonymous. Isn't that false advertising, fraud, conspiracy to defraud poster, collecting information that de-anonymizes posts.......

  23. Re:Donald Trump is going to prison for Treason by Anonymous Coward · · Score: 0

    We're on Slashdot! So please; no rhetorical questions!

  24. Fuck Donald Trump by Anonymous Coward · · Score: 0

    Perhaps we are talking about amendment 1.5...the one that guarantees white people anonymity?

    FTFY. (We see how Repugs have issues with black people exercising their First Amendment rights.)