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Original Pixel Phone Users Are Suing Google Over Microphone Defects (fastcompany.com)
Google is facing a lawsuit over the original Pixel. From a report: In a class action complaint filed this week, plaintiffs allege that the microphones in their Pixel and Pixel XL phones were defective from the start, and that Google knowingly sold defective phones amid widespread complaints immediately after launch. The lawsuit also claims that some warranty replacement phones continued to have problems, though neither of the named plaintiffs in the lawsuit had their phones repaired within Google's standard warranty period. Google acknowledged the Pixel phones' microphone issues in March 2017. An employee on Google's support forums attributed the problems to "a hairline crack in the solder connection on the audio codec," and said the problem can come and go depending on the temperature of the phone or the way it's being held.
Most often caused by shitty cold solder joints being flexed. Learn to use the right fucking reflow temps and use enough solder paste.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
the plaintiffs will just get an extra 5gb of storage.
...
"You're holding it wrong"
Not just for iPhones anymore.
I had 3 of the first gen pixels. All RMAs and returned and replaced before finally getting one that, so far, works fine and has been for a few months. All with random reboot & lockups, microphone & bluetooth issues.
Still, I really do like this phone.
tinfoilmedia
A codec is an (en)coder/decoder; this can be done in hardware or software. There are plenty of 'codec chips' out there.
https://en.wikipedia.org/wiki/... a codec is a .. COder DECoder.. it can be software.. but it's also hardware.. such as electric pixies into caveman vibrations. below is an example of some of said hardware codecs. Do some research before talking about things you don't know anything about, mmmkay?
https://www.maximintegrated.co...
A codec is a device or computer program for encoding or decoding a digital data stream or signal.
https://en.wikipedia.org/wiki/...
for example:
http://www.ti.com/product/PCM3...
...Those of us with Nexus 6P phones have been enjoying bad microphones for several years.
Someone better add Google to the list (ok, a one-item list) of story key words their bot floods with 'you're holding it wrong derp derp' posts.
Have you tried RMAing your defective phone? It's difficult for them to fix something that's broken in hardware with just software. Just look at Intel.
another class-action money grab by law firms setup to do this kind of thing repeatedly.
I think it is also from Google trying to copy Apples keep it secrete until release day.
While it is good way to get some early marketing buzz and more entertaining keynotes also to try to prevent an Osborne 2 problem where the hope of a future item will kill the sales of the existing one. In terms of user testing it really sucks. Because normal people under normal conditions will not be able to test out these products. An Apple or Google employee isn't a good sample of normal use, especially in thick cases to prevent the public for getting a good look at it. And under the general fear of getting fired if someone got a good look at the product. Means that people will be holding the device differently, they will not be bringing it to places where it may be used differently or take some hits and dips. Beyond the clinical scientific tests, which are measurable and can be reproduced.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
Two plaintiffs and a known issue reported widely on the Internet is enough. Two plaintiffs, but the class would have more members than that.
Both tried to contact Google under warranty:
Dr. Weeks contacted Google on March 2, 2017 to report her microphone failure and
seek assistance. A Google representative tried to troubleshoot the problems, but was unable to fix her
phone. The Google representative acknowledged the phone was defective and admitted to Dr. Weeks
that Google was aware of the problems.
17. Dr. Weeks asked Google for her money back or for a new, non-defective replacement.
Google refused.
18. As a result of the microphone defect and Google’s failure to provide warranty service,
Dr. Weeks no longer uses her Pixel and instead uses a replacement phone.
Mr. Anbar contacted Google on January 23, 2018. Google refused to refund Mr.
Anbar’s money or replace his phone with a non-defective model, and instead referred him to
uBreakiFix—Google’s designated third-party repair provider—for paid repairs. After learning the
repairs would cost as much as a brand new device, Mr. Anbar bought a replacement phone.
Or just Read the filing yourself.
It's Girard-Gibbs. The same firm involved in last week's article about the LG Bootloop arbitration case.
If they knew about the issue back in March 2017 why is it a problem with the Pixel 2 and XL in February 2018. The headphone dongle supplied with the Pixel 2 is not fit for the purpose sold. The pixel 2 was also defective from the release. It seems that the Google brand of phones has difficulty being a phone. Their forums a filled with people having issues and the only solution that is offered is that you buy yourself another phone so you can send your current phone in for a replacement which may or most likely not fix the problem.
Now there are people here who are going to argue that the Pixel problems are not the same as the Pixel 2 problems but the Nexus line didn't have issues with the microphone or headphones and you would think that the fix would come from a tested solution than an untested one. Both Pixel and Pixel 2 were released before they were ready and at the the price that this should never have been an issue.
It has a great camera but if I wanted to carry around a second camera it would be my DSLR not my Pixel 2.
DRM? No thanks, I'll just get it somewhere else...
Product on Alibaba... description includes CODEC
https://www.alibaba.com/produc...
Even the Datasheet says it's a CODEC
http://www.vlsi.fi/fileadmin/d...
See comment. Avoid Google hardware. That company doesn't have the clarity of thought required to oversee the production of reliable devices, reliably, as demonstrated via like every device they've produced.
Queue the "Holding it wrong" jokes.
I was so happy to throw money at Google for their new Pixel phone, until I discovered it was being manufactured by LG. LG seem to have lost their momentum after the LG G3, with newer models being so defective as to not bother with, I couldn't justify another handset from this manufacturer. I wish Huwai made more stuff like the Nexus 6P
Oh, shut up you boring cunt.
I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.