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Slashdot Asks: Should 'Crunch' Overtime Be Optional? (forbes.com)

An anonymous reader quotes Forbes: Rockstar Games co-founder and VP Dan Hauser unleashed a storm of controversy when he casually stated in an interview with Vulture that "We were working 100-hour weeks" putting the finishing touches on Red Dead Redemption 2. Reaction was swift with many condemning the ubiquitous practice of crunch time in the video game industry in general and Rockstar's history of imposing harsh demands on its employees in particular... Hauser responded that he was talking about a senior writing team of four people working over a three-week period. This kind of intense short-term engagement was common for the team which had been working together for 12 years. Hauser went on to say that Rockstar doesn't "ask or expect anyone to work anything like this". Employees are given the option of working excessive overtime but doing so is a "choice" not a requirement.

A QA tester at Rockstar's Lincoln studio in the UK has taken to Reddit to answer questions and clarify misconceptions about overtime at Rockstar that have arisen in the wake of Hauser's comments.... He has no knowledge of working conditions at other Rockstar studios. The first thing the poster points out is that he and other QA testers (with the possible exception of salaried staff) are paid for their overtime work. He then writes "The other big thing is that this overtime is NOT optional, it is expected of us. If we are not able to work overtime on a certain day without a good reason, you have to make it up on another day. This usually means that if you want a full weekend off that you will have to work a double weekend to make up for it... We have been in crunch since October 9th 2017 which is before I started working here...."

[A] requirement to opt into weekly overtime shifts and more than a year of required crunch time ranging from 56 to 81.5 hours spent at work each week is a far, far cry from Hauser's claim that overtime is a "choice" offered to Rockstar's employees. The good news is that Rockstar has changed its overtime policies in response to the negative press engendered by Hauser's 100-hours comment [according to the verified Rock Star employed on Reddit]. Beginning next week "all overtime going forward will be entirely optional, so if we want to work the extra hours and earn the extra money (As well as make yourself look better for progression) then we can do, but there is no longer a rule making us do it."

The videogame correspondent for Forbes argues that this "crunch time is the norm" idea in the videogame industry "is unconscionable and untenable. No one, in any line of work, should be expected to sacrifice their family for their job. If people want to devote their life to their job, they should be able to do so but those who would rather work a standard work-week should also be able to do so without suffering adverse job-related consequences." But what do Slashdot's readers think?

Should 'crunch' overtime be optional?

8 of 289 comments (clear)

  1. Illegal overtime by ceoyoyo · · Score: 5, Insightful

    Make excessive overtime illegal (or enforce existing laws). If you miss a deadline the scheduling manager is at fault.

    1. Re:Illegal overtime by dgatwood · · Score: 5, Insightful

      Make excessive overtime illegal (or enforce existing laws). If you miss a deadline the scheduling manager is at fault.

      This. Crunch overtime shouldn't be optional. As soon as you allow anyone to do insane extra amounts of work, you create an environment where that becomes expected. And then, because there were no negative consequences from the poor planning, nobody learns, and the next time, it is even worse. Pretty soon, you end up in a situation where you're all-crunch, all the time.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    2. Re: Illegal overtime by Z00L00K · · Score: 5, Insightful

      Double pay on overtime to ensure that if it's ordered then it bounces the cost. Triple if it's on weekends.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    3. Re: Illegal overtime by Billly+Gates · · Score: 5, Interesting

      My socialistic and liberal scary opinion is ... only the owners or investors should get salaried! I guarantee you profit sharing or mass hiring would ensue as in the past only the owners had a salary. Today's system is only non managers get OT so business changed job titles to get around it. In France or Spain this is illegal!

      If you work alot you should have skin in the game as an owner. If no after 40 you leave. If work is not done hire more. Ooops no qualified workers?! Pay fucking more. Salaries are the same in 2000 as today! Rent which was $300 a month is $1000 a month today but the workers get paid the same. Rediculious! Enough is enough.

    4. Re: Illegal overtime by orlanz · · Score: 5, Insightful

      Well said. This 100 hr/wk crap is throughout the consulting industry, not just gaming. I have done it a few weeks over the decade. I am done months of 70 hr/wk over that time. And I normally do 50 hr/wk. And no, I never got overtime pay.

      What I noticed is that anything over 70 hr/wk is basically a waste of time (it varies person to person; for me it's ~60). Your productivity starts tanking after 35 hrs. Study after study has shown that people who regularly work 60 hours per week actually are LESS productive than those who work 40 hours per week. Studies have shown that 35 hrs/wk is even better (9-5 w/ 1hr lunch).

      Most people know this! Yet we continue to have teams sleeping under tables, holding up ceilings with pizza boxes, and injecting caffeine all over the place.

      It makes the ones in charge feel better. It tempers their stress and prevents them from losing it on the workers. "They are sleeping in tents. What more do you want from them?"

      But all it really tells me is just how unqualified those middle managers are and how out of touch higher ups are with their operations. Best thing to do is leave. Standing up means you aren't a "team player" and appears less productive... even if you are more.

  2. It's a waste of time by Andrew+Sterian · · Score: 5, Informative

    In my experience, people will always work 40-60 hours a week, regardless of how many hours they are forced to work. It's just that if you spend 16 hours at work because you have to you're only putting in 9-10 hours of actual work, with the rest being filled with various kinds of time-wasting activity. And if this is sustained over time then people will find ways of optimizing how to perform the time-wasting activity to get the actual work time down closer to 8 hours without making it look like they're doing so.

    You can't change how the human brain works, and anything you do beyond 9-10 hours is going to be wasted time, one way or another.

  3. Formula for success by hey! · · Score: 5, Insightful

    (1) Fail at planning.
    (2) Ask the impossible of your employees at the last minute.
    (3) Have competitors who suck just as bad as you at management.

    --
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  4. Crunch time is how you maintain a cheap workforce by sheetsda · · Score: 5, Interesting

    No one, in any line of work, should be expected to sacrifice their family for their job.

    "Crunch time" is an intentional policy decision in pursuit of maintaining a cheap labor force. It's obvious companies are getting more labor than they're paying for. What's more subtle is they're also selecting cheaper workers through the same policy. Creating job obligations that require sacrifice of family obligations selects for people with fewer family obligations and people willing to give away labor to maintain employment. People with no spouse, kids, family functions to attend, no savings to live on between jobs, etc. Young workers and foreign workers tend to fit that profile - generally recognized as the cheapest groups to hire. The policy attempts to ensure that they eventually self-select to free up the position for someone cheaper/younger. This raises fewer red flags than firing everyone who gets married.