Slashdot Mirror


Amazon Wants To Curb Selling 'CRaP' Items it Can't Profit On, Like Bottled Water and Snacks: Report (wsj.com)

Amazon is rethinking its strategy around some items it sells which it calls internally "Can't realize a profit" -- or "CRaP" for short, according to the Wall Street Journal. From the report: Inside Amazon, the items are known as CRaP, short for "Can't Realize a Profit." Think bottled beverages or snack foods [Editor's note: the link may be paywalled; alternative source]. The products tend to be priced at $15 or less, are sold directly by Amazon, and are heavy or bulky and therefore costly to ship -- characteristics that make for thin or nonexistent margins. Now, as Amazon focuses more on its bottom line in addition to its rapid growth, it is increasingly taking aim at CRaP products, according to major brand executives and people familiar with the company's thinking.

In recent months, it has been eliminating unprofitable items and pressing manufacturers to change their packaging to better sell online, according to brands that sell on Amazon and consultants who work with them. One example: bottled water from Coca-Cola Co. Amazon used to have a $6.99 six-pack of Smartwater as the default order on some of its Dash buttons, a small device that allows for automatic reordering with a single press. But in August, after working with Coca-Cola to change how it ships and sells the water, Amazon notified Dash customers it was changing that default item to a 24-pack for $37.20.

24 of 222 comments (clear)

  1. Bottled water... by b0s0z0ku · · Score: 4, Interesting

    I don't get it -- much of the US outside of places like Flint, MI already has a reliable water delivery system. Trucking it in via tiny bottles is pretty silly.

    1. Re:Bottled water... by DogDude · · Score: 4, Informative

      And of course, each of those water bottles that you use is going to be around on the planet for thousands of years. That's a tremendous amount of environmental damage you're creating for no good reason.

      --
      I don't respond to AC's.
    2. Re:Bottled water... by Luckyo · · Score: 3, Insightful

      Most of the "very green" people are ideological. In my experience, to the point where there's no real differentiator between "ideology" and "godless religion" like Buddhism.

      (Referring to actual Buddhists in Asia rather than the hip Buddhists in the West).

      It's the moderately green people that are reasonable and can be convinced via logic and facts. Because they arrived at their position not because they looked for something to replace what seems to be the void in them that would be filled with traditional religious belief throughout most of history of humanity as species. But because they looked for something that would explain changes around them, and how they could be affected by their actions, as individuals or on a collective level.

      Unfortunately like on most topics, it's the religious ones that will scream over everyone, making themselves heard and everyone else silent.

    3. Re: Bottled water... by PastTense · · Score: 2

      What happens is that you get used to the taste when you are drinking it constantly. You go to a different city with different tasting water--and that tastes funny.

    4. Re: Bottled water... by Anubis+IV · · Score: 2

      The last time I was in Europe, the tap water tasted horrible. Then I hopped on a train to a different part of Europe, and suddenly the tap water tasted fine. I, like you, had assumed that all water in a large region tastes exactly the same. Imagine my shock to discover that the water in one place tastes different than the water in a different place!

      </sarcasm>

      Likewise, given that the US is several thousand miles across, and that depending on where you're located you may be dealing with deserts, glaciers, mountains, tropics, forests, prairies, urban centers, or more, you might find that the water tastes different from place to place. Everywhere else I've lived (Pacific, Atlantic, and Gulf coasts), it's been fine. Where I'm at now, it's terrible when it comes to flavor. It's perfectly safe to drink, of course, but it's salty as all get out, enough to ruin tea and coffee. Just depends on where you live. *shrug*

  2. I ordered a "pallet" of soda by Anonymous Coward · · Score: 5, Interesting

    During cyber week, I found 12 packs of Fanta Grape on sale for $3.99 on prime pantry. I ordered 100 of them just to see what would happen.

    Amazon is so inefficient that they actually sent 100 individually-boxed 12-packs. Plus I got free shipping.

    Talk about "can't realize a profit." Their own stupidity probably cost them well over $1000 in shipping on a $400 order of soda.

    1. Re:I ordered a "pallet" of soda by Anonymous Coward · · Score: 5, Funny

      Sounds like you, alone, maybe the sole reason for this change! LOL.

    2. Re:I ordered a "pallet" of soda by LostMyAccount · · Score: 5, Interesting

      That reminds me of a (probably urban legend) story about a guy who was building a masonry building in a remote location. It was fantastically expensive to ship the masonry in. The location did have postal delivery, and the guy figured out he could flat-rate ship individual blocks for a total amount that was much less than regular shipping, so he wound up mailing them.

    3. Re:I ordered a "pallet" of soda by srmalloy · · Score: 2

      Reminds me of an article on theregister back in 2008 about an incredibly inefficient packing job -- HP shipping two large cardboard boxes taped together, containing sixteen smaller boxes, each of which contained -- in foam packing -- two sheets of A4 paper.

    4. Re:I ordered a "pallet" of soda by Brett+Buck · · Score: 4, Funny

      Spent $400 to get 1200 cans of grape soda? And Amazon is the sucker in the story?

    5. Re:I ordered a "pallet" of soda by magarity · · Score: 2

      It was a building supply company shipping them to Alaska, not "a guy", but it was a real story: https://www.apnews.com/281d3e6...

  3. The Empire Strikes Back! by XxtraLarGe · · Score: 4, Funny

    Lando Calrissian: That wasn't part of the deal! You said the $6.99 six-pack of Smartwater was the default order on my Dash button!
    Darth Bezos: I am altering the deal. Pray I don't alter it any further.

    --
    Taking guns away from the 99% gives the 1% 100% of the power.
  4. What does this mean for Amazon Grocery? by UnknowingFool · · Score: 4, Insightful

    Wasn't Amazon trying to get into the grocery delivery business? I can imagine there are lots of items in grocery that would be unprofitable especially when delivery is factored into the cost.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  5. The Truth? by bigpat · · Score: 4, Interesting

    Dear Amazon, How about, for Prime Customers especially since you now have Whole Foods and other local brick and mortar stores, just tell customers when they are better off driving over to Whole Foods. If you know who we are, where we are shopping from then how about give us a break and straight up tell us when we can find a better price local without the overhead of curbside shipping.

    Some things will likely always be cheaper to ship bulk and then pick up local.

    Thanks,
    Pat

    1. Re:The Truth? by 93+Escort+Wagon · · Score: 4, Funny

      If I’m driving to a brick and mortar grocery store, I’m going to the Winco that’s 4 minutes away - and a lot cheaper than Whole Paycheck.

      --
      #DeleteChrome
  6. Remember the 2nd rule of acquisition by DontBeAMoran · · Score: 4, Interesting

    Rule of acquisition #2: "Never spend more for an acquisition than you have to."

    Amazon used to have a six-pack of Smartwater for 6.99$.
    Now it's going to be a 24-pack of Smartwater for 37.20$.

    So either the size of the bottles has changed or each bottle of Smartwater will now cost 1.55$ instead of 1.17$, which is a 32.5% price increase.

    --
    #DeleteFacebook
  7. Re:I wish Amazon published a list of CRaP items by 93+Escort+Wagon · · Score: 4, Funny

    I think it’s been pretty obvious for years that a lot of what Amazon sells is crap.

    --
    #DeleteChrome
  8. Re:The Post Office Should Do the Same by crow · · Score: 4, Informative

    Amazon is weaning themselves off of the USPS. I expect the post office's finances will look a lot worse when Amazon is out of the picture.

  9. Why they Buy by SuperKendall · · Score: 2

    In a lot of places the tap water can taste funny even if perfectly safe - lots of people canâ(TM)t be bothered to filter their own. Bottled water is at least usually consistent in taste... so a lot of people buy it for various things (like travel or events).

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  10. Re:The Post Office Should Do the Same by Anonymous Coward · · Score: 2, Insightful

    The post office cannot make a profit because what they owe to the previous retirees is too much.

    If the post office raises prices such that the can make a profit and pay for the retirees then the lose all of the business to UPS/Fedex because the price is too high compared to their competitors. The reality is they undercharged 20-30 years ago and did not pay for benefits they promised as they were going. If they attempt to pay for the retirees and make a profit, they *WILL* go out of business and will cease to exist or end up getting bailed out by the US government.

    It is really the same problem most of the big US corporations have, they promised benefits/pensions in the past and never worried about paying for it then, but now when it comes time to pay for it they cannot as they promised too much and did not save anything for the future costs.

  11. Re:A little off topic by Pascoea · · Score: 4, Informative

    That and Amazon always uses bubble wrap, never paper? Why not paper Amazon

    I have a small bit (about 2 years) of experience on this one. I used to pack boxes for a company that shipped all sorts of hardware. (Hardware store kind of stuff, not like computer hardware.) Paper is a HUGE pain in the ass. It certainly is an effective packing material, but I can't stress enough how much overhead is involved.

    We had two types: 30" wide rolls and 2'x3' sheets. (like this and this) The first problem, shit's heavy. 30-50 lbs per roll/bundle. It takes a lot of work to just move it around, it takes up a lot of space to stack it and store it. Likely Amazon's biggest problem with it, the labor costs to shove it into a box. A small-ish (6x8x4) box that's half-full of whatever takes about 3-5 feet off a roll, or 2-3 sheets off a stack. And it goes up fast for bigger boxes. I realize that doesn't sound like a lot, but if your job is to stuff 100 boxes/hour (probably more, for Amazon) that's a whole lot of paper you have to pay someone to shove into a box.

    From a labor perspective, the air pillow are amazing. The rolls of feed-stock are lighter. The pillows themselves are essentially weightless. It takes a lot less effort to pull them out of the hopper than to unspool/crumple up kraft. And they take less time to shove them into a box. Their downfall, and why we quit using them, they didn't hold up well enough for the type of stuff we were shipping... They don't do well with heavy/pointy things. But I can see why Amazon would use them, a lot of the stuff they ship is already in a box.

  12. How You Make A Monopoly by Crashmarik · · Score: 2

    Destroy the people that were selling it at a profit and then when they are gone raise prices.

  13. Locally optimal is ultimatly bad for business by WaffleMonster · · Score: 3, Interesting

    Most stores don't have the luxury of selling only items that make them the most money. They have enough sense to understand if they did that the buyer will just go somewhere else where they can get everything they want and end up buying NOTHING at the store giving the customer a hard time.

    But this is Amazon we're talking about. The same company that intentionally slows down shipping to uncompetitive levels (2-day is Free @ Walmart, most eBay purchases arrive before Amazon even ships) imposes minimum purchase requirements, prevents non-members from purchasing certain items commonly available elsewhere (e.g. Star Wars DVDs). Perhaps the rules don't apply to Amazon today but eventually they will.

  14. Cat litter by Tony+Isaac · · Score: 3, Funny

    My cat was very picky, wouldn't use the cat box unless the litter was unscented. Our local stores didn't carry any decent unscented litter, so we bought it on Amazon, for $7 for a 40 pound bucket, delivered free in two days.

    Amazon eventually figured out that this wasn't working for them, so they changed it to an "add-on item," requiring you to buy $35-worth of stuff for it to qualify for Prime. So I bought 5 buckets. The delivery guy wasn't too happy, but I got my cat litter!