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Video Services May Use AI To Crack Down on Password Sharing (variety.com)

An anonymous reader shares a report: Still using your ex-roommates cable credentials to watch "Game of Thrones?" That may soon be getting a lot harder, thanks to new efforts to crack down on password sharing for pay TV and online video services. One of these efforts, launched by London-based Synamedia ahead of next week's Consumer Electronics Show (CES), even uses artificial intelligence to uncover notorious password sharers. Credentials Sharing Insight, as the new service is being called, targets both casual password sharing as well as criminal enterprises looking to resell pay TV login information. However, the focus clearly is on friends and family taking their generosity a bit too far, explained Symanedia chief product officer Jean-Marc Racine in an interview with Variety this week.

[...] Most services have tried to curtail password sharing by limiting the number of simultaneous streams, with little else to go by to identify abuse. "Today, you are in the dark," he said. Synamedia's solution on the other hand digs through lots of data to cluster users based on their streaming behavior. This can include user's physical location (someone streaming from both coasts at the same time) as well as general usage patterns (someone streaming 24/7). The company can even take a look at the specific content streamed by a user to identify unusual patterns. Based on these clues, Synamedia trains models to score users on a scale of 1 to 10, indicating whether they are likely sharing their passwords or not.

44 of 99 comments (clear)

  1. GOOD LORD!! by the_skywise · · Score: 5, Insightful

    WTF DO YOU NEED AI FOR THIS?!
    Geez - just cap the number of simultaneous logins to whatever your business is comfortable with (usually 2 or 3) and/or record the device IDs.


    It's not rocket science people. But then AI is the new electrolytes... it's got wut plants crave!

    1. Re:GOOD LORD!! by guacamole · · Score: 1

      Hulu simply looks at the LAN or WLAN attributes like SSID or similar. If you connect from a mobile device that's not from the primary network, then you will be asked to login using this device to the primary network of account holder once a month. I know there are ways around this (well, visit your friend or relative once a month, duh), but this is as good as it gets, and I don't really know what AI will add to this.

    2. Re: GOOD LORD!! by the_skywise · · Score: 2

      But you could get all of that with a basic database and simple analytics. Sure, you can do that with AI - but that's like building a drone with a powered screwdriver that you can control with your smartphone to take the case off your computer. (Although I would probably buy that...)

    3. Re: GOOD LORD!! by bob4u2c · · Score: 1

      Don't use the LAN or WLAN address as most are nat'd. Instead perform a traceroute from the client back to the server. Ignore any internal nat routes until you hit an Internet routable address. Store the first Internet routable address, if this changes often the user is either moving around a lot or has shared their password with someone else.

      Yes it's an Algorithmic Implementation, but not what people think AI is.

    4. Re: GOOD LORD!! by edris90 · · Score: 1

      How about since I'm paying for a set amount of simultaneous streams, how I use those streams business and anybody logging in with my password on counts as my authorized proxy. Doesn't matter who's watching as long as I'm not draining server bandwidth from more than three simultaneous locations

    5. Re: GOOD LORD!! by Anonymous Coward · · Score: 1

      Netflix encourages sharing the account even in advertising. If you want 4 streams, you pay twice as much as for 1 simultaneous stream so there is not much loss from Netflix side of it.

    6. Re: GOOD LORD!! by Stalks · · Score: 1

      Or the ISP uses multiple routes and the first hop can change as much as someone with a dynamic IP.

      Using LAN/WLAN SSID and Mac address is a sound idea. The MAC of the gateway is a pretty static identifier of a network.

    7. Re:GOOD LORD!! by shortscruffydave · · Score: 1

      WTF DO YOU NEED AI FOR THIS?!

      You don't...and I'm willing to bet that the only use of AI here is use of those letters in attention-grabbing headlines.

      Seems like nowadays anyone who writes an algorithm in code classifies themselves as "doing AI"

    8. Re: GOOD LORD!! by edris90 · · Score: 1

      Cable is a whole different model. Cable uses something comparable to multicast. no matter how many people are connected it doesn't actually cost the cable company anything more to distribute that and so nothing is actually being lost. While unicast IP streams deplete a limited bandwidth resource. it's not about whether or not you got something it's about whether or not you took anything away. And if that neighbor was never going to pay for cable anyway that it makes zero tangible difference for the cable company for them to see that content or not. Therefore the cable company loses nothing for you to share your cable with a neighbor who can't afford it

    9. Re: GOOD LORD!! by edris90 · · Score: 1

      And if you're paying for a second box at its none of the cable company's business. Although I can see why they would find it profitable to fast-talk people into the believing it was. Reproduction is not theft. it's making more so that what cable companies still has their lines they still have their content. They have been deprived of nothing that they already had.

  2. Pirate by xxxJonBoyxxx · · Score: 4, Insightful

    >> Still using your ex-roommates cable credentials to watch "Game of Thrones?"

    No, this is SlashDot. We pretty much just pirate GoT; using other people's credentials is way too much of a hassle.

    1. Re:Pirate by Anonymous Coward · · Score: 1

      This. FYI if you're having trouble using the piratebay, even in the US, use https://proxybay.bet/

      Check the status of thepiratebay.org here: https://pirates-forum.org/misc.php?page=tpbstatus

  3. Again with the NOT A.I. by XxtraLarGe · · Score: 1

    This is about as much an application of A.I. as FizzBuzz.

    --
    Taking guns away from the 99% gives the 1% 100% of the power.
    1. Re:Again with the NOT A.I. by 110010001000 · · Score: 2

      FizzBuzz is AI? Do you need funding for it? I am looking for the next new thing. AI is where it is at!

    2. Re:Again with the NOT A.I. by XxtraLarGe · · Score: 1

      FizzBuzz is AI? Do you need funding for it? I am looking for the next new thing. AI is where it is at!

      Yes, please! So far, I can figure out if a variable is divisible by 3, or if it's divisible by 5, but the AI for detecting if a variable is divisible by 3 AND 5 has been a real challenge. I'm sure some funding will really help move it along. The name of my company is Cloud Artificial Blockchain Intelligence. We're leveraging blockchains in the cloud to use artificial intelligence to 3D print drones that are capable of livestreaming Ninja while he's playing Fortnite. It's going to be HUGE!

      --
      Taking guns away from the 99% gives the 1% 100% of the power.
    3. Re:Again with the NOT A.I. by the_skywise · · Score: 1

      SHUT UP AND TAKE MY MONEY!

  4. Re: This has already been tried decades ago by bn-7bc · · Score: 1

    And here i was thinkng an ISPs core buisness was selling access and badwith not counting the number of connected devices, why shuld they care if a given load from ther costumers comes from 1 ot 10 devices the net result on their nerwork is abbout the same, what am I missing here?

  5. Re:This has already been tried decades ago by smooth+wombat · · Score: 3, Insightful

    I'm pretty sure when you signed up for these services that somewhere in the agreement they say you are not allowed to give your information to one million of your closest friends, or use the service in any other than for your personal enjoyment (i.e. no streaming it to the world).

    If your next statement is along the lines, "I don't care what the agreement says", then you're the reason these companies are taking these steps.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  6. Free yourself of useless garbage by Anonymous Coward · · Score: 1

    There's a good way, and a bad way to deal with this.

    The media industry is one of the few industries who treat their customers like absolute villians, and people don't seem to mind. Most of what's available on TV/Movies/Music is the equivalent of a 'mom blog list article on why dogs ARE children'. It's garbage. Just say no, and free yourself from the chains of abuse.

    Read a book, surf the web for content YOU choose, visit friends, etc.

    Not that hard.

  7. Prediction by leroybrown · · Score: 4, Insightful

    This is effectively DRM and will lead to an increase in piracy. These dumbasses never learn.

    --
    Founder, Americans Allied Against Alliteration
    1. Re:Prediction by WankerWeasel · · Score: 1

      Sharing your password with someone else cost Netflix more than piracy. With shared passwords, Netflix not only makes any money on the content but they also have to foot the bill for the streaming bandwidth and servers to accommodate the countless additional users who contribute nothing to them. And let's be honest, most who share a password now aren't going to go and download all the things they binge watch from the service. A very small percentage may download some of it but most will consider buying the service if they value the ease of use and catalog of content it offers.

    2. Re: Prediction by Highdude702 · · Score: 2

      Here is what I don't get. If they allow you to have multiple simultaneous streams.. WTF do they expect? Do they think that you're going to watch 4 fucking things at once? That is moronic on their part if so. I paid for netflix for about 6 months, and only because I forgot to terminate my account. They have a garbage selection and anything that is good and people want to watch they remove. Fuck them. They and most of the rest of the industry don't deserve our money. How many times are they going to remake the same movie/show/album? Nothing is new. Nothing is interesting. Nothing is what they get. Whats funny is most of the interesting things, mainly educational shit anymore... Is free...

  8. They can't just look at the IP addresses? by mark_reh · · Score: 1

    hmmm...

  9. False Positives? by smartr · · Score: 1, Troll

    If you can't set your usage policy straight, you're just asking to piss off your paying customers, and asking for competition - if you have any - to disrupt you. Corporate stupidity knows no end.

  10. One stream at a time? by DogDude · · Score: 1

    Why can't companies just do one stream at a time per login? Am I missing something really obvious?

    --
    I don't respond to AC's.
    1. Re: One stream at a time? by unrealmp3 · · Score: 1

      I'd be pissed if my other family members would constantly fight to know who can watches a specific service without disrupting someone elses experience or logout a legitimate device.

    2. Re:One stream at a time? by guacamole · · Score: 1

      For the same reason the cable companies are not limiting your home to using one TV at a time.

    3. Re: One stream at a time? by DogDude · · Score: 1

      They could certainly charge for x # of gadgets or streams at a time. I would imagine that's the same technology as allowing one at a time, too.

      --
      I don't respond to AC's.
    4. Re:One stream at a time? by DogDude · · Score: 1

      I think cable TV is one direction, dumb, and all of the content comes together on the same wire at the same time. I don't know if there's any way of them knowing how many people are viewing on one line at one time.

      Streaming, though, can easily be tracked to a MAC address or something similar.

      --
      I don't respond to AC's.
    5. Re:One stream at a time? by guacamole · · Score: 1

      Streaming services come with mobile apps, which again means that anyone who belongs to your household should be able to stream services, simultaneously if necessary, and from completely random places or devices.

    6. Re:One stream at a time? by petermgreen · · Score: 1

      They do limit simulationus streams, but that only partially solves the problem.

      Firstly a limit of one simultaneous stream still allows sharing if people live on different schedules. Secondly they know that families won't pay four times as much as single men. So following what the cable/sattelite providers do they allow an account to be shared within a household with a relatively small up charge for allowing multiple streams at once.

      The problem for these streaming services is defining "same household", for the cable providers it was easy, they only run a cable to one house. For the sattelite providers they can insist all your decoder boxes are connected to the same phone line, but one of these streaming services big selling points is you can use your existing equpiment and take them with you on the go.

      So the question becomes how do you detect people who are sharing accounts in violation of the terms and conditions while minimizing the impact on those who are operating within the rules

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  11. Re:This has already been tried decades ago by sims+2 · · Score: 1

    If you give the account info to a bunch of unknown individuals one of them is going to change the password and lock everyone else out.
    Then you lose all your viewing history and favorite lists and they jack your plan up to the ultra premium 50 user 8K video plan until you can get the card canceled or regain access to the account.

    So really you don't want to share your account with individuals you don't trust.

    Pretty much best case scenario for sharing with a large number of people is they all turn out to be trustworthy and then you never get the chance to use your own account because the max concurrent number of streams are always in use.

    --
    Minimum threshold fixed. Thanks!
  12. Next up: Newspapers go after paper sharers by ffkom · · Score: 1, Troll

    I mean, giving your neighbor your newspaper after you read it is a criminal offense that should get you imprisoned for life, right?

  13. In other words, time to stream via a VPN? by jouassou · · Score: 5, Interesting

    Also, none of those metrics are failsafe. Some legitimate customers will travel a lot (varying location), work alternating day and night shifts (stream at seemingly random hours), and/or have irregular sleep cycles or suffer from insomnia (sometimes spending all day and night watching Netflix). Judging peoples taste in series to judge whether they are one or multiple people also sounds like something that can backfire for people that legitimately have unusual tastes, or people that often have friends visiting with different tastes. I hope their solution is to at least ask the customer for an explanation, instead of an "AI" simply autobanning all "weird" customers.

  14. Let my ex take her profile with her by iTrawl · · Score: 4, Interesting

    I still share my Netflix with my ex. She's willing to pay for Netflix herself, but there is a problem. She can't take her watching history, ratings, and her list of bookmarked titles to her new account. When asked, Netflix say "meh, just start over".

    Come on dudes, your devs could easily add account merges and splits (and while at it, give me an option to let me watch the end credits in full screen in peace). I'm not motivated enough to write a scraper/saver to copy her profile from my account to hers using Greasemonkey (the watch list is probably easy to get, but the entirely to watch progress and the simulation needed to bring every timestamp over might be harder on my end), and you guys don't seem either.

    But hey, AI is cool. Decent profile handling is so meh. Don't forget the blockchain.

    --
    "Everybody's naked underneath" -- The Doctor
    1. Re:Let my ex take her profile with her by The-Ixian · · Score: 1

      Agreed. Or just a setting in the app to not auto-play.

      Same goes for the stupid auto-play on browse too....

      --
      My eyes reflect the stars and a smile lights up my face.
  15. Automatic Data Processing = AI now.. by gl4ss · · Score: 1

    any fucking script running anywhere is AI.

    it's bullshit.

    but makes for a lot of AI experts of course.

    --
    world was created 5 seconds before this post as it is.
  16. Re:This has already been tried decades ago by o_ferguson · · Score: 2

    Yup. My first IT job was setting up a home network for a doctor so he could have both his PCs using one Rogers Cable internet modem. They had a rule back then that you had to pay a full monthly subscription fee for each TV accessing the cable TV signal, and each computer accessing the internet.

    --
    - In Soviet Korea, only old people loose all their bases to Natalie Portman's petrified hot grits overlords.
  17. leonine by astrofurter · · Score: 1

    The "agreement" foisted on customers is a one-sided leonine contract. It carries no ethical weight whatsoever. Moreover, should an aristocrat choose to contest it, its enforceability in kangaroo court is uncertain. Commoners, of course, have no legal rights in Soviet America.

    1. Re:leonine by dcw3 · · Score: 1

      Who are these "commoners" you speak of? Plenty of individuals have successfully beaten large corporations and government at all levels. So please stop spewing that bullshit.

      --
      Just another day in Paradise
    2. Re: leonine by astrofurter · · Score: 1

      "Plenty of individuals have successfully beaten large corporations and government"

      Hahahahahaha - hoohoo - hee hee - hahahaha wheehee hahaha! That's a good one!

    3. Re: leonine by dcw3 · · Score: 1

      You just can't handle the truth apparently. I'm not arguing that corporations and government don't wield excessive power, only that if you believe individuals can't make a difference, you're part of the problem.

      --
      Just another day in Paradise
  18. Suspicious Viewing Habits? by MBGMorden · · Score: 1

    Taking viewing habits into account sounds pretty stupid. If that's the case it could literally flag your account if a babysitter comes over and watches Netflix while you're out.

    I don't think an actual human could look at logs and necessarily determine if there's password sharing going on. An AI would likely be equally unsuccessful.

    The current solution is probably the best one: place a reasonable limit on the # of simultaneous streams and call it a day.

    --
    "People who think they know everything are very annoying to those of us who do."-Mark Twain
    1. Re:Suspicious Viewing Habits? by MBGMorden · · Score: 1

      4 works fine (hell 3 works fine). Can it still be shared with grandparents? Absolutely. A few cases of of password sharing will be far less damaging to a streaming service than people getting locked out of their account for legitimate activity because an AI thinks they did something suspicious.

      As to 3 or more children - I've got 2 children. The chances that both of them and the adults are all watching Netflix SEPARATELY at the same time has pretty much never happened. They're either doing something completely different, multiple people are watching the same stream, or they're using a difference service (eg, while we're watching Netflix they may be watching Youtube or even Prime video).

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain