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Windows 7 Users Who Installed January Update Report Network Issues; Some Say the Update Has Also Incorrectly Flagged Their OS License as 'Not Genuine' (itpro.co.uk)

Some Windows 7 admins are feeling the pain of Microsoft's latest updates in this week's Patch Tuesday releases. From a report: Users who've installed this Tuesday's KB4480970 cumulative January update have been complaining of network connectivity issues on those devices based on a network that uses the SMBv2 file sharing protocol. Microsoft released its update to fix several identified vulnerabilities, including a remote execution flaw in PowerShell and to add robustness against side-channel attacks like those targeting the Meltdown and Spectre flaws. But a number of users immediately complained of networking issues, with Microsoft confirming there are now three known problems with the January patch. The other issues comprise an authentication error, and a file-sharing issue affecting some user accounts. ZDNet adds: Regarding the 'Not Genuine' Windows 7 error, Microsoft confirms that "some users are reporting the KMS Activation error, 'Not Genuine', 0xc004f200 on Windows 7 devices". "We are aware of this incident and are presently investigating it. We will provide an update when available," writes Microsoft on both KB4480960 and KB4480970.

52 of 131 comments (clear)

  1. Just patches? by omnichad · · Score: 4, Interesting

    These "patches"are getting to be almost as complex as the feature updates. Why would security updates be changing so much? Even mitigating a complex attack shouldn't require a registry hack to fix broken functionality.

    Looks like Home and Pro users are guinea pigs for more than just the semi annual updates now. How did this even make it out of testing?

    1. Re:Just patches? by gweihir · · Score: 4, Interesting

      I think MS just does not care anymore about ordinary users. Sure, they are incompetent and their products never were good, but what is recently happening with win7 and win10 is way beyond that.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
    2. Re:Just patches? by fizzer06 · · Score: 2
      Over two years ago, MS started breaking Windows 7 with "security updates" that were really just preparing the OS for an upgrade. I was able to roll back the updates and even disabled future updates, but that poses security issues.

      I let it upgrade to Windows 10 to see how that looked.

      So Linux it is. Using Mint Cinnamon and don't care what happens in the MS world anymore.

    3. Re:Just patches? by tlhIngan · · Score: 1

      These "patches"are getting to be almost as complex as the feature updates. Why would security updates be changing so much? Even mitigating a complex attack shouldn't require a registry hack to fix broken functionality.

      Looks like Home and Pro users are guinea pigs for more than just the semi annual updates now. How did this even make it out of testing?

      Windows is a complex tangled mess of code. A lot of it has to do with a lot of backwards compatibility. including backwards compatibility to things that they shouldn't be making compatible (e.g., private interfaces).

      Some companies, like Apple, give you a "tough luck" attitude if you use private interfaces. It's why software breaks between OS revisions, and even between OS updates - if your program is digging deep within the OS and making calls it shouldn't, there you go. Though at times, Apple has broken published interfaces - mostly because the documentation said one thing, and API did another, and Apple fixed the bug so the API matches the documentation, breaking every app calling that API since they worked around the bug.

      Microsoft chooses not to do this (since it would mean things would break constantly - it's shocking the number of shortcuts developers make). The problem is, if they change a private API, there's no knowing what would break. Sure, they test against reasonable configurations, but if some network driver decided it needed to dig deep and now Microsoft patches that API, it would break.

    4. Re:Just patches? by JustAnotherOldGuy · · Score: 1

      Same here, I recently switched to Mint 19.1 with Cinnamon and I'm never going back.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    5. Re:Just patches? by antdude · · Score: 2

      Lack of QA. MS got rid of their QA dept. :(

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    6. Re:Just patches? by l0n3s0m3phr34k · · Score: 1

      They don't care about their E3 licensed users either. I'm really "glad" I read this; I've got three freshly-imaged PCs with Windows 7 that are now "not genuine" and won't properly validate against our valid KMS server. I've got several that haven't been turned on in awhile; I'll have to check them tomorrow and see what they do...but I have a bad feeling. SLMGR /ato just says they are in the "notification stage", and slui won't do anything except "go online to validate", and the URL it goes to at Microsoft is 404.

    7. Re:Just patches? by phantomfive · · Score: 1

      Looks like Home and Pro users are guinea pigs for more than just the semi annual updates now. How did this even make it out of testing?

      Microsoft is working towards continuous integration, with builds on every commit, and releases every week or so. That is what an engineer from the Windows team excitedly told me.

      --
      "First they came for the slanderers and i said nothing."
    8. Re:Just patches? by Gornkleschnitzer · · Score: 1

      He obviously meant < 10. Just using the < symbol without the HTML entity code makes Slashdot eat it. This has been well known since the dawn of Slashdot.

      Since your language implies you are absolutely certain you're the smart one, you should already know this.

    9. Re:Just patches? by thegarbz · · Score: 1

      Why would security updates be changing so much?

      That depends entirely on the problem right? Does security suck because you left yourself open to a buffer overflow? Or maybe security sucks because your entire protocol or architecture was poorly thought out and you need to change something fundamental and important to fix it.

    10. Re:Just patches? by gweihir · · Score: 1

      Ah, yes. I remember. Must be one of the most stupid (or disrespectful to the customer) acts in the software industry a major player has ever done.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  2. This is why update strategy was by NotSoHeavyD3 · · Score: 4, Insightful
    On windows 7 I used to do the following

    Turn off auto updates

    Check for updates by hand

    Only if the update was at least a week old update at a time of my choosing

    Of course when I tried this on windows 10 check for updates is now check for the latest alpha updates and immediately apply them.

    --
    Did you know 80 to 90% of the moderators on slashdot wouldn't recognize a troll even if one dragged them under a bridge.
    1. Re:This is why update strategy was by Anonymous Coward · · Score: 1

      I've had Windows 7 install updates without my permission using your strategy.

      My new strategy is to go to Services

      Select Windows Update

      Right click and properties >> Disable

    2. Re:This is why update strategy was by Anonymous Coward · · Score: 1

      The weird bit with that is that even when downloading updates manually from the catalog (as one does by hand), you still have to re-enable the service to install them. So the workflow is download updates -> turn off NIC -> enable service -> install updates -> reboot -> disable service -> enable NIC.

  3. "Windows Genuine ADVANTAGE" by Anonymous Coward · · Score: 1

    Deja vu all over again.

    1. Re:"Windows Genuine ADVANTAGE" by syn3rg · · Score: 1

      I wish I had mod points you Yogi Berra fan, you...

      --
      The contents of this message have been doubly encrypted by ROT13
  4. Sadly, I doubt them ... by Anonymous Coward · · Score: 2, Interesting

    At this point, it's difficult to distinguish Microsoft's own ineptness where they put out updates that break things, and actively trying to break those systems so people have to upgrade.

    Unfortunately, after many years in the industry, I have learned with Microsoft to never attribute to incompetence what can be attributed to malice.

    My cynical view here is that someone issued a directive to break Windows 7. I could be wrong, but I don't extend the goodwill to Microsoft to assume I am.

  5. Remote Desktop Dead by WankerWeasel · · Score: 5, Informative

    Experienced this issue with remote desktop which the update killed. Found others were experiencing the same. Uninstall the update and remote desktop works again.

    1. Re:Remote Desktop Dead by fishscene · · Score: 1

      What operating system? Windows 10? 7? Home/Pro? Which update was the problem? KB4480960 or KB4480970 ? Sorry for being bothersome - someone I know ran in to this issue last night and we were unable to figure out why RDP wasn't working for 1 computer in particular - the best we could do was a solid black display in RDP.

    2. Re:Remote Desktop Dead by WankerWeasel · · Score: 4, Informative

      KB4480970 on Windows 7 Professional. Kept getting a message that the connection couldn't be made and it may be because the password expired. Happened when attempting to connect to it from 2 difference devices (another desktop and a smartphone) which both were able to connect to it previously. Heck, I used Remote Desktop to install the update on the remote computer and after the restart to finish the install, it would no longer connect. Had to get out a keyboard and mouse to attach to it, login, and uninstall KB4480970. Now it works fine again.

    3. Re:Remote Desktop Dead by fishscene · · Score: 1

      Thanks mate!

    4. Re:Remote Desktop Dead by Anonymous Coward · · Score: 2, Informative

      Actually this got broken in win10 with KB4483234 also!!

      instead of uninstalling the patches, you can fix it like this:
                    Run gpedit.msc
                    Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Encryption Oracle Remediation
      Change it to Enable and in Protection level, change back to Vulnerable.

      enjoy! :) (and yes, as a sysadmin, I'm really tired of MS bs patching)

    5. Re:Remote Desktop Dead by Darkk · · Score: 1

      Thanks for the tip! I haven't released the new updates to our enterprise environment yet due to the BS updates the past few months.

      Actually this got broken in win10 with KB4483234 also!!

      instead of uninstalling the patches, you can fix it like this:

                    Run gpedit.msc

                    Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Encryption Oracle Remediation
      Change it to Enable and in Protection level, change back to Vulnerable.

      enjoy! :) (and yes, as a sysadmin, I'm really tired of MS bs patching)

  6. Any fix for slow SMB? by snapsnap · · Score: 3, Interesting

    I copied a 2 GB file, and it took nearly threee weeks. It finally completed and the md5sum checked out, but that's ridiculous. I don't need to access our Windows file share often, but some of my coworkers do. It's driving them nuts.

    1. Re:Any fix for slow SMB? by Anonymous Coward · · Score: 5, Funny

      I don't want to start a holy war here, but what is the deal with you Win10 fanatics? I've been sitting here at my freelance gig in front of a Windows Box (a G5 Dual 2.5Ghz Machine w/ 100 GIG of RAM) for about 3 weeks now while it attempts to copy a 2GB file from one folder on the SMB to another folder. 3 weeks. At home, on my Pentium Pro 200 running Slackware 1.0, which by all standards should be a lot slower than this Win10 machine, the same operation would take about 2 minutes. If that.

      In addition, during this file transfer, Explorer will not work. And everything else has ground to a halt. Even vi is straining to keep up as I type this.

      I won't bore you with the laundry list of other problems that I've encountered while working on various Windows installs, but suffice it to say there have been many, not the least of which is I've never seen a Win10 that has run faster than its Android counterpart, despite the Arm's faster chip architecture. My 486/66 with 8 megs of ram runs faster than this 2.5 Ghz Dual machine at times. From a productivity standpoint, I don't get how people can claim that the Win10 machine is a superior machine

      Win addicts, flame me if you'd like, but I'd rather hear some intelligent reasons why anyone would choose to use a Windows machine over other faster, cheaper, more stable systems.

    2. Re:Any fix for slow SMB? by fishscene · · Score: 1

      3 Weeks for 2GB is NOT typical for Windows file transfer. Reach out to your IT support, neighborhood nerd, computer shop, or forums - something is really wrong for it to take that long.

    3. Re:Any fix for slow SMB? by fishscene · · Score: 1

      This has nothing to do with Win 10 and everything to do with something is seriously wrong if it's taking weeks to copy a file..the kind of wrong that can happen to pretty much any OS if files get corrupted, or something wasn't set up right or if something was installed that shouldn't be installed or goofed (like an antivirus goofed up).

    4. Re:Any fix for slow SMB? by grep+-v+'.*'+* · · Score: 1

      I copied a 2 GB file, and it took nearly threee weeks. ... some of my coworkers do. It's driving them nuts.

      That's like 2KB/sec, USR modem speed. Install WireShark somewhere (NOT on your production server) and see what the problem is -- something's busted. (like you don't know!)

      Or check out Resilio Sync (was BitTorrent Sync.) It's a freemium product (think business use must pay, but you could set it up to see if it suffices) which will keep specific/all files synced up between users/servers. You can choose exactly which ones, and the users can also sync between themselves without the server.

      Also libre Syncthing just went to "production" v1.0, if you care. it's the same but different, that's all I know.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    5. Re:Any fix for slow SMB? by Doke · · Score: 1

      Please do not pester your neighborhood nerd. We're all sick of fixing other people's computers, especially if they're clueless. We recently saw one where the owner had put over 20,000 icons on the desktop, then wondered why it was slow.

    6. Re:Any fix for slow SMB? by BlackOverflow · · Score: 1

      If he's still using a Pentium Pro with Slackware he's most likely the neighborhood nerd.

    7. Re:Any fix for slow SMB? by BlackOverflow · · Score: 1

      I copied a 51.8 GB file from one SSD to another last night in about 5 minutes on Win 7.

    8. Re:Any fix for slow SMB? by nehumanuscrede · · Score: 1

      "I'd rather hear some intelligent reasons why anyone would choose to use a Windows machine over other faster, cheaper, more stable systems."

      In no particular order, here are several intelligent reasons why I'm still running Windows
      ( Win 7 Ultimate, Updates and Patches disabled because they tend to break more than they fix )

      Wacom MobileStudio Pro 16 Tablet - $2699 Win 10 only
      The entire Adobe CC Suite - $650 / year Win / Mac only
      Sibelius Ultimate - $900 perpetual license Win / Mac only
      Cubase Pro - $550 perpetual license Win / Mac only
      Capture One Pro - $180 perpetual license Win / Mac only
      Keyshot Pro - $2000 perpetual license Win / Mac only
      Rhinoceros - $1000 perpetual license Win / Mac only
      Zbrush - $895 perpetual license Win / Mac only
      Corel Painter - $400 perpetual license Win / Mac only
      Driver that allows my synthesizer ( Yamaha Montage 8 - $4000 ) to talk to Sibelius & Cubase Win / Mac only

      Of all my software, only Maya has a Linux version that I'm aware of.

      So, in answer to your question, the above represents about $13k worth of reasons why I'm still using a Windows based computer.

    9. Re:Any fix for slow SMB? by thegarbz · · Score: 1

      What did you do to break it? Undo that and you have you fix. There's no wide spread issue with SMB speed. Every consider your HDD in your NAS is shitting itself?

  7. Re:Win98 SE for the win! by Narcocide · · Score: 1

    Win98 SE was your idea of "stable?" I'm guessing you never tried to get more than 64 hours of uptime from it.

  8. Re:Win98 SE for the win! by omnichad · · Score: 1

    You're remembering wrong. I would still get blue screens every month or two with 98SE. The NT kernel is a lot more stable - even with all the junk getting piled in on top.

  9. Re:Win98 SE for the win! by Spamalope · · Score: 2

    I didn't with SE, but your experience was dependent on the quality of your hardware drivers. There were no guard rails there, and lots of drivers that weren't reliable especially when in combination with other iffy drivers. (One can break the rules without symptoms, several breaking the rules shows you why they're there. Vendors don't care when the user doesn't have a way to know they're responsible)

  10. Isn't that standard in a lot of cases? by RyanFenton · · Score: 1

    I know I've pulled a random relative's Windows 7 computer out and turned it on after a random amount of time, reinstalled the system with the key on the system, and got it flagged as not genuine.

    I think Microsoft just wants you to call up their activation helpline in these edge cases, for a variety of small reasons. Not the least of which would be subtle pushes to want an upgrade on old systems.

    But for systems you just want as a garage tool system, or something like a Plex or random file server a relative can maintain, there's no real desire for that.

    Ryan Fenton

  11. I hope they have fix by the time I boot up windows by Revek · · Score: 3, Funny

    Should happen sometime in the next six months.

  12. Re:Win98 SE for the win! by Anonymous Coward · · Score: 2, Informative

    64 hours was fine. The figure you're thinking about is 49 days.

    A 64-hour limit would've been a major issue. A month and a half, however...well, 98 already had enough problems that already made it unlikely you'd ever run it for that long for *that* issue to be a problem.

  13. RDP fix for win7/8/10 by Anonymous Coward · · Score: 1

    Actually RDP also broke in win10 with KB4483234 ... (as well as win7)

    instead of uninstalling the patches, you can fix it like this:
                                Run gpedit.msc
                                Computer Configuration -> Administrative Templates -> System -> Credentials Delegation -> Encryption Oracle Remediation
    Change it to Enable and in Protection level, change back to Vulnerable.

    enjoy! :) (and yes, as a sysadmin, I'm really tired of MS bs patching)

  14. Re:Win98 SE for the win! by Anonymous Coward · · Score: 1

    Which is probably why it took 5 years to notice the problem ...

  15. Patches are major for Windows security. Minutes by raymorris · · Score: 1

    > I was able to roll back the updates and even disabled future updates, but that poses security issues.

    Major security issues. If you're not being targeted by the NSA, the vast majority of attacks on Windows machines are taking advantage of known issues that have been addressed via updates. So lacking the updates makes a big difference to security. The "mean time to compromise", how quickly an internet-connected machine is hacked, is under 10 minutes for an unpatched Windows machine.

  16. Re:Windows 7 Updates by Luckyo · · Score: 1

    DX12 is largely ignored by most gaming companies. Most used is DX11, with second most used being DX9.

  17. Their activation helpline won't help you. by fazig · · Score: 1

    Just yesterday, I was fixing a computer of an acquaintance whose HDD started to make weird clacking noises and would not boot their Windows 7 Pro any more.
    Ordered an SSD, downloaded the latest Win 7 Pro 64 image and created a bootable usb drive. Installation of hard and software went without any issues. Fortunately the new install would recognize the old drive. So I ran ProduKey which found the old key.

    Activation would not work. I called the helpline (which is usual here in Germany for activating OEM Windows, therefore I've lost count of how often I've done this), followed the robocall instructions. It said the key was invalid and let me talk with a technician. The technician with the funny accent then told me that the key was blacklisted and that I should contact the system vendor and hang up.

    Now I know for a fact that their licence was genuine, because we found the original key later. Well, thanks for nothing Microsoft helpline.

    Fortunately acquiring a new, genuine OEM key costs only something like 5€.

  18. Deactivation Ability is National Security Risk by BrendaEM · · Score: 1

    The ability to authorized an operating system is clearly a national security risk. Once a operating system is paid for, there should be not allowed way to deauthorize--else or enemies will surly take advantage of it.

    Additionally, this happened with the last update on my machine; is Microsoft testing rolling operating system blackouts?

    --
    https://www.youtube.com/c/BrendaEM
  19. Don't update by JustAnotherOldGuy · · Score: 1

    I stopped updating my old Win7 box when an update blasted me off the net and I had to recover with a System Restore point.

    I recently went full time to Linux Mint and I plan on running Win7 in a VM for a few older Windows programs I still have to use.

    Microsoft is, in my opinion, deliberately crashing older versions in order to force people onto Windows 10. That's just never going to happen on any of my computers, never never never.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  20. That's with NO user by raymorris · · Score: 2

    > Maybe for non-power users. Who let every JS ad script run by default and open every email attachment without a care.

    Careless users are a problem, a mostly separate problem. No it is needed. The MTC figure I mentioned is for an unpatched Windows machine simply connected to the internet, with no user doing anything.

    One thing stupid users can do is turn off automatic updates on Windows. Another stupid thing that stupid users can do is enable (or leave enabled) UPnP. Those two combine to virtually guarantee the machine is compromised quite quickly.

  21. Re:Windows 7 Updates by Darinbob · · Score: 1

    Some games have DX12 support, but most don't. And those that do have DX12 are new games, and new games aren't as good (just like Hollywood movies). The number of users who can tell the difference between a high quality DX11 and DX12 version of a game is not that large.

  22. Re:Works for me by hambone142 · · Score: 1

    Same here. I'm running Win7 on 4 systems with updates off.

    Been doing it for a few years. Typically, MS updates either decrease performance or break things (or give you an OS you don't want).

    When I can't use Win7 anymore, it'll be Linux.

  23. Re:Where is the news?? by Gornkleschnitzer · · Score: 1

    Now if you're counting in septenary, on the other hand...

  24. Patch Tuesday is once per month by raymorris · · Score: 1

    > Manually check every Tuesday ... If you are incapable of remembering to perform one task a week, please give your computer to someone not quite as mentally disabled.

    Patch Tuesday is second Tuesday of the month, not every Tuesday.
    Once or twice a year they do one on a fourth Tuesday.

    You were saying people who are too "mentally disabled" to know when to update Windows shouldn't touch computers? I assume you'll be unable to reply to this since you'll have to "give your computer to someone not quite as mentally disabled."

  25. Re:Windows 7 Updates by toddestan · · Score: 1

    You'd be surprised, but it seems that gamers tend to hold onto some pretty old stuff. I remember being surprised at how long it took before games finally started shipping on DVDs (instead of multiple CD sets). Heck, Steam only dropped Windows XP support this year. Yes, as in 2019.

    I'd actually be surprised if they are many non-Microsoft owned games that don't target Windows 7.