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Visa, Mastercard Mull Increasing Fees For Processing Transactions: Report (reuters.com)

Visa and Mastercard, the two biggest U.S. card networks, are preparing to increase certain fees levied on U.S. merchants for processing transactions that will kick in this April, the Wall Street Journal reported on Friday, citing people familiar with the matter. From a report: Some of the changes relate to so-called interchange fees, the report said. Interchange fees are what merchants pay to banks when consumers use a credit or a debit card to make a purchase from their store. Fees that Mastercard and Visa charge financial institutions, such as banks, for processing card payments on behalf of merchants are also set to increase, the report said.

36 of 263 comments (clear)

  1. Totally not collusion by Anonymous Coward · · Score: 5, Informative

    Definitely not collusion

    1. Re:Totally not collusion by Dutch+Gun · · Score: 5, Insightful

      Oh, come on. It's totally a coincidence that both would raise their rates at the exact same time, right?

      Recently, the two companies along with several U.S. banks, had to pay over $6 billion to settle a lawsuit brought by merchants who accused the credit card companies of violating federal antitrust laws by forcing merchants to pay swipe fees and prohibiting them from directing consumers toward other methods of payment.

      How shocking. Gosh, if you can't trust a giant, international credit merchant, who CAN you trust these days?

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    2. Re:Totally not collusion by ShanghaiBill · · Score: 5, Insightful

      The problem is that the customer makes the decision on which card to use, but the merchant pays the fee, and is banned from passing the fee onto the customer. So Visa and MC have no incentive to lower fees, since there is no incentive for the decision maker to care.

      The solution is to ban the ban. Merchants should be able to pass on the fee. If customers can see that Visa costs them an extra 3% on their bill, while AmEx costs them 4%, that will be the end of AmEx. It will also open up competition for lower rates from alternative payment systems. Discover Card had lower rates, but it never caught on because the lower rates didn't actually benefit the customer.

      This is similar to healthcare. The insurance company pays, not the patient, so the person making the decision has no incentive to care about the cost. The obvious result is spiraling prices.

    3. Re:Totally not collusion by aitikin · · Score: 2

      There is no ban on passing the fee on to the customer. It is perfectly legal in all 50 states to offer a "Cash Discount" and does not violate the terms of the merchant agreement.

      --
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    4. Re:Totally not collusion by rnturn · · Score: 3, Informative

      Actually, with healthcare, the patient has virtually no way to know the cost of the services they receive. There were recent articles about how, when hospitals released the fees, the obtuse wording and jargon in the price lists made it almost impossible to know what a visit was going to cost. And it's not like there are that many hospitals near to an individual that they're going to take the time to wade through the confusing price lists to decide which one at which to have their surgery. If it's an emergency situation, you go to where the ambulance takes you costs be damned.

      With the absurd rise in deductibles, people may begin taking the time to shop around for a cheaper family physician---if you know exactly what billing codes will be involved in whatever you're planning to have done (and there are no surprises when you get into the examination room) and can drag that information practices' billing staffers. Those are big "if"s.

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    5. Re:Totally not collusion by Anonymous Coward · · Score: 2, Insightful

      Or we just use this tool called "the legal system" to regulate this behavior.

    6. Re:Totally not collusion by Solandri · · Score: 5, Insightful

      While a cash discount can cancel out the average credit card transaction fee, it does not allow for distinction between different fees for different credit cards. So the problem OP pointed out remains - there is no incentive for customers to prefer cards with lower fees over others. That is arguably the reason why the ban is crafted with such an "obvious loophole." Because the loophole seems to make the ban ineffective, when in fact the purpose of the ban is to prohibit competition between different credit cards. Not between credit cards vs cash.

    7. Re: Totally not collusion by saloomy · · Score: 5, Interesting

      I have a business which process most purchases through credit cards a and I can tell you, it is almost impossible to determine at time of purchase what the fees will actually be. There are interchange fees and processing fees and they vary not only between Amex and Visa, but also what type of rewards program the card uses, and what bank the card is issued by. Amex cards issued by banks like a Citi Amex cards are billed different than Amex cards alone.

    8. Re:Totally not collusion by DontBeAMoran · · Score: 3, Insightful

      At the 2017/2018 peak, I had two transactions with a low fee stuck for almost one month before they were finally accepted by the network.

      Also, proof-of-work coins such as Bitcoin are energy wasteful by design.

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    9. Re:Totally not collusion by PurplePhase · · Score: 2

      It is worse than that: HOSPITALS DO NOT HAVE TO LIST FEES - in part BECAUSE THEY DON'T KNOW THEM.

      I went to the ER a year ago. 3 months later I got bills from 3 different companies, covering different services, and paid them. A full YEAR after the procedure I got AN ADDITIONAL BILL. WTF!

  2. Saturate the market by Anonymous Coward · · Score: 5, Insightful

    When you saturate the market to the point where you can't grow anymore, you got to raise prices. Their cost of doing business hasn't gone up, so there's no real reason to raise prices other than to appease Wall Street.

    1. Re:Saturate the market by Freischutz · · Score: 4, Insightful

      When you saturate the market to the point where you can't grow anymore, you got to raise prices. Their cost of doing business hasn't gone up, so there's no real reason to raise prices other than to appease Wall Street.

      Wall Street: A bunch of greedy sociopaths with a sprinkling of hallucinating schizophrenics (also known as 'market analysts') thrown in.

  3. Watch out Visa by Anonymous Coward · · Score: 5, Insightful

    Google or Amazon could end you. It could happen fast and bad. All that's needed is a nudge, and raising merchant fees could be just that.

    They should be lowering fees as an attempt to stave off the inevitable.

    1. Re:Watch out Visa by Anonymous+Brave+Guy · · Score: 3, Insightful

      PayPal hasn't ended credit cards, so it's doubtful that Google or Amazon would do so overnight either. They could certainly inflict considerable damage though, and they surely have the resources to deal with the regulatory overheads of becoming a financial service.

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    2. Re:Watch out Visa by I'm+just+joshin · · Score: 5, Informative

      If PP charged lower merchant fees, they might. But they don't. So they haven't.

    3. Re:Watch out Visa by Anonymous+Brave+Guy · · Score: 2

      Isn't PayPal regulated as a bank at least in Europe these days?

      That said, they do have a terrible reputation for how they treat merchants, particularly in the case of any disputes, and for that reason alone we ruled them out almost immediately for our businesses. People do occasionally ask if we have plans to support them, but nowhere near often enough to make us reconsider.

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  4. Consumers will pay for this by supertrooper · · Score: 3, Insightful

    What needs to happen is that merchants start offering anywhere 1-3% discounts for cash or debit card purchases. Only then we will see a decline in the use of credit cards.

    1. Re:Consumers will pay for this by ctilsie242 · · Score: 2, Informative

      Can't be done. Visa, Mastercard, and Amex all have clauses forbidding those cash discounts, which can cause a merchant's account to be pulled.

    2. Re:Consumers will pay for this by chemish · · Score: 5, Informative

      Can't be done. Visa, Mastercard, and Amex all have clauses forbidding those cash discounts, which can cause a merchant's account to be pulled.

      I'm pretty sure it can be done you just have to do it the right way. I see places all the time offer a ~2% cash discount but what you can't do is add on a 2% credit card fee.

    3. Re:Consumers will pay for this by Anonymous Coward · · Score: 5, Informative

      Nope. That was outlawed in 2010 with the Dodd-Frank bill. They can and do offer cash discounts.

    4. Re:Consumers will pay for this by SlaveToTheGrind · · Score: 5, Informative

      Can't be done. Visa, Mastercard, and Amex all have clauses forbidding those cash discounts, which can cause a merchant's account to be pulled.

      This is a well-worn urban myth. Merchants absolutely can and do offer discounts for paying with cash -- what they can't do is impose a surcharge for paying with a card. Here's a recent article where Visa explains the difference.

    5. Re:Consumers will pay for this by caseih · · Score: 3, Informative

      But a discount for cash isn't the same thing as adding a surcharge for credit cards as far as pricing the CC cost into the retailer's prices. Since CC fees vary, fairly wildly, offering a set discount either means that some cards are still going to cost the retailer more than others. The best the retailer can hope for is an average. The retailer certainly can't offer a discount based on what credit card a customer might have used!

    6. Re:Consumers will pay for this by SlaveToTheGrind · · Score: 3, Insightful

      Since CC fees vary, fairly wildly, offering a set discount either means that some cards are still going to cost the retailer more than others. The best the retailer can hope for is an average.

      This seems like an example of letting the perfect be the enemy of the adequate. The retail world is full of uncertainties that marginally affect the retailer's bottom line. And in any event, a retailer that moves any significant sort of volume will have enough payment data to be able to calculate that average fairly precisely (and then offer a slightly smaller cash discount to cover fluctuations and probably still come out ahead).

    7. Re:Consumers will pay for this by monkeyxpress · · Score: 4, Interesting

      They tried to do this in New Zealand, with a few businesses adding surcharges for using a credit card (when laws were changed to stop credit card companies from preventing this in contracts) and basically the card companies ran media campaigns portraying the businesses as greedy. It worked really well, and the businesses had to backtrack.

      The reality is that the payment card industry is pure genius. They offer endless freebies to card holders, which makes card holders think these companies are their best friends, and then make the customers pay for it all through payment charges. But when a retailer tries to pass these fees on to the customer, the customer gets annoyed because they want all their 'free' stuff by being able to pay with the card, rather than having to use cash. It sort of relies on a level of collective stupidity that is probably impossible to eradicate from society.

    8. Re:Consumers will pay for this by parkinglot777 · · Score: 2

      But a discount for cash isn't the same thing as adding a surcharge for credit cards as far as pricing the CC cost into the retailer's prices. Since CC fees vary, fairly wildly, offering a set discount either means that some cards are still going to cost the retailer more than others. The best the retailer can hope for is an average. The retailer certainly can't offer a discount based on what credit card a customer might have used!

      No, it is not the same, but that doesn't mean cash discount is a bad thing to do. Besides, adding surcharge on top of the total would also give more money to the credit card due to the cumulative value (of a transaction). Let me give you an example of how it works (some stores have already done this).

      Let say the total bill (excluding taxes) of a purchase is $100. Taxes is 10% for easy calculation. There is no tips involved. Visa charges 3% transaction fees. If the store has a policy saying that if the customer pays with cash instead of a credit card, the customer gets 2% off the total purchase. Now, let see how much it would be.

      Pay with Cash
      price: $98 (2% less)
      taxes: $9.80 (10% of total amount)
      TOTAL: $107.80
      Credit card company earned: $0
      Store earned: $98

      Pay with a Credit Card
      price: $100
      taxes: $10 (10% of total amount)
      Total: $110
      Credit card company earned: $3.30
      Store earned: $96.70 ($100 - $3.30)

      As you can see, the store still earns more money even with cash discount compared to going through a credit card process. The only advantage that the store gets is to provide convenience of payment to customers. If a store owner is smart, the store should offer discount if the payment is cash.

  5. Re:cash is king by Opportunist · · Score: 2

    Kinda hard to pay with it online. I offered to scan or fax it, but oddly most companies refused.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  6. Right by Dasher42 · · Score: 4, Funny

    I'm sure with the state of technology and all, the costs to keep track of these records are rising and the credit card companies are just keeping up.

  7. Because the cost is hidden. by Gravis+Zero · · Score: 5, Insightful

    The reason they can do this is because the cost is being hidden from the consumer. Do you think someone would sign up for getting "2% cashback" if they were paying 2.1% more per transaction? Nope and yet that is what is happening. The cause of this is that stores are contractually required to eat the cost of the transaction fees and thus increase the price of goods to compensate. The result is that everyone is subsidizing the transaction fees, even if they pay cash which completely eliminates any desire to compete with lower transaction fees. Pass a law legally compelling stores to isolate the cost of the transaction from the goods themselves and the transaction fees will plummet because then credit card companies will have to compete for consumers.

    If you are in favor the free market then you cannot be in favor of the actions of credit card companies.

    --
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  8. Re:cash is king by swan5566 · · Score: 2

    Doesn't matter. Retail will still in turn raise their prices to compensate, which will effect everyone.

    --
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  9. Re: Compete with Visa? Good luck with that by reanjr · · Score: 2

    If Apple and Google both decided to support the same stable cryptocurrency - e.g., USDC - Venmo would be out of business in a year or two and Visa and MC would be frantic.

  10. Re:cash is king by Fly+Swatter · · Score: 3, Interesting

    This, merchants will just pass the cost increase on to the customer. All customers, since it would be too much work to offer a discount to cash customers. In fact it should be the other way around, card users incur a fee - but that would be bad for business - best to just hide it in higher prices for every one like they already do. As a cash customer, this stinks.

  11. Simple solution by fred6666 · · Score: 5, Interesting

    This is an obvious case where government intervention is required. To limit the fees the oligopoly can charge.
    It has been done in Australia and other places. Visa and Mastercard threatened to leave the country. They didn't.

  12. Re: Compete with Visa? Good luck with that by MakerDusk · · Score: 2

    Google has been focusing their payment system efforts on the 3rd world. Google pay has a monopoly in just about every region where banks can't be counted on to keep their assets secured or where the currency value fluctuates as bad as cryptocurrency. Why challenge establish organizations when you can simply own regions elsewhere.

  13. ACH processing fee by tepples · · Score: 2

    Last I checked, echecks lacked the 3% take but retained an interchange fee on the order of 30 cents, calling it the automated clearinghouse (ACH) processing fee.

    And this processing fee still makes echecks impractical for, say, buying access to 1 article on an ad-free website. Instead, to make up for the cost, websites require readers to buy a whole month or maybe a pack of 100 article views at once, even if 29 days or 97 page views will go unused.

  14. Re:It's not just about lower merchant fees by tepples · · Score: 3, Insightful

    Why caffeinate yourself with a $5 Starbucks coffee when you can buy a 500 mL bottle of Mtn Dew for 50 cents?

  15. By all means raise those rates by WaffleMonster · · Score: 4, Interesting

    Sooner US market gets pissed off enough at visa/mc duopoly with their in your face brazen market collusion and security nightmare 'take' rather than 'give' models and instead move to something half way rational like SWIFT instant payments the better off we will all be.