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Phone Carrier Apps Can Help Fight Robocalls -- Sometimes, Even For Free (cnn.com)

Friday CNN reported on "what you can do right now to stop robocalls."

"Short of throwing your phone in the garbage, there's no way to avoid them altogether. But wireless providers and smartphone developers offer tools to filter out at least some unwanted calls." - Verizon's Call Filter app is free to download on iPhones and Android devices. The company announced Thursday the app will offer some free features -- including auto-blocking calls from known fraudsters, showing warning banners for suspicious calls, and a spam reporting tool. For $2.99 a month per line, the Call Filter app can use a phonebook feature to look up the names of unknown callers, and it can show a "risk meter" for spam calls.

- AT&T's Call Protect has similar free features and add-ons with a $3.99 per month subscription. (iOS and Android)

- T-Mobile phones come loaded with Scam ID, which warns customers about suspicious phone numbers. It's also free to activate Scam Block, which automatically rejects calls from those numbers. An additional app called Name ID offers premium caller identification for $4 per line monthly. (iOS and Android)

- Sprint's Premium Caller ID , which comes pre-installed, looks up unknown numbers and filters and blocks robocalls for $2.99 per line.

- Google's Pixel phones also give you the option to have your voice assistant answer suspicious calls for you. The phone can transcribe the conversation and lets you decide whether to answer.

43 of 69 comments (clear)

  1. Nice to know about NameID by SuperKendall · · Score: 1

    I have T-Mobile, and currently use Hiya and NoMoRobo for hobocalls (left amusing typo in there).

    They both work pretty well, but it seems like an app tied to a carrier might be able to work better in some ways, and reporting calls from multiple people in the network might cause a system-wide block on T-Mobile's behalf sooner than if they didn't know a particular caller was bothering a lot of people with unwanted calls.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Nice to know about NameID by SuperKendall · · Score: 1

      Nope, unless its been reported by numerous others, any local-exchange numbers will come through still.

      That's why I use also Hiya, which blocks local exchange numbers that are not In my contacts. You can use multiple call-blocking apps.

      I used to not let the app have contact access as I'm pretty selective with that, but it turned out ONE GUY I knew has the same exchange, and for a while I kept wondering why I'd only ever get voice mails from him and not hear the calls...

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
  2. You are being CONNED by Anonymous Coward · · Score: 3, Insightful

    So, they charge your for caller ID which is a known defective product. Now they want to charge you again for an application that tries to make up for that known defective product.

    Isn't it time TO SUE THE TELLY COMPANIES????

    1. Re:You are being CONNED by Mister+Transistor · · Score: 3, Informative

      Agreed. Those assholes are charging for "Caller name ID", then charge a monthly blocker fee, and that is limited in the number of calls it blocks.

      Assholes.

      I use an Android app called "Call Control" and it seems to be the best of the blocker apps. It does white and blacklists, and it has no limit on the number of numbers it blocks. The main feature I use it for is local NXX spoofing - you can enter a block of (Area)+NXX, which takes care of all the random fake "local" spam calls! Works great and it's free!

      --
      -- You are in a maze of little, twisty passages, all different... --
    2. Re: You are being CONNED by p51d007 · · Score: 1

      Exactly! Pay for something they should be doing. I ue Truecaller. The spoof your area code calls get through once, then added to the block list.

    3. Re:You are being CONNED by reboot246 · · Score: 1

      "Isn't it time TO SUE THE TELLY COMPANIES????"

      I'm sorry. I first read that as: Isn't it time TO SUE THE TELLY TUBBIES????

    4. Re: You are being CONNED by Swave+An+deBwoner · · Score: 1

      You can do that yourself manually without an app - just add the number to your address book (maybe a group called "scammers") and set the ringtone to silent. They can still leave voicemail though, which I prefer to blocking them completely because a spoofed number one day may be a real caller the next. Suppose the once-upon-a-time spoofed number is that of a local hospital ER for example - a total block could leave you unable to receive a message about someone you know who is ill.

      At least for domestic calls, providing ANI instead of CallID would be a good start. But the telcos won't offer that unless it's legally required.

  3. try Hiya by FudRucker · · Score: 3, Informative

    my Samsung Galaxy S9 has it built in from the factory , plus there is an app at Google playstore for phones that dont come with it from the factory https://play.google.com/store/...

    --
    Politics is Treachery, Religion is Brainwashing
    1. Re:try Hiya by Swave+An+deBwoner · · Score: 1

      My experience is that the scammers/spammers use the same handful of spoofed numbers over and over again, so if "Rachel from Card Services" calls using a given spoofed number, then for the next few months at least, calls from that number are overwhelmingly likely to be "Rachel from Card Services".

      The problem may arise though if you're blocking it after "Rachel from Card Services" has abandoned it and you block a legitimate caller. Or if Rachel happens to spoof a number that is assigned to someone you may want to receive calls from, especially if it ends up being some emergency services number (e.g., hospital ER calling to tell you that your kid's in the hospital).

  4. $3/mo to filter spam? Nope. Try again. by Anonymous Coward · · Score: 5, Insightful

    Dear carriers, charging your customers even more money for a service that tries to solve this problem from their side isn't how this works.

    You should know the traffic that crosses your network. You already know your paying customers, and you should know your network peers. The problem you are having is that you don't know the traffic that is coming from your peers. You should be able to trust your network peer and their traffic, and your network peer should be able to do the same for you. If that's not true, drop that peer link. Over a few iterations, the shitty untrustable peers will be readily identifiable by name, and no one will work with them. Spam calls solved. You're welcome.

  5. HA! by Gravis+Zero · · Score: 1

    Charging people to protect them from the problem that they help create? Brilliant. Some one should find the executives from these companies and punch them in the face.

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:HA! by Hans+Lehmann · · Score: 1

      This (https://en.wikipedia.org/wiki/Randall_L._Stephenson) is that asshole. If you see him in the street, you know what to do.

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
    2. Re:HA! by Anonymous Coward · · Score: 1

      Won't if you fake your Puncher Id.

    3. Re: HA! by Swave+An+deBwoner · · Score: 1

      Just remember to cancel before the end of the free trial period.

  6. Silent ringtone by eford49 · · Score: 3, Insightful

    A silent ringtone as the default also works, if you don't mind having to maintain your own "white-list" by assigning a differnt ringtone for those you want to hear from. Best of all, this approach is free.

  7. There's only one way to be sure by DontBeAMoran · · Score: 1

    Nuke them from orbit.

    Or, in real life, don't have a phone number to begin with. They can't annoy you if they can't fucking call you. In short, fuck them all.
    All my contacts are on iPhone, so I do 100% of my communications via iMessage or Facetime audio.

    --
    #DeleteFacebook
    1. Re:There's only one way to be sure by DontBeAMoran · · Score: 1

      That's part of the "fuck them all" strategy.

      --
      #DeleteFacebook
    2. Re:There's only one way to be sure by Sir+Holo · · Score: 1

      Nuke them from orbit.

      Or, in real life, don't have a phone number to begin with. They can't annoy you if they can't fucking call you. In short, fuck them all.
      All my contacts are on iPhone, so I do 100% of my communications via iMessage or Facetime audio.

      I get iMessage robo-spams all the time, in addition to the calls.

    3. Re:There's only one way to be sure by DontBeAMoran · · Score: 1

      That's probably because your iMessage account is tied to a phone number. Big mistake.

      --
      #DeleteFacebook
  8. the question is by renegade600 · · Score: 1

    did the phone companies allow robocallers to overwhelm their customers in order to sell protection?

  9. ...Profit? by Dieppe · · Score: 1

    So, Mobile Phone carriers are profiting from robocalls? What's next, buying a door for your house and for an extra $4.99 a month they'll come to your home and prevent any unwanted intruders?

    1. Re:...Profit? by eford49 · · Score: 1

      So, Mobile Phone carriers are profiting from robocalls? What's next, buying a door for your house and for an extra $4.99 a month they'll come to your home and prevent any unwanted intruders?

      Doesn't Amazon already offer that?

    2. Re:...Profit? by Swave+An+deBwoner · · Score: 1

      Nah, your tax money pays for policing your neighborhood. Except in those tax-free places where only vigilante protection is available.

      It's more akin to paying a getaway car service to not deliver home intruders to your home. Skip the payment one month and you meet an entirely new set of "visitors".

  10. Spam by DontBeAMoran · · Score: 1

    Waitress: Well, there's spam egg sausage and spam, that's not got much spam in it.
    Wife: I don't want ANY spam!
    Man: Why can't she have egg bacon spam and sausage?
    Wife: THAT'S got spam in it!
    Man: Hasn't got as much spam in it as spam egg sausage and spam, has it?

    --
    #DeleteFacebook
  11. Maybe T-Mobile can fix their site by honestmonkey · · Score: 1

    Tried on three different browsers, get a 404 "Oh Snap" that page doesn't exist, when trying to activate the Scam Block.

    --
    Everything you know is wrong, Just forget the words and sing along.
  12. Good reason not to pay for it by Solandri · · Score: 3, Insightful

    Because once everyone has paid for it, the carriers will approach the telemarketers and say "We'll let you bypass the spam blocking tool we sold to our customers if you pay us $x/mo." What's that saying about the only winner in a war being the guy who sells weapons to both sides?

  13. Old scam, no? by fustakrakich · · Score: 1

    The fireman is the arsonist?

    --
    “He’s not deformed, he’s just drunk!”
  14. Re:I have had good results with Jolly Roger by Iwastheone · · Score: 1

    That's great you have that. As others here have said, carriers should be held responsible to clean up their house. Charging to block spam calls is quite possibly an extortion lawsuit.

  15. Re: I have had good results with Jolly Roger by c6gunner · · Score: 2

    Um. Jolly Roger doesn't do any checking/verification. You're basically filtering out any numbers you don't reckognize and sending them into the abyss.

    I use Jolly Roger too, but I would never do it that indiscriminately. Insteas I've switched to using a VoIP service, and set it up so that it presents all callers with an IVR by default. Phone numbers which I reckognize get filtered to bypass the IVR, while everyone else gets a "press 1 to be connected" message. Human callers press 1 and pass through, while robocalls get stuck there so I never hear them. Every once in a while I check the call log and look for any numbers which keep calling repeatedly without actually getting through; those get added to a filter that forwards them to Jolly Roger on future attempts, for my amusement.

  16. Calls Block by fearm0nger · · Score: 1

    I found an app on the play store called Calls Block. It is free and has allowed me to block all calls that are not on my contacts list. The calls are still able to leave a voice mail but most robo calls dont do that. I have been running it for about 3 weeks now and have not had any robo calls and without it I would get 3-4 a day.

    1. Re:Calls Block by Swave+An+deBwoner · · Score: 1

      You don't need a 3rd party app for that.

      Just set your contacts to have an audible ringtone and set the default ringtone to silent. Same behavior as what you describe without giving away your call metadata (and/or content) to a possibly untrustworthy third party.

  17. If they know who the robocallers are, why should we have to pay to block them? Why are they even allowing their calls to connect at all?

    1. Re:wha? by Swave+An+deBwoner · · Score: 1

      Possibly because they might get sued for blocking any call without prior permission.

      There are still, I think, some clever individuals who make a decent profit by suing telemarketers in court for violating the DNC regulations. If those calls were blocked before they reached these individuals that income would be lost.

      Or more likely some spammer would sue claiming somehow "restraint of trade" (or pretending to simply be a customer who objects).

  18. Easy way to screen calls by n2hightech · · Score: 1

    Set up a ringtone that is silence. Set the default ringtone as silence. Assign everyone in your contacts list a ringtone that makes noise. When friends and family call your phone will ring. When unknown callers call no interruption. Your screen flashes but no noise. People who need to get in touch will leave a voicemail. Few spam callers do leave voicemail. If you are expecting a call from an unknown number look at the screen if it lights up from the expected area code you can risk answering. Works well for me.

  19. Apps shmapps by Megane · · Score: 1

    How can app help with junk calls on my landline phone?

    --
    #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    1. Re:Apps shmapps by eford49 · · Score: 1

      How can app help with junk calls on my landline phone?

      Newer ATT handsets offer "Smart Screening" which operates pretty much the same as having a silent ringtone. Any numbers or ID's you "allow" ring thru but all others hear a message that your calls are being screened. Callers not previously "allowed" are asked to state their name and press "1". If they do that then their call rings thru and you can then opt to answer or forward their call directly to the answering machine.

    2. Re:Apps shmapps by Swave+An+deBwoner · · Score: 1

      VoIP providers may help. CallCentric has a good user-configurable filtering mechanism (included in the basic price, not an add-on).

    3. Re:Apps shmapps by Megane · · Score: 1

      ATT handsets

      I thought all this started back in the '60s when people didn't want to have to have to pay the phone company for equipment?

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  20. Re:Herd protection when 80% pf you have it by DethLok · · Score: 1

    Uh, isn't it already caller pays?

    I'm in Australia, it's caller pays. We don't have an issue with robocalls, at least, I hear no-one complaining about them and we all have mobile phones.

  21. Yay, Capitalism! by rcharbon · · Score: 1

    Now that spam calls have become a profit center, we'll be stuck with them forever.

  22. Voice Mail auto-delete? by Theaetetus · · Score: 1

    I've got a couple different auto-blockers installed, including Hiya and AT&T's blocker. They still seem to let two-three calls through per day. But the worst part is that, even with the calls they block, the robocallers will still leave voicemails (sometimes launching into their spiel, but other times, around three seconds of silence), so even though I don't get the annoying rings, I still get the annoying alerts. I understand that the former may be tough to block, since they seem like legitimate voicemail, but there really should be something to automatically delete the latter. There should be no reason ever to deliver a silent couple-second voicemail.

  23. Spectrum's Nomorobo by Toad-san · · Score: 1

    I don't use a smartphone of any type. But the free service, Nomorobo, provided by my cable-based Spectrum server works very nicely.

    https://newsroom.charter.com/p...

  24. Re:I have had good results with Jolly Roger by Swave+An+deBwoner · · Score: 1

    I don't like the idea of having all my calls listened to by a third party (NSA excluded).

    There's still the free "It's Lenny" service though; you can add Lenny to the conversation manually. I think he's still the best spammer/scammer time-waster out there.