Do you know anyone who owns a store, restaurant, deli, or the like?
Yes. I do. And have for over 35 years.
Ask them who are their most troublesome, high-maintainence, rudest, and most difficult to satisfy customers. You'll find it's the old people every time.
No. You won't. Old people are more particular, but if you accept that they know what they like to eat, and don't want whatever "new thing" you're trying to push on them, it's easy: Give them what they ask for, and they're happy.
The worst customers are 18-25 with rich parents. Second are 25-35 with fat bank accounts and no life experience.
Yes, confirming this means doing a little legwork of your own.
You appear to significantly misunderstand how service in the F&B industry works
"If you do a good job, there will be a bonus at the end."
Using that statement to induce good performance is based ENTIRELY on "regular customer" status.
No. Not at all. A server with any experience (and/or common sense) goes into a job armed with quite a bit of information about what sort of tips to expect.
I.e., if you've worked for this employer for one month and never seen what his bonus looks like, you'll not have as much incentive as someone who has been there ten years and knows the bonus history has been really good. Tipping, for transient customers, cannot be the cause of good service because there is no history to predict what the tip will be. It could be zip, it could be great.
Only if you're completely ignorant of the restaurant's menu, clientele, and reputation; don't understand the local economy; and have neglected to ask the manager, owner, and/or other servers what the average tips are.
One of the very first questions any applicant asks is "what are the tips like?" And the response will be "An average server gets X, a really good server gets Y." And, of course, there's the fact that you learn what the "bonus" will be in the very first hour on the job.
I could tell you with 70% accuracy if a table would be good tippers before they even sat down. After taking their order, that would jump up to 95%.
I said that good service cannot be caused by the tip. Period. Good service is something that is caused by a desire to get a good tip, maybe, and maybe because of pride in their work, or maybe any number of reasons. But what I tip cannot be the cause, because that number is unknown even to me prior to it being left on the table.
The issue here is that you're looking at this in a strictly linear, discrete incident, direct cause-and-effect, way. And that's not how it works. That's not how it works in most industries. Commissions, profit-sharing, and promotions are all "unknown until after the job is done". And yet... all of those are incentives for working harder and doing a better job.
Scenario: I'm a server, new to the profession. I provide reasonably good service to 100 people on my first night. I make tips ranging from 5% to 25%. Assuming an average of 4 person to a table (and no large parties), I have--on the first day--25 data points by which to judge both the quality of my service (especially when compared to other servers that night--we all talk about how much we made in tips), and the aggregate expectation. I can also look at the circumstances, per table, which resulted in higher or lower tips. I can even adjust my behavior throughout the night to reinforce the positive situations and avoid the negative (for those in which I have some control).
The feedback is (as I said originally) aggregate, and non-linear. Your tip can't, of course, retroactively change my service to you, but it can affect my overall level of service. Go through that 500 times a week, and patterns emerge. Your tip--everywhere you go--adds data to the pool. That influences how the pool responds. Just like actuarial tables and risk assessments, it's based on broad, aggregate data. And, as part of that data, your behavior does affect how you're treated (especially considering the "migrant" nature of restaurant servers--the waitress you stiffed at Bob's Burger House last week might be serving you at Bertha's Bistro next week).
Any server worth their salt will know how you're going to tip
And any server who guesses wrong is going to pay for it.
Just like any investor, salesman, supplier, retailer, manufacturer... Business of any sort involves a lot of guesswork and risk. As a server--as opposed to a desk-jockey--
The problem with your argument is that it applies to regular customers and not at all to transients. The TIP comes AFTER the service, and thus cannot be a causal mechanism for GOOD service.
Wrong.
It isn't 100%--because some customers are self-important, snobbish, or cheap--but in the aggregate, it is an excellent mechanism for getting good service. Anyone who works in business or industry understands this. It's the same as year-end bonuses or profit-sharing. "If you do a good job, there will be a bonus at the end."
Plus, an experienced server knows how to spot those people that won't leave a good tip (it's almost always quite obvious in their behavior from the get-go). I've worked F&B off-and-on for about 30 years (I've family in the business, and frequently helped out). I could tell you with 70% accuracy if a table would be good tippers before they even sat down. After taking their order, that would jump up to 95%.
Waiting tables is a skill. It involves acting, customer service, sales techniques, conflict resolution, and an incredible degree of self-control. If you think the servers are all just going through the paces until after you've tipped them once, you're quite mistaken. Any server worth their salt will know how you're going to tip and adjust their approach (and expectations) accordingly.
if you think that something being nuclear waste somehow precludes it from exploding; you will find nothing that suggests any such natural law.
Except, of course, all the chemistry and physics and engineering that's required to shape a specific type of nuclear material into a specific size and shape and force it into critical mass using a specific trigger and circumstances in order to make it explode.
Or did you think the entirety of the Manhattan Project was based on "Hey...let's just through a bunch of radioactive stuff in an oil drum"?
There's common courtesy and a middle ground. No... There's no reason you should answer the phone at 3AM (gee, thanks for the extreme example). However, look at all the people referring to work situations. Note the context of my comment:
I bet when you call a company...
It's not hypocrisy. When I'm at work and the phone rings, I answer it--because talking to clients and colleagues is part of the job. It's not something to be done at my convenience--nor in my preferred method.
What I'm reading from people here is: "I'm too important to be bothered with having to actually talk to a person. The world revolves around my schedule and preferences; everyone else can just wait until I'm willing to communicate."
"If it's important they can leave a voicemail--I'll get back to them when I feel like it."
"They should text me so they don't interrupt me--I'll get back to them when I feel like it."
"A phone call makes me have to pay attention to the person--they should communicate with me when I feel like it."
"I don't care if the other person is on a tight schedule and has things they need to accomplish--I'll get back to them when I feel like it."
But I bet when you call a company, you expect a real person to answer the phone and talk to you.
[A]you're also granting them permission to record and use footage of all your attendees and speakers, "in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to." [B]And after that Eventbrite "will own all rights of every nature whatsoever in and to all films and photographs taken and recordings made hereunder, including without limitation of all copyrights therein and renewals and extensions thereof, and the exclusive right to use and exploit the Recordings in any manner, in any medium or context now known or hereafter developed..."
If you grant A, B is automatic under current copyright law.
One possible exception: If any of the recorded material has a previous copyright (e.g., a speaker uses a speech to which they hold the copyright), Everbrite can not usurp that copyright.
Other than that? It's quite likely that this will stand up in court.
That being said: Don't use Everbrite. Tell everyone you know not to use Everbrite. Hire a local firm that does what they do, and stipulate in the contract that it's "work for hire".
Can they be switched to independent contractors too?
No.
Because the schools (via collective bargaining with AFSCME) dictate working days, working hours, breaks, holidays, benefits, etc. They are also subject to state certification and licensing, and required to teach certain topics within their discipline. The teachers have zero choice in any of this (except through collective bargaining agreements).
People seem to forget that Amazon is a private business. They can do whatever they want. [...] Not shown in Amazon searches.... nothing to see here... move along.
Nobody has said anything about the First Amendment--which you are jumping onto with a strawman.
Just because they're a private business doesn't mean they're immune to criticism.
People are complaining that this private business is behaving in a way which is detrimental to the livelihood of their suppliers, and convenience of their customers. This IS something worth discussing--so that suppliers and customers know what's happening and can make knowledgeable business and purchasing decisions.
The "technology" that caught the bomber has been around for >30 years. Stores have been recording video and cops have been using it since your grandparents by this point.
I know this may be a surprise to you, but we're not all Millennials. My grandparents died in 1967, 1982, 1986, and 1998. The last of those was in a nursing home for 10 years with severe Alzheimer's. 30 years ago, I was in university. The Berlin Wall was still standing, the Cold War was in full swing, the "World Wide Web" was several years from being born, "Car phones" were something only the rich could afford, and "cell phones" were a brick connected to a briefcase--something only affordable by the wealthy.
"Google search history", "cell tower data", and "cell phone GPS data" (listed in TFS) most certainly did NOT exist 30 years ago.
If you think 30 years ago is "your grandparent's time", you're obviously young. It might surprise you to know that "the government can track you everywhere you go" is something that your grandparents almost certainly considered "unAmerican"--if not outright "evil". That's what the Nazis and the Commies did, not America.
Jesus fucking Christ people. Free speech only keeps the government from impeding your speech.
Incorrect.
There are 3 aspects which you are conflating: Free speech, censorship, and the First Amendment. Only the last is limited to the United States government.
"Free speech" is a concept--a recognized human right in more countries than just the United States. Free speech can be constrained by anyone from a government down to a bully with a baseball bat and an a violent agenda.
"Censorship" can be--and IS-- practiced by governments, employers, media outlets, schools, and more.
"The First Amendment" is a specific part of the US Constitution which constrains the US government from impeding your human right of Free Speech.
A good Marketing Director (or marketing staff) would be opposed to this sort of change. Marketing isn't about selling something new and supporting all updates and changes; it's about creating a positive relationship between companies and customers. 95% of the time that means NOT changing things.
This sort of stuff isn't coming from the marketing department. It's coming from some C-level idiot who doesn't understand the first thing about customer service or brand reputation.
If I build a house, I can will it to my ancestors [sic], it will remain ours in perpetuity unless sold at some point.
And you will pay for the upkeep of the house, and pay taxes on the house (and the property below it). But more importantly, nobody is paying you or your descendants for your right to keep that house. Nor is anyone prevented from making their own house that looks like yours.
If, on the other hand, I write a tune or a book, or develop a drug, or create a painting — well, then I will only be rewarded for a brief period.
Just a note: drugs are patented, not copyrighted, and patents run out after (a maximum) of 21 years.
All the things you mention are built upon knowledge and skills of previous creators ("we stand on the shoulders of giants"). The purpose of copyright was to create a protected period during which creators could make money--so they would be encouraged to create more. It's a contract between society and creators.
This is almost certainly referring to "inside the ring road", meaning within the actual city limits. Provincial Shanghai is not only growing, but is expanding its metro system to nearby cities, and has been looking to officially annex one or two of the nicer nearby cities.
Boy are you in for a shock when you go out and actually meet normal people...
...who are part of an aging population which doesn't have perfect eyesight and dexterous little fingers. For a large part of the population, trying to read or type on a phone is an endeavor in frustration. And that population is self-replacing. Everyone is getting older, and with that comes the need for reading glasses, and reduced manual dexterity.
It depends on which version of Spanish you're talking about. There are many accents (and even dialects) for Spanish, with the most significant being the basic New World/Old World split.
When I was in the Mexico City area, for example, I found that the J often makes almost no sound. So Julio sounded like "Oolio".
Only the less experienced people would get terminated due to budget constraints.
Again: This protects the incompetent and the disruptive personnel and brings down the entire workforce. A bad worker--regardless of seniority--is a bad worker, and should be gotten rid of, not rewarded.
I want my car designed by the people with the most time in service, not the most education, knowledge, etc.
Really? You want your car designed by the guy who knows he can't get fired, and has no reason to do any better than "good enough"?
I've been a member of 3 different unions and I've worked with somewhere around 150 different locals in over 50 jurisdictions in the US and Canada. In Washington DC, I had a jouneyman show up drunk. I reported him to the steward, he was sober the next day, but drunk again on the 3rd. I cut him from my crew.... and he was just reassigned to another crew and allowed to keep working (while drunk at 8am).
Protecting all workers at all costs is bad for business, bad for production, and bad for the other workers who watch incompetence be rewarded.
Slashdot Mirror
Do you know anyone who owns a store, restaurant, deli, or the like?
Yes. I do. And have for over 35 years.
Ask them who are their most troublesome, high-maintainence, rudest, and most difficult to satisfy customers. You'll find it's the old people every time.
No. You won't. Old people are more particular, but if you accept that they know what they like to eat, and don't want whatever "new thing" you're trying to push on them, it's easy: Give them what they ask for, and they're happy. The worst customers are 18-25 with rich parents. Second are 25-35 with fat bank accounts and no life experience.
Yes, confirming this means doing a little legwork of your own.
I've been doing that legwork for over 35 years.
You appear to significantly misunderstand how service in the F&B industry works
"If you do a good job, there will be a bonus at the end."
Using that statement to induce good performance is based ENTIRELY on "regular customer" status.
No. Not at all. A server with any experience (and/or common sense) goes into a job armed with quite a bit of information about what sort of tips to expect.
I.e., if you've worked for this employer for one month and never seen what his bonus looks like, you'll not have as much incentive as someone who has been there ten years and knows the bonus history has been really good. Tipping, for transient customers, cannot be the cause of good service because there is no history to predict what the tip will be. It could be zip, it could be great.
Only if you're completely ignorant of the restaurant's menu, clientele, and reputation; don't understand the local economy; and have neglected to ask the manager, owner, and/or other servers what the average tips are.
One of the very first questions any applicant asks is "what are the tips like?" And the response will be "An average server gets X, a really good server gets Y." And, of course, there's the fact that you learn what the "bonus" will be in the very first hour on the job.
I could tell you with 70% accuracy if a table would be good tippers before they even sat down. After taking their order, that would jump up to 95%.
I said that good service cannot be caused by the tip. Period. Good service is something that is caused by a desire to get a good tip, maybe, and maybe because of pride in their work, or maybe any number of reasons. But what I tip cannot be the cause, because that number is unknown even to me prior to it being left on the table.
The issue here is that you're looking at this in a strictly linear, discrete incident, direct cause-and-effect, way. And that's not how it works. That's not how it works in most industries. Commissions, profit-sharing, and promotions are all "unknown until after the job is done". And yet... all of those are incentives for working harder and doing a better job.
Scenario: I'm a server, new to the profession. I provide reasonably good service to 100 people on my first night. I make tips ranging from 5% to 25%. Assuming an average of 4 person to a table (and no large parties), I have--on the first day--25 data points by which to judge both the quality of my service (especially when compared to other servers that night--we all talk about how much we made in tips), and the aggregate expectation. I can also look at the circumstances, per table, which resulted in higher or lower tips. I can even adjust my behavior throughout the night to reinforce the positive situations and avoid the negative (for those in which I have some control).
The feedback is (as I said originally) aggregate, and non-linear. Your tip can't, of course, retroactively change my service to you, but it can affect my overall level of service. Go through that 500 times a week, and patterns emerge. Your tip--everywhere you go--adds data to the pool. That influences how the pool responds. Just like actuarial tables and risk assessments, it's based on broad, aggregate data. And, as part of that data, your behavior does affect how you're treated (especially considering the "migrant" nature of restaurant servers--the waitress you stiffed at Bob's Burger House last week might be serving you at Bertha's Bistro next week).
Any server worth their salt will know how you're going to tip
And any server who guesses wrong is going to pay for it.
Just like any investor, salesman, supplier, retailer, manufacturer... Business of any sort involves a lot of guesswork and risk. As a server--as opposed to a desk-jockey--
Wrong.
It isn't 100%--because some customers are self-important, snobbish, or cheap--but in the aggregate, it is an excellent mechanism for getting good service. Anyone who works in business or industry understands this. It's the same as year-end bonuses or profit-sharing. "If you do a good job, there will be a bonus at the end."
Plus, an experienced server knows how to spot those people that won't leave a good tip (it's almost always quite obvious in their behavior from the get-go). I've worked F&B off-and-on for about 30 years (I've family in the business, and frequently helped out). I could tell you with 70% accuracy if a table would be good tippers before they even sat down. After taking their order, that would jump up to 95%.
Waiting tables is a skill. It involves acting, customer service, sales techniques, conflict resolution, and an incredible degree of self-control. If you think the servers are all just going through the paces until after you've tipped them once, you're quite mistaken. Any server worth their salt will know how you're going to tip and adjust their approach (and expectations) accordingly.
Except, of course, all the chemistry and physics and engineering that's required to shape a specific type of nuclear material into a specific size and shape and force it into critical mass using a specific trigger and circumstances in order to make it explode.
Or did you think the entirety of the Manhattan Project was based on "Hey...let's just through a bunch of radioactive stuff in an oil drum"?
Yes. KDE is "still around".
A quick google of "best linux desktop environments" results in...
It might not be the best for you, but it's still one of the top DEs.
There's common courtesy and a middle ground. No... There's no reason you should answer the phone at 3AM (gee, thanks for the extreme example). However, look at all the people referring to work situations. Note the context of my comment:
It's not hypocrisy. When I'm at work and the phone rings, I answer it--because talking to clients and colleagues is part of the job. It's not something to be done at my convenience--nor in my preferred method.
What I'm reading from people here is: "I'm too important to be bothered with having to actually talk to a person. The world revolves around my schedule and preferences; everyone else can just wait until I'm willing to communicate."
But I bet when you call a company, you expect a real person to answer the phone and talk to you.
https://www.carpenters.org/cra...
Members of the carpenters union are called "Millwrights".
If you grant A, B is automatic under current copyright law.
One possible exception: If any of the recorded material has a previous copyright (e.g., a speaker uses a speech to which they hold the copyright), Everbrite can not usurp that copyright.
Other than that? It's quite likely that this will stand up in court.
That being said: Don't use Everbrite. Tell everyone you know not to use Everbrite. Hire a local firm that does what they do, and stipulate in the contract that it's "work for hire".
Can they be switched to independent contractors too?
No.
Because the schools (via collective bargaining with AFSCME) dictate working days, working hours, breaks, holidays, benefits, etc. They are also subject to state certification and licensing, and required to teach certain topics within their discipline. The teachers have zero choice in any of this (except through collective bargaining agreements).
People seem to forget that Amazon is a private business. They can do whatever they want. [...] Not shown in Amazon searches.... nothing to see here... move along.
Nobody has said anything about the First Amendment--which you are jumping onto with a strawman.
Just because they're a private business doesn't mean they're immune to criticism.
People are complaining that this private business is behaving in a way which is detrimental to the livelihood of their suppliers, and convenience of their customers. This IS something worth discussing--so that suppliers and customers know what's happening and can make knowledgeable business and purchasing decisions.
What business do you think exists (other than MS devs) that absolutely requires Microsoft systems to run?
The "technology" that caught the bomber has been around for >30 years. Stores have been recording video and cops have been using it since your grandparents by this point.
I know this may be a surprise to you, but we're not all Millennials. My grandparents died in 1967, 1982, 1986, and 1998. The last of those was in a nursing home for 10 years with severe Alzheimer's. 30 years ago, I was in university. The Berlin Wall was still standing, the Cold War was in full swing, the "World Wide Web" was several years from being born, "Car phones" were something only the rich could afford, and "cell phones" were a brick connected to a briefcase--something only affordable by the wealthy.
"Google search history", "cell tower data", and "cell phone GPS data" (listed in TFS) most certainly did NOT exist 30 years ago.
If you think 30 years ago is "your grandparent's time", you're obviously young. It might surprise you to know that "the government can track you everywhere you go" is something that your grandparents almost certainly considered "unAmerican"--if not outright "evil". That's what the Nazis and the Commies did, not America.
Jesus fucking Christ people. Free speech only keeps the government from impeding your speech.
Incorrect.
There are 3 aspects which you are conflating: Free speech, censorship, and the First Amendment. Only the last is limited to the United States government.
"Free speech" is a concept--a recognized human right in more countries than just the United States. Free speech can be constrained by anyone from a government down to a bully with a baseball bat and an a violent agenda.
"Censorship" can be--and IS-- practiced by governments, employers, media outlets, schools, and more.
"The First Amendment" is a specific part of the US Constitution which constrains the US government from impeding your human right of Free Speech.
Yes. They will.
And PBS, NPR, RFA, RFE, RL, and any other news source that is funded by a government.
"If you can't explain it simply, you don't understand it well enough.""
-- Albert Einstein
A good Marketing Director (or marketing staff) would be opposed to this sort of change. Marketing isn't about selling something new and supporting all updates and changes; it's about creating a positive relationship between companies and customers. 95% of the time that means NOT changing things.
This sort of stuff isn't coming from the marketing department. It's coming from some C-level idiot who doesn't understand the first thing about customer service or brand reputation.
If I build a house, I can will it to my ancestors [sic], it will remain ours in perpetuity unless sold at some point.
And you will pay for the upkeep of the house, and pay taxes on the house (and the property below it). But more importantly, nobody is paying you or your descendants for your right to keep that house. Nor is anyone prevented from making their own house that looks like yours.
If, on the other hand, I write a tune or a book, or develop a drug, or create a painting — well, then I will only be rewarded for a brief period.
Just a note: drugs are patented, not copyrighted, and patents run out after (a maximum) of 21 years.
All the things you mention are built upon knowledge and skills of previous creators ("we stand on the shoulders of giants"). The purpose of copyright was to create a protected period during which creators could make money--so they would be encouraged to create more. It's a contract between society and creators.
This is almost certainly referring to "inside the ring road", meaning within the actual city limits. Provincial Shanghai is not only growing, but is expanding its metro system to nearby cities, and has been looking to officially annex one or two of the nicer nearby cities.
Boy are you in for a shock when you go out and actually meet normal people...
...who are part of an aging population which doesn't have perfect eyesight and dexterous little fingers. For a large part of the population, trying to read or type on a phone is an endeavor in frustration. And that population is self-replacing. Everyone is getting older, and with that comes the need for reading glasses, and reduced manual dexterity.
Toby Zeigler is my hero.
https://www.youtube.com/watch?...
Meanwhile, in a different country, I've been doing this for the past 2 years (for a small company, not a big news org).
It depends on which version of Spanish you're talking about. There are many accents (and even dialects) for Spanish, with the most significant being the basic New World/Old World split.
When I was in the Mexico City area, for example, I found that the J often makes almost no sound. So Julio sounded like "Oolio".
Ah.
Time to check the batteries in my sarcasometer, I guess.
I've heard those exact things said seriously enough that it sounded (read) as legit.
This would NEVER happen in a UNION shop.
You say that like it's an inherently good thing.
Everyone would get raises.
Including the people who don't deserve them.
Everyone would get promotions.
No. You can't promote everyone.
Only the less experienced people would get terminated due to budget constraints.
Again: This protects the incompetent and the disruptive personnel and brings down the entire workforce. A bad worker--regardless of seniority--is a bad worker, and should be gotten rid of, not rewarded.
I want my car designed by the people with the most time in service, not the most education, knowledge, etc.
Really? You want your car designed by the guy who knows he can't get fired, and has no reason to do any better than "good enough"?
I've been a member of 3 different unions and I've worked with somewhere around 150 different locals in over 50 jurisdictions in the US and Canada. In Washington DC, I had a jouneyman show up drunk. I reported him to the steward, he was sober the next day, but drunk again on the 3rd. I cut him from my crew.... and he was just reassigned to another crew and allowed to keep working (while drunk at 8am).
Protecting all workers at all costs is bad for business, bad for production, and bad for the other workers who watch incompetence be rewarded.