In that case, they should have offered to do a ToS (Transfer of Service) to another person's name. If that was declined, then they should have allowed the entire account to be disconnected with no Early Termination Fee upon receipt of the aforementioned documents.
You got ripped. I once worked for VZW and the standard policy is that if the user of a phone line dies, the account holder can send in a copy of the death certificate or obituary and that line can be disconnected with no early termination fee. Now, your mom's line would still have been required to be open because a contract is a contract and she was still alive. But you should not have been charged for cancelling the line of the deceased.
It occurred to me while reading this, but do they really need to replicate the same number of neurons as in the human brain? I mean, a lot of the neurons and such in our brain are dedicated to controlling autonomic responses and such that the computer doesn't have.
Though I guess the problem then becomes figuring out how many neurons are needed for consciousness without needing the autonomic control.
Allow me to preface my comments here by saying I've worked for Verizon Wireless customer service.
Now that that's out of the way, Verizon Wireless DOES have policies outlined in their "Methods and Procedures" (documents telling agents what to do in X situation) for this circumstance. In fact, when an agent receives a call from someone stating they are a police officer that agent is required to immediately transfer the call (cold transfer, IE: agent transfers and doesn't introduce the officer to the other line) to a special department that is under VZW's legal department (same speed dial number). I've actually had a call similar to this. I don't know if the account was suspended for non-payment, but I received a call from a police officer needing to locate an individual that had been reported missing.
I warm transferred the call (I was honestly nervous as hell because I knew someone's life could be in danger). Instead of just transferring the call, I stayed on the line until I got the agent from that department on the line.
According to the M&Ps, those agents are supposed to do ANYTHING to assist the police in locating a missing person. If that means reconnecting the line, they are supposed to do that.
What this sounds like is that the agent who received the call didn't know that they were supposed to transfer the call to that specialty team and instead tried to handle it themselves. That agent will probably be out of a job very shortly.
So no, this wasn't something that happened because of a corporate policy, this is something that happened because the agent who received the call didn't know what to do and didn't properly follow the corporate policy.
While it is not this way in all of the USA, in Texas and many southern states people are raised from the time they are born to utilize sir/maam in any communication with someone who has more authority than you. This includes parents, employers, officers of the law, etc. It is a purely societal thing in the southern USA and probably won't be changed anytime soon. Calling the officer sir/maam is simply showing respect to them. Better chance of getting off with a warning if you are polite than if you are not, after all.
If they are so willing nowadays to give sci-fi a better shot if it has strong online following and such, why has Firefly not been revived? We Browncoats are about as rabid of fans as a show could ever hope for.
Problem is, doing this isn't going to hurt the publishers in the least. They made their money when the game was sold to the retailer. All this is doing is making retailer lose money.
So unless this law allows the retailer to go back and get THEIR money back from the publisher, the only one hurt is the retailer.
I have to be completely honest as I write this. I personally found that the first website I was going to when I opened my browser was iGoogle, so I set that as my homepage. I don't think I've looked at a MS webpage in the past five years except to update Windows on my machine.
I'm sure I'm not the only one who goes to Google on a daily basis. It's even how I get my/. feeds.
The article talks about the Thor being slow to turn, so it was possible for a small, fast tank to drop in behind it and beat it down by constantly staying out of its line of fire. So in short, I think that they've got your concerns covered.:-)
Slashdot Mirror
Hmm, I can foresee this not being too bad. Maybe Santa will start leaving vodka in my stocking instead of socks.
In that case, they should have offered to do a ToS (Transfer of Service) to another person's name. If that was declined, then they should have allowed the entire account to be disconnected with no Early Termination Fee upon receipt of the aforementioned documents.
You got ripped. I once worked for VZW and the standard policy is that if the user of a phone line dies, the account holder can send in a copy of the death certificate or obituary and that line can be disconnected with no early termination fee. Now, your mom's line would still have been required to be open because a contract is a contract and she was still alive. But you should not have been charged for cancelling the line of the deceased.
It occurred to me while reading this, but do they really need to replicate the same number of neurons as in the human brain? I mean, a lot of the neurons and such in our brain are dedicated to controlling autonomic responses and such that the computer doesn't have.
Though I guess the problem then becomes figuring out how many neurons are needed for consciousness without needing the autonomic control.
Allow me to preface my comments here by saying I've worked for Verizon Wireless customer service.
Now that that's out of the way, Verizon Wireless DOES have policies outlined in their "Methods and Procedures" (documents telling agents what to do in X situation) for this circumstance. In fact, when an agent receives a call from someone stating they are a police officer that agent is required to immediately transfer the call (cold transfer, IE: agent transfers and doesn't introduce the officer to the other line) to a special department that is under VZW's legal department (same speed dial number). I've actually had a call similar to this. I don't know if the account was suspended for non-payment, but I received a call from a police officer needing to locate an individual that had been reported missing.
I warm transferred the call (I was honestly nervous as hell because I knew someone's life could be in danger). Instead of just transferring the call, I stayed on the line until I got the agent from that department on the line.
According to the M&Ps, those agents are supposed to do ANYTHING to assist the police in locating a missing person. If that means reconnecting the line, they are supposed to do that.
What this sounds like is that the agent who received the call didn't know that they were supposed to transfer the call to that specialty team and instead tried to handle it themselves. That agent will probably be out of a job very shortly.
So no, this wasn't something that happened because of a corporate policy, this is something that happened because the agent who received the call didn't know what to do and didn't properly follow the corporate policy.
Problem is that these guys are calling cell phone and such as well.
As long as they don't name it Skynet, I'm happy.
While it is not this way in all of the USA, in Texas and many southern states people are raised from the time they are born to utilize sir/maam in any communication with someone who has more authority than you. This includes parents, employers, officers of the law, etc. It is a purely societal thing in the southern USA and probably won't be changed anytime soon. Calling the officer sir/maam is simply showing respect to them. Better chance of getting off with a warning if you are polite than if you are not, after all.
If they are so willing nowadays to give sci-fi a better shot if it has strong online following and such, why has Firefly not been revived? We Browncoats are about as rabid of fans as a show could ever hope for.
In the immortal words of one of my best friends...
"Yeah, I'd hit it."
(Yes, the identical previous comment was mine, stupid forgetting to log in)
If this is your first night, you have to use the new cover sheets for your TPS reports.
Problem is, doing this isn't going to hurt the publishers in the least. They made their money when the game was sold to the retailer. All this is doing is making retailer lose money.
So unless this law allows the retailer to go back and get THEIR money back from the publisher, the only one hurt is the retailer.
I have to be completely honest as I write this. I personally found that the first website I was going to when I opened my browser was iGoogle, so I set that as my homepage. I don't think I've looked at a MS webpage in the past five years except to update Windows on my machine.
/. feeds.
I'm sure I'm not the only one who goes to Google on a daily basis. It's even how I get my
To quote my favorite Martian...
"Where was the kaboom? There was supposed to be an earth shattering kaboom!"
Step 1: Hire me. ...
Step 2:
Step 3: PROFIT!
So does that mean that units of morality would be morons?
The article talks about the Thor being slow to turn, so it was possible for a small, fast tank to drop in behind it and beat it down by constantly staying out of its line of fire. So in short, I think that they've got your concerns covered. :-)
I for one approve of our new undead overlords.
:-D)
(And kudos for reading GitP. It's awesome