If you read the page, the NYPD told him to bring the receipt and a serial number to the precinct and fill out a report. Apparently they believe it is a crime.
Exactly. And the thieves are dead wrong thinking NYPD has bigger fish to fry. NYPD dispatched a detective to come and arrest an employee at my mom's shop in Manhattan who skimmed $38 from the till. We had the whole thing on the surveillance DVR. Basically, if you collect good evidence and hand them a case that they can chalk up a win on, they will do it. I think our boy has done exactly that. They will be in custody soon. The funny thing is how they multiplied this from a simple misunderstanding where they could have said "sorry, here's your Sidekick back", to now having multiple charges to answer to. I wouldn't put it past an NYC ADA to subpoena a paternity test to see if the guy should be charged with statutory rape.
His ruling was a bit more than "go away kids, you bother me". I'm sure the judge knew this would receive national coverage and completely humiliate both parties.
Anonymous Coward? Anonymous Troll seems more appropriate but I'll bite. Your mythical "little guy" won't have the money to fight an infringement case ($300K-$700K) anyway. End of Story.
Me too! I'd choose Jason's. The drop shadows around an article summary, combined with the inset before the green header is just absolutely beautiful. The collapsible menus on the left are great. There is just enough whitespace around the various elements create readability, and drive your eyes straight to the meat of the page. The design maintains the/. Zeitgeist in a way that the other two designs seem to completely miss. 548 thumbs up.
[Ok, I'm really going a little over the top here, but I somehow feel like this is my 15 minutes as an art critic.]
I really hate that "upper left corner" style of Michael's...where's the rest of the fucking box? Is there some kind of bit shortage where we need to conserve every last byte in transmission? Seriously though, the corner is little more than fluff and does little to enhance readability or make the articles "pop". 93 thumbs down.
Peter's doesn't render properly in Safari. The right column rams up into the search box. Surely this is a minor glitch that can be solved, but even if it were, I have to say the green dominates too much. The sub-articles are not visually distinct from the main articles. Overall, I feel more like I'm on a golf course, not looking at a website. 27 thumbs down for letting green dominate the scene and another 9 thumbs down for the sub-article snafu, for a total of 36 thumbs down. Clearly not as bad as the previous entry, and clearly nothing to earn it a single thumb up.
"I don't support home users, because it would cost you less money to simply purchase a new Dell box than it would to hire me to fix your spyware infestation"
One is that BitTorrent is not for "swapping video" a lot of software is legitimately distributed that way.
IIRC in my past duties as sysadmin I really did not want anyone downloading legitimately available spy^H^H^Hsoftware from anywhere and installing it on their machines.
I saw this coming when I read the pre-release specs of the PSP. I saw this guy on a JetBlue flight watching a PSP movie. He held his arm out in front of him for 2 hours to do it. That's when I knew my insight was correct.
Sorry I'm off by a factor of 100. The costs per pixel were $0.00051 and $0.00067 respectively.
Re:Best customer service, or basic consumer rights
on
Why Everyone Loves Apple
·
· Score: 2, Informative
Ok Fritz, Perhaps this will drive the point home.
I own a 30" HD Cinema Display purchased as a refurb, and a ViewSonic 20" purchased new. I paid $2099 for the 30" and $1299 for the 20" (when it was new). Given their respective pixel densities, I paid $0.051 per pixel for the 30" and $0.067/pixel for the 20".
Both of the displays have had to go in for repair. Both companies honored my "basic consumer rights", however I believe you will find that their styles vary widely.
The 30" would intermittently get an abundance of white pixels. I contacted Apple, they overnighted me a box. The next day I put the display and some photos of the failure mode in the box and called Airborne who picked it up that day. It was at the factory the following day where they replaced the panel and the cable and overnighted it back to me the same day. Total down time: approx 40 hours. Cost: $0.
Now, here's the story of the 20" repair. Basically, the inverters are failing. I contacted ViewSonic, spoke to a tech who didn't seem to understand my explanation that after power up, I could see a flickering image of my computer's desktop for about 3 seconds, much like a faulty fluorescent light fixture, then the screen would go black and the power LED stays green, and yes the cables are screwed down and firmly inserted. After about 10 minutes, she told me her computer was fubar'd, took my number and said she would have to call me back. I waited 6 hours, no return call. So I called back. Next guy says sure, here's your RMA number, you can ship it to us or drop it off at our place. You also have to fax your proof of purchase to this number. Note he did not specify any sequence to these steps.
ViewSonic is about 20 miles away from me, and I wanted to get out for a drive (and I did not have a box), so I dropped it off. I had previously taken this same unit in for repair, and they accepted it with just the RMA number. Not so this time. When I was at the factory, I was then informed they could not accept my display because nobody had approved it for receipt. I showed her the photocopy of my store receipt I had brought with me, but no dice. She tells me she has no authority to override the system, then pointed at the phone, yes an extra phone on the service desk which was oriented to face the customers. I'm guessing they need the phone a lot. So I call tech support again, give them the RMA number, tell them my situation and that they had responsibility for not properly instructing me about the sequence of faxing and returning. I ask, can you please fix this for me so I can drop the monitor off? Basically, somebody needed to push a button to enable the receiving clerks software to accept the barcode scan from my monitor. On hold for 10 minutes. The guys tells me sorry he can't do anything. I ask to speak to a supervisor. 10 minutes, sorry there is supervisor available. I tell him I'll be OK if he can overnight me a prepaid shipping box to my home, I'll send it then. 10 minutes on hold, sorry we can't send you the box. I then tell him if I have to go home I will be suing them in small claims court for damages due to their negligence. 10 minutes on hold, and still he can't do anything to help me. He says after all that time on hold that the problem is between me and the clerk. I tell the clerk that was the last thing he said, and she was flabbergasted. She says I don't have any way to do that. So she calls up tech support via the same 800 number (I heard the same voice prompts while she had it on speaker), gets through to a supervisor, who finally after she explains the situation 3 times, pushes the appropriate buttons to set whatever flag in their RMA database. Nearly an hour later, they accept my monitor.
As for the repair, well, how do you think that goes? It will be 7-14 BUSINESS Days for them to repair my monitor, at which point, they will ship the unit back to me via ground. Total down time: so far, about 11 days, and I still don't have my monitor back. Just to replace some cra
I'm not sure what programs you have experience with, however, I can say that my experience with 12-step programs differs from what you have written. At an average attendance rate of 8-18 people, I would hardly call it "Large Group Awareness Training". Most of the real work is done outside of group meetings, usually alone. The groups really serve to help people identify - to see similarities between themselves and others, and to find people who can provide support during the tough times.
First, nobody is required to pay anything to attend. People can come and go as they please. They need not arrive on time nor must they stay for an entire group meeting.
Second, these "steps" are nothing like a step-by-step recipe. They are basically designed to take the recovering addict on an introspective tour of themselves, first to admit there is a problem and that there might be help available. Second is to enumerate various life experiences both positive and negative, for the purpose of identifying patterns not so much of behavior, but patterns of decision making that have controlled the addict's life. Next is an examination of the root causes of those patterns, usually done with another person who may or may not be a member of the fellowship. For each of these root causes, a spiritual principle is identified. In successful and positive patterns, we can see how our decisions were actually influenced by these principles. In negative and destructive patterns, we try to see which of the principles, had we only allowed their influence into our decision making process, would have made for more positive outcomes. These principles are (but not limited to): honesty, willingness, open-mindedness, perseverance, compassion to name but a few. We then set out to incorporate changes in our decision making processes that allow such principles to influence our decisions. After a time of practicing this, we then enumerate persons and institutions in the past that we have harmed. When we are ready, we set out to make amends. That does not mean we go and apologize to the woman we banged that one night, said we would call and never did as that would only serve to harm that person. In such a case, we would make sure in our future encounters to at least call, or perhaps commit to never seeking sex under false pretenses. If we owe money to people, we make arrangements to pay them. If we have destroyed friendships, if the circumstance seems right, when we encounter that person we tell them we are ready to be a friend again, AND we mean it. By this time we are prepared to answer any questions about our past behavior and mistakes. After we have made amends, we stick around to help newer people get through the solution. This willingness to help strangers is a very strong antidote for self-centeredness, which is self-serving. There is also an element of a feeling of debt, to repay what was given to us by freely giving it to someone else.
To me, this is a beautiful process that enables a person to live up to their true nature. To be kind and caring, strong, helpful, humble, always willing to learn, even-tempered, and virtually immune to manipulation. When uninformed people try to paint it with a broad brush and condemn it, I get a little angry. As for the studies, anything that says something as simple as "binge drinking increased for AA participants" has got to be wrong. It could say it increased for 90% of them, but I know for a fact it is not for all of them. These are just logical fallacies used by those who are bent on attacking that which they do not understand. No 12-step fellowship ever claims a great success rate, nor should it be expected. Recovery from addiction is highly dependent upon the individuals willingness to stay in their new life, to endure strong, even painful feelings without medicating them. To face making enormous amends without anything to "take the edge off". Some people just cave and revert. A lot of them. My point is that it is a solution for some nonetheless. Why do people fee
I did not enumerate 0 days in my list of time differentials, but yes if I think a movie is going to be good, I'd go see it in the theater even with simultaneous release on disc. It costs about the same but I like the experience better, previews and commercials aside.
I agree with you that adrenaline and endorphins are just fine for anyone to experience. And when experienced "normally", I would agree that the result is called "happiness".
For an addict, these can potentially create a cycle of pleasure seeking. To be clear, if one can break the cycle on their own, they are by definition not an addict. An addict is someone caught in a cycle that is destroying their life and they are incapable of breaking the cycle on their own.
I do not mean to imply that the particular individual mentioned by the OP needs to change their habits either. If it works for him, that's his business.
Even though I am a recovering addict, I can play some video games, get the adrenaline rush, and I can walk away from it. Playing does not make my life unmanageable. Same with sex. I don't end up missing work, and I still have a life which involves other people, leaving the house, being emotionally available, helping others, etc. Most importantly I have worked hard to counteract an unbelievably strong streak of self-centeredness, a trait common to all addicts.
I do think it is up to the individual to decide if they have a problem or not, but if what the OP says is true, it sounds like his friend might need some help. It sounds like his recreation has become self-destructive, and if he keeps calling in sick to play WoW, I'll bet he's out of a job sooner or later. Other problems will follow. It is hard to think that a gaming habit can be like a crack habit but both actually can wind you up living under a bridge.
Heh, they said the same thing about Windows NT, touting the C2 certification the received.
If you read the page, the NYPD told him to bring the receipt and a serial number to the precinct and fill out a report. Apparently they believe it is a crime.
Exactly. And the thieves are dead wrong thinking NYPD has bigger fish to fry. NYPD dispatched a detective to come and arrest an employee at my mom's shop in Manhattan who skimmed $38 from the till. We had the whole thing on the surveillance DVR. Basically, if you collect good evidence and hand them a case that they can chalk up a win on, they will do it. I think our boy has done exactly that. They will be in custody soon. The funny thing is how they multiplied this from a simple misunderstanding where they could have said "sorry, here's your Sidekick back", to now having multiple charges to answer to. I wouldn't put it past an NYC ADA to subpoena a paternity test to see if the guy should be charged with statutory rape.
Well, when you can't comment an argument with intellect, there's always ad hominem. Thanks for your feedback, and have a great day!
Cry me a river dude.
His ruling was a bit more than "go away kids, you bother me". I'm sure the judge knew this would receive national coverage and completely humiliate both parties.
A) it's not a democracy
B) you have collapsable sections with the winner
C) read before you write
Anonymous Coward? Anonymous Troll seems more appropriate but I'll bite. Your mythical "little guy" won't have the money to fight an infringement case ($300K-$700K) anyway. End of Story.
That's rich. Thanks =)
As if regular TV is going to be any match for all the porn traffic. Definitely a cash grab.
Me too! I'd choose Jason's. The drop shadows around an article summary, combined with the inset before the green header is just absolutely beautiful. The collapsible menus on the left are great. There is just enough whitespace around the various elements create readability, and drive your eyes straight to the meat of the page. The design maintains the /. Zeitgeist in a way that the other two designs seem to completely miss. 548 thumbs up.
[Ok, I'm really going a little over the top here, but I somehow feel like this is my 15 minutes as an art critic.]
I really hate that "upper left corner" style of Michael's...where's the rest of the fucking box? Is there some kind of bit shortage where we need to conserve every last byte in transmission? Seriously though, the corner is little more than fluff and does little to enhance readability or make the articles "pop". 93 thumbs down.
Peter's doesn't render properly in Safari. The right column rams up into the search box. Surely this is a minor glitch that can be solved, but even if it were, I have to say the green dominates too much. The sub-articles are not visually distinct from the main articles. Overall, I feel more like I'm on a golf course, not looking at a website. 27 thumbs down for letting green dominate the scene and another 9 thumbs down for the sub-article snafu, for a total of 36 thumbs down. Clearly not as bad as the previous entry, and clearly nothing to earn it a single thumb up.
...trying to pick a fight with every man in the bar.
Yeah, I love having dylsexia
"I don't support home users, because it would cost you less money to simply purchase a new Dell box than it would to hire me to fix your spyware infestation"
Great Idea. Sign me up for 500,000 tickets please.
One is that BitTorrent is not for "swapping video" a lot of software is legitimately distributed that way.
IIRC in my past duties as sysadmin I really did not want anyone downloading legitimately available spy^H^H^Hsoftware from anywhere and installing it on their machines.
Apparently "what's next" is seeking to get that troll post to be first post. Congratulations.
I saw this coming when I read the pre-release specs of the PSP. I saw this guy on a JetBlue flight watching a PSP movie. He held his arm out in front of him for 2 hours to do it. That's when I knew my insight was correct.
Sorry I'm off by a factor of 100. The costs per pixel were $0.00051 and $0.00067 respectively.
Ok Fritz, Perhaps this will drive the point home.
I own a 30" HD Cinema Display purchased as a refurb, and a ViewSonic 20" purchased new. I paid $2099 for the 30" and $1299 for the 20" (when it was new). Given their respective pixel densities, I paid $0.051 per pixel for the 30" and $0.067/pixel for the 20".
Both of the displays have had to go in for repair. Both companies honored my "basic consumer rights", however I believe you will find that their styles vary widely.
The 30" would intermittently get an abundance of white pixels. I contacted Apple, they overnighted me a box. The next day I put the display and some photos of the failure mode in the box and called Airborne who picked it up that day. It was at the factory the following day where they replaced the panel and the cable and overnighted it back to me the same day. Total down time: approx 40 hours. Cost: $0.
Now, here's the story of the 20" repair. Basically, the inverters are failing. I contacted ViewSonic, spoke to a tech who didn't seem to understand my explanation that after power up, I could see a flickering image of my computer's desktop for about 3 seconds, much like a faulty fluorescent light fixture, then the screen would go black and the power LED stays green, and yes the cables are screwed down and firmly inserted. After about 10 minutes, she told me her computer was fubar'd, took my number and said she would have to call me back. I waited 6 hours, no return call. So I called back. Next guy says sure, here's your RMA number, you can ship it to us or drop it off at our place. You also have to fax your proof of purchase to this number. Note he did not specify any sequence to these steps.
ViewSonic is about 20 miles away from me, and I wanted to get out for a drive (and I did not have a box), so I dropped it off. I had previously taken this same unit in for repair, and they accepted it with just the RMA number. Not so this time. When I was at the factory, I was then informed they could not accept my display because nobody had approved it for receipt. I showed her the photocopy of my store receipt I had brought with me, but no dice. She tells me she has no authority to override the system, then pointed at the phone, yes an extra phone on the service desk which was oriented to face the customers. I'm guessing they need the phone a lot. So I call tech support again, give them the RMA number, tell them my situation and that they had responsibility for not properly instructing me about the sequence of faxing and returning. I ask, can you please fix this for me so I can drop the monitor off? Basically, somebody needed to push a button to enable the receiving clerks software to accept the barcode scan from my monitor. On hold for 10 minutes. The guys tells me sorry he can't do anything. I ask to speak to a supervisor. 10 minutes, sorry there is supervisor available. I tell him I'll be OK if he can overnight me a prepaid shipping box to my home, I'll send it then. 10 minutes on hold, sorry we can't send you the box. I then tell him if I have to go home I will be suing them in small claims court for damages due to their negligence. 10 minutes on hold, and still he can't do anything to help me. He says after all that time on hold that the problem is between me and the clerk. I tell the clerk that was the last thing he said, and she was flabbergasted. She says I don't have any way to do that. So she calls up tech support via the same 800 number (I heard the same voice prompts while she had it on speaker), gets through to a supervisor, who finally after she explains the situation 3 times, pushes the appropriate buttons to set whatever flag in their RMA database. Nearly an hour later, they accept my monitor.
As for the repair, well, how do you think that goes? It will be 7-14 BUSINESS Days for them to repair my monitor, at which point, they will ship the unit back to me via ground. Total down time: so far, about 11 days, and I still don't have my monitor back. Just to replace some cra
I'm not sure what programs you have experience with, however, I can say that my experience with 12-step programs differs from what you have written. At an average attendance rate of 8-18 people, I would hardly call it "Large Group Awareness Training". Most of the real work is done outside of group meetings, usually alone. The groups really serve to help people identify - to see similarities between themselves and others, and to find people who can provide support during the tough times.
First, nobody is required to pay anything to attend. People can come and go as they please. They need not arrive on time nor must they stay for an entire group meeting.
Second, these "steps" are nothing like a step-by-step recipe. They are basically designed to take the recovering addict on an introspective tour of themselves, first to admit there is a problem and that there might be help available. Second is to enumerate various life experiences both positive and negative, for the purpose of identifying patterns not so much of behavior, but patterns of decision making that have controlled the addict's life. Next is an examination of the root causes of those patterns, usually done with another person who may or may not be a member of the fellowship. For each of these root causes, a spiritual principle is identified. In successful and positive patterns, we can see how our decisions were actually influenced by these principles. In negative and destructive patterns, we try to see which of the principles, had we only allowed their influence into our decision making process, would have made for more positive outcomes. These principles are (but not limited to): honesty, willingness, open-mindedness, perseverance, compassion to name but a few. We then set out to incorporate changes in our decision making processes that allow such principles to influence our decisions. After a time of practicing this, we then enumerate persons and institutions in the past that we have harmed. When we are ready, we set out to make amends. That does not mean we go and apologize to the woman we banged that one night, said we would call and never did as that would only serve to harm that person. In such a case, we would make sure in our future encounters to at least call, or perhaps commit to never seeking sex under false pretenses. If we owe money to people, we make arrangements to pay them. If we have destroyed friendships, if the circumstance seems right, when we encounter that person we tell them we are ready to be a friend again, AND we mean it. By this time we are prepared to answer any questions about our past behavior and mistakes. After we have made amends, we stick around to help newer people get through the solution. This willingness to help strangers is a very strong antidote for self-centeredness, which is self-serving. There is also an element of a feeling of debt, to repay what was given to us by freely giving it to someone else.
To me, this is a beautiful process that enables a person to live up to their true nature. To be kind and caring, strong, helpful, humble, always willing to learn, even-tempered, and virtually immune to manipulation. When uninformed people try to paint it with a broad brush and condemn it, I get a little angry. As for the studies, anything that says something as simple as "binge drinking increased for AA participants" has got to be wrong. It could say it increased for 90% of them, but I know for a fact it is not for all of them. These are just logical fallacies used by those who are bent on attacking that which they do not understand. No 12-step fellowship ever claims a great success rate, nor should it be expected. Recovery from addiction is highly dependent upon the individuals willingness to stay in their new life, to endure strong, even painful feelings without medicating them. To face making enormous amends without anything to "take the edge off". Some people just cave and revert. A lot of them. My point is that it is a solution for some nonetheless. Why do people fee
I did not enumerate 0 days in my list of time differentials, but yes if I think a movie is going to be good, I'd go see it in the theater even with simultaneous release on disc. It costs about the same but I like the experience better, previews and commercials aside.
I have to agree 50% with the previews. Sometimes I like them but only if I like the movie being previewed.
What TOTALLY PISSES ME OFF is the half-hour of commercials now being played in theaters.
"incontrovertably true" is the definition of dogma, according to my Dashboard widget.
You may also wish to consult a dictionary regarding the definition of "cult".
I agree with you that adrenaline and endorphins are just fine for anyone to experience. And when experienced "normally", I would agree that the result is called "happiness".
For an addict, these can potentially create a cycle of pleasure seeking. To be clear, if one can break the cycle on their own, they are by definition not an addict. An addict is someone caught in a cycle that is destroying their life and they are incapable of breaking the cycle on their own.
I do not mean to imply that the particular individual mentioned by the OP needs to change their habits either. If it works for him, that's his business.
Even though I am a recovering addict, I can play some video games, get the adrenaline rush, and I can walk away from it. Playing does not make my life unmanageable. Same with sex. I don't end up missing work, and I still have a life which involves other people, leaving the house, being emotionally available, helping others, etc. Most importantly I have worked hard to counteract an unbelievably strong streak of self-centeredness, a trait common to all addicts.
I do think it is up to the individual to decide if they have a problem or not, but if what the OP says is true, it sounds like his friend might need some help. It sounds like his recreation has become self-destructive, and if he keeps calling in sick to play WoW, I'll bet he's out of a job sooner or later. Other problems will follow. It is hard to think that a gaming habit can be like a crack habit but both actually can wind you up living under a bridge.