"basic network, Windows, Mac, Linux, and "cloud" first-level help desk support" is pretty wide and vague. Specifically, what kind of issues are they unable to address? First step would be to go over all the help desk tickets and see just what tickets come up most often that these employees need to be able to address. Then, start pinning down how to fix these issues under each OS, writing up comprehensive knowledge base articles as you go along. Use this as an opportunity to implement an actual knowledge base system, that can be used and expanded on by all your IT people.
My guess is tasks like updating network settings, adding printers, and troubleshooting permissions / domain credentials would be the major issues your helpdesk encounters. Make your knowledge base very specific, copy-n-paste type of instructions (especially if dealing with the command line). Utilize the fact that your Macs are somewhat POSIX compliant, so much of the training for Mac and Linux can be dual-use at least for "under the hood" items like I outlined.
You'll need some type of lab too, with machines that mimic your environment for them to train on. As for "the cloud", your vendor should be able to provide training for this. Since these people also know many other people in the org, leverage that as well. You should probably form a cross-sectional "advisory board" (borrowing from ITIL) that includes some users too to see what issues they commonly have that need to be addressed.
IMHO, the "deep state" is really the "normal government" of the USA. The reason Trump and friends are always droning on about it is because many of the ideas Trumps wants to do (or at least the way he thinks these ideas should be done) are mostly illegal, or at least highly unethical and so far outside the bounds of civilized discourse it's ridiculous. Trump is so used to being the "CEO", saying "get this done now" and it just happens; not needing to care who is financing what, or whom he is actually employing...he just can't adapt to the idea of "checks and balances" and "procedures".
Erik Prince is treading on some very dangerous ground going up against the CIA like this. His overseas contractors will be open-season targets, outside of any Geneva Convention protections, and he himself might end up being a target for some type of "accident". "Edge of the knife" and all.
One of the most interesting gifts I ever received was this paper clock workbook many years ago from my aunt and uncle. As I got older, they bought me various science books, keeping usually at least 5 years "ahead" in the "educational level". Eventually, the math parts of the astrophysics books got beyond me, but the non-math stuff stuck. I credit them with my intense curiosity.
It was done by Obama, so Trump has to "undo" it. It doesn't seem to matter what it is, that is Trump's mission. If Obama had passed an Executive Order saying "the planet we are on is called Earth" then Trump revoke that and would change it's name too. Or would say "I call it the Earth; no one has ever called it that before me. I came up with that name."
My name is extremely common. There are 60 results, looking at the comments it actually has the State and City though. But, there is most certainly something strange going on here...MANY of these comments say exactly the same thing! Both "sides" are copy n pasting.
Hunter-killer drones with facial recognition...because not paying tolls is punishable by death. We are implementing the Draco the Greek version of law enforcement now.
Oh yeah, PEEK and POKE directly into memory! I remember making my own "flip-book frame" animation that way, making my own little drawing program, then another part to snap the "frame" into a peek/poke routine to record and do playback.
Back then I also ran into the "hard limit" of lines of code in QBasic, had to learn writing all the data to floppy and loading it back in. I wrote a "campaign creator" for DnD using the various source manuals, each "tab" was actually a different program and they just read from a data file when switching between them. Towns, cities, inns, pubs, random names, creature encounters...Any source book that had a chart in it I stuck in there. All on my 512kb 4.77XT clone.
My last job still used a pager for building emergencies. It was quite "fun" when it broke, trying to track down just what local vendor they got the service from. The guy who had the pager, the maintenance manager, had no idea. Everyone I asked was like "what, a pager? Those still exist?" I had to have accounting go search through the old bills to find a contact, and then call them repeatedly because they had a auto-forwarded number that round-robined to different cities but they didn't really talk amongst themselves. But they where who we had our "contract" through, so I couldn't just say "this vendor support sucks, we're getting a new vendor".
A huge reason I love WinAmp is the ease of setting up an IceCast streaming virtual machine on a network. I can have the same playlist synced up with various devices, broadcast over the net while remote, etc. It's just not practical to carry around my 150+GB of music...It's one of the few phone apps I actually paid for, I got a WinAmp Pro license a long time ago and have transferred it across four devices now.
This isn't a "robomal" campaign; however your feeling it will just be ignored is absolutely correct. This site really needs a "this is the response" section attached to every petition that meets the "100,000 signatures in 30 days" criteria. The link of "petitions with updates" goes to the "How it works" page; so that is rather telling of just how well this works. Maybe I should make a petition for that feature LOL...because it's impossible to see if any of these have been addressed in any way.
There is a long list of petitions that have met the criteria, and none of them have been addressed (that I can tell from this page). "Divest or put in a blind trust all of the President's business and financial assets" got 356,353. "Immediately release Donald Trump's full tax returns, with all information needed to verify emoluments clause compliance." got 1,109,805. So yeah, this is nothing more than smoke and mirrors; bread and circuses.
Clay Higgins (R) from Louisiana is only $300. "Captain" Higgens is known for his "unprofessional and unlawful conduct", so maybe $400 would sway him. He's also on the Committee on Science, Space, and Technology.
"Me too"...like some brain-dead AOLer. We should do the world a favor and cap Pai like Old Yeller; he's just about as useless as jpegs to Hellen Keller.
If the Confederacy had won, the CSA wouldn't exist. It would have balkanized along state lines since one of the major principals was the state's right to succession. Some would have eventually come back into the Union. The others might have declared war on each other over the borders that had been drawn up originally by the Union.
If only Russia was an actual communist country. It is "cryptocommunism", in reality it is becoming a petrochemical oligarchy with a gigantic bureaucracy. I'm not sure just what type of system would describe it currently.
That might be "the problem" from the corp's viewpoint, however, what their doing is still straight-up H1B abuse. The program wan't created to help their quarterly profits via wage suppression; it was created to fill positions with actual unique skills. Skills, not wages. Their "easy way out" is the main reason this "crackdown" is happening. Even though I really really really don't like Trump, this crackdown is happening because of corps like your client, not because of him.
If I knew who your client was, I would personally send their HR department an email with the text for the H1B visa requirements and tell them their hiring practices are the reason I am reporting them to USCIS for an audit. I am highly disappointed in the Trump administration for the fact they have yet to address the Disney H1B situation; hypocrisy at it's finest.
" The 10% of so of the user population at large which don't have the intelligence to question email/text/phone/Facebook/etc. requests for their personal information. Only 10%? You must work in a very security conscious organization then. From what I've seen over the past 25 years, I would peg that at a minimum of 50%...unless you do constant end user education, in-person reminders, etc. I've seen some pretty decent whaling attacks, complete with proper graphics, reply-to addresses (at least at first look), phone numbers, etc.
However, these aren't really "vulnerabilities", at least not software-based ones. These are wetware-based vulnerabilities. Honestly, most breaches are from unpatched systems that are improperly shielded from the net. Equifax, Sony, OMP, all of these could have been prevented with some type of patching policy, or at least correctly provisioned firewalls and IDS. But most organizations don't want to spend the money to have hardware just for pre-production patch testing, don't have working roll-back procedures, so they are reluctant to apply patches unless forced to by the apps their running.
Seriously? Then your client is part of the problem, and I hope they get audited. There is NO WAY that their "administrator" is "A specialty occupation requires the theoretical and practical application of a body of specialized knowledge and a bachelor's degree or the equivalent in the specific specialty" and they where unable to find someone from the US to fill this...unless your client is out in the middle of nowhere.
Is it rotating at 4 RPM? Is it around 34 miles long? Unfortunately, we don't have any craft like the solar survey vessel Endeavour to intercept it. There will be another extrasolar intruder almost like this in about another 70 years.
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"basic network, Windows, Mac, Linux, and "cloud" first-level help desk support" is pretty wide and vague. Specifically, what kind of issues are they unable to address? First step would be to go over all the help desk tickets and see just what tickets come up most often that these employees need to be able to address. Then, start pinning down how to fix these issues under each OS, writing up comprehensive knowledge base articles as you go along. Use this as an opportunity to implement an actual knowledge base system, that can be used and expanded on by all your IT people.
My guess is tasks like updating network settings, adding printers, and troubleshooting permissions / domain credentials would be the major issues your helpdesk encounters. Make your knowledge base very specific, copy-n-paste type of instructions (especially if dealing with the command line). Utilize the fact that your Macs are somewhat POSIX compliant, so much of the training for Mac and Linux can be dual-use at least for "under the hood" items like I outlined.
You'll need some type of lab too, with machines that mimic your environment for them to train on. As for "the cloud", your vendor should be able to provide training for this. Since these people also know many other people in the org, leverage that as well. You should probably form a cross-sectional "advisory board" (borrowing from ITIL) that includes some users too to see what issues they commonly have that need to be addressed.
IMHO, the "deep state" is really the "normal government" of the USA. The reason Trump and friends are always droning on about it is because many of the ideas Trumps wants to do (or at least the way he thinks these ideas should be done) are mostly illegal, or at least highly unethical and so far outside the bounds of civilized discourse it's ridiculous. Trump is so used to being the "CEO", saying "get this done now" and it just happens; not needing to care who is financing what, or whom he is actually employing...he just can't adapt to the idea of "checks and balances" and "procedures".
Erik Prince is treading on some very dangerous ground going up against the CIA like this. His overseas contractors will be open-season targets, outside of any Geneva Convention protections, and he himself might end up being a target for some type of "accident". "Edge of the knife" and all.
One of the most interesting gifts I ever received was this paper clock workbook many years ago from my aunt and uncle. As I got older, they bought me various science books, keeping usually at least 5 years "ahead" in the "educational level". Eventually, the math parts of the astrophysics books got beyond me, but the non-math stuff stuck. I credit them with my intense curiosity.
It was done by Obama, so Trump has to "undo" it. It doesn't seem to matter what it is, that is Trump's mission. If Obama had passed an Executive Order saying "the planet we are on is called Earth" then Trump revoke that and would change it's name too. Or would say "I call it the Earth; no one has ever called it that before me. I came up with that name."
His home address:
Ajit Pai
4868 Old Dominion Dr
Arlington, VA 22207-2743
What you do with that information is up to you. But to get you started, here is an idea...
My name is extremely common. There are 60 results, looking at the comments it actually has the State and City though. But, there is most certainly something strange going on here...MANY of these comments say exactly the same thing! Both "sides" are copy n pasting.
Hunter-killer drones with facial recognition...because not paying tolls is punishable by death. We are implementing the Draco the Greek version of law enforcement now.
Setting up FidoNet on your BBS, and learning the hard way just how much "local long distance" per-minute charges are...
Oh yeah, PEEK and POKE directly into memory! I remember making my own "flip-book frame" animation that way, making my own little drawing program, then another part to snap the "frame" into a peek/poke routine to record and do playback.
Back then I also ran into the "hard limit" of lines of code in QBasic, had to learn writing all the data to floppy and loading it back in. I wrote a "campaign creator" for DnD using the various source manuals, each "tab" was actually a different program and they just read from a data file when switching between them. Towns, cities, inns, pubs, random names, creature encounters...Any source book that had a chart in it I stuck in there. All on my 512kb 4.77XT clone.
My last job still used a pager for building emergencies. It was quite "fun" when it broke, trying to track down just what local vendor they got the service from. The guy who had the pager, the maintenance manager, had no idea. Everyone I asked was like "what, a pager? Those still exist?" I had to have accounting go search through the old bills to find a contact, and then call them repeatedly because they had a auto-forwarded number that round-robined to different cities but they didn't really talk amongst themselves. But they where who we had our "contract" through, so I couldn't just say "this vendor support sucks, we're getting a new vendor".
A huge reason I love WinAmp is the ease of setting up an IceCast streaming virtual machine on a network. I can have the same playlist synced up with various devices, broadcast over the net while remote, etc. It's just not practical to carry around my 150+GB of music...It's one of the few phone apps I actually paid for, I got a WinAmp Pro license a long time ago and have transferred it across four devices now.
This isn't a "robomal" campaign; however your feeling it will just be ignored is absolutely correct. This site really needs a "this is the response" section attached to every petition that meets the "100,000 signatures in 30 days" criteria. The link of "petitions with updates" goes to the "How it works" page; so that is rather telling of just how well this works. Maybe I should make a petition for that feature LOL...because it's impossible to see if any of these have been addressed in any way.
There is a long list of petitions that have met the criteria, and none of them have been addressed (that I can tell from this page). "Divest or put in a blind trust all of the President's business and financial assets" got 356,353. "Immediately release Donald Trump's full tax returns, with all information needed to verify emoluments clause compliance." got 1,109,805. So yeah, this is nothing more than smoke and mirrors; bread and circuses.
Clay Higgins (R) from Louisiana is only $300. "Captain" Higgens is known for his "unprofessional and unlawful conduct", so maybe $400 would sway him. He's also on the Committee on Science, Space, and Technology.
"Me too"...like some brain-dead AOLer. We should do the world a favor and cap Pai like Old Yeller; he's just about as useless as jpegs to Hellen Keller.
If the Confederacy had won, the CSA wouldn't exist. It would have balkanized along state lines since one of the major principals was the state's right to succession. Some would have eventually come back into the Union. The others might have declared war on each other over the borders that had been drawn up originally by the Union.
If only Russia was an actual communist country. It is "cryptocommunism", in reality it is becoming a petrochemical oligarchy with a gigantic bureaucracy. I'm not sure just what type of system would describe it currently.
I don't think your grokked my reference....
Indeed. Probably would help quite a bit with battery life if it's a bunch of apps; microSD cards are pretty cheap these days too...
That might be "the problem" from the corp's viewpoint, however, what their doing is still straight-up H1B abuse. The program wan't created to help their quarterly profits via wage suppression; it was created to fill positions with actual unique skills. Skills, not wages. Their "easy way out" is the main reason this "crackdown" is happening. Even though I really really really don't like Trump, this crackdown is happening because of corps like your client, not because of him.
If I knew who your client was, I would personally send their HR department an email with the text for the H1B visa requirements and tell them their hiring practices are the reason I am reporting them to USCIS for an audit. I am highly disappointed in the Trump administration for the fact they have yet to address the Disney H1B situation; hypocrisy at it's finest.
"Does it compile? Then it ships!" per-quarter profit margins demand it!
My Samsung does. However, if the phone just doesn't have "enough room" that doesn't help much.
" The 10% of so of the user population at large which don't have the intelligence to question email/text/phone/Facebook/etc. requests for their personal information. Only 10%? You must work in a very security conscious organization then. From what I've seen over the past 25 years, I would peg that at a minimum of 50%...unless you do constant end user education, in-person reminders, etc. I've seen some pretty decent whaling attacks, complete with proper graphics, reply-to addresses (at least at first look), phone numbers, etc.
However, these aren't really "vulnerabilities", at least not software-based ones. These are wetware-based vulnerabilities. Honestly, most breaches are from unpatched systems that are improperly shielded from the net. Equifax, Sony, OMP, all of these could have been prevented with some type of patching policy, or at least correctly provisioned firewalls and IDS. But most organizations don't want to spend the money to have hardware just for pre-production patch testing, don't have working roll-back procedures, so they are reluctant to apply patches unless forced to by the apps their running.
Seriously? Then your client is part of the problem, and I hope they get audited. There is NO WAY that their "administrator" is "A specialty occupation requires the theoretical and practical application of a body of specialized knowledge and a bachelor's degree or the equivalent in the specific specialty" and they where unable to find someone from the US to fill this...unless your client is out in the middle of nowhere.
Is it rotating at 4 RPM? Is it around 34 miles long? Unfortunately, we don't have any craft like the solar survey vessel Endeavour to intercept it. There will be another extrasolar intruder almost like this in about another 70 years.
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