Well, that sort of explains something that had been puzzling me. My wife and I just recently bought the (original) Kindle Fires, and one minor detail that puzzled and bugged me is that there is no easy way to change the wallpaper on the screens it displays. Mind you, I rather like the pictures Amazon provides... a tasteful rotation of pictures of nostalgic old technology like pens and pencils.
But I'd rather have a picture of my grandson. And for about a quarter of a century, every high-tech device with a screen has invited me to set the default background wallpaper to anything I like.
There is apparently no way to set custom wallpaper on a Kindle Fire jailbreaking or hacking it.
Obviously, even on the Kindle Fire, Amazon feels that they, not the purchaser, "own" the screen.
"Jarndyce and Jarndyce drones on. This scarecrow of a suit has, in course of time, become so complicated that no man alive knows what it means. The parties to it understand it least, but it has been observed that no two Chancery lawyers can talk about it for five minutes without coming to a total disagreement as to all the premises. Innumerable children have been born into the cause; innumerable young people have married into it; innumerable old people have died out of it. Scores of persons have deliriously found themselves made parties in Jarndyce and Jarndyce without knowing how or why; whole families have inherited legendary hatreds with the suit. The little plaintiff or defendant who was promised a new rocking-horse when Jarndyce and Jarndyce should be settled has grown up, possessed himself of a real horse, and trotted away into the other world. Fair wards of court have faded into mothers and grandmothers; a long procession of Chancellors has come in and gone out; the legion of bills in the suit have been transformed into mere bills of mortality; there are not three Jarndyces left upon the earth perhaps since old Tom Jarndyce in despair blew his brains out at a coffee-house in Chancery Lane; but Jarndyce and Jarndyce still drags its dreary length before the court, perennially hopeless."--Charles Dickens, Bleak House
This is great and I applaud and respect him for doing this. After you get done cracking jokes, go read The Big Necessity by Rose George. I never fully understood just how privileged we are.
"2.6 billion people don't have sanitation. I don't mean that they have no toilet in their house and must use a public one with queues and fees. Or that they have an outhouse, or a rickety shack that empties into a filthy drain or pigsty. All that counts as sanitation, though not a safe variety. The people who have those are the fortunate ones. Four in ten people have no access to any latrine, toilet, bucket, or box. Instead, they defecate by train tracks and in forests. They do it in plastic bags and fling them through the air in narrow slum alleyways.... Four in ten people live in situations where they are surrounded by human excrement because it is in the bushes outside the village or in the city yards, left by children outside the backdoor...
In 2007, readers of the British Medical Journal were asked to vote for the biggest medical milestone of the last two hundred years. Their choice was wide: antibiotics, penicillin, anesthesia, The Pill. They chose sanitation."
I don't know who said it--when I heard it it was attributed to Mark Twain but that doesn't seem to be right. At any rate, someone asked a nonbeliever whether he wasn't terrified by the thought of nonexistence after death. He replied, "Not at all. I experienced nonexistence for eons before I was born, and I enjoyed every minute of it."
I wish them luck with their $5 million, but I don't think they'll be any wiser than Omar Khayyam:
With them the seed of Wisdom did I sow, And with mine own hand wrought to make it grow; And this was all the Harvest that I reap’d- “I came like Water, and like Wind I go.”
Into this Universe, and Why not knowing, Nor Whence, like Water willy-nilly flowing: And out of it, as Wind along the Waste, I know not Whither, willy-nilly blowing.
There simply are intrinsic problems with stereoscopic 3D. The first is that the point of the technology is to increase realism. When you are experiencing that increase realism, 3D enhances the experience.
The problem is that because of the geometry of stereoscopy, 3D in a theatre only increases realism if you are sitting in a rather small sweet spot in the middle of the house; in a home, only if you're sitting on one properly placed piece of furniture. Sit farther back, and depth is exaggerated. Sit farther forward, and it's flattened. Sit to the size, and everything is skewed--cubes become rhomboids. Instead of being more realistic than flat cinema, it becomes less realistic.
This Cabinet-of-Dr.-Caligari effect is novel and stimulating, but it is not realistic or story-enhancing. It's rather like the early days of color TV. Colored snow, and actors changing from purplish to greenish as they walk across the screen, have a gee-whiz appeal, but in the long haul it has to be accurate or it doesn't satisfy, and it can't be accurate if they want to fill a theatre.
A second problem is that 3D doesn't really work unless the picture is so big that you are never looking close to the screen edges, where you get insoluble problems with binocular disparity if any object in the screen image is closer than the physical screen.
The second is that you only get an increase in realism if the director and cinematographer throw out a century of screen grammar, and limit themselves to using lens of one focal length. And, the more realistic the basic process, the more jarring something as ordinary as a cut is. We've learned to take cuts from a long shot to a closeup in stride, but it's harder if the image is so realistic that every cut induces a sense of physical movement. The re-thinking of how to tell a story on the screen might be possible. After all, the introduction of sound posed similar problems in the early days. But adding sound meant adding a whole new sensory modality. 3D is really, at heart, just a better picture... just like Cinerama or 48 fps Showscan, neither of which had staying power despite being a breakthrough in realism.
Herman Wouk (of all people--he's better-known for "The Caine Mutiny" and "The Winds of War"--) wrote a reasonably amusing novel about the project, published in 2005, entitled "A Hole In Texas." I'm afraid I don't remember the plot twists--it's not a layman's crib sheet on either the physics or the history of the supercollider. If you enjoyed the atomic bomb background material in "War and Remembrance," it's that sort of thing... and as Abraham Lincoln probably didn't say, "People who like this sort of thing will find it just the sort of thing they like."
Most of the time highway traffic is safe and predictable. Driving 125 miles under favorable conditions (perfect weather and visibility if the news photo is any guide) without incident? Drunks do that and often get away with it; so do texting teenagers and fatigued truck drivers.
If someone demonstrated that he could drive 125 while smoking marijuana without having an accident, would we conclude that driving while high is safe and should be allowed?
The accident rate on highways is so low that 125 miles tells you nothing at all. The average accident rate in the United States is 8 fatalities per billion passenger miles. There is no way in the world a single 125 mile test involving four vehicles can tell you whether the accident rate for these car-trains is the same, ten times as high, or ten times as low. This is just a stunt, and proves nothing except that someone at Volvo had guts, and that someone in authority exercised bad judgement and allowed it.
"BYOD is the new norm.... 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office... These stats underscore a major shift in the way people are working, in the office, at home and on-the-go, a shift that will continue to gain momentum."
Cisco is now able to identify and predict "a shift that will continue to gain momentum," but a year ago, nobody could foresee it?
In 1980, nobody ever brought an Apple to work to run Visicalc?
I have no idea what the real story is. Maybe an upper-management personality clash. Maybe the device just turned out to be really bad. But I don't think the statistics and "new norm" story can be the real story.
Microsoft exerts control on their OEMs and dictates many aspect of the user experience, particularly allowing them to put various Windows logo stickers on their goods ("Vista-Ready" being a case in point). If Microsoft believes users will have a better experience without the crapware--$99 better--if they actually cared about their users, they would make crapware-free systems a requirement for using the Windows logo.
Or, at least, require OEMs to submit crapware to Microsoft for approval to make sure it is a genuine option that doesn't degrade the user experience simply by its presence.
Microsoft should definitely prohibit crapware that overrides decent Windows features that work fairly well. The biggest problem I have helping friends with their Windows systems is that when they want to know how to do something simple like burn a CD, I never know what to tell them--because their system has invariably had third-party crapware installed that takes over the Windows way of doing it, and does it in some entirely different way.
I don't want to get into the rights and lefts of it all, one of my personal frustrations with Apple is that while I've given my granddaughter "songs" any number of times ("gift this song,") when I thought she'd enjoy a funny little application called "The Moron Test," the Apple Store wouldn't let me. Took me days of slow email-like exchanges with Apple for them to finally get back to me and say "It can't be done."
They control the platform, they set the rules, you can do it with a song, why not an app? If they don't want to do it themselves, why are they off patenting it so that nobody else can? Seems pretty dog-in-the-manger...
The customer service goal for world-class organizations is to not only satisfy customers, but to delight them.
That isn't rocket science, that's just Retail 101 and it has been for the last century.
There's a perfectly ordinary chain drugstore in my town, but I'm their customer for life, because they just do everything right. It's nothing that grabs you in particular. But the advertised specials are always there. They put more people on the cash registers the lines build, nobody greets you obtrusively when you walk in the store but when you want help you get it. All the silly little retail things you take for granted. Nothing special, nothing they shouldn't be doing, it's just that they do it all the time, every time.
And they always do the right thing on returns. Whether the package is opened or not. Whether you have the receipt or not. Just because you say you want to return it.
Returns matter. Customers worry about buying the right thing or getting a lemon, knowing you can return something makes you more likely to purchase. Returns are unpleasant; you always fear rejection. Returns are especially important with gifts. The best way you can convince someone to buy that gift is to convince them that it's easy for the recipient to return it.
Best Buy? I don't think they're such an awful company really, but the time I tried to return a cheap DVD player that just plain didn't work and they hit me with a restocking fee, I got a cold prickly. I wasn't going to fight them about ten bucks or whatever it was, but it was just plain wrong, they shouldn't a done it, and I remember it. Do I still shop at Best Buy? Sure. But do I love the store? No.
Accepting returns graciously, quickly, and efficiently is one of the best ways a store can build loyalty. Best Buy is screwing themselves by getting a reputation for being difficult on returns. It's the kind of thing that spreads by word-of-mouth. "Don't buy stuff there, it's a hassle if you need to return it."
Circa the mid-nineties... the media was gushing over the latest trend, how great it was going to be, and how it was going to solve our update problems. One example would be this piece by Brian Livingston. In the wondrous world of the future, "the user does little or no work, other than clicking a menu button to start the upgrade process. Sometimes not even that is necessary. The software dials up[sic] the vendor's BBS or the World Wide Web site automatically installs any components that are newer than the than those on the currently installed version.... This level of automation, of course, assumes that the user's PC is equipped with a working modem." But once we get to that point, nirvana is at hand. No more software bugs, all our software constantly and updated to the latest version, effortlessly.
These days, it seems as if I a significant amount of time unproductively waiting while my computer downloads and installs some massive update--most recently over one gigabyte for a recent Mac OS X point update. Sometimes, even after the download, the installation process itself can take ten minutes, during which time everything else the machine is doing typically slows to a crawl. Or involves the machine rebooting itself once or twice. Or involves the update program politely requesting that I shut down every application I'm running.
Not to mention the time wasted checking the forums to find out whether the current update is likely to break my computer, and figuring out how to block my system from automatically installing it until they release the improved patch.
But I'm not worried, I'm sure a car manufacturer would never release buggy update. They have far better SQA departments than all the rest of the software industry... don't they?
How reliable will the system be? All the sensors keep working, every parking spot, all the time, five nines? No damage from cutting into the pavement for utility work? Salt will never find its way through cracks and short them out? The maintenance crews will be just as diligent in the low-income parts of town as they are in the high-income parts?
How reliable does it need to be? How does it degrade? At any given moment it seems like maybe 2%-3% of all streetlights are out of commission, let's say the failure rate for sensors is about the same; what happens? What is the failure mode like?
How will drivers react if the system directs them to drive a long way for a parking space that turns out to buried in snow? Or occupied by a motorcycle that didn't trip the sensor?
Is this thing robust, or is it just a fantasy that makes a good demo but becomes useless the first year there isn't enough money for perfect maintenance?
The important atomic bomb secret was that it could be done.
The important secret here is that "university-based scientists in the Netherlands and Wisconsin created a version of the so-called H5N1 influenza virus that is highly lethal and easily transmissible between ferrets."
Assume that there are terrorists out there who wish to develop a virological weapon, and have the smarts and the wherewithal to do so. They now know that the H5N1 virus is a good place to start and that there's a winning combination to be found. Holding back the precise blueprint isn't going to delay things much. You have to assume the terrorists are capable of doing research-quality work. It sounds rather as if researchers in the Netherlands and Wisconsin both found answers indepedently. It's quite possible that the terrorists, working on their own, will find something original and better than either of them.
What suppressing the research might do is make it difficult for other researchers to experiment with protective measures against them.
The article says "A swallowed pill is essentially at the mercy of the movements of the GI tract. Not so with the microswimmer." Another Googled article informs me that the colon undergoes "Segmentation contractions which chop and mix the ingesta; antiperistaltic contractions propagate toward the ileum, and giant migrating contractions... a very intense and prolonged peristaltic contraction which strips an area of large intestine clear of contents." So among other things this little gadget is swimming downstream when the colon is trying to push things upstream. What does it feel like? Tickling? Gas pains?
When you have a colonoscopy, they give you a sedative (often Midazolam), a pain-killer (often Fentanyl), and sometimes general anesthesia. Of course that's a lot more invasive, but it probably doesn't take as long because the colon is a lot shorter than your whole GI tract. Sometimes the doctor has a little trouble getting a colonscope around a tight corner. Does this thing ever get stuck and how do they deal with it?
I was one of the original G1G1 participants, and I'm sorry to say that the gap between what was promised and what was delivered would never have been forgiven in any commercial enterprise. The "20 hour" battery life turned out to be 3-4 hours, and despite much talk about improvements to the power management software, nothing ever came of it.
The biggest disappointment for me was that the much-heralded "show source" button, didn't. I never quite worked out the tortuous explanations/excuses, but one of the original premises was that all of the machine's source would be available for inspection and modification--to kids, if sufficiently bright. In reality, all the enthusiastic video demonstrations of the "show source" feature were just showing ordinary browser HTML source, and as nearly as I could tell, the "show source" button never did anything more than that.
"Sugar," which I'd hoped would educate me in a brand new model for computer interaction, was, at the time, a bad joke with poor usability. The only way to locate journal entries was by remember to enter text tags for each one when complete, and doing text searches on the tags. It was explained that "fortunately kids like to describe everything they're doing." All usability objections were answered with the retort that I was not part of the machine's intended user base--true enough, and I have never verified for myself whether eight-year-old kids using the OLPC laptop really do type in text tags to enable them to locate their documents.
The one practical use I meant to put it to, as an eBook reader for PDF documents, didn't work because the PDF reader program was buggy, crashprone, and--even when it didn't crash--didn't save your place in the document (and didn't have any bookmarking mechanism). If you stopped reading at page 56, when you reopened the document, you'd be at page 1 and would have to remember what page you were on and scroll to it.
Hopefully all of these problems have long since been dealt with, but it left me with a bad taste in my mouth.
It's from an O. Henry story. Or, at least, O. Henry wrote a story about just such a scam, involving a painting. What WAS the title? Google, click, click. Nothing. Where's my dead-tree copy? Aha. "Babes in the Jungle."
There have been many calendar-reform systems proposed, and "leap-weeks" are a common solution. Wikipedia has an article on leap week calendars and lists five advantages and three disadvantages. It, in turn, points to a web page about leap week calendars that details nine of them.
Henry's own web page doesn't mention the existence of other leap week calendars. It merely says the Hanke-Henry Permanent Calendar is better than the Gregorian calendar, not why it is better than the nine other leap week calendars. And it doesn't seem to present any particular plan for getting it adopted, beyond saying "It CAN be done, folks, and the decision is YOURS, not mine. Each of you," and the proof that it's feasible is that his mother has adapted to quoting Celsius temperatures. But what's needed is not a better calendar, but a better plan than anyone has heretofore come up with for getting it adopted.
In the first place, this has been known since the time of the ancient Greeks, in the form of the memorization technique known as the "method of loci." Rhetoricians memorized their speeches by associating each part of the speech with a room in their house, and as they gave the speech would mentally walk through the house. This is in fact the source of our expressions "in the first place," "in the second place," etc.
In the second place... uh... I forgot what I was going to say.
It's only repetition-free if you can hear the intervals accurately, so that a jump from (say) a low A to an F-sharp five octaves up really sounds completely different to you from a jump from a low A to an E. I can't hear long jumps that accurately. By picking notes out of the 88-key keyboard, they get music in which the note-to-note interval jumps are much larger than they are in a traditional tune or theme. Those jumps are so large--and so divorced from any total center--that I, at least, don't hear them as musical intervals at all, but as dramatic contrasts of "high" and "low."
Well, the pattern of "highs" and "lows," divorced from interval, is, in fact one of the salient things we hear in music. There was even a dictionary of music themes once in which you looked up (and could find) themes from symphonies, etc. simply by looking up the pattern of ascending and descending notes. I forget how it was encoded, but you could look up, say START-DOWN-DOWN-UP-UP-UP-UP-DOWN-DOWN-DOWN-UP-UP and it would tell you "The Star-Spangled Banner." People who can't actually read music can use sheet music as a memory aid for remembering notes, just by reading whether the successive notes ascend or descend, without being able to tell a quarter from a half note, or sense the actual intervals. The pattern of ascent and descent conveys much less of the music than the actual intervals, or the rhythm, but it nevertheless is part of the music.
Unfortunately for the goal of producing repetition-free music, there are only so many up-and-down patterns, and in the musical clip I felt I was hearing repetitions of short up-down sequences. Similarly, NOTE, big-multioctave-jump-up, NOTE, somewhat-jump-up, NOTE sounds similar to NOTE, big-multioctave-jump-up, NOTE, somewhat-jump-up, NOTE even if the intervals aren't identical and the note durations aren't identical.
"Complements and amplifies the design sensibilities of Windows Phone." Sort of like saying Itchy and Scratchy complement and amplify the design sensibilities of Tom and Jerry.
Thanks for the undeserved compliment. It's not an original observation, it was very much in the air at the time, I just don't remember where I heard it. I think any number of columnists mentioned it about the time XP was released.
Did it stand for X-Perience or for Chi-Rho?
on
10 Years of Windows XP
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· Score: 4, Interesting
I thought it was a pun on Cairo, the vaporware, or head-fake, or whatever it was that Microsoft claimed would be so great but never released... and that the claim that it was a reference to user "x-perience" was a later concoction.
I'm not a Web standards maven, but I thought that whereever iframes originally came from, they were now a completely legitimate part of the W3C HTML standard. If so, then they ought to work with anything. The description in the HTML 4.01 standard seems to be here, and as a non-language-lawyer it seems to me that it is supposed to work unless your "user agent" (browser) does not support frames.
If Google is intentionally doing something makes properly formed, Web-standard HTML not work properly, then shame on them. This isn't a question of "reciprocating" or "not reciprocating," it's a question of following Web standards or not. It's bad enough when a company is just too lazy or careless to follow them, but if a company intentionally makes proper HTML not work, I think that qualifies as "evil."
Well, that sort of explains something that had been puzzling me. My wife and I just recently bought the (original) Kindle Fires, and one minor detail that puzzled and bugged me is that there is no easy way to change the wallpaper on the screens it displays. Mind you, I rather like the pictures Amazon provides... a tasteful rotation of pictures of nostalgic old technology like pens and pencils.
But I'd rather have a picture of my grandson. And for about a quarter of a century, every high-tech device with a screen has invited me to set the default background wallpaper to anything I like.
There is apparently no way to set custom wallpaper on a Kindle Fire jailbreaking or hacking it.
Obviously, even on the Kindle Fire, Amazon feels that they, not the purchaser, "own" the screen.
A modern-day Dickens could do something with it.
"Jarndyce and Jarndyce drones on. This scarecrow of a suit has, in course of time, become so complicated that no man alive knows what it means. The parties to it understand it least, but it has been observed that no two Chancery lawyers can talk about it for five minutes without coming to a total disagreement as to all the premises. Innumerable children have been born into the cause; innumerable young people have married into it; innumerable old people have died out of it. Scores of persons have deliriously found themselves made parties in Jarndyce and Jarndyce without knowing how or why; whole families have inherited legendary hatreds with the suit. The little plaintiff or defendant who was promised a new rocking-horse when Jarndyce and Jarndyce should be settled has grown up, possessed himself of a real horse, and trotted away into the other world. Fair wards of court have faded into mothers and grandmothers; a long procession of Chancellors has come in and gone out; the legion of bills in the suit have been transformed into mere bills of mortality; there are not three Jarndyces left upon the earth perhaps since old Tom Jarndyce in despair blew his brains out at a coffee-house in Chancery Lane; but Jarndyce and Jarndyce still drags its dreary length before the court, perennially hopeless."--Charles Dickens, Bleak House
This is great and I applaud and respect him for doing this. After you get done cracking jokes, go read The Big Necessity by Rose George. I never fully understood just how privileged we are.
"2.6 billion people don't have sanitation. I don't mean that they have no toilet in their house and must use a public one with queues and fees. Or that they have an outhouse, or a rickety shack that empties into a filthy drain or pigsty. All that counts as sanitation, though not a safe variety. The people who have those are the fortunate ones. Four in ten people have no access to any latrine, toilet, bucket, or box. Instead, they defecate by train tracks and in forests. They do it in plastic bags and fling them through the air in narrow slum alleyways.... Four in ten people live in situations where they are surrounded by human excrement because it is in the bushes outside the village or in the city yards, left by children outside the backdoor...
In 2007, readers of the British Medical Journal were asked to vote for the biggest medical milestone of the last two hundred years. Their choice was wide: antibiotics, penicillin, anesthesia, The Pill. They chose sanitation."
I don't know who said it--when I heard it it was attributed to Mark Twain but that doesn't seem to be right. At any rate, someone asked a nonbeliever whether he wasn't terrified by the thought of nonexistence after death. He replied, "Not at all. I experienced nonexistence for eons before I was born, and I enjoyed every minute of it."
I wish them luck with their $5 million, but I don't think they'll be any wiser than Omar Khayyam:
With them the seed of Wisdom did I sow,
And with mine own hand wrought to make it grow;
And this was all the Harvest that I reap’d-
“I came like Water, and like Wind I go.”
Into this Universe, and Why not knowing,
Nor Whence, like Water willy-nilly flowing:
And out of it, as Wind along the Waste,
I know not Whither, willy-nilly blowing.
There simply are intrinsic problems with stereoscopic 3D. The first is that the point of the technology is to increase realism. When you are experiencing that increase realism, 3D enhances the experience.
The problem is that because of the geometry of stereoscopy, 3D in a theatre only increases realism if you are sitting in a rather small sweet spot in the middle of the house; in a home, only if you're sitting on one properly placed piece of furniture. Sit farther back, and depth is exaggerated. Sit farther forward, and it's flattened. Sit to the size, and everything is skewed--cubes become rhomboids. Instead of being more realistic than flat cinema, it becomes less realistic.
This Cabinet-of-Dr.-Caligari effect is novel and stimulating, but it is not realistic or story-enhancing. It's rather like the early days of color TV. Colored snow, and actors changing from purplish to greenish as they walk across the screen, have a gee-whiz appeal, but in the long haul it has to be accurate or it doesn't satisfy, and it can't be accurate if they want to fill a theatre.
A second problem is that 3D doesn't really work unless the picture is so big that you are never looking close to the screen edges, where you get insoluble problems with binocular disparity if any object in the screen image is closer than the physical screen.
The second is that you only get an increase in realism if the director and cinematographer throw out a century of screen grammar, and limit themselves to using lens of one focal length. And, the more realistic the basic process, the more jarring something as ordinary as a cut is. We've learned to take cuts from a long shot to a closeup in stride, but it's harder if the image is so realistic that every cut induces a sense of physical movement. The re-thinking of how to tell a story on the screen might be possible. After all, the introduction of sound posed similar problems in the early days. But adding sound meant adding a whole new sensory modality. 3D is really, at heart, just a better picture... just like Cinerama or 48 fps Showscan, neither of which had staying power despite being a breakthrough in realism.
Herman Wouk (of all people--he's better-known for "The Caine Mutiny" and "The Winds of War"--) wrote a reasonably amusing novel about the project, published in 2005, entitled "A Hole In Texas." I'm afraid I don't remember the plot twists--it's not a layman's crib sheet on either the physics or the history of the supercollider. If you enjoyed the atomic bomb background material in "War and Remembrance," it's that sort of thing... and as Abraham Lincoln probably didn't say, "People who like this sort of thing will find it just the sort of thing they like."
Most of the time highway traffic is safe and predictable. Driving 125 miles under favorable conditions (perfect weather and visibility if the news photo is any guide) without incident? Drunks do that and often get away with it; so do texting teenagers and fatigued truck drivers.
If someone demonstrated that he could drive 125 while smoking marijuana without having an accident, would we conclude that driving while high is safe and should be allowed?
The accident rate on highways is so low that 125 miles tells you nothing at all. The average accident rate in the United States is 8 fatalities per billion passenger miles. There is no way in the world a single 125 mile test involving four vehicles can tell you whether the accident rate for these car-trains is the same, ten times as high, or ten times as low. This is just a stunt, and proves nothing except that someone at Volvo had guts, and that someone in authority exercised bad judgement and allowed it.
"BYOD is the new norm.... 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office... These stats underscore a major shift in the way people are working, in the office, at home and on-the-go, a shift that will continue to gain momentum."
Cisco is now able to identify and predict "a shift that will continue to gain momentum," but a year ago, nobody could foresee it?
In 1980, nobody ever brought an Apple to work to run Visicalc?
I have no idea what the real story is. Maybe an upper-management personality clash. Maybe the device just turned out to be really bad. But I don't think the statistics and "new norm" story can be the real story.
Microsoft exerts control on their OEMs and dictates many aspect of the user experience, particularly allowing them to put various Windows logo stickers on their goods ("Vista-Ready" being a case in point). If Microsoft believes users will have a better experience without the crapware--$99 better--if they actually cared about their users, they would make crapware-free systems a requirement for using the Windows logo.
Or, at least, require OEMs to submit crapware to Microsoft for approval to make sure it is a genuine option that doesn't degrade the user experience simply by its presence.
Microsoft should definitely prohibit crapware that overrides decent Windows features that work fairly well. The biggest problem I have helping friends with their Windows systems is that when they want to know how to do something simple like burn a CD, I never know what to tell them--because their system has invariably had third-party crapware installed that takes over the Windows way of doing it, and does it in some entirely different way.
I don't want to get into the rights and lefts of it all, one of my personal frustrations with Apple is that while I've given my granddaughter "songs" any number of times ("gift this song,") when I thought she'd enjoy a funny little application called "The Moron Test," the Apple Store wouldn't let me. Took me days of slow email-like exchanges with Apple for them to finally get back to me and say "It can't be done."
They control the platform, they set the rules, you can do it with a song, why not an app? If they don't want to do it themselves, why are they off patenting it so that nobody else can? Seems pretty dog-in-the-manger...
Honesty is the best policy.
The customer service goal for world-class organizations is to not only satisfy customers, but to delight them.
That isn't rocket science, that's just Retail 101 and it has been for the last century.
There's a perfectly ordinary chain drugstore in my town, but I'm their customer for life, because they just do everything right. It's nothing that grabs you in particular. But the advertised specials are always there. They put more people on the cash registers the lines build, nobody greets you obtrusively when you walk in the store but when you want help you get it. All the silly little retail things you take for granted. Nothing special, nothing they shouldn't be doing, it's just that they do it all the time, every time.
And they always do the right thing on returns. Whether the package is opened or not. Whether you have the receipt or not. Just because you say you want to return it.
Returns matter. Customers worry about buying the right thing or getting a lemon, knowing you can return something makes you more likely to purchase. Returns are unpleasant; you always fear rejection. Returns are especially important with gifts. The best way you can convince someone to buy that gift is to convince them that it's easy for the recipient to return it.
Best Buy? I don't think they're such an awful company really, but the time I tried to return a cheap DVD player that just plain didn't work and they hit me with a restocking fee, I got a cold prickly. I wasn't going to fight them about ten bucks or whatever it was, but it was just plain wrong, they shouldn't a done it, and I remember it. Do I still shop at Best Buy? Sure. But do I love the store? No.
Accepting returns graciously, quickly, and efficiently is one of the best ways a store can build loyalty. Best Buy is screwing themselves by getting a reputation for being difficult on returns. It's the kind of thing that spreads by word-of-mouth. "Don't buy stuff there, it's a hassle if you need to return it."
Circa the mid-nineties... the media was gushing over the latest trend, how great it was going to be, and how it was going to solve our update problems. One example would be this piece by Brian Livingston. In the wondrous world of the future, "the user does little or no work, other than clicking a menu button to start the upgrade process. Sometimes not even that is necessary. The software dials up[sic] the vendor's BBS or the World Wide Web site automatically installs any components that are newer than the than those on the currently installed version.... This level of automation, of course, assumes that the user's PC is equipped with a working modem." But once we get to that point, nirvana is at hand. No more software bugs, all our software constantly and updated to the latest version, effortlessly.
These days, it seems as if I a significant amount of time unproductively waiting while my computer downloads and installs some massive update--most recently over one gigabyte for a recent Mac OS X point update. Sometimes, even after the download, the installation process itself can take ten minutes, during which time everything else the machine is doing typically slows to a crawl. Or involves the machine rebooting itself once or twice. Or involves the update program politely requesting that I shut down every application I'm running.
Not to mention the time wasted checking the forums to find out whether the current update is likely to break my computer, and figuring out how to block my system from automatically installing it until they release the improved patch.
But I'm not worried, I'm sure a car manufacturer would never release buggy update. They have far better SQA departments than all the rest of the software industry... don't they?
How reliable will the system be? All the sensors keep working, every parking spot, all the time, five nines? No damage from cutting into the pavement for utility work? Salt will never find its way through cracks and short them out? The maintenance crews will be just as diligent in the low-income parts of town as they are in the high-income parts?
How reliable does it need to be? How does it degrade? At any given moment it seems like maybe 2%-3% of all streetlights are out of commission, let's say the failure rate for sensors is about the same; what happens? What is the failure mode like?
How will drivers react if the system directs them to drive a long way for a parking space that turns out to buried in snow? Or occupied by a motorcycle that didn't trip the sensor?
Is this thing robust, or is it just a fantasy that makes a good demo but becomes useless the first year there isn't enough money for perfect maintenance?
The important atomic bomb secret was that it could be done.
The important secret here is that "university-based scientists in the Netherlands and Wisconsin created a version of the so-called H5N1 influenza virus that is highly lethal and easily transmissible between ferrets."
Assume that there are terrorists out there who wish to develop a virological weapon, and have the smarts and the wherewithal to do so. They now know that the H5N1 virus is a good place to start and that there's a winning combination to be found. Holding back the precise blueprint isn't going to delay things much. You have to assume the terrorists are capable of doing research-quality work. It sounds rather as if researchers in the Netherlands and Wisconsin both found answers indepedently. It's quite possible that the terrorists, working on their own, will find something original and better than either of them.
What suppressing the research might do is make it difficult for other researchers to experiment with protective measures against them.
The article says "A swallowed pill is essentially at the mercy of the movements of the GI tract. Not so with the microswimmer." Another Googled article informs me that the colon undergoes "Segmentation contractions which chop and mix the ingesta; antiperistaltic contractions propagate toward the ileum, and giant migrating contractions... a very intense and prolonged peristaltic contraction which strips an area of large intestine clear of contents." So among other things this little gadget is swimming downstream when the colon is trying to push things upstream. What does it feel like? Tickling? Gas pains?
When you have a colonoscopy, they give you a sedative (often Midazolam), a pain-killer (often Fentanyl), and sometimes general anesthesia. Of course that's a lot more invasive, but it probably doesn't take as long because the colon is a lot shorter than your whole GI tract. Sometimes the doctor has a little trouble getting a colonscope around a tight corner. Does this thing ever get stuck and how do they deal with it?
I was one of the original G1G1 participants, and I'm sorry to say that the gap between what was promised and what was delivered would never have been forgiven in any commercial enterprise. The "20 hour" battery life turned out to be 3-4 hours, and despite much talk about improvements to the power management software, nothing ever came of it.
The biggest disappointment for me was that the much-heralded "show source" button, didn't. I never quite worked out the tortuous explanations/excuses, but one of the original premises was that all of the machine's source would be available for inspection and modification--to kids, if sufficiently bright. In reality, all the enthusiastic video demonstrations of the "show source" feature were just showing ordinary browser HTML source, and as nearly as I could tell, the "show source" button never did anything more than that.
"Sugar," which I'd hoped would educate me in a brand new model for computer interaction, was, at the time, a bad joke with poor usability. The only way to locate journal entries was by remember to enter text tags for each one when complete, and doing text searches on the tags. It was explained that "fortunately kids like to describe everything they're doing." All usability objections were answered with the retort that I was not part of the machine's intended user base--true enough, and I have never verified for myself whether eight-year-old kids using the OLPC laptop really do type in text tags to enable them to locate their documents.
The one practical use I meant to put it to, as an eBook reader for PDF documents, didn't work because the PDF reader program was buggy, crashprone, and--even when it didn't crash--didn't save your place in the document (and didn't have any bookmarking mechanism). If you stopped reading at page 56, when you reopened the document, you'd be at page 1 and would have to remember what page you were on and scroll to it.
Hopefully all of these problems have long since been dealt with, but it left me with a bad taste in my mouth.
It's from an O. Henry story. Or, at least, O. Henry wrote a story about just such a scam, involving a painting. What WAS the title? Google, click, click. Nothing. Where's my dead-tree copy? Aha. "Babes in the Jungle."
There have been many calendar-reform systems proposed, and "leap-weeks" are a common solution. Wikipedia has an article on leap week calendars and lists five advantages and three disadvantages. It, in turn, points to a web page about leap week calendars that details nine of them.
Henry's own web page doesn't mention the existence of other leap week calendars. It merely says the Hanke-Henry Permanent Calendar is better than the Gregorian calendar, not why it is better than the nine other leap week calendars. And it doesn't seem to present any particular plan for getting it adopted, beyond saying "It CAN be done, folks, and the decision is YOURS, not mine. Each of you," and the proof that it's feasible is that his mother has adapted to quoting Celsius temperatures. But what's needed is not a better calendar, but a better plan than anyone has heretofore come up with for getting it adopted.
"When I told you 'thirty days hath September,' I didn't HEX!"
In the first place, this has been known since the time of the ancient Greeks, in the form of the memorization technique known as the "method of loci." Rhetoricians memorized their speeches by associating each part of the speech with a room in their house, and as they gave the speech would mentally walk through the house. This is in fact the source of our expressions "in the first place," "in the second place," etc.
In the second place... uh... I forgot what I was going to say.
It's only repetition-free if you can hear the intervals accurately, so that a jump from (say) a low A to an F-sharp five octaves up really sounds completely different to you from a jump from a low A to an E. I can't hear long jumps that accurately. By picking notes out of the 88-key keyboard, they get music in which the note-to-note interval jumps are much larger than they are in a traditional tune or theme. Those jumps are so large--and so divorced from any total center--that I, at least, don't hear them as musical intervals at all, but as dramatic contrasts of "high" and "low."
Well, the pattern of "highs" and "lows," divorced from interval, is, in fact one of the salient things we hear in music. There was even a dictionary of music themes once in which you looked up (and could find) themes from symphonies, etc. simply by looking up the pattern of ascending and descending notes. I forget how it was encoded, but you could look up, say START-DOWN-DOWN-UP-UP-UP-UP-DOWN-DOWN-DOWN-UP-UP and it would tell you "The Star-Spangled Banner." People who can't actually read music can use sheet music as a memory aid for remembering notes, just by reading whether the successive notes ascend or descend, without being able to tell a quarter from a half note, or sense the actual intervals. The pattern of ascent and descent conveys much less of the music than the actual intervals, or the rhythm, but it nevertheless is part of the music.
Unfortunately for the goal of producing repetition-free music, there are only so many up-and-down patterns, and in the musical clip I felt I was hearing repetitions of short up-down sequences. Similarly, NOTE, big-multioctave-jump-up, NOTE, somewhat-jump-up, NOTE sounds similar to NOTE, big-multioctave-jump-up, NOTE, somewhat-jump-up, NOTE even if the intervals aren't identical and the note durations aren't identical.
"Complements and amplifies the design sensibilities of Windows Phone." Sort of like saying Itchy and Scratchy complement and amplify the design sensibilities of Tom and Jerry.
Thanks for the undeserved compliment. It's not an original observation, it was very much in the air at the time, I just don't remember where I heard it. I think any number of columnists mentioned it about the time XP was released.
I thought it was a pun on Cairo, the vaporware, or head-fake, or whatever it was that Microsoft claimed would be so great but never released... and that the claim that it was a reference to user "x-perience" was a later concoction.
I'm not a Web standards maven, but I thought that whereever iframes originally came from, they were now a completely legitimate part of the W3C HTML standard. If so, then they ought to work with anything. The description in the HTML 4.01 standard seems to be here, and as a non-language-lawyer it seems to me that it is supposed to work unless your "user agent" (browser) does not support frames.
If Google is intentionally doing something makes properly formed, Web-standard HTML not work properly, then shame on them. This isn't a question of "reciprocating" or "not reciprocating," it's a question of following Web standards or not. It's bad enough when a company is just too lazy or careless to follow them, but if a company intentionally makes proper HTML not work, I think that qualifies as "evil."