Not if it is locked, as stated at the end of the article.
Following his decision to erase Merkey's entry and start over, Wales placed it under his "special protection". Protected entries can only be edited by Wikipedia administrators.
I was already having problems with Beta 3, which would self destruct on startup. Now the latest beta says I need the newer Gnome developers tool kit. Therefore, until I upgrade my distribution I will no longer be able to try using version 3 tests. Nonetheless, beta 2 still works fine.
The beginning of season three, despite the story elements still resulted in less than I expected or hoped to see. Later episodes were of uneven quality. Those dealing primarily with the Cylon life style were unsatisfying, despite my interest. Nonetheless, the season ended strongly. This ending along with Razor, has given the series new found freedom to happen upon the unexpected. I cannot wait until the DVD for season 4 finally appears.
One problem you may not be explicitly stating, is that watching the show on SciFi channel, even a recorded version, inflicts too much pain. Whatever the quality of the show, the stupid, incessant and repetitive commercials alone destroy any show's worth. Add to that the junk thrown on the screen to distract the eye, e.g. upcoming shows you would not watch if you were paid to do so are the final unbearable insult.
Do not be so certain. A real case in Texas, that is different in that no names were called. I believe it was around Halloween, but years ago, when two Japanese students approached a house seeking directions. They were perceived as a threat and shot to death. From my memory, the individual did not even stand trial. Unsurprisingly, this remains a sore point in Japanese-American (U.S.) relations, to which most of the population of the latter remains blissfully unaware.
2]. Japan Economic Newswire, U.S. Jury Clears Man Who Shot Japanese Student, KYODO NEWS SERVICE, May 24, 1993; Lori Sharn, Violence Shoots Holes in USA's Tourist Image, USA TODAY, Sept. 9, 1993, at 2A.
However, it differs from my memory, because it mentions a trial and I remember it as a pair.
I agree with your sentiments, because I too was thinking of useless, automated phone systems that delayed getting the answers I needed just a couple of days ago. What made it so bad, subsequent menu choices were the same as the one I just exited. Many of the current voice activated systems are at best oblivious time wasting foils meant to save companies' money, not to assist those needing a real, knowledgeable response.
However, I have another reason to doubt the veracity that culture will determine robotic acceptance. Near the last line of the article, the researcher poses the necessity of asking whether their conversation partner is human or a robot. I could not help thinking of the most likely response: "I don't know, does it matter?".
I remember too well buying and attempting to wear a very open weave shirt that readily showed exposed my skin. Nonetheless, instead of being cooled, this shirt magnified the heat. As a result, I tore the shirt off and continued to play tennis exposed to the sun's rays. Despite the exposure and the subsequent burn I was more comfortable without a shirt than with it. Hence, the question arises, how does the even a thin layer of Titanium dioxide alter the pleasing sensation of cotton against human skin? I would guess towards the worse.
Another aspect to consider, is that reactions leading to more stable, simpler end products have a net release of heat [of reaction]. Dirty clothing, combined with direct sunlight could make many people uncomfortable, as they come clean.
Counter to my tastes, I have seen individuals wearing obvious synthetic clothing in hot environments, with no apparent sign of distress. Therefore, the market may be there, however, probably not appropriate to all.
"... MSFT is down 2 points and still on a backslide." Sorry, but they were up quite a bit until they bid to buy Yahoo! MS was really losing by being forced to sell XP, while they slowly forced Vista down the throats of those either willing or too weak to resist. Sounds like a losing strategy, right? Make money no matter how you cut it, just less than expected by the chronically greedy set.
It may be the same information, however, "Redundant" is a misleading moderation. Look at the time stamp, they appear to have been composing simultaneously. Seeing that the moderator was reading the first post, a check of their respective times could have been observed. Nonetheless, trying to find worthy comments can be difficult for a moderator. I cannot be certain I would have seen how close these times were, however, I do not remember ever using that moderation description. My tendency was to look at comments to push up over degrading ones I did not like (I think I succumbed twice - sometime it is hard to keep one's anger in check when reading stupid comments).
Make pirating more attractive than the official, lawful means of getting fixes to MS product flaws.
Keep records of those that drop out of TechNet.
Wait and watch; it is better to confirm they have taken the desired path before taking action.
Instigate rapid series of raids. The detainees willingly place their signatures on confidentiality agreements while hanging by thumbs or other tender regions to obtain their release. This stealth action has enhancing feature of not giving warning to others. Those fools remain blissfully ignorant of the fate that awaits them. Therefore, this becomes the new business model for the 21st Century. [The recording, motion picture and publishing industries follow suite, however, they screw it up. They are too careless and crass to do a proper job, hence, it never quite works for them.]
Once the profits begin to flow, it's back to stock splits and unwarranted, out sized profits. Microsoft once again wins the hearts of the Wall Street fee flipping class and is the rage of the WSJ editorial page. Hero worship shows no bounds and the World returns to its rightful course. Other than a few trivial problems, e.g. endless Wars for resources, the degradation of the earth and enslavement of the population, Bill G. and the Ballmer the Bomber know they left Microsoft in good hands. They are now supremely confident their company can grow with out bounds or even the need to monopolize legitimate markets. That is the end of their DOJ problems, for ever more.
Understand now? Get some cash ready to buy your temporary freedom. [Honestly, I am unsure if this began within MS. It might have been the RIAA, but we know MS invents nothing - they just spot the idea and MAKE it Work!]
... is any good way to encourage people to finish their antibiotic prescription once they are feeling better. If it wasn't for the development of resistant virusesis any good way to encourage people to finish their antibiotic prescription once they are feeling better. If it wasn't for the development of resistant viruses... You are a bit confused, it would be better to skip the regime entirely, since antibiotics attack bacteria and are ineffective against viruses. What I think you meant, was that a bacterial infection is unusually comprised of differing populations. Those killed off by a partial dose leaves only the most resistant to grow unimpeded by the presence of the usually more rapid growing, but less resistant strains. Partial dosage cultivates those resistant bacteria (not viruses). Meaning these cells have a differing metabolism from their more frail kin.
Bacteria are living single cell organisms whereas a virus is a particle containing a strand of viral DNA (they are larger) or RNA (much smaller and sometimes more deadly). Furthermore, the viral coat is a set of tight fitting protein molecules that protect the D/RNA payload. In addition, there is a mechanical structure to inject its code into the host cell. A virus exists at the edge of what is usually defined as a living system. It can only reproduce by taking over the machinery of an infected host that is then converted to spew out new copies of viral particles. Those may lie dormant for extended periods or in worse cases suffer irreversible damage that makes the new particles unable to infect new hosts. Others that remain infectious can carry new markers on the outer protein coat making them less liable to the host's immune response. There are still very few good anti-viral pharmaceuticals, and those tend not to have a broad range of effectiveness. Vaccination tends to be the more effective means to combat viral infections, however, in a rapidly mutating virus, albeit a frail one, e.g. HIV, with an insidious infection mode finding an effective vaccine can be a frustrating endeavor. Moreover, that vaccine will likely never meet the level of effectiveness sought in other common diseases.
Very different creatures. Indeed one is and the other perhaps should not even be characterized as such.
The link to the main content is extremely effective if no change is really sought. Instead of giving examples of simple, quick fixes one is instead sent to long arguments that contain every detail and counter argument to those that might resist any change. What attention is given those that would simply do as asked? Show me what works quickly without the gale wind force of excess verbiage!
Take this please, this follows the php code sample on how to set a reasonable limit on cache use:
Remember that the Header() function MUST come before any other output.
As you can see, you'll have to create the HTTP date for an Expires header by hand; PHP doesn't provide a function to do it for you (although recent versions have made it easier; see the PHP's date documentation). Of course, it's easy to set a Cache-Control: max-age header, which is just as good for most situations.
For more information, see the manual entry for header.
See also the cgi_buffer library, which automatically handles ETag generation and validation, Content-Length generation and gzip content-coding for PHP scripts with a one-line include. What you are NOT seeing are the multiple links (three, date documentation, manual entry... and cgi_buffer library) that extends your effort with reading documentation of unknown length and dubious clarity. [Check out the manual entry for instructive mis-direction.] Why not give the simplest case first and say if one encounters problems check here for help?
I really wonder how seriously a remedy is sought. I suspect more than a slight amount of posturing is implicit in this whole set piece. Are they that out of touch?
It should be an option, not a necessity to read entire threads that are more likely to confuse than elucidate those new to the subtler aspects of any given topic. Too often it is waste of time and energy.
Yes I saw one of those (gasoline fueled vehicles) explode due to a slow speed bump, at most. You are mistaken taking familiarity with a dangerous substance implying its implicit safety. Gasoline is highly volatile substance that easily explodes in the gas phase and burns lustily as a liquid. Therefore, I suggest for your own safety you immediately have your gas tank inspected along with all fuel lines and connections from this day forward, routinely.
Sure Li metal is extremely dangerous, however, the battery chemistries may combine into a less dangerous form should it be exposed to water. However, I would expect too these vehicles to be crash tested by both the Insurance industry and by federal safety departments upon these vehicles being released into the wild. If you do not trust them, check Consumers Report after a year or two. Until then make sure not to hit any vehicle in the parking lot labeled with PHEV with your humongous Bummer, diesel powered V-8 H-1. [I know you are safety conscious using a less explosive fuel, but it too burns fiercely. You can never be too safe.]
You might think this is a desperation move by MS, however, I doubt they would act if such a clause existed. Moreover, those type of strictures became a depressant to stock valuations, since it protected cheats and incompetents too many times. The danger to MS's plans are they have an entity that could give them long term indigestion. Merging Yahoo and MS is a mis-match made in heaven. It will be interesting to watch at a distance.
You could buy some Yahoo stock and sell quickly to MS only for cash. However, I think the recent rise in Yahoo shares indicates others are pursuing that line of attack. I suggest looking elsewhere for now, or you might end up owning the stock you have decided to fore go.
Saying... most wealthy, successful software company in the world is doomed to failure... I don't read it that way, however, in business studies attempts to merge companies with differing cultures can devastate the acquiring company. Moreover, the business being fast paced can doom the pursuer to a more distant relative standing than the sum of the two companies' starting market shares. Take one of the examples you cited: HotMail, how long did it take MS to get that right? The danger is they may not have the time to get it right.
I really doubt that MS will disappear due to this or other missteps, but that does not mean the probabilities are nil to none.
Well it really was not an offer. As I read it, it was a statement of intent. That is, most likely they plan to acquire shares from holders that are willing to sell directly to MS at a premium. Once a sufficient percentage is obtained they move to take over the company by a proxy vote. Control is final after a positive review by the DOJ and the EU.
This is a hostile take over where the purchaser could care less what either the board and the management thinks or responds.
Your experience with Google sounds more akin to mine with Comcast. The latter's claim if it didn't come from one of their accounts they are not interested. Nonetheless, most of those I reported were Phishing attempts to get Comcast passwords, etc. Repeatedly Comcast has shown no interest. Ironically, I learned they had been blocking legitimate email.
My experience with Google had been getting better. For months at a time my junk mail box is filled but I do not see a single one hit my in box. Recently, I have seen about one a month. Nonetheless, upon reporting they disappear immediately. I no longer even bother to look at the supposed email account.
Don't fall into despair, after reporting numerous scams from AOL even they took action. On your gmail account use the net interface and check the item as spam and hit the Report Spam button. In the early days I had considerable spam land in my in box, far more than now.
Google has always been a spammer heaven for me too. I could similar words, however, I would mean I receive so little spam due to Google's actions it's a haven from spam. Heaven? Does it exist?
Is that what you meant to imply? Or do you mean bogus gmail address sending spam?
I cannot attest to the veracity the scenario you paint, however, I too have reasons to doubt the reality of HD DVD's imminent demise. Too many times I have seen assertions I later learned were blatant fabrications. For example, remember the woman that was pillared for getting scalded with overheated coffee held between her legs while driving? Sorry didn't happen that way, just good headlines to sway sentiment. So too with the wars we had to fight, because we were attacked, were in danger of being attacked, or needed to stop programs aimed against our interests? Even long after the fictional reasonings were exposed, conventional wisdom still holds these were truths. [I cannot claim I was never fooled.]
It is all just too quick. The counter action expected was that the HD group would lower prices and for a period show much higher sales. The quick succession of "news" reports has aroused my skepticism. It is just too neat to be coincident with the facts. While in the longer term such dissemination of supposed sales figures will have the effect of being self fulfilling, I sense this is being gamed.
Let me state, I am not in the Blu-Ray camp. however, I had thought it had the superior technology. Nonetheless, I dubious of the degree advancement being claimed. To me they are archival storage alternatives. However, even Blu-Ray was too soon in touting its capacity advantage while being late delivering those higher capacities. For a short time, that lapse appeared to give HD DVDs the marketing advantage. Personally, I am not a fan of most video offerings, hence, generic DVDs will suffice until something really better appears. The marketing ploys on both sides smell of scams. This seems to be another effort to herd an uninformed public into making premature decisions.
Sorry no two cents I am keeping my cash in my pocket. Maybe they will both die soon.
I think the key to their success, from my observations, is the unsnickering support given even to the obviously inept patrons. I was stunned by the patience shown by a Mac agent calmly explaining that a pair of years old CD write ables could not be relied upon indefinitely. This individual owned an older unit that was brought into the shop. I was on the verge of punching some sense into this individual myself, having become frustrated by the repeated question where the backup problem resided. After this client the agent took a break. Upon their return my first question was: do you have padded rooms where you could laugh yourself silly without danger of harming yourself? Despite my leading, cynical questioning this individual kept their professionalism intact. Hence, at least part of the Mac Store secret of success is real customer service and support.
Slashdot Mirror
I was already having problems with Beta 3, which would self destruct on startup. Now the latest beta says I need the newer Gnome developers tool kit. Therefore, until I upgrade my distribution I will no longer be able to try using version 3 tests. Nonetheless, beta 2 still works fine.
The beginning of season three, despite the story elements still resulted in less than I expected or hoped to see. Later episodes were of uneven quality. Those dealing primarily with the Cylon life style were unsatisfying, despite my interest. Nonetheless, the season ended strongly. This ending along with Razor, has given the series new found freedom to happen upon the unexpected. I cannot wait until the DVD for season 4 finally appears.
One problem you may not be explicitly stating, is that watching the show on SciFi channel, even a recorded version, inflicts too much pain. Whatever the quality of the show, the stupid, incessant and repetitive commercials alone destroy any show's worth. Add to that the junk thrown on the screen to distract the eye, e.g. upcoming shows you would not watch if you were paid to do so are the final unbearable insult.
Do not be so certain. A real case in Texas, that is different in that no names were called. I believe it was around Halloween, but years ago, when two Japanese students approached a house seeking directions. They were perceived as a threat and shot to death. From my memory, the individual did not even stand trial. Unsurprisingly, this remains a sore point in Japanese-American (U.S.) relations, to which most of the population of the latter remains blissfully unaware.
The nearest link I found was the second footnote (pasted below) in this article that pertains to a different topic: http://www.pcpages.com/salhq/lawreview.htm
2]. Japan Economic Newswire, U.S. Jury Clears Man Who Shot Japanese Student, KYODO NEWS SERVICE, May 24, 1993; Lori Sharn, Violence Shoots Holes in USA's Tourist Image, USA TODAY, Sept. 9, 1993, at 2A.
However, it differs from my memory, because it mentions a trial and I remember it as a pair.
I agree with your sentiments, because I too was thinking of useless, automated phone systems that delayed getting the answers I needed just a couple of days ago. What made it so bad, subsequent menu choices were the same as the one I just exited. Many of the current voice activated systems are at best oblivious time wasting foils meant to save companies' money, not to assist those needing a real, knowledgeable response.
However, I have another reason to doubt the veracity that culture will determine robotic acceptance. Near the last line of the article, the researcher poses the necessity of asking whether their conversation partner is human or a robot. I could not help thinking of the most likely response: "I don't know, does it matter?".
I remember too well buying and attempting to wear a very open weave shirt that readily showed exposed my skin. Nonetheless, instead of being cooled, this shirt magnified the heat. As a result, I tore the shirt off and continued to play tennis exposed to the sun's rays. Despite the exposure and the subsequent burn I was more comfortable without a shirt than with it. Hence, the question arises, how does the even a thin layer of Titanium dioxide alter the pleasing sensation of cotton against human skin? I would guess towards the worse.
Another aspect to consider, is that reactions leading to more stable, simpler end products have a net release of heat [of reaction]. Dirty clothing, combined with direct sunlight could make many people uncomfortable, as they come clean.
Counter to my tastes, I have seen individuals wearing obvious synthetic clothing in hot environments, with no apparent sign of distress. Therefore, the market may be there, however, probably not appropriate to all.
It may be the same information, however, "Redundant" is a misleading moderation. Look at the time stamp, they appear to have been composing simultaneously. Seeing that the moderator was reading the first post, a check of their respective times could have been observed. Nonetheless, trying to find worthy comments can be difficult for a moderator. I cannot be certain I would have seen how close these times were, however, I do not remember ever using that moderation description. My tendency was to look at comments to push up over degrading ones I did not like (I think I succumbed twice - sometime it is hard to keep one's anger in check when reading stupid comments).
Make pirating more attractive than the official, lawful means of getting fixes to MS product flaws.
Keep records of those that drop out of TechNet.
Wait and watch; it is better to confirm they have taken the desired path before taking action.
Instigate rapid series of raids. The detainees willingly place their signatures on confidentiality agreements while hanging by thumbs or other tender regions to obtain their release. This stealth action has enhancing feature of not giving warning to others. Those fools remain blissfully ignorant of the fate that awaits them. Therefore, this becomes the new business model for the 21st Century. [The recording, motion picture and publishing industries follow suite, however, they screw it up. They are too careless and crass to do a proper job, hence, it never quite works for them.]
Once the profits begin to flow, it's back to stock splits and unwarranted, out sized profits. Microsoft once again wins the hearts of the Wall Street fee flipping class and is the rage of the WSJ editorial page. Hero worship shows no bounds and the World returns to its rightful course. Other than a few trivial problems, e.g. endless Wars for resources, the degradation of the earth and enslavement of the population, Bill G. and the Ballmer the Bomber know they left Microsoft in good hands. They are now supremely confident their company can grow with out bounds or even the need to monopolize legitimate markets. That is the end of their DOJ problems, for ever more.
Understand now? Get some cash ready to buy your temporary freedom. [Honestly, I am unsure if this began within MS. It might have been the RIAA, but we know MS invents nothing - they just spot the idea and MAKE it Work!]
Bacteria are living single cell organisms whereas a virus is a particle containing a strand of viral DNA (they are larger) or RNA (much smaller and sometimes more deadly). Furthermore, the viral coat is a set of tight fitting protein molecules that protect the D/RNA payload. In addition, there is a mechanical structure to inject its code into the host cell. A virus exists at the edge of what is usually defined as a living system. It can only reproduce by taking over the machinery of an infected host that is then converted to spew out new copies of viral particles. Those may lie dormant for extended periods or in worse cases suffer irreversible damage that makes the new particles unable to infect new hosts. Others that remain infectious can carry new markers on the outer protein coat making them less liable to the host's immune response. There are still very few good anti-viral pharmaceuticals, and those tend not to have a broad range of effectiveness. Vaccination tends to be the more effective means to combat viral infections, however, in a rapidly mutating virus, albeit a frail one, e.g. HIV, with an insidious infection mode finding an effective vaccine can be a frustrating endeavor. Moreover, that vaccine will likely never meet the level of effectiveness sought in other common diseases.
Very different creatures. Indeed one is and the other perhaps should not even be characterized as such.
Take this please, this follows the php code sample on how to set a reasonable limit on cache use: Remember that the Header() function MUST come before any other output.
As you can see, you'll have to create the HTTP date for an Expires header by hand; PHP doesn't provide a function to do it for you (although recent versions have made it easier; see the PHP's date documentation). Of course, it's easy to set a Cache-Control: max-age header, which is just as good for most situations.
For more information, see the manual entry for header.
See also the cgi_buffer library, which automatically handles ETag generation and validation, Content-Length generation and gzip content-coding for PHP scripts with a one-line include. What you are NOT seeing are the multiple links (three, date documentation, manual entry
I really wonder how seriously a remedy is sought. I suspect more than a slight amount of posturing is implicit in this whole set piece. Are they that out of touch?
It should be an option, not a necessity to read entire threads that are more likely to confuse than elucidate those new to the subtler aspects of any given topic. Too often it is waste of time and energy.
Yes I saw one of those (gasoline fueled vehicles) explode due to a slow speed bump, at most. You are mistaken taking familiarity with a dangerous substance implying its implicit safety. Gasoline is highly volatile substance that easily explodes in the gas phase and burns lustily as a liquid. Therefore, I suggest for your own safety you immediately have your gas tank inspected along with all fuel lines and connections from this day forward, routinely.
Sure Li metal is extremely dangerous, however, the battery chemistries may combine into a less dangerous form should it be exposed to water. However, I would expect too these vehicles to be crash tested by both the Insurance industry and by federal safety departments upon these vehicles being released into the wild. If you do not trust them, check Consumers Report after a year or two. Until then make sure not to hit any vehicle in the parking lot labeled with PHEV with your humongous Bummer, diesel powered V-8 H-1. [I know you are safety conscious using a less explosive fuel, but it too burns fiercely. You can never be too safe.]
Not being POSIX compliant does not preclude a BSD being part of the NT code. So is that assertion from knowledge or a gut level response?
You might think this is a desperation move by MS, however, I doubt they would act if such a clause existed. Moreover, those type of strictures became a depressant to stock valuations, since it protected cheats and incompetents too many times. The danger to MS's plans are they have an entity that could give them long term indigestion. Merging Yahoo and MS is a mis-match made in heaven. It will be interesting to watch at a distance.
You could buy some Yahoo stock and sell quickly to MS only for cash. However, I think the recent rise in Yahoo shares indicates others are pursuing that line of attack. I suggest looking elsewhere for now, or you might end up owning the stock you have decided to fore go.
An acute observation. Surely there is a lot of self interest implicit in their assertion. Nonetheless, do not discount it entirely.
I really doubt that MS will disappear due to this or other missteps, but that does not mean the probabilities are nil to none.
Please correct me if I am wrong, but that sounds like NT.
Well it really was not an offer. As I read it, it was a statement of intent. That is, most likely they plan to acquire shares from holders that are willing to sell directly to MS at a premium. Once a sufficient percentage is obtained they move to take over the company by a proxy vote. Control is final after a positive review by the DOJ and the EU.
This is a hostile take over where the purchaser could care less what either the board and the management thinks or responds.
... can't define what "victory" is, either. I surrender. I can't top that.If you never have a policy it can't fail. Just stay the course to Victory.
Never let facts confuse the issue. Just follow Cheney and stay out of shotgun range.
Your experience with Google sounds more akin to mine with Comcast. The latter's claim if it didn't come from one of their accounts they are not interested. Nonetheless, most of those I reported were Phishing attempts to get Comcast passwords, etc. Repeatedly Comcast has shown no interest. Ironically, I learned they had been blocking legitimate email.
My experience with Google had been getting better. For months at a time my junk mail box is filled but I do not see a single one hit my in box. Recently, I have seen about one a month. Nonetheless, upon reporting they disappear immediately. I no longer even bother to look at the supposed email account.
Don't fall into despair, after reporting numerous scams from AOL even they took action. On your gmail account use the net interface and check the item as spam and hit the Report Spam button. In the early days I had considerable spam land in my in box, far more than now.
Is that what you meant to imply? Or do you mean bogus gmail address sending spam?
I cannot attest to the veracity the scenario you paint, however, I too have reasons to doubt the reality of HD DVD's imminent demise. Too many times I have seen assertions I later learned were blatant fabrications. For example, remember the woman that was pillared for getting scalded with overheated coffee held between her legs while driving? Sorry didn't happen that way, just good headlines to sway sentiment. So too with the wars we had to fight, because we were attacked, were in danger of being attacked, or needed to stop programs aimed against our interests? Even long after the fictional reasonings were exposed, conventional wisdom still holds these were truths. [I cannot claim I was never fooled.]
It is all just too quick. The counter action expected was that the HD group would lower prices and for a period show much higher sales. The quick succession of "news" reports has aroused my skepticism. It is just too neat to be coincident with the facts. While in the longer term such dissemination of supposed sales figures will have the effect of being self fulfilling, I sense this is being gamed.
Let me state, I am not in the Blu-Ray camp. however, I had thought it had the superior technology. Nonetheless, I dubious of the degree advancement being claimed. To me they are archival storage alternatives. However, even Blu-Ray was too soon in touting its capacity advantage while being late delivering those higher capacities. For a short time, that lapse appeared to give HD DVDs the marketing advantage. Personally, I am not a fan of most video offerings, hence, generic DVDs will suffice until something really better appears. The marketing ploys on both sides smell of scams. This seems to be another effort to herd an uninformed public into making premature decisions.
Sorry no two cents I am keeping my cash in my pocket. Maybe they will both die soon.
I think the key to their success, from my observations, is the unsnickering support given even to the obviously inept patrons. I was stunned by the patience shown by a Mac agent calmly explaining that a pair of years old CD write ables could not be relied upon indefinitely. This individual owned an older unit that was brought into the shop. I was on the verge of punching some sense into this individual myself, having become frustrated by the repeated question where the backup problem resided. After this client the agent took a break. Upon their return my first question was: do you have padded rooms where you could laugh yourself silly without danger of harming yourself? Despite my leading, cynical questioning this individual kept their professionalism intact. Hence, at least part of the Mac Store secret of success is real customer service and support.