I have no issue with someone requesting my information, if it is a valid reason and will help resolve the issue, but I have yet to speak to an irate person who is demanding my personal information for a valid reason, other than to complain that their issue is not supported because "it worked yesterday" and blah blah blah (unfortunately the people calling in don't know the support guidelines and I regularly point people to our support website to make sure they see what I do and do not support so as to confirm I am not making it up). These are the types of people I regularly give misinformation for, due to the fact that if they had a clue in the first place, they wouldn't be calling tech support for their issue in the first place. Most people reading these posts know better anyways...
And this is why, my friends, that you always get the name, extension, and possibly company ID # to whomever you talk to.
Yet another reason why if I got you on the phone, why I wouldn't give you anything but my first name. Nice try, but legally, we have no obligation to give you any information other than our first name, my ID number could be your ZIP code backwards, who knows what I might come up with next!
"and won't believe you (with good reason - I know I don't usually believe the useres that I work with) that you've tried all of that already."
Well simple, because I work tech support here in Canada for a major ISP in the US of A, and the reason why I wouldn't believe you (despite what you say) is because I've been burnt on the phone once too many times from people who insisted that they took the basic troubleshooting steps when in fact, after spending 20 minutes on a 3 minute call, didn't. So just because you are elite and have to stoop down to the level of calling tech support, keep in mind that were working with people most of the day who don't have a clue, so if our questions seem scripted and redundant - they are for a reason.
Might a DDOS attack on the Fed's computers bring down the entire banking system?"
7--Core Principle VII:
The system should have a high degree of security and operational reliability and should have contingency arrangements for timely completion of daily processing.
Let me quoth for those who don't read the articles:
Fedwire Data Centers
Three data processing centers support the Fedwire services. One site supports the primary processing environment with on-site backup. A second site serves as an active, "hot" backup facility with on-site backup. A third site serves as a "warm" backup facility. The three data processing centers are located a considerable distance from each other (i.e., hundreds of miles) in order to mitigate the effects of natural disasters, power and telecommunication outages, and other wide-scale, regional disruptions. In addition, all three data centers have appropriate security and include various contingency features, such as redundant power feeds, environmental and emergency control systems, dual computer and network operations centers, and dual customer service centers.
Take a read through it, and its a really dry read by the way, it looks like they've got it pretty much figured out. Good luck finding those servers and then trying to DDOS them out of existance. Then again, if someone almost got the worldwide DNS root servers offline, then this could be just a drop in the bucket...
Sophie Wilson, formerly Roger Wilson, is a British computer scientist. In 1978 she designed the Acorn Microcomputer, which was the first of a long line of computers sold by Acorn, Ltd. In 1981 she developed BBC BASIC for the BBC Microcomputer, a microcomputer that enabled Acorn to win a contract with the British Broadcasting Corporation. In 1983 she developed one of the first RISC processors, the Acorn RISC Machine (ARM).
nd THANKS AOL for replying to my question about it - NOT!
Correct me if im wrong, but I think AOL is now blocking anyone who sends their members over 200 messages in a hour, banning their IP, or if they send over 400 messages in a day to AOL members. Since I do tech support for a major ISP in the states, thats the latest info I got on the situation. And its only your IP thats being blocked, with the Undeliverable messages being sent back from your SMTP server, which makes it tricky to the untrained eye. Have fun!
...how about newsgroups? IRC? FTP? There are alot more distrbution methods available to those who traffic in this type of material, and believe me, the ones you should be worried about are not the ones who are "surfing the web" to get it either.
-S-
In contrast, whenever I have to reinstall at a relatives with their legitimate copy, they never can find their key.
Back in the day when I kept fooling around with the latest and greatest burnt copies of Windows 2K/XP, I learned that you could just do away with writing it on the CD and just make a TEXT FILE and append it into the ISO file structure. That way it would be easily distributable - everyone who burnt it had the key right there - no messing with chatting it to your friends (or Microsoft detectives perhaps??) and you never had to worry about mistaking a I for a 1(one) or O for a 0(Zero) - etc - I'm sure you understand:)
I work for a Major ISP in tech support, and I've heard some of these things actually work over the phone, and I'm all for technology that enriches peoples lives, however, listening to some of these calls, I've noticed that for instance,
1. These programs read absolutely everything on a screen thats displayed.
2. The people using them usually have the speed/pitch turned up to max to get through the nonsense, and therefore the computer sounds like its got the Smurfs (tm) trapped inside.
Has the technology gotten better than this or is it still as annoying to hear? I'd hate to be a library listening to that in the background...
I can only imagine the look on peoples faces as they open the daily mail and see the envelope with the RIAA logo in the top - and haven't read slashdot to find out it might be a cheque!
So I fail to see the problem. It sounds to me like you want a free lunch.
I don't think thats what he means, and let me explain here. As with all facets of society there is going to be a group of people who want your so called "free lunch", no matter whos back they step on to get it. There's no doubt there. HOWEVER! I think the tables have turned here on the RIAA, because it was them years back that was enjoying the "free lunch" by putting out records full of stuff people DIDN'T WANT - but due to brilliant marketing - people ended up buying it. Now come on, don't tell me you didn't get the Chipmunks Christmas Album - I think everyone did.
Point of the matter here is people are now used to getting choices - from websites that tell you personalized information about what you'd like, and choices in where to eat. Businesses have adapted to the changing marketplace - some have gone out of business and a result and some have profited handsomely. Bottom line really comes down to - People are sick and tired of buying crap they don't want, and they want ONLY what they want --- no "bonus" this or "plus" that --- and they want to test drive it before they buy it. Now with the online music services starting up, it is a step in the right direction but a little too late -- mostly due to the RIAA holding dear to their old business models -- the public got involved in this peer to peer thing and its going to be kicking the RIAA in the ass forevermore...
Slashdot Mirror
The woman learned how Gabrielyan was following her when she discovered him under her car attempting to change the cell phone's battery, police said.
Um, yeah, I was just doing an oil change officer!
I have no issue with someone requesting my information, if it is a valid reason and will help resolve the issue, but I have yet to speak to an irate person who is demanding my personal information for a valid reason, other than to complain that their issue is not supported because "it worked yesterday" and blah blah blah (unfortunately the people calling in don't know the support guidelines and I regularly point people to our support website to make sure they see what I do and do not support so as to confirm I am not making it up). These are the types of people I regularly give misinformation for, due to the fact that if they had a clue in the first place, they wouldn't be calling tech support for their issue in the first place. Most people reading these posts know better anyways...
And this is why, my friends, that you always get the name, extension, and possibly company ID # to whomever you talk to.
Yet another reason why if I got you on the phone, why I wouldn't give you anything but my first name. Nice try, but legally, we have no obligation to give you any information other than our first name, my ID number could be your ZIP code backwards, who knows what I might come up with next!
"and won't believe you (with good reason - I know I don't usually believe the useres that I work with) that you've tried all of that already."
Well simple, because I work tech support here in Canada for a major ISP in the US of A, and the reason why I wouldn't believe you (despite what you say) is because I've been burnt on the phone once too many times from people who insisted that they took the basic troubleshooting steps when in fact, after spending 20 minutes on a 3 minute call, didn't. So just because you are elite and have to stoop down to the level of calling tech support, keep in mind that were working with people most of the day who don't have a clue, so if our questions seem scripted and redundant - they are for a reason.
Might a DDOS attack on the Fed's computers bring down the entire banking system?"
7--Core Principle VII:
The system should have a high degree of security and operational reliability and should have contingency arrangements for timely completion of daily processing.
Let me quoth for those who don't read the articles:
Fedwire Data Centers
Three data processing centers support the Fedwire services. One site supports the primary processing environment with on-site backup. A second site serves as an active, "hot" backup facility with on-site backup. A third site serves as a "warm" backup facility. The three data processing centers are located a considerable distance from each other (i.e., hundreds of miles) in order to mitigate the effects of natural disasters, power and telecommunication outages, and other wide-scale, regional disruptions. In addition, all three data centers have appropriate security and include various contingency features, such as redundant power feeds, environmental and emergency control systems, dual computer and network operations centers, and dual customer service centers.
Take a read through it, and its a really dry read by the way, it looks like they've got it pretty much figured out. Good luck finding those servers and then trying to DDOS them out of existance. Then again, if someone almost got the worldwide DNS root servers offline, then this could be just a drop in the bucket...
Connecting to 142.168.125.99...
Actually, Sophie Wilson is a transsexual.
Sophie Wilson, formerly Roger Wilson, is a British computer scientist. In 1978 she designed the Acorn Microcomputer, which was the first of a long line of computers sold by Acorn, Ltd. In 1981 she developed BBC BASIC for the BBC Microcomputer, a microcomputer that enabled Acorn to win a contract with the British Broadcasting Corporation. In 1983 she developed one of the first RISC processors, the Acorn RISC Machine (ARM).
More on Sophie at her homepage
absolutely awesome, Ive never actually fallen off my chair before from laughing!
help dream up this scheme whereby we try to make money off *everyone else's* ideas.
Bill gates did it first, now look where he is...
Ahoy matey, thar' she blows!! Sez the one hax0r to another..
nd THANKS AOL for replying to my question about it - NOT!
Correct me if im wrong, but I think AOL is now blocking anyone who sends their members over 200 messages in a hour, banning their IP, or if they send over 400 messages in a day to AOL members. Since I do tech support for a major ISP in the states, thats the latest info I got on the situation. And its only your IP thats being blocked, with the Undeliverable messages being sent back from your SMTP server, which makes it tricky to the untrained eye. Have fun!
-S-
...how about newsgroups? IRC? FTP? There are alot more distrbution methods available to those who traffic in this type of material, and believe me, the ones you should be worried about are not the ones who are "surfing the web" to get it either. -S-
In contrast, whenever I have to reinstall at a relatives with their legitimate copy, they never can find their key.
:)
Back in the day when I kept fooling around with the latest and greatest burnt copies of Windows 2K/XP, I learned that you could just do away with writing it on the CD and just make a TEXT FILE and append it into the ISO file structure. That way it would be easily distributable - everyone who burnt it had the key right there - no messing with chatting it to your friends (or Microsoft detectives perhaps??) and you never had to worry about mistaking a I for a 1(one) or O for a 0(Zero) - etc - I'm sure you understand
Join em. 'nuff said.
I work for a Major ISP in tech support, and I've heard some of these things actually work over the phone, and I'm all for technology that enriches peoples lives, however, listening to some of these calls, I've noticed that for instance,
1. These programs read absolutely everything on a screen thats displayed.
2. The people using them usually have the speed/pitch turned up to max to get through the nonsense, and therefore the computer sounds like its got the Smurfs (tm) trapped inside.
Has the technology gotten better than this or is it still as annoying to hear? I'd hate to be a library listening to that in the background...
I just had to teach them enough so that I could send my parents to them.
Your in management, aren't you?
I think was DUCTTAPEVault....
From the website:
Unpublished, Chief Technology Officer
They don't have one? Reading the FAQ section, this VC looks phishy by the second....
We will when you put in your credit cards too :)
You have to wonder what effect all this TV watching has on the children's attention span.
...you were saying?
I can only imagine the look on peoples faces as they open the daily mail and see the envelope with the RIAA logo in the top - and haven't read slashdot to find out it might be a cheque!
Really, who is going to confuse Mandrake the Linux Distribution with Mandrake the Magician?
There was a magician called Mandrake?
So I fail to see the problem. It sounds to me like you want a free lunch.
I don't think thats what he means, and let me explain here. As with all facets of society there is going to be a group of people who want your so called "free lunch", no matter whos back they step on to get it. There's no doubt there. HOWEVER! I think the tables have turned here on the RIAA, because it was them years back that was enjoying the "free lunch" by putting out records full of stuff people DIDN'T WANT - but due to brilliant marketing - people ended up buying it. Now come on, don't tell me you didn't get the Chipmunks Christmas Album - I think everyone did.
Point of the matter here is people are now used to getting choices - from websites that tell you personalized information about what you'd like, and choices in where to eat. Businesses have adapted to the changing marketplace - some have gone out of business and a result and some have profited handsomely. Bottom line really comes down to - People are sick and tired of buying crap they don't want, and they want ONLY what they want --- no "bonus" this or "plus" that --- and they want to test drive it before they buy it. Now with the online music services starting up, it is a step in the right direction but a little too late -- mostly due to the RIAA holding dear to their old business models -- the public got involved in this peer to peer thing and its going to be kicking the RIAA in the ass forevermore...
Knowledge is power...
I think you're missing out on a primary function: porn.
Hey! Look! No hard drive!