I think you mean the dumb drunk people to embarass themselves. Smart drunks just convince their friends how awesome it would be if they were up there doing it.
Unfortunately, the email support is the only good part of working at an HP call center.
I used to work for MCI, which was the outsourcer for HP. We support the HP Pavillion computers, and most of the HP Deskjets. Eventually got a lot of the photosmart printers too.
All that was great, but unfortunately what this guy describes is exactly the experience that I went through at MCI.
What I hated the most about working there was excatly this guys problem. Solving problems did not matter at all. The only things that matter were if you got the guys serial number, model, referred him to the HP website, and thanked him for calling. The overall monitoring process was worth 100 points. I believe 5 of those were for solving the guys problem.
I don't know how many times I would sit there and yell at my supervisors about how this was just plain ridiculous. But they didn't care. Not only was the company, and the call center responsible for getting answering a huge number of calls, but the supervisors needed to make sure that the ACL (average call length) and the monitor scores were as high (or in the case of call times, low) as they could possibly be.
I don't know how many people I saw that would send out a new power cable to fix a printer that wouldn't was smearing ink.
Open Source came at them from left field and they still can't figure out how to honestly fight it.
They know exactly how to fight it when it comes to governments. Who do you think pays for all these politicians elections? If you do any research you will find that 95% of them have accepted money from MS.
All MS has to do when something like this comes up is say vote 'no'. You don't want to vote 'no'? Well, how about next election we throw half a million dollars at any/all of your opponents. Yeah, we thought you'd see it our way.
You might try hacking up the install script that they provide. About three months ago on my Debian install (2.4.24 debian kernel) I was having trouble getting the install script to run because it kept saying that my kernel version was not compiled with the same version of gcc that I have installed.
Of course, they were the same version. Sniffing around in their script I found they were using some regular expression match to grab the versions, which for some reason didn't work on my kernel this time through. Some quick changes and it installed just fine.
* Support for Linux 2.6 kernels.
* Fixed AGP failures on some VIA motherboards.
* Fixed a problem that prevented X from running on Samsung X10 laptops.
The same thing that stops the Post Office, UPS, or FedEx from being sued when someone mails anthrax.
First of all the packets are encrypted (or wrapped up in a box if you will). The node doesn't know what it is. He's just doing his job. Would the RIAA try to sue the node.... maybe. But who is responsible for me downloading mp3s over a vpn from work? Yeah, me. I find it hard to believe that my ISP, my works provider, and anybody in between is responsible.
2nd, this medium will be presumed innocent for transfering anything. Can you transfer the new Lord of the Rings movie? Yes. Lots of mp3s? All you want, and more. Can I transfer just about anything?! Absolutely, and this is the catch. I can transfer anything. Good or bad. Legal or not. Once that is established, the RIAA or whoever else can only concentrate on the two endpoints, and them only.
Not really sure that this is a myth. Anybody can write crappy, buggy code. People do it everyday. Same thing with stability. Whether unix is a better platform than windows might be debateable, I don't think anybody denies that crappy code is written on both platforms.
The only thing that open source brings to the table is that people might look at it, and might point out problems. But if you are relying on both of those to happen you are making two big assumptions.
Jesus Christ. Does anybody bother researching anything, or have brain one to start with?!
Did the term easy to use to not sink in? This box is obviously not made for everybody, nor is it going to fit into everybodies niche.
Contrary to your reasoning though this is a useful box and if you aren't smart enough to see it maybe you should get off your sofa watching Star Trek reruns and maybe walk outside a little bit. God forbid get some fresh air. You might notice that not everybody in the world is a IT, a linux guru, or a so called MS engineer.
A lot of small businesses don't have time to fuck around doing this shit, and they don't want to pay a guy to come in everytime they want somebody to change one setting, add an email address, etc...
Will a $600 pc with Debian installed on it do all of this? Absolutely. And it will be more powerful too... but guess what... if I'm starting my own business from scratch, or just don't have the money to pay for this, a $600 pc isn't going to do shit if I have no idea how to use linux.
Just doing a casual glance at the emergecore website does tell me one thing.... they DO seem to be winning quite a few awards.
Some little know company called 'NEWSWEEK' said 'The IT-100 is a GODSEND', but I'm guessing that was a typo.
It seems that most of you people really don't understand what this box is for. Are you a nerd like most of the people here? Then this box isn't for you. It's marketed for a small-medium business that doesn't have, or doesn't want to have to use an IT professional.
The entire purpose of the box is to be easy to use for people. It has quite a few features considering the cpu and what not that it has.
If you are going to bitch these guys out for something, at least make it for them including frontpage extensions on a linux box. That should be a sin in itself.
The power consummed by a fully loaded processor is pretty inconsequently compared to just leaving the computer on all day vs turning off overnight. I used to always turn my system off I wasn't going to use it for another hour or so. I have all my computers running 24 hours a day now however.
And no, I've never had a processor burn up from this. Don't imagine I will anytime either.
Conclusion: Large, fast, quiet-if only the guarantee were longer
Even if the DiamondMax Plus 300 GB isn't nimble enough to take on the faster-spinning flagships from Western Digital and Maxtor, its overall performance is respectable for a 5,400 rpm drive. Above all, the excellent data transfer rates are certainly welcome.
Only the longer seek times resulting from the low turn rate and the lower I/O performance mean this disk makes little sense for demanding users running it under permanent load or as a system drive. That said, the hard drive is not designed to do this. After all, anyone able to cough up the princely sum of around $411 will no doubt have their own operating system hard drive that also spins quicker. A 7,200 rpm 80 GB hard drive with 8 MB of cache will currently set you back little more than $106.
In view of its large storage capacity, the guarantee of just one year is dubious, since even in two years, 300 GB should still be big enough to save it from the scrap heap. Even if guarantees of several years are reserved for the top 7,200 rpm models, a two-year warranty would at least reduce the vendor's risk of having to honor a guarantee of two years. Ultimately, equipment purchases should not only be a question of numbers, but should involve a fair degree of trust, too.
However, it is curretly part of a promotion, which means that if you go for the kit now, the card will be included.
"Mr Oppenheim also said the RIAA was immume from rules on unreasonable searches on the internet, because it did not have links with law enforcement agencies."
Reminds me of a part from the Blues Brothers:
Are you the police?
No ma'am, we're musicians.
As much as I'd like to say that this is bullshit, I fail to see how a search would be illegal when the entire medium is based upon it being searchable. People can't just walk in off the street and look in your refridgerator and see if you have some corona. But this is based on being searchable.
I wish I could remember the website that I found this on because I wanted to buy one... but it was an exercise bike that was built into a nice leather chair.
Probably loud as hell, but my knees ache a lot from the heat here so I'd love anything that I could use like that to stretch them out.
It seems like most of the authors complaints revolve around Google's search not reading his mind for exactly what he is searching for.
He searches for 'apple' and it returns about bunch of articles about apples, apple growers, etc... but it's a long time before it returned something about 'Apple computers', or 'Fiona Apple'. Well maybe this jackass should have typed in 'Apple computers', or 'Fiona Apple' if he was interested in finding websites about them.
What an idiot
Slashdot Mirror
I think you mean the dumb drunk people to embarass themselves. Smart drunks just convince their friends how awesome it would be if they were up there doing it.
Unfortunately, the email support is the only good part of working at an HP call center.
I used to work for MCI, which was the outsourcer for HP. We support the HP Pavillion computers, and most of the HP Deskjets. Eventually got a lot of the photosmart printers too.
All that was great, but unfortunately what this guy describes is exactly the experience that I went through at MCI.
What I hated the most about working there was excatly this guys problem. Solving problems did not matter at all. The only things that matter were if you got the guys serial number, model, referred him to the HP website, and thanked him for calling. The overall monitoring process was worth 100 points. I believe 5 of those were for solving the guys problem.
I don't know how many times I would sit there and yell at my supervisors about how this was just plain ridiculous. But they didn't care. Not only was the company, and the call center responsible for getting answering a huge number of calls, but the supervisors needed to make sure that the ACL (average call length) and the monitor scores were as high (or in the case of call times, low) as they could possibly be.
I don't know how many people I saw that would send out a new power cable to fix a printer that wouldn't was smearing ink.
Ahhh, good times were had by all
Open Source came at them from left field and they still can't figure out how to honestly fight it.
They know exactly how to fight it when it comes to governments. Who do you think pays for all these politicians elections? If you do any research you will find that 95% of them have accepted money from MS.
All MS has to do when something like this comes up is say vote 'no'. You don't want to vote 'no'? Well, how about next election we throw half a million dollars at any/all of your opponents. Yeah, we thought you'd see it our way.
Bah, I have karma to burn, mod down all you want.
I do get a laugh out of the dumbass above that posted anonymously though... at least you earn some points for honesty
You might try hacking up the install script that they provide. About three months ago on my Debian install (2.4.24 debian kernel) I was having trouble getting the install script to run because it kept saying that my kernel version was not compiled with the same version of gcc that I have installed.
Of course, they were the same version. Sniffing around in their script I found they were using some regular expression match to grab the versions, which for some reason didn't work on my kernel this time through. Some quick changes and it installed just fine.
Release Highlights
* Support for Linux 2.6 kernels.
* Fixed AGP failures on some VIA motherboards.
* Fixed a problem that prevented X from running on Samsung X10 laptops.
Why would they bother using these to 'interview' foriegners. I thought that was what tasers and thorazine were for?
PHP is one reason. Supposedly very unstable on 2.0
Why don't you get put the quicktime codecs to work with Xine. Nice and easy to do too.
Check part of xine's faq for details
Or you could go to Ebay and only pay $76.00 (as of me writing this) for this laptop.
The same thing that stops the Post Office, UPS, or FedEx from being sued when someone mails anthrax.
First of all the packets are encrypted (or wrapped up in a box if you will). The node doesn't know what it is. He's just doing his job. Would the RIAA try to sue the node.... maybe. But who is responsible for me downloading mp3s over a vpn from work? Yeah, me. I find it hard to believe that my ISP, my works provider, and anybody in between is responsible.
2nd, this medium will be presumed innocent for transfering anything. Can you transfer the new Lord of the Rings movie? Yes. Lots of mp3s? All you want, and more. Can I transfer just about anything?! Absolutely, and this is the catch. I can transfer anything. Good or bad. Legal or not. Once that is established, the RIAA or whoever else can only concentrate on the two endpoints, and them only.
Not really sure that this is a myth. Anybody can write crappy, buggy code. People do it everyday. Same thing with stability. Whether unix is a better platform than windows might be debateable, I don't think anybody denies that crappy code is written on both platforms.
The only thing that open source brings to the table is that people might look at it, and might point out problems. But if you are relying on both of those to happen you are making two big assumptions.
Jesus Christ. Does anybody bother researching anything, or have brain one to start with?!
Did the term easy to use to not sink in? This box is obviously not made for everybody, nor is it going to fit into everybodies niche.
Contrary to your reasoning though this is a useful box and if you aren't smart enough to see it maybe you should get off your sofa watching Star Trek reruns and maybe walk outside a little bit. God forbid get some fresh air. You might notice that not everybody in the world is a IT, a linux guru, or a so called MS engineer.
A lot of small businesses don't have time to fuck around doing this shit, and they don't want to pay a guy to come in everytime they want somebody to change one setting, add an email address, etc...
Will a $600 pc with Debian installed on it do all of this? Absolutely. And it will be more powerful too... but guess what... if I'm starting my own business from scratch, or just don't have the money to pay for this, a $600 pc isn't going to do shit if I have no idea how to use linux.
Just doing a casual glance at the emergecore website does tell me one thing.... they DO seem to be winning quite a few awards.
Some little know company called 'NEWSWEEK' said 'The IT-100 is a GODSEND', but I'm guessing that was a typo.
I've always wondered why people didn't have rooms devoted to their huge ass '60sish servers. Shit you even get a free heater for you house.
Size is definitely overrated, although I haven't heard any women say that yet.
Considering I had an uptime of 120+ days on mine, I think you don't know wtf you are talking about.
It seems that most of you people really don't understand what this box is for. Are you a nerd like most of the people here? Then this box isn't for you. It's marketed for a small-medium business that doesn't have, or doesn't want to have to use an IT professional.
The entire purpose of the box is to be easy to use for people. It has quite a few features considering the cpu and what not that it has.
If you are going to bitch these guys out for something, at least make it for them including frontpage extensions on a linux box. That should be a sin in itself.
I think you can simplify this to merely....
WTF?
The power consummed by a fully loaded processor is pretty inconsequently compared to just leaving the computer on all day vs turning off overnight. I used to always turn my system off I wasn't going to use it for another hour or so. I have all my computers running 24 hours a day now however.
And no, I've never had a processor burn up from this. Don't imagine I will anytime either.
Conclusion: Large, fast, quiet-if only the guarantee were longer
Even if the DiamondMax Plus 300 GB isn't nimble enough to take on the faster-spinning flagships from Western Digital and Maxtor, its overall performance is respectable for a 5,400 rpm drive. Above all, the excellent data transfer rates are certainly welcome.
Only the longer seek times resulting from the low turn rate and the lower I/O performance mean this disk makes little sense for demanding users running it under permanent load or as a system drive. That said, the hard drive is not designed to do this. After all, anyone able to cough up the princely sum of around $411 will no doubt have their own operating system hard drive that also spins quicker. A 7,200 rpm 80 GB hard drive with 8 MB of cache will currently set you back little more than $106.
In view of its large storage capacity, the guarantee of just one year is dubious, since even in two years, 300 GB should still be big enough to save it from the scrap heap. Even if guarantees of several years are reserved for the top 7,200 rpm models, a two-year warranty would at least reduce the vendor's risk of having to honor a guarantee of two years. Ultimately, equipment purchases should not only be a question of numbers, but should involve a fair degree of trust, too.
However, it is curretly part of a promotion, which means that if you go for the kit now, the card will be included.
"Mr Oppenheim also said the RIAA was immume from rules on unreasonable searches on the internet, because it did not have links with law enforcement agencies."
Reminds me of a part from the Blues Brothers:
Are you the police?
No ma'am, we're musicians.
As much as I'd like to say that this is bullshit, I fail to see how a search would be illegal when the entire medium is based upon it being searchable. People can't just walk in off the street and look in your refridgerator and see if you have some corona. But this is based on being searchable.
To put it bluntly, she's fucked
What if he's drinking the fancy new low carb beers though?
As you can plainly see from the advertisements you'll be only 4% body fat, just from drinking that. Think of what you'd look like if you exercised?!
I wish I could remember the website that I found this on because I wanted to buy one... but it was an exercise bike that was built into a nice leather chair.
Probably loud as hell, but my knees ache a lot from the heat here so I'd love anything that I could use like that to stretch them out.
I can't wait for all the new fat jokes -- That guys ass has it's own IPv6 address.
Sure is nice to be a thin computer nerd
Later today google is going to install it's latest upgrade -- mind reading software.
You searched for 'apple'
Found - Banana whip cream pie
Yes, exactly what I was looking for.
It seems like most of the authors complaints revolve around Google's search not reading his mind for exactly what he is searching for. He searches for 'apple' and it returns about bunch of articles about apples, apple growers, etc... but it's a long time before it returned something about 'Apple computers', or 'Fiona Apple'. Well maybe this jackass should have typed in 'Apple computers', or 'Fiona Apple' if he was interested in finding websites about them. What an idiot