From the amount of phones they sell and the profits they make, I would say there is nothing wrong with them. And marketing HAS been able to fix it. Several times already. That is why companies spend more on marketing than they do on R&D. Because it works.
So start looking on a state level. The excuse 'But the US is big, so we can't have nice things anywhere' is not a real good excuse. Look in e.g. Sweden, Norway or Finland where they ARE able to deliver fast Internet almost anywhere.
Will it be 100%? Not at first.
The fact that it is difficult stops people now? Because that is why we went to the moon.
They should fix accountability. That would not only solve Internet Speed, but also a shitload of other problems, lice Police violence (Yes, I know they are a minority, yet still more than e.g. terrerists in the US), Flint water, NSA spying on citizens,...
The list is almost endless. If there is no accountability, there is no actual law that forbids things.
If we do a re-do, please also redo DNS. At least the name part. First only use countries. So no org, net or com (or any other of the new ones.) People will say "But what with e.g. debian.org and others that do not have a single location) You need an address, so find one that fits yours. Could also mean you have more than one. Remember that we start all over, not just improving things.
Next start with the country and go down. So it would be us.shlashdot and not Slashdot.org. Countries could then decide how they do it. e.g. the US could decide to go by state as well. e.g. us.ny and Europe could go for eu.nl and eu.de
Simple differentiation of the domain with the directories (unless people would have an idea how to do this without. So a URL could be us.cnn.news/:/directory/subdir/filename.htm or if possible//us/cnn/news/directory/subdir/filename.htm Or//remote/us/cnn/news/directory/subdir/filename.htm This would make it much easier to have consistency over files and where they are compared to what you already have. Obviously add security from the start.
Or to put it differently: This is a technical solution for a social problem.
As long as the laws are not in place that guarantees privacy, there will be no privacy. And that includes not only the laws, but prosecution of those who break it. Be it companies or government agencies. Once we have that (and assume everybody plays well) you need to understand that in this chain of privacy, the privacy will be what the weakest privacy law will be. There is already a HUGE difference between what e.g. Europe and the US understand what privacy is. Europe is a lot stricter compared to the US because of that.
Privacy is also a bit like virginity. Once it is gone, you won't get it back. The problem is that with privacy, it is often not even you who gives it away. Being linked in a photo is enough and your privacy in gone.
And why talking about privacy? Because it is the basis for all the other rights. If you do not have privacy, the others are useless.
The German courts care. The people care and the Unions care. I would LOVE if they fired me over legit evidence that was collected illegally. No more working for the rest of my life and the company pays. It would become pretty expensive for them and all I have to do is sit at home and collect.
And I am talking about evidence they find against me that I admitted to have done. Because that would mean the evidence could not be used in any way.
The fact that this is "+4 Informative" and not "+1 Redundant" means that people do not know and you where wrong with the "LOL, yes we know." and thus it should have been "-1 Overrated".
As a European I take public transport. I do not need the bus info to be send to me via a push notification. You do not know if I actually want to take that bus or train or tram at that moment.
I have seen it in action at the different companies over Europe. The information is way too late. When it is known that there is a delay, I often am already at the station. If I want to know, I press the refresh button and 9 out of 10 times, the delay is not known.
Now if there are people who want to have these push-notifications, there are other an better ways to do it. Send me a free SMS, Like Iberia does to know what gate I have to be.
Again: there is no reason that a website has it. No matter how much easier it would be for you.
OTOH if you make it extremely easy and cheap to call, people will call with the following "Hello, my PC does not work. I just restarted it. Can you please wait." Then you are on the phone for 3 minutes and the customer does his thing and then you hear "OK, It seems to be working now. Thanks. "
The reason for the IVR is often because the big people do not understand what the IVR is for and the people who do are unable to explain it to them.
It starts with data. They want to know all the numbers even if they have no idea what they mean or if they are good or bad and why. So then they invest in the IVR and they think they can use it to see why people call. You can't. The only way to do that somewhat correct is by logging when the customer tells you why he called and even that can be a challenge.
The next thing to ask these big chiefs is to WHAT they are going to do with those numbers. Most of the time the answer is 'nothing'.
I have had to program an IVR where the people had to select language (Not uncommon in Belgium), after that a choice of 4 options. After that again 3 options for each choice. They would then be transferred to the 3 (Yes 3) identical same people that received around 15 calls per day in total. Yeah, those 15 people where not happy. No IVR would have been a lot better and cheaper. Yes, I tried to explain. They still ignored experience.
That said, at another company the CEO told me "I have no idea what you are talking about. I trust you as you have the experience. Do what you think is the best solution to get us the following information..." The information for different people was different. Agent, Supervisor, Manager, CEO, Marketing,...
So yes, there are companies who do it right, but it is so much easier to do it wrong. It is so much easier to say 'we have invested in this thing and it can log the difference between people who click on 1 for service and 2 for sales and numbers don't lie.' and forget the fact that people click on almost anything.
Same in Belgium. First you need to inform the employees what you intend to do and why. e.g. recording calls from customers MUST be recorded. It also means that you not only must inform the customer, but also the employee. You can do screenshots and even complete recordings of the screen, but only during the conversation with the customer. And again the employee must be informed with that and even needs to give his OK. Yes, I have had people who refused. Those people did not last long and that had nothing to do with the fact they refused. It was just not a the right job for both of them.
There are also serious restrictions on filming employees.
I believe that this all comes because Europe and the US see privacy in a different thing. In the US everything is public, unless it is private. In the EU everything is private, unless it is public. This is obviously not 100%. You could compare it a bit with opt-in vs. opt-out.
That means that even in a public place you will have some sort of right on privacy. Your data belongs to you and can not just be sold to others.
If a friend asks for my phone number at a third mutual friend, they will not just give it. They will ask me permission to give it. That means that my N+1 has my phone number, but not HR. There is no need for them to have it.
So it is very different from what would be standard in the US.
They are in the business of selling us to advertisers. And they are making more and more money from that, so I would say that they are doing pretty well.
The ads are a means to get their product coming back for more. So they are pushing in the direction of more clicks as that means people will stay longer on YouTube and will see more ads and that means more revenue.
Now if the test determines that it means less income, they will not roll it out for everybody, but just roll it back. Their data will determine if the cruft stays or not. I do not like it either, but that is the way it will be.
No. If you can think of it, you can put a price on it. With the right marketing people will buy it. E.g. bottled water, while in most places water is almost free (not talking about Flint) and if you point it out, people will repeat what has been spoon fed to them, so they can defend their choices, no matter how bad those where.
So you hold up the line for half an hour. They do not care. Their bosses might, so they need to hire more people. That will give some others a nice bonus.
It depends from day to day and airport to airport. I had to take it out in Brussels, next time I didn't need to and after that I needed to. I now just put the portable in a bin and have things next to it (like keys and wallet) but not on top of it. No issues since then.
It really depends on the mood of the person who works the line and how busy it is. If very busy, they are a bit easier. If not that busy, they are a bit stricter.
In Spain I had to put the portable in a separate basket each time. Airports where Santiago de Compostella and Avilles, so smaller airports with mainly national flights.
I only need to take out the portable, not the cables or anything else.
If you find automatic videos to be a nuisance, now is the time to let Google know how you feel about this "feature."
Since when has Google EVER listened to what the people want. What they look at is if it increases income or not. Since dejanews.com they have NEVER listened to their customers. Sometimes they did what their customers wanted, but correlation is not causation.
But the school is not enough. Some might even use it as an excuse to not have their kids go to school. The question is if they still will go to Disneyland and Disney World. And I am sure people are not that munch interested in some lawsuit as they are interested that three month old does not die.
Slashdot Mirror
He will blame it on other people and say he needs another 4 years and people will vote for him.
From the amount of phones they sell and the profits they make, I would say there is nothing wrong with them.
And marketing HAS been able to fix it. Several times already. That is why companies spend more on marketing than they do on R&D. Because it works.
Actually it is being the first one that makes a shitload of money is what is hard and counts.
So start looking on a state level. The excuse 'But the US is big, so we can't have nice things anywhere' is not a real good excuse. Look in e.g. Sweden, Norway or Finland where they ARE able to deliver fast Internet almost anywhere.
Will it be 100%? Not at first.
The fact that it is difficult stops people now? Because that is why we went to the moon.
They should fix accountability. That would not only solve Internet Speed, but also a shitload of other problems, lice Police violence (Yes, I know they are a minority, yet still more than e.g. terrerists in the US), Flint water, NSA spying on citizens, ...
The list is almost endless. If there is no accountability, there is no actual law that forbids things.
If we do a re-do, please also redo DNS. At least the name part.
First only use countries. So no org, net or com (or any other of the new ones.) People will say "But what with e.g. debian.org and others that do not have a single location) You need an address, so find one that fits yours. Could also mean you have more than one.
Remember that we start all over, not just improving things.
Next start with the country and go down. So it would be us.shlashdot and not Slashdot.org.
Countries could then decide how they do it. e.g. the US could decide to go by state as well. e.g. us.ny and Europe could go for eu.nl and eu.de
Simple differentiation of the domain with the directories (unless people would have an idea how to do this without. So a URL could be //us/cnn/news/directory/subdir/filename.htm //remote/us/cnn/news/directory/subdir/filename.htm
us.cnn.news/:/directory/subdir/filename.htm or if possible
Or
This would make it much easier to have consistency over files and where they are compared to what you already have.
Obviously add security from the start.
Redoing the Internet? Do it completely.
Or to put it differently: This is a technical solution for a social problem.
As long as the laws are not in place that guarantees privacy, there will be no privacy. And that includes not only the laws, but prosecution of those who break it. Be it companies or government agencies.
Once we have that (and assume everybody plays well) you need to understand that in this chain of privacy, the privacy will be what the weakest privacy law will be.
There is already a HUGE difference between what e.g. Europe and the US understand what privacy is. Europe is a lot stricter compared to the US because of that.
Privacy is also a bit like virginity. Once it is gone, you won't get it back. The problem is that with privacy, it is often not even you who gives it away. Being linked in a photo is enough and your privacy in gone.
And why talking about privacy? Because it is the basis for all the other rights. If you do not have privacy, the others are useless.
The German courts care. The people care and the Unions care.
I would LOVE if they fired me over legit evidence that was collected illegally. No more working for the rest of my life and the company pays. It would become pretty expensive for them and all I have to do is sit at home and collect.
And I am talking about evidence they find against me that I admitted to have done. Because that would mean the evidence could not be used in any way.
I rather have the people with knowledge running Windows 95 and those without knowledge running FreeBSD. That would be a LOT safer.
The reason I get spam is because it isn't the case. It is like vaccines. You vaccinate not only for your own safety.
The fact that this is "+4 Informative" and not "+1 Redundant" means that people do not know and you where wrong with the "LOL, yes we know." and thus it should have been "-1 Overrated".
(I am aiming for +1 Funny)
As a European I take public transport. I do not need the bus info to be send to me via a push notification. You do not know if I actually want to take that bus or train or tram at that moment.
I have seen it in action at the different companies over Europe. The information is way too late. When it is known that there is a delay, I often am already at the station. If I want to know, I press the refresh button and 9 out of 10 times, the delay is not known.
Now if there are people who want to have these push-notifications, there are other an better ways to do it. Send me a free SMS, Like Iberia does to know what gate I have to be.
Again: there is no reason that a website has it. No matter how much easier it would be for you.
What I do is use http://winhelp2002.mvps.org/ho... but not as a hosts file. I have my own DNS server set up and do a daily update.
Are there no simple DNS servers that only listen on localhost and where you could add this.
OTOH if you make it extremely easy and cheap to call, people will call with the following "Hello, my PC does not work. I just restarted it. Can you please wait." Then you are on the phone for 3 minutes and the customer does his thing and then you hear "OK, It seems to be working now. Thanks. "
The reason for the IVR is often because the big people do not understand what the IVR is for and the people who do are unable to explain it to them.
It starts with data. They want to know all the numbers even if they have no idea what they mean or if they are good or bad and why. So then they invest in the IVR and they think they can use it to see why people call. You can't. The only way to do that somewhat correct is by logging when the customer tells you why he called and even that can be a challenge.
The next thing to ask these big chiefs is to WHAT they are going to do with those numbers. Most of the time the answer is 'nothing'.
I have had to program an IVR where the people had to select language (Not uncommon in Belgium), after that a choice of 4 options. After that again 3 options for each choice. They would then be transferred to the 3 (Yes 3) identical same people that received around 15 calls per day in total. Yeah, those 15 people where not happy. No IVR would have been a lot better and cheaper. Yes, I tried to explain. They still ignored experience.
That said, at another company the CEO told me "I have no idea what you are talking about. I trust you as you have the experience. Do what you think is the best solution to get us the following information ..." The information for different people was different. Agent, Supervisor, Manager, CEO, Marketing, ...
So yes, there are companies who do it right, but it is so much easier to do it wrong. It is so much easier to say 'we have invested in this thing and it can log the difference between people who click on 1 for service and 2 for sales and numbers don't lie.' and forget the fact that people click on almost anything.
Same in Belgium. First you need to inform the employees what you intend to do and why. e.g. recording calls from customers MUST be recorded. It also means that you not only must inform the customer, but also the employee.
You can do screenshots and even complete recordings of the screen, but only during the conversation with the customer. And again the employee must be informed with that and even needs to give his OK. Yes, I have had people who refused. Those people did not last long and that had nothing to do with the fact they refused. It was just not a the right job for both of them.
There are also serious restrictions on filming employees.
I believe that this all comes because Europe and the US see privacy in a different thing.
In the US everything is public, unless it is private. In the EU everything is private, unless it is public.
This is obviously not 100%. You could compare it a bit with opt-in vs. opt-out.
That means that even in a public place you will have some sort of right on privacy. Your data belongs to you and can not just be sold to others.
If a friend asks for my phone number at a third mutual friend, they will not just give it. They will ask me permission to give it.
That means that my N+1 has my phone number, but not HR. There is no need for them to have it.
So it is very different from what would be standard in the US.
They are in the business of selling us to advertisers. And they are making more and more money from that, so I would say that they are doing pretty well.
The ads are a means to get their product coming back for more. So they are pushing in the direction of more clicks as that means people will stay longer on YouTube and will see more ads and that means more revenue.
Now if the test determines that it means less income, they will not roll it out for everybody, but just roll it back. Their data will determine if the cruft stays or not. I do not like it either, but that is the way it will be.
No. If you can think of it, you can put a price on it. With the right marketing people will buy it. E.g. bottled water, while in most places water is almost free (not talking about Flint) and if you point it out, people will repeat what has been spoon fed to them, so they can defend their choices, no matter how bad those where.
Based on what data?
So you hold up the line for half an hour. They do not care. Their bosses might, so they need to hire more people. That will give some others a nice bonus.
It depends from day to day and airport to airport. I had to take it out in Brussels, next time I didn't need to and after that I needed to.
I now just put the portable in a bin and have things next to it (like keys and wallet) but not on top of it. No issues since then.
It really depends on the mood of the person who works the line and how busy it is. If very busy, they are a bit easier. If not that busy, they are a bit stricter.
In Spain I had to put the portable in a separate basket each time. Airports where Santiago de Compostella and Avilles, so smaller airports with mainly national flights.
I only need to take out the portable, not the cables or anything else.
They have not. Why would you think that? The world has moved on and expectations are different now. Most people do not have a 28.8 modem anymore.
Since when has Google EVER listened to what the people want. What they look at is if it increases income or not.
Since dejanews.com they have NEVER listened to their customers. Sometimes they did what their customers wanted, but correlation is not causation.
This Privacy thing, what is this? Sounds like a good idea. Where can I get one?
But the school is not enough. Some might even use it as an excuse to not have their kids go to school.
The question is if they still will go to Disneyland and Disney World. And I am sure people are not that munch interested in some lawsuit as they are interested that three month old does not die.
There is a difference between lagging due to being a slow institute or staying behind because you do not WANT to follow.
Girly? More like grizzly https://en.wikipedia.org/wiki/...