The only reason I run Windows is to run Audible.com and iTunes. If I could get an OS to run these apps in a virtual machine under Linux, I would be Windows free.
You couldn't be more wrong. Before Rollins came to Dell we never heard the swords like "set the customer's expectations" or "we are no worse than anyone else." The first thing he did was to commission a study on how to improve ROIC. The consultants he used compared Dell to Gateway and found that Gateway spent far less money on tech support. If Dell imitated the Gateway tech support model they could greatly improve their bottom line. You know haw that turned out. The only thing Rollins brought to Dell was his contacts on Wall Street.
Dell's Senior Staff became more bloated that a dead armadillo on Arboretum Drive in August. At one point Dell had more vice presidents than it had system engineers. I dare say many of the current VPs still don't know Dell has people in the field. The bureaucratic inertial became so great that even Michael could get anything done.
The other important move Dell made is the resignation of Joe Marengi, the senior vice president of Sales. He is the only senior person at Dell that no account rep would dare bring to their customers. Every company this guy works for has tanked. He was also of the "make them pay for tech support" crowd.
The conspiracy of dunces that have run Dell since Michael moved to Hawaii have done more to destroy a once fine company than any agency, competitor or supplier could dream of. Dell changed the personal computer industry like no one since. I hope he can re make the company again.
No iTunes 7.0 or Audible.com support. Kind of makes my iPod useless under Linux for listening to audiblebooks. These are the last apps that I run that require Windows. I wish either Codeweavers would support Audible.com or Audible would support Linux.
No. Dell sells through integrators, VARs, minority owned businesses, some resellers and many other "partners" as well as direct. Many of the largest players in the business sell Dell.
My local McDonald's is tracking license plate numbers now. The manager stands outside the drive through with his PDA taking down the numbers as you driver to the window.
Slashdot Mirror
In the services it was "Housing"
Also make the credit reporting companies liable for the cost of the purchase if credit is denied based on faulty credit information.
Sounds like Novel.
I remember when the PC World only included articles to keep the ads from running into each other.
Don't tell Richard "Mack" Machowicz of The Discovery Channel's Future Weapons. He'd be out of a job.
The only reason I run Windows is to run Audible.com and iTunes. If I could get an OS to run these apps in a virtual machine under Linux, I would be Windows free.
It's Gartner speak for "It'll cost you more to buy but the savings will come later, trust me."
Ant hill inside.
Amen
You couldn't be more wrong. Before Rollins came to Dell we never heard the swords like "set the customer's expectations" or "we are no worse than anyone else." The first thing he did was to commission a study on how to improve ROIC. The consultants he used compared Dell to Gateway and found that Gateway spent far less money on tech support. If Dell imitated the Gateway tech support model they could greatly improve their bottom line. You know haw that turned out. The only thing Rollins brought to Dell was his contacts on Wall Street. Dell's Senior Staff became more bloated that a dead armadillo on Arboretum Drive in August. At one point Dell had more vice presidents than it had system engineers. I dare say many of the current VPs still don't know Dell has people in the field. The bureaucratic inertial became so great that even Michael could get anything done. The other important move Dell made is the resignation of Joe Marengi, the senior vice president of Sales. He is the only senior person at Dell that no account rep would dare bring to their customers. Every company this guy works for has tanked. He was also of the "make them pay for tech support" crowd. The conspiracy of dunces that have run Dell since Michael moved to Hawaii have done more to destroy a once fine company than any agency, competitor or supplier could dream of. Dell changed the personal computer industry like no one since. I hope he can re make the company again.
IT monkeys are a dime a dozen.
No iTunes 7.0 or Audible.com support. Kind of makes my iPod useless under Linux for listening to audiblebooks. These are the last apps that I run that require Windows. I wish either Codeweavers would support Audible.com or Audible would support Linux.
Dell sells in every channel that HP does. Dell Direct is a misnomer.
Buzzword bingo anyone?
No. Dell sells through integrators, VARs, minority owned businesses, some resellers and many other "partners" as well as direct. Many of the largest players in the business sell Dell.
Channel stuffing is only one of Dell's tricks to make your quarterly numbers.
...worked for Bill Gates.
Remember these are the same decision makers that used Gateway 2000 as a service/support model. Don't expect innovative thinking.
In fact they used to show us a PP slide with WinTelDell on it.
All I need is Audible.com to work under Linux and I'll never have to touch windows again.
So what exactly does direct mean?
I thought the was the countdown to the next update.
That is exactly how Dell's co-CEO did it. If you get high enough in the company though, you don't take the fall.
My local McDonald's is tracking license plate numbers now. The manager stands outside the drive through with his PDA taking down the numbers as you driver to the window.
Standards are great. There's so many to choose from.