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A Hidden Threat To Handhelds

Logic Bomb writes: "An article from the San Francisco Chronicle focuses on a lawsuit against Palm, but talks about a larger issue: static and handheld computers. Basically, as computing equipment becomes smaller and more likely to be carried around, major damage from static becomes a serious threat. As the blurb at the end of the article says, it takes 3500 volts for a human to feel a shock, but only 200 to potentially scramble a microchip." We already mentioned the lawsuit, but this has more information about the supposed risks to your motherboard.

214 comments

  1. is this a case... by xtermz · · Score: 1

    ..of blatant negligence on Palm's part, or a case of corporate stupidity, or a little of both?

    If they prove that Palm knowingly sent out these devices knowing they could toast h/w, then unleash the hounds...but if it was a simple oversight (which is highly unlikely), well thats where things get interesting....

    personally, i think we're getting a little too sue happy these days...

    --


    I lost my concept of community when my community lost all concept of me.
    1. Re:is this a case... by Hast · · Score: 1

      Getting to be too sue happy? As in, has not been too sue happy before? ;-)

      I always figured sueing was a national sport in the US. Just after baseball and basketball in popularity.

    2. Re:is this a case... by JWW · · Score: 1

      Well I for one am waiting for someone to take up a class action suit against the paper industry. I had some very important papers and a pop spill has completely destroyed them. I find it totally irresponsible of the paper industry to make a product so faulty. I mean just a little pop and the paper is completly ruined.

      The negligence of the paper industry is unforgivable. If there are any lawyers out there who really care please file a class action suit out there for all of us who have suffered spills that destroy our paper documents.

  2. Hmmmmmmmm it doesn't make much sense. by Kwelstr · · Score: 1

    Basically, as computing
    equipment becomes smaller and more likely to be
    carried around, major damage from static becomes a
    serious threat.


    So don't stay static and yer safe! Keep on moving boy ;-p~

    --


    ~~~Please pass the salt, I hate unsalted MD5s :-/
  3. It's a class B computing device... no big deal by hillct · · Score: 1, Offtopic

    It doesn't matter how small it is. Since It's a Class B computing device it can only radiate a certain amount of emissions (or is that just RF). The user should simply be aware that any electronic device will carry this risk, no matter how small, and by purchasing the device, assumes the risk... No harm no foul...

    A bunch of lawyers just decided that they might be able to make a quick buck here...

    --CTH

    --

    --Got Lists? | Top 95 Star Wars Line
    1. Re:It's a class B computing device... no big deal by Matt_Bennett · · Score: 2

      Class B has nothing to do with static electricity- it is just about intentional and unintentional radiation derived from the normal operation of the electronics.

      I'm not even sure a (single) static discharge would show up on an EMI scan (which is done for class B certification) It would probably show up as a slight increase in the baseline noise level, but not push it beyond the class B limits.

    2. Re:It's a class B computing device... no big deal by Detritus · · Score: 2
      The problem has nothing to do with the FCC certification of the Palm or the user's computer. The FCC is concerned about radiation from electronics devices causing interference to other RF spectrum users, not about the safety or reliability of electronics devices.

      A serial port (RS-232 interface) that can be damaged or destroyed by the static electricity from a user is poorly designed.

      --
      Mea navis aericumbens anguillis abundat
    3. Re:It's a class B computing device... no big deal by choco · · Score: 5, Informative

      You are confusing ESD (electrostatic discharge) with EMC (electromagnetic compatibility). They are very seperate issues.

      is a serious problem. It IS possible to design interfaces which offer useful resistance. But it is suprisingly hard to design and build in practice and it causes problems throughout the electronics industry. To build a Port (USB, serial, whatever) which can resist electrostic discharges requires that you use most of the following :

      Protective devices which can dissipate the energy. The risetime from Static discharges is very fast and overwhelms all but the best protective devices.

      Drivers/receivers which are hardened against static (the major semi manufacturers who do such chips do now make some - but they tend to cost more

      Careful mechanical design to further reduce the problem - arrange that the "grounds" always touch first - preferably through a few hundred thousand ohms of resistance.

      Optical isolation (although many people fail to understand the limitations of this technique - the stray capacitance between the isolated section and everything else is almost always high enough to allow static damage to happen.

      More importantly manufacturers need to test their designs properly using realistic test models. Much equipment - including from the big name manufacturers pays little or no attention to this issue. Presumably for cost reasons - although if the right measures are "designed in" from the start the premium is going to be pretty small. It's interesting to compare the serial interface from a top branded PC with a functionally-identical interface from some serious telecomms kit.

      I'm an engineer - not a lawyer. But I do know that I'd hate to have to do the finger pointing in the "Palm v motherboards" issue. If forced to comment I'd say that both sides should share the responsibility.

      --
      AJB
    4. Re:It's a class B computing device... no big deal by hillct · · Score: 2
      That's exactly my point:
      I'm not even sure a (single) static discharge would show up on an EMI scan (which is done for class B certification) It would probably show up as a slight increase in the baseline noise level, but not push it beyond the class B limits.
      /blockquote>While I agree that the specification doesn't specify allowable static discharge, I would consider it a componant of the radiation the device emits...

      --CTH
      --

      --Got Lists? | Top 95 Star Wars Line
    5. Re:It's a class B computing device... no big deal by hillct · · Score: 2
      I agree that the FCC is not specifically concerned with static discharge, although it would probably sho up on the EMI test.

      As for your other point:
      A serial port (RS-232 interface) that can be damaged or destroyed by the static electricity from a user is poorly designed.
      I completely agree, although I believe one of the PC manufacturers who the users claim can be affected by this problem is DELL, which as far as I'm concerned isn't known for their poor design. I would certainly expect them to have sufficiently grounded serial ports.

      --CTH
      --

      --Got Lists? | Top 95 Star Wars Line
    6. Re:It's a class B computing device... no big deal by Matt_Bennett · · Score: 3, Informative

      I would consider it a componant of the radiation the device emits...


      But the device isn't emitting it- the person is the source of the static discharge. The static charge is absoulutely *not* generated by the operation of the device- If it was, then I agree that it would have to be taken into account.

      For static discharge, the FCC class rating of the device is a non-issue. It is a concern safety-wise, but the FCC rating is about emissions, not about safety. There are other, separate, certifications about safety.

      I've taken part in EMI testing for class B certification- static discharge is not a part of it.

    7. Re:It's a class B computing device... no big deal by Anonymous Coward · · Score: 0

      The word "emissions" refers to RF--specifically electromagnetic interference (EMI) only...not to ESD. See CFR Title 47, part 15, section 3: Radio Frequency devices and read the section on class B devices.

      ESD is a big problem. The telecom industry has had to struggle with it for years (decades!). It's about time consumer electronics companies (and the circuit and firmware designers that work for them) make better efforts to deal with ESD. This is a wake up call.

    8. Re:It's a class B computing device... no big deal by tzanger · · Score: 2

      Careful mechanical design to further reduce the problem - arrange that the "grounds" always touch first - preferably through a few hundred thousand ohms of resistance.

      Ummm... how the hell is ground to be effective with that kind of impedance? Ground potential should be equal.

    9. Re:It's a class B computing device... no big deal by carlos_benj · · Score: 2, Funny

      You are confusing ESD with EMC

      I just can't keep up. I know about RMS and ESR, but who are these new guys?

      --

      --

      As a matter of fact, I am a lawyer. But I play an actor on TV.

    10. Re:It's a class B computing device... no big deal by sklib · · Score: 1

      The thing is that we don't know that the grounds are at equal potential, and in fact if the handheld is charged, we know that they are NOT at equal potential. Thus to prevent damage, we want the potential to change slowly -- something you accomplish with a lot of resistance.

      --
      -S
    11. Re:It's a class B computing device... no big deal by tzanger · · Score: 1

      The thing is that we don't know that the grounds are at equal potential, and in fact if the handheld is charged, we know that they are NOT at equal potential. Thus to prevent damage, we want the potential to change slowly -- something you accomplish with a lot of resistance.

      So you're not suggesting that the resistance remain throughout the connection, only at the start. Ok. I had misread your original intent.

    12. Re:It's a class B computing device... no big deal by Jennifer+E.+Elaan · · Score: 1
      I thought Dell was also known for using underrated 145W PSU's in their systems? (Not sure, might have been one of the other prebuilt companies, but I thought it was Dell).


      Usually the frills get cut to lower the prices in these systems. Making them crash less is usually more important than ESD-hardening et all.

    13. Re:It's a class B computing device... no big deal by Jennifer+E.+Elaan · · Score: 1
      The risetimes of static can generally be handled just fine with good diodes (the high-frequency response can be good, even in a Zener diode, if they are specifically designed for it).

      Drivers and receivers hardened against static are actually generally trivial - if you're willing to put Bipolar logic on a CMOS motherboard. Most companies opt for an all-MOS technology these days, but the MOS transistor is really the culprit for ESD-problems (the thin metal-oxide can be vaporised by a very small overvoltage, often in the vicinity of only 12V or so).

      The old-fashioned bipolar transistor is faster (better high-frequency response), has a much higher current gain (so it's well suited to drivers anyway), and doesn't rely on a voltage building across an internal capacitor. I used to play with TTL DIP's for fun when I was like 15 - in the worst ESD conditions you can imagine (usually on my bed, with no grounding around, running off a battery-driven regulator). To the best of my knowledge I never popped one. (For the technically-inclined, static is usually low-current, high-voltage. CMOS is damaged by high-voltage, bipolar by high-current. It's an oversimplification, but it's generally a pretty good rule-of-thumb).

      I certainly agree with the careful mechanical design thing though, the ungrounded metal chassis on the newer Palm's are really begging for trouble.

    14. Re:It's a class B computing device... no big deal by choco · · Score: 2

      It's only a "transient" state during the mating process. Once fully mated you want the impedance to be as low as normal.

      But ideally you want the "first touch" to be a high impedance. That dramtically slows down the rise time - which is likely to prevent damage.

      Most likely static "sources" can be effectively discharged to safe levels by a leakage impedance of megohm or so - and within a few ms.

      --
      AJB
    15. Re:It's a class B computing device... no big deal by choco · · Score: 2

      >The risetimes of static can generally be handled just fine with good diodes

      Very true. But there are plenty of crap parts out there - which certain manufacturers suggest are suitable for this kind of application when they aren't. And because many designers regard this kind of thing as a "black art" and don't seem to know when they're been offered rubbish.

      >Most companies opt for an all-MOS technology these days

      Indeed. However even that need not be a problem.

      I agree about the bipolar stuff BTW - its just that sometimes you want/need to use the MOS stuff - and with good reason.

      --
      AJB
    16. Re:It's a class B computing device... no big deal by Jennifer+E.+Elaan · · Score: 1
      Of course, bipolar is HUGE and draws a lot of power. Makes for a real pain trying to use it on a handheld and learning that 10 7404's can drain 4 AA's in under an hour. And that's just the interface circuitry.

      I still think it has it's place on a system running off mains though.

  4. 3500 volts for a human to feel a shock? by Anonymous+Admin · · Score: 4, Funny

    It must have been my imagination that hurt when I plugged that paperclip into the wall outlet.

    1. Re:3500 volts for a human to feel a shock? by l0wland · · Score: 1

      I think it IS your imagination. AFAIK you need 2 paperclips, 1 in each hole of the outlet to expercience the real hurt. : )

      --

      "Honey, I feel a certain distance between us..." "Really? A 31ms ping ain't that bad..."
    2. Re:3500 volts for a human to feel a shock? by Anonymous Coward · · Score: 0

      Nope, you can plug a paper clip into the hot side of an outlet and your body will happily conduct the power to the floor (aka ground).

    3. Re:3500 volts for a human to feel a shock? by Tychoma · · Score: 1

      The UK phone system uses about 50 volts as a carrier & I got one hell of a belt off of the back of a winmodem the other day.

      --
      Karma: Shitty (mostly due to American moderators)
    4. Re:3500 volts for a human to feel a shock? by l0wland · · Score: 1

      Agree, as long as you are standing with bare feet on a water-soaked floor. But on shoes with rubber soles you NEED that 2nd paperclip : )

      --

      "Honey, I feel a certain distance between us..." "Really? A 31ms ping ain't that bad..."
    5. Re:3500 volts for a human to feel a shock? by Roofus · · Score: 1


      as long as you are standing with bare feet on a water-soaked floor. But on shoes with rubber soles you NEED that 2nd paperclip

      Not true. I had a friend in high school who stuck a paperclip into a socket during class. it shocked the hell out of him. he was shaking the rest of the class. all of the students saw it and were laughing there asses off. the teacher was writing on the board and missed the entire thing.

      God that was funny.

    6. Re:3500 volts for a human to feel a shock? by sharkey · · Score: 2

      Yep. My finger slipped when handling a circuit board in high school electronics class. Got a nice belt of 225V before the circuit breakers blew. Knocked me off my stool onto my ass. I make sure the power is disconnected if I have to do that sort of work now!

      BTW, if you unkink the paper clip, bend it into a "U" shape, then push it through a pencil eraser (so that it looks like a fork), you will be protected from the shock an average outlet will deliver. Fries the eraser eventually, though.

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    7. Re:3500 volts for a human to feel a shock? by cybercuzco · · Score: 3, Informative

      Ok, they clearly say in the writup that they are referring to *STATIC* electricity. The stuff coming out of your wall is not static electricity. Granted, its made of the same stuff, but wall socket electricity has a much higher amperage than static electricity does. You can shock yourself with 10000V of static electricity just by rubing some slippers across a carpet, but since the amperage is only a few hundred thousandths of an amp the total power is low, and really the total power of a shock is where all the danger is. The warning "Danger, High Voltage" is a misnomer it should really be "Danger, High Power" Electric circuits, however, are much more sensitive to even low power electric shocks, thusly 200V and a few microamps can fry a circuit, while you dont even feel it.

      --

    8. Re:3500 volts for a human to feel a shock? by psavo · · Score: 1

      Funny, when I was something like 8 years old, I, bored, of course, found a hairpin on the floor and, not knowing better, straightened it a bit, and...
      well, there was a huge (transformator, i think) metallic thing on the wall, and I stuck that hairpin into it. Next thing I remember was a flash in my eyes. No shaking, however. Nice jolt anyways. Oh, and I held that pin in one hand, between index finger and thumb. I remember touching that hand, it had something black (like powder) on it, but it went off as I touched it (oddly, it didn't stick to the other hand). The touching surface on fingers was burnt (skin went off where pin touched it).
      It happened on the back of a class, but no-one noticed anything, so the flash must have been just my own receptor overload..
      after that I asked my dad "how do you check the power in socket"..

      --
      fucktard is a tenderhearted description
    9. Re:3500 volts for a human to feel a shock? by f97hs · · Score: 1

      Modems often have line transformers, and these have coils.
      Coils can increase the voltage quite a lot - that's likely to be what happened.

      If you 'charge' a large coil even with a low-voltage battery, and then remove the battery, the coil will try to discharge. Since there is no longer any connection to discharge through, the voltage will increase until it can discharge with a spark (or through leakage currents, whatever comes first).

    10. Re:3500 volts for a human to feel a shock? by Random+Walk · · Score: 1
      The strength of the current (i.e. amperes) depends on the resistance (about 500 to 1000 Ohm for the human body, AC 50 Hz): ampere = volt / ohm. The resistance depends on AC vs. DC, and also the frequency in case of AC (usually 50 Hz in Germany). In general, DC is more dangerous than AC (because the body is a better conductor for DC).

      The main danger for the body are muscle cramps, which may lead to respiratory or cardiac arrest at strengths of more than 20-50 mA after few minutes. A few 100 mA may cause cardiac arrest if lasting longer than a full heartbeat (about 0.8 sec).

      A static discharge will last only a very brief moment, so in most cases there is little reason to worry ...

    11. Re:3500 volts for a human to feel a shock? by Jaysyn · · Score: 1

      I had a guy do that in one of my classes too. Shorted out the classroom & most of the hallway, for about a 1/2 hour.

      Jaysyn

      --
      There is a war going on for your mind.
    12. Re:3500 volts for a human to feel a shock? by carlos_benj · · Score: 1

      My finger slipped when handling a circuit board in high school electronics class. Got a nice belt of 225V before the circuit breakers blew.

      Flashback! I had a rather sadistic electronics teacher in Jr. High. He had two forms of punishment.

      Clip you to the magneto and someone else would give the crank a whirl.

      Put your tongue on a screwdriver stuck in one of the holes in a distributor cap that was wired to a capacitor that discharged through the cap. You had a one in six chance of getting nailed. Depending on the severity of the crime you had to go through x discharges (which made a loud click and most guys jumped whether they got juiced or not). You were allowed to move the screwdriver each time. One poor kid got zapped the first time and moved the screwdriver only to be zapped again. After the third time the teacher cut him some slack and didn't make him take the last two in a series of five.

      --

      --

      As a matter of fact, I am a lawyer. But I play an actor on TV.

    13. Re:3500 volts for a human to feel a shock? by sharkey · · Score: 2

      LOL!

      --

      --
      "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
    14. Re:3500 volts for a human to feel a shock? by sporty · · Score: 1
      Just remember, its not the voltage that kills you, its the amperage. ;)


      (Actually, with enough voltage, you can kill someone, but lower voltages with high amperages can do the job nicely)

      --

      -
      ping -f 255.255.255.255 # if only

    15. Re:3500 volts for a human to feel a shock? by Kong+the+Medium · · Score: 1

      The resistance depends on AC vs. DC, and also the frequency in case of AC (usually 50 Hz in Germany).

      If I'm correct, the frequency was changed to 60 Hz some years ago.

      --
      ... whenever a text is transmitted, variation occurs. This is because human beings are careless, fallible, and occasiona
    16. Re:3500 volts for a human to feel a shock? by Anonymous Coward · · Score: 0

      BTW: Don't try the following. I may be wrong and you could be seriously injured. For entertainment value only!

      A quick EE lesson on 120v USA style plugs:

      Neutral (right side, I *think*) - Bonded to ground at outdoors transformer.

      Hot (left side, maybe) - Attached to the other side of the transformer which is bonded to ground.

      Ground (round bottom hole) - Attached to a copper spike in the ground or copper water pipe in the house.

      This means you will find a volt or two between Neutral and Ground (due to differring ground placement). 118 volts (give or take) exist between hot and neutral. 120 volts exist between hot and ground. Therefore 120 volts between you and the floor (which is connected, indirectly, and (often) through high resistance to the real ground).

      BTW: Those numbers are very approximate and will change depending on how much load there is on the grid.

      Touching neutral is usually OK (it's probably uattached to the metal case on your toaster). Touching ground is A-OK. Touching hot is bad. Very bad.

      Now, if the plug is orange and in a hospital and is going through an isolation transformer, then you are right, you need to touch both of the prongs to get hurt (neutral is not bonded to ground -- it is floating and will match the potential your body is at). That's why they use them for heart/lung machines.

    17. Re:3500 volts for a human to feel a shock? by Ian+Peon · · Score: 1
      Just remember, its not the voltage that kills you, its the amperage.



      I've heard this quote many times, it really bugs me because it 'short-circuits' common sense and usually leads a lay-man to ask &quotSo, how many amps are in that circuit??&quot

      AMPS = VOLTS x RESISTANCE

      So, it ALL depends on two things, voltage and resistance. Higher voltage and/or lower resistance gives you higher amps. So boys and girls, how do we lower our resistance? Stand in water, use a paperclip, touch the metal part of the plug instead of the plastic part. Bingo! higher amps with the same voltage! Double the Volts means double the Amps and double the danger. Many people know this as common sense, but aren't as careful because &quotIt's not the volts that will kill you...&quot.

      Small static charges won't kill you because they last only a fraction of a second and the peak current only flows through a very small part of your body. Sort of like the difference between a someone throwing a bullet at you vs. shooting you.

    18. Re:3500 volts for a human to feel a shock? by sporty · · Score: 1

      I have never heard "how many amps are in the circuit" nor did I say that amperage, resistance and voltage are not related. its called a joke :P

      --

      -
      ping -f 255.255.255.255 # if only

    19. Re:3500 volts for a human to feel a shock? by Ian+Peon · · Score: 1
      I was in the Navy on board a ship. As part of damage control training, that quote was spouted many times by firefighters who didn't know a thing about electicity.

      In the coming months, I overheard SEVERAL times, "The voltage doesn't matter, but how many amps are in that circuit?"

      When I warned a guy about a live ciruit I was working near, and he asked me how many amps it had, I replied, "depends on how you touch it."


      That said, yes it is technically accurate that the amps kill you, but it's a dis-service to tell that to people who don't know what makes an amp.

    20. Re:3500 volts for a human to feel a shock? by OceanWave · · Score: 1

      It takes 3,500 volts of static electricity for a person to feel that little poke they get when they touch a grounded piece of metal. Static electricity storage on the human body is insignificant to us because capacitance of the human body in regards to it's surroundings. Capacitance falls off quickly with the distance between the two charged surfaces involved. The less capacitance, the less total energy--usually expressed in Watt * Seconds or Joules--is available. This energy is usually dissipated so quickly that has no noticeable thermal effect, nor can the current flow responsible for the shock sensation be felt.


      Power supplies that can maintain a given electrical current--in milliamps or amps--can be felt at lower voltages, because they are always delivering current. That is why you can get a shock off from even a 30-volt power supply (AC or DC) and be able to feel it. Yes, a nine to twelve-volt battery can not only be felt on the tongue, but the fingers as well, if the current is delivered properly. If someone is sweating, they can feel the passage of current easier than with dry skin.


      The guidelines for electrical safety usually call for a current as low as 150mA to be fatal, if sustained. Thirty to 50mA can be painful, and cause some shock related injury to those that are sensitive to it. And the higher the voltage, the better the power will be applied, even for current limited power supplies.


      Although it is perceived that DC is not as dangerous as AC current, DC current can still present a hazard. A shock hazard is still possible with DC power, as well as thermal injury. Just because the power supply says DC doesn't mean it's safe to put your hands on.


      Electronic devices can be much more sensitive. Most computer related IC's (integrated circuits) use CMOS technology. CMOS means "complementary metal-oxide substrate". The theory behind their operation is to minimize thermal dissipation of electrical energy in computer circuits. This is accomplished by using a metal-oxide buffer on the inputs to the chip, and internally. Logic level voltages can be applied with very little thermal dissipation to such circuits. And, this has become necessary as more and more components are added to each chip. If you think your computer runs hot now, it would require water cooling, and many times the power, if it were not implemented with CMOS technology.


      And, it does have it's downsides. CMOS electronics can fail with as little as 18 volts of static electricity! The reason is that the breakdown voltage for the thin metal-oxide layer is this low. Once it shorts out, you damage the circuit.


      Even though there may not be that much perceived power available. The voltage alone will form a channel through whatever medium exists. No matter how small it is, this conductive channel will break down the insulation, and cause a failure of the device. It is the same concept of not overloading the "working voltage" on an electrolytic capacitor.

    21. Re:3500 volts for a human to feel a shock? by Bloody+Pulp · · Score: 1
      AMPS = VOLTS x RESISTANCE

      Uhm... not quite, the equation "AMPS = VOLTS x RESISTANCE" is incorrect. That implies that increasing resistance will increase the amps.

      Ohm's Law actually states that:

      VOLTS = AMPS x RESISTANCE or
      AMPS = VOLTS / RESISTANCE

    22. Re:3500 volts for a human to feel a shock? by Anonymous Coward · · Score: 0

      The 50 volts is on-hook standy voltage. Usually a resistance below 5k Ohms will cause it to go off-hook and it will then have the analog carrier voltage, which is about 9-12 volts (depends on how far away you are from the CO).

      5k Ohms @ 50 volts = 10 ma. max. This can be felt if you're pretty sensitive to it (like me -- I can't wire any phone system unless the phones are on-hook, well, that and I tend to feel the 60v leakage current on neutral ground only items on anything that has mediocre isolation).

    23. Re:3500 volts for a human to feel a shock? by Frank+T.+Lofaro+Jr. · · Score: 2

      The US is supposedly using 48 volts, but I measured 72.9 on a friend's phone line.

      I also know that in the past, I could touch my phone line posts, no problem. Now they have a ZING to them. Maybe they increased the voltage.

      --
      Just because it CAN be done, doesn't mean it should!
  5. err by crazney · · Score: 2, Informative

    it takes 3500 volts for a human to feel a shock, but only 200 to potentially scramble a microchip.

    excuse me? it depends on the current flowing and stuff.. for example, I got shocked by 240v two days ago, and i bloody well fealt it.

    --
    stuff
    1. Re:err by Anonymous Coward · · Score: 0

      Indeed, and try applying 220V to the water in the bathtub you're living in and find out that you will be killed for sure. (Actually, _don't_ try this :))

    2. Re:err by blixel · · Score: 1

      excuse me? it depends on the current flowing and stuff.. for example, I got shocked by 240v two days ago, and i bloody well fealt it.

      Voltage = the rate at which energy is drawn from a source that produces a flow of electricity in a circuit

      Amperage = The strength of an electric current

    3. Re:err by Anonymous Coward · · Score: 0

      excuse me? it depends on the current flowing and stuff.. for example, I got shocked by 240v two days ago, and i bloody well fealt it.

      Well, I think what the author was trying to get at was that at the amount of charge stored in the average static 'shock,' to reach a current
      which can be felt, you'd need about 3500 volts.

      You get the right conditions, and you'll feel well under that. Lord knows I've taken on 110V a few times much to my dismay, and even a couple of nice 47V zaps..

    4. Re:err by jjsjeff · · Score: 1

      Voltage is *NOT* "the rate at which energy is drawn from a source". What you are describing is power.

      Voltage is the electric potential between two points.

      -Jeff

    5. Re:err by blixel · · Score: 1

      Voltage is *NOT* "the rate at which energy is drawn from a source". What you are describing is power

      voltage n 1: the rate at which energy is drawn from a source that produces a flow of electricity in a circuit

      http://www.dictionary.com/cgi-bin/dict.pl?term=vol tage

    6. Re:err by Delphis · · Score: 1

      Also from that page:

      voltage \Vol"tage\, n. (Elec.) Electric potential or potential difference, expressed in volts.

      So you're both right :)

      --
      Delphis
    7. Re:err by jjsjeff · · Score: 1

      dictionary.com is a group of crack smokers. Any physics or electrical engineering class will teach you that there is a potential difference (in which there may or may not be current flowing). However, voltage (potential difference) causes current to flow (i.e. water flowing down a hill and you hitting the ground from me throwing you off of a building.)

      Have a nice day :)

      -Jeff

    8. Re:err by malfunct · · Score: 1

      The easiest way to think of these two properties of electricity (and they are not necessarily fully conceptually accurate) is to think of voltage as similar to water pressure and think of current as similar to water flow. The higher the voltage the harder the electricity is willing to push and the higher the current the faster its willing to flow. Resistance fits into this silly little model as well, its effectively like the size of the pipe. Make the pipe bigger (reduce resistance) and the pressure (voltage) goes down or the flow (current) increases.

      --

      "You can now flame me, I am full of love,"

  6. Gimme a break - what about water? by Brento · · Score: 4, Interesting

    "As the blurb at the end of the article says, it takes 3500 volts for a human to feel a shock, but only 200 to potentially scramble a microchip."

    You can say the same thing about water - it takes quite a few drops for humans to notice that it's raining, but just one well-placed droplet will fry your motherboard. Do you see me suing Toshiba because I can't use my laptop by the pool?

    --
    What's your damage, Heather?
    1. Re:Gimme a break - what about water? by TheMidget · · Score: 1
      > it takes quite a few drops for humans to notice that it's raining, but just one well-placed droplet will fry your motherboard.

      I doubt this. Water is not that good of an electrical conductor. Salt water would be a different matter of course.

      I once had an battery driven alarm clock which got litterally soaked in water. After having dried for a couple of weeks, it started working again, no permanent damage ;)

    2. Re:Gimme a break - what about water? by ErichTheRead · · Score: 1

      Water will not fry your motherboard.

      Except in the movies.

    3. Re:Gimme a break - what about water? by malfunct · · Score: 1

      Distilled water is not a great conductor true. However rain water and pool water both have a great number of ions floating around in them that make them a better conductor.

      --

      "You can now flame me, I am full of love,"

    4. Re:Gimme a break - what about water? by Anonymous Coward · · Score: 0

      Clean (distilled) water won't do much to the board (and why would you be walking around with a board exposed to potential rain anyway ?.. it would be a pretty lucky raindrop to get into the air vents and land on the motherboard of your average laptop).. on the other hand, my palm pilot went for a swim in a lovely chlorinated swimming pool a little while ago.. unfortunately I didn't have any clean water handy at the time to flush all the chlorine out of it, or a screwdriver small enough to get the back off. The screen had gone completely black and the power button did nothing.

      When I did get back to somewhere with tools, I flushed it out with isopropyl alcohol which got rid of the water and evaporated. To my surprise, the thing started working again.

      Unfortunately, I found out about 3 weeks later that I hadn't got rid of all the chlorine after all, and the thing died pretty quickly.. opened it up and found white "rust" .. chlorine oxide ? around most of the hard-to-get-at legs on the chips.. at that point it became an ex-palm.

      There was a comment a few posts back about the large percentage of faults caused by ESD - I wonder how much of that is ignorance about esd precautions on the part of the person involved. With more and more shops selling motherboards, video cards, and ram modules - and inexperienced people installing these things, it's no wonder that stuff gets 'blown up'.

    5. Re:Gimme a break - what about water? by a.tomaka · · Score: 1

      Exactly. Why are humans so unintelligent sometimes? It is their own damn fault that they weren't handling it properly and let it take the damage from the static electricty. What do they want the PDA companies to do? Package the thing in three feet of static protective material....

      --
      -------------
      Andy Tomaka :: www.whoisandy.com atomaka@cybernox.com
  7. Stats ahoy.. by ksb · · Score: 2, Funny

    He said that damage attributable to static electricity causes losses to the global electronics industry in excess of $45 billion per year. The estimate, based on a sampling of electronics companies, includes the cost of damaged goods and their replacement, and field service for equipment repair.

    I wonder if the Damage by static is the default option in the returns database of these manufacturers ;)

  8. getting shocked.... by benny_lama · · Score: 2, Informative

    Partly wrong....you can become an electrical conductor at any voltage if the conditions are right. Besides, it takes a combination of the right voltage pushing a high enough current to hurt or kill you. 100mA conducted through the body is enough current to kill the average person. When you get zapped by static electricity, there is a potential there of about 13kV....but there is a very small amount of current....that is way you don't get hurt.

    --
    "No Comm, No Bomb"
    1. Re:getting shocked.... by rjmx · · Score: 1

      It also depends on the path the current takes as it passes through the, errr, what's a good name, shockee? I've heard figures as low as 20mA if that path includes the heart.

  9. The problem is relitively simple to fix... by hillct · · Score: 2
    The complaint is:
    Palm Inc. failed to disclose that static electricity passing through its personal digital assistants could damage computers connected to the device's cradle.
    This is a half way plausable issue technically, although proving it in court to a bunch of non-technical jurors or a non-technical judge would be another issue. They further claim:
    PDA in the cradle causes a static charge to go up the cable to the desktop computer's serial port and into the machine's innards.
    I'm not entirely convinced, although if this is a problem, it would be simple for Palm to fix. All they'd have to do is ground the cradle, which could be achieved by replacing the power chord used to charge the Palm when in the cradle, with a grounded cable. It probably wouldn't cost them an outragous amount (when compared to the cost of a class-action lawsuit. I think they should fight this though. The users should know better. the Palm is clearly labeled as a computing device. Did they really think it didn't have the potential to hold a static charge...

    --CTH
    --

    --Got Lists? | Top 95 Star Wars Line
    1. Re:The problem is relitively simple to fix... by slow_flight · · Score: 1

      This is a half way plausable issue technically, although proving it in court to a bunch of non-technical jurors or a non-technical judge would be another issue.

      Not as difficult as you would think since fact hardly ever enters the equation. As a private pilot, I follow the inevitable lawsuits that occur whenever someone gets hurt/killed in a plane crash. Juries routinely reward an incompetent pilot with millions from whatever deep pockets the lawyers can find despite the obvious (to anyone with an IQ of over 15) neglect on the part of the pilot. Real-life example: some idiot goes out and flies his twin engine plane into the side of a mountain. The plane itself was older than 17 years, so the manufacturer was off the hook. The magnetos in the engine had been replaced recently, though, so Bendix got sued instead, and ended up losing millions. How do the magnetos cause you to fly into a mountain? They don't, but juries don't care when they're presented with the weeping widow and teary eyed orphans. Someone has to pay, and any deep-pocketed corp. will do.

      --

      Karma: Professionally Doomed (mostly affected by inability to keep opinions to self)
    2. Re:The problem is relitively simple to fix... by Syberghost · · Score: 2

      I'm not entirely convinced, although if this is a problem, it would be simple for Palm to fix. All they'd have to do is ground the cradle, which could be achieved by replacing the power chord used to charge the Palm when in the cradle, with a grounded cable.

      Doesn't fix the Palm III or Palm VII. Also, what if the user doesn't plug in the power cord?

    3. Re:The problem is relitively simple to fix... by not-quite-rite · · Score: 1

      It is grounded.
      The RS232 port's ground is also connected to system ground.
      Not to mention the outer part of the db9 connector is connected to chassis ground of the case in turn connected to power ground.

      They could just make sure that the ground of the serial port is 0V, and connect that to chassis ground.

      Need sleep, not sure if I made sense....

    4. Re:The problem is relitively simple to fix... by dingbat_hp · · Score: 1
      replacing the power c hord used to charge the Palm


      I've still got a Palm III that runs on replaceable batteries. Should I just give it the odd bit of air guitar ?

  10. Easily Dealt With by skroz · · Score: 4, Insightful

    All they'll have to do is have a grounding connector pin placed slightly ahead of the data and power pins on the connector. Hot swap drives do this today, why can't handhelds?

    --
    -- Minds are like parachutes... they work best when open.
    1. Re:Easily Dealt With by loshwomp · · Score: 1
      All they'll have to do is have a grounding connector pin placed slightly ahead of the data and power pins on the connector. Hot swap drives do this today, why can't handhelds?

      Actually, Palm handhelds _do_ have static protection in the device connector. Pop your Palm V open and see for yourself.

      Many (cheap-ass) motherboards _do not_ have static protection in the serial ports. Notice that when the motherboards supposedly get fried, no one's Palm device stops working?

    2. Re:Easily Dealt With by skroz · · Score: 1

      Unlikely on two counts. The palms may have built in static protection to protect when not connected to a cradle, but the data, power, and grounding pins connect simultaenously when inserted into the cradle. Any potential built up in the palm will be discharged through all conductors simultaneously.

      The motherboard issue is just plain not true... if the motherboards were not properly grounded, they would not be able to achieve CE or UL certification. Both USB and serial connectors include a grounding conductor, and they SHOULD ground to the motherboard, which should in turn ground out. If everything is working correctly, your components should be safe.

      HOWEVER, the palm has an opportunity to steadily build up a great deal of potential when in your pocket, clipped to your belt, whatever. This won't seriously affect it while not connected, but this potential difference will blast back through whatever conductors are available, which may include the data lines. Which is bad.

      Understand that I'm really just an amateur in the whole electronics field, and have likely left out some details above. The general gist should be correct, however. If not, I'm always happy to be corrected.

      --
      -- Minds are like parachutes... they work best when open.
    3. Re:Easily Dealt With by loshwomp · · Score: 1
      No, it has nothing to do with grounding. Static protection is in the connector, on all the data lines.

      It's _easy_ to build in static protection. It's done by making each data line run _very_ close to a parallel ground trace, so that any dangerous potential will simply arc to ground.

      Sometimes this is done on the board, and sometimes it's inside the IC.

      Dollars to donuts these fried motherboards (notice how they're all Dells?) didn't bother protecting the serial ports.

  11. Of course, the story was misquoted by Ctrl-Z · · Score: 3, Informative


    It doesn't take 3500 volts for a human to feel a shock, naturally. It takes 3500 volts for a human to feel a static discharge, which is what the story asserted.

    --
    www.timcoleman.com is a total waste of your time. Never go there.
    1. Re:Of course, the story was misquoted by MavEtJu · · Score: 1

      My tongue remembers these 9V battery checks....

      --
      bash$ :(){ :|:&};:
  12. What about batteries, or toy racing tracks? by Neorej · · Score: 1

    Ever tried one of them 9v things on your tongue? I did, plenty, when I was a kid, not quite painfull but you feel it.

    Somehow I also managed to get my tongue stuck on my toy racing track once (which was like 12 or 18v or so).

    THAT HURT!

    --
    -- Si hoc legere scis nimium eruditionis habes.
  13. Static and New Pants by coloneyb · · Score: 1

    So, I wonder how this could potentially play with Docker's new pants. You know the ones that I'm talking about. They have the extra hidden pockets.
    Instead of keeping your Palm in a proper case, you carry it around in fabric where it can move around and possibly create some static and then you go to unzip and grab it and you don't even feel the zap, but then the Palm won't turn on.
    And those x-ray glasses in the ad really fool ya too.

  14. So what, replace the card? by MavEtJu · · Score: 1

    The article mentions that it could destroy the serial port of your computer? So what, just replace the serial I/O card and it works again! (hmmm... these days the serial ports are on the motherboard). Unplugged your printer one too many times? Replace the printercard (euh... these days the parrallel ports are on the motherboard). Videocards? On the motherboard. USB ports? On the motherboard. IDE/FDDI cards? on the motherboard. Ethernetcards? On the motherboard. Sounddevices? On the motherboard.

    Why is everything so all integrated into one device? Why is there a chance the videocard gets broken when something happens to my serial port?

    --
    bash$ :(){ :|:&};:
    1. Re:So what, replace the card? by Jaysyn · · Score: 1

      You can still get all of that stuff you mentioned, it just so much cheaper for the manufacturer to put everything onboard.

      Jaysyn

      --
      There is a war going on for your mind.
  15. Uh-huh... by weslocke · · Score: 2, Insightful

    Stephen Wise, a San Francisco accountant, said he smelled smoke and heard a crackle of static after putting his Palm Vx in the cradle. Wise claims his computer was damaged, forcing him to replace his PC during the busy tax season.

    Great example to give... certain to frighten every non-tech out there. Of course, how many times have you 'smelled smoke' from an ESD? Sheesh.

    --

    'Life is like a spoonful of Drain-O, it feels good on the way down but leaves you feeling hollow inside'
    1. Re:Uh-huh... by Detritus · · Score: 2

      It can happen. The static discharge can produce a short circuit in the chip, resulting in the catastrophic destruction of the chip. I've seen chips with small craters in the middle of the package where the silicon die used to be.

      --
      Mea navis aericumbens anguillis abundat
    2. Re:Uh-huh... by cavemanf16 · · Score: 1
      At the time of the accident:

      1. the guy had rubber soled shoes on
      2. had big fro hair
      3. shuffled along the office style carpeting because he was tired of doing tax returns
      4. rubbed his head with the Palm Pilot before replacing it in it's cradle

      Real smart fro hair dude!

    3. Re:Uh-huh... by Anonymous Coward · · Score: 0

      This sort of hyperbole always sends up a red flag with me... "Such-and-such made my computer crash, and not only that, I'm an accountant and it crashed in the middle of tax season, ruining my business and costing me money!" Bullshit. You paid just as much for your computer as some old grandma who does nothing but play solitaire and store her recipes on it. Can the rhetoric. The static electricity fried your motherboard. The question is whether this is covered under a manufacturers warranty, and no sob story should be enough to override the facts. ("But, the hard drive had the only record of the PayPal account with the hundred grand init for little Timmy's kidney operation, and now it's gone!! Woe is me!")

  16. shock by Simm0 · · Score: 1

    A human can be given a shock/electricuted at even 12V given enough current.

  17. Static Electricity by chrysrobyn · · Score: 2, Informative

    I believe that the poster is unfamiliar with today's microelectronics. Yes, static electricity has gotten a bigger deal as the geometries have gotten smaller. However, do you remember the days of the PC clones with static strips nearby? If you didn't touch the static strip and were walking on carpet, you could fry the entire computer (my friend toasted two motherboards that way, by way of the keyboard). How often do you hear about this kind of thing today? (Expected answer: every now and then) How does this compare to the days that electronics were much less pervasive? (Expected answer: It happens less often)
    The reason behind this is that chip manufacturers have been working on modelling the kinds of static electricity that humans produce (human body models) and machines produce (machine models), and designing I/Os to accomodate the new parameters.
    Yes, some companies take their chances, ignoring static electricity (and there are some performance benefits to doing that), but these are risks that most of us can weigh.

    1. Re:Static Electricity by 3waygeek · · Score: 1

      They showed a demonstration video of a typical engineer in a simple short sleeved button down shirt (plain) and simple tie. He neutralized himself (voltage equalization IIRC). Then someone (also equalized) held the tie at shoulder level just away from the 1st guy's shirt. He let go and let the tie brush against the guy's shirt. They then measured how much static electtricity was generated. It was more than enough to damage a circuit board.

      So that's why Dilbert's tie is always standing up; to prevent static generation.

    2. Re:Static Electricity by FirstOne · · Score: 1
      "IIRC from my early Computer Engineering classes, all it takes to damage a circuit is +5 volts or static electricity. It seems like it was something around +10,000 volts of static electricity before we as humans feel it. I think that's right. I'll have to dig out my old books"..

      Not quite.. Low power circuits (especially CMOS) are susceptible to voltages outside the Ground to VCC range. Just a couple of volts either way and the damage is done. Fortunately the capacitance is low and charge can be quickly eliminated with the right design.

      They need to add some chassis grounds, and bleed resistors (100K) between signal/chassis ground and each of the signals on both sides of the palm interface. (The fatal zap can occur from either object, I.E. an imbalance of static charge). They also need to make sure the chassis grounds make contact before any of the signals. There are even better solutions, but that advice is reserved for paying customers.


  18. Lawsuits, lawsuits and lawsuits... by Saggi · · Score: 1

    For example, a 2-year-old whose hands wander onto the family computer could accidentally cause a static discharge -- and the equipment must be designed to withstand it, said hardware engineer Stephen Smith of Luxon, a Bay Area firm that makes graphics for portable devices.

    Of cause it should be able to withstand some amount of static, but how much is the limit before you risk a lawsuit? If we create an environment with the right combination of carpets and shoos; I believe we could kill any device. Should the manufacture then put a lawsuit against us?

    What about shock absorption? Should we put up a lawsuit, just because we dropped our palm on the floor? I think its common sense that things being dropped on the floor break... but I also thing it's obvious that high levels of static's will destroy electronics. If I produce hardware is I then responsible of educating people? What about water and electronics? Should I tell people not to plug the palm into the power sockets? Etc...

    I know it is difficult to put up the line between a bad piece of hardware and a bad use, but it appears that everything goes into lawsuits rather than trying to counteract the actual problem. Hardware may be damaged if it is badly produced and/or is misused.

    --
    -:) Oh no - not again.
    www.rednebula.com
  19. Having to deal with this... by stienman · · Score: 3, Insightful

    I doubt that this is the case at all. It would be very difficult to get a charge to travel in one of the serial ports wires and not get grounded on the way there. Furthermore, the serial port, being one of the available external ports, is generally very well protected from static discharge. The real problem here is that nearly every integrated mobo has the serial port contained in the northbridge/southbridge chipset, so discharge to the port means discharge to a critical IC in the computer as well.

    Good mobos will have protection right at the port, including zener diodes and possibly MOVs (MOVs break down and conduct at high voltages, zeners prevent the voltage going above a certain point, in this case above or below 13 volts or so).

    The actual IC will generally also contain similar protection.

    But this isn't an issue of whether it happened, or is even a remote problem. This is the "The coffee burnt my lap" problem. In our increasingly litigious society we sue people for not warning us of possible problems. All computer and electronic devices say "Static electricity may cause damage to device." What these laywers apparently want is Palm to put in big bold letters that "This device may act as an additional path for static electricity to damage your computer or other palm attached device." Which is silly. The user, had they read their documentation, knows that both devices are sensitive to static. Do they think they are immune to it by ganging the devices up?

    Another lowest common denominator problem...

    -Adam

    1. Re:Having to deal with this... by tzanger · · Score: 3, Informative

      The real problem here is that nearly every integrated mobo has the serial port contained in the northbridge/southbridge chipset, so discharge to the port means discharge to a critical IC in the computer as well.

      I doubt that it fried anything bigger than a TTL<-->RS232 converter IC. The reason? The designs of the large ICs don't work well when designing conversion circuitry. Sure, the UART will be part of the chipset but the signals on the I/O will be TTL or CMOS level outputs.

      Those signals will then hit an IC like the MAX232 (An RS232 converter IC from Maxim Electronics) which contains the charge pumps and converts that +5/GND (or +3/GND) signal to +12/-12V required to meet the RS232 spec and back. Chipmakers like Maxim also make static-protected versions as well. (In Maxim's case, they usually designate ESD-protected devices with an E suffix.) These chips are good for a 11kV direct zap using the human body model.

      No, I don't work for Maxim. Burr-Brown (Now part of TI), National Semiconductor (now spun off to Fairchild) and a host of others make these chips. I'm just most familliar with Maxim's.

      If the motherboard fried, they used substandard (IMO) converter ICs. I've hit my laptop and several PCs very hard with ESD and I've yet to have a problem. The biggest problem is that ESD is a slow killer. Rarely does it fry something outright. Usually it just weakens the oxide layer on the semiconductor FETs and causes early death and spurious operation.

      Palm should be no more liable for this than every company which manufactures serial, parallel, USB, FireWire and really ANY external device. If the guy bought a shit motherboard, deal with it. It's not Palm's fault.

    2. Re:Having to deal with this... by markmoss · · Score: 2

      Palm should be no more liable for this than every company which manufactures serial, parallel, USB, FireWire and really ANY external device. Most external devices (printers, modems, mice, video cameras) are hardly ever unplugged from the computer. Palm-tops are going to be in and out of their cradle all the time. They should have put static protection in the cradle.

    3. Re:Having to deal with this... by markmoss · · Score: 2

      Darn, try that again...
      Palm should be no more liable for this than every company which manufactures serial, parallel, USB, FireWire and really ANY external device. Most external devices (printers, modems, mice, video cameras) are hardly ever unplugged from the computer. Palm-tops are going to be in and out of their cradle all the time. They should have put static protection in the cradle.

  20. oh please by Anonymous Coward · · Score: 0

    A handheld is much more likely to get stolen by a savage nigger or broken by a drunken spic than getting destroyed by static electricity.

    1. Re:oh please by Anonymous Coward · · Score: 0

      People who hate Blacks SUCK!

  21. DC vs AC by wiredog · · Score: 2

    And the amperage also has an effect.

    1. Re:DC vs AC by Anonymous Coward · · Score: 0

      well. not really.

      even a small current of 20milliamps but with a 48+ V level will hurt like heck.

    2. Re:DC vs AC by Anonymous Coward · · Score: 0

      Two Words:

      VanDeGraff Generator.

      --

      Sorry for the poor spelling. I'm lazy.

  22. ESD isn't a joke - but everyone thinks it is by baptiste · · Score: 4, Insightful
    Most people don't realize this - but computer ports are VERY exposed. Why?

    Serial ports (I'll stick with RS-232 and 485 - I'm most familiar with them) use voltage & logic shifters to handle the conversion of the port voltages to internal logic voltages. For years, most RS_232 ports on PCs used the MC148x or MAX232 type serial inetrface chips - got news for you, NONE of these chips have ESD hardening. RS-485 ports were even worse - they used a chip called a 75176 - those things would blow when you pulled one out of a pack to insert it in place of a blown chip. Ever notice how many cards with 1489type interface ICs had them in sockets? There was a reason - I've replaced a fw in mine.

    I've designed embedded boards for Home automation and our boards used RS_485 which gives you long distance (1000-4000') over twisted pair at decent speeds for system control. The original design (which I didn't do and which was done BEFORE ESD variant chips were available) used the 75176. I had customers calling for replacements all the time. Those long twisted pair cables connecting nodes together were asking to induce surges AND when folks wired them up with bare hands and no static strap - they induced charges into the wires connected to all other nodes!

    Maxim IC came to the rescue by developing the MAX232E and MAX485E which were ESD hardened interface ICs for RS-232 and 485 respectively. These things are amazing. One article I read had a guy sending massive (like 40kV) pulses into these chips and they survived. They are rated for +15kv and man do they work. When we switched to these chips (our main controller had both RS_232 and RS-485) our serial bus failures went away. TO dtae I have not had a customer complain about a failed ESD hardened chip from Maxim. Only problem is they ARE more expensive - about double. But WELL worth it IMHO.

    Obviously - anyone handling motherboards or any other bare electronic board without using a static strp is an idiot - you're just ASKING for it - and um if you unplug your PC and then ground your strap to the case - it doesn't help much sinc ethe case is only grounded when its plugged in! You have ot ground your strap to somethign thats grounded!

    But ddesigning your system with external ports and not using ESD haardened ICs and surge supressing devices is just asking for trouble - but these things cost money. Surge problems are worse than ESD often. But the savings in customer satisfaction and warranty repair costs often outweigh the extra pennies - but its hard to measure.

    As for static straps - its amazing how people hate them so. I managed a 10k sq ft data center with almost 700 servers, from small $5000 machines to monster Auspex boxes costing millions. We implemented a policy that every tech in teh room had to wear a static strap on theri wrist, shoe, or static shoes and had to test the device when they entered (testers at every door) This was for ISo compliance but it was also smart. A single board for an Auspex might cost $50,000 to $250,000!!!! Yet I constantly had to police the situation and hassle people because they refused to wear the straps. The worst were the Sysadmins - they figured since they didn't touch teh cards themselves it was OK, yet they were plugging serial cables into exposed serial ports to hook up root terminals (before we had a networked root term setup) It was amazing the resistance I encountered for such a simple thing.

    The bottom line is, if you are design a device for end use - spend the $$$ on ESD and surge suppression. If you are a tech or even a hobbiest working on teh guts of a PC or even hooking UP a PC that might not have said ESD protection, wear the strap or shoes. All it takes is one zap and thousands of dollars go up in a spark!

    1. Re:ESD isn't a joke - but everyone thinks it is by spyro · · Score: 3, Flamebait

      Err. you dont have to plug your device in to get a ground. thats not what the straps are for.

      if you connect your strap to a case and DONT plug it in, that is fine. the strap is there to allow you and the case to be at the same potential. As long as this is the case, you will NOT zap anything.

      Simply holding the case whilst manipulating components is enough to protect them as you insert them.

      In fact, hooking the case to mains ground is asking for MORE failures, as the harware you pick up is likely NOT to be at ground potential, so you will still zap it even then.

    2. Re:ESD isn't a joke - but everyone thinks it is by Quaryon · · Score: 1

      "if you unplug your PC and then ground your strap to the case - it doesn't help much sinc ethe case is only grounded when its plugged in! You have ot ground your strap to somethign thats grounded!"

      I've never quite understood this. Current only flows when you have a potential difference, right? So if you equalise yourself against the case using a strap, regardless of whether or not it is at real "ground", you still won't get any sparks generated between you and your equipment because you are both at the same potential. Or am I missing something?

      Q.

    3. Re:ESD isn't a joke - but everyone thinks it is by tzanger · · Score: 2

      got news for you, NONE of these chips have ESD hardening.

      If you used which which weren't able to withstand ESD and you did nothing to protect them... you're a pretty shitty designer, or you had a shitty management (financial) decision laid down on you. It's not hard to put a 10 ohm resistor in series with the input pins, throw on a bit of a filter and finish it off with some good fast 1W transzorbs. Takes care of ESD and EMI/RFI.

      As for static straps - its amazing how people hate them so. I managed a 10k sq ft data center with almost 700 servers, from small $5000 machines to monster Auspex boxes costing millions.

      Static straps and other such protective measures are a pain in the ass. Get used to it. It probably would have been better for everyone if you just used ionizing air filters and kept the air relatively humid.

      The worst were the Sysadmins - they figured since they didn't touch teh cards themselves it was OK, yet they were plugging serial cables into exposed serial ports to hook up root terminals (before we had a networked root term setup) It was amazing the resistance I encountered for such a simple thing.

      Whenever I have to touch a computer, I make special note to touch the case often. It may not drain every last volt of potential difference from the case and I, but I've never had troubles. I'd bitch and complain if I were a sysadmin too. Or rather I would touch the case and the connector before plugging anything in.

    4. Re:ESD isn't a joke - but everyone thinks it is by Anonymous Coward · · Score: 0

      What difference does it make if the computer case is grounded or not? All that matters is voltage between you and the case, connect the strap to the case (or just touch it) and that voltage goes to zero.

    5. Re:ESD isn't a joke - but everyone thinks it is by baptiste · · Score: 5, Informative
      if you connect your strap to a case and DONT plug it in, that is fine. the strap is there to allow you and the case to be at the same potential. As long as this is the case, you will NOT zap anything.

      Wrong - when you pick up that motherboard sitting on teh table and zap it (cause you may not be at the same potential) you still hate it. Ground a strap to GROUND is important. Why? Because it disappates the charge from your body. Storing boards in ESD bags? They disappate any stored charge on teh board when you picj it up. Grounding your PC case - again, disappates any charge in the case.

      So yes, if you strap yourself to an ungrounded case, you won't zap the case cause you are at the same potential, but you can still zap external compnents you pick up. Yes its rare and something is betetr than nothing - I agree. But for proper protection every thing MUST be grounded. But at the bare minimum, always touch the metal of the case before messing with a PC - that helps but you STILL can zap something in a dry environment.

    6. Re:ESD isn't a joke - but everyone thinks it is by baptiste · · Score: 2
      you did nothing to protect them... you're a pretty shitty designer,

      err, read my post - I stated I didn't do the original design, it was inherited. and later in my post I speak the praises of using ESD and surge protection in a circuit design - but thanks for the description of my abilities all the same. I'll admit that some early designs of mine as well didn't have ALL aspects of ESD covered, but you learn as you go - or did you know it all from the start? ;)

      As for straps - they are a PIA. Agreed. But we also provided shoe straps (slip it on in the morning - take off when you leave) which wern't too bad. The HW techs got static sneakers to drain away charges since they were always swapping stuff out - the shoes used to be klunky but had become fairly stylish and felt like normal sneaks. And the bottom line is - tough shit. Your fooling around with millions of dollars of corporate hardware and you work for the company - deal with it or take a walk/find new job. I can't tell you how nervous my HW techs got holding processor cards worth hundreds of thousands of dollars - its scary! And I can tell you the heat from on high if the company faild an ISO inspection because of folks in teh computer room without ESD protection would have been immense.

      I'm still amazed that Mobo makers don't toss in dispoable straps with their retail boxed boards - hell they only cost 50 cents or so.

    7. Re:ESD isn't a joke - but everyone thinks it is by DataSquid · · Score: 2, Informative

      Storing boards in ESD bags? They disappate any stored charge on teh board when you picj it up.

      Not quite. If I remember my ESD training I got at one place I worked for, most ESD bags shield and don't dissipate.

      --

      DataSquid.net, a little about me.
    8. Re:ESD isn't a joke - but everyone thinks it is by baptiste · · Score: 2
      If I remember my ESD training I got at one place I worked for, most ESD bags shield and don't dissipate.

      You're right - my bad....

    9. Re:ESD isn't a joke - but everyone thinks it is by tzanger · · Score: 1

      • you did nothing to protect them... you're a pretty shitty designer,

      err, read my post - I stated I didn't do the original design, it was inherited. and later in my post I speak the praises of using ESD and surge protection in a circuit design - but thanks for the description of my abilities all the same.

      Thanks for chopping my comment in half. I did say "you're a shitty designer, or you had a shitty management (financial) decision laid down on you. Truth is that anyone who doesn't design with this in mind generally is a poor designer. Whether that be from inexperience or negligence doesn't matter.

      But we also provided shoe straps (slip it on in the morning - take off when you leave) which wern't too bad.

      This is a good solution too. What is the difference between a static strap and touching the grounded case of the unit you're about to work on? I can't see any, and from personal experience I'm far more apt to touch the case than I am to make sure I have the strap on and that the strap is grounded.

      And the bottom line is - tough shit. Your fooling around with millions of dollars of corporate hardware and you work for the company - deal with it or take a walk/find new job.

      I agree with you that static protection is necessary -- don't get me wrong. Where I was digging in, however, was with the choice of static protection you had offered. Now of course, the ionizing air filters and so on weren't always around and neither were the shoe straps / antistatic shoes, but I was more or less taking the side of the techs who found the straps a pain in the ass. I feel I have a better solution (touching the case) and it seems to work for me. It doesn't work for everyone and it likely won't fly on an ISO sheet. You and I both know how much ISO compliance is worth though, so long as it appears that you're following it. :-)

      I can't tell you how nervous my HW techs got holding processor cards worth hundreds of thousands of dollars - its scary!

      I can imagine... but really why weren't these super-duper-hyper-expensive cards built with some form of ESD protection (hell for that price it could have been DAMN GOOD protection) on the external ports?

      I'm still amazed that Mobo makers don't toss in dispoable straps with their retail boxed boards - hell they only cost 50 cents or so.

      Pure economics. $0.50 on a strap is $0.50 less in profit per mobo. It's far cheaper to have the warning in the book. (I don't agree that it's right, just that that's the way it is.)

    10. Re:ESD isn't a joke - but everyone thinks it is by Delphis · · Score: 1

      I'm still amazed that Mobo makers don't toss in dispoable straps with their retail boxed boards - hell they only cost 50 cents or so.

      I was happy to see that Cisco included static straps with modules and RAM chip upgrades for routers, shows they're trying to help (that and Cisco equipment tends to be a LITTLE bit more expensive than the average motherboard :>). Of course even without straps most people should be able to follow the simple rule of equalizing potential differences between you and the equipment (like many people have stated, touching the case).

      --
      Delphis
    11. Re:ESD isn't a joke - but everyone thinks it is by markmoss · · Score: 2

      Watch those shoe straps -- they've got to stay reasonably clean to work (hard to do when you walk on them...), and when you're sitting down, your feet aren't on the ground firmly enough for them to work. We also use ground chains on the chairs, but that's effective only as a backup to wrist or ankle straps. That is, one winter day when the humidity (indoors) was low, my arm went near a metal object while getting up out of a grounded "anti-static" chair. Half-inch spark. I got out the static testing equipment, and the chair actually was grounding me as long as my weight was on it, but the trousers collected thousands of volts when separating from the chair. So keep the wrist strap hooked up until you are on your feet.

      You can put the wrist strap on your ankle instead, if that's more convenient. (Under the socks, of course, and if you're too hairy it might take a dab of conductive lotion. But the strap tester will tell you that, anyway...)

      All of this is beside the point in regards Palm's responsibility. We assemble circuit boards, we handle semiconductors, we've got to learn this stuff and buy the necessary equipment. So do electronic techs and anyone else who is going to get inside the electronics box. Palm's customers are mainly businessmen, not techies -- they never open the box and aren't going to learn ESD control. Palm should have designed to handle it -- it just takes a few cents worth of diodes and ferrite beads.

    12. Re:ESD isn't a joke - but everyone thinks it is by Anonymous Coward · · Score: 0

      Here in Europe you are not allowed to sell anything that can't stand an ESD pulse (8kV?) and we fill all our devices with costly filters.

      I also thought the RS-232 spec had standardised this already in the 60's so no computer should ever have any problems with this if they claim RS-232 ports.

    13. Re:ESD isn't a joke - but everyone thinks it is by sigwinch · · Score: 2
      What is the difference between a static strap and touching the grounded case of the unit you're about to work on? I can't see any, and from personal experience I'm far more apt to touch the case than I am to make sure I have the strap on and that the strap is grounded.


      The strap provides good, continuous protection. The problem with holding your hand on the case is that 1) your hand -- especially the pads of your fingers and the palm -- is not a good conductor, and 2) it takes only a few milliseconds to build up enough charge to zap a component (just lifting your shoe off the carpet can build up a destructive charge). I consider a grounded strap essential when you've got your hands in the guts of a piece of equipment.

      That said, I usually don't bother when I'm playing with cheap computers at home. I'm lazy and I can afford to replace the whole machine if it fries.

      I agree with you that static protection is necessary -- don't get me wrong. Where I was digging in, however, was with the choice of static protection you had offered. Now of course, the ionizing air filters and so on weren't always around and neither were the shoe straps / antistatic shoes, but I was more or less taking the side of the techs who found the straps a pain in the ass.


      Ionizers aren't as good as you think. Oh, when you have people wandering around with semi-enclosed, semi-hardened modules, they can help some, but they are no substitute for direct grounding.

      I feel I have a better solution (touching the case) and it seems to work for me.


      If you hooked an electrometer up to yourself while doing this, I think you'd be surprised at just how fast a few hundred volts can build up.

      I can imagine... but really why weren't these super-duper-hyper-expensive cards built with some form of ESD protection (hell for that price it could have been DAMN GOOD protection) on the external ports?


      That doesn't help when you're holding the board by its edges, and maybe accidentally touching chips in the middle of the board.

      Pure economics. $0.50 on a strap is $0.50 less in profit per mobo.


      It's basic economics. Most mobos are installed professionally by people who have nice $20 straps just laying around. Paying millions extra for the few people who don't already have straps is unjustifiable.
      --

      --
      Kuro5hin.org: where the good times never end. ;-)

    14. Re:ESD isn't a joke - but everyone thinks it is by tzanger · · Score: 1

      The strap provides good, continuous protection. The problem with holding your hand on the case is that 1) your hand -- especially the pads of your fingers and the palm -- is not a good conductor, and 2) it takes only a few milliseconds to build up enough charge to zap a component (just lifting your shoe off the carpet can build up a destructive charge). I consider a grounded strap essential when you've got your hands in the guts of a piece of equipment.

      If you are having that kind of static buildup I would seriously reconsider the environment these things are in... That's insane. There's also the fact that these straps

      aren't a direct ground for simple safety: they usually include anywhere from a 1M to 10Mohm resistor in series. Even if my fingertips were especially dry, say 100M or even 1000M, there is still a leakage path which static could flow from.

      This is all inconsequential, of course, we're arguing after the fact. :-) I don't know exactly the type of cases you're talking about nor the environment. For all I know they could be ceramic cases in a wood kiln or something.

      That doesn't help when you're holding the board by its edges, and maybe accidentally touching chips in the middle of the board.

      I apologize for not making myself clear: The techs were pissed that they had to wear straps when connecting to ports on installed cards. That is what I was referring to.

    15. Re:ESD isn't a joke - but everyone thinks it is by Kanasta · · Score: 2

      Can someone explain to me how those antistatic bags work?

    16. Re:ESD isn't a joke - but everyone thinks it is by Anonymous Coward · · Score: 0

      Disclaimer: If you follow my directions and blow up your stuff, well, I won't take responsibility for you being dumb enough to believe what you read on slashdot. I could be lying. Or I could be the Pope. Who do you believe?

      >but you can still zap external compnents you pick up.

      As far as a PC goes, that would probably be an expansion card which you should pick up up by the metal bracket, thereby giving it the same potential as the case.

      The same goes for handing an expansion card to someone -- you hold one end of the metal bracket, they pick it up from you from the other end of the bracket.

      And, if you are going to put the expansion card into a case, touch the bracket to the case first.

      Yes, I love to freak people out by opening computer stuff in the car (where grounding yourself properly in today's plastic society is pretty difficult...). :-)

      Note: This doesn't apply to CPUs, Memory, or anything else without a big, exposed, ground plane. I suppose you could try an HDD. But read the disclaimer first.

    17. Re:ESD isn't a joke - but everyone thinks it is by the+Atomic+Rabbit · · Score: 1

      > So yes, if you strap yourself to an ungrounded
      > case, you won't zap the case cause you are at
      > the same potential, but you can still zap
      > external compnents you pick up.

      Er, even if you strap yourself to ground, you can still zap external components you pick up, if they aren't at the same potential as ground.

  23. It's easy! by Publicus · · Score: 1

    Instead of soldering the chip to the motherboard, just fasten it with a piece of play-doh. Or better yet, an eraser - they're made of rubber so the static electricity can't pass through them - problem solved!

    --

    My Karma was at 49, then they switched to words. All that work for nothing!

  24. We live in a vary litigious society... by hillct · · Score: 2

    It's unbelievable... There's no doubt that both palm and Motherboard Manufacturers should do better when designing for ESD resistance, but users should be careful rather than sue... but this, I guess is the american way...

    --CTH

    --

    --Got Lists? | Top 95 Star Wars Line
    1. Re:We live in a vary litigious society... by stripes · · Score: 2
      There's no doubt that both palm and Motherboard Manufacturers should do better when designing for ESD resistance, but users should be careful rather than sue...

      Which is it? Palm/mobo should handle ESD better, or users should be more careful? If the Palm/mobo really should handle ESD better, shouldn't the users sue? How else would the get better ESD handling? If the users really should be more careful, why should Palm/mobos waste money on better ESD handling?

  25. All I want to know is ... by linatux · · Score: 1

    Can I sue the makers of poly-propylene for toasting my palm? I get zapped non-stop while wearing this stuff.

  26. Static Electricity by macdaddy · · Score: 2

    IIRC from my early Computer Engineering classes, all it takes to damage a circuit is +5 volts or static electricity. It seems like it was something around +10,000 volts of static electricity before we as humans feel it. I think that's right. I'll have to dig out my old books. They showed a demonstration video of a typical engineer in a simple short sleeved button down shirt (plain) and simple tie. He neutralized himself (voltage equalization IIRC). Then someone (also equalized) held the tie at shoulder level just away from the 1st guy's shirt. He let go and let the tie brush against the guy's shirt. They then measured how much static electtricity was generated. It was more than enough to damage a circuit board. Mind you, +5v probably won't toast a board right away but it could easily cause damage that shows up down the road. IIRC correctly of course. It's been a while since I had that class.

  27. This quote says it all... by Vuarnet · · Score: 4, Insightful

    From the article: "You cannot expect people to become more educated," Smith said. "The equipment has to be perfectly safe."

    See, here's why there are so many lawsuits and bad stuff (like the DMCA... do I get extra karma points for mentioning the DMCA in a completely unrelated discussion? Ah well, nevermind) happens.

    Expectations. If you don't expect people to be educated, then they never will be. Instead of having so many lawyers going "my poor client didn't knew thay you shouldn't stand at the top of a 15-foot metal ladder in the middle of a thunderstorm, while installing his TV antenna", you should get more judges who think "Serves you right for being such an idiot. Next case!".

    I agree that sometimes consumers must be protected from Evil Corporations Who Want To Take Over The World, but there's a big difference between: a) not letting oneself get screwed by the Evil Corporations etc.; and b) blaming the Evil Corporations etc. for each and every stupid accident that could have been prevented with a little common sense.

    As usual, let's blame the lawyers instead.

    --
    Tongue-tied and twisted, just an earth-bound misfit, I
    Learning to fly, Pink Floyd.
    1. Re:This quote says it all... by gilroy · · Score: 2

      There used to be something called the "reasonable man" standard. (Yes, it's a sexist term. This was a while ago.) Basically, the courts asked whether an average, ordinary reasonable mind would have seen the danger. If so, no liability applies for the manufacturer, since the user "should have known better". Alas, setting the bar for a "reasonable" mind is hard and the standard appears to have fallen away.

    2. Re:This quote says it all... by Anonymous Coward · · Score: 0

      In stead of just throwing out the case, the one who brought the lawsuit should pay all court costs of the one being complained against, too.

    3. Re:This quote says it all... by Frank+T.+Lofaro+Jr. · · Score: 2

      They do. The defendant only has to pay the court if he loses (as far as I know - any lawyers care to comment?). Did you mean s/he should pay the defendant's attorney's fees?

      --
      Just because it CAN be done, doesn't mean it should!
    4. Re:This quote says it all... by sulli · · Score: 2
      This equipment has to be perfectly safe

      ... said the lawyer as he got in his Ford Explorer to drive home.

      --

      sulli
      RTFJ.
  28. Um, try 9 by Anonymous Coward · · Score: 0

    Sticka 9V battery to your tounge. Other things well under 3500 that I've been shocked by: telephone not ringing ~50v, telephone ringing ~200v i think (not a social sock, an electrical one =) the mains, and finally and electric fence.

    1. Re:Um, try 9 by khuber · · Score: 1

      Voltage is only part of the equation.

      -Kevin

  29. ESD hardening means $$$ by TechnoVooDooDaddy · · Score: 1

    There's no doubt that both palm and Motherboard Manufacturers should do better when designing for ESD resistance.

    Sure, they could ESD harden the motherboards, but are you willing to pay for the increase in cost?

    Basically Mr. Sue-Happy is gonna raise the price of your computer components. I'd rather have cheaper components than pay for someone elses uneducated electronics bumblings.

    1. Re:ESD hardening means $$$ by Delphis · · Score: 1

      That and with Dells they have these shitty plastic cases too. Where's the metal to touch too? :)

      Anyway, I agree with you about component prices. I like them cheap too, and in more than a few years of handling computer parts I only blew up one motherboard about 5 years ago. Even that was a big mistake I knew I made as I was making it. (fumble, shuffle, dry nylon carpet) C'est la vie I thought. I guess the world in general (or is it only America?) is requiring things to be more and more moron proof. The AOL generation.

      --
      Delphis
    2. Re:ESD hardening means $$$ by Anonymous Coward · · Score: 0

      The lawsuit raises the end price too my friend..

  30. OT: What about batteries, or toy racing tracks? by f97hs · · Score: 1

    Perhaps the reason you managed that is that your family name is Binks?

  31. Wall sockets Vs. Palm Pilots by StikyPad · · Score: 2, Interesting
    From the Just-Because-You-Disagree-Doesn't-Make-It-Wrong department, this just in:


    It's not about AC vs. DC at all. The article is referring to static discharge, which is the equilization of differing voltage levels. Here's the google cache of the first decent explanation I dug up on google. I'm sure you can find more yourself.

  32. Electrical Misconceptions by xtal · · Score: 3, Informative

    Yes and no. It takes about 0.183A (IIRC) to cause your heart to go into an irregular pattern, resulting in a heart attack. Higher current loads through the heart are different; They cause it to stop, and (likely) start beating again. This is the principle used to start your heart again after it's stopped beating.

    Much has to do with the resistance in ohms of your skin when you have the electrical shock applied; Are you doing something stupid like working on a grounded metal roof in wet bare feet with power tools (case study in class, that one), etc etc etc.

    Many variables are at play here; Power is dangerous and something to be resepected at any level. I zapped myself real good with 25kV once, never again .. :)

    --
    ..don't panic
  33. How is this different or than any other device? by OS24Ever · · Score: 2, Interesting

    Have you shocked yourself on a speaker? A Mouse? A Keyboard? Each of those devices can roast the computer it's attached too. I don't remember seeing people run around sueing the manufacturers of those devices. The same 'ground yerself before you touch' principle holds up for any device attached to a computer.

    --

    As a rock-in-roll Physicist once said, No matter where you go, there you are.

    1. Re:How is this different or than any other device? by HydroCarbon10 · · Score: 1

      "A Mouse? A Keyboard?"

      To my knowledge, I have never shocked myself on a chunk of plastic, and last time I checked, that chunk of plastic was a very poor conductor of current.

      --
      The best way to accelerate a windows box is at 9.8 meters per second square.
    2. Re:How is this different or than any other device? by Anonymous Coward · · Score: 0

      Inside normal keyboards an mice there are metal/conductive bits (solder, carbon, copper, aluminum). A heavy ESD may enter through a crack in the plastic (perhaps between keys or mouse buttons?).

      An ungoldy ESD would burn through the plastic to the closest bit of metal around. Of course, anyone with that problem would be called Mr. Bean.

    3. Re:How is this different or than any other device? by HydroCarbon10 · · Score: 2

      No, really? I thought they worked using magic! Really, listing keyboards and mice as a source of malfunctions due to static disgarges is daily use was an oversight, one which I pointed out. This is caused by people trying to post as quickly as possible because slashdot has no real discussion system..the articles get commented on in maybe a 12 hr. period, which is far too short a time to have meaningful discussion on a message board type format. While this method worked 3 years ago when slashdot was smaller, it is failing now. It is unfortunate that the slashdot folks haven't come up with something better yet.

      --
      The best way to accelerate a windows box is at 9.8 meters per second square.
  34. I can speak firsthand about PDA/Desktop damage. by bellers · · Score: 4, Insightful
    I have a Handspring Visor (well, I've had 2 of them). At work, I noticed that my system had the decidedly unhealthy habit of occasionally performing a hard reset the moment I set the Visor in the cradle. Driver upgrades and firmware revisions to the desktop did not alleviate the problem.


    3 months into my new Visor, I had one final hard reset incident, and after that my USB port became non-functional (I also have a USB Zip drive that I use several times a day, so I can tell you precisely when it died). Hardware support happily arrived and replaced the system board in my Dell, but I was wondering what could possibly by the problem that caused the failure in the first place?


    Eventually, I exchanged the Visor, and brought the new one back to work. I put it in the sync cradle. *reboot*.

    At this point, I knew it wasnt the Visor, and I knew it wasnt the Dell, but it was obviously some combination of the two. As an experiment, I went a week with a grounded anti-static wriststrap wrapped around the back of the sync cradle. I made a point of touching it before I set the Visor in the cradle. Lo and behold, no more hard resets!

    I decided to make this modification more or less permanent. I found the ground cable in the cradle, and the corresponding copper spring clip where it mates to the Visor. Using a trusty set of hemostats, I bent and extended it up to where it is the first bit of the cradle that touches the Visor. On the other end of the sync cable, I ran a little pigtail wire from the metal sheath of the male USB port to a screw on the back of the case.


    This has the benefit of directing any static directly to the ground of the case, instead of routing the discharge through the USB controller, to *it's* ground.


    Now, I dont really know whether or not this worked, because static shocks are pretty rare here in the summer (St. Louis, MO, where the humidity rarely drops beloe 75%). I'll have to wait until this winter, when the central heat kicks in, and the relative humidity in the office is about 15% before we see whether or not I've improved my sync cradle.

    --
    This space for rent.
  35. Volts? by supabeast! · · Score: 2

    "it takes 3500 volts for a human to feel a shock, but only 200 to potentially scramble a microchip"

    When will the world catch on that it is not the volts that matter, but the amps! I can hit you with a million volts at .000005 amps and you will never notice, but one hundred volts at five amps will light your ass up!

  36. USB or just serial? by Starbreeze · · Score: 1

    The article only mentions cradles attached to a serial port. Does this affect cradles attached to a USB port as well?

    1. Re:USB or just serial? by Lish · · Score: 1
      No. The static-protection (grounding) is done better on usb ports than serial ports, because usb is meant to be hot-swapped and have things plugged in and out while the machine is running. Serial ports were not designed for such use, so the grounding isn't as good. The cradle is really just an extension of the port, so it is affected.


      To me the issue is: is it the port/mobo manufacturers' fault for not providing proper grounding; or is it Palm's, for not recognizing that serial ports were not designed to be hot-plugged (which is what you do when you put the palm in the cradle); or is it the users', for not practicing simple static safety with electronic devices? My guess is a little bit of all of them. Of course, when people have the attitude like the guy I met who believed Palm should have to fix his handheld for free because the screen broke when he dropped it onto the sidewalk, I'm not surprised that users don't want to take any of the responsibility.

      --
      "This message is composed of 100% recycled electrons."
  37. It's a frigging computer by MatthewLovelace · · Score: 1
    Of course you have to be careful of static electricity. Anybody who's taken a rudimentary hardware course and paid attention knows that computer hardware is susceptible to static electricity


    Anybody who uses a computer without knowing how it works deserves whatever evil befalls him.

    --

    ******
    "What makes you think I care about your opinions?"

  38. It still exists by Planesdragon · · Score: 1

    The "reasonable person" was taught in my paralegal classes as last as last semester--and it doesn't seem to be getting loose.

    In addiontal to "common sense", a reasonable man never comits a tort, nor does he ever fail to read everything he agrees to, nor the instruciton manual of anything he gets.

    A simple "warning, these are very succeptible to static electricty" would probably suffice for the PDAs, but then again, IANAL.

  39. Who cares about static by magi · · Score: 2
    Just a small scratch on the touchscreen plastic can ruin a Palm totally. And the repairs to replace the entire screen cost something like...$100?

    It's rather silly that the plastic plates are not available separately. But I guess they have calculated that they make more money selling entire new screens or even new PDAs...

    I'd call that level of repairability as useless. People really should pay more attention to this kind of problems.

    1. Re:Who cares about static by 3waygeek · · Score: 1

      Companies like Concept Kitchen make disposable adhesive overlays that protect the touchscreen.

  40. The problem with "reasonable mind" by wiredog · · Score: 2

    Think "programmer with screwdriver" or "phd with soldering iron". Common sense and intelligence often seem to be inversely proportional.

    1. Re:The problem with "reasonable mind" by Anonymous Coward · · Score: 0

      I think those that are highly educated or have genius level intelligence sometimes (oftentimes, even) concentrate on the higher level processes of a system and bypass the common sense of what reality is. For instance: A physics scientist swinging a hammer towards his hand holding a nail against a board is thinking about the forces and direction of the forces being applied to the nail to effectively drive the nail into the wood. The carpenter is thinking: "I'd better not hit my fscking thumb again!" So the absent minded professor bashes his hand, while the carpenter can come away unscathed (more times than not).

    2. Re:The problem with "reasonable mind" by gilroy · · Score: 2
      Blockquoth the poster:

      Common sense and intelligence often seem to be inversely proportional.

      Indeed. Which is why the standard was a "reasonable man" and not, say, a "well-educated man". The idea is, there are certain rules of living that one evolves as one moves through the world, and -- quite a hypothesis here! -- such rules are, within a certain fuzzy box, common to everyone and recognizable by anyone reasonable.



      "Reasonable man" and "common sense" are not exactly the same thing but are very related.

  41. 10000V can wake you up! by manon · · Score: 2, Informative

    Things are more complex than just the amount of voltage you get through your body. One can die from 400V and survive from a shock of 10000V. How come? The current is very important and so is how well you are grounded.

    (The funny thing is, the 220V (110V US) we use daily is less dangerous than the 24V in your phone when ringing.)

    How much current is dangerous? Well, 5 milliamperes can be felt, 10 will be felt and hurts, 15 will really hurt, 30 will freeze you on to the current source. And we are just talking about milliamperes people.

    --
    42 + 1 = 42
    1. Re:10000V can wake you up! by crawling_chaos · · Score: 1

      Actually, at 10 milliamperes and up, were talking centiamperes, aren't we? </PEDANTIC>

      --
      You can only drink 30 or 40 glasses of beer a day, no matter how rich you are.
      -- Colonel Adolphus Busch
    2. Re:10000V can wake you up! by Anonymous Coward · · Score: 0

      Actually, phone systems run with common battery voltage of 48volts; the ring is generated by 90 volts pulsed at 20hertz...

  42. Cheaper by dingbat_hp · · Score: 1

    Why is everything so all integrated into one device?

    The last integrated motherboard I bought cost less than the last separate serial card I bought.

  43. Weapons usage of low power electricity by BigSlowTarget · · Score: 1

    >Much has to do with the resistance in ohms of your skin when you have the electrical shock applied;
    >It takes about 0.183A (IIRC) to cause your heart to go into an irregular pattern, resulting in a heart attack.

    Interesting. So does this mean that if you loaded a watch battery (milliAh = up to 500) into a 38 shell and shot someone (in the right place I guess) they'd have a heart attack? If so why do tasers have wires?

    1. Re:Weapons usage of low power electricity by TheMidget · · Score: 1
      > So does this mean that if you loaded a watch battery (milliAh = up to 500) into a 38 shell and shot someone (in the right place I guess) they'd have a heart attack?

      Interesting... so would the guy also die of a heart attack if you strangled him with a power cord? How come it does kill him even if it is not plugged into a wall socket?

    2. Re:Weapons usage of low power electricity by eXtro · · Score: 1

      Interesting. So does this mean that if you loaded a watch battery (milliAh = up to 500) into a 38 shell and shot someone (in the right
      place I guess) they'd have a heart attack? If so why do tasers have wires?


      Electricity follows the path of least resistance, which is why tasers don't (usually) kill people. The electrodes are jabbed into you but are some small distance apart. The path current takes is between those two points. Your heart is far away from the path of least resistance.


      This is why you're told to keep one hand in your back pocket when working on electrical circuits. If you introduce current between both hands your heart is smack dab in the middle of the path of least resistance.

    3. Re:Weapons usage of low power electricity by Jaysyn · · Score: 1

      Or how about soldering some nails to a 9 volt battery and stabbing someone in the heart with it. Happened in a prison my ex-roomate worked at. Some little dude was getting harrassed (read raped) by a larger inmate, so (supposedly) he killed his ass with a 9 volt.....

      p.s. my ex-roomate could tell some tall tales, but this didn't seem like one at the time..

      Jaysyn

      --
      There is a war going on for your mind.
    4. Re:Weapons usage of low power electricity by carlos_benj · · Score: 1

      Or how about soldering some nails to a 9 volt battery and stabbing someone in the heart with it. Happened in a prison my ex-roomate worked at.

      I'd think he'd have to get his nails precisely positioned since they're so close together in order to have an effect in disrupting the purkinje network. Additionally, I would think the path of least resistance might occur anywhere along the length of the nails, falling far short of the heart itself. Also, the chances of hitting an intercostal space would require additional precision. IANAP (I Am Not A Prisoner), but all in all, I'd say it's not a likely scenario.

      --

      --

      As a matter of fact, I am a lawyer. But I play an actor on TV.

    5. Re:Weapons usage of low power electricity by Anonymous Coward · · Score: 0

      Wouldn't the watch battery be redundant?

    6. Re:Weapons usage of low power electricity by Jennifer+E.+Elaan · · Score: 1
      Funny, I once found myself part of a circuit that I was working on... I was using an old-fashioned JFET as a switch, or I thought I was... Interestingly, it would switch "on" whenever I touched the wire that lead to the "Gate", and switch "off" when I released it.

      But then I disconnected my multimeter and the circuit stopped working (who uses a 5Kohm multimeter anyway?). Putting a 5K resistor where the meter had been made it work again...

      Sometimes resistance paths make less and less sense (I imagine that it was me, acting as an antenna, that caused the switching).

    7. Re:Weapons usage of low power electricity by Jaysyn · · Score: 1

      Thats what the disclaimer on the bottom was for ;)

      Jaysyn

      --
      There is a war going on for your mind.
  44. Mod this dude up.. maybe more will get a clue by harborpirate · · Score: 1

    The sheer number of people who do not understand this principle baffles me.
    Volts mean nothing when it comes to whether or not you will feel a shock.. its the amps! the amps!

    The most irritating thing is that already, several posts down, someone has already posted without a clear understanding of this concept. To paraphrase: I've been shocked by a 9v battery, so i don't know what they are talking about feeling 3500V when I.. ug.

    Moderators: please mod the parent post up. Maybe then at least a few people will get a clue.

    Get your hands off me you damn, dirty amps! - sorry, couldn't resist.

    --
    // harborpirate
    // Slashbots off the starboard bow!
  45. Ferrite Beads by atathert · · Score: 1

    All that would have been required to insulate the PC from the handheld device is a simple little ferrite bead. (Read iron donut) around the wires. The ESD shock travels up both wires simultaneously, and by using the bead, it is all but rejected. This is quite common and you can see it if you look at monitor cables. In fact, I believe that my digital camera has a similar device on its serial interface cable.

    1. Re:Ferrite Beads by Anonymous Coward · · Score: 0

      If those ferrite beads cut off 0 hz (the frequency of an ESD, I think) then you'd simply have an open circuit. Sorry to say this but they are only good for noise rejection (and they suck horribly at that too).

  46. Just Palms by Jaysyn · · Score: 1

    Does this only effect Palms? I'd like to know if I need to worry about frying my Revo. At least they are all small enough to carry around in anti-static bags if needed....

    Jaysyn

    --
    There is a war going on for your mind.
    1. Re:Just Palms by randal_hicks · · Score: 1

      Don't know about Revos, but several months ago, I had a problem with Jornada 690s resetting themselves. The incidents were isolated to the technicians who were using them in the construction areas of the cleanroom. I found one station that had a hole cut in the clear plastic so users could see the screen better... unfortunately when they taped around the CRT, an excellent path was made to the stainless steel workstation that the other end of the Visqeen was taped to! While this was an isolated example, it did give something solid for me to present to the engineer tasked with solving our problem; the other issues were more subtle... To be honest, I was more concerned about the devices being manufactured than my toy, but frustrated as hell when I lost my notes. If you are concerned about static, perform a backup before entering the area.

  47. This laywer blew the protection diodes in his head by Anonymous Coward · · Score: 0

    Talk about frivolous lawsuits. I mean, what's next? I'm suing E-bay because I couldn't type my bid fast enough before the deadline?

  48. A different view by mrgoatCEO · · Score: 1

    I, for one, have put my Palm III/e through hell and back. I'm a high school student, and my Palm has been dropped, scratched (yes, the screen), beaten, bruised, and has even been on a trip through the washing machine along with my pager. Guess which one survived? I'm just saying that from my experience, Palm makes some hearty PDAs.

    --
    --Goat
    CEO, Goat Software
    Goatblog
  49. 200 volts? by SlamMan · · Score: 1

    Hmm, my double E classes always insisted it was much lower like 30 volts of static. The A+ exams said the same.

    --
    Mod point free since 2001
  50. electronics get blasted all the time! by Zenjive · · Score: 1

    I have ruined memory sticks, cache on motherboards and who knows what else due to static charges, but you don't see me running to a lawyer crying "mommy, mommy, the bad man MADE me do it! waaaaaaahhhh!!!"

    This just looks like another case of someone trying to get rich off their ignorance of technology.

    --


    A vacuum is a hell of a lot better than some of the stuff that nature replaces it with. - Tennessee Williams
  51. Steam heat, no humidifier, large arc by ka9dgx · · Score: 2
    This is probably a place that has never heard of a humidifier... I once did a service call at a local univeristy office, they had steam heat, and I was getting ZAPPED with inch long arcs (~30KV). I wasn't surprised at all when attempts to connect printers to a switchbox resulted in problems, anytime the switch was moved, something went wrong. I left the case before it was resolved.

    If you're running ANY electronics in an environment like that, you'll see it die, eventually, if not sooner. It doesn't matter what you connect, once you put a wire outside of the computer, it's another route for things to get zapped.

    --Mike--

  52. Twinkle Twinkle Little Star, Power = I squared R by ErichTheRead · · Score: 1

    Power = Current times voltage. Current is charge over time. Almost zero charge at any voltage is almost no power.

    If a single electron hits you at a couple million volts, you won't feel it. Charge doesn't come in volts, it comes in farads.

    This whole thing about static is an excuse for bad quality construction. Static shocks haven't blown out chips since since the early 1970s when CMOS B was invented. Crooks like 3M use people's fears and ignorance to sell anti-static this and that. Any surprise that lawyers would pick up the racket?

    It is easier for companies to use "anti-static bags" and other talsmans for the easily scared than to teach simple physics to the masses. But I'd expect better from those seeking "News for Nerds."

    All those physics formulas you had to learn in your first electronics class apply in the real world too, not just way back in school.

  53. Blame the computer. by daveking · · Score: 1

    Any computer that can't handle a static discharge to any external port, especially a serial port, is defective. Any lawsuits should be directed to the computer maker (or /dev/null).

    --
    ------DO NOT WRITE BELOW THIS LINE------
  54. ESD protection is always present in ICs by Leomania · · Score: 1
    Drivers/receivers which are hardened against static (the major semi manufacturers who do such chips do now make some - but they tend to cost more

    Without some ESD protection, every integrated circuit would be damaged by ESD during the manufacturing, test or assembly process. Typical standards for ICs require that a device withstand a zap of 2000 volts through a single data pin the power or ground planes of a device (aka "human body model"). Zaps applied to a power/ground pin on one power plane must also not damage anything.

    There are special protections circuits used to achieve this. In the past, a simple back-to-back diode arrangement from the data pin to power and ground was sufficient. But specialty input/output types and mixed voltages (think of 3.3V PCI I/O on a 5V PCI system, which is part of the PCI spec, or a hot-plug SCSI bus) changed all that. The 2000 volt spec has not changed, however. So semiconductor manufacturers must be very diligent and test the heck out of their devices to be sure they are production-worthy.

    As a note, one chip that a previous company I worked for had built had a major ESD issue and could be damaged by a 200 volt zap. They had to institute very, very special handling procedures to avoid damaging devices during testing. 200 volts happens *very* easily in testing -- the old tubes used to hold DIP parts could allow a device to build up that kind of charge while sliding them into a metal chip handler for testing. Yes, even anti-static tubes and bags only afford protection to a certain level.

    As for the Palm cradles, it's difficult to say how to control an ESD zap from getting to the mobo in some way or another; the charge has to go somewhere and the cradle isn't grounded so that's not an option for a discharge path. But SCSI drives such as SCA in a hot-plug environment must deal with potentially zapping the backplane (and hence the motherboard), so I assume there are ways to mitigate this at the system level as well.

    - Leo

    --
    You don't use science to show that you're right, you use science to become right.
    1. Re:ESD protection is always present in ICs by choco · · Score: 2

      You can now find Manufacturers who boast of serial interface chips with 15kV ESD tolerance - and better - and using a more relaistic test model.

      Maxim are one example. They do some nice application notes on the subject too.

      Go to http://www.maxim-ic.com/

      Look for "interface and interconnect" under "products" - then click on "product trees"

      You'll see several Tx and Rx families boasting of 15kV protection. Follow the links and you will find data sheets and app notes which go into quite a lot of detail.

      NB - I will never again design another single-sourced Maxim chip into one of my designs ever again. And if the alternate source is Linear Technology then it might as well be single-sourced. I am not alone in thinking like this!

      --
      AJB
    2. Re:ESD protection is always present in ICs by sigwinch · · Score: 2
      NB - I will never again design another single-sourced Maxim chip into one of my designs ever again. And if the alternate source is Linear Technology then it might as well be single-sourced. I am not alone in thinking like this!


      But 16 week lead times and minimum quantities of 5000 are fun! ;-)
      --

      --
      Kuro5hin.org: where the good times never end. ;-)

    3. Re:ESD protection is always present in ICs by choco · · Score: 2

      >But 16 week lead times and minimum quantities of 5000 are fun! ;-)

      16 weeks I can (just about) cope with. When they routinely start looking at next year's calender - then I get worried.

      What's worse is when they've promised you 32 weeks or whatever, you've waited 30 weeks and you've only got two weeks to go - and they suddenly phone you to say that they're not going to deliver for another 12 weeks.

      The best comment I ever saw goes "Maxim won't deliver this year - LT won't deliver this decade"

      --
      AJB
  55. Show me the numbers.... by Fujisawa+Sensei · · Score: 1

    Let's see now 13 million PDAs, the lawyers say they estimate there are, hundreds of thousands devices, that's like a

    --
    If someone is passing you on the right, you are an asshole for driving in the wrong lane.
    1. Re:Show me the numbers.... by Amazing+Quantum+Man · · Score: 1

      Yo, flame-boy. How many units did Firestone and/or Ford ship?

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
    2. Re:Show me the numbers.... by Fujisawa+Sensei · · Score: 1

      How many people have been killed by static discharges from PDAs?

      --
      If someone is passing you on the right, you are an asshole for driving in the wrong lane.
    3. Re:Show me the numbers.... by Ziviyr · · Score: 1

      If it distracts you while crossing the street it could be trouble. :-)

      --

      Someone set us up the bomb, so shine we are!
  56. ESD devastation back with a vengeance? by SysKoll · · Score: 1

    Funny how some old problems keep coming back to haunt in in microelectronics. During the '80s, the static discharge problem was a big, bad, recognized problems. I remember cringing at the area "wasted" by ESD diods protecting the I/Os of 4-bit microcontrollers. (What do you mean, I am old? Beware of my cane, young fool!)

    Then ESD prevention became part of the run-of-the-mill process, and not much attention was paid to it anymore. From time to time, though, a grim-faced test engineer showed up with a microphotography of a (relatively) huge hole in a faulty chip analyzed for default characterization, and asked for some extra grounding to be added on a new wafer manipulation station. But that was about it.

    Now the problem is back again. What happened?! Well, the ESD absorbtion device don't shrink very well. So smaller chips with huge I/O counts mean that the chip real estate occupied by ESD prevention is a major nuisance now, and then there is the issue of the ever-decreasing geometry size while the static voltage are remaining constant.

    So Moore's law makes the problem worse, not better. Now add the packaging of consumer device, which is increasingly shoddy (whatever happened to metal shields inside consumer devices?). Maybe someday we'll have to be as cautious around our consumer electronics as we once were around a memory expansion board.

    #include <memories.h>: Once I was working in a customer's building where a programming lab had been hastily installed. A synthetic carpet had been laid over the old hardwood floor. The old heaters were dessicating the air so much our lips hurt. Enter a young, skinny woman wearing three layers of acrylic sweaters, as well as hose and plastic-sole sneakers. She reached down to insert a diskette into the Unix server. We all heard an audible crack when a 10-inch long spark jumped from her hand to the keyswitch. She yelped. We moaned: the server has crashed. Postmortem revealed that the processor detected an ECC failure during memory access. So the massive ESD had scrambled the bus. But it restarted OK.

    Ground-strap these skinny girls during the winter!

    --SysKoll

    --

    --
    Mad science! Robots! Underwear! Cute girls! Full comic online! http://www.girlgeniusonline.com/

    1. Re:ESD devastation back with a vengeance? by Chris+Tucker · · Score: 1

      So SysKoll sez:

      "#include : Once I was working in a customer's building where a programming lab had been hastily installed. A synthetic carpet had been laid over the old hardwood floor. The old heaters were dessicating the air so much our lips hurt. Enter a young, skinny woman wearing three layers of acrylic sweaters, as well as hose and plastic-sole sneakers. She reached down to insert a diskette into the Unix server. We all heard an audible crack when a 10-inch long spark jumped from her hand to the keyswitch. She yelped. We moaned: the server has crashed. Postmortem revealed that the processor detected an ECC failure during memory access. So the massive ESD had scrambled the bus. But it restarted OK. "

      I've a friend in Pittsburgh who's using my old Mac Color Classic. I picked up the videoRAM upgrade for it real cheap and sent it to her.

      She's savvy enough to understand about static and she wondered about any problems involved in installing it on the mobo.

      I advised her that if she could avoid wearing a nylon slip, pantyhose and vigorosly rubbing her cat up and down on her slip, she shouldn't have any real problems with static.

      In my own case, whenever I have to mess with the insides of my Macs or the C128, I do it on the kitchen counter. It's well-lit, there's ample power available and I'm standing on linolium. Darn little chance of static there.

      And for grounding purposes, I just reach over and touch the faucet in the sink. (and yes, it is a real ground. There's no PVC pipe anywhere between the faucet and the ground.)

      The other benefit to using the kitchen counter as a workbench is that I can't leave the computer there and prepare a meal. So I have to get the work done and the machine(s) back in place before I can eat or wash the dishes. So there's no half-finished projects for me.

      --
      Guaranteed! This comment 100% Anthrax free!
  57. Since we're on the subject by overshoot · · Score: 2
    A few tips from an old ESD compliance tester:
    • Fabric softener is your friend. A dilute solution on all fabrics in the area (esp. carpet) can save a fortune.
    • Ferrite Is Good. A clamp-on ferrite (much easier to find in Japan than in the USA, dang if I know why) around a cable does wonders to slow down current edges so that the ESD devices have a chance to swallow the charge. No, it won't hurt your signal speed (differential vs. common-mode propagation.)
    • Common Ground. It's amazing how often you have two devices hooked together by (e.g.) a USB cable but plugged into different outlets. This makes the grounding at one useless-to-dangerous to the other.

    --
    Lacking <sarcasm> tags, /. substitutes moderation as "Troll."
  58. Sure by Jennifer+E.+Elaan · · Score: 1
    ESD-protection diodes are cheap (about $0.05 per diode for the biggies) and you only basically need one per IO line reaching the outside world (the average computer has about 100). Plus these can be built on the IC's, although they would lack the massive clamping currents of the discretes (most of these IC's already have a good bit, the serial ports especially actually).


    $5 for peace-of-mind? Sounds like a good trade to me.

    1. Re:Sure by meldroc · · Score: 2

      $5.00 per component may be cheap when buying a motherboard or Palm as a consumer. It's quite a different matter for the manufacturer. When making millions of motherboards a year, multiply the number of units made by $5.00 and you get a large chunk of cash that any electronics manufacturer will refuse to spend, especially in the highly competitive, low profit margin computer industry.

      Add five dollars to the manufacturing cost of a motherboard? Ain't gonna happen. Most managers go ape-shit when asked to put in a component that increases manufacturing cost by 15 cents per unit.

      Looking at my Palm m505, it's apparent that there is some decent ESD protection. The connector that connects the Palm and the cradle has two metal hooks that contact two metal latches on the Palm before the gold connector pins make contact. I'd bet good money that they're grounded. There's also a ferrite cylinder attached around the cable to the USB port. Between that and the aluminum case, I'd say that it's pretty hard to static-zap your Palm or system in the process of cradling your palm for a sync. But that's just the Palm m500 & m505. Other Palms have different connectors.

      --

      Meldroc, Waster of Electrons
  59. Speaking of Crack... by dmatos · · Score: 2

    ...where do you buy yours?

    Static discharges can destroy many an integrated circuit if there is improper internal protection. Think about it, if one external pin of a device is connected to the gate of one MOSFET (which can happen sometimes), and that pin suddenly accumulates charge through ESD, it won't take much for the oxide to break down between the gate and the substrate, and then you've got a chip that won't work.

    Say the ESD pulse happened on the power (or gnd) line. Suddenly, across your entire chip, you have a 200V difference between power and gnd for a fraction of a second. Unless you've specifically added extra circuitry to cope with this (and any knowledgable designer will), something's gonna blow, even if it is for just a fraction of a second. With a 200V potential difference, it doesn't take long for 77 angstroms of SiO2 to break down.

    Standard ESD protection within a chip consists of control circuitry that will turn on a low-resistance path between any two pins whenever the potential difference becomes too great. The plan is to make the current flow through a large internal ESD bus, rather than through the delicate core circuitry of your device.

    Of course, a good defense is to prevent static discharges from ever reaching your device. Anti-static bags provide a conductive path around the outside of the bag, so that the least resistive path is not through your device, but rather around the outside of the bag. They are in general a very good idea, because there is no telling what kind of ESDs you can encounter during shipping and handling, whereas when a component has been installed somewhere, the ESD that it will encounter can generally be predicted.

    PS - Charge is measured in Coulombs, capacitance is measured in Farads.

    --

    It may look like I'm doing nothing, but I'm actively waiting for my problems to go away.
    --Scott Adams
  60. Incorrect info in article about static and dry air by crath · · Score: 1

    The San Francisco Chronicle wrote, Static electricity can discharge more easily through dry, cold air than in humid weather.

    This is incorrect. We experience shocks when the air is dry because humid air prevents the static charges from building up in the first place.

  61. RF grounding. by Jennifer+E.+Elaan · · Score: 1
    This is due to what's called "RF grounding". You cannot get a shock from one end of a DC source, no matter what voltage (you can get a small static shock as your potential matches to it, but that's it).

    An AC source, however, you're acting as an antenna. Any amount of current you radiate into the air causes current to flow through you, hence the shock. At 60Hz, you're only getting a little wussy shock, it would have been a LOT worse if you'd grounded back into the other end of the socket.

    At higher frequencies (think Tesla coils) you actually can radiate most of the current, although at the higher end, the "skin" effect will protect you to some degree (hence Tesla used to stand on insulating platforms, touching a live coil with one hand and fire lightning from his fingers ;)

  62. Re:The problem is relatively simple to fix... by mikewhittaker · · Score: 1

    Palm could simply supply an ESD protection 'dongle' for the PC's serial port with the Palm; it's surely the kind of thing that Radio Shack supplies for <~ USD 10.

  63. Testing for ESD by scharkalvin · · Score: 2, Informative

    Thirty years ago I worked for Digital Equipment Corp, as a systems testing engineer. Our department did hardware and software testing of all systems configurations that went out the door, I worked on the LSI-11 based stuff. One of the tests we had to do was for ESD, or static discharge as it was there called. The test consited of drawing an arc from any exposed surface of the equipment, to pass it had to withstand an arc of at least 5000 volts (IIRC). The tester was a high voltage power supply that could be adjusted to as high as 15kv (it was limited to a few MA). The probe was an old VTVM high voltage probe with the tip replaced by a metal sphere about 6-8" in diameter. The tester would crank up the voltage and pass the sphere around the outside of the computer to draw an arc from various locations as the computer was running a systems diagnostic. There had to be no systems failures. Usually we didn't fry anything (I can't remember ever destroying anything), but sometimes the diagnostic would fault or the computer would re-boot when the arc was drawn. I wonder if any of todays PC's could pass such a test? (Not running windows!, probably get the BSOD when you draw an arc!).

  64. Gimme a break by ioman1 · · Score: 1

    Lawyers are just getting bored if you ask me.

  65. Resistance of the human body. by Jennifer+E.+Elaan · · Score: 1
    Funny, I've seen people with resistances like what you say (measured them), but for myself, I get like 200K (that's 200,000 Ohms) with wet hands and often over 1M with dry hands....


    Of course, it drops below 20K when I have wet, SALTY hands (stupid potato chips). Then again, that's about the worst combination you can achieve.

  66. Troll? by Jennifer+E.+Elaan · · Score: 1
    Charge is in Coulombs, Capacity (oops, dated term, it's "Capacitance" now, reading too many 1940's-era electronics books ;) is in Farads.

    Furthermore, The 1970's were almost entirely dominated by TTL logic, which is almost immune to static (you can still kill it, but you need to be TRYING). In the case of TTL, current is what kills it.

    Thing is, CMOS doesn't work like that. A MOS transistor has a thin layer of metal oxide which acts as a capacitor. When the voltage across it exceeds the dielectric ability to withstand voltage (I forget the term....), then it pops, and, just like that, it's ruined. Voltage is the killer for CMOS, which is why ESD has become an issue.

  67. ahh life is good... by Anonymous Coward · · Score: 0

    jerking off while browsing at -1... mmm mmm mmm...

  68. Do you know about Quantum computing? by ioman1 · · Score: 1

    I have been trying to post articles on Slashdot for a month now, but they are insistant on publishing other articles. I just posted an article on Quantum Computing. I think you will all enjoy it quite a bit. For those of you who do not know what Quantum computing is, the article explains it quite well. Here is the link . You can post comments on the article below it. Please tell me what you think.

  69. Symbol handhelds by Jennifer+E.+Elaan · · Score: 1
    Hrm, Symbol technologies produces a handheld which is rated at a 12 foot drop to cement before it will break. They also made one with a half-VGA touchscreen rated at a 6 foot drop.


    I've played with these devices. X86 compatible even (and MUCH more expensive than the average Palm, they ran about $5000 for the 8088 model). The heavy plastic and rubberized corners were truly a sight to behold.


    Personally, I'd want my handheld to be able to handle a drop of at least 4 feet to cement (since that's the normal operating height) without breaking, since handhelds DO get dropped ocassionally (my current handheld is a TI-89 *wink*, which is actually pretty rugged).

  70. Uh... by wirefarm · · Score: 2

    ...damage attributable to static electricity causes losses to the global electronics industry in excess of $45 billion per year...

    Would that include lightning strikes? (If I remember gradeschool science correctly, lightning is static electricity on a big scale...)

    $45 billion dollars? that sounds kind of high - Any chance Bill Gates will off himself scuffing across the carpet in his slippers next year?

    Cheers,
    Jim in Tokyo

    --
    -- My Weblog.
  71. bullshit by celestial13 · · Score: 1

    "You cannot expect people to become more educated," Smith said. "The equipment has to be perfectly safe."

    so are cars supposed to be perfectly safe? dont we have education classes to safely operate one? we have speed limits, but cars still operate at 120 mph +

    1. Re:bullshit by Anonymous Coward · · Score: 0

      And firearms, of course. Perfectly safe.

  72. Static Palm! by Renraku · · Score: 1

    Once we get past the Streetfighter-esque title, we need to realize that static electricity is much more mysterious than most people think. When you remember that everything that occurs in everyday life has electrons, its easy to see where you can pick up spare electrons from objects. Also, the charge in your left leg might be much more or less than your hand. So it really is possible to collect a really large static charge, and discharge it (electrons seem to pull each other like water pouring or something). This, and a combination of cheap electronics, leads to some pissed-off users. Static electricity is a fact of life. I agree hotsyncing a palm shouldn't 0wn your computer/ports or anything like that, but if you decide to leave your computer on 24/7 with the cradle plugged in, something is BOUND to happen after a while. Taking into consideration a shitty motherboard, shoddy cradle, and negative karma, the motherboard or cradle can take just enough damage to make something happen when a major electrical change occurs.

    --
    Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
  73. Cause and Defect?!? by Anonymous Coward · · Score: 0

    And how do you propose to get exactly 100 volts and 5 amps into me if I resist?

    1. Re:Cause and Defect?!? by Anonymous Coward · · Score: 0

      That's easy -- drive silver rods into anything living and ensure they both touch the most conductive part of the body. Also ensure there's only a tiny gap between the rods.

      Sorry if that was a bit gruesome, but you did ask. :-/

  74. I do static discharge tests for a living by Cerlyn · · Score: 2

    I do electrostatic discharge and interference tests for a living. We can produce electrostatic discharges ranging from a few hundred volts to over 300 thousand volts (landing aircraft) in house. We also radiate products with radio frequency interference from a few hundred kilohertz up to the microwave range. Sometimes we just listen to what products put out as well.

    Most of the devices we test are safety-critical. Your home computer likely will never be seen in our lab. We recently conducted a test where a product in its box was shocked with a 300 kV static discharge. The spark (besides traveling three feet) went through the box, in one terminal of the item, and out another.

    While charges on your body are not nearly that strong (the highest you'll build up likely is 25-30 kV), you shouldn't laugh at them.

    Many modern manufactuers no longer include safety components ment for repair technicians. Often saving less than a fraction of a cent (in bulk), the lack of these parts make it an extreme risk to open things like microwaves and televisions. Not to be dismal, but don't open these items unless you know what you are doing; I have heard of experienced technicians putting their hand in the wrong place and regretting it.

  75. Problem solved by alexburke · · Score: 2

    Quick and simple.

    On another topic: Your comment violated the postercomment compression filter. Comment aborted

    Lose the lameness filter, Taco.

  76. Modern computers are quite sturdy by HydroCarbon10 · · Score: 2

    Yes, believe it or not, modern computers are quite sturdy. I've beveled the edges of my Duron with homebrew watercooling tech., I've passed current through my heatsink (melting the contact points to boot), hooked up who knows what to the serial ports, and currently my tv card is being fed via telephone wire because I ran out of coax. On top of that, I unplugged and then plugged back in my cdrom drive while my computer was running, producing a bright arc of electricity and a seemingly dead motherboard, which I revived the next day. These people are either unlucky that their computer fried, bought cheap crap, or they want cash (probably the latter).

    --
    The best way to accelerate a windows box is at 9.8 meters per second square.
  77. Try Harder by Anonymous Coward · · Score: 0
    1. Re:Try Harder by alexburke · · Score: 1

      Quite frankly, I shouldn't have to resort to nonbreaking spaces and linebreaks.

      Again, lose the lameness filter, Taco.

  78. True, I was thinking of... by OS24Ever · · Score: 1

    ...the older IBM 'clacking' keyboards, pre windows key, etc. I've been shocked removing a 5.25" disk from a floppy drive when I touched the disk, and the casing on those is plastic.

    (yes, I meant 5.25")

    --

    As a rock-in-roll Physicist once said, No matter where you go, there you are.