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New York Red Cross Needs Tech Help

zosa writes: "The New York American Red Cross is in dire need of technology equipment and services. The field workers and sites have little, if any, means of communication and the central office is processing way too much on completely paper systems. Your help in acquiring these resources would be greatly appreciated." You can read more over at this page. Finally something that the average Slashdot reader can do to help.

31 of 337 comments (clear)

  1. Sprint PCS by foo(foo(foo(bar))) · · Score: 5, Informative

    Sprint PCS is donating Cell phones to the red cross as we speak.

    I'm sitting at my desk right now writing a script to activate the phones to the network elements and create the account.

    cvg

  2. almost 24 hours old...... by tiwason · · Score: 2, Informative

    This call for help is almost 24 hours old.. I would like to think they have most of the list already.. except for some of the rarer things...

  3. MS Donating $10 Million by Anonymous Coward · · Score: 5, Informative

    E-mail below:
    ---------------
    Thank you for your inquiry to Microsoft.

    Microsoft Corporation has announced that it will make a donation of $10 million cash and technical services to support the relief and recovery efforts in the areas devastated by the tragic events of September 11.

    The company will make a $5 million cash donation to The September 11 Fund, created by the United Way of New York City and The New York Community Trust. A remaining amount up to $5 million in services, software and volunteers will be made available to organizations serving people in the affected areas who are seeking technology-based solutions.

    Microsoft will begin an outreach program to governmental agencies, nonprofit agencies and other community-based organizations to inform these organizations of the availability of technology assistance. Microsoft has already asked NPower New York, a recently created nonprofit technology service provider, to assess and dispatch technology services through their network of local agencies.

    The technology assistance could possibly include:

    - Providing internet access in temporary shelters,
    - Creating a tracking system to assist in relief and recovery efforts,
    - Coordinating technical volunteers to set up networks,

    Microsoft's intent is to work with the various organizations active in the disaster and recovery response that may be ready to deploy a technology solution though an assessment of the technology needs must be made first.

    For more information, please visit our website at
    www.microsoft.com/giving.

    Sincerely,
    Microsoft Community Affairs

    1. Re:MS Donating $10 Million by dachshund · · Score: 2, Informative
      A remaining amount up to $5 million in services, software and volunteers

      First of all, this is a great thing. Thanks to Microsoft and all of the corporations for their generosity in the face of this disaster.

      Having said that-- does anyone know how the software component of the second $5 million is being valued? How much does it cost Microsoft that much to give out software licenses?

      I'm not trying to tear down what I consider to be an act of great good-- especially as Microsoft has also donated $5 million in cash. But the overvaluing of software and information has been used in so many negative ways that I would hate to see it here. It would be somewhat tasteless to inflate your perceived generosity by valuing software at list price. Perhaps this is not at all what Microsoft is doing. Please set me straight.

  4. Re:A bit off topic, but by dopplex · · Score: 3, Informative

    Update... According to msnbc teh story about Osama bin Laden's hosue arrest is false, being spread by a report in an Arab newspaper. The Taliban has denied this.

    --
    "You can take our lives, but you can never take our Flerbage!!!!"
  5. Check with the Red Cross FIRST. by b1t+r0t · · Score: 5, Informative
    Before people start throwing stuff at the Red Cross that they can't handle, based on instructions in an article from a third-party, check with the Red Cross web first. Keep in mind that giving them stuff (other than commodities like blankets, etc.) requires them to divert resources to processing the stuff. As this comment says:
    It looks to me like if you have a container-load of blankets or something, or want to just give them money with your credit card, they would be happy to have it. But wouldn't just mailing them one monitor (with desktop???) or one PC just add to the logistical load?

    I like the idea of sending them some hardware, but follow their instructions, not some third party. If you can find something on the Red Cross's site saying they want this equipment, send it. Otherwise, only send what they have asked for.
    --

    --
    "Open source is good." - Steve Jobs
    "Open source is evil." - Microsoft
  6. This guys e-mail is so overloaded! by Neck_of_the_Woods · · Score: 2, Informative


    I tried to get in touch with him early early today, and still have not heard from him. Please don't bog him down with useless stuff, I am sure his e-mail was strained to the max at 9am eastern when I tried, and it is sure to get /.ed now.

    --
    Neck_of_the_Woods
    #/usr/local/surf/glassy/overhead
  7. Important: Needed supplies in NYC by VP · · Score: 5, Informative

    ABC News just reported that contrary to earlier reports, rescue workers do need "small" things like gloves, work boots, Neosporin, flashlights, rain ponchos (rain is coming to the area), oxygen tanks, Kleenex, Band-Aids. If you are in the area, maybe you can point people to the proper places to help (and verify this info).

    1. Re:Important: Needed supplies in NYC by bryan1945 · · Score: 2, Informative

      For anyone in the Eatontown, NJ area who wants to donate items, my company (Booz-Allen) is delivering donated items daily.

      Items needed:
      Food (wrapped, with no need to be cooked)
      Power bars
      Work gloves
      Peanut butter
      Sandwiches (dry and wrapped)

      Anyone who wants to drop off items can do so at our Industrial Way East site. My user page has my real email address for more info.

      --
      Vote monkeys into Congress. They are cheaper and more trustworthy.
  8. Re:Not to be MS bashing at a time like this... by RedX · · Score: 4, Informative

    MS gave $10 million, as posted up above, 12 minutes before your post (you must've missed it since you surely read the thread before posting).

  9. IBM by Anonymous Coward · · Score: 2, Informative
    Part of a memo sent out by Lou:

    You may be surprised to learn that more than 1,200 IBM customers were located in the World Trade Center or within a two-block radius.
    ...
    Currently, we're managing or have already resolved 20 full-blown emergency situations. We're rolling in large servers, thousands of ThinkPads and workstations; we're providing thousands of square feet of data center capacity; re-creating data processing environments that were destroyed; and relocating customers' operations to IBM facilities.

  10. Re:Not to be MS bashing at a time like this... by fredbsd · · Score: 4, Informative

    To be sure, Gates and the rest of the wealthy will be donating money. I know of several prominent families who have already pledged multi-million dollar contributions. Most do it anonymously. No one likes a glory hound.

    I just called the Red Cross here in MA. They requested that we give blood in about thirty days. Their fear is that once the crisis here has calmed, people will not replenish the much needed supply. Apparently our red stuff has a shelf life of forty-two days.

    Do your best to donate anything you can afford. The salvation army is looking for new clothing and medical supplies for the rescue workers.

    -Donald

  11. Other action. Please mod up. by bernz · · Score: 5, Informative
    The Red Cross IT dept. is swamped with calls and email right now and I don't know if it's a great idea to just start sending stuff to them.

    In the meantime, my company would LOVE to put some stuff together. We've already started helping a bit. rational software is putting together a van full of equipment and people to deliver. Please contact Ali Kaufman to see if you can help at all.

    If you know of anyone else who can use computers or equipment in the NYC area in relation to this disaster, please tell her or me, dave, and we'll try to coordinate!! It's better than just sending a bunch a stuff and people down and saying, "TAKE IT!"

    Dave

  12. Im in by rrdejay · · Score: 2, Informative

    I already contacted Joe Leo and he told me straight out that they are just looking for people to do data entry.
    Now the big battle is in how to get there from Queens...
    rrdejay

    --
    Gone but not... ummm
  13. Donations will be significantly higher than $10M by Macaw2000 · · Score: 1, Informative

    Microsoft matches its donations and there are a number of grassroots donations being put together. Wont hit $500M but it will be significant.

  14. Local tech help by Odinson · · Score: 3, Informative

    I mentioned this link on the Long Island Linux Users Group Mailing List. Unfortunatly I cannot make it there until this weekend if that, but at least one member can go down there.


    One problem, he can't get through to the contact number for the red cross.

    So if anyone figures out how to actually get them on the horn please post it here or on the LILUG Mailing List.


    Matthew Newhall
    President of LILUG.

  15. Re:The REAL Great Satan. by SoulSeller · · Score: 3, Informative

    Even the REAL Great Satan (X10) suspended its' ads on Tuesday!!!

  16. Check Nanog List by wetdogjp · · Score: 2, Informative

    The nanog list has had tons of posts from people willing to lend a hand in networking and communications. Check http://nanog.org/mailinglist.html for the list archive. Contact info for a lot of people that want to help out can be found there.

    -WetDog

  17. Someone Get their Requirements for Custom Software by Anonymous Coward · · Score: 1, Informative

    I think it would be great if a software professional could get their needs for software and we could start an open source project for the Red Cross to meet their needs and help out.

  18. Cisco and GE as well by PCM2 · · Score: 3, Informative

    Cisco gave $6 million.

    General Electric gave $10 million.

    All three deserve our respect and thanks for their actions.

    --
    Breakfast served all day!
  19. Re:ham radio by DeathB · · Score: 5, Informative
    I spent much of yesterday and last nigtht as a RACES operator in NYC. They are looking for many more amateurs than they currently have for both the Red Cross and the Salvation Army. Ideal equipment for helping either organization: a dual-band mobile with a mag-mount antenna and a power supply. That said, there are definatly places where they can use H/Ts. The repeater they use is good enough that I was able to hit it with a 5W H/T with a rubber duck from WTC plaza last night.

    If you want to help by doing more than just participating in local ARES and RACES nets, you can actually show up to help. As of last night, the place to go was 150 Amsterdam Ave (corner of Amsterdam and 66th St. What you should really do though is check into the 147.000 (-, PL 136.5) repeater on your way into the city or the 444.050 (pl 114.8) repeater. These are controlled nets at the moment, so communicate with net control. You do not need to be currently affiliated with ARES or RACES to help. Over the next few days as the fervor dies down, operators will be needed more and more for the shelters which will be continuing to be open, as well as the support operations in the hot zone.

    The area is truly a scary sight (These photos were taken last night by me.) and no matter where you are volunteering for them, you are supposed to participate in a debrief which includes psychological counseling if necessary.

    If you are not a licensed ham, the Red Cross can still use your help, they desperatly need volunteers to man the shelters expecially nurses, doctors, and mental health professionals, but volunteers with no special training as well.

    73,
    Adam pennington - KB1ELI

    --
    Would you do it for some scoobie crack?
  20. Re:ham radio by Lumpy · · Score: 5, Informative

    They are there runnig the packet network that is tied to a program called ARESDATA. it's a disaster victim location system.

    Great software.... runs on XT laptops and uses 1200BPS standard Packet radio.

    --
    Do not look at laser with remaining good eye.
  21. Corporate Donations by Verence · · Score: 5, Informative

    I've been very impressed lately with the frequency and size of donations from businesses/corporations:

    Microsoft donated [www.microsoft.com] $5M in cash to United Way in NY, $5M in licenses/support/tech help.

    Sprint has donated [www.sprint.com] handsets and redirected a cell from NJ to NYPD. They've also provided phones for city, state and local government officials and to the American Red Cross for use in recovery efforts.

    GE has pledged $10 million to a fund that will assist the families of the firefighters, police officers and emergency rescue personnel who perished while responding to the attack on the World Trade Center. [from www.ge.com]

    AT&T has donated [www.att.com] $1M to American Red Cross and $10M in prepaid calling cards.

    Verizon has offered [newscenter.verizon.com] free local calling to and from payphones on Manhattan streets.

    I'm sure there are many more. As I look at Amazon's donation center, it looks like it's going up at about $4000/min.

    This makes me proud to be an American.

    --

    ... that's all i wrote...
  22. "Donation" Spammers... by Robber+Baron · · Score: 5, Informative

    Not entirely on topic, but I just heard a brief report on ABC that already there are already spammers soliciting bogus donations for WTC relief. Pretty bloody disgusting...anyone who would stoop so low is in serious need of a buckshot enema.

    --

    You're using her as bait, Master!

    1. Re:"Donation" Spammers... by datavortex · · Score: 2, Informative
      This is true. Check out the article from MSNBC.

      On a personal note, I am an abuse department employee for a major ISP, and I will eviscerate every one of the bastards that I catch. The /. community has my word.

      --

      He either comes off as a real interesting guy with encyclopedic knowledge,or a pathological liar with an ax to grind
  23. Important note on donating to the Red Cross! by Fencepost · · Score: 3, Informative
    Keep in mind that the Red Cross does not accept donations of used items for distribution - they aren't set up to deal with it, if you have items like used clothing, blankets, etc. that you want to donate consider the Salvation Army or another organization.

    Red Cross Disaster Services only deals with new items and money, and new items are generally donated in bulk from manufacturers or retailers. Even there items are generally things that are needed for immediate care - sweatsuits, blankets, toiletries. The main exception to this is cleanup kits, which generally consist of a mop and cleaning supplies.

    The preferred way to distribute assistance is money (in a way) when possible, particularly for major disasters. By providing Disbursement Orders (DOs) that local merchants have agreed to accept, the Red Cross is able to get money flowing back through affected areas. For the merchants, the DO is treated pretty much like a check, except they send it to the Red Cross instead of depositing it at their bank.

    In general, Disaster Services is geared to provide support only during the disaster itself (Mass Care/shelters) and for a few days afterward while people get back on their feet (Family Services). In addition, it regularly provides other services such as canteening for disaster workers and others affected.

    I suspect that the need for computers is so they can get more people set up for access to some of the existing systems they have for dealing with disasters. A lot of the software is client-server and even terminal-based, but without enough computers for the staff to use it doesn't do much good.

    --
    fencepost
    just a little off
  24. Armed Air Marshals on planes now(?) - FAA by Lawmeister · · Score: 4, Informative

    Will armed officers be put on flights?

    Yes, FAA Federal Air Marshals who are armed and trained in the use of firearms on board aircraft will be flying anonymously. Federal Air Marshals are FAA civil aviation security specialists who are specially trained for deployment on anti-hijacking missions. The FAA will not reveal the number or identities of the marshals. The DOT is working with the Department of Defense to see if other highly trained agents may be deployed to augment the Federal Air Marshal force.

    As seen on the FAA's website http://www.faa.gov/apa/faq/pr_faq.htm

  25. How my company is helping out by bjsvec · · Score: 2, Informative
    Excerpt of an email sent to all Expanets employees by our CEO, Jim Walker:
    As I mentioned yesterday, Expanets continues to reach out to clients in New York City and Washington, and to support emergency services organizations in the two cities. The National Accounts Organization has contacted over 375 clients, and is actively supporting 11 of those clients, including the New York / New Jersey Port Authority. Other clients who are based in lower Manhattan have been unable to assess their communications needs at this time. In addition to helping business clients set up temporary communication facilities, Expanets offices in the New York area are also working to supply additional capacity to area hospitals, have helped procure wireless phones for the New York Fire Department, and are in discussions with the FAA to establish a command center to help manage call volumes.

    In Washington D.C., Expanets was on hand to monitor the operation of the American Red Cross' large Avaya switch, which received one million call attempts yesterday. We have also established an Emergency Response Center so clients who need our services can reach us at one, central number. That number for clients is 800-317-3811.
  26. Re:Interesting Network Layout Challenge by Pinball+Wizard · · Score: 3, Informative
    I can't make it there, but here are my suggestions for very quickly setting up a 50 PC Microsoft-based network.


    The easiest way to get this network going? I'd go with DCHP and set up a firewall. Once you get those, the PC's should all automatically connect.
    Then a quick file and print server. Get SQL Server going, and load your database(I am assumming the clients are using Access).


    A couple of other suggestions. Forget Exchange if all you need is email. Install SLMail instead. If you really want to get this done quickly, use a ghost program like Symantec's. Put everything you need on the first computer, set up the DHCP client and ODBC connection, then let it replicate across the network. Each user can set up his/her own email address with a copied set of instructions.


    This could be done in four hours or less by a few good MS-techs.

    --

    No, Thursday's out. How about never - is never good for you?

  27. Database of offers of help by karot · · Score: 2, Informative

    There is a database up at http://www.srcdst.com where offers of technical help, space and equipment can be registered. This one is really intended to keep the Internet running around all of the problems its now seeing with power etc, but its all part of the same effort.

    --
    Enjoy Y2K? Roll-on Year 2037!
  28. Re:Sprint PCS - UPDATE by foo(foo(foo(bar))) · · Score: 2, Informative

    Just an update to my short post yesterday

    Yesterday about 1,000 phones were sent to both the washington DC and NYC areas. (this is a pretty big deal since customer care workers activated all these by hand).

    Last night we batch activated and programmed an additoinal 850 handsets (in about 25 minutes). These phones should be distributed today.

    And to clarify...I don't work for Sprint PCS...but rather a Cincinnati based company called Convergys. Sprint is one of our clients.

    I hope that these phones will be helpfull to all who need them.