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Geek Guard to the Rescue

Ant sends a link about the Geek Guard proposal that is floating around. Supposedly technology companies would form the backbone of a fast-response technology force. But Verizon was and is part of the problem with regard to communications, not part of the solution. A lot of technically-inclined people and groups like NYC Wireless did assist in lower Manhattan after Sept. 11, and they're still helping out businesses and people with no internet/phone connections and not even an ETA from Verizon on when Verizon might get around to hooking them up. If Verizon fulfilled their Geek Guard duties with all the rapidity that they, say, install DSL lines for competing DSL providers, they would have "rescheduled" their disaster response three times and we'd have an appointment for early November right now.

31 of 147 comments (clear)

  1. I know the emergency phone number... by ekrout · · Score: 4, Funny

    it's gotta be extension 31337 ;-)

    --

    If you celebrate Xmas, befriend me (538
  2. Did that make any sense? by aiken_d · · Score: 4, Funny

    I read it three times and I'm still not sure that actually understood it.

    "If Verizon fulfilled their Geek Guard duties with all the rapidity that they, say, install DSL lines for competing DSL providers, they would have 'rescheduled' their disaster response three times and we'd have an appointment for early November right now."

    Dear God, someone call an editor, quick!

    -b

    --
    If I wanted a sig I would have filled in that stupid box.
    1. Re:Did that make any sense? by Mike+Schiraldi · · Score: 3, Funny

      Dear God, someone call an editor, quick!

      ln -s /bin/ed quick

    2. Re:Did that make any sense? by duffbeer703 · · Score: 2

      Perhaps you are new to the english language?

      All I know is that the passage cited in the parent post does not resemble the english language in any way.

      Perhaps the writers and "editors" of Slashdot should have taken some remedial English classes in addition to CS.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
  3. Verizon and timescales by ZenJabba1 · · Score: 2, Informative

    As a person with 24 hour restoration contract with Verizon, and it now being nearly 1 month since the "outage" I am not having to pay them around $1000 a day for not delivering to the SLA. Verizon's own Account team called me and told me I wont be billed for this month.. Something good finally came out of this..

    my eta for my circuit to be repaired, Mar 2002

    --
    `find / -name "*your_base*" -exec chown us:us {} \;`
  4. emergency response team by Alien54 · · Score: 3, Insightful
    The first question in my mind is if this would have a military feel to it, or a corporate suit?

    but then I saw this:

    "With congressional support, the leaders of our nation's technology companies could organize themselves, their employees, and their resources for this purpose," Wyden says. "Medium and small-sized businesses would be able to contribute once a national framework was put in place. The resources from the federal level need not be extensive; people could be designated from existing human resource pools at major" companies, Wyden says. [...] in such times of crisis, about the last thing a company is going to want to have happen is to see their top network architects rush into the nearest restroom and emerge in green fatigues with a camouflage soft-sided laptop briefcase in hand ready to "go to war" while the company's own LAN starts to buck and spit and blow chunks of data out into cyberspace.
    If it is not some federally agency, then the rest of the businesses in the country are likely to not support it.

    Never mind that the transportation system was also knocked out for a while.

    It needs to be a federal thing, I think

    --
    "It is a greater offense to steal men's labor, than their clothes"
  5. Yeah right by Rosco+P.+Coltrane · · Score: 3, Funny

    I can just picture RMS in military fatigues ...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  6. Re:Geek Guard? by sharkey · · Score: 2

    Yeah, I get a mental image of frat boys guarding the geeks at a party, keeping them from leaving their appointed area, a la the "geek couch" in the opening scene of Animal House.

    --

    --
    "Outlook not so good." That magic 8-ball knows everything! I'll ask about Exchange Server next.
  7. Verizon should not be permitted to operate... by Anonymous Coward · · Score: 5, Funny

    If there was any alternative I would use them. Since April, I have been waiting for them to pull a fibre for our T3. Our entire business has been down. Their damn switching office that they have to pull it from is right accross the parking lot from our office.

    April! It is now October. Last month some idiot from Verizon finally came and pulled that fibre. Big job, down near a man hole on the block their building is, and up over a few poles. Must have taken a whole 2 friggen hours. The guy pulls it to the wrong friggen building.

    Two weeks ago, they send him back. Yes, he gets the address right this time. Way to go Homer. I bet his wife has to tell him to check his nuts when he leaves in the morning to make sure he hasn't left them behind.

    Oh, glory, he even gets it up to where the termination and router has been waiting, sitting on the wall, since April. That's all he does. Seems he's not permitted to do anything else. So time for the brain trust.

    Last week, dummy 2 arrives, looks at the wall, and scratches his ass for a bit. Seems there is a problem. Nobody tipped the bloody fibre. Dummy 2 doesn't do this, and dummy 1 was lucky he could even find the building, even though it is right accross the street. Maybe it's a union thing. Well, a dummy 3 is needed to tip the fibre so dummy 2 can plug it into the socket. Gee, wouldn't it have been brighter to train Homer over there to do a complete job rather than have three seperate idiots?

    As of today, the fibre is still dark. Dummy 3, you see, also went to the wrong address, and a different one at that! Dummy 3 can't come out later today because he's only allowed to make one visit per day. No sir, Verizon isn't the sort of company that after f**king up a job for 6 months would trouble itself to have somebody work a little overtime to fix anything. Monday, you see, is also Columbus day. Maybe we will see Moe Tuesday, and after that Larry can come by later to plug in the tipped fibre.

    So, you see, having them f**k the rest of lower Manhatten is probably just normal business practice for them.

    1. Re:Verizon should not be permitted to operate... by duffbeer703 · · Score: 2

      You complain about union labor, then demand that the Federal government take over phone service...

      Wow.

      The problem is Verizon is that the management sucks. The employees are treated like useless pieces of shit and act acordingly.

      I live in another area of NYS where the local management is still from the pre-New York Telephone era. Our service is great; my agency had a T-3 pulled through 5 or 6 miles of farm company in a month or two.

      Keep in mind that in New York, Verizon is a particularly fucked up, over-mergered company, which results in fucked up, incompetent management of "Dilbert" proportions.

      Here is the chronology of NY telecom since the early 80's

      AT&T Bell System & Small phone companies
      New York Telephone NYS / New York Telephone NYC
      New York Telephone
      NYNEX (merger of New England Bell & NYT)
      Bell Atlantic (NYNEX & BA)
      Verizon (BA & GTE)

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
    2. Re:Verizon should not be permitted to operate... by Pig+Hogger · · Score: 2
      Keep in mind that in New York, Verizon is a particularly fucked up, over-mergered company, which results in fucked up, incompetent management of "Dilbert" proportions.

      Here is the chronology of NY telecom since the early 80's

      • AT&T Bell System & Small phone companies
      • New York Telephone NYS / New York Telephone NYC
      • New York Telephone
      • NYNEX (merger of New England Bell & NYT)
      • Bell Atlantic (NYNEX & BA)
      • Verizon (BA & GTE)
      What the FUCK are you complaining about? Can't you see that VERIZON highly-trained and highly competent management is doing the utmost in respect to it's SOLE RESPONSIBILITY, that is, to maximize it's shareholder's equity???
  8. Re:Ho Hum by grammar+nazi · · Score: 2
    At least you have cable television. I'm sitting at home in the city that never sleeps on a Friday with NO television and NO furniture in my apt. (I just moved in. No furniture yet)

    At least the Geek gaurd might give us something to do on Friday nights!

    --

    Keeping /. free of grammatical errors for ~5 years.
  9. Re:Ho Hum by CokeBear · · Score: 2
    I'm on Slashdot, watching the Star Trek marathon on TNN, *and* playing backgammon on FIBS!

    (Also, wearing a t-shirt from H2K)

    --
    Reality has a liberal bias
  10. A Note from NYCwireless by sportal · · Score: 5, Informative
    If you are a company, business, organization or individual who has been disconnected (primarily internet access, but VoIP is a possible solution) by the WTC attacks and would like assistance from NYCwireless, send the following information:

    • Name
    • Company Name
    • Address & Cross Streets
    • email address and phone number if working or other forms of contact
    • # of floors in building
    • # of floor you are on
    • How many users / computers are disconnected
    • Bandwidth Needs if know
    • What your "Line of Sight" is like, include a link to a webpage with digital pictures of you line of sight if possible.

    Email requests for assistance to wtcreliefrequest@nycwireless.net
    Please only send direct request from the affected organizations and individuals.

    If you have resources and would like to contribute, the following would be useful:

    • Wireless Building to Building LAN bridges
    • 802.11 Access Points & Cards
    • Antennas (Yagi, Sector, and Omni) and mounting hardware
    • Cables, Connectors and Arrestors
    • Locations in NYC area with available internet bandwidth
    • Locations in NYC area for antenna placements with good line of sight
    • Individuals that can install wireless hardware
    • Individuals that can install antennas
    • Individuals that can provide networking support
    • Individuals who can provide VoIP solutions
    • VoIP hardware

    Email offers to wtcreliefoffer@nycwireless.net

    NYCwireless has been very busy working with the affected businesses and organizations in New York. We apologize if we do not respond to every email offering support.

    Everyone is welcome to use the latest public NYCwireless access point at Tompkins square park or other NYCwireless locations, especially those affected by the WTC attacks.

    Thanks,

    --Terry Schmidt
    NYCwireless

  11. Time for a breathalyzer on the publish feature by Sagarian · · Score: 3, Funny
    If Verizon fulfilled their Geek Guard duties with all the rapidity that they, say, install DSL lines for competing DSL providers, they would have "rescheduled" their disaster response three times and we'd have an appointment for early November right now.
    Quick! Get a breathalyzer on the news item submitter!
  12. Long standing problems by cr@ckwhore · · Score: 2, Informative

    Before Bell Atlantic and GTE merged to form Verizon, there were long standing problems with BA. Back in '98, I was assisting 2 local ISPs with contracted systems engineering... BA was a large problem because they would sit on a phone loop installation order for 6 months before doing anything. Meanwhile, we'd have customers complaining about busy signals because BA would only install new lines on their special schedule.

    Most of the ISPs in maine got together and formed a consortium and persued legal action against BA. I'm not 100% sure of the outcome from that, but I'm sure its still a battle being fought with Verizon.

    --
    Skiers and Riders -- http://www.snowjournal.com
  13. I'm willing to sign up. by strredwolf · · Score: 2

    Where do I sign up? I'm willing to do the artwork, too.

    --

    --
    # Canmephians for a better Linux Kernel
    $Stalag99{"URL"}="http://stalag99.net";
  14. Give Verizon a break (!) by xyzzy · · Score: 5, Informative

    Although I work for a subsidiary of Verizon, I am no particular friend -- but I feel I should say this.

    Give Verizon a friggin' break here! They've rebuilt an entire telecommunications network in lower Manhattan from scratch -- on the order of 100k+ lines! Photos have been circulated internally of the West St. switching station -- this being the one that had the antenna mast from the WTC pierce it when it fell -- and the equipment is more or less completely replaced now. And they had the NYSE up and running so they could open a week after the attacks. And all of this is in addition to all the emergency communications needs.

    That's a pretty formidible task. Even if they are your bitterest enemy, this is an amazing performance.

    1. Re:Give Verizon a break (!) by ostiguy · · Score: 2

      Ditto.

      If you have actually been in Manhattan since 9/11, you would think that there was a war between the army/national guard and verizon on acct. of the number of vehicles both have in southern manhattan. The verizon presense is simply astounding.

      A bunch of geeks getting 802.11b working so other geeks can walk around with the ipaq, or whatever the geek lust toy of the week is, uploading pictures= geek circle jerk. Verizon fixing regular people's phone lines= restoration of normalcy. Verizon has tons of temporary phone booths set up, etc, etc. 802.11b is valuable to *maybe* 1% of the NYC populace.

      ostiguy

    2. Re:Give Verizon a break (!) by budgenator · · Score: 2
      Yup, for as much baby bell bashing as we do I gotta admit that what they are doing is impressive, but they are working on a priority basis. This ER thing is more about making sure that something is available quickly to first support the first responders with something quick, it needs to start operating right now so people like firefighters can get building plans, supply vehicles head in the right directions ect.
      After that it can be reconf to provide commo to less immediate needs; after existing emergency comunications are in place. This is where 802.1B is handy. providing a point to point from a Emergancy scene thru relays to where a more Traditional connections exists. and geeks with lap tops, hams with A.25 ect. are prefect to do it.


      And yes having more traditional types is OK, the network is down when the building is flattened so their not much for him/her to administer. I don't think most suits are going to complain much now when its explained that way. Its a disaster back-up plan, that alows emergency traffic to piggy-back.


      Maybe you guys are to young to remember but UUCP was a way to tranfer Email before the internet. It worked mainly because A corp had a T1 from one office to another as did B corp between them and another city. Data was transfer between the two at a city where both had offices avoiding toll charges, this alowed for mutual benefit. This would work the same way, install an antenna or two on the roof, and in an emergency just turn it on and start routing until your generators run out of fuel.

      Given the direction that proposed legislation is head we're going to see more of this stuff anyways. Just think the guy/gal that hacked your network to its knees last month, may be your networks only link this month.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    3. Re:Give Verizon a break (!) by duffbeer703 · · Score: 2

      Sorry, your post needs to be eliminated for not following Slashdot orthodoxy.

      Those stupid, bumbling, unionized Verizon workers were probaly sleeping in their trucks. After all, they are not smart dotcom types who work 80 hours a week for underwater options.

      Regular non-geeks don't need phone service -- they should get a clue and find out just how important the internet is.

      Verizon's #1 priority should be to establish free 802.11b nodes at every streetlight, so that enlightened geek can check out pr0n while walking down the street with their iBook.

      In order to accomplish this, all of those lazy and imcompetent union slobs should be fired and replaced with the Slashdot staff. Instead of having monopolized, unreliable phone service, we would enjoy the smooth operations and record uptime of Slashdot using only Linux & MySQL.

      --
      Conformity is the jailer of freedom and enemy of growth. -JFK
  15. http://newscenter.verizon.com/wtc/ by warnerpr · · Score: 2, Informative

    http://newscenter.verizon.com/wtc/

  16. Voice your Support, Talk to your Senator by endikos · · Score: 2, Informative

    This proposal from the Senate Subcommittee of Science and Technology gives all of us a chance to use our brainpower for something other than maintaining corporate networks or communication systems and surfing for pr0n. We actually may have opportunity to help save lives and ease the pain of those affected in times of crisis. I dont know about you, but giving blood and money just wasnt enough for me. I wanted to help in a more direct way as well as giving my financial and "biological" support. I humbly suggest that you let your senators know of your desire to help. http://www.senate.gov/senators/senator_by_state.cf m

  17. Illegal but justified? by mutt+lynch · · Score: 2, Interesting

    I would imagine that during and/or immediately after a disaster, certain forms of technology would be very useful, if not critical. A geek squad sounds like an interesting idea but sometimes resources are scarce. I wonder what the government or some companies would say if rescuers, etc. were using cloned cell phones (if they were the only means of communication) or pirated software (to keep missing and dead lists) if there were little or no funds. True geeks would find a true technical solution. Just a thought.

    --


    icksnay on hacking my boxsnay.
    1. Re:Illegal but justified? by psych031337 · · Score: 2

      IANAL and I am not even under US legislative powers. But over here in .de there is a rubber-law that literally translates to "justified in case of emergency" (rechtfertigender Notstand for those speaking german).

      This law has in the past been used for about everything - the cops listening in on GSM calls (and even catching the cellphone IMEI by setting up "phony" repeaters). People who were charged with DUI got out on that law because they were taking someone with heavy injuries to the nearest hospital while no emergency assistance was available. I am almost sure the US has a clause that can be compared to this. If they don't, they should quickly as hell pass it instead of crxpto bans.

      Using this law as a "fast relief valve" in situations like these sounds like a damn good use of the law.

      --
      +++ath0
  18. Phone service has been restored already by Billly+Gates · · Score: 2

    I can hear the construction trucks clear out rumble from the WTC as I type this 3 blocks from the WTC in lower manhattan. Phone service has been operating for at least 2 weeks now and the reception is surprisingly better now then before the attack. The old lines were aging copper cables that ran under the WTC. They have all been replaced by fiber from lines reserved but not used on Wall Street several that are several blocks away. The switch or CO for DSL however is just across the street from the WTC. Amazingly the building survived the WTC collapse and it didn't get crushed from the rubble. The area is in the frozen zone and the building is damaged so no one can restart the DSL switch. The phone routers in the building are working again because they are unmanned and they rebooted when the power was restored.

    However, I would never use DSL from Verizon for obvisous reasons. Verizon is the anti-christ for customer service here in the northeast. Infact a former co-worker ordered 640k verizon DSL service and it took over 4 MONTHS TO GET service. To top it off the speed was barely above 192k. This really pissed him off since Verizon told him he would have maximum speed because of the distance to the CO. The money verizon used to fix lower manhattan came from uncle sam because Verizon didn't want to pay for it. I surely wish the DOJ would investigate all the Teleco's. They and not microsoft are the true monopolies. This story is just more proof of it.

  19. Verizon Situation Dowtown by Fatal0E · · Score: 2

    As many of you may already know, the Verizon building at Water Street where a number of OC48's converged was practically destroyed. What isnt buried under rubble is flooded underground. This affected lots of businesses including mine in Midtown.

    The other CO on Broad street took on a lot of traffic as a result and a good source told me that Verizon expects the rebuilding project complete no sooner then in two years. ouch!

  20. Re:This force already exists... by s390 · · Score: 2

    I recently did some consulting work at the State's Teale Data Center in Sacramento (that's where California keeps _some_ of it's computers). One day, driving my client back from lunch, I asked about the antennas on the roof and learned that some State employee hams maintain an Emergency Communications System in the building. Sure enough, in one of the corridors was a door marked "Emergency Communications - Restricted Access."

    I live in Orange County, CA and can see the County's Emergency Operations Center a few miles up in the hills with line-of-sight to the government buildings in Santa Ana. I'll bet there are a few ham band antennas on that bunker, too. I believe such ham systems exist almost everywhere in the US.

  21. Give Verizon a break - THIS TIME by CharlieG · · Score: 2



    I don't work for Verizon, and I too have a critical line out of service, but you do have to understand one thing

    Verizon lost, for all intents, 2 buildings on 9/11 - the 47 West St CO, and the Duane St CO. The Water st CO was one of the larger COs around - Just to give you an idea, it's got 5 basement levels. Last I heard, 4 and a hald of these levels are full of water. If you look at the building there is a huge chunk taken out of one side, and a bunch of above ground floors are partly collaped

    The few Verizon guys I've seen around are all working 12+ hours/day 6-7 days/week trying to get phone lines up

    Give'm a break this time. Usually I'm one of the first to say that Verizon sucks (because they do), but right now, they have a LOT of people working all sorts of hours just trying to get lines back

    --
    -- 73 de KG2V For the Children - RKBA! "You are what you do when it counts" - the Masso
  22. What about a new Military branch instead? by IRNI · · Score: 3, Interesting

    I am horrified about going to bootcamp and shooting things. But I am quick to draw with a keyboard. This story gave me an idea. Why not make something like the Tech Reserves? Something similar to the army reserves. The government brings you in 1 day a week and two weeks a year for training and other informative seminars. Then when the need arises (Cyber Warfare or whatever need), we help the government in the way we can best? I think military service with the knowledge you aren't going on the front lines but you are helping is something to think about.

  23. An alternate suggestion by Daniel+Dvorkin · · Score: 2

    Expand the military's own information warfare efforts considerably. Have military units -- the real, in-uniform type -- ready to respond to situations like this. Give them good training which will serve them well in civilian life. Probably make most (though by no means all) of the units Guard or Reserve rather than active, so that they can usefully apply their skills in civilian life at times when people aren't, say, crashing airliners into skyscrapers. Guard would be particularly good since they could then be called upon by state governments as well as the federal government.

    Large municipalities (e.g., NYC and Washington, DC) might also want to consider city government agencies for the same purpose.

    Basically, we have militaries, police departments, fire depts. etc for a reason: some functions are too vital to be left up to corporations whose primary purpose is profit, not public service. (A good example of this is the trend away from city-funded paramedic services to private ambulance companies a few years ago; most big cities are now realizing this just doesn't work, and that it's better for ambulance service to be provided either by fire departments or by separate city agencies such as NYC*EMS.) If we consider communication to be as important as national defense, law enforcement, fire protection, and emergency medical services, then it should receive the same governmental priority, not a half-assed semi-volunteer solution run by PHB's.

    To those who say, oh, geeks are too individualistic for this to ever work, or geeks are out-of-shape slobs who could never make it through Basic, or whatever: well, I served in the Army as an infantryman and in the Air Force as a medic, and now I'm a working DBA/Webmaster who just got into a very good CS Master's program. The stereotypes are only true if we let them be ...

    --
    The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.