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AMD And THG update

Mhrmnhrm writes "In the interests of responsible journalism, the gang over at Tom's Hardware has developed this article in the interests of setting the record straight about their original AMD burn-out video, and the new release (possibly from AMD) of this past week. It would seem that BOTH videos are correct, and that the question of whether or not somebody is hiding something depends entirely upon your own point of view."

52 of 196 comments (clear)

  1. test with fan failure, not heatsink falloff by doughnuthole · · Score: 5, Insightful

    It is much more likely for a fan to die on the heatsink, than for the heatsink to fall off on its own. Someone should do a test to see if this also causes chip failure or if the sensors on the motherboard can shut down the computer before anything is damaged. The results would mean a lot more to actual users.

    1. Re:test with fan failure, not heatsink falloff by Edgewize · · Score: 2

      Many BIOS setups monitor their own off-chip diode. A fan failure raises the cpu temperature much slower than a total heat sink failure, allowing time for the BIOS to halt execution and power off.

      It is only the quick burnouts (less than a few seconds) that can't be caught by external diodes.

  2. But in the end by baptiste · · Score: 5, Insightful
    the important thing is that publicity of Tom's article got AMD off their butts to try and resolve the problem. Yes, this won't help folks with existing motherboards and I doubt we'll see the new Maxim chips on motherboards for a little while (since many aren't even reading the thermal diode yet) I think its great that Tom's HW pushed AMD in the right direction. So we can debate about who did what, conspiracy, etc but its pointless. Obviously THW blew up Athlons in less than a second. Obviously someone (possibly AMD, who knows0 had one running without a heatsink. Personally I think the 2nd video is fake in some way. I'm an AMD/Athlon fanatic - love them. But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

    But in the end - its really not an issue. Yes, existing Athlon owners are at a SLIGHT risk of failure if their heatsinks fall off (I'd love to see REAL stats on how often THAT happens) But in the end, its still cheaper to replace your Athlon once than to go with an equivalent Pentium 4. So lets be glad AMD listened to the folks at Tom's Hardware - realized they were getting a black eye, and did something about it. Hopefully in a few months we can buy mobos with the Maxim chip safty valve or some tryp of clock throttler. Then the Pentium freaks will have to argue over real stuff like benchmarks and performance instead of making snide comments about Athlons burning you house down.

    1. Re:But in the end by Anonymous Coward · · Score: 4, Informative
      But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

      Actually, with the proper chipset, the thermal diode can be used to throttle the speed. Go look at the AMD 766 register programming manual, section 4.6.1.4 and register C3A50:TTH_EN and C3A50:TTH_RATIO. The southbridge accepts a signal from a chip like the MAX6512 and will throttle the CPU when it asserts. But only if the motherboard has this hardware AND the firmware configures the southbridge to do so

    2. Re:But in the end by ahertz · · Score: 4, Insightful

      But I can't believe they managed to play Quake on a CPU without a heatsink unless the mobo they used was doctored in some way to throttle speed based on the thermal diode reading.

      Just to clarify, maybe you should take a look at the video again. (You did watch the video before posting, right? :b ) Despite what the blurb on the previous article would have you believe, the didn't play quake on a CPU without a heatsink. Without a heat sink, the system immediately shut down. They managed to play Quake for nine minutes on a system with the heat sink fan disabled.

      More believeable, isn't it? Admittedly, I don't know enough about the subject to judge whether the video is fake or not, but it's not as wildly unbelieveable as all that.

      --
      Information doesn't want to be anthropomorphized. -AC
    3. Re:But in the end by Wolfier · · Score: 2

      >But in the end, its still cheaper to replace
      >your Athlon once than to go with an equivalent
      >Pentium 4

      When a CPU dies like this, I sure as hell have to check my motherboard and other hardwares for defects, as a "burnt" component in a box can make another. Also, the moment it comes down it may bring down a lot of data - so obviously it is NOT only the CPU price that counts.

    4. Re:But in the end by baptiste · · Score: 2
      Are you nuts? Did you watch the video?

      Yes I did. However I've seen other posts from people who fried their processors due to no heat sink (my favorite was the guy who built his brand new computer and turned it on without putting the heatsink on) and they didn't report flaming infernos. Besides, there isn't a whole lot of flammable stuff in a PC case AND its all metal anyway (cept for the front panel which has a metal plate between it and the CPU. Yes it'll smoke and it might burn up part of your motherboard. But nowhere is it said that a heatsink falling off will torch your PC every time. And a properly installed heatsink on a quality motherboard should never have any problem. I have Athlon based servers runnign 24x7 unattended and I'm not concerned about them burning my house down. As for shipping - agreed - the cheesy plastic nubs are a joke - at this stage heatsinks should be screwed into the freaking mounting holes that have been in motherboards forever.

      Besides, its not just Athlons. While back we had a Dual Pent II 300MHz box. All of a sudden we smelled something, the help desk phones lit up, and then smoke came out of the server. One heatsink hand fallen off (actually it did fall off - it just came loose) - this overloaded the power supply and burned up the ATX connecter and the 5VDC wires. Didn't burst into flames, but it burned the hell out of the power cable. Of course we replaced the heatsink and the power supply - and the damn thing booted fine with both CPUs. That overheated CPU still runs to this day! I was impressed!

  3. Good Work Tom's by MrBlack · · Score: 3, Interesting

    I say good work to 'em. It seems THG was correct all along, but I couldn't detect the faintest sense of gloating or grandstanding in their article. They've pointed out a fairly big problem with some of AMD's chips, AMD have responded with new info to MOBO manufacturers (who will no doubt consider this new feature fairly important after the attention the orriginal article on THG received). Great. No threats of legal action by either side (AFAIK), no finger pointing, no FUD. Now if everyone could behave like this......

    1. Re:Good Work Tom's by darkonc · · Score: 2
      I'm not sure quite how rare it is for a CPU to be run with the heatsink off. I can easily see a naive user pulling the heatsink off "for a few seconds", to check something, or to apply new heatsink compound, or in the process of playing with an old(dead) fan and/or replacing it.

      Granted -- none of us would do it, having seen the video (kof, kof), but there are a lot of people out there who, having seen it done on older (intel) CPUs, figure that it's a medium/low risk process. (oops).

      It would seem to me that the most likely time for such a failure (dropped heat sinkk) wiykd be after shipping -- I can just see some poor sod in Costa Rica with his brand new 1.4GZ Athlon, pluging his box in and smelling the processor go up in smoke while the CPU heatsink fan (accidently) cools his sound card (!).

      --
      Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  4. Who to believe ? by Anton+Anatopopov · · Score: 2
    It seems to me that it is getting harder and harder to filter actual information from the mess of data and noise and corporate/media spin on the Internet.

    Remember that thing with the IBM hard drives ? I still don't know who to believe.

    I think this problem is only going to get worse. In the interests of responsible journalism, could someone at slashdot investigate, and actually come to an editorial conclusion ? The truth is out there, I just don't have time to sift through all the spin and hype to get at it.

    Who does ?

    1. Re:Who to believe ? by stripes · · Score: 2
      IBM is not publicly acknowledging that they screwed up here.
      That sounds like spin to me. If not outright lying.

      I think it is neither spin nor lying, we have a specific word for it: stonewalling.

      It does still suck though, and I would have hoped IBM would handle it better, maybe more like HP dealt with the SporeStore drives, er, I mean SureStore drives.

  5. and in the end it doesn't really matter by hattig · · Score: 5, Insightful
    Basically, the XP in combination with all currently available motherboards will kill itself if a disaster happens (the heatsink falling off of a CPU happens very rarely). AMD responded and designed a circuit so that the CPU will shut itself down if it gets too hot, causing data loss. In this rare case, data loss isn't an issue.

    In the more common case of the CPU fan failing, the CPU will heat up more slowly. Hence the other protection mechanisms in the CPU will be used, and the user will get a chance to save their data.

    However, AMD should have designed the safety circuit they have shown off in the article INTO the actual CPU itself, so it can save itself. And it should save itself by basically clocking itself down to 100MHz or slower, so that data loss does not occur and the user can save their data. Hopefully this will be implemented in a future revision of the CPU.

    However, the instances of CPU heatsinks falling off are extremely rare, and probably attributable to either a poor initial fitting of the heatsink, or a bad socket with a weakened retention mechanism. In a tower case, the heatsink would probably fall onto the graphics card or spring onto the memory and damage these anyway...

    1. Re:and in the end it doesn't really matter by De+Lemming · · Score: 2, Interesting

      However, AMD should have designed the safety circuit they have shown off in the article INTO the actual CPU itself, so it can save itself. And it should save itself by basically clocking itself down to 100MHz or slower, so that data loss does not occur and the user can save their data. Hopefully this will be implemented in a future revision of the CPU.

      It would be very nice to have such a feature, but this will require a rather large redesign. Remember the Palomino is based on the Thunderbird. Intel designed the P4 from the ground up...

      And if AMD implements such a feature, they shouldn't make the mistake Intel did. If the cpu is lowering the clockspeed internally, this should be clearly communicated to the outside world (the bios), so the user is aware of this.

    2. Re:and in the end it doesn't really matter by jhoffoss · · Score: 3, Insightful
      Something like this will be crucial if AMD ever hopes to break into the server and workstation market in a big way...If a company is going to run a db server, they're not going to use AMD for reasons like the heat protection that will be back-patched on new mobos. A company needs the data to be there whether the cpu is gonna fry or not. Granted, frying the cpu is worse than losing a db, but not by much (either way, you may have to go to the tapes...)

      On the other hand, if this company chooses an intel system, they know (as illustrated by Tom's video) that the system will survive, though performance will die. But the integrity of the data remains.

      This, as far as I can see, is one of the main things keeping AMD processors out of higher end systems. Even though the piii/p4 performs better in some areas, a person can put a dual athlon board on the desk for around the same cost, which would more than make up for it.

      --
      Linux: The world's best text-adventure game.
    3. Re:and in the end it doesn't really matter by hattig · · Score: 2, Insightful
      Yes, but there is another video conflicting with THG's "P4 graceful slowdown" video. In the new video (linked elsewhere on this page), the P4 turns off.

      So, in the end, your computer's reliability depends only a little bit on the CPU's reliability, which in turn depends only a little bit on the reliability of the heatsink retaining mechanism. The motherboard, BIOS, and everything else counts as well. Which is pretty obvious. Sure, I can accept that THG burnt up an AMD CPU by using a motherboard that didn't support the new thermal diode, but their subsequent investigations (didn't ask AMD for a start) left a lot to be desired, and now it appears their P4 video isn't a sure fact either...

    4. Re:and in the end it doesn't really matter by Paul+Komarek · · Score: 2

      "This, as far as I can see, is one of the main things keeping AMD processors out of higher end systems."

      I don't believe this. When I've heard the purchasing complain about buying AMD-based machines, it was because they were scared of breaking with history.

      *) "We've always ordered from Dell"
      *) "How do you know it doesn't have incompatibilities with Intel's chips?"
      *) "Aren't AMD's chips slow?"

      That's the kind of stuff I've heard. I've never heard "well, we have to plan for the case that the heat sink spontaneously falls off". It seems to me that if it's in you're economic interest to plan for that, you probably shouldn't be using comodity equipment anyway. These people should buy a big Tangent, SGI, Sun, or IBM box with good failover and hot-swap (at the cpu or node level) features.

      -Paul Komarek

  6. But what about... by karot · · Score: 2

    ... the video released by AMD that showed no overheating problems? I didn't spend the time/bandwidth downloading it, but IIRC the claim was that it showed Quake3 running even after the heatsink was removed.

    This is contradictory to the claim that AMD's fix is to close-down the motherboard.

    The Tom's Hardware Article, although it was informative as TH articles usually are, made no comment on this video. Does it exist? What did it really show?

    --
    Enjoy Y2K? Roll-on Year 2037!
    1. Re:But what about... by JanneM · · Score: 2

      It showed Quake running for nine minutes _with_ a heatsink, but no fan. It means the CPU still get some cooling, though convection currents isn't enough.

      A failing fan is a lot more probable problem than a heatsink falling off, and is more important to guard against. And if my heatsink fell off, it's going to hit my videocard (possibly damaging it, or shorting it), which is quite a bit more expensive than the CPU in any case...

      /Janne

      --
      Trust the Computer. The Computer is your friend.
  7. Re:Quick Summary by darkonc · · Score: 3, Insightful
    SO the good news is that AMD is now specifying a crude thermal protection for boards using their CPUs. The bad news is that
    • This protection doesn't exist for old (current) boards
    • It just shuts down the whole system (i.e. crash)
    • AMD didn't bother to mention that this is a patched board that they're using.
    You could probably do a board design that, instead of shutting down the whole machine, switched it to 100MZ (or some other 'safe' clock speed), but AMD hasn't quite gotten around to that, (yet).
    --
    Sometimes boldness is in fashion. Sometimes only the brave will be bold.
  8. Re:right and wrong? by blixel · · Score: 2, Informative

    So both articles are right adn wrong?

    Ummm... like, read the articles dude.

    Both are right, THW is more right, but neither are really wrong. TomsHardware used equipment that is currently available to people today. AMD responded by correcting the problem, and then making a new demonstration based on the corrections. So now, going foward, new motherboards are likely to be based on the corrections.

  9. better than a shutdown by Cynikal · · Score: 5, Interesting

    it should be integrated into the cmos to choose if you want to shut off the power instantly, or throttle the cpu to a lower speed and managable temp to let the system shut down properly. I'm sure a 1.5GHz cpu could function at a low temp if reset to a 66mhz bus (or even 33) and lower multiplier, just enough power to save any data and exit gracefully.

    then again, isnt that what intel got bashed for doing with their p4? i'm not sure on the specifics of the why's how's and when's of p4's power throttle, all i remember is people pointing at p4 and saying "bad". Doesnt sound so bad now tho.

    I imagine the most important point to any failsafe like that is letting the user know clearly why exactly their computer shut down, or is running incredibly slow. maybe having the soundcard play some 70's pron music in the background would be a good enough indication that something is getting too hot? :P

    1. Re:better than a shutdown by mgv · · Score: 2, Insightful

      I'm sure a 1.5GHz cpu could function at a low temp if reset to a 66mhz bus (or even 33) and lower multiplier, just enough power to save any data and exit gracefully.

      You wouldn't need to throttle back that much at all, and I suspect that there would be little need to throttle back the motherboard bus speed.

      You would definately want to throttle back the multiplier to slow down the CPU. This would be more efficient as you would reduce memory bottlenecks at the slower CPU speeds.

      Probably equally important, you would need to reduce the voltage to the CPU - as CMOS gets higher performance with higher voltages but at the cost of higher wattage.

      Probably just dropping the speeds back to a few hundred MHz would suffice - certainly many CPU's of that ilk don't have fans, just heatsinks (and smaller ones than the current AMD's do at that)

      My 1c worth (After allowing for the Aus/US exchange rate)

      Michael

      --
      There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
  10. No big deal by Mathness · · Score: 3, Interesting

    Several things strike me as odd about this "news" (2nd article) and the first article which spawned it.

    -"Siemens assured us that the thermal protection circuitry is definitely working on their motherboard." (1st article)
    Well, it did not work anyway, whoops. And therefore AMD must be at fault here?

    -"We rushed to the telephone to confer with Siemens. The engineers assured us that what we had seen was for real. The thermal diode of Palomino is unable to react quickly enough. Only 1 degree/s is what the thermal diode is able to handle." (1st article)
    Okay, they check with Siemens. Why not have a chat with AMD? If the thermal diode can only work this slow, why can the AMD engineers make a working shutdown with a common electrical component?

    -"AMD showed us how all Palomino CPUs could be protected against overheating with relatively little effort." (2nd article)
    Wonder why Siemens could not make this? They where the ones who claimed that the MB would protect againt meltdown, and that it worked. AMD said that the thermal diode worked. And showed it on a modified MB, which have no protection from the start.

    THG is making a big fuss, about a somewhat minor problem. And THG was too biased against AMD, I can only hope I was biased enough the other way ;)

    And what is up with this "We saved the hardware manufactors and you" theme in the 2nd article?
    Are they losing commercial revenue?

    --
    Carbon based humanoid in training.
    1. Re:No big deal by markmoss · · Score: 2

      Yes, it sounds like Siemens blamed the AMD chip when it was really a deficiency in their motherboard design. It ALSO sounds like AMD recommended motherboard circuits to support their chip that are not adequate if the heatsink falls off, therefore most or all mobos for the Athlon presently in production can smoke the CPU in this case, and that AMD's video used a modified mobo.

      In short, neither Siemens nor AMD was entirely truthful, and if you buy a complete system, you need to open the case and make sure everything is where it belongs before turning it on. That's good advice whether or you've got AMD or Intel. We techies already know that, but Dell, etc., are shipping a lot of computers to people who DON'T know it, and might not be able to check for things like this even if the computer mfgs sent along instructions...

      I don't know why THG didn't get AMD's input before publishing the smoking Athlon pictures. Maybe they didn't ask, maybe AMD didn't answer. But now AMD knows there is a slight problem, they should put the fast-acting shutdown circuit in their recommendations for the mobo mfgs, and quality mobos for Athlon will soon have it. And Dell, etc., will evaluate whether it costs more to require that on Athlon mobos, rather than occasionally having to replace a burned-up CPU and possibly the whole mobo.

  11. The original Article mentioned this. by vagnerr · · Score: 2, Informative

    Toms hardware originaly covered this. Whilst the majority of problems you will experience is a failed fan and therefore a slower temperature rise. The issue of whole heatsinks falling off is becoming more of an issue as CPU's get faster they get hotter, hotter means bigger headsink/fan systems. Bigger means *heavier*, Heavier means the little plasic bits that the sink is clipped to can break!

    --
    -- Vagnerr - (www.vagnerr.com) Never attribute to malice that which can be adequately explained by stupidity.
    1. Re:The original Article mentioned this. by Paul+Komarek · · Score: 2

      Thankfully, many motherboards for AMD cpus have the alternative heat sink mounting holes. More and more commodity heatsinks are enlarging their base to take advantage of these holes. It appears you need an 80mm square base in order to use the holes.

      -Paul Komarek

  12. More on amdzone. P4 by leuk_he · · Score: 4, Informative

    AMD zone also has an update on this story. The most interesting thing (to me) is that they have a 2nd video that show the P4 shuts down. With possible data loss like the modified XP tom was shown in munich.

    1. Re:More on amdzone. P4 by Quietust · · Score: 2, Informative

      That's an easy one; they disabled the P4's on-chip thermal protection (see this document, section 2.4). All P4 systems are required (see section 2.4.4) to enable it by default in the BIOS, but it can be disabled (in case you want to use your own heat management system using the on-die thermal diode mentioned in section 2.4.6).

      This probably should have been expected from AMD zone...

      --
      * Q
      P.S. If you don't get this note, let me know and I'll write you another.
  13. I still think it's not quite AMD's fault by Strepsil · · Score: 5, Insightful

    OK, I suppose I want to see AMD as the good guys here, since I love their products. Even so - I can see how things could spin a little more in their favour if you're inclined to be generous.

    Firstly, let me say that I belive that thermal protection integrated into the CPU, like to P4 has, would have been the best way to go - but then we'd all be complaining about how expensive the new Athlons are, wouldn't we? AMD give us lots of grunt for our dollars, and we can't expect them to pack every little feature into the CPU for the great prices they give us, any more than we can expect Apple to sell us an iPod for 50 bucks.

    Now, the original article at Tom's has the following interesting quote ...

    We rushed to the telephone to confer with Siemens. The engineers assured us that what we had seen was for real. The thermal diode of Palomino is unable to react quickly enough. Only 1 degree/s is what the thermal diode is able to handle.

    I pointed this out the other day, too. A Siemens Engineer was consulted. Excuse me? An AMD CPU just fried itself on a Siemens-made board, and they don't ask the CPU manufacturer why it happened - they ask the board manufacturer. That's not where I'd be directing my enquiries if I was doing the test.

    Now AMD prove that with a simple external board, everything shuts down and saves the CPU - just like we'd want to happen. To me, this suggests that the thermal diode has no problems reacting in time, and that maybe the board manufacturers screwed up or cut some corners when they were developing support for it.

    It's understandable, for the same reason AMD didn't pack the chip full of power management goodies. Keeping costs down on goods that are bought by very price-conscious buyers looking for maximum performance at the best price. They implemented support that was adequate for a fan failure, which is the most likely thing that'll happen in real life. They could well have decided that a simpler circuit was all that was necessary, since a heatsink isn't likely to fall off.

    Most likely we'll never know the full sotry. Everyone will blame everyone else, and in a year or so we'll forget all about it because the hardware will be obsolete. We'll have new problems. In the meantime, everyone has the message that they should be careful that they install their CPU cooling devices properly. AMD will recover from any negative press. Hell, Intel put out a bunch of CPUs that couldn't do Math at one point, and they survived. :)

    1. Re:I still think it's not quite AMD's fault by Milican · · Score: 2

      You are letting your obvious bias get in the way of what is going on. AMD should have some sort of internal thermal protection system to stop this. The P3s do, the P4s have the best implementation. Price is not a factor here either. There are many, many very rudimentary amplifier chips and power regulators have thermal protection built in and they cost less than a dollar. I'm not expecting a throttling design like the P4, but at least a freeze like the P3 would be nice.

      This isn't directed at you but I think its funny how a few months back everyone was bitching cuz the P4 would throttle back when hot.. hehe.. my how the times have changed. Guess, thats the difference between understanding and knee jerk reactions.

      JOhn

  14. So What They Are Saying... by Root+Down · · Score: 2, Insightful

    Let me get this straight - no, really. If I remove the apparatus that helps to cool something down, its temperature will go UP? Increased temperatures might cause something to melt?
    I really don't see the rocket science in all of this. Heat sinks are strapped down to your CPU by a firm metal clip for a reason - they are necessary to keep your CPU cool - and by 'cool' I mean 'functioning'. Run a current through a thin piece of metal and the metal heats up. Physics. Try it yourself with some thin copper wire and a 9V battery.
    Motherboards that are equipped to switch off when things get too hot would be great, but how many of you have had your heat sinks fall off? I am guessing a very small percentage - hardly worth the economic cost of equipping all motherboards with the sensor device. (Remember, that cost will just filter down to us anyway, so you might as well buy the device separately if you are worried.) If you're kicking your PC down the stairs twice a day, it might be worth investing in a little protection, but chances are you've got other worries by that point.

  15. Re:I still wouldnt get an Athlon or any AMD chip. by Anonymous Coward · · Score: 2, Informative

    First of all, there is nothing wrong with AMD processors and never has been in terms of design and engineering (certainly from K5 upwards). Intel, however, have had to recall their chips on at least one occasion, unlike AMD.

    It is true that once upon a time some chipsets (particularly VIA) for AMD processors were unstable. But this is simply not the case any more.

    Before anyone thinks of getting a P4, they should check this out:

    http://www.emulators.com/pentium4.htm

    it shows how badly Intel broke the P4, and why it's so much worse both in terms of value for money and speed than the new Palomino core Athlons. And yes, this far outweighs the benefits of SSE2 instructions.

  16. Why both are correct. by Chas · · Score: 5, Insightful

    Tom's shows what happens if you use any Athlon
    with any currently available motherboard.

    While it's correct, it's like griping about no RDRAM support on an Athlon board. The feature isn't supported by the motherboard yet. End of story.

    The AMD video shows what happens when you use an Athlon with a thermistor in motherboard that has the Power Now thermistor support..

    And while it's also correct, it's basically vaporware until such a board debuts.

    --


    Chas - The one, the only.
    THANK GOD!!!
  17. Toms Hardware - Sentionalistic journalism! by zensonic · · Score: 2

    Toms stated:

    "In conclusion: as a result of our findings in the Hot Spot video AMD decided to consider finding a solution to protect its CPUs from overheating and the company wants to bring it to the market"

    , but the fact is that the Athlon XP have had a thermal diode from the beginning (http://www.amd.com/us-en/assets/content_type/whit e_papers_and_tech_docs/24309.pdf). The fact that most MB manufactures doesn't use the diode might tell something about the likelihood of the cpufan falling off!!

    --
    Thomas S. Iversen
    1. Re:Toms Hardware - Sentionalistic journalism! by markmoss · · Score: 2

      I've seen 3 or 4 fans fall off, always when the computer was shipped. That's out of hundreds of computers. It's not a real big problem, but it's certainly a problem. Most mobos nowadays don't go to hobbyists or techies that build their own boxen, they go to corporate desktops or naive home users that are NOT GOING TO OPEN THE BOX BEFORE PLUGGING IT IN. So if their heatsink/fan fell off, the Athlon will melt down.

      The fact that most MB manufactures doesn't use the diode might tell something about the likelihood of the cpufan falling off!! The mobo in THG's article did use the diode -- just not with a circuit that would react instantly. With a dead fan it would run for several minutes, then shut down; with no heatsink, the CPU melted before the mobo reacted. Apparently all unmodified mobos are the same, which leads me to think that AMD recommended the too-slow circuitry.

      I'm still wondering why THG didn't get AMD's response before posting their original article, but it does look like they've persuaded AMD to recommend some changes in future mobos...

  18. Underclocking to the rescue? by Anonymous+Bullard · · Score: 4, Interesting

    While I've followed the Athlon performance discussions with no little amount of awe, I've been frustrated by the heat issues and the related power consumption. Due to reasons beyond my control, heat, relatively speaking, is an environmental issue where I work. Humongous HFC's aren't the ideal solution to this problem IMO.

    Recently I've started pondering whether it would be possible to take one of the newer Palominos (eXPee+ series Athlon) and underclock it (e.g. from 1,333Mhz to 1Ghz or even lower) via the multiplier and voltage while keeping the external bus speeds (which aren't part of the heat problem) intact or even slightly overclocked.

    Has anyone studied the underclocking opportunities of Palominos with the latest mainboards? Waiting for the move to a 13 micron silicon-on-insulator process is starting to get on my nerves. ;-) VIA's latest C3 (800Mhz) looks technically "cool" but it understandably lacks DDR support and tick-for-tick its performance still sucks compared to the K7 designs by AMD.

    Also, does anyone know if the upcoming "finer" Athlons will be compatible with the mainboards on sale today?

    Or should I just give up on AMD and go for a P4 when the DDR-boards become available?

    --

    Should invading one's peaceful neighbours be opposed, or rewarded with trade deals?

    1. Re:Underclocking to the rescue? by RainbowSix · · Score: 3, Offtopic

      The XPs have the problem that their L1 bridges (which are the ones controlling the multiplier lock) are not only cut but have small troughs between them where they are cut. I will assume that the Palominos have the same problem, otherwise it would be a trivial pencil trick to unlock.

      1. Clean out the troughs. They have scorch marks
      2. Use tape to cover the bridges, but expose the troughs, and fill them with some glue of sorts, then sand them down level
      3. Use pencil trick or conductive ink.
      4. Change multiplier as you like.

      If you use one of the VIA boards (not sure about the DDR ones, but the SDR for sure) you can run the CPU at 200mhz bus, down from 266, but then bump the memory bus back up to where you want it since they are seperate.

      There are several guides online on how to do this. A quick search should yield several.

      --
      --------
      It's OK to be social, just don't tell anyone about it.
  19. Re:I still wouldnt get an Athlon or any AMD chip. by jmichaelg · · Score: 5, Insightful

    Intel stuff is just better engineered.
    That statement is not supported by most benchmarks I've seen (excluding quake demos).

    I have both Intel and AMD based machines and I'm not seeing any discrepancy in stability as measured by crash rates - Windows will as happily crash on the Pentium as it will the Athlon. As long as you cool the AMD properly and feed it clean power, it does just fine. Cheapo cooling and/or power supplies will break any cpu.

    The bottom line for me is stability.
    The bottom line for me is stability and performance. In my business (I grade children's arithmetic tests), I need all the fpu performance the Athlon can deliver and I'm not particularly inclined to pay 3 times the price for equivalent performance. Nor am I about to rewrite my code to take advantage of proprietary sse2 instructions to get that performance either.

  20. Often enough by Tridus · · Score: 3, Insightful

    "Yes, existing Athlon owners are at a SLIGHT risk of failure if their heatsinks fall off (I'd love to see REAL stats on how often THAT happens)"

    This happens a lot with computers that are shipped (eg from Dell, etc). Thats probably one of the reasons why Dell doesn't do AMD, replacing all the chips that get fried by a heatsink coming off in shipping would be a lot more expensive.

    (and I've had this happen to me before actually, although it was with a P3, which of course didn't fry because Intel put some thought into the design)

    --
    -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    1. Re:Often enough by Paul+Komarek · · Score: 2

      "Thats probably one of the reasons why Dell doesn't do AMD"

      I don't believe this at all. Lots of manufacturers ship AMD, and there's never been a big noise about heat sinks falling off. There's been lots of noise about an article that discusses what happens when a heat sink falls off, but that's it.

      Dell doesn't ship AMD cpus because they've got a cushy deal with Intel on pricing, and a long-standing relationship with Intel that makes them comfortable single-sourcing cpus. They might also like it that Intel makes motherboards, and can tests their cpus against their chipsets. Of course, Intel proved over the last year that this isn't really an advantage, because their chipset divinsion seems to have taken their eye off the ball.

      -Paul Komarek

  21. Re:I still wouldnt get an Athlon or any AMD chip. by Jim+Norton · · Score: 2, Informative
    Still prefer Intel chips. If I'm going to get an X86 box, i'd still go with intel. Why? Intel stuff is just better engineered. More specifically, Intel CPUs and motherboards are the more stable, better tested combination.

    That's nice, but better engineering hasn't translated into significantly better performance, has it?

    I Dont know of any hardware site that says that an AMD cpu + some AMD or VIA motherboard can even approach the stability of Intel CPU+chipset.

    Even if that is true (and that's certainly debateable) I can tell you first-hand that all of my Athlon systems, and my friends Athlon systems as well (including my friends Athlon 1.4 GHz which currently acts as his main server) is rock-solid stable. At least as stable as any Intel platform. On Windows 2000/XP it has only hard-crashed a handful of times ... as far as i'm concerned, the superior stability of the Intel platform is a myth.

    My current box is a P4 2GHz (socket 478), Intel 850MV motherboard (tho an Asus P4T is probably just as good), 512Mb PC800 DRDRAM. It runs Linux and FreeBSD very well.

    My Athlon runs Linux just as well as any Intel chip. I'd take my AthlonXP 1.4 GHz over your system any day of the week.

    I'd urge Linux users not to dismiss Intel chips out of hand. You do pay for quality. Remeber these chips have SSE2 instructions (which even XPs dont have and probably never will), the thermal diode *IS* a kill switch here -- you will not burn them up, much greater memory bandwith than with DDR, they overclock decently (you can usually get 200MHz above spec), and benchmark very well.

    You pay for quality? Well, in some cases yes. But in my opinion if you buy an Intel platform these days you are throwing your money away. Let's pick apart the issues you've stated, shall we?

    1. SSE2 instructions. A nice boost to performance, but can you name anything that actually supports them (hell, can you name anything which supports SSE?) which isn't called Quake 3? Very few applications support SSE2 or even the years-old vanilla SSE instructions. By the way, the Hammer line of CPU's will support SSE2 instructions, so it isn't totally out of the question that future Athlons may support them as well, though i'm wondering why they would bother if no developers optimize their applications for it.

    2. Heat issues. I'll give you that one, at least. If you want to pay twice the amount of cash for better thermal protection (which will eventually be solved on the AMD platform in the future) by all means. Like others have pointed out, it is pretty rare that a HSF will fail or fall off. I've personally never had it happen, but that doesn't mean it never does.

    3. Greater memory bandwidth. Is this really relevant if it doesn't really translate into better performance in most situations? It's like your previous comment about the Intel platforms superior engineering -- what does it really matter if real-world performance isn't as good as its nearest competitors offering?

    4. Overclockability. 200 MHz above spec? That's probably the equivalent of a 75 MHz increase in clock speed on an Athlon CPU. Sorry, I don't believe that's worth paying the extra money for.

    Definitely go with i850 and RDRAM, the 845 is meant for low-end situations and doesnt perform nearly as well.

    Of course not. And do not settle for anything less than PC800 either because it will drastically cripple the performance.

    The bottom line for me is stability -- I dont think AMD can match Intel CPUs and chipset for that. Look in the Linux kernel source code -- VIA chipsets have many PCI quirks that Intel boards just dont have.

    It can match the Intel platform in terms of stability, and it does. I am not a programmer, but any quirkiness with the Via platform hasnt' affected my experience with the Athlon platform in any way, shape or form whether I am using Windows, Linux or whatever else.

    --
    -- Jim
  22. Response time of thermal diode is less than 1ms by De+Lemming · · Score: 3, Informative

    On Ace's Hardware, this subject is discussed thoroughly the last days. An interesting article can be found here. Some thoughts from this article:
    - the component needed for proper protection of the cpu costs $0.85 (in quantities of 1K).
    - "Obviously, Siemens used an external temperature probe and tried to pass it off as using the internal diode."
    - The reaction time of the thermal diode is certainly not 1 degree/second: "At our worst case rise of 300C/sec, that translates to a response time of less than 1ms. No way would this result in a fried CPU if power off is immediate upon the signal occurring."

    For a matter of fact, an engineer told a friend of mine it would be very difficult, if not impossible, to develop a thermal diode with such characteristics (1 degree/sec response time).

    You can find the main thread of this article here.

  23. Needed: One Thermal Protection Adapter Board. by fmaxwell · · Score: 2

    If there is any company out there with even an ounce of marketing savvy, they will create an adapter board that contains the thermal protection circuit. It will plug into any motherboard's CPU socket and the Athlon XP/MP will plug into it. If they want to add more pizazz to it, they can add an alarm beeper, LEDs, or a temperature readout.

    Think of the number of potential customers! There's a huge market of upgraders out there -- people with existing boards into which they'd like to plug an Athlon XP. Then there are server guys who have so many systems that failures are statistically guaranteed. With this device, they'd just have to replace a fan/heatsink. Without it, they've got to install a whole new CPU.

  24. Re:I still wouldnt get an Athlon or any AMD chip. by RainbowSix · · Score: 2

    It is funny how people will talk about the instability of AMD chips, but never mention that they've even used one. I personally will only buy AMD for now because they are cheaper and have more power than anything Intel has to offer. So I conscede that I don't have any of the top of the line chips, but I can argue quality and stability any day. I personally run a Duron 800@1000 and a Thunderbird 800@880 stable 18 hours a day every day. Never had a crash in Linux yet. So whose fault is it if you can't get an AMD chip stable?

    Look in the Linux kernel source code -- VIA chipsets have many PCI quirks that Intel boards just dont have.

    What does that have to do with anything? Since when does a PCI quirk that is patched have anything to do with stability/quality/performance? If it is patched, it doesn't matter! Furthermore, since when is VIA = AMD? I thougt you were saying AMD wasn't stable? Oh wait.. you're contradicting yourself. Not only does AMD make chipsets, but so does SIS and ALi. Oh wait.. that means there isn't a monopoly and you aren't paying for overpriced chipsets.. sorry :)

    BTW, if you have a P4 2gig, I'm sorry. Likely you paid $600 for it, and I could have bought a dual AMD mobo and a pair of 1.4 giggers for the same price of your single CPU. Now do you want to talk performance?

    --
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    It's OK to be social, just don't tell anyone about it.
  25. another experiment. by lophophore · · Score: 5, Funny
    When I removed all 20 lug nuts from my car, I could only drive it for about 1 seconds before the wheels fell off. The brake discs got smashed on the pavement, the road got scraped up, and worst of all, I spilled my margarita!

    The car is clearly defective since the wheels fell off when I removed the lug nuts.

    And what's worse is that my drink tasted awful when I slurped it out of the carpet.

    --
    there are 3 kinds of people:
    * those who can count
    * those who can't
  26. Re:Needed: One Thermal Protection Adapter Board. by b1t+r0t · · Score: 2

    Small problem: how are you going to get the heat sink to fit with an adapter board between the CPU and the socket? I think you could actually increase the chance of frying your CPU because you'd have to have a more complicated (and therefore more failure-prone) heat sink mounting mechanism.

    --

    --
    "Open source is good." - Steve Jobs
    "Open source is evil." - Microsoft
  27. Re:I still wouldnt get an Athlon or any AMD chip. by jonnythan · · Score: 2

    I love how your bottom line is stability and how well tested the platform is...

    but you overclock your PIV's to 200MHz above spec.

  28. Re:right and wrong? by ryanr · · Score: 2

    Yes, Tom's right in that any of us who actually buy a motherboard and AMD processor on the open market, and then lose our heatsink, will have our hardware fried.

    AMD's right in the sense that it is technically possible to add an electronic thermometer that will cut power to the box if the temperature goes too high.

    If those facts are accurate, I don't see how Tom isn't completely vindicated.

    I happen to be typing on a machine using that motherboard, but running with the hotter (faster) version of that CPU. In a tower, the bottom of my heatsink is vertical. Should a clip break, the fan and heatsink drop to the bottom of the case, and my machine fries during the time that I'm still wondering what that clunk was. I'm kinda thinking that I want an extra temperature board now. Well no, actually I want my CPU to just slow itself down like the P4 does.... but barring that, I want a temperature board.

  29. Re:Needed: One Thermal Protection Adapter Board. by fmaxwell · · Score: 2

    The socket for the CPU, whether on the adapter board or on the mainboard, will still have tabs for mounting a heatsink. The adapter could even, itself, be attached to the mainboard via the mainboard socket tabs.

    Look at the design of PGA-to-slot adapters made to allow use of Socket 370 CPUs in mainboards designed for Slot 1 CPUs. You mounted the CPU on the board, the heatsink on the CPU, and the board in the slot. Worked fine. Look at the products to adapt CPUs from one family to another. These support voltage regulation and the use of a heatsink. (They are a stupid waste of money in almost all consumer PCs, but they point out the mechanical viability of such a solution.)

    In fact, this would be a particularly easy one as there would need to be no significant offset between the two sockets. You only need to connect to four pins (3.3v, gnd, 2-pin thermal diode). The "output" could be a jumper to the two-pin power switch connector the motherboard. Problem solved.

  30. Re:right and wrong? by Trekologer · · Score: 2

    So both articles are right adn wrong? THW used the basic setup most of us would use, while AMD used extra hardware? hmmm ok then............

    Well, yes. They are both correct. The problem really lies in the motherboards themselves, and THW's stated that in the first article: the motherboards don't have the thermal shutdown system implemented.

    So, in order to show that there wasn't a flaw in their processor, AMD implimented that system and demonstrated that it does indeed work. So, both articles are correct. The processor has the thermal protection. AMD handed the ball off to the motherboard manufacturers and they fumbled it.

  31. Just as it should be by gotan · · Score: 3, Interesting

    I read the first article and was quite impressed by the P4's performance of just going on at a slower clockrate. I also found it quite informative, that an Athlon might not only fry itself, but also the motherboard or even start a fire. The point is quite valid, that the heatsink might fall off during transport (although i suppose one would hear the loose heatsink rattling in the case) and will take a little more care with present CPU/Mobo combinations.

    Let's not forget, that the throttling technique got some critique when it became known, mainly because the user wouldn't know about it, and it seemed a cheap way for intel to resolve heat problems with the P4. Toms article showed, that the throttling is quite a good feature to have (it would be even better, if there was a way of notifying the user without counting clockticks). So the first thing i thought after reading Toms first article was: "will AMD something similar, and when?". Now the followup shows, that AMD is aware of the problem, and is willing to spend some effort to offer solutions.

    While the Motherboard-solution is more like a quick hack useful enough for present boards and AMD-CPUs, i expect something built into the CPU next time (at least a sudden shutdown should be possible, altering clockspeed at runtime might be a different story, and probably takes some haggling about patented technology with intel).

    In conclusion i think things are as they should be: the test has made AMD aware of the fact, that protecting the CPU from overheating is a feature customers want, and they set to work on it and offered a quick solution after a few weeks. Noone tried to ban the story from toms site and people actually got together and talked about the problem without shifting responsibility around.

    I still think the Athlon has the better bang for the buck, but i won't mind shelling out a little more money for a mobo with overheat protection.

    --
    "By the way if anyone here is in advertising or marketing... kill yourself." -- Bill Hicks
  32. Re:Right my Butt! by AstynaxX · · Score: 2

    "you might want to know that if the muffler falls off, the car will die in under two seconds!"

    See, this would be accurate, except it's more akin to your radiator falling off [which WILL kill a car, though not in quite 2 seconds]. A muffler is a purely cosmetic device, serving no practical purpose as far as the engine is concerned [indeed, many mufflers, by reducing air flow, actually hinder engine performance]. Sure, it's nice for us to not go deaf or breathe toxic fumes, but the engine doesn't need one. Just thought you ought to make a CORRECT analogy if you're going to bother.

    --
    -={(Astynax)}=-
    "Darkness beyond Twilight"