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@Home Network Approaching Shutdown

David Harris writes: "A bankruptcy court ruled today that the @Home network will be shutdown at midnight, unless the company reaches new deals with its cable partners and creditors. The decision is a victory for bondholders, owed $750 million by Excite@Home, whose motion asked the court to shutdown the network on grounds that AT&T's $307 million offer to acquire @Home's broadband network is not adequate and fair value for the network could only be found if a shutdown was forced." Read about it on excite.com, while you can. CNet has a good analysis of where things stand. 45% of the cable modem users in North America! Ouch.

194 of 797 comments (clear)

  1. First Post by Sunken+Kursk · · Score: 5, Funny

    And probably last post since I'm an @home subscriber. My e-mail is already toast!

    --

    When I became a man, I put childish ways behind me.

    1. Re:First Post by Raven42rac · · Score: 3, Insightful

      My latest Email:

      Dear Cox @ Home Customer:

      As you know from our previous emails, Excite @ Home, our vendor in delivering
      your Cox @ Home service, filed for Chapter 11 Bankruptcy protection at the end
      of September. We have endeavored to keep you informed of the potential impact
      this Bankruptcy could have on your Cox @ Home service and are writing to you
      today to provide the latest information we have available.

      First, we want you to know that we are committed to providing you uninterrupted
      high speed Internet service. Cox Communications has been working diligently in
      negotiations with Excite @ Home and using all legal avenues available to protect
      you, our valued customer. Meanwhile, we have been forging ahead with our
      plans to deliver reliable high speed Internet service to you on our Cox-managed
      network. You will soon be receiving additional information about our new Cox
      High Speed Internet(sm) service, along with information to help you convert to this
      new service.

      The latest developments with Excite @ Home:

      This month, Excite @ Home's creditors petitioned the Bankruptcy court with a
      motion to allow Excite @ Home to terminate service agreements with its cable
      affiliates on November 30th. This includes agreements with Cox, Comcast and
      AT&T. If the Court grants the creditors' request, there conceivably could be a
      temporary disruption in the services that Excite @ Home provides to
      approximately 3.7 million customers served by its North American cable affiliates.
      We are doing everything possible to see that there will not be a disruption in your
      service, but also want you to understand the possibilities and to be prepared:

      *If the Judge's ruling states that Excite @ Home may terminate its service
      agreements with Cox and the other cable affiliates, this does not mean that
      Excite @ Home will automatically turn off the service on November 30th.
      *With the Judge's approval, Excite @ Home would then have the ability to make
      a decision on termination; however, we are negotiating with them to prevent any
      service disruption.
      *If Excite @ Home decides to terminate service despite our efforts to negotiate a
      temporary arrangement, the question remains as to when the service would be
      terminated. We are doing everything we can to ensure that your Cox @ Home
      service continues until we can transition you to our new Cox-managed Internet
      service. In short, we are doing our best to make sure that you will never be
      without high speed Internet service.

      Additional help Cox is providing:

      In addition to exercising legal avenues, negotiating with Excite @ Home, and
      building our own high speed Internet service, Cox is also offering the following to
      help you and to keep you informed during this transitional period:

      Toll Free Customer Information Line (1-877-832-4751). You can call in for
      the latest updates as we work to quickly resolve any service issues.
      Website Message Center at Cox.com/info
      http://uuhttp.flonetwork.com/cgi-bin3/flo?y=eJIF 0C 8sRW0B460ork0AF
      We will provide online updates and a "Frequently Asked Questions" (FAQ) section to
      address your concerns.
      Automatic Account Credits. We will credit your account automatically for
      service and leased equipment so that you are reimbursed for any time you
      are without service.
      Free, temporary dial-up Internet access. In the unlikely event that you
      should experience a service disruption, we have arranged for temporary
      dial-up access to the Internet via NetZero(R). In order to take advantage of
      this precautionary option, please see the "What Should I be Doing Right
      Now" section that follows.

      Cox has a long history of outstanding service in your community. We pride
      ourselves on providing high quality products and the best customer service.
      Please know that we are committed to our customers and understand the
      extent to which you enjoy the services we provide. We recognize that you
      have a choice in service providers and we will continue to do our best to
      remain your choice now and in the future. In advance, we apologize for any
      inconvenience that the Bankruptcy of our vendor Excite @ Home may cause
      you.

      Stay tuned for more details, and thank you for choosing Cox.

      Sincerely,

      The Cox High-Speed Internet Team
      Cox Communications, Inc.

      _______________________________

      What Should I be Doing Right Now?
      1. Check your Cox @ Home email daily. Opened messages will be saved
      automatically to your hard drive.
      2. Download free dial-up Internet software. In the unlikely event that Excite
      @ Home terminates your service, you would lose connectivity to the Internet and
      access to your Cox @ Home services such as email and webspace. We do not
      recommend that you install the software at this time, just download the software
      and save it so that it may be installed should you have an interruption in service.
      In order to restore access to the Internet and to set up a temporary email
      address, we recommend that you register for dial-up service via NetZero and
      download the necessary software. You will not be able to download the software
      from your home after your Internet service has already been disrupted. While a
      free dial-up connection is not ideal, it will give you temporary access to the
      Internet for surfing, making transactions, etc. However, you will not be able to
      access your Cox @ Home email accounts while the service is shut down. For
      information on how to download this software, please visit Cox.com/info
      http://uuhttp.flonetwork.com/cgi-bin3/flo?y=eJIF 0C 8sRW0B460ork0AF
      3. Back up your personal web page to your hard drive or to a CD. (This is a
      good precautionary measure to follow at any time.)
      4. In the unlikely event that there is a disruption in service, keep your cable
      modem connected to your PC until service is restored.
      5. Watch for more information from Cox on the transition of your service to
      Cox High Speed Internet. At such time that you can make the transition to our
      new service, Cox will be providing you with all of the information you need to make
      your transition as smooth as possible.

      I'm digging out my external modem as we speak. I hope they figure this out, because I do not know what I will do without my cable modem and /.

      Mo Bandwidth. Mo Problems.

      --
      I hate sigs.
  2. Nooooo! by }InFuZeD{ · · Score: 4, Troll

    I won't be able to read Slashdot tommorow!

    *goes and collapses on the floor*

  3. Shutting down bad move for both sides? by EastCoastSurfer · · Score: 4, Redundant

    Wouldn't shutting down the service be a bad move for both sides? The bond holders would be left with what could be scavenged out of a sale of the company while the cable companies are left with a lot of unhappy customers. I think at minimum a short term deal will be struck so that they can continue to negotiate.

    1. Re:Shutting down bad move for both sides? by lizrd · · Score: 5, Interesting

      It's extortion. AT&T made an offer to buy the network from excite@home and the bond holders didn't think that it was high enough. They think that AT&T or some other entity who has an interest in having the network operational will make a better offer when they are under a more real threat of having the network turned off.

      --
      I don't want free as in beer. I just want free beer.
    2. Re:Shutting down bad move for both sides? by Phil+Wherry · · Score: 5, Insightful

      Well, it's definitely a bad move for the consumer, but it's pretty clear that the consumer hasn't been an especially high priority in the broadband industry for a while now. It's fairly telling when the cable companies are the customer service leaders.

      I think occasional massive hiccups like this (and the Northpoint DSL debacle that preceded it) are part of the price of an unregulated industry. We'd see this same kind of brinksmanship and the same sort of politically or financially motivated service outages from our telephone service providers were it not for regulations mandating a scheme of interconnection and settlement fees. But does anyone really want that same sort of regulatory scheme for broadband? I might change my mind later, but it seems like the occasional outage like this one might be the lesser of two pretty big evils.

    3. Re:Shutting down bad move for both sides? by Rick+the+Red · · Score: 5, Insightful
      It's extortion. AT&T made an offer to buy the network from excite@home and the bond holders didn't think that it was high enough. They think that AT&T or some other entity who has an interest in having the network operational will make a better offer when they are under a more real threat of having the network turned off.
      cNet says "Attorneys for the bondholders insist that cable companies are playing a 'game of chicken,'"

      Seems to me the bondholders are the ones playing chicken. I don't get it: "The network is worth more than you're offering. Pay us more or at midnight the network goes down!" "OK, fine, shut it down; then the network will be worth zero." Seems to me the bondholders made a bad investment and are trying to get their money back. That's the risk they took; they should be big boys and take their lumps, like everyone else who lost on the .com bubble burst. 30 cents on the dollar is better than nothing.

      Funny how not too long ago the cable companies said they couldn't possibly allow competition, that @Home was the only game allowed. Too bad they didn't listen to us customers and allow us to choose our own ISP.

      --
      If all this should have a reason, we would be the last to know.
    4. Re:Shutting down bad move for both sides? by rebbie · · Score: 2, Interesting

      It's not just that the "bond holders didn't think it was high enough" ...It really *is* extortion -- what you're not hearing on the gnus is that AT&T is the largest shareholder of @Home and they certainly had a lot to gain by lowballing their bid. AT&T is on both sides and is trying to get itself a sweetheart deal.

      I don't blame the bondholders for being upset!

      BTW -- I'm not biased, I have @Home via Comcast and will likely get shut off if they don't come to an agreement.

      --
      On a clear disk you can seek forever
    5. Re:Shutting down bad move for both sides? by Reality+Master+101 · · Score: 2

      The bond holders would be left with what could be scavenged out of a sale of the company while the cable companies are left with a lot of unhappy customers

      Well, speaking as a Cox customer in Rancho Palos Verdes, CA, I think this rocks. I hate @Home ever since they blocked incoming ports 80 and 25. This allows Cox to work a different deal on Internet access. Cox has already been sending out e-mails stating that they have been making other arrangements to provide Internet access.

      Everyone I've talked to at Cox has been pretty cool, but they have been at the mercy of the upstream.

      --
      Sometimes it's best to just let stupid people be stupid.
    6. Re:Shutting down bad move for both sides? by Lumpy · · Score: 2

      and you know what...
      AT&T couldnt care less, if they couldn't buy it for the offer made then screw em.

      They've already got a replacement in place and ready to go tonight. Hmmm att.net will be a nice email address.

      --
      Do not look at laser with remaining good eye.
    7. Re:Shutting down bad move for both sides? by knick · · Score: 2, Interesting

      @Home never blocked ports 80/25. (I have Comcast@Home, and those ports never stopped working. A co-worker has ATT@Home, and they still work for him too)

      In other words, it was Cox that blocked your ports, and I betcha they will be blocked with Cox after they are on thier own network.

      In other words, you ain't gainin' nuttin'...

      --knick

    8. Re:Shutting down bad move for both sides? by realdpk · · Score: 2

      The problem with calling it extortion by the bondholders is that AT&T is one of the primary reasons why Excite@Home is in bankruptcy.

    9. Re:Shutting down bad move for both sides? by ThatComputerGuy · · Score: 2

      It's attbi.com or .net, as stated in AT&T's letters to subscribers.. I hope this doesn't have be my last post to /. for a while...

      --
      XML is like violence. If it doesn't solve the problem, use more.
    10. Re:Shutting down bad move for both sides? by Watts+Martin · · Score: 3, Insightful
      But does anyone really want that same sort of regulatory scheme for broadband?

      I don't know. We've kind of become conditioned to think of government regulation as evil until proven otherwise, but as a former telco guy (I worked at Intermedia Communications, now a part of BorgCom, for five years), there are two things I'd observe:

      • The deregulation of the telco industry in 1996 was supposed to lead to greater choice and lower prices. By and large it's led to much less choice as companies started frantically merging with one another, and it hasn't really led to lower prices, either. Long-distance has come down, and indeed it came down due to market forces--but those market forces exist because of two things: the shift toward data-centric backbones, and the effect of my second point, which is:
      • What choice you do have in selecting phone companies comes about solely because of government mandates, not deregulation. Your local loop--the "last mile," as it's often called--is owned by a local phone company, and they would not be providing access to that loop to their competitors unless they were forced to.

      Honestly, I think "as little regulation as necessary to work" is a laudable goal in nearly any case--but sometimes a little regulation makes the market work better. If cable companies were forced to open their data lines to any local ISPs willing to pay reasonable rates ("reasonable" being roughly defined as "a price which still lets them be competitive with an ISP owned by the cable company itself"), I suspect it would be much better for consumers, better for competing ISPs--and probably ultimately better for cable companies, too.

    11. Re:Shutting down bad move for both sides? by Angst+Badger · · Score: 2
      We'd see this same kind of brinksmanship and the same sort of politically or financially motivated service outages from our telephone service providers were it not for regulations mandating a scheme of interconnection and settlement fees. But does anyone really want that same sort of regulatory scheme for broadband? I might change my mind later, but it seems like the occasional outage like this one might be the lesser of two pretty big evils.

      Dear God, what are you talking about? For all of its many sins, my telco

      • Costs less than my broadband connection.
      • Goes down much, much less rarely.
      • Has consistent quality-of-service.
      • Has never disappeared for a month or two because multiple factions of grotesquely rich people decide to play head games with each other.
      • Normally operates so smoothly I don't have to think about it.
      • Never suggests that I "use the phone too much" or complains about what sort of device I have answering the phone.
      • Is apparently indifferent to how many phones I have in the house.


      Yeah, that's a big fnarking evil for you. Sure, it might offend the idealist, pie-in-the-sky libertartian crowd, but in actual practice it works exceedingly well. Underregulation is no less an evil than overregulation. Considering how much cheaper phone service is in the US compared to just about anywhere else, I'd say we've struck a pretty good balance, and what's good for the telco is good for the cable broadband business.
      --
      Proud member of the Weirdo-American community.
  4. As seen on Excite by Alien54 · · Score: 5, Interesting
    Assuming that they will go off the air at mignight, here is the official announcement from Excite:
    ExciteAtHome Cleared to Disconnect
    Updated: Fri, Nov 30 3:46 PM EST

    A judge cleared the way for bankrupt ExciteAtHome to turn off its high-speed Internet cable service as early as Friday night, which could affect about 4 million subscribers around the country.

    The cable companies that connect their customers to the high-speed network said they plan to appeal the decision to U.S. District Court in San Francisco as soon as possible.

    Bankruptcy Judge Thomas Carlson said Redwood City-based ExciteAtHome could reject its existing contracts with the cable companies as early as 3 a.m. EST Saturday, when their contracts expire.

    Carlson gave ExciteAtHome the leeway to end the contracts after concluding they had become "clearly burdensome" to the company.

    Under the contracts, ExciteAtHome executives said the company was losing up to $6 million per week.

    A burnrate of 6 million per week is not good.

    Someone grab a screen shot for the dot-bomb museum, please.

    --
    "It is a greater offense to steal men's labor, than their clothes"
    1. Re:As seen on Excite by Anonymous+Freak · · Score: 5, Informative
      ...here is the official announcement from Excite:


      Um, no. Just because it's on excite.com, doesn't make it official. It's actually an AP (Associated Press) newswire story that just about every news web site carries. It just so happens that Excite has a news web site (news.excite.com) that carried the story. It is exactly the same as when the cable television station MSNBC does a story on Microsoft. It's not an official statement from Microsoft, it's just a news organization reporting on a company, that, by coincidence, happens to be its parent company.

      --
      Another non-functioning site was "uncertainty.microsoft.com."
      The purpose of that site was not known.
    2. Re:As seen on Excite by Rick+the+Red · · Score: 2, Funny
      Under the contracts, ExciteAtHome executives said the company was losing up to $6 million per week.
      What were they spending that much money on? Advertizing? Server leases? Electricity? It certainly wasn't on admins or tech support!

      --
      If all this should have a reason, we would be the last to know.
    3. Re:As seen on Excite by ortholattice · · Score: 3, Insightful
      A burnrate of 6 million per week is not good.

      Well, that's over 4 million subscribers -- $1.50 per subscriber per week. Would the subscribers not be willing to absorb a price increase of what amounts to a cup of coffee per week to keep their cable modem service? And any more than that, say $2.00 per week, would be a $100 million per year profit. Sure you might lose a few but most would probably pay -- I mean what's the alternative?

    4. Re:As seen on Excite by spudnic · · Score: 2

      I'd assume that a large portion of that is for bandwidth. I know I regularly pull down ~15Gig a week since I got Road Runner over a year ago (no, I'm not a porn hound, I do a lot of off-site backups to my machine). And that figure doesn't count all the stuff that comes down from news groups (that's where the porn comes in ;) because I'm assuming that my connection to their news servers only traverses their internal network.

      The rest of the money is probably spent on their internal data lines connecting POPs, devaluation of hardware, facilities costs, insurance, support /administrative /billing /sales staff wages and benefits, etc. It could add up to quite a bit.

      We really take cable ISP's for granted. For $40 a month, it's a deal that nobody who wants fast access could pass up.

      --
      load "linux",8,1
    5. Re:As seen on Excite by spudnic · · Score: 2, Interesting

      My Road Runner connection went up $4 a couple of months ago. While I never like to see increases, I was more than happy to pay the difference. As long as I see that the value to me exceeds the cost I'll stick with them.

      .

      --
      load "linux",8,1
    6. Re:As seen on Excite by tzanger · · Score: 3, Informative

      The rest of the money is probably spent on their internal data lines connecting POPs, devaluation of hardware, facilities costs, insurance, support /administrative /billing /sales staff wages and benefits, etc. It could add up to quite a bit.

      Devaluation of equipment? Are you serious?

      I do the network admin / deployment at a small (1600 user) ISP. We run around like crazy looking for "ancient" AS5200s because they just plain work. We get 47 lines out of each one (bastards made us use PRIs instead of DEAs so now we "retaliated" by asking for NFAS) and once configured, they just work.

      I can't imagine cable being much different: You have your super-expensive head-end for each trunk, and once it is configured, you leave it be. Keep some parts around or, if you've got the cash, a hot spare and your equipment doesn't change. It doesn't devaluate in the sense that it wears out. Your bandwidth costs will be through the roof, yes, but that's what the economy of volume does for you. You have a 30MBit pipe for each trunk, a killer web cache and maybe 155MBit upstream. (I'm guessing here: Bell Canada's HSE (DSL) internet bandwidth overcommit rates being > 100:1, cable's can't be that far off)

      The point is that yes the equipment is expensive and the bandwidth is expensive. But the equipment doesn't wear out. I'm sure you can get some pretty sweet deals on bandwidth when you tell your provider that you want enough feeds to service a nation. It had to have been mismanaged. This kind of story isn't new; this particular one just happens to have hit a hell of a lot of people at once.

    7. Re:As seen on Excite by Rasta+Prefect · · Score: 2, Informative

      Regardless of whether the equipment actually wears out, Accounting principles dictate that it must be assigned a life span and depreciated. This book value of initial cost - depreciation is for accounting purposes the value of the equipment and the depreciation has to going into the loss. Resale value is irrelevant unless you're actually selling it.

      --
      Why?
    8. Re:As seen on Excite by Rasta+Prefect · · Score: 2, Interesting

      Ok, I suppose I didn't state that as well as I might have. My point was that the depreciation counts towards that $6 million dollar a day loss regardless of whether or not it actually works, has any actual value, will be replaced tomorrow or can be used flawlessly until the sun burns out. So if they bought a huge amount of equipment, its now showing as a loss and preventing them from being "profitable", regardless of what actual cash flow might be at the moment. Not to mention amortizing some of their larger(stupider) aquisitions during the dotcom heyday, such as Blue Mountain, which even if it's amortized over the next 10 years is going to show on the balance sheet as a hundreds of thousands of dollars day in expense without any corresponding revenue.

      --
      Why?
    9. Re:As seen on Excite by fleener · · Score: 2

      A $1.50 extra per week would only, if your math and logistics are correct, allow them to break even. To turn a decent profit they have to charge more than customers are willing to pay. Most people consider $40/month too much (I pay $50) and that's why cable and DSL have not "taken off."

    10. Re:As seen on Excite by Syberghost · · Score: 2

      Interesting. They're losing $6 million a week, and they have 4 million customers.

      That means if they were charging $1.50 more per week, or about $6 more per month, they'd be breaking even.

      Work in income taxes, and you're looking at charging $50 a month to break even.

      Now compare to the statements I've been making about how the folks charging $40 a month are losing money, and the ones charging $50 a month are probably breaking even...

      ...it's good to see I had the estimates close.

    11. Re:As seen on Excite by drinkypoo · · Score: 2
      I can't imagine cable being much different: You have your super-expensive head-end for each trunk, and once it is configured, you leave it be.

      I don't know what the pricing schedule is like now - Cisco figured out that my CCO account was attached to a now-ex-employee and terminated it finally - but I remember the poop was, a uBR 7246 with four MC16 line cards and two power supplies, plus the best-possible sup, was supposed to run around a cool mil. Interesting. You can supposedly maintain about 25,000 users per card maximum, which I'm highly skeptical about but it's possible; Horribly oversold metropolitan areas could be near this.

      Anyway, all that's irrelevant, everything but antiques depreciates. In any case, I'm up but my nameserver isn't working, I switched to a nameserver belonging to an ISP in Santa Cruz for the meantime. But my bandwidth is still present.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    12. Re:As seen on Excite by fleener · · Score: 2

      Nononono... you're thinking that the average person with dial-up access has two phone lines. They don't. Most people share 1 line for voice and data because the Internet is just not that important.

      So... the cost savings disappear. They are paying for one phone line *and* the cable modem access.

      Plus, if they wouldn't normally subscribe to cable TV (there are such people), then they are paying for basic cable TV access too. Someone could easily look at the cost of cable Internet as $70-90/month.

  5. Paid in Advance by SealBeater · · Score: 2

    The thing that trips me out is that I paid @home in advance through the end of
    January. I hope Cox doesn't go down but I am definately going to be asking for
    service interruption remebursments.

    SealBeater

    --
    -- Its survival of the fittest...and we got the fucking guns!!!
    1. Re:Paid in Advance by Patman · · Score: 2

      Charter @Home made it a little easier for me. Sent me a note to call them to switch to their Pipeline service. 15 minutes on the phone, an hour for the change to propagate, fiteen minutes to reset the modem, and I'm set.

      Pretty easy.

    2. Re:Paid in Advance by LinuxHam · · Score: 2

      I've suffered through 7 years of waiting for something to come from the cable company.. through 3 different owners not investing in the infrastructure, until finally Comcast comes along and even installed me before they were taking orders.. and this happens four weeks later.

      This has been a horrible, bastardly tease, but at least it only cost me $54 for setup and one month. Good thing I never removed the modem from my perimeter firewall. Time to reinstall Diald.. dammit.

      --
      Intelligent Life on Earth
    3. Re:Paid in Advance by topham · · Score: 2

      Is Pileline require you to run a program to login? My sister had a provider offering pipeline and they had to login...

    4. Re:Paid in Advance by Patman · · Score: 2

      Nope. My Linux box grabs the needed information just fine. No authentication necessary, not even the kludgy host-based @Home used to do.

      What she might have(might) is the Pipeline Support Agent - some dumb little program that comes in the install utilities for Pipeline. In my case(YMMV) it's a simple DHCP implementation. Ask and ye shall receive.

  6. Damit! @Home ... by TheViffer · · Score: 5, Funny
    is going back on there word. It can't be!

    starts looking in the back side of computer boxes to figure our which one has the modem installed

    --
    -- Knowing too much can get you killed, but knowing who knows too much can make you rich.
  7. This is logical by locust · · Score: 4, Interesting
    I love the logic, the moment @home shuts down it won't be just hemoraging cash. It will be hemoraging users too. Once those users find alternative service, they won't go back to @home unless @home makes them a really sweet deal. That will just make the cost of starting back up even higher.


    Time to starting looking for a new provider.


    --locust

  8. It's a shame by M_Talon · · Score: 5, Insightful

    I do feel bad because I have a lot of friends who don't have land-based phone lines anymore. They switched to cable for the computer and cell phones for phone use. If their service lapses, they're going to be SOL.

    I don't see any reason why Excite won't kill the service tonight. They've got nothing to lose, since they're already bankrupt. Shutting off service just stems the bleeding. The other companies are going to get hurt by this, and it's going to put high-speed internet access in a bad light.

    But, I guess this is what happens when one company controls the lion's share of internet access. Back in the day of local ISP's, one of them going under wasn't the end of the world. Can you imagine what would happen if AOL or MSN turned off their service? (and yes, I'm bloody well expecting a smartaleck response there).

    I'm just glad I never got rid of my dial up access. I have the feeling my friends are going to be coming over to get their net fix during the outage.

    --
    Electronic Frontier Foundation for online civil rights information
    1. Re:It's a shame by frank_adrian314159 · · Score: 5, Funny
      Can you imagine what would happen if AOL or MSN turned off their service?

      Immediate eradication of code red and nimda?

      Really? What would the downside be?

      --
      That is all.
  9. I dont see by Heem · · Score: 3, Interesting

    I dont see how shutting something down is a victory for anyone. So they owe 750 million bucks. When they stop getting 45% of the cable modem users ~$50 a month, they are still gonna be 750 million in debt, with no income. I dont understand. Of course, IANAA (i am not an accountant)

    --
    Don't Tread on Me
    1. Re:I dont see by interiot · · Score: 2

      They haven't been profitable at all this year. The longer they stay in business, the more in debt they go.

  10. AT&T@Home == excite@Home? by ApoxyButt · · Score: 5, Funny

    I'm a bit confused... if you signed up through AT&T for @Home access, does that mean you're losing your service with excite's expiration? My parents have AT&T@Home service, and I'm worried that this'll stop the flow of virally infected email that lets me know my Dad's still alive.

    1. Re:AT&T@Home == excite@Home? by Xibby · · Score: 5, Informative

      Will I experience any interruptions with my AT&T Broadband high-speed cable Internet service?
      Your AT&T Broadband high-speed cable Internet service connectivity, e-mail and Personal Web pages will not be affected by Excite@Home's Chapter 11 bankruptcy filing. However, your home.excite.com home page may become temporarily unavailable.

      What will happen to my high-speed cable Internet service if AT&T Broadband's proposal to purchase the Excite@Home network is not approved?
      If the proposal to purchase the Excite@Home network is not approved, your home page content may be temporarily unavailable, but you will still have access to your e-mail and the Internet.

      --
      I'm going to go back in my box and will think within the limits of my box: MS Sucks Linux Good I read too much Slashdot.
    2. Re:AT&T@Home == excite@Home? by r00tdenied · · Score: 2, Interesting

      Actually, I have a bit of information regarding the @home shutdown. I work for a regional ISP that has business relations with Cox Communications.

      Cox has told us that this could potentially lead to chaos on the internet, not only because @home is a major cable internet provider, but also because they have one of the more large national backbones on the internet. However, Cox customers may not have to worry because they have been provisioning the use of other backbones so that their customers would have minimal downtime.


      In the end, this may affect a large portion of internet services such as DNS and email. Inappropriate routes may still exist that relay through the @home network, even after the network is shutdown


      My employer uses Cox for fibre T1's so we have been advised that such services may not work properly, until this situation is resolved. But for most end-users the result may be serious lag times until certain services get re-routed through other backbones.


      r00tdenied
      --
      Platinum Networks Hosting www.platinum-networks.com
  11. Roadrunner people are safe by TwoStep · · Score: 2, Informative

    If you are an AT&T customer that used to have mediaone/roadrunner, you aren't going to get shut down. AT&T sent me some snail mail about possibly loosing the "Excite@Home homepage" which is what they want to make your default homepage when they install. I can't say I care at all...

    Twostep

    --
    There are 10 different types of people in this world... those who understand binary, and those who don't.
  12. Their own fault by evenprime · · Score: 5, Informative

    If they were a little more reasonable about their terms of service, they could have charged a little more. I would gladly have paid a small fee for the opportunity to run my own web server, or to talk to tech support people who didn't think my problems were due to not running windows. I moved to speakeasy because I wanted a more freedom about what to do with my computers and didn't want to be treated like a clueless luser by people who naturally assume that if it is not windows, it is broken

    --

    "Weapons should be hardy rather than decorative" - Miyamoto Musashi
    I think that goes for OS's too
    1. Re:Their own fault by MoNsTeR · · Score: 2

      Actually, my experience with AT&T@Home tech support was marvelous. Even one of the Tier 1 guys understood that my getting a 192.168.x.x from the DHCP server was a Bad Thing(tm). The Tier 2 guy figured out what the problem was pretty quickly, and spoke to me like he realized I knew what I was doing.
      Much better than the "support" I got from USWest back in dial-up days...

      (BTW, there's no point in telling the support guy you're using a non-Windows system, as it makes NO difference. After all, all your cable modem speaks is Ethernet.)

  13. Info for AT&T @ HOME customers by tweakt · · Score: 2, Informative

    Seems your @Home hosted pages might go down indefinately but AT&T claims no connectivity outtages no matter what happens. Details here: http://help.broadband.att.com/faq.jsp?content_id=1 118

  14. Why don't WE buy it? by Bitmanhome · · Score: 4, Interesting

    We have 4 million users .. if each one sent me $100, we'd have more than AT&T's bid. And for $250, we'd have a billion, which not only covers @home's debt, but is likely WAY more than AT&T wants to spend.

    Would you pay $250 for a share of your own cablenet company?

    -B

    --
    Not that this wasn't entirely predictable.
    1. Re:Why don't WE buy it? by kindbud · · Score: 2

      Not if it was losing money hand over fist.

      --
      Edith Keeler Must Die
    2. Re:Why don't WE buy it? by tswinzig · · Score: 2

      Would you pay $250 for a share of your own cablenet company?

      Yes. Would I send $250 to a guy known only as Bitmanhome?

      No.

      --

      "And like that ... he's gone."
    3. Re:Why don't WE buy it? by ryanvm · · Score: 2
      Would you pay $250 for a share of your own cablenet company?

      Not 1/4,000,000th of it.

  15. This really doesn't make sense. by JustAnotherReader · · Score: 5, Insightful
    As an @Home subscriber I just have to wonder: How can they have a 45% market share AND charge $39.95 per month and still not make money? If this was some bizzare dot-com startup I could understand it (we're going to give the user the ability to change the contrast and brightness of their monitors via the internet). But this is a basic infrastructure company with steady income and a massive market share.

    Certainly they are not taking in the entire $39.95 each month. The local provider (Cox Cable in my town) obviously takes a portion of that montly bill, but Excite! must still be receiving a ton of money each month.

    Moreover, they have a monopoly. In my neighborhood I don't have a choice between Cox and Roadrunner. It's either Cox@Home or a phone modem (we're too far away from the CO for DSL). So they can't be losing customers since there's no compitition. And even if their competition is DSL then their competitors are going out of business as well (whatever happened to Covad?)

    Sombody's got to be taking some money home with them at night.

    1. Re:This really doesn't make sense. by JWhitlock · · Score: 5, Interesting
      I was looking over my 2001 Demotivators calendar (2002 version for sale here). It says that on October 25, 1999, "A zero-revenue online greeting company called "Blue Mountain" sells for $780 million to Excite".

      I did a quick search of the Excite web site. That same month, they promised to donate up to $3 million to a Meg Ryan-sponsered charity.

      They had a revenue of $113 million for that quarter.

      The 1999 news site has a ton of stuff like this. The 2000 site seems to have as much, but the last announcement is in May, 2000.

      Does that shed some light on where the money went? Just another company, thinking they would keep getting exponential growth, making money out of nothing, with no provisions for an economic downturn.

      I'll miss being a LPB on Counterstrike.

    2. Re:This really doesn't make sense. by IntlHarvester · · Score: 3, Informative

      Certainly they are not taking in the entire $39.95 each month. The local provider (Cox Cable in my town) obviously takes a portion of that montly bill, but Excite! must still be receiving a ton of money each month.

      Nah - they only get about $15 of that $40. The rest stays with the cable company (who is greedly eyeing that $15 for themselves, or selling your ass to Microsoft or AOL for some change).

      Furthermore, they have to take all of the customer service calls, which is why they are screwed. They never thought there would be so many slashdotters rubbing their minimum wage idiots' noses into the existence of their NetBSD on Mac IIcx Firewalls. Of course, they wouldn't have had such support costs if their network was better run (but again that's probably because they were undercapitalized by the cable companies who created them, umm, not to mention their dotcrap buying spree).

      Those of you who are being cut off will be lucky if you pick up 'just a pipe' service. This could be the big Interactive TV Convergance shakedown that the cablecos have wanted from day 1.

      --
      Business. Numbers. Money. People. Computer World.
    3. Re:This really doesn't make sense. by tzanger · · Score: 2

      They never thought there would be so many slashdotters rubbing their minimum wage idiots' noses into the existence of their NetBSD on Mac IIcx Firewalls.

      ...None of which would have had any trouble had the network been set up correctly. The only time the free OS crowd gets into trouble with the "norms" is when they have to try and interface with the goddamned proprietary undocumented-for-your-protection bullshit protocols or procedures. Design your network with CLEAN implementations of TCP/IP and CLEAN POP3, IMAP, SMTP, HTTP, DNS, etc. etc. etc. services and you'll never ever hear from us! I guarantee it!

      As soon as you try to muck things up in order to try and gain some edge over your users instead of using the procedures and protocols as defined you a) tip us off that something is up and b) get us curious enough to "fix" it, publishing the results and showing you off as the moron you are.

      (you, being the ISP, not you personally.)

    4. Re:This really doesn't make sense. by NM156 · · Score: 2, Interesting
      Certainly they are not taking in the entire $39.95 each month. The local provider (Cox Cable in my town) obviously takes a portion of that montly bill, but Excite! must still be receiving a ton of money each month.

      One of the stories I read about this, said that @Home gets $16 dollars/month out of the total monthly fee. For me, this fee is $45.95 + taxes for a grand total of $50.30/month. AFAIC, this is a very reasonable rate, considering the performance I get (up to 460 KB/sec), but it's clear that @Home was getting only a small portion of my monthly payment. Supposedly @Home was trying to renegotiate these customer charges to be as high as $50/month. I think I would seriously reconsider my subscription at that point.

      Meanwhile, I'm hoping that they don't pull the plug on me tonight. :-/

    5. Re:This really doesn't make sense. by Fnkmaster · · Score: 3, Funny

      LOL. This is the best description I've ever seen of the fucking bullshit hoops I've had to jump through for AT&T, both under previous RoadRunner network management and under the new, substantially worse @home folks. At least before we got moved to @home I knew I could call after midnight and usually get somebody half-way competent who could tell me if there was a network problem or not rather than force me to pretend I was rebooting a non-existant Windows 98 box. :)

    6. Re:This really doesn't make sense. by Syberghost · · Score: 2

      As an @Home subscriber I just have to wonder: How can they have a 45% market share AND charge $39.95 per month and still not make money?

      I have been telling you people this for years; at $39.95 a month, they're LOSING money on every subscription.

      If you're losing money on every sale, you can't make it up in volume. If they'd had a much smaller market share they'd probably still be here.

      The cable modem companies have shot themselves in the foot; everybody is charging too little for the service, and nobody can raise rates to fix it because clueless consumers already bitch about the price.

      The only ones that are going to survive this are those that make the money back on other services. Time Warner, for instance, is in the position of having most of their customers also purchasing overpriced cable TV services. Plus they charge more for the cable modem service, in most places. At $50 a month they're almost breaking even, I'll wager.

    7. Re:This really doesn't make sense. by daviddennis · · Score: 2

      I don't remember where I read this - it was some news story about the meltdown, I believe - but I think @home got only $12 per subscriber.

      The remaining balance was absorbed by the cable company for marketing expenses and the like.

      That explains a lot, no?

      D

  16. Re:45%? Ouch. by mindstrm · · Score: 2

    Yes.. but isn't that how the entire @home network works? It's all different cable copmanies with some shared backbone.

    Like, the IP addresses belong to @home, no?

    Certainly, the infrastructure in a given place belongs to that cable company, and they have the equipment to proceed, but not necessarily the upstream network links, which may belong to excite..

  17. Re:Not a surprise by call+-151 · · Score: 2
    T1. Prices have gone down. Check out UUnet's latest offerings. A 768k frac T1 can be had for about $300/mo now, and the hardware is dirt cheap on ebay. No, it's not practical for personal use, but split it with your neighbors (via 802.11b) and it can be even cheaper than @home.
    This is exactly what the Manhattan apartment complex I live in has done (using wiring, though, not 802.11b) and it has worked out well. We have 5 residential buildings and have 3 T1 lines shared throughout. The cost is shared amoung the 400 units and is included in the monthly maintenace fees, and works out to much less than dialup even. We used to have cable modem service but there is no longer any point; I'll be expecting other complexes to do similar things just given the economies of scale involved.

    By the way, this is not a cutting-edge yuppie complex- we live in an older residential area and many of our neighbors are little old ladies who emigrated from eastern Europe post WWII. They don't seem to hog the bandwidth much...

    --
    It's psychosomatic. You need a lobotomy. I'll get a saw.
  18. Info For Comcast@home customers by FlaviusVarus · · Score: 3, Informative

    Here is the info page for Comcast@home users

    http://www.comcastonline.com/info.htm

    --
    No Sig
    1. Re:Info For Comcast@home customers by Palin · · Score: 2, Informative

      And if you service goes out you can call the information/message service @ 1-888-433-6963 for an update (it's a recording).

      --
      Palin...
    2. Re:Info For Comcast@home customers by weave · · Score: 5, Funny
      Oh wow, Comcast finally added something to that page (at the bottom) today...

      Why should I stay with Comcast @Home, given the current situation?

      Before you decide to make a switch, we ask that you remember that your service has not been interrupted at this time. In addition, switching to another provider such as DSL could leave you with:

      • Slower speeds
      • Higher Monthly Fees
      • Long-Term Contracts

      I got news for those fuckers. A 300 baud modem is a faster speed than ZERO....

    3. Re:Info For Comcast@home customers by dangermouse · · Score: 2
      Long-Term Contracts

      Longer than, say, the remaining week they're going to be around? Good!

  19. The end of the world as we know it by Alien54 · · Score: 2
    I bet the Edonkey will be flying tonight with all that freed up bandwidth!! oh wait, all them files are hosted by cable-modem users? Damn it!

    Since a lot of spammers are on @home, this will open up bandwidth. And various files probably have been mirrored around the world.

    So the end result is that is that the internet load level will drop substantially. Even if all those guys go to dialup with Juno or get high speed via AOL.

    Looks like the next few days are going to be great for surfing if you are not affected. Although I wonder how many porn sites are going to go down when Excite collapses?

    --
    "It is a greater offense to steal men's labor, than their clothes"
  20. Re:I'm sorry, but -- Good Riddance. by Lostman · · Score: 2

    Good riddance???

    Congratulate me.. I am going off the net tonight. Why would I be going off the net in this time that I have to send back graded work (I grade for professors) and I have to register for classes (online only) AND I am going to have to d/l all my coursework/study sheets for my exams that start next Thurs? Why am I going off? Because I am an @home user..

    How about this... I am happy that you dont give a damn about @home users leaving -- all because you are getting some spam from @home users. And if I suggested I hope that whatever-state-your-in takes away your drivers license b/c there have been too many "drunk drivers" from your state/country/whatever, I suppose I would be correct by your logic.

    Get over it. There are more people losing access tonight than your spammers... people who dont even have modems in their computers any more, who have depended on a dedicated connection for the last K years are losing it too...

  21. Surprised govt hasn't stepped in... by billmaly · · Score: 2, Insightful

    Let's draw an analogy between this and telephone service, or any other public utility (water, power, etc.). If 45 % of the country's telephone subscriber's were going to lose service, govt would be up in arms and rattling cages, dropping stiumlus packages left and right.

    Granted, bandwidth is not a crucial as say water, power, and heat, but to some businesses, it could be make or break. Scary...

    Wonder how my EDonkey traffic will be this weekend? :)

  22. Re:45%? Ouch. by M_Talon · · Score: 2

    You're exactly right in your thoughts.

    If I remember correctly, the analogy is similar to comparing a phone company and a dialup ISP. The cable companies are like the phone companies, they provide the wiring, the hardware, and the ability to connect. @Home is the ISP, providing the IPs and servers and connection to the Internet as a whole. The cable companies signed on with @Home, and once @Home is gone the hardware's still there but there's no server to go to. It's a modem without an ISP, simple as that.

    --
    Electronic Frontier Foundation for online civil rights information
  23. Service tiers... by fmaxwell · · Score: 4, Interesting

    The problem with the residential broadband market is that it relies on users not using much of the bandwidth available to them. But the people that most flock to broadband connections are those that want bandwidth.

    I'm fighting with Cox Road Runner (Fairfax, VA) about policy changes. Although not currently prohibited, it appears that they are trying to pressure residential users that run their own (passworded) FTP servers, Telnet servers, mail, and web servers into buying Cox Business Internet services. One problem: My 1.5mbps download pipe costs $250 on business vs. $40 on residential. Odd too, how they are only discussing these server limitations now that they have a high-priced "business service" to offer.

    Road Runner, @home, and other cable modem services need to start pricing more realistically. If someone wants just "basic" service for e-mail and web pages, then give them 512K PPPOE so that they can't run servers. And charge them $40 a month for it. If someone wants to run servers for personal use or needs a bit more bandwidth to dowload Linux and *BSD ISO images, give them 1.5MB, 1 static IP and charge them $90. But don't try to make residential users pay for business class services that cost as much as a car payment! People just won't make the jump from $40 to $250 -- unless they really are running businesses.

    1. Re:Service tiers... by Alioth · · Score: 2

      Their business deal sounds pretty dire, especially since you can get dedicated hosting these days at a full-featured datacenter with backup power generation, and 300GB burstable bandwidth included for only $99 a month. All on a much fatter pipe too.

    2. Re:Service tiers... by Refried+Beans · · Score: 2

      I'm fighting with Cox Road Runner (Fairfax, VA) about policy changes. Although not currently prohibited, it appears that they are trying to pressure residential users that run their own (passworded) FTP servers, Telnet servers, mail, and web servers into buying Cox Business Internet services. One problem: My 1.5mbps download pipe costs $250 on business vs. $40 on residential. Odd too, how they are only discussing these server limitations now that they have a high-priced "business service" to offer.

      This is the same thing the phone companies where doing when they found out that someone was running a BBS on their residential line. I wish they would understand that hobbists that know what they are doing aren't sucking tons of bandwidth and would never pay business prices.

    3. Re:Service tiers... by fmaxwell · · Score: 2

      You can still run servers from PPPoE and even servers from PPP over POTS. You have a routable address.

      It was my understanding that PPPoE, like PPP over POTS, would "time-out" and disconnect you. Most ISPs have a no-defeating-the-timeout policy, effectively meaning that you have no routable address unless you are sitting there using the computer.

    4. Re:Service tiers... by fmaxwell · · Score: 2

      "Its rediculiously easy to make a script that pings some host at a certian interval..."

      And it's ridiculously easy for your ISP to catch you and disconnect your service for violating their no-defeating-the-timeout policy. You know, some of us actually abide by the agreements we sign...

    5. Re:Service tiers... by weave · · Score: 3, Insightful

      Doesn't sound like anything that a nice iptables rule that checks for their port scanner subnet and responds with a "-J REJECT -reject-with tcp-reset" wouldn't solve! :-)

    6. Re:Service tiers... by AaronW · · Score: 2

      This is exactly what the product I'm working on at Net.com does, but it's targeted at DSL (although it could work for Ethernet as well). The box can shape traffic independently going to each subscriber and the bandwidth can be changed on the fly via a web portal. Not only that, but it can shape the traffic coming from different sources at different rates. For example, it is possible to place a video server in the CO and a customer could order a movie and the bandwidth pipe between the video server and the subscriber would be opened up accordingly (say 4Mbps, while standard Internet (i.e. web) traffic would remain as it was (say, 512Kbps).

      This is the way we see things going, with ISPs differentiating based on service. The more bandwidth you want, the more you pay. With a box like ours you can choose the bandwidth you want when you want and be charged according to the bandwidth you order.

      You want to download a big MPEG file or a bunch of MP3's but your 384Kbps is too slow? Go to the portal and crank it up to 1Mbps and when done put it back to 384K.

      -Aaron

      --
      This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
    7. Re:Service tiers... by fmaxwell · · Score: 2

      well your blatently wrong.

      Are you illiterate, stupid, or both? I did not say that it was technically impossible to keep a connection from timing out. Any idiot can figure out how to do that, as you just proved. I said that most ISPs running with PPPoE had policies prohibiting anti-timeout schemes. Violate the policy and you risk losing your service.

      Next time, read the post before calling me "blatantly wrong."

    8. Re:Service tiers... by fmaxwell · · Score: 2

      Well, all I had to do was set my mail client to check every 10 minutes and I was on pretty much 24x7, and the ISP never seemed to mind, until they went under, that is.

      Yeah, I've done the same thing -- accidentally, even. But you just aren't risking anything with a dial-up ISP. So what if they kick you off? Then you only have another 389 of them to choose from.

      With a cable modem it's different. Lose that and you might be forced to go back to dial-up. That's the position I'm in: One government-approved monopoly to provide me with broadband. DSL is not available to me and satellite doesn't really compare.

    9. Re:Service tiers... by fmaxwell · · Score: 2

      128kbps is more than adequate for a mail server, telnet server, or FTP server to retrieve the occasional file. It's 2 minutes per meg.

      Is it enough to make a public server for multiple users? No, but that's arguably against the policy of most cable modem ISPs in the country. My complaint is that I have a few servers for which I am the only user and they are trying to make me pay $250 per month to keep them alive.

    10. Re:Service tiers... by fmaxwell · · Score: 2

      I do pay for what I use, dick-breath. I told you that I have a few servers (mail, FTP, telnet) that are all password protected and used solely by me. I last used my FTP server about a week ago, so that's 0 bytes this week for FTP. Telnet? About 100kbytes total since it's been up. Mail? Doesn't matter. If I didn't run my own mail server, I'd send and receive mail through theirs, so there is no bandwidth cost there.

      Have you always been this big a turd? Here I am offering to pay over double what I do currently for the same bandwidth and you've got your panties in a bunch about it.

    11. Re:Service tiers... by seanadams.com · · Score: 2

      For example, it is possible to place a video server in the CO and a customer could order a movie and the bandwidth pipe between the video server and the subscriber would be opened up accordingly (say 4Mbps, while standard Internet (i.e. web) traffic would remain as it was (say, 512Kbps).

      That's an interesting approach, and I there are definitely some applications for it. However, it's an awfully kludgy workaround to the original problem, i.e. that the cost of transmitting a packet depends on the destination.

      I don't want my ISP to decide how much *bandwidth* I can have for a particular destination or service. I'd rather that they let me use whatever bandwidth I wanted, and charged me according to the cost of the next hops I use (or better yet, the full path).

      Consider the implications this would have in furthering p2p technology, and driving the Internet to a more efficient structure. Content moves to the edges, performance improves, costs decrease. I'd be able to videoconference 24/7 with another customer on the same ISP for pennies a month, while my cross-country traffic is cheaper because those expensive paths are being used more efficiently. Instead of just selling a bandwidth limited pipe that's only good for web surfing, ISPs would become real communities, their value being the content and customers on their networks.

      It'll happen. Our demand for bandwidth is insatiable, and this is the only way that huge pipes will ever be affordable for us and profitable for the ISPs.

    12. Re:Service tiers... by fmaxwell · · Score: 2

      A lot of ISPs may have rules about keepalives in their ALUs but in my experiance with PPPOE they don't realy care. I've kept my PPPOE connection online 24/7 for 2 years now and havn't heard a peep from my ISP about it.

      Wait until they start running out of IP addresses. That's one of the reasons that ISPs like PPPoE -- smaller number of IP addresses since most connections, at any given time, don't have one assigned.

      I just spoke to someone who go threatening telephone calls for running a keepalive program on his PPPoE DSL connection. My advice: Make sure that you have another broadband solution available.

  24. Re:Canada? by CyberBry · · Score: 2, Informative

    No, Canada is fine. All Canadian cable ISPs who previously used @Home (Rogers, Shaw, and Cogeco) have already either completely severed their ties, or have a backup plan in place.

    --

    ----
    Bryan Samis
    http://www.thesamis.net
  25. Time for a new poll? by great+throwdini · · Score: 2, Funny

    Who will be most upset by the @home outage?

    • Slashdotters
    • Ebayers
    • Googlers
    • Pr0nographers
    • Cowboy Neal
  26. Re:I'm sorry, but -- Good Riddance. by Snowfox · · Score: 2, Insightful
    25% of probes against your servers from a share of people that only makes up %45 of users doesn't sound too bad to me. ;)

    45% of cablemodem users != 45% of users

  27. Re:I'm sorry, but -- Good Riddance. by dangermouse · · Score: 2
    I think you miss his point. He's not happy to see the users go so much as he is to see the provider disappear.

    Hopefully (for everyone involved), more responsible providers will take its place soon.

  28. Re:Will I lost my access? by gleffler · · Score: 2, Informative

    Yes you will UNLESS you use their "Convert to Power Link" function, here.
    /gleffler

  29. Re:AT&T@Home ~~ excite@Home? by Anonymous+Freak · · Score: 2, Informative

    Yes. The way it works is alot like DSL. You get the physical line through the carrier (For DSL, it would be your local telephone company, such as Qwest, Verizon, Bell South, etc. For Cable, it would be AT&T, Cox, Comcast, etc.) but you get the internet service through the ISP. For DSL, you generally have your choice of ISPs (Most telcos have their own, plus EarthLink, DirecTV, and lots of local ISPs offer DSL service.) For Cable, you only have one choice. If you have AT&T cable, your only ISP choice is Excite@Home. They brand the service as AT&T@Home, Cox@Home, Comcast@Home, etc.. based on your cable company.

    --
    Another non-functioning site was "uncertainty.microsoft.com."
    The purpose of that site was not known.
  30. Re:Not a surprise by gmhowell · · Score: 2

    Now that Northpoint et al. are gone, it seems that the expansion of the Baby Bell DSL networks is again at a snail's pace. Some people (myself) who were successfully using Northpoint for months still aren't allowed to have BellAtlantic (err, Verizon) DSL.

    Thank you iComcast.

    --
    Jesus was all right but his disciples were thick and ordinary. -John Lennon
  31. This could be huge for DSL by ApoxyButt · · Score: 5, Informative
    Well, maybe. It all depends on whether or not there's anybody waiting in the wings to fill the vacuum when Excite moves out.

    I work in the digital loop carrier industry, and the technology exists to extend DSL broadband to people outside of the normal DSL range of a mile or so from the phone company's Central Office. The company I work for makes a box that allows phone companies to send all their voice and data over fiber (or copper, or wireless) to a remote terminal, and then it's from THAT point that the 1 mile limitation kicks in.

    The problem for John Q. Dialup is that the phone companies are just too big and slow to put this technology out in the field. Our stuff is just now going through testing in SBC, but how long it will be before a large number of people can live 10 miles from the Central Office and still get DSL is anybody's guess.

    Right now, many of the people with the best broadband opportunities are actually rural customers! This technology I'm talking about is pretty attractive to smaller Mom & Pop phone companies because due to the low initial cost of this particular product.

    I got lucky: my aparment complex just happens to fall into one of SBC Ameritech's DSL sweet spots. I think when I get around to getting a house, I'm going to be looking very closely at the DSL availability!

    1. Re:This could be huge for DSL by daviddennis · · Score: 2

      Problem is you can't, at least not reliably.

      I was going to move from my ugly old apartment to a spiffy rented house, and in my plans, I checked to see what DSL speed I could get. 384k, I was promised, which is faster - and cheaper - than the 144k iDSL I had before.

      When I signed the lease and moved in, guess what the installer got me? That's right, 144k iDSL. Ick.

      Oddly enough, when Rhythms crashed, I got 384/128 DSL from Pac Bell. I wonder why Rhythms couldn't have done that? It was strange because I checked Covad and Rhythms, and neither could give me over 144.

      D

  32. SCREW COMCAST by quakeaddict · · Score: 2

    I live in NJ, and the way it works is Comcast acts like a monopolly.

    I pay $85 per month for internet, and cable service for my TV, and I do not have a single premium channel. In fact I just was notified today that rates have gone up another 6% or so.

    If Comcast shuts me off tonight, and thats who effectively would be pulling the plug, I will be on the horn tomorrow to have Comcast take every cable they have out of this house ASAP.

    I will then call a satellite provider and have them provide me TV service.

    I will then patiently wait for DSL and keep an eye on stellite service. Perhaps I will even get a T1 and share with my neighbors.

    I am up to here with Cable arrogance. They are the only technology related thing that costs more over time for less service.

    --
    I'm still working on a clever footer.
  33. Could it be? by ouija147 · · Score: 2, Informative

    That this end of the Excite business is profitable and that bad investments are dragging down Excite@home?

    On the ScreenSavers last night Leo Laporte stated that an insider told him that the service is extremely profitable and that the cable services are waiting for Excite to tank to take over the service for themselves.

    Who knows for sure ...

  34. Re:I'm sorry, but -- Good Riddance. by Lostman · · Score: 2

    I grade Mathematica notebooks.. we use the Mathematica and Math Everywhere cd/work to teach calc1 and calc2, and sometimes calculus 3...

    The average notebook size (what they turn in -- electronic notebook with their work in it) is 3.43 mb.. I have 15 notebooks to grade per class... do the math.. :/

  35. Re:Not a surprise by JWhitlock · · Score: 5, Insightful
    Speak for yourself.

    DSL - tried to get it a year ago, and I'm just a bit too far away from the CO to get service. It will probably take 3 visits and 3 mornings off of work to verify that I can't get DSL - and even then, I'll never have official word, just the hearsay from a disgruntled tech.

    802.11b wireless - Several providers? What part of the country is that again? Here in my corner of the midwest, there are a few less options.

    Satellite - "Games are wasteful of valuable bandwidthm especially given the current shortage". Guess us gamers should go the e-ghetto where we belong...

    T1 - This would be a great option if a) I had the expertise to set this up in a timely manner b) I had the capital to pay for the initial equipment c) I knew ANY neighbors in a mile radius that would pay for a connection and the 802.11b equipment. Sorry, it's not really viable right now.

    Dialup. See Satellite.

    Sorry. I got a cable modem because I like an always on connection, and I really enjoy online games. I kept it because it really enhances the online gaming experience, even on my (comparatively) slow machine, and it helps facilitate my new linux habit (45 minutes to download an ISO image from a public server).

    But hey, thanks for making me feel like an idiot for going for the fast, easy, cheap option and not investigating the other lame-ass offers in town.

  36. "Slightly" raised offer ??? by Rosco+P.+Coltrane · · Score: 2
    "With the parties back at the bargaining table, Bear Stearns analyst Raymond Lee Katz predicts that AT&T could slightly raise its bid to "a sum that will not be more than $400 million."

    Well, if their bid fails, I volunteer to help AT&T get rid of the slight $93M difference.
    These guys have a strange concept of the value of money I reckon ...

    --
    "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  37. I'd like to see an explanation of HOW this happens by Mustang+Matt · · Score: 3, Interesting

    I understand that they haven't been making money but how do they go for so long without adjusting their plan to make money? Wouldn't they have seen a while back that they are going down the tube?

    There are two ways to make a business profitable. Reduce costs or increase income.

    I would have thought that a cable service could increase it's monthly charges and still made money. They would have lost some customers to DSL but a lot of customers don't have any other choice. If it takes $60/month/user to make money then that's what has to be charged.

    So let's see... As far as broadband goes, we've lost Northpoint, Rhythms, Covad just filed chapter 11. AT&T and Excite(Cox?) just filed chapter 11.

    Who is left?
    SWBell is my local phone company and they have DSL. Surprise that all their competitors went out of business considering SWBell was providing the lines.

    I think we either need to make a concious decision:
    A. We don't want to let the phone company sell DSL, and we don't want the Cable company to provide cable access only provide the lines so other companies can resell.

    B. We want the phone and cable companies to be the sole providers of the service and the line. We want it to be government regulated to keep us from getting screwed and to set prices.

    Personally, I vote for A.

    What is everyone else's toughts?

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
  38. /me points and laughs by anotherone · · Score: 2

    I've never been happier with my 56k...

    --
    Username taken, please choose another one.
  39. Wow, this really sucks by Naum · · Score: 3, Insightful

    Cable modems via Cox came to the neighborhood back in August and I quickly signed up and I believe I have a final payment to make on the cable modem purchased.

    I just shut off my 2nd line and dial up provider - now it seems that may have been a rash move. Cox has a info page up saying they're going to "negotiate into the night" to set up a stopgap arrangement to keep us online, but I'm pessimistic as it seems that outside of a ridiculous amount of loot deposited to Excite, there's not a lot of incentive to be agreeable.

    The judge's commentary really irks me. Yes, for many, the net is not a necessity. But for people like me who rely on it for work and my wife who needs access for school, it is a utility on par with the phones and electricity. It seems that the customer counts last - do these idiots (Excite creditors) think they'll get any more money if there is any lengthy service disruption? I suppose many of us have to take without viable alternatives - here, no DSL is available and the other alternatives (Sprint Broadband, satellite) are unreliable and unsuitable for games and conferencing (according to their own sales brochure material that caused me to cancel an order for those services) - DSL and cable modems (outside of a T1 line) are the only viable options for the home user.

    --

    AZspot
    1. Re:Wow, this really sucks by TwP · · Score: 2

      and I believe I have a final payment to make on the cable modem purchased.

      Well, after your cable access goes dark, that modem will be yours to keep, and don't worry about that final payment ;) Glad I decided to rent my modem, and I doubt excite or at&t will be running to my doorstep to get it back anytime soon.

      Seriously, with 4.5 million customers and cable modems running ~150(US) a pop, that's around 6.75 million dollars in equipment just sitting around in people's homes that they will never get back! Just my 0.02 dollars.

    2. Re:Wow, this really sucks by Suidae · · Score: 2

      The judge's commentary really irks me. Yes, for many, the net is not a necessity. But for people like me who rely on it for work and my wife who needs access for school, it is a utility on par with the phones and electricity

      here, no DSL is available and the other alternatives (Sprint Broadband, satellite) are unreliable and unsuitable for games and conferencing


      I take it games and confrencing are vital to you and your wifes use of the 'net?

  40. Re:I'd like to see an explanation of HOW this happ by Chris+Johnson · · Score: 2
    I'll go for B. Seems like deregulation and free market capitalism is of, shall we say, limited usefulness in this area?

    Man... 45% of cable modem subscribers? I hadn't realised it was quite this big.

    Correct me if I am wrong, but weren't these guys supposed to be competing heroically with each other in good free market fashion to benefit the consumer, rather than killing each other off and then dying like dinosaurs? Counting the dead services barely six hours before 45% of the US cable market goes dark, I kinda wonder if that deregulated free market stuff really works.

    If anyone else had DONE this to us it'd be a freaking act of war (news flash! bin laden kills 45% of America's cable modem infrastructure in a suicide attack!) but because it was done by free market capitalism we're supposed to nod and go 'well done'? riiiiiight.

    I'd say we best be careful at this point, or maybe next year our regular PHONE companies and power utilities will be the ones plunging 45% of the country into darkness- not from terrorist attack, but because they fought in the 'free' market, screwed up, and lost... Imagine this happening to electric power and not cable modem service. It's not unthinkable, all it requires is a certain amount of corporate stupidity, big debt, and a downward spiral. See 'Dilbert' for more details...

  41. Excite.com Isn't Going Away by Servo5678 · · Score: 2, Informative
    According to this page the Excite.com portal will live on after the shutdown.

    Quote the site:

    You may have recently read about issues with Excite@Home's broadband service. Don't worry. Excite.com and the broadband service are operated completely separately. Whatever you may hear about Excite@Home broadband, cable or ISP will have no affect on this site. You will continue to enjoy the same great content and personalized services. In fact, we're adding more fun and useful services to make Excite even better.

  42. Is this right. News.com seems to disagree... by sterno · · Score: 5, Informative

    I just read the article on news.com which discusses this ruling but it seemed to make clear two things:

    1) that the parties must go back to the bargaining table
    2) that the service being disconnected was unlikely

    What it sounds like happened is that the judge said they can cut the contracts but there is nothing right now saying affirmatively that the service will be shut off. Basically this just means it is legal for excite to cancel the existing contracts so that they can re-negotiate them.

    So I don't think excite is out yet...

    --
    This sig has been temporarily disconnected or is no longer in service
  43. If you let @Home go under... by frank_adrian314159 · · Score: 5, Funny
    ... then the terrorists have already won.

    Time for a Congressional bailout.

    P.S. It's for the children...

    --
    That is all.
  44. Re:Also AT&T? by Aragon_Strider_Man · · Score: 2, Insightful

    actually, this isn't quite true. while the excite@home is the parent company of the @home network, that does not mean that when excite@home goes down that all of at&t's network will go down. they have been planning for this in the event that they were not able to buy excite's network, which now seems to be a likely situation. so while they have been trying to buy @home, and sell their cable, they have also been building their own network. this is no guarantee that the service will not go down, but they claim they have some areas ready for their new service.

  45. Seriously ... Why don't WE buy it? by UNIBLAB_PowerPC · · Score: 2, Interesting

    Seriously ... why don't we buy it? Is it because there are too many factions of geeks (seperated by OS, creed, nationality, spirituality, etc.)in the world today? Have the geeks simply lost the true revolutionary spirit? Is this the chance for [sic] world domination [/sic] that we've all joked about for years?

    If you're a lawyer or MBA who reads /., what is wrong with this idea (besides assuming a volunteer-based and community-based ISP will flop)? They said it couldn't be done with operating systems ... and it happened. What about ISPs? Would this be the biggest waste of money in the history of the world (or the largest pyramid scheme ever) ... or could this be history in the making?

    Inquiring minds want to know ... because right now it'd rock if someone we could all trust (someone who isn't all about money to begin with) would set up a PayPal account for this very purpose and start rounding up heavyweight geeks to form the board. Rally the troops! Let's start buying up dead ISPs and turn the Internet back over to the people! Damn the man!

    1. Re:Seriously ... Why don't WE buy it? by Suidae · · Score: 2

      If you are interested, go ahead and send your share to my palpal account...

  46. Actually, he's a hair low. by raygundan · · Score: 3, Interesting

    According to the articles, @home has 4.1 million cable modem users.

  47. cheapo billion-dollar companies by JaBean · · Score: 2, Interesting

    All of this is because ATT is in a hugely powerful position and took advantage of it. 300mil for Excite is a joke when you consider what their contracts are worth - or even when you look at their burn rate 6mil/week. This company is worth a helluva lot more. ATT is just a cash-rich robber-baron who has come in to reap the spoils of Excite's bad fortunes.

    It is because of providers like ATT that Excite is in this position to begin with. Of your $45/mo bill, Excite only sees $16 - and they are the ones providing the damn service.

    Maybe by shutting down, Excite will put ATT where they belong.

  48. Re:Not a surprise by Trifthen · · Score: 2, Informative

    Let's take these one at a time, shall we?

    • DSL: Too far from the CO in the middle of a God Damn business district. Yeah, right. Then I move to Illinois and Ameritech refuses to offer anything below Business class DSL which is very $$ consuming.
    • 802.11b: Yeah right. Where do live, San Fransisco? In most parts of the country, this is still ignored or riding on unslated frequencies which means it can be turned off at any time.
    • Satellite: Yeah, as soon as a few thousand/million people start logging onto these crap sattelites that are really 1980's technology someone realized could route internet packets, you'll start to realize just how invalid this option is.
    • T1: I live in a duplex with my landlord. That would bring the price all the way down to $150 a month. Wow, what a bargain.
    • 56k: Ah yes. Always an option for checking email. Unfortunately I like to work on my website occasionally which I upload via CVS. Oh, and forget downloading upgrades. I used to run a BBS on a 2400 baud modem back in the early 90's, so I know the agony of slow down/uploads. Besides that, here in Illinois, every call you make, local or otherwise, costs $0.05 per. Emergency only, not everyday use.

    Yup. Lots of options. Hell, I was lucky to even get cable. All of these companies offering DSL or cable wonder why they fail miserably when people can't even sign up if they want to. Makes sense to me...

    You can't tell me they weren't making a profit with at least 4 MILLION customers, especially when they're operating over ALREADY EXISTING cable infrastructure! What are they building their equipment out of, 24k gold?

    --
    Read: Rabbit Rue - Free serial nove
  49. Re:Not a surprise by kindbud · · Score: 2

    Sure, playing games will be slow, but games are wasteful of valuable bandwidth, especially given the current shortage.

    Fuck you, too, elitist moron!

    --
    Edith Keeler Must Die
  50. Re:I'm sorry, but -- Good Riddance. by windex · · Score: 2

    Thank god for AOL Time Warner, and their partnering with RoadRunner! (Dosen't AT&T own RoadRunner now, or something?..)
    </sarcasm>

    Had to say it.

    Hey, slashdot coders, if i wanted to have to type & lt; and & gt; all the time I wouldn't use the 'Plain Ol Text' option as my default...

  51. What's important is *why* they can't stay afloat. by Junks+Jerzey · · Score: 2

    Let's think about this for a minute. How much does it cost for a corporation to least a T1 line? Over $1000 per month, at least in the United States. Cable modem users are each getting bandwidth that's equivalent or higher than a T1. And they're paying $40 a month. Now, sure, cable modem users are all sharing bandwidth to some extent, but the point is that they can eat up a hell of a lot of bandwidth by downloading giant demos, sharing files, listening to streaming radio, and so on. And they're not paying nearly what that bandwidth really costs at the back end. It's no suprise that this isn't currently a money making proposition. ISP admins have seen this coming since day 1, but like everyone else their eyes lit up at all that bandwidth for so little cost.

  52. $16.00, not $39.95 by JohnQPublic · · Score: 2, Informative

    According to the bondholders' motion, the typical @Home user charge is $46.00, of which @Home only sees $16 - the cable company keeps the other $30.

  53. Re:Who cares ? by Fnkmaster · · Score: 2
    I have AT&T@home. When I signed up it was AT&T RoadRunner, here in Boston. We got switched against our will and with no advance notification to speak of a month or two ago. Luckily the service terms and the like didn't change. But I'm still likely to see my connection go down like a two dollar whore tonight. Do I deserve this? Am I a spammer? I have a well protected LAN at my apartment - yes, their abuse/anti-spam personnel may suck, but the vast majority of subscribers are either regular folks, or around here, mostly saavy tech people who realized that DSL sucks nads a long while back (both my residential DSL in NYC and my office's business DSL are far, far less reliable with skinnier pipes than AT&T BB ever has been).


    So, in short, yes, Excite@Home sucks rocks, but the infrastructure they are running on here in Massachusetts is top rate, and was built out by MediaOne which unfortunately got gobbled up by AT&T. If I could pick and choose a better ISP and keep my cable service, I would in a second (an ISP that doesn't force me to pretend I'm rebooting my theoretical Win98 box which is theoretically connected directly to the cable modem rather than through a firewall, to refresh a DHCP address, so I can prove to them that they have a router on the fritz).

  54. Re:Cox@Home by zorgon · · Score: 2

    damn you, you had to post it on /. It's slashdotted now!

    --

    I am quite civilized, and I should be brought a beer immediately. -- Bruce Sterling

  55. Excite Timeline by Alien54 · · Score: 5, Insightful
    Info from the official PDF. Even from this you can see what the problem was.
    • 11/30 Excite@Home pulls the plug
    • 07/01 Excite@Home surpasses 3.67 million subscribers
    • 01/01 Excite@Home surpasses 3 million subscribers
    • 11/00 Excite@Home secures position as nation's 5th largest paid ISP and #1broadband ISP
    • 08/00 Excite@Home surpasses 2 million broadband subscribers
    • 03/00 Excite@Home principal cable partners extend distribution agreements, AT&T assumes more prominent role
    • 12/99 One million cable modem subscribers
    • 05/99 NetherlandsExcite@Home merger completed, and @Home service launched in launched in Netherlands
    • 04/99 500K @Home subscribers, and Japan cable modem service joint venture announced
    • 01/99 Excite and @Home Network announce merger with initial capacity for 5 million users net backbone @Home Network creates new Internetbackbone with initial capacity for 5 million users
    • 06/98 @Home goes retail, and @Home hits the road with a mall tour across North America
    • 04/98 100K @Home subscribers, Netherlands cable modem service announced, and @Home Network builds a new corporate campusvice announced,
    • 01/98 50K @Home subscribers
    • 07/97 @Home Network IPO
    • 04/97 Rogers and Shaw join, and Canadian cable modem service announced
    • 09/96 @Home service in Fremont, CA
    • 08/96 Cox and Comcast join as equity partners
    • 04/96 Excite IPO
    • 03/95 @Home Network founded by TCI and Kleiner Perkins
    Capacity for 5 million, while servicing only 10% of that is not a good business plan.
    --
    "It is a greater offense to steal men's labor, than their clothes"
  56. Facts for Cox users by BCTECH · · Score: 2, Informative

    I just got off the phone with an administrator at Cox. I had to weasel it out of him but my suspicions where correct. The only thing that they are threatening to turn off is Email, DNS, and web services. Does not affect me as I don't use their DNS and provide my own services via my collocated server. They just want enough customers to scream to force the cable companies such as Cox to pay Excite@home more money on contract renewals. I am not worried.

  57. Slashdot shouldn't sensationalize headlines by Antonioz · · Score: 2, Informative

    The article says they have the right to shutdown, not that they will be shutting down. There's a big difference in my book.

  58. Alternatives..... FAST! by Restil · · Score: 2

    Its important if these companies keep going assendup, we're gonna need to develop some alternative high speed internet connectivity options, and deploy them before its too late.

    Neighborhood based internet is probably the best option. Let the neighborhoods wire themselves up to each other, then pool the monthly fees for one or two high speed RELIABLE uplinks, something like a fractional T3 for a moderately sized neighborhood. This is basiclly the design of cable internet anyways, only it will be under the control of those who are actually using it. And they can dictate their own policy. And if you have a warez kiddy in the neighbhood abusing the service for everyone, you KNOW WHERE HE LIVES, and the problem can be delt with properly.

    And if the entire nighbhorhood is wired on the same network, people can each install a wireless ethernet hub and make the entire neighbhorhood wireless ready. If every subdivision would do this, you'll basically have citywide ethernet speed internet coverage.

    How to handle the abusers and other problem people? That remains to be seen. And its a problem that someone will need to deal with. @home's solution was to cap the upstream and piss off everyone. Maybe we can do better.

    Ok.. off the soapbox for now. Time to go pay the phone bill. :)

    -Restil

    --
    Play with my webcams and lights here
  59. Re:Why Comcast says we shouldn't leave! by SuiteSisterMary · · Score: 2

    Way back when, when Bell Canada started rolling out their "High Speed Edition" phone service; i.e. DSL, the war with Rogers@Home was vicious. A series of biting commercials went back and fourth, with Bell pointing out that a cable modem runs off a shared trunk, while a DSL modem is a 'dedicated connection.' One day, Rogers comes out with a simple commercial. A man walks out onto a stage, just a simple white backdrop. He says 'Our competition would have you believe that when you're on a cable modem, the Internet is slow because the cable modem is shared.' Slight pause, cocks his head. 'The Internet is slow because the Internet is shared.' Shakes his head a bit, walks off.

    --
    Vintage computer games and RPG books available. Email me if you're interested.
  60. Will Seti@Home be shut down too? by cyba · · Score: 2, Funny

    It's a part of @Home newtork, right?

  61. A win-win situation (if you are AT&T) by sterno · · Score: 2

    EVIL CORPORATE PLAN A:

    Okay, so let's assume for the moment that excite shuts down. Fine, AT&T loses some money there because they are an investor, but suddenly all of their cable competitors don't really have an Internet service alternative. On the other hand it sounds like AT&T has been building up their own network infrastructure for a while now. So this could put them in the position of selling services direct to their competitors which puts them in an awfully good position.

    EVIL CORPORATE PLAN B:

    Now, if AT&T can pick up excite for a song, then they end up in the exact same position but it works out even better for them financially because then they've got an already existing infrastructure and with the built in connections to their competitors. This short cuts the hassles that would be involved in EVIL CORPORATE PLAN A.

    Now on to my personal rant...

    The thing that bothers me in all of this is that AT&T, in the interests of "maximizing shareholder value" should play the game this way. And I'm sure that any of the other competitors would be happy to play the game that way if they had the opportunity to. I'm just so sick of the whole "screw everybody out of their money" game that corporate american seems to have evolved into. It'd be nice if I could watch a commercial by AT&T or SBC or any of the other big telecom companies, that talked about customer service and quality and not spit out my drink from laughing so hard.

    --
    This sig has been temporarily disconnected or is no longer in service
  62. Re:That is "reasonable"? by fmaxwell · · Score: 2

    Those are ridiculous prices come on. For the people who are just checking their email, $40?

    I said checking their e-mail and some web surfing.

    As to how ridiculous the prices are, people pay $24 for AOL and then spend $15 for a phone line. $40 seems pretty reasonable compared to that. We are talking about increasing the speed by a factor of ten or more!

    And you object to $90 for a static IP and T1 download speeds? Ever price a T1? Try $800/month. Cable modems are a miracle technology and you should be thrilled to see bandwidth like this for so cheap.

    If your attitude is typical, it's no wonder that @Home is going belly-up.

  63. They won't disconnect us by pdferguson · · Score: 2, Funny

    I've been a loyal @Home customer for several years, and it's inconceivable that they wou

  64. Re:Before you post, please read this! by AaronW · · Score: 2

    Damned, there goes all the promotions I receive for teen sex, viagra, spy software, herbal remedies, and all these great ways to make money at home.

    This will hurt, as I've had the same email address for over 4 years.

    -Aaron

    --
    This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
  65. Ah, so that's what it means... by Pedrito · · Score: 2

    Glad to finally know what "always on" means.

    I'm screwed. I can't get DSL, I don't have a landline (I just have a cell phone), and now my cable modem's going to be turned off. This sucks.

  66. At first thought I'd go for B as well but... by Mustang+Matt · · Score: 2, Insightful

    B seems like it would be simpler, but...

    Honestly, if the phone and cable companies hadn't been in competition with their own customers I think all of this wouldn't have happened.

    Of course, even then it requires the government to regulate that the phone and cable companies can't sell both the lines and the service as that would be a monopoly.

    As far as phone and power utilities plunging... Yikes... It's not an impossibility!

    --
    The man who trades freedom for security does not deserve nor will he ever receive either. - Benjamin Franklin
    1. Re:At first thought I'd go for B as well but... by s390 · · Score: 2

      Honestly, if the phone and cable companies hadn't been in competition with their own customers I think all of this wouldn't have happened.

      Agreed (someone please mod this guy above up as Insightful). The phone and cable companies' customers are the broadband resellers (Northpoint, Covad,etc.) allied with ISPs. So the Baby Bells and cable companies (all local monopolies) multiply red tape, drag their feet on installs, screw up provisionings, drag their feet some more, then raise local loop prices to squeeze out their competition by giving their inhouse broadband services and ISPs preferential cost advantages. Meanwhile the State PUCs and the FCC are busy looking the other way, helped along by "pro-[big-]business" Federal and State administrations and legislators beholden to campaign contributions from these same large telecommunications and cable companies. It stinks to high heaven, but all Joe Six-Pack knows is that his choices were few initially and later tonight his cablemodem won't be working anymore. Maybe this will get some attention paid to the corruption that underlies present US national, State, and local telecommunications and cable policies. The only country where it's worse is the UK, where the government monopoly BT is even more evil and incompetent and the Oftel watchdog is toothless.

  67. Re:I'm sorry, but -- Good Riddance. by aussersterne · · Score: 2

    Some good points from other users.

    Also remember that @Home users are some of the most clueless Windows users around -- sorry, but not a crime -- and many of them have been infected with Nimda and other worms and still don't know it, which leads to tons of the sort of network traffic you describe.

    If Microsoft wasn't so brain-dead about security you may have had less to worry about.

    As far as spammers go... Sorry, but you'll never get rid of spam, ever. It's here to stay. The SPAM we see and filter on our network comes from pretty much every other network everywhere, and we've given up on abuse@any network because these days most everybody ignores it, having thrown up their hands and given in.

    --
    STOP . AMERICA . NOW
  68. Retards by Graymalkin · · Score: 2

    Excite@Home is just a fucking ISP that affiliated with a bunch of local cable companies. The cable companies run the physical network and @Home provides DNS servers and e-mail. If Excite shuts down services tonight cable companies will be free to sign up to just about any other ISP they want since the cable modems and coax lines aren't going to magically disappear. Watch Eathlink and MSN pick up a shitload of contracts if Excite bites the dust. Poor service from an ISP is often times poor service from the people that run your local dial-up, LEC, or cable carrier.

    --
    I'm a loner Dottie, a Rebel.
    1. Re:Retards by Graymalkin · · Score: 2

      Many cable companies however DO own all of the hardware on their end of the line which makes @Home a liability at this point. The pipe the cable company connects to it also not usually owned by the ISP, most @Home affiliates were regional cable companies that wanted to provide cable internet service but didn't want to waste money building service provider infrastructure. @Home commoditized the internet aspect and most cable companies provide the pipes. Same sort of deal as DSL providers, the phone company provides the pipe and the ISP provides actual network access.

      --
      I'm a loner Dottie, a Rebel.
    2. Re:Retards by Sentry21 · · Score: 2

      The cable companies run the physical network and @Home provides DNS servers and e-mail.

      No, the cable companies provide the last mile. DNS servers, news, e-mail, etc. as well as network are handled by the @Home.

      That being said, you're right that a lot of the incompetance was on the part of the cable companies, but that happened in the last mile.

      Trust me, if Rogers had to manage a network bigger than a breadbox, I never would have gotten any packets from anyone but loopback.

      --Dan

  69. Re:Not a surprise by aussersterne · · Score: 2

    I live in a newish city. I know nothing about the DSL technology, but we've been told we can't get DSL most anywhere except in the heart of the business district because entire neighborhoods are already on some kind of digital multiplexer for their phone service sharing a single copper line, and the technology doesn't yet exist (and apparently may never exist) to run DSL over these types of lines to each and every business or residence.

    802.11b ISPs? What are you smoking and/or where do you live!?

    Satellite doesn't work. I've seen it and used it with friends. It's about as slow as 56k and sometimes even worse for network lag and it seems to have horrible reliability compared to other connectivity methods.

    T1... who's going to run this local ISP? We all have jobs... Who's going to donate the space in their house for the equipment? I certainly don't want to be fielding angry calls from my neighbors if I accidentally screw the gateway up or spill laundry detergent on it or something and lose them their e-mail for a day, and I don't think any of them have the technical knowledge to operate this "mini-ISP."

    Dialup... 56k scads faster than Cable? Are you crazy? I pull down 2-3Mbits over my cable connection *all the time* and our loop is nearly full! I download ISO images at 550kb/sec! That's more than 100 times the speed of 56k under the best of conditions! Not to mention that nearly all of the local ISPs are either gone or *very* expensive now. Our most prominent local ISP is running $39.95/month for 56k dialup! Add to that the cost of a second phone line once again and it's actually *more* expensive than cable.

    As remarkable as it sounds, many of the people in our neighborhood (myself included) may simply travel back in time to 1995 and have *no* ISP, using the library's computers or UUCP accounts on local BBSs (there are still one or two to offer it) instead.

    --
    STOP . AMERICA . NOW
  70. Steps for mitigating exposure by Zeinfeld · · Score: 2
    First step to mitigate exposure is to get yourself an email address that is independent of your ISP. You can get that for free from the likes of Yahoo and Hotmail or paractically any registrar will offer pop3 or IMAP email along with a domain name for $60 ish - thats about $5 a month which is not bad in return for getting price control away from your ISP. You can even forward that email address to an ISP account. Many universities offer their alumni email forwarding accounts which serve the same purpose (but are likely to end up costing far more as the university knows how to chase you for donnations).

    ISPs love the idea of giving out email addresses that create high switching costs. They call it 'stickyness' they want to increase stickiness so that they reduce 'churn' - people closing accounts.

    I think the bondholders have screwed up big time here. The fact is that the offer made by AT&T is probably way over the resale value of the equipment. Three year old switching hardware is usually worth less than a tenth of its purchase price.

    The excite scheme was idiotic from the start. Excite did not own the lines they were selling the internet connectivity over, they did not own the customer relationship, they did not even own the distribution systems at the cable heads.

    So all that it would ever take for the ISPs to switch to a lower cost provider was to yank a connection and redirect their traffic elsewhere. That is not a good thing if your business model is to underprice your services in the startup phase.

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
  71. You think this will help? by eclectric · · Score: 2, Insightful

    They'll just move. They always do. And it's not fucking fair to those of us that don't spam.

  72. Not necessarily... by Ungrounded+Lightning · · Score: 4, Informative
    Even from this you can see what the problem was. ...
    Capacity for 5 million, while servicing only 10% of that is not a good business plan.


    Not necessarily.

    Suppose (hypothetically):

    Your network will support 5,000,000 subscribers,

    Your non-recurring costs are $1/subscriber-month,

    Your per-subscriber costs are $10/subscriber-month, and

    You charge $50/subscriber-month.

    This:

    Breaks even at 125,000 subscribers,

    Makes $195,000,000/month ($2.3 Billion/yr) at 5,000,000 subscribers, and

    Breaks down at 5,000,001 subscribers.

    Of course that's not what they did. Nevertheless, they were up to 73.4% of the design capacity of the network by 7/11. So (unless their business model didn't include making a profit until their capacity was saturated) I don't think lack of customers was the problem.

    With no data but that timeline I'd wonder if they underestimated their per-user recurring costs (such as support) or their network capacity (which maps back into per-user recurring costs through extra support when they saturate and the connections start to degrade).

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    1. Re:Not necessarily... by Alcimedes · · Score: 2, Insightful

      actually, if you read the entire article, it sounds to me as if they just negotiated really poor contracts. there's a ton of profit being made, just not by @home, instead it's being made by AT&T. the article mentioned that 80% of the profits are going to people other than @home for their hardware.

      just declare bankruptcy, null your former contracts and renegotiate so that they make you money this time around.

  73. Oops. Wrong buzzword. by Ungrounded+Lightning · · Score: 3, Informative

    When I said "non-recurring costs" I meant "recurring fixed overhead" (i.e. recurring costs that are not per-user).

    Sorry 'bout that.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  74. Bondholders Get First Dibs On The Money by jake-in-a-box · · Score: 2, Informative

    That's why they are willing to give up voting rights. Companies issue bonds when they don't want to dilute the stockholder's equity (and dividend checks).

    Actually, secured creditors get theirs before the bondholders, but they may be secured by relatively worthless assets, like routers, switches and servers which devalue quickly. Bondholders are second class, as "unsecured creditors," anyone who holds accounts recievables on the bankrupt company is also lumped into this group.

    Stockholders (steerage passengers in this metaphor) get stock, which they can sell for whatever they can get. Last I heard, excite@home was a penny stock...

    --
    To hear the gods laugh tell them your plans.
  75. Letter from Insight@Home by ryanvm · · Score: 2

    The following letter is being e-mailed to all Insight@Home customers this evening, November 30, 2001:

    Dear customer,

    We at Insight would like to provide you with an update regarding the status of your Insight@Home service, based on today's hearing.

    This afternoon, the US Bankruptcy Court, Northern District of California, issued the decision that enabled Excite@Home to cancel their contracts with their affiliated cable operators. It is important to note that this does not equate to the network shutting down; it simply means that @Home has the option to do so.

    Based on the nature of the ongoing negotiations, we are still optimistic that this ruling will not result in a loss of service for our customers and that an agreement will be reached.

    We are working hard to avoid any inconvenience to our customers. In mid-October, we, together with other @Home affiliates (including Cox, Comcast, and Mediacom), increased our payments by over 50% to ensure uninterrupted service until an agreement among the Creditors could be reached; this was done at no additional cost to our customers. @Home affiliates including Insight are supporting AT&T in its bid to buy the @Home network. If the network were to go dark, there would be no cash coming in nor would there be any bids for @Home's assets. Therefore, it makes no sense for @Home to "pull the plug."

    If the unlikely occurs, we will cover your cost of a dial-up service until we can transition you back to our broadband service. As I mentioned in our earlier note, we are talking with AOL Broadband and Road Runner, and believe we can expedite a transition.

    For now, service remains intact and we encourage you to visit the special page we have on our website for further updates: www.Insight-com.com/net/UPDATES. In addition, we'd like to remind you that our customer service centers are operating with expanded staffing and hours this weekend to accommodate your inquiries.

    Please know that we, too, are frustrated by this victimization of our customers and ask you to bear with us through this process. We know this service is important to you and we are working hard to meet your needs. We truly appreciate your business and patience as we make every attempt to resolve this situation to your benefit.

    Sincerely,

    Kim D. Kelly
    Chief Operating & Financial Officer
    Insight Communications

  76. Re:Letter from Insight@Home [I'm pathetic] by ryanvm · · Score: 2

    Gawd - even as my cable modem sputters its last remaining packets, I waste them whoring Karma on Slashdot.

    Ugh. I feel sick.

  77. Are the creditors insane? by Eric+Smith · · Score: 2
    How can the creditors possibly believe that the network will be more valuable to potential buyers AFTER they get it turned off, and lose all of the customers and goodwill?

    Maybe I'm missing something, but this seems like the same stupidity that Ricochet went through. And in that case, the creditors ended up having to accept a lower offer, not getting more.

  78. Re:Not a surprise by Eric+Smith · · Score: 2
    Check out UUnet's latest offerings. A 768k frac T1 can be had for about $300/mo now
    Is that on their site somewhere? I can find their "burstable T1" service, but nothing about fractional. Or is burstable what you're talking about?
  79. Selfish Me by BadBlood · · Score: 2

    I know this is incredibly selfish, but I'm relishing the thought of my online game habit flourishing again. I haven't bad a good game of Q3 online in months. My apologies to those out in the cold on this one.

    --


    Praying for the end of your wide-awake nightmare.
  80. Re:My ISP by ergo98 · · Score: 2

    Cogeco has been a great ISP, and I'll stick with them, OC12s for a town with 127,000 is pretty good, many ISPs in NY don't have close to that bandwidth

    Howdy Halton regional neighbour! Agreed: Cogeco seems to be an extremely competent broadband provider and I am very happy to be with them during this time. It's the clown companies like Rogers that seemed to deal with the situation by covering their eyes that will suffer if the switch does turn off this evening.

  81. Is this right? by cr0sh · · Score: 2

    I use @Home, via Cox - if I understand this correctly:

    @Home provides email, web space, usenet, and DNS service, correct?

    So, if they cancel their contracts, and the broadband provider (Cox, in my case) continues to run its hardware - then what have I lost?

    I still have the pipe, right? As long as that stays connected, I still have the internet. All I don't have is (in order of "importance"):

    1. DNS Service
    2. Email
    3. Usenet access
    4. Web site hosting

    OK, so I find another DNS provider (or set up BIND). I also need to find another Email provider (or set up Sendmail myself). I would definitely need a provider for Usenet (can't host that myself). I could host the Web site myself.

    Remember that AUP? Isn't that with @Home - not really with COX (or whoever your BB provider is)? Could this be what a lot of "us" really want - a big fat pipe to do with how we choose?

    I suppose if the BB provider was nice, they could do this, allow this. I have already looked into other DNS service options (from using friends to my work, etc).

    Unless Cox shuts off the whole thing (why should they? They even say to leave your modem connected).

    Or do I have something wrong? What am I missing?

    --
    Reason is the Path to God - Anon
  82. Re:Lucky... by NullPointer · · Score: 2

    Yeah, I must agree (One day it could be you too).

    One day it *was* me, our AT&T@Home service was sold, traded, or whatever to a very lame cable operator who raised prices and capped download speeds. I never imagined that the day would come when I would be missing AT&T. I used to get a 3 Mbps connection regularly. Now I pay $15 more per month for something *they* call 1/2 T1 speed, 800K down, 200K up, not very broad broadband (See it here). It is better than Qwest's DSL and the only other game in town. Count yer blessings and pray AT&T doesn't sell you to someone else, or put some screws to you one day down the road.

    --
    NULL
  83. Roadrunner OK, apparetnly by Pfhreakaz0id · · Score: 2

    got an email confirming what I've been told on the phone -- our service will continue uniterruppted. My local cable was bought by Cox (Norman, OK area if anyone is interested). Through it all, we kept our roadrunner network, which always has seemed to have less problems than my bretheren in the "big city" to the North who have Cox.

  84. Nope by JohnnyBolla · · Score: 3, Informative

    You lose your IP address for one. Most of the IP's were rented by @home. In many cases you also lose your bandwidth beyond the gateway, @home leased the circuits. That's no the same for all markets, hope it works out for you.

    --
    Carpe Deez
    1. Re:Nope by LinuxHam · · Score: 2

      You lose your IP address for one

      and what about the routers, too? if your cable co stays up and the upstream routers go down, it'll make for great neighborhood gaming parties!

      That being said, I'm still up! Yay!

      --
      Intelligent Life on Earth
  85. Inside Scoop -- AT&T Future Plans by Anonymous Coward · · Score: 2, Interesting

    Inside sources say this. All AT&T customers will not experience a loss in service, it is business as usual. Negotiaations are taking place as we speak and Excite @Home has said they will not pull the plug until negotiations are complete. AT&T users can expect negotiations to end sometime on Sunday. If no resolution is reached as of Sunday there will be a loss of service until December 15th. AT&T will migrate existing subs begining Dec. 9 through the 15th to the AT&T network currently run under WorldNet. Your email will change from home.com to attbi.com ( Broadband Internet ).

    Get all your posting in before Sunday night!!!

    Deep Throat

  86. Re:Remembering..... by LinuxHam · · Score: 2

    Im going to miss downloading kernels

    Why are you being so dramatic, dude? Can't download kernels anymore? Cripes, just download the patches! Put a full kernel tar.gz to start with in /usr/src/linux, like linux-2.4.14.tar.gz. Check it:

    cd /usr/src
    tar zxvf linux-2.4.14.tar.gz
    (if it untars to "linux-2.4" then, mv linux-2.4 linux-2.4.14)
    ln -s linux-2.4.14 linux
    ncftp ftp.us.kernel.org
    cd /pub/linux/kernel/v2.4
    bin
    get patch-2.4.15.gz
    get patch-2.4.16.gz
    quit
    zcat patch-2.4.15.gz | patch -p0 -f
    zcat patch-2.4.16.gz | patch -p0 -f
    head linux/Makefile
    (check to make sure the version, patchlevel, and sublevel are 2, 4, and 16 respectively)
    rm -f linux
    mv linux-2.4.14 linux-2.4.16
    ln -s linux-2.4.16 linux
    tar cf linux-2.4.16.tar linux-2.4.16
    gzip linux-2.4.16.tar &

    voila, you have just updated your 2.4.14 kernel tarball into a 2.4.16 for the incredibly long download of about 2 megs. If you download the .bz2 patch files, replace the zcat commands with bzcat. bz2's are smaller, but when I got 2.4.16, there were no bz2's at the time.

    --
    Intelligent Life on Earth
  87. 12 o'clock strikes by Zeinfeld · · Score: 2
    My ATT Roadrunner is still up in MA.

    However my car is turning into a pumpkin

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
  88. Is it just me? by RaginPagan · · Score: 2, Informative

    There's something funky going on. I wonder if any other ATT@Home subscribers are seeing it. AT&T mailed out both e-mail and snail mail stating that to get updates on this situation we should go to http://help.broadband.att.com. When I try to get to that page normally I get nothing. No page. When I do a ping to that address it resolves (via Excite's DNS controllers) to 209.19.5.9 (further identified as gilera.tci.net). I eventually got to the page via a few round-about methods other users aren't likely to use. The actual address for the page, given by AT&T off their main site, is http://198.178.8.101. Now, maybe it's just a bad entry in @Home's DNS controller, but isn't it funny how the page that most ATT@Home users are going to want to get to at this time is being misdirected? Especially since the same DNS controller correctly resolves broadband.att.com as 198.178.8.166? Deliberate sabotage or just gross negligence on the part of their network admin? I don't know how this might be working in other parts of the country. It could be a locally assigned DNS controller, but @Home doesn't want to give you a choice in the matter of what controllers you use. They are assigned via DHCP, or are supposed to be.

  89. Re:So... offline yet? by LiENUS · · Score: 2, Informative

    just a note to everyone... the time is in PST not EST or CST
    for EST its 3:00 am for CST its 2:00 am.

  90. Announcement on Mediacom@Home's webpage by Robotech_Master · · Score: 2
    According to Mediacom, @Home never said it was going to shut down, but simply negotiate new agreements. Or something. Anyway, here's the note that's in the "@Home Service Updates" area on their webpage.
    Dear Valued Customer,

    Today's ruling by Bankruptcy Judge Thomas Carlson to reject Excite@Home's contracts with the cable operators that use the Excite@Home high-speed Internet service clears the way for Excite@Home to negotiate new agreements with cable operators to continue service to high-speed cable Internet customers.

    Media reports are characterizing the ruling as an order by the court to shutdown the service at midnight Friday, November 30. Despite these reports, Excite@Home continues to provide service to our customers and has not issued a notice that they will be shutting-down the network at midnight Friday or anytime in the immediate future.

    Mediacom and other cable operators are negotiating with Excite@Home to maintain uninterrupted service. Mediacom continues to diligently pursue an alternate service provider to maintain high-speed Internet access to our customers. In the event of a service interruption, Mediacom will communicate with you plans to migrate your high-speed Internet service to a new service provider.

    To ensure minimal disruption to your service, we request that you check your email account(s) on a daily basis. Doing this will automatically save your email to your hard drive as well as ensure timely receipt of important future communications from Mediacom. Also, backup your personal web page(s) by copying them to a diskette, CD or to your computer hard drive.

    We appreciate your patience during this process and thank you for your business.

    Sincerely,

    John G. Pascarelli
    Senior Vice President
    Marketing and Consumer Services
    Of course, the real test is whether my cablemodem light is still steady-on when I wake up tomorrow morning . . .
    --
    Editor Emeritus and Senior Writer, TeleRead.org
  91. Excite was drain, not @Home by Eric+Green · · Score: 3, Insightful
    They're currently making money off of @Home. 73.4% of the design capacity is plenty to make money off of. What sucked them down was two things:
    1. The "Excite!" portal, and
    2. The bond payments
    However, by shutting the network down they've just destroyed its value. I'll probably be down tomorrow, and if so, I will swiftly arrange for an alternative arrangement on Monday and never return to @Home.

    -E

    --
    Send mail here if you want to reach me.
    1. Re:Excite was drain, not @Home by daviddennis · · Score: 3, Informative

      Bonds are also investments, but are very different from stocks.

      Bonds are an obligation to pay. They are like a credit card with a very high credit limit. If you got a credit card and bought a spiffy Apple Cinema Display with it, you have to pay the money back, but the people who loaned you the money aren't going to get more money if the Cinema Display doubles your productivity.

      If you can't pay back the debt, you either renegotiate it - just like a credit card - or go into bankruptcy. If you go into bankruptcy, you probably have to give up your spiffy Cinema Display.

      If you issued the bonds to make investments like Blue Mountain Arts, worth nearly a billion at the height of the boom, and then sell it for $30 million, the bond holders (credit card company) get nothing.

      But if the business you've built up has value, as Excite@Home does, you can sell the business and pay back the bonds.

      The heart of this issue is that AT&T is trying to buy Excite@Home for a bit under 50c on the dollar. Understandably, the bondholders want to sell it for more like 90c so they can get most of their money back. So they are insisting on shutting down the network, because then they will no longer be losing $6 million a month, and they want to convince AT&T to pay more for the assets.

      Of course if they actually do shut down, Excite@Home is worth LESS, not more, and AT&T will probably wind up paying LESS for the assets, if it even wants them anymore.

      In short, the bondholders' gambit looks like it's failing, and they will wind up getting about 10c on the dollar instead of 50c.

      Hope this has been informative.

      D

  92. AT&T does DSL too, right? by Eric+Green · · Score: 3

    From what I can tell, AT&T wins either way. They do sell DSL service too, after all.

    --
    Send mail here if you want to reach me.
  93. EarthLink takes over @Home subscribers? by MtViewGuy · · Score: 2

    Folks,

    I think right now there may be a deal in the offing to very likely have current @Home subscribers switched over EarthLink as their cable modem ISP.

    It may take a while, but EarthLink is the natural to replace Excite@Home because 1) EarthLink already has cable modem experience from their rollout on Time-Warner cable systems and 2) EarthLink has a big enough infrastructure to handle 4 million high-speed users.

    Two other ISP's may be in the running: MSN and AOL. I wonder will AT&T and Cox make it possible to make MSN as one possible ISP for former @Home subscribers.

  94. Re:Not a surprise by Anonymous+Brave+Guy · · Score: 2
    56k: Ah yes. Always an option for checking email. Unfortunately I like to work on my website occasionally which I upload via CVS. Oh, and forget downloading upgrades. I used to run a BBS on a 2400 baud modem back in the early 90's, so I know the agony of slow down/uploads. Besides that, here in Illinois, every call you make, local or otherwise, costs $0.05 per. Emergency only, not everyday use.

    Hey man, I sympathise if you're going to lose your fast connection, but ease off a little, huh? Those of us in the UK are lucky to have any sensible alternative to a 56k modem, and over here we don't get free local calls either. Your "option for checking e-mail, emergencies only" is all we've ever had, and we pay nearly as much for it as you guys pay for your cable modems, too.

    It sucks that you might lose out here, and I'm sorry. But I'm getting really irritated hearing you all bitch about something when you don't realise how lucky you are to have had it at all. It was obviously never going to last in the state it was in, any more than all those .bombs would ever have had the value they were traded at. If you all disconnected your fixed lines and threw out your modems, well, again, I'm sorry, but quit bitching and think first next time, OK?

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
  95. Loss != negative cash flow by Eric+Green · · Score: 2
    If you look at accounting, what you will see is that a loss does not mean negative cash flow. All equipment must be depreciated as if it has lost value, even though in actuality the equipment is paid for and works fine. Bad investments made with shareholder money must be marked down and counted as losses, even though the money went out the door years ago. So you can actually be building up money in your bank accounts while racking up paper "losses".

    I'd be interested in seeing their cash position. My bet is that Excite has a terribly negative cash position, but if you sever @Home from Excite, you end up with a very good positive cash flow (even while racking up the paper losses). However, said cash flow, with 4,200,000 customers, is unlikely to be able to swiftly pay back $750M in bonds. So the bond holders think they can get more money by trying to bribe the AT&T, Cox, Comcast. The problem is that Cox and Comcast decided months ago that they weren't playing that game, leaving the bond holders to play with AT&T. And AT&T doesn't play. They have their own long-haul backbones that they can swiftly transition their customers to.

    Of course, bankers don't understand these technical details. So we get this nonsense. What will happen is that @Home is finished. Kaput. Ended. There will be no more @Home. The routers and servers and such will be sold off for pennies on the dollar on eBay. The bonds will be paid off for pennies on the dollar, if the bankruptcy court deems to give them even that much ahead of other debtors. The landlines provisioned will revert to the carriers, who will then sell the capacity to someone else for cheap. And Internet access will get that much cheaper for ISP's and businesses. Us consumers are unlikely to enjoy things as much, but hey, this is the Corporate States of America, nobody cares about consumers.

    --
    Send mail here if you want to reach me.
  96. Burn rate is contractual by Eric+Green · · Score: 2
    The majority of the "burn rate" is long-term contracts with telecoms providers for land lines and (ta da!) bond payments. In fact,the majority of the burn rate may be bond payments.

    Shutting down doesn't void the land-line contracts with the telecoms providers, or the leases on their data centers, or etc. It just cuts off their cash flow. That is why this game of Internet chicken is so astoundingly stupid.

    --
    Send mail here if you want to reach me.
  97. 1:30 a.m., and Comcast Isn't Off Yet... by schnell · · Score: 2, Insightful

    Just trying to update folks with the situation here ... while the Comcast page isn't yet providing any new information, I *can* say that at least it's 1:30 (an hour and a half after the theoretical time of the potential shutdown) and my Comcast@Home service in MD is still working. Maybe there's hope ... maybe not.

    P.S. - For the people above who have said "Good riddance to @Home users" because, variously, that @Home subscribers are all spammers and/or cl00bi3 Windows users infected with Nimda, I just need to say - I apologize for the language and, I'm sure this will get me furiously modded down but I have to say it - f**k you.

    I'm a Mac and BSD user. I don't spam. This is my home Internet connection, and I depend on it. Remind me to, when someday your ISP may cut you off for some reason through no fault of your own, say "good riddance" snidely as well.

    --
    "95% of all Slashdot .sig quotes are incorrect or completely fabricated." -Benjamin Franklin
  98. About 1:30 EST @home DNS stopped responding for me by Hoser+McMoose · · Score: 2, Informative

    Well, it looks to me like they're gone. I'm a Rogers@home customer, and was just on-line a few minutes ago when all DNS querries started failing for me. Trying to ping the @home DNS servers that I had been using and didn't get any response. I don't know if they're truly off, or just that they've blocked off the Rogers@home people or what.

    On the upside, Roger's own new stuff seems to be working. Just checked my DNS entries on the Linux ip-masq box and it seems to have picked up brand new DNS severs to use. After a quick change to my workstation settings I was back up and running.... err, at least walking at a brisk pace. It looks like this change over was rather last-minute for Rogers, and some of their servers are still a touch sketchy. E-mail is working fine (though I only send through their servers, not receive), but usenet has been up and down for the past few days. A couple days ago I wasn't getting much at all, I believe due to DHCP server problems, but it seems to be working again.

    Oh well, so far so good (knock on wood).

  99. This is not the way things should be! by Jagasian · · Score: 2

    I had a DSL connection, and all of a sudden, one day it died. Soon after that, I moved and got a cable modem connection, and just 3 months after that, its dying.

    Give me a break! This is no way to treat customers, just so that a few fat corporate pigs at AT&T can get an ISP on the cheap. The government bailed out the airlines, but seems to give two shits about the internet. Just imagine if the government let AT&T drop our phone service... people would freak. Well guess what? I don't have a phone line because a fast net connection was enough for communication and entertainment.

    My connection is still here (and its past midnight CST), but I would appreciate more QoS and reliability than what I have experienced so far from broadband service providers.

  100. Re:What's important is *why* they can't stay afloa by Sentry21 · · Score: 2

    While your post does have some salient points, I'm inclined to disagree.

    In Canada, we've had cable modems for a long time, few years, and in most areas of the country (only the remote/low population areas are still out of the loop).

    Our companies, Shaw, Rogers, and Cogeco, all used to use @Home to provide their cable service. Problem is, @Home's service sucked ass. Downtimes. Router outages. Server failures. Mismanagement.

    Case in point, I had sentry21@home.com, but had two sentry21 accounts on two different servers (when I moved from one city to another, they fucked up). I ended up having to check both accounts because I wasn't sure if they'd ever get their heads out of their asses. As it is, I haven't lived in Abbotsford for well over a year, and my e-mail is still stored there. Go figure.

    Shaw saw this coming, and began building their own network. Shaw Fibrelink now covers everywhere in the country that Shaw services or serviced. It is one of the biggest, fastest data networks in the country. I get upwards of 500 KB/s on decent computers (G4), and very low latencies. My routes are awesome, the techs are smart, and it's generally very sweet.

    Shaw is also making money hand over fist. They are -not- losing money just because people are sucking down pr0n MPEGs and DivX like leeches (and Canada has the highest adoption of broadband in the country).

    Cogeco saw the same thing, and started building their network. Rogers was slower on the mark, and is now playing catch-up, but is still in the game.

    Don't get me wrong, I'm not trying to imply that Canada is better than the US, or to brag about our infrastructure. Make your own judgements if you wish.

    My point is that my cable company, Shaw, is a cable company. Now that being a cable company involves providing internet access, they are an ISP as well, but that is all they are.

    Rogers has several branches, none of which make money, and they're pretty stupid to keep them, but some (like cellphones) will pay off in the long run and are worth subsidizing.

    Cogeco... Well, let's ignore them. No one likes Cogeco.

    Excite@Home? Spent $780 million on a zero-profit online greeting card company. Why? Because they're a dot-com. They didn't know what they were, and they mistakenly thought that they were a portal. That's why Excite bought @Home in the first place, back when people cared about portal sites. They were just too stupid to see reality: no one cares about clicks or eyeballs, they care about goods and services.

    It is not the bandwidth that is the killer. @Home peers. They peered at the BCIX, which gave me 7 millisecond pings over 5 hops to ftp.ca.debian.org back when Stormix was still around. They peer elsewhere.

    The killer was stupidity and greed. They wasted money because they forgot that it had value. They wasted money because they had dollar signs in their eyes and couldn't see anything else, no matter how bad things looked.

    Our (Canada's) cable companies are doing great, because they jumped ship. Yours (the US's; I assume you are American, most /. readers are), the ones that are faltering, are faltering because they didn't realize they were dealing with economic morons. Some did realize this, and got their own projects underway.

    AT&T won't be (too) adversely affected. That's why they're offering low bids for the cable infrastructure. If they get the bid, they get a huge, fast network. If they don't, they lose nothing.

    Me, I'm going to continue raping my bandwidth for all it's worth. 5 megabits (clocked, not marketed) and 2 static (in practice, not theory) IPs for $50 CDN/month? Screw DSL.

    --Dan

  101. Re:3am... still online by hbo · · Score: 2

    It just means @Home didn't pull the plug tonight. The court just allowed them to dump their contracts with the cable companies. That gave them the option to pull the plug, but they weren't required to.

    It does sound like shutting down the service is a trump card to get everyone's attention while they thrash through some very tough bargaining. However, we aren't out of the woods yet.

    @Home, please please please don't shut off your service until I get a job! I NEED my dice.com!
    (And yes, I'm sorry I didn't apply for your senior sysadmin position. You are bankrupt, after all. 8)

    --

    "Even if you are on the right track, you'll get run over if you just sit there" - Will Rogers

  102. Re:No not true by condour75 · · Score: 2, Funny

    I can just see a head IRC moderator lowering his head and saying... "I just had a terrible feeling.. as if millions of subscribers screamed in terror and were soon silenced"....

  103. Re:$$$$$ by IronChef · · Score: 2


    I ditched @home for DSL on 9/30, spooked that they'd shut down port 80 on me -- I run essential services from home. They are still charging me for service though! When I called in shock and amazement, I was informed that it is actually POLICY to continue charging the end user for a few months after service is disconnected and the modem is returned. See, they can't close your account or some crap like that until they can get a van out to your place to fiddle around on the phone pole or wherever their hardware is. THEIR hardware. Once they fix that, they refund the charges.

    It's the stupidest thing I have ever heard, but repeated calls have verified it as true. If I have to call checking on their progress any more I will be on a first-name basis with their billing staff.

    I'm glad to see the bastards go under. (easy to say now that I am in Speakeasy DSL land though)

  104. Weird and sparse routing, but I'm still up by Micah · · Score: 2

    This is strange. I can access most of the Net, but not my co-located server or anything in its data center.

    But if I ssh into another box somewhere else, I can get to my server from there!

    I'm on AT&T @Home. What the heck??????

  105. Went out here in Portland at 12 by indiigo · · Score: 2, Informative

    @home Service just went out at 12:00 PST. I released my IP, renewed, and I'm now on AT&T's network.
    dns resolves to attbi.com

    Entirely different subnets. (obviously)

    Took about 50 minutes

    Some sites don't load. Or is the shack just down right now? :)

    Seems quick, but probably because people haven't released and renewed yet in my neighborhood.

    --
    fslg503-985-8686503-985-8686503-985-8686503-985-86 8650 3-985-fdsg8686503-985-8686503-985-8686503-9
  106. I can't get to cnet.com... by zilym · · Score: 2

    among many other sites that I can get to from my work shell account. Seems att has some routing issues going on with this mass switchover.

  107. in Salem, OR by Micah · · Score: 2

    My static IP still works.

    Gaa. this will blow if I have to switch to dhcp. :-(

    1. Re:in Salem, OR by Micah · · Score: 2

      Yep, I just had to type /sbin/pump and I was back up, except for DNS.

      Now I'm using another DNS server and it seems to be fine!

  108. 6:00AM MST (5:00 PST) and still up on AT&T(@ho by aussersterne · · Score: 2

    Hmmm... Reading posts, it looks like some users with AT&T have been moved over to new networks and/or DNS servers. The http://www.attbi.com site, which previously said "this page will appear only if necessary" now contains what looks like a new AT&T Broadband portal.

    A little frightening, because that says at least in some way that the old @Home network will not remain intact... and that's what I'm using right now. Same static IP which resolves to etc.etc.home.com, same DNS servers, no interruption in service yet. I don't use the e-mail or www servers, so I can't comment on that stuff...knock on wood.

    Here's hoping nothing changes for me, and here's hoping (even more strongly) that if something *does* change, I will get assigned a new static IP, rather than rotating madly with DHCP.

    --
    STOP . AMERICA . NOW
  109. AT&T and Static IPs by Wanker · · Score: 3, Informative

    AT&T's support lines are swamped, even though it's the middle of the night. I managed to get through on chat much more quickly than the support number. (Though the person I spoke with on the phone was much friendlier than the one in chat...)

    Here's what I found out:
    + The chat person said flat-out that AT&T does not support static IPs and that I was basically hosed. She referred me to the Win32 "configurator" executable on the http://newuser.attbi.com website. I didn't bother asking for a linux version. ;-)
    + The phone person said that since everything was so new that they didn't have their act together for static IPs yet and to run dynamic for a couple weeks until things settle down.

    Either way, I'm stuck on DHCP for a while, but the phone support seemed to imply there was some light at the end of the tunnel once the initial rush of problems are sorted out. For me, this is only an issue for remote access since my internal network is all NATted anyhow.

    My guess is that the Excite --> AT&T transition would be completely transparent to those on DHCP who renew their leases after midnight.

    And of course, if they try to force me to stay on DHCP, there's always DSL...

  110. Further AT&T@home update in SLC (6:30 AM MST) by aussersterne · · Score: 2

    Well, I got either brave or stupid since all of these other AT&T users were reporting rebooting and being assigned to a new network within AT&T broadband...

    So I rebooted my router to clear everything out and see what I got assigned, and I got assigned nothing... Apparently, the DHCP servers for @home are no longer alive on this network segment, so if you lose your lease, you may or may not be able to get back on via AT&T.

    In my case, in order to get back online, I've reconfigured the router to just assign the external ethernet port to a static IP (the @home static IP I've been using all along) rather than using DHCP, so for the time being, I'm back up. @home DNS servers for this area and the gateway I was explicitly assigned at signup appear to still be good. If DNS goes down, I'm going to switch to some AT&T DNS servers... We'll see what happens.

    Seems pretty clear though that @home is going down and at some point AT&T users will be transitioning to AT&T broadband. I only hope this line stays live until the transition is complete in this area so that I won't be without net service too long...

    --
    STOP . AMERICA . NOW
  111. It's after midnight and I'm still on!! by Our+Man+In+Redmond · · Score: 2

    Does that mean my @home connection is a zombie process?

    --
    Someone you trust is one of us.
  112. Comcast Online Customer Information Hotline update by spoonyfork · · Score: 3, Informative
    As of 01-DEC-2001 10:00 AM EST according to the message at the Comcast Online Customer Information Hotline 1-888-433-6963, they are currently unaware of any interuptions in service. They advise that should your service become interupted, call the Customer Service Hotline at 1-888-793-0800.

    I am a Comcast@home subscriber in the Metro Detroit area and had unresponsive DNS this morning but they're responding now.

    --
    Speak truth to power.
  113. Re:Looks like mediaone folks won't be shutdown by Fishstick · · Score: 2

    >So it sounds like you're safe. I hope so :)

    No, this appears to not be the case. Lost my service around 9 central.

    I'm able to get online through my company's ppp lines. AT&T CustSvc is little more than a busy signal right now. Looks like I am going to be limited to 28.8 up to my company and then out their http-only firewall for the time being.

    --

    There is much cruelty in the universe, John.
    Yeah, we seem to have the tour map.

  114. AT&T having problems in Seattle by Our+Man+In+Redmond · · Score: 2

    Currently DNS is unresponsive on the AT&T/@home network in the Seattle area. I can ping my gateway, and I can ping the name server from a shell account in Texas, but there appears to be no path between the gateway and the name server.

    AT&T customer service is unresponsive as well. I can't get to either their phone line or help.broadband.att.com, but given the circumstances that's pretty much to be expected, I suppose.

    --
    Someone you trust is one of us.
  115. Ditto here by phillymjs · · Score: 2

    I'm on Comcast@Home in Philadelphia. Incoming e-mail works fine. Dunno about outgoing, I have my own SMTP server I use. My @Home webspace is still accessible. @Home's newsserver is still up last I checked a few minutes ago. DNS still working fine. I can pull up web pages just fine, though I don't use @Home's web proxy so that may be down, but doubtful since everything else is still up.

    And yeah, it does feel like the climax of WarGames. At about 2:30EST this morning, while I was huddled with other @Home'ers on IRC waiting for the Big Wink Out, it felt a lot like Last Night.

    ~Philly

  116. No, it's not. Well, here, anyway. by phillymjs · · Score: 2

    My inbound home.com mail is working just fine here in Philadelphia, on Comcast. My domain mail is redirected to my home.com address, and I've been getting mail since I woke up an hour ago.

    ~Philly

  117. Whoops... by phillymjs · · Score: 2

    Forgot to mention that I'm on a static IP here, so if there was any attempt at some kind of switchover, I'm guessing I'd find out about it the hard way.

    ~Philly

  118. Re:So.. what happened, please? by Fishstick · · Score: 2

    Well, I guess my question has been answered. AT&T @Home went cold about 9 this mornin in Chicago.

    The message on their support line used to say 'go to help.broadband.att.com for details' (gee thanks, that helps a lot!) now they say we are sorry for the inconvenience, we will switch you to our new service within 7 days, but you get a credit worth two days' service for each day you are out. Whoopee :-(

    --

    There is much cruelty in the universe, John.
    Yeah, we seem to have the tour map.

  119. Mine is off by Poligraf · · Score: 2

    Mine is off in Portland, OR

    Trying to get access through dialup to AT&T sites that give information to be changed fail; the sites seem to be /.-tted :-(

    --
    Tigers respect lions, elephants and hippos. Maggots respect no one. (C) S. Dovlatov
  120. Cox@home down in Phoenix ... by Naum · · Score: 2

    ... techs (and recorded message) saying it is a Phoenix problem that engineers are working on but is not related to the ongoing negotiations with Excite (still not resolved but according to Cox, Excite hasn't pulled the plug yet ...) ...

    Don't know what to believe ...

    --

    AZspot
    1. Re:Cox@home down in Phoenix ... by Naum · · Score: 2

      I'm at work right now - but at 12 noon it was down and the techs + recorded message said there was a Phoenix (and surrounding area) outage not due to ExciteAtHome negotiations.

      I'm in N Glendale by the 101 freeway and 59th Ave. Naturally, will see if its up when I return home from work later today ...

      --

      AZspot
  121. External access with dynamic IPs by raygundan · · Score: 2

    I've been stuck with a dynamic IP on comcast@home for a while now, but easy external access is possible, even if you're using a router for NAT on your internal network. Get a hostname from somebody like dyndns.org(myhostname.dyndns.org) and point it to whatever your IP is today. Then get a client to monitor your IP and notify dyndns.org when your IP changes. They have a nice interface set up for poor dynamic ip folks like us to programatically update our address. Set it up to run frequently with cron. I use ipcheck (ipcheck.sourceforge.net) with a Linksys router and it has been working flawlessly for nearly 8 months now. When you want to get to your box, you just use your hostname instead of your IP.

  122. comcast@home up in Indianapolis by raygundan · · Score: 2

    I'm still connected in indy-- it was working at 3am, and still up when I got up this morning. No idea about the mail, I've never used it, and I don't know what I did with all the mailserver info, etc...

  123. Re:@home -- attbi up in Corvallis, oregon by Micah · · Score: 2

    Were the first two DNS servers there before, with @Home?

    I just ran /sbin/pump, and I was back up except for DNS. Leaving the first two servers in resolv.conf, it just hangs on DNS queries. When I take them out and just have the 12.* ones in, I get an immediate "host not found" response. Any ideas???

  124. Re:What's important is *why* they can't stay afloa by Junks+Jerzey · · Score: 2

    So, T1 rates are overpriced, and the true cost of bandwidth is vastly lower.

    They may be overpriced but you're vastly underestimating the cost of bandwidth.