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Some People @Home, Some Not @Home
11thangel writes: "Dotcomscoop is reporting that Excite@home has released a statement saying that they have discontinued service to AT&T, as it's certain negotiations will be fruitless. All others are still at the bargaining table. Earlier statements indicated that an example would be made out of one provider, AT&T being the obvious target. Everyone else keep your fingers crossed." There's a Reuters story about AT&T being unplugged. Various submissions have noted that some people who still have connectivity have lost their DNS servers. Just add "64.28.67.150 slashdot.org" to your hosts file and you should be good to go. :)
I'm here in Iowa (under AT&T @Home), and my DNS has been down all day. It came back up an hour ago.
:-(
My mail server reports that my account doesn't exist
Overall, I am impressed how AT&T has moved all its customers off Excite and onto their own network... I dunno how they did it.
I clicked on the link in the main article, and what are the words I see? "Overwhelming traffic to DotcomScoop.com has created technical problems leading to data loss. Recent news stories published on the site are lost for the time being. We will continue to provide updates as news warrants."
/. effect hits them. I feel their pain :)
And this is before the
Just to be fair to the trolls...
Coincidently (?) their building sign only has "Excite@" illuminated (the "home" portion is dark)... or maybe it's irony... sarcasm ? ^_^
The only thing I'm really worried about right now is losing my e-mail account and having friends get their messages bounced before I can tell them my new address (whatever that may be). It's almost as bad as going through a change of area code with the phone company, only here, the grace period is a matter of days.
Is your company running tools written by ma
I changed DNS to the old Mediaone servers and I'm working again. My DHCP-generated IP address changed. Mail and news are not up yet.
Details on how to change are here. I assume other folks can replace the "ga" in the URL with their state or city name. There was an email sent out last week with more details.
I moved from Vancouver to Oxford, and from @Home to free university-supplied 100Mbps ethernet, a couple months ago.
Tarsnap: Online backups for the truly paranoid
Where in Iowa are you? I am in Waterloo, also under MediaCom
Guys.. you can use ANY dns server on the internet pretty much. Might be that tinsy bit extra resolving latency, but the crisis is minimal.
-Restil
Play with my webcams and lights here
If you are one of the many disconnected today, here's something you can try to get back online:
If your modem still has sync (cable modem is showing online, or solid cable light - depending on what modem you have) but have you no connectivity, set your IP and host information in statically, but specify non-@Home DNS numbers.
This got me back online, so it might be worth your while to try it youself.
I've got access through Comcast@Home here in Richmond, VA. We're still up but I keep the green lights in the corner of my eye.
Mail, News, and DNS servers are all still active on their original IPs. We have not received any official email from Comcast concerning the status of their network. They're either solid with their own network and backbone, or they're just waiting to die. Either way, I wish we would get informed.
I'm against picketing, but I don't know how to show it.
Insight Communications has released the following statement today to their customers:
Insight, along with other cable operators, is currently in the tail end of positive negotiations with @Home. At this time, we fully expect to maintain connectivity for our Insight@Home customer base.
We recognize that certain communities in our Central Illinois service areas have seen an interruption in service this morning due to an @Home error. We are working diligently to correct this issue and expect full service to be restored today. We apologize to these customers for any inconvenience this has caused.
Thank you for your continued patience as we work through this issue.
use this if your dns is not working.......
:) and a wonderfully easy address to remember as well. I use it as my secondary dns on the rare occasions when my isp's dns (san.rr.com) is choking.
4.2.2.1 (vnsc-pri.sys.gtei.net)
yes, thats a real dns server
Lawyers, MBA's, RIAA? A jedi fears not these things!
4.2.2.2
4.2.2.3
provided to you by verizon and painfully easy to remember.
I'm still shocked about how this is happening in the USA. I mean, if it happened in some eastern bloc country, or some nation in Africa that is very corrupt / piss poor, I could understand, but here?
No offense to people in those countries, btw, it seems that the telecommunications infrastructure in most countries is beter than that of the usa.
I honestly don't understand why the service costs so much in the usa - In BC, Canada, 1.5mb down / 768 up, 2 static ip's for $40 a month CANADIAN! Here, I pay $55ish for a whole 768dn / 100k up, a dynamic ip and shitty ping. WTF. The Canadian dollar is worth less, so it stands to reason that the equipment costs more for the Canadian providers (because they take in canadian $, not us $) . . .
bah, at least my dsl provider looks like they will be in service for the next month or so....
1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcf
Duh. I shoulda included the numbers.
NS1.ATTBI.COM 204.127.198.4
NS2.ATTBI.COM 216.148.227.68
There.
The net interprets censorship as damage and routes around it. -- John Gilmore
Glad to see AT&T couldn't get away with their usual tactics again.
With NorthPoint (former major DSL provider), a bankruptcy judge let AT&T buy NorthPoint's DSL lines for a song and let them cut off all of NorthPoint's 400,000 customers.
Sound stupid? It was.
Thank you, oh Judge Thomas Carlson of the U.S. Bankruptcy Court in San Francisco for at least giving the bondholders, the company and the customers some options, no matter how few they might be...
DSL wasn't such a bad way to go after all. Verizon isn't going away anytime soon, the service is fast, reliable and always on.
Maybe this will be how the battle of DSL vs Cable will be decided - in bankruptcy court.
Take care,
Brian
--
Come and get a free Palm m100 --
here it is: http://www.att.com/press/item/0,1354,4100,00.html it just seems like this is typical of AT&T they want it, so they will try to get it cheap, then cut the users loose. looks like the victim is once again, the consumer.
Hmmm, with Excite pulling the plug on a large portion of its subscribers (AT&T), shouldn't that free up quite a bit of bandwith for the rest of the @Home customers (Insight, Comcast, Cox)?
Maybe now I can return to the days of 50ms CounterStrike ping that I had in back January. Suhweet!
Of course, that is until Excite pulls this shit again in 2 months.
I am with Charter as well, and my DNS is working fine. Try these:
nameserver 24.196.64.39
nameserver 24.196.64.40
domc
One good solution for us linux-heads with home networks is to set up a caching-only DNS server. This is as simple as installing the "caching-nameserver" RPM (along with the bind RPM, of course). Then just configure all your servers to point to your caching nameserver host for DNS and you won't be at the mercy of AT&Ts nameservers any more.
...
This let me bypass the AT&T nameservers that were having problems and get back online in no time.
-----
To test it first use this:
$ nslookup
> lserver
Default server:
Address: #53
> www.yahoo.com
Server:
Address: #53
Non-authoritative answer:
www.yahoo.com canonical name = www.yahoo.akadns.net
Name: www.yahoo.akadns.net
Address: 216.115.102.77
... and so on
> exit
$
-----
As I mentioned in a posting under the old article, static IP allocations are on hold until AT&T sorts out which networks go where in their internal network configuration databases. Those of us with static IP allocations will just have to wait a few weeks. (However, I've been told by DHCP users that generally AT&T does not aggressively recycle IPs, so even DHCP-based IPs tend to be fairly stable.)
I should also add that the new AT&T DHCP equipment seems to work with linux's "pump" DHCP client, whereas the old Excite@Home equipment in my area did not.
I wish we still had the old RoadRunner service - dunno why the hell AT&T BB dropped them for Excite@Home a few months ago - I guess because the rest of the AT&T BB customers are on @home, but I would gladly pay an extra 5 bucks a month if RR had jacked our rates up as I think they did with lots of their customers, if they had given us a good, solid reliable network. When will people get it through their thick skulls - I don't WANT content from my ISP, the excite part of Excite@Home was therefore useless to me and anyone who is halfway clueful, and the @home part had the worst service ever. What a moronic move on AT&T's part.
Don't worry: all that time spent wiring will not be wasted. Worst-case, they can all share a 56k dialup!
My parents are in Jeff City, MO, also under Mediacom after an AT&T unload. They lost their DNS but when I gave a fallback nameserver IP to my dad he was back in business. Mailservers were still working, too, which I find rather odd. Why pull the plug on your nameservers and leave the mailservers up?
Learn to spell: nickel, missile, lose, solely, amendment, speech, kernel, probably, ridiculous, deity, hierarchy, versus
Just saw this press release stating that Covad is offering @Home customers the opportunity to switch any @Home customer to DSL for free (free hardware & install).
Might be worth investigating...
I'm not sure it will help a lot of people, but this is what I just did to get reconnected. (Gotta feed the /. habit.) I'm in Fort Collins, CO if that's relevant to anyone. I haven't got a phone call from AT&T yet. But that may well be on account of the phone number they have listed for me is disconnected right now.
I did try sending out DHCP requests before doing this, but never got any replies. I wouldn't call this course of action exceptionally friendly behaviour. But the web sites AT&T listed in some email this past week are either unreachable or have nothing helpful.
- Listen for IP traffic coming over the modem. I did tcpdump -n -i eth0 and figured that the not-10.x.x.x router doing all the ARP requests was the neighborhood router.
- Make note of several of the IP addresses that the router continues to ask for and stop tcpdump. Also note the suspected router address.
- Set your IP address to one of the addresses from the previous step (see ifconfig(8) for help on that.) Add a default route through the router you found in the last step. route add -net default x.x.x.x )
- Hope someone follows up with a suggestion on getting DHCP working again or that you get a phone call from AT&T.
Gotchas:Good Luck!
I hate to say it, but after 4 months of non-service, I've decided to go back to dialup. I've had nothing but problems with both their network service, and their customer service. Today, their phone support line was still telling customers to check the website for troubleshooting problems!
The society for a thought-free internet welcomes you.
it appears to use/call a series of VB scripts.
.vbs extnesion is associated with notepad...heheee.
There is now a little systray utility run from the startup section in the registry...I hate it when installers do that... best thing about 98se and msconfig...uncheck...done.
Not too bright, IMO, to be using VBS for this..bat file would work just as well.
I "can't/won't" run them (VB scripts), as anything with a
Have you read the moderator guidelines? Well, have you, PUNK? (and I want a Karma: Gnarly option)
Any one else see the irony in the multitude of posts telling people how to get back on line?
I stole this Sig
First good thing that Charter has done for me.
I cliped this from ATT's broadband support page:
I Understand that AT&T Broadband Has Changed Downstream Speeds on the New Service. Why are You Limiting Downstream Bandwidth?
The new AT&T Broadband Internet network as been built to optimize our customers' high-speed Internet experience. This means that customers speed settings will be set at 1.5 MB downstream and 128kb upstream to ensure that all customers receive an optimized broadband experience. These speed settings are part of our continuous effort to provide customers with the fastest, most consistent broadband service at the lowest possible price. Our lightning-fast connection enhances Internet experiences through fast e-mail communication, quick access to research and surfing, a fantastic gaming experience, quick video clip and music downloads and a whole lot more. The AT&T Broadband Internet network also has been built for future advanced service offerings. We're examining tiered speeds as a future service enhancement in addition to other offerings.
You are all aware that Excite@Home was just bought at pennies on the dollar by Microsoft? This is the first strike in a corporate warfare between AT&T and the Redmond giant. Did you notice how the article quotes a Microsoft employee (from Sammamish, Washington) who blames AT&T for service being cut off --and threatens a lawsuit, when it was actually Microsoft that pulled the plug?
Microsoft's ultimate target is AOL/Time Warner, but they need the broadband infrastructure that AT&T has before they take on AOL. They've already got Qwest, and are forcing virtually all DSL subscribers west of the Mississippi (outside California) to use a proprietary MSN and sign up for Passport. Expect Real Networks to fall soon too, unless they ally with AOL.
If you are in one of those two states, you will notice that your cable modem is still synch'ed up, and that any site you try and reach will take you to this AT&T page:
http://transition-aid.attbi.com/attbi_welcome_pag
This is because you are using the OLD @home nameservers, which AT&T has replaced to resolve ALL DNS lookups to their migration help site.
The fix is as simple as it reads in the Manually Configuring Unsupported Operating Systems page
1. Fire up a dhcp client. In my case, all I needed to issue was the command:
- $ dhcpcd eth1
2. Check your DNS servers (/etc/resolv.conf) and remove any of the old @home servers. The new IPs I got were:-
204.127.198.4
3. If you have any machines inside a NAT network, you need to update their DNS server lists as well (unless your gateway is set as the DNS)63.240.76.4
4. Change your outgoing SMTP server to mail.attbi.com instead of the *.home.com host.
And that should do it! I was actually surprised how easy it was to get back online after they made the changes. I was dreading bringing out the old 56k modem again.
Lets home the remaining states get their access back soon as well...
Comment removed based on user account deletion
Simply put... there's no such thing as an absolute value.
The Canadian dollar is worth less? Well, yes. But the average canadian salary is ALSO less, and the cost of living is different.
In the US, you have 10x the population, and enough people who can afford those higher prices.
Comparing $ to $ is not valid.. you have to look at the overall picture. Yes, equipemt cost more if you break it down per cusotmer, because they make less of each customer.. but that's about it. Plus, you have to take into account the simpler telecom infrastructure.. I suspect we have less taxes and less beurocracy.
Welcome manders1 ...
f ro m=chat
Connecting to server. Please wait...
Connected to athchat02.broadband.att.com
Sat, December 01 2001 12:11PM Mountain Standard Time
https://help.broadband.att.com/index.jsp?pushed
Hello! Welcome to AT&T @Home's Online Customer Support Center. Your session ID # is 1479181.
We apologize for the delay and appreciate your patience. A message from a customer care specialist should appear in the chat window shortly.
To quickly find answers to questions you may have about your AT&T@Home service, check out our Fast Answers to Questions section above.
To view any possible service interruptions in your area and to access other timesaving tools, click on the Service Tools section on the left navigation panel above.
In-Angela Stone has joined this session!
You say: Hello
In-Angela Stone says: Thank you for contacting AT&TBroadband Internet.My name is Angela; I understand you are having issue with connectivity.I would be glad to assist you with the same.
You say: I'd like to discontinue my service
In-Angela Stone says: In order to assist you with this, may I please have your first and last name, telephone number, complete home address, primary login,
and personal access code?
You say: Michael Anderson
You say: (xxx) xxx-xxxx
You say: 123 somewhere Circle, San Ramon ca 94583
You say: I dont "log in" to @Home
You say: I believe my user name is manders1
In-Angela Stone says: Thank you for the information.Please stand by for a moment.
You say: I use my own mail server etc so i've never needed my @home log in
In-Angela Stone says: May I know if you are sure you want to disconnect the services?
You say: I dont know, may you?
You say: whats your question?
In-Angela Stone says: Michael, may I know why do you want to discontinue the services?
You say: I've paid you guys probably $1500 dollars or more over the last three years or so....
You say: Now I am disconnected
You say: YES I want to discontinue my service DUH!
In-Angela Stone says: I am sincerely sorry for all the trouble this .
You say: fortunately my Telocity back up DSL service is functioning fine so that I
can 'chat' with you about being disconnected
You say: can we get on with it?
In-Angela Stone says: Due to Excite@Home's bankruptcy filing, we are transitioning your service to an AT&T network.
You say: Please disontinue my account NOW!
In-Angela Stone says: During this transition, your service will be temporarily unavailable.
You say: what am I talking to eliza here?
You say: The humor is probably lost on you
You say: please disconnect me
You say: (from the @home network)
You say: quit billing me
You say: stop my service
In-Angela Stone says: Okay Michael, kindly standby.
You say: Today is Saturday, December 01, 2001
You say: The day on which I discontinue my @Home/ATT Broadband service
You say: The day on which I quit paying $58.79 a month
You say: Thats an extrea $705.00 dollar per year for ME
In-Angela Stone says: I am sincerely sorry for all the trouble this has caused you.
You say: Boy for $705 per year you'd expect REALLY good service
You say: You don't need to apologize. It has caused me no trouble because I have a backup service
You say: I dont trust you guys
You say: It amuses me thats all
You say: ATT loses $705 not me why should I be upset?
You say: I still have service as you can see
You say: I've already told you what I want
You say: I assume you are handling it
You say: what reason is there for me to need to
You say: "hang on"
In-Angela Stone says: Michael, I have forwarded your issue to the required department.They will do the needful for you.
You say: OK fine so are we done or what?
In-Angela Stone says: I have forwarded your request , now they will do the needful Michael.
You say: also there is nothing 'needful' other than to quit billing me which will happen in any event once I inform my card company of my desires
You say: What more do you need of me?
You say: Hello?
In-Angela Stone says: Michael, as I have forwarded your request.
You say: Yes?
In-Angela Stone says: They will do the needful.
You say: Youill discontinue my service?
You say: yes?
You say: is that it?
You say: are we done?
You say: Is this a computer?
You say: I am talkin to eliza aren't I
You say: how humiliating
In-Angela Stone says: Micheal you are chatting with a humann being.
You say: prove it
You say: You still sound like eliza
In-Angela Stone says: Michael, yes they will discontinue your services.
You say: Thanks, so are we done?
You say: Come on I need 'closure'
In-Angela Stone says: Yes Michael.
In-Angela Stone says: Thank you for contacting AT&TBroadband Internet, goodbye.
You say: excellent, bye
The session has en
or
So if Excite doesn't turn their network back on VERY soon, like in the next day or so, they're toast: AT&T has the cash and resources to manage their cablemodem subscribers themselves. Once Excite@home no longer has anyone hooked up to their network, their value will drop through the floor.
In short, even though the offer they were given probably wasn't very good (it was probably really bad, actually), now that they've shut down their customers they're dead. And if I were AT&T, I'd see to it that the floor was wiped with Excite@home in retaliation for screwing over my customers.
The only variable I know of here that can affect the outcome is the rate at which cablemodem subscribers bail out and go with some other service, for those that can. Since it takes at least a couple of weeks for most DSL connections to be provisioned and configured, the only immediate competition that AT&T will lose customers to is dialup, which isn't terribly comparable. So I think AT&T is pretty safe when it comes to keeping their customers for the next couple of weeks. As long as they can transition the vast majority of their customers in that amount of time, they're safe, and that means that Excite@home has managed to fsck themselves good with this idiotic move.
Use 'slashdot stuff' in the subject line in any email you send me if you want to get past the spam filter.
I am so happy, my local provider is trying their damndest to keep us up and running, as per their latest e-mail:
F 0C 8sRW0B460ork0AF
F 0C 8sRW0B460ork0AF
/. and the rest of the web for that matter.
Dear Cox @ Home Customer:
As you know from our previous emails, Excite @ Home, our vendor in delivering
your Cox @ Home service, filed for Chapter 11 Bankruptcy protection at the end
of September. We have endeavored to keep you informed of the potential impact
this Bankruptcy could have on your Cox @ Home service and are writing to you
today to provide the latest information we have available.
First, we want you to know that we are committed to providing you uninterrupted
high speed Internet service. Cox Communications has been working diligently in
negotiations with Excite @ Home and using all legal avenues available to protect
you, our valued customer. Meanwhile, we have been forging ahead with our
plans to deliver reliable high speed Internet service to you on our Cox-managed
network. You will soon be receiving additional information about our new Cox
High Speed Internet(sm) service, along with information to help you convert to this
new service.
The latest developments with Excite @ Home:
This month, Excite @ Home's creditors petitioned the Bankruptcy court with a
motion to allow Excite @ Home to terminate service agreements with its cable
affiliates on November 30th. This includes agreements with Cox, Comcast and
AT&T. If the Court grants the creditors' request, there conceivably could be a
temporary disruption in the services that Excite @ Home provides to
approximately 3.7 million customers served by its North American cable affiliates.
We are doing everything possible to see that there will not be a disruption in your
service, but also want you to understand the possibilities and to be prepared:
*If the Judge's ruling states that Excite @ Home may terminate its service
agreements with Cox and the other cable affiliates, this does not mean that
Excite @ Home will automatically turn off the service on November 30th.
*With the Judge's approval, Excite @ Home would then have the ability to make
a decision on termination; however, we are negotiating with them to prevent any
service disruption.
*If Excite @ Home decides to terminate service despite our efforts to negotiate a
temporary arrangement, the question remains as to when the service would be
terminated. We are doing everything we can to ensure that your Cox @ Home
service continues until we can transition you to our new Cox-managed Internet
service. In short, we are doing our best to make sure that you will never be
without high speed Internet service.
Additional help Cox is providing:
In addition to exercising legal avenues, negotiating with Excite @ Home, and
building our own high speed Internet service, Cox is also offering the following to
help you and to keep you informed during this transitional period:
Toll Free Customer Information Line (1-877-832-4751). You can call in for
the latest updates as we work to quickly resolve any service issues.
Website Message Center at Cox.com/info
http://uuhttp.flonetwork.com/cgi-bin3/flo?y=eJI
We will provide online updates and a "Frequently Asked Questions" (FAQ) section to
address your concerns.
Automatic Account Credits. We will credit your account automatically for
service and leased equipment so that you are reimbursed for any time you
are without service.
Free, temporary dial-up Internet access. In the unlikely event that you
should experience a service disruption, we have arranged for temporary
dial-up access to the Internet via NetZero(R). In order to take advantage of
this precautionary option, please see the "What Should I be Doing Right
Now" section that follows.
Cox has a long history of outstanding service in your community. We pride
ourselves on providing high quality products and the best customer service.
Please know that we are committed to our customers and understand the
extent to which you enjoy the services we provide. We recognize that you
have a choice in service providers and we will continue to do our best to
remain your choice now and in the future. In advance, we apologize for any
inconvenience that the Bankruptcy of our vendor Excite @ Home may cause
you.
Stay tuned for more details, and thank you for choosing Cox.
Sincerely,
The Cox High-Speed Internet Team
Cox Communications, Inc.
_______________________________
What Should I be Doing Right Now?
1. Check your Cox @ Home email daily. Opened messages will be saved
automatically to your hard drive.
2. Download free dial-up Internet software. In the unlikely event that Excite
@ Home terminates your service, you would lose connectivity to the Internet and
access to your Cox @ Home services such as email and webspace. We do not
recommend that you install the software at this time, just download the software
and save it so that it may be installed should you have an interruption in service.
In order to restore access to the Internet and to set up a temporary email
address, we recommend that you register for dial-up service via NetZero and
download the necessary software. You will not be able to download the software
from your home after your Internet service has already been disrupted. While a
free dial-up connection is not ideal, it will give you temporary access to the
Internet for surfing, making transactions, etc. However, you will not be able to
access your Cox @ Home email accounts while the service is shut down. For
information on how to download this software, please visit Cox.com/info
http://uuhttp.flonetwork.com/cgi-bin3/flo?y=eJI
3. Back up your personal web page to your hard drive or to a CD. (This is a
good precautionary measure to follow at any time.)
4. In the unlikely event that there is a disruption in service, keep your cable
modem connected to your PC until service is restored.
5. Watch for more information from Cox on the transition of your service to
Cox High Speed Internet. At such time that you can make the transition to our
new service, Cox will be providing you with all of the information you need to make
your transition as smooth as possible.
Locally, Cox is taking over the excite network, calling it just the generic, "Cox High-Speed Internet" so hopefully I can still browse
Mo Bandwidth. Mo Problems.
I hate sigs.
bush didn't own enron, Cheney worked for them (Exec) before they were very big.
I'm kinda fortunate - I've got DSL to the house too. I was playing with the idea of terminating the cable services (thus the DSL) and POOF - they did if for me ;-)
Seriously, after having DSL for a month or so, and cable for four years, the cable service speed is nominally much faster, mainly because of it's ability to peek at higher performance. The DSL has been more reliable. When you have both, at least you have near 100% up time. My only real concern now is that Covad goes the way of @home. Then I'm truly screwed....
Have you compiled your kernel today??
Sources at Excite@Home told Dotcom Scoop that the company planned to "send a message to one of the cable companies" by switching off service to customers.
They sent a message to their customers too. "We don't give a shit about you."
Forget Microsoft, these regional monopolies on cable bandwidth really show the problems that can happen when only one company has control. I mean, these guys just don't give a shit. I mean, sure the company is totally fucked, (so nothing for customers to be loyal to if they could be) but rather than "Sorry, we screwed up, but we're going to do everything we can to keep you guys connected." they're basically saying "We screwed up, fortunately for us, you guys can all help pay the price! Despite the fact that all you did was pay us what we asked and dealt with our crappy service".
Personally, I think this is just more of the same shitty management. It's a shame that companies feel that they can be
autopr0n is like, down and stuff.
Mind you, since I'm on Comcast, I don't mind...
My bad.
-Legion
Actualy, my hosts file looks like this:
127.0.0.1 localhost
127.0.0.1 ads.x10.com
127.0.0.1 www.consumerinfo.com
127.0.0.1 actionsplash.com
127.0.0.1 ad.doubleclick.com
127.0.0.1 www.travelzoo.com
127.0.0.1 popup.msn.com
64.113.72.34 autopr0n.com
Gaping assholes I can deal with. The ads still pop up, but they show my own home page instead. (he last entry was from a time I lost DNS service and couldn't resolve my own site. It was vhosted so using the IP in the URL wouldn't work)
autopr0n is like, down and stuff.
It's really not fair to "report" months-old news without checking for updates:
Check out:
Here
and
here.
Covad's gonna be OK. Really.
--NBVB
The best was on page 7. "If you this (on penis) and love her, she will never seperate from you."
:)
Well, either that or she'll just steal it when she does
autopr0n is like, down and stuff.
In-Angela Stone says: Michael, may I know why do you want to discontinue the services?
You say: I've paid you guys probably $1500 dollars or more over the last three years or so....
You say: Now I am disconnected
You say: YES I want to discontinue my service DUH!
(Note that she wasn't asking you if you wanted to disconnect your service. "DUH!" indeed.)
In-Angela Stone says: I am sincerely sorry for all the trouble this .
(Note her apology and extreme grace after most likely dealing with assholes like you all day long.)
You say: fortunately my Telocity back up DSL service is functioning fine so that I can 'chat' with you about being disconnected
You say: can we get on with it?
The proper thing to do if you're angry at a company is to ask to speak to someone in management and blast *them*, not the frontline people who don't know what's going on in the first place. If you want to be mature about it, that is. If you want to be a tantrum-throwing brat, you do it your way.
-Legion
While it's true that if you use the IP address you won't hit a vhosted server, that has nothing to do with the hosts file. the hosts file is just for overriding the DNS system on your own machine. And also, it wasn't the referrer HTTP header that affects VHosting, but rather the host header, (or a full URL in the http get statement).
autopr0n is like, down and stuff.
That's funny man. I checked and not only is it a porn site, but a popup-spewing one. They managed to open some tiny window that I couldn't close (damn IE bugs) that kept spawning them, I thought I was going to have to kill IE's process.
These damn porn-site operators are the scum of the earth!
autopr0n is like, down and stuff.
Heh
.XXX. in because he didn't know, and expected someone in marketing to fix the bug. I'd say it's probably more of a systematic failure then an individual subversion.
Actually, what I think happened was some tech or whatever put
autopr0n is like, down and stuff.
And of course plain old spite.
While it's true that America has a really good infrastructure, we're also the cheapest. @home had a bad deal to start with (they only got about $16/mo/user). They just didn't charge enough money ($4 more a month/user and they'd be firmly in the black)
The fact that the connection is going down is simply spite and more bad management. They want to get more money out of att, and they're trying to force the issue. All they're really doing is making the value of the network approach zero. Instead of $300 million (30 cents on the dollar for what they paid) they're going to get jack shit. And they deserve it too.
autopr0n is like, down and stuff.
Obviously if they really didn't want people outside they're network to use their DNS systems they would have set it up like that.
It's probably just a joke, since their IPs are so easy to remember. There could be a lot of people who's DNS servers are down using these, maybe they just wanted to 'remind' people to use other DNS servers when they could find them, without cutting them off from the 'net.
Not everyone is a humorless bastard, you know.
autopr0n is like, down and stuff.
TELNET SESSION?!??!!!
Have you been hacked or sniffed lately?
You might be lucky that your connection stopped!
--jeff
ipv6 is my vpn
(oxymoronic) AT&T Canada
Actually, AT&T stands for Atlantic telephone and telegraph, at least it did when it started. And even if it stood for 'American' it still would be able to non-ironically wire up Canada, seeing as how it's on the American continent.
autopr0n is like, down and stuff.
You think THAT'S old!
My modem says "Campbell's Chicken Noodle" on one can and "Spaghettios" on the other! And they're attached with string! Why, in my day we were lucky if we got 1 byte/second!
Young whippersnappers.
Angry IT woman in big clompy boots. And talking lint!.
Ok, I've been telling you guys for a couple years now that cable modem companies couldn't make money at $40 a month, that they'd break even closer to $50 a month.
Now, we have a cable modem provider charging $40 a month, and losing $6 million a week from 4 million customers.
That means they'd break even if they were taking in an extra $6 a month per subscriber. Assume 33% for income tax, it comes out to $9 more per month per subscriber.
In other words, somewhere between $46 and $49 a month, they break even...
Gee, imagine that.
Meanwhile, RoadRunner is charging around $45 to $50 a month, if you also have cable TV, which is where they make all the money, and they're not going out of business. All you @Home folks who were bragging 'cause you were paying less, and especially those of you who were bitching that $40 a month was unreasonably high, congratulations; you priced yourself back into dialup.
Everything you mentioned sounds like better content than you're moronic message.
er...
What I mean is, check out worldnet.att.net as a dialup.
Linux friendly; see: www.wurd.com/eng/setup/dialers/linux.html "Linux and AT&T WorldNet® Service"
They also have a newsgroup: worldnet.help.software.dialers.unix-variant
$21.95 a month unlimited, 56K, re-dialers welcome.
Anyway, have some self-respect..
t_t_b
I'm on PJ's "enemies" list! Are you?
How do they get to this site to read all this sage advice?
Chicken & egg, a web site saying if you can't get online do this.
I think the customers of @home need to take a serious look at a more reliable system of internet connectivity than the TCP-IP over Excite@Home. The IP over Avian Carrier (RFC1149) may just do the trick.
OK, I'll bite. I just drove up there.
Here are some hilarious images of this classic f**cked company.
Well, I mean I don't have a problem with legit advertizing, banners or whatever. But popups must die. Unforunetly my hosts hack is a bit out of date.
autopr0n is like, down and stuff.
% rpm -q bind /etc/resolv.conf
bind-9.1.3-4
% rpm -q caching-nameserver
caching-nameserver-7.2-1
% rpm -q redhat-release
redhat-release-7.2-1
% cat
domain inhouse
nameserver 127.0.0.1
%
Yep, it's there. (And if you're running Windows... why are you reading Slashdot?)
-E
Send mail here if you want to reach me.
This is standard practice in the industry, except that this "Angela" that you talked to appears to be a rather slow reader, based on your experience. Oh well, guess it's hard to hire good technical help for $8/hour!
Send mail here if you want to reach me.
Here's the scene..The excite@home network provides access for ~4-5 million customers. ~900,000 of those are att@home customers. AT&T wants excite to go bankrupt so that they can buy Excite for a steal at 300 mil or so. AT&T does not have a broadband network of their own yet. They cannot possibly convert all their customers over to AT&T unless they buy broadband networks from someone (namely excite!). The other companies dealing with Excite are Cox, Comcast and Charter. Cox and Comcast at negociating new deals with Excite. Charter has their own broadband network (Pipeline) to convert customers over to. AT&T is playing a chicken game with Excite right now. Excite has played the latest card (bluff?) and shut off all the AT&T at home suscribers. Charter has switched all their customers over to Pipeline. I'm not sure what Cox and Comcast are doing but I do know that they are re-negociating contracts with excite right now and have treated Excite with respect. Excite has responded in kind. They have told AT&T to FSCK OFF and tried to keep the others online.
I'll be willing to bet that many customers will switch from AT&T to DSL or other competitors unless AT&T agrees to pay a reasonable amount to acquire the Excite network within the next few days.
Bottom line...AT&T is losing money fast and pissing off many customers right now. I'll bet they offer excite >450 million on monday!
This wil be interesting. I'm just glad I have charter (now Pipeline) service.
Y
no sig.
I'll be the first to tell you I'm a AT&T Whore. AT&T's handeling of this is horrible. I work for the recently split off AT&T Wireless and can truly say i've never been more ashamed to be affiliated with the AT&T name.
l #d ec1-1
I'm a California baised AT&T Broadband customer and everyone in this area confirms that like me, they never received any notification (email, snail mail, phone, smoke signal) that their would be a potential outage, e-mail address changes, provider change, etc.
I spent a good 2 hours this morning trying to reach a representative to find out when my service would be back up (10 days is a big window). Every number was busy or sent me to an IVR that dumped me to a prerecorded message saying my service would be back up withen 10 days, blah, blah, blah.
I finally called and took the route for new service. It was answered withen 20 Seconds (BASTARDS!). I asked the representative that answered to help me and was read some script they give the phone monkeys, and told that their was a mailer sent out on the 12th of Novemeber and possibly due to the terrorist attacks via the mail system it could be delayed (I got my bill from them today postmarked nov 28th). I've done phone customer care and know how much it sucks, but I had to laugh at that numbskull response and ask if that was his own thought or if it was a script.... That's when he promptly told me he was terminating the call.
However when I did get backonline with a old dialup that was thankfully still active The AT&T Broadband Help site was no help at all. I check out some of the other providers and I don't understand how Rogers can give such stellar customer service via one web page.
Check out thier transistion support page....
http://www.rogershelp.com/transitionupdate.shtm
And not even be shut down yet, while AT&T who is offline can't even give it's customers basic information.
Yesterday I got a letter from Cox (for Cox@Home) stating they were raising my bill by $5.00 - normally, I wouldn't have cared - I know what they are providing, they don't hassle me too much about attempting to stay "static" (IP wise) while they "roll out" DHCP (hey, for some reason my FreeSCO hangs when set to use DHCP - it boots, and sits waiting for some DHCP message it never gets - anybody else run FreeSCO and know about this?). But during the wait to see if I would be dropped, it was kinda hilarious.
/. and Fark, with a few other odd ducks thrown in), in prep for editing a hosts file. Then, I set up DNS caching on my FreeSCO box (I should have done this long ago), a visited a lot of other sites. Then, I posted pleas on a couple of message lists I am on for DNS servers, and got responses. Then I waited...
Friday, I took precautions - I first pinged and got every "important" IP for sites I visit a lot (mostly
Well, everything still seems good - but that could be my DNS cache - let me google a funky site now...
Seems OK - googled for "harpoon fish", hit a site called "asianartresource" in Hong Kong - loaded up fine (hell, faster than some local online stores).
I am on Cox@Home, as I noted before - so, things are OK here in Phoenix, as of 1:00pm AZ time Sunday.
As a "just-in-case" - anyone know if it is possible to "hand modify" FreeSCO's init files to have it point to more than two DNS servers (so I can type in these extra ones posted everywhere, as a just in case)?
Reason is the Path to God - Anon
Judging by the shear number of Ginger-related posts on slashdot during the time of the leak, I definitely have to think that something is afoot. This is just way too obvious of a slashdot type story.
If you ask for this deal, and they want money up front, contact the California State Attorney General and file a false advertising complaint.
Get serious dude, I remember driving from Graffenwhor to Mesau in 2 and a half hours doing 90 MPH in an army van and the BMW would pass us as streaks! 4 or 5 hours to cross an european country if your only on a moped.
Europe is much more planned than US or CA you can literaly fly into a major city, walk to the bus stop, go to the train station, jump on a bus to almost anywhere. Usualy you can do it all on one ticket.
Apocalypse Cancelled, Sorry, No Ticket Refunds
I'm on the Australian Optus @ Home and they just recently (two weeks ago) bought the Australian interest away from Excite. No down time at all.
The MyTh - I am a figment of the Imagination - [Im Probably even not here]
I live in Denver, CO.
:(
The first time I tried to use the net saturday, I determined that I still had IP connectivity (I could ping the gateway, at the least), but no DNS, as many others have reported. After spending an embarrassingly small amount of time trying to work around that, I rebooted the modem.
that = BIG MISTAKE
Because now the modem is stuck in an endless cycle of trying to get back on the network, (ie: "online" light never goes solid). dhclient successfully(?) retrieves the addy 192.168.100.11, which is what it does when the real DHCP servers aren't responding. It's been doing that since saturday, no change.
Right now I'm on campus downloading the NetZero installer
On the other hand certain ADSL plans here require you to run a windows program just to connect to the service. I wouldn't go making blanket statements that only go with cable if it's your only option for broadband, because many times, cable is the better choice.
Is there any precedent for something like this? I can't believe it's actually happened...in any case, I'm exceedingly pissed off that my email account has been disabled and my emails bouncing. What a nightmare for people everywhere (sysadmins of mailinglists, etc.)...
I'm using (well, WAS using) a Linksys Cable/DSL Router (with NAT). Unfortunately, my machine couldn't use DNS when behind the Linksys NAT, so I've had to (hopefully _temporarily_) go back to being hooked up directly. Very strange, and the people at AT&T broadband customer service didn't know of a fix - they said it'll hopefully be fixed, but they'd not heard of the problem.
Some crap seems to go on.
:-(.
Even though I'm in Oregon that is supposedly transferred, I'm out of luck.
The problem is that I used to have a static IP on my UNIX box. All the automatic updates were for DHCP'd Windoze (this is why their instruction starts with "reboot"). I was not able to find an instruction for what I should do, so I think about saying "Fuck it!" and going back to friendly local provider with a 56K since I live too far from CO for DSL
Tigers respect lions, elephants and hippos. Maggots respect no one. (C) S. Dovlatov
So for CDN 12/hr you want me to jump for fucking joy at your existence. Are you jumping for mine? I used to care, and burnt out, because in the end, everything is taken for granted. You can spend 5 min or 45 min with a call. And they're back the next day wanting more. More of what I don't have. Asking for things we don't have, things I cannot do, things not part of our support. And when you can't do anymore, they whip out their little get-outta-jail-free card, and bitch about the service.
Whatever you do for a living, I'm sure that a lowly peon like me doesnt register on the radar of someone as distinguished as yourself. I get ignored and treated like shit most places I go (retailers, restaurants, etc,) because I'm not dressed in designer black leather, holding a $10 cup of coffee I bought with my Visa Gold. I'm difficult to ignore too, as I'm 6ft 2, skinny 160lbs and bald as a cue ball with a friggin big nose. So don't give me that suburban father attitude about MY poor attitude. I've bent over backwards for people like you for a long time, and your kind just keeps treating us like shit. You're just the kind of self-important asshole that goes out of his way to make the small people feel smaller. And calls back the next day expecting "superior service".
Like I said, you get what you pay for. You want superior service, pay for it. $40/month doesn't get you a CCNA OK? Hell, if I had my CCNA, I wouldn't be needing to do tech support.
I've lived with a 512kbit cable modem in the uk for some time, and having a few months of ATT@Home i'm quite pissed that it's no longer working.
However i suggest you set up 'tc' on linux to shape the traffic on your linux system. I'm certainly no genius on this subject but if you have linux throttle incoming bandwidth at 1480kbit then you should be able to ensure that you constantly sit just below the limit for any given second.
My main use for tc is to shift large files from my us cable modem to my uk cable modem. I'm had it set to limit my outbound usage to my UK ip address to 112kbit, but set that traffic to be of very low priority - the net effect is that i can upload data all day long. The remaining 16kbit of outbound bandwidth is enough to leave room for all the other tcp control packets (keeps downloads fast) and whenever i upload anything else it takes priority over my bulk upload.
neat eh?