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Let's Kill the Hard Disk Icon

Kellym writes "The desktop metaphor is under attack these days. Usability experts and computer scientists like Don Norman, David Gelernter and George Robertson have declared the metaphor "dead." The complexities blamed on the desktop metaphor are not the fault of the metaphor itself, but of its implementation in mainstream systems. The default hard disk icon is part of the desktop metaphor. And the icon is the cause of the complexity created by the desktop"

214 of 613 comments (clear)

  1. It really doesn't matter... by Gogl · · Score: 5, Insightful

    Yes, they are correct in saying that having the hard drive being somehow subservient to the desktop is confusing and well, wrong.

    However, in the end it doesn't really matter. Why? Because there are either people who understand why this is wrong and therefore it doesn't matter to them, or there are people whose understanding of a computer is one that it would require more then changing the hard drive icon to make them undestand.

    That, and I'm willing to bet that neither of these sorts of people really care one way or the other.

    Well, it's just my opinion I suppose, and you have the right to disagree. But I've always thought the recursiveness of the desktop didn't really matter.

  2. Yah right... by TZA14a · · Score: 5, Insightful
    The vague space of the hard disk should not exist for you.
    Call me old fashioned, but I for one am _not_ baffled by the vast regions of "vague space" that my file systems offer me. I don't want hundreds of stacked desktops for everything I do. This might be nice for Joe Random Luser, but if you intend to do _LOTS_ of things with your computer, and interconnect them, having the power of a file system at your disposal helps a lot.

    It is possible to build labyrinths of internal directories that eventually become too deep to navigate via the mouse.

    Yeah, that's the way it goes - the same "usability experts" who have brought us the "tree control for everything" metaphor that totally sucks in large directory trees now want to oversimplify even more. Perhaps, if the mouse is incapable of filling your needs, you should consider alternatives... such as the keyboard and a sensible autocompletion. Every time I see someone use a keyboard based navigation tool (Windows Commander comes to my mind, or bash completion), they're about ten times faster than click-move-click-move sequences.

    1. Re:Yah right... by fixion · · Score: 5, Insightful
      Keyboard-based navigation tools -- e.g. a command-line interface -- are ten times faster if
      • the user has already learned the interface. (The learning curve for command-line interfaces is steeper than for GUIs, especially if the user has first experience with a GUI. With a blank slate computer user, the learning curve is about the same...but how many blank slates who've never used Windows -- or a video game controller -- do you find?

      • the user doesn't have to re-learn the commands.The problem with most command line interfaces is that they are unique to a particular application. The keyboard shortcuts are unique, the modifier codes are unique, etc. That means learning a new interface for each application. Innefficient!
    2. Re:Yah right... by TZA14a · · Score: 3, Interesting
      You are right in both your claims, I think, but...

      Keyboard-based navigation tools -- e.g. a command-line interface -- are ten times faster if

      • the user has already learned the interface .

      Okay, totally valid point. It _is_ of course non-obvious how to use vi for text editing or bash for file manipulation. Still, most people who use computers for work use them for hours a day - and mostly using the same applications. So, being able to use them is IMO much preferrable to being "simple".

      • the user doesn't have to re-learn the commands.

      That, of course is an implementation problem - if you take a look at GNU software, there's the Readline library that controls how you enter text (and a few more things :)) in almost any application. So you set your preferences once, and they work in your mail client, on the shell prompt and in your web browser, just the same (of course, with configurable exceptions and all the candy you'd expect from a solution for smart people). Trouble with readline is only that it's GPL licensed, and therefore never found adaptation in any non-free (or non-GPL, for that matter) software...

    3. Re:Yah right... by nosferatu1001 · · Score: 2, Interesting

      So you are saying you'll trade a lifdetime of innefficiency for 10minutes spent learning an interface?

      LOVE your logic!

    4. Re:Yah right... by Surak · · Score: 2

      The user has already learned the interface. (The learning curve for command-line interfaces is steeper than for GUIs, especially if the user has first experience with a GUI. With a blank slate computer user, the learning curve is about the same...but how many blank slates who've never used Windows -- or a video game controller -- do you find?

      Actually, I think the poster of the parent comment was talking about OFMs. These actually don't have a steep learning curve because A) they're usually at least quasi-GUI, and B) they all use the same keystrokes, so once you've learned one OFM, the others are all pretty much the same (F5 for copy, F6 for move, F7 for mkdir, F8 for delete, yada yada) (this contradicts your second point)

    5. Re:Yah right... by crawling_chaos · · Score: 5, Insightful
      This is starting to sound like the arguments my car freak friends have about standard versus automatic transmissions. What they don't seem to get is that drivers like me don't care about optimum performance, we just want to get from point A to point B. In fact, I gave up my car and started using public transportation because I hated dealing with car maintenance and I happen to be fortunate enough to live in an area where I can get away without one.

      The average computer user wants to do his job, which often has very little to do with the computer. That 10 minutes you refer to is better spent doing something else. You and I may find that ridiculous, but we're in the minority.

      These studies are based on how average users (not your average Slashdot reader) use their computer systems. We can rail all we want to about "dumbing down" the interface, but in the end we don't really count. We'll learn the new way far more readily than the average folks will learn our way.

      --
      You can only drink 30 or 40 glasses of beer a day, no matter how rich you are.
      -- Colonel Adolphus Busch
    6. Re:Yah right... by Orycterope · · Score: 5, Funny

      Call me old fashioned, but I for one am _not_ baffled by the vast regions of "vague space" that my file systems offer me.

      Same thing here. The hard disk is the physical place where my files reside. Simple enough.

      Then, when I click File-Open in Word, the little man inside my computer takes the bus on Data Road to go get my report.doc file. I get it, no problem with that.

      But before buying tickets, he checks in its drawer, and if a small part of the file happens to be there, he hands it to me before getting on the bus and bringing me back the whole thing. Efficient and fast, I get that.

      But, the files aren't always accessible by bus. Sometimes, the little man has to ask his daughter Ether to get on her bike and go fetch my report.doc from the neighborhood. But she's been warned : she can't take the road until there's no more car in sight. If she ever get slammed on her way back, she must drop everything, get back to the little man's house and try again. I know, it's weird, but that's the way it works.

      Thanks to my company's 3 hours intensive training, I know the ins and outs of my computer. I don't need no stinkin' abstraction. Let's deal with the real things.

      - There, Ether. Take that to Slashdot.

      --
      Just because your voice reaches halfway around the world doesn't mean you are wiser than when it reached only to the end
    7. Re:Yah right... by tswinzig · · Score: 3, Interesting

      Every time I see someone use a keyboard based navigation tool (Windows Commander comes to my mind, or bash completion), they're about ten times faster than click-move-click-move sequences.

      This is absurd. Perhaps if they are navigating a tree of folders they are intimately familiar with, but I can navigate a tree or set of folders much quicker with a mouse then a CL and autocomplete. Especially if the folder names are unknown to me.

      --

      "And like that ... he's gone."
    8. Re:Yah right... by Marillion · · Score: 2

      I completely agree. I don't think it is in anyone's best interests to hide the fact that beneath all the GUI's and other metaphors there is still a computer. A computer has parts: hard drives, RAM, modems, network cards, scanners, printers, sound cards. Hiding this only allows people to think they can get away with knowing less.

      In another application, the automotive sector, think unintuitive the Engine Starter is. Why I remember a golf cart that automatically started it's gasoline engine when I pressed the gas pedel. Most people understand that gasoline engines need to be "started" and I think they are better for it.

      --
      This is a boring sig
    9. Re:Yah right... by jellybear · · Score: 2, Funny

      Pointing and grunting has an easier learning curve than leaerning to speak in a human language. In the long run, though, language is more efficient for communicating which is why, I believe, most companies look for employees who can speak/write.

    10. Re:Yah right... by geekoid · · Score: 2

      the user doesn't have to re-learn the commands.The problem with most command line interfaces is that they are unique to a particular application. The keyboard shortcuts are unique, the modifier codes are unique, etc. That means learning a new interface for each application. Innefficient!

      not as big of a problem as one might think.
      usually using keybnoard commands in a gui app. will have the same effect as the mouse. so I use my navigation keys to move between menu looking for a command. Which is what a mouse does. Then once your through the learning curve, the time saved by using the keyboard more then makes up for any extra training time that might occur. You got to train with the app. with a mouse too.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    11. Re:Yah right... by novarese · · Score: 2
      I don't think it is in anyone's best interests to hide the fact that beneath all the GUI's and other metaphors there is still a computer.


      You don't think a CLI is just another way of hiding the innards?


      Why I remember a golf cart that automatically started it's gasoline engine when I pressed the gas pedel.


      Almost all gas-powered golf carts are like that. You don't want to leave a noisy gas engine running while players are trying to concentrate on making their putt. Now think about how annoying it would be to have to turn the start key 100 times per round.

    12. Re:Yah right... by melatonin · · Score: 3, Interesting
      This is starting to sound like the arguments my car freak friends have about standard versus automatic transmissions. What they don't seem to get is that drivers like me don't care about optimum performance

      Disclaimer, I'm a sports car geek, and I drive a 6-speed.

      The one argument that can be said, and this applies to computers, is that people turn their brains off too often. Manual transmission gives you better performance because it gives you direct control over the engine- it's all up to you. Driving is an active activity, but most people in North America (well, every region of NA has its habits,) take driving as 'I'm sitting in this lane until my exit shows up, and I'll ignore everything around me.' North America has the worst trained drivers...

      These people also like to install in-dash DVD-Video players, because they find the act of driving... boring or something. They'd rather watch a movie while they drive--turning their brains off.

      To relate this to computers, a computer is not like using a TV or a toaster. It's a tool and needs to be used like a tool- with an active brain. I remember back in the day when computers were rare, and I'd do vector artwork on computers, people thought it was cheating. "But the computer does everything for you!" Maybe there were thinking of Print Shop, but that's the reputation computers have. It does stuff for you.

      It takes learning to use computers, and most people are very afraid to learn outside of their 'domain' (there domain being their profession). And this is one of the biggest problems I've had with Microsoft guis. "Let's show the user everything, let's make everything one click away. We'll make enough toolbars that can fill up the screen. Is there a task to do? We'll try an do it for them!" That really kills a user's need to explore, and people won't become better computer users that way. Most people don't even know what Style Sheets in Word are, and they're arguably the only good reason to use Word (once you turn off all that automatic formatting crap).

      Not that our way (um, Unix) is better in that people should learn it. Raw Unix just wasn't designed for users. This article was about mainstream guis... that points to Microsoft :) Mac users are known for becoming experts with their computers, whereas Windows users are always asking me to fix their computers... free up hard drive space... "do I need more memory?"

      My mother understands Adobe Illustrator much better than she understands Word, and Illustrator is a far more complicated program. She gets pretty clueless about some of the aspects in Word sometimes. She's often able to figure out Illustrator on her own.

      Back to the article, the hard disk icon is bad. People don't want to manage files. They don't even want to think about filing. A more ideal solution would be a database like storage system where the user could always find what they wanted easily, and saving was transparent. Then you'd need 'undo' and 'drafts' to make up for that, which is something that people understand easily. This is trading efficiency for usefulness. What else are we going to do with our 1 GHz machines?

      But this desktop idea is just stupid. How many people do you know have cluttered real desktops and digital desktops?

      --
      Moderators should have to take a reading comprehension test.
    13. Re:Yah right... by tswinzig · · Score: 2

      If you don't know they're names, then how do you know where you're supposed to be going?

      Two scenarios.

      First, let's say you're just browsing through your file system looking for something. Each time you expand the directory, you instantly see the ones below it, and with a simple click can expand the directory of your choice... ad infinitum. Way faster than typing the first few letters, hitting tab, typing 'ls' or 'dir' and ENTER, etc.

      Second scenario, you know approximately where you want to get to, but the folder is buried deep. Click, click, click, click, click, click. You're there. With CLI, you're trying to remember the sequence of folder names to get where you want, much slower.

      Some things you can do faster in CLI. Navigating a directory structure is not one of them.

      --

      "And like that ... he's gone."
    14. Re:Yah right... by tswinzig · · Score: 2

      Er, I don't know about you, but most of the time, I am entering familiar filenames in familiar directory hierarchies (do you really spend the majority of your time in unknown territory?).

      And, using MSWindows' braindead file selection dialog, it's equally slow, every time.


      This is humorous, since you can just as easily type the name of the directories/files in a windows app's file selection dialog box, just as you would on the commandline. Better yet, autocompletion is available without having to hit TAB all the time!

      Of course, if you spent as much time learning the tricks of the GUI as you do the CLI, you might already know this.

      --

      "And like that ... he's gone."
    15. Re:Yah right... by benedict · · Score: 2

      That leaves .09% of your time unaccounted for.

      Nose-picking?

      --
      Ben "You have your mind on computers, it seems."
  3. glorified directory by hyrdra · · Score: 3, Interesting

    Well I have to say I don't agree with this article. By it's own admissions, a desktop is a limiting space. It is true that for novice users a desktop metaphor is a comforting feeling and most do not leave it, but navigating the complex structure of an entire computer via desktops would be silly. It does make some sense to organize a hard-disk, but this is what the filesystem is for. If I read the article correctly, it implies scraping the tradional rooted filesystem in place of one in which is organized into several main points of interaction via a desktop metaphor.

    We would then have a different desktop for different parts of the system -- e.g. an operating system desktop which would expose internal controls, configuration files, utility programs and other settings, several program desktops, etc.
    In pratice it sounds good but I don't think anyone will take to it very well or it will be that different. In fact, most desktops are just glorified directories anyway that are always open and at the lowest level. So what's the point of difference, because I fail to see one.

    --


    "I'll just chip in a bit for RedHat: I actually have that installed on my university machine." - Linus, '95
    1. Re:glorified directory by mr3038 · · Score: 2
      In fact, most desktops are just glorified directories anyway that are always open and at the lowest level. So what's the point of difference, because I fail to see one.

      This is exactly the point. And this is IMHO where all current desktops fail! How about making desktop to be a directory and nothing else? In fact desktop should be a browser window itself with "home desktop" and "parent desktop" buttons. This way you'd have many desktops and when you use them you'd be using the real directory structure.

      The way I'd want it to be is that all the configuration files for user should be saved in "~/Settings" or something like that so that user's home directory (~) could be used as default desktop. As it's today, home cannot be used as default desktop because practically all apps want to save their config in you home. Sure hiding all dot-files does help, but that only gets us where microsoft is now - for example worms could hide themselves with rename and so on. If there would be directory for settings I wouldn't have any reason to hide any files from listing (. and .. are not files on this desktop!) Creating a new folder on your home desktop would be the same as 'cd ~; mkdir "new folder"' in your CLI. Deleting a file from desktop would be the same as deleting file from the directory your desktop currently presents.

      The only question that remains is when should desktop be moved to child directory instead of opening a new browser window for that directory. I'd be happy with desktop moves always unless you press shift/control+1st/middle mouse button to open new window so that UI would be practically the same as opening a link in a new web browser window.

      --
      _________________________
      Spelling and grammar mistakes left as an exercise for the reader.
  4. Where's some real work on this? by Anonymous Coward · · Score: 5, Interesting

    About the time I got to him describing Linux GUIs as "simpler and are easier to use and manage" I was starting to realize that while the author starts off with an appeal to authority "X, Y, Z say I'm right!" the article was mostly just a few ill-explained conjectures interspersed with a bunch of filler.

    Where's some real data on desktop usability? Surely if the desktop is considered so wretched, there'd be a score of empirical HCI studies that:

    1) Proposed an alternative
    2) Actually went out and prototyped the alternative
    3) Showed that the alternative was more efficient than the desktop

    But I'm not seeing anything coming out that would seem to indicate that the desktop was dead.

    1. Re:Where's some real work on this? by Graspee_Leemoor · · Score: 5, Funny

      What you don't seem to realize is that HCI studies are all a complete load of bollocks; HCI is the "social policy" of Computer Science. (Thinking in degree terms).

      I nearly murdered the lecturers who tried to teach me on the HCI part of my degree course. While it's true that programmers usually design bad GUIs, the same is true of HCI researchers, except the other way round:

      While a programmer will implement a bad gui because he just makes it so it can access the functions he wants, and figures that because he knows how to operate it- that's good enough, the HCI researchers will draw little diagrams, write up "task lists" and waffle on about the importance of various colours and auditary cues, being careful to cite some vaguelly relevant psychology papers and spend far too long being politically correct and work out how e.g. dead people will be able to use the menu on the mobile phone.

      Finally they will "play test" their proposed user-interface on a random group of people who will swear blind in exchange for money that they have either a) never used a computer before or b) it was a mac. The play test might even consist of a paper-based simulation- leading to hilarious role-playing games:

      luser: So next I think I would click on this here
      HCI scum: With the left or the right mouse button?
      luser: the middle one
      HCI scum: ohhhh. interesting. roll a d20. Oh, the orc takes you by surprise.
      luser: WTF?
      HCI: exactly
      luser: I kick the orc!
      HCI: with the left or the right leg?
      luser: the middle one.

      The "play tests" of the gui (ignoring, as you should the above surreality) never yield interesting data because the researchers pay far too much attention to how individual users expected things to behave, even when they had no computer experience. The point is that computers that allow you to do more than a few simple things will always be semi-complicated by nature unless you dumb them down to the level of mobile phone/pvr menus- and then, as we all know it becomes frustrating to use them when you want to do something quickly, and impossible to do something complex or not envisioned by the manufacturer.

      I mean, take for example that whole generation of people who refused to learn/couldn't set their vcrs to record one simple program. True- vcrs didn't need to be that complex- we now have electronic on-screen guides to programmes that make recording a doddle, but at that time the complexity was needed to keep the costs of the machine down and also technology was not as advanced.

      However, there will always be some piece of kit that requires that same level of expertise that setting a vcr did, perhaps more, especially given that computers tend to be able to be used in a non-linear manner when compared to the simplistic menus of consumer multimedia devices.

      People who can't accept the idiosynchrasies of the computer interface and learn to phase it out (exactly such things as a hard drive icon) will never be any good. Such people tend to learn a set way of doing things on the computer, so if you fuck with their desktop and move the icons about for example they end up madly clicking on an empty piece of desktop and sobbing uncontrolably when they realize nothing is happening.

      The point is that if the hard drive icon needs to be changed because it's a confusing representation of how things are, then the users for whom this would be a problem have already lost.

      I *DO* agree that we could do with another layer of abstraction though. For example, a user might have some mp3s he downloaded in the My Documents folder where IE defaulted to saving them- other mp3s in My Downloads, where X random download manager put them- and yet more in another directory from when he ripped a cd with some other app. It would of course be nice to be able to easilf list all mp3s on the computer, no matter where they are, as in this case, and indeed many others it is not relevant to the user where the files are- only to the programs and the os. (If you would normally create a "bad rips" directory to put certain mp3s in you now instead tag them with the meta data that they are bad rips...) Now, I know you can just use a file search to find all mp3s on the hard drive, but say you want to find all the mp3s longer than 5 minutes, or ones of just hip hop- some meta-data is needed to help you fine-tune your search criteria.

      While it is true that some programs now, like Windows Media Player can "catalog" your files for you it is nowhere near as good as having a meta-filesystem built into the os.

      The same meta-tags would be in all the files on the whole internet (tm) too- would make finding stuff a lot easier. I think TBL was going on about having more meta-tags for web pages and some clever system for stopping the obvious abuse of the system by vendors of unscrupulous pr0n.

      Sorry for rambling on like some insane karma slut, and for the spelling, which is well below my normally fantastic level, but I am sitting here really tired, waiting for FFX to be released...

      graspee

    2. Re:Where's some real work on this? by spankfish · · Score: 2

      IBM (and others) tried to make on-screen objects look and act like real objects. Real CD player [iarchitect.com] and RealPhone [iarchitect.com]

      The interesting thing about this is that it's rather pointless. It's simply another rehash of an existing interface. Let's face it, very few people know how to make a phone or CD player work without their button panel.

      I reckon dropping the metaphors is a good thing though.

      --

      NO TOUCH MONKEY!
    3. Re:Where's some real work on this? by spitzak · · Score: 2
      It seems to me he is comparing "placing things on the desktop" with "placing things inside a storage window" (ie a finder). He proposes that that the storage window is bad (though he seems to think that placing "folders" on the desktop is ok, though that looks exactly to me like a storage window with a desktop icon to open it). Because the desktop can fill up he then proposes that many desktops (pretty unrelated to Linux virtual desktops, by the way) be used to give more space.

      I think his alternative will fail the moment the user needs to move an item from one desktop to another.

      The only alternative I think to current usage is to make the desktop only be a surface for windows to lie on. All files go into a "storage application", which is probably launched the same way as any other program. For most users this storage appliation would be exactly like the desktop except it would be in a window, which would allow it to be resized, raised atop other windows, etc. You could still drag & drop on it.

    4. Re:Where's some real work on this? by Matthew+Weigel · · Score: 2

      That's a pretty angry view you take there. It's also, in my experience, a pretty inaccurate view.

      HCI is not about taking an idiot off the street and letting them write an opera; it's about taking the skills and experience a user already has, and letting them go from there. An idiot off the street should be able to figure out how to play Chopsticks, possibly learning it in the process. A musician should be able to write a better opera more easily. Somewhere in there, the idiot off the street should be able to step up with the computer's help.

      Put in more abstract terms, and put very simply, user interface design is about minimizing the investment in first learning the software, tooling the learning curve for maximum slope, and - here's the part you missed - letting the computer be as useful as possible. It may be voudoun, but that doesn't mean that its not difficult to do right, that people can't tell when you do it wrong, or that it doesn't actually make things better.

      Get your head out of your ass, and go Ask Tog

      --
      --Matthew
    5. Re:Where's some real work on this? by Matthew+Weigel · · Score: 2
      Now you see, here's where I disagree, because I think UI design is something that's more important for people who already know the software- not exactly power users, but people who use the software regularly and can properly participate in a discussion of the flaws in its interface. These people could know for example that the way of achieving a certain task is too long-winded.

      I disagree. First of all, such a way of thinking is completely unhelpful to people writing new software - where do they start? Aren't there some basic principles they can follow initially? (yes)

      Second, long-term users are frequently blind to their own habits and needs. I would actually argue that people 'in the field' are who matter - preferably those who haven't used the software, but have some idea how they want to work. They can tell you how they think about the problem, what they do very frequently, what they do rarely, etc. Now, UI design isn't a 'one-time' thing, so after some work has already been done users' comments should be listened to (and sometimes ignored), so that the designer can find out what he missed before.

      You seem to be arguing that UI design should pay attention to actual users, which is true - you design for the audience your software is aimed at. If it's Mathematica, mathematicians; if it's email... then every computer user.

      New users of the software face a pretty standard "cost of entry" learning period, a period which, ironically, can be made more torturous if a good and novel UI design is employed, since it probably differs markedly from the standard OS way of doing things.

      Yes, and at that point there's a tradeoff between building on what the user already knows, and designing the interface for an optimal learning curve. I.e., I already addressed this. The interface designer's goal is to maximize the usefulness of the computer to the target user by taking into account the users pre-knowledge and designing an interface which smoothly scales in power from beginner to expert.

      The HCI UI researcher's goal, generally, is to either expand the toolbox the interface designer has (with useful tools, not crap like the wheel mouse), or explore ways that the interface designer can make the scaling more smooth.

      Also, users who have never used a computer at all before have a lot to learn, and despite what people think, user-interfaces cannot be "intuitive".

      This is based upon a flawed definition of intuition. More specifically, not the definition used by HCI folks when they make statements about intuitive interfaces (I'm sure you can see how much fun it is to poke holes in people's statements by changing definition, and then ridiculing what their statement then means). Intuition, as it is generally referred to in this case, is based on prior knowledge - another way of naming low-level educated guesses. In that light, an 'intuitive' interface is one that builds upon the user's preknowledge, and is only an accurate description given a certain audience. Pulling out Mathematica again, the target audience will be able to make an intuitive leap about the meaning of a sigma after typing "Sum[...]". But Joe R. User might expect a bunch of plus symbols, resulting in nonintuitive output for someone other than the intended audience.

      --
      --Matthew
  5. Huh? by johnburton · · Score: 4, Insightful

    That article is just daft. It seeems to be saying that a hard disk directory structure is much better than a desktop because you can have unilimed space and organise it by directories, and then goes on to say it should be abolished and replaced by multiple desktops.

    Maybe I missed the point. I hope so, then the article would make sense.

    In my opinion the whole desktop metaphore is flawed. The screen should just be a view of the hard disk, but each user should have their own namespace on the disk and not be able to even see others files, or there system files without running special tools.

    The problem with windows is that sometimes "My Computer" is a subdirectory of the disk and sometimes the disk is a sub-item of My Computer. It confuses me and I'm supposed to know what I'm doing!

    --
    Sig is taking a break!
    1. Re:Huh? by MadAhab · · Score: 3, Interesting
      I think you misread the article, because it makes nearly the same case you do; a "desktop" should be a logical work area. Just extend what you said to include shared work areas and you've got what they're getting at. Recourse to other filesystem tools should only be for administrative work, and applications should be designed to conform to this expectation.

      Consider the number of users who can't find files after they've downloaded them and you'll see how right they are. Consider what "My Documents" tries to do and you'll see that half-assed efforts have been made to address a fundamental usability issue.

      If you've ever gotten really used to multiple desktops for organizing your open applications - if you are one of those people like me who has about 25 windows open at any given time - you'd see what a strong point they have beyond the filesystem notion; it makes more sense to put similar tasks and data in groups together, to have a fairly flat set of groups, and to be able to switch between these contexts.

      --
      Expanding a vast wasteland since 1996.
    2. Re:Huh? by reverius · · Score: 2

      That's because the "Desktop" in Windows is merely a folder on the hard drive, while the hard drive is simultaneously an icon on the Desktop... and "My Computer" is a completely artificial layer of abstraction between the two.

      That is what confuses people, IMNSHO.

  6. Named desktops by LegendLength · · Score: 5, Funny
    The vague space of the hard disk should not exist for you. Ideally, your machine should be a collection of desktops that you have created and named, that are easy to track via a menu or toggle button, and are each understandable because they follow the same rules and offer the same limitations.
    Yes, yes...you could even store those named desktops in a tree-like structure. Brilliant.
    1. Re:Named desktops by ImaLamer · · Score: 2

      "The vague space of the hard disk should not exist for you. Ideally, your machine should be a collection of desktops that you have created and named, that are easy to track via a menu or toggle button, and are each understandable because they follow the same rules and offer the same limitations."

      "Yes, yes...you could even store those named desktops in a tree-like structure. Brilliant."

      This is got to be the best response this this article yet. Instead of starting a new thread I must say here that this guy is jumping ahead of the game.

      The desktop isn't fixed yet! It's not close to done. It isn't smart enough. I think that eventually we will need/want/have desktops that are smarted and more interactive. But there needs to be work done between the users, the kernel writers [of all OS/platforms], the userland writers all of it.

      As computers get 'better' and faster some of us will stray from the bland picture frame desktop. Maybe this guy's idea would work better as his 'desktops' as tiles on The Desktop?

      I've already responded saying that this is a silly idea all together.But now I see it as a way to change the way I see my system and I don't like it.

      I want to know where my files are, I may want to just look through them. Sorry if that bothers you.
  7. /complexity/ ?? by Cally · · Score: 5, Funny

    Pardon me, I don't mean to flame these well-meaning researchers, but... anyone who finds the drool-proof Fisher-price desktop interfaces of "modern" commercial OSes "complex", after 15-20 years for the concepts to sink into the culture, and umpty-zillion dollars in usability testing, HCI factors researchers, Xerox, MIT MediaLab, Apple, XP, blah blah blah... probably shouldn't be left on their own with a box of matches, ya-know-what-i-mean?

    --
    "None are more hopelessly enslaved than those who falsely believe they are free." -- Goethe
    1. Re:/complexity/ ?? by Twylite · · Score: 5, Insightful

      ...and despite all this time, effort and money, most people still find computers complex to use.

      My SO can pick up a remote control, figure it our without the manual, and operate the TV, VCR, and Hi-Fi. So can my parents. They are happy to set the message on their answering machine, program numbers into their phones, do combo-cooking with the microwave and generally use your average household technology without instruction ... but not a computer.

      First you have to know about the idea of clicking with the mouse. The whole left-click / right-click thing which we take for granted and do 20000 times a day is NOT easy to catch onto for a new user. Once they have the idea, they still do know what to do.

      "Start button? But its already started, why do I want to start it again?". How about the little icons on the taskbar? Any idea what they mean if you haven't been told? There's a deskpad with a notebook and pencil on it [looks like a writing application, but its the desktop]. Then a big blue "e" [here is South Africa we have a TV channel called "e" with a very similar logo]. Then a clock inside a square [that would be outlook].

      When there IS a window open, there's three funny looking icons at the top right. Ask a new user if they can guess what they mean.

      With the exception of international standard symbols (like the power symbol), most people can't guess the meaning of icons. Your average Word user goes on a 3 day course to learn the basics of clicking on the correct toolbar icon, when they could select a perfectly meaningful English word from the menu system.

      The whole idea that GUIs are easy to use is a myth, as is the idea that icons are somehow more meaningful to users. These ideas have been forced down our throats by marketing droids and the odd technical writer who things (s)he knows his/her stuff.

      --
      i-name =twylite [http://public.xdi.org/=twylite], see idcommons.net
    2. Re:/complexity/ ?? by gfxguy · · Score: 5, Informative
      My SO can pick up a remote control, figure it our without the manual, and operate the TV, VCR, and Hi-Fi. So can my parents. They are happy to set the message on their answering machine, program numbers into their phones, do combo-cooking with the microwave and generally use your average household technology without instruction ... but not a computer.
      Aahh...but my parents had a horrible time when we got our first VCR (I was about 15 back then). Of course, I could read the manual and figure it out, but it was all too complicated for them.

      20 years later, where the "interface" for VCRs really hasn't changed, my parents to just fine, and can pretty much use any VCR.

      The problem with computer GUI's is they haven't settled for 20 years - and people like these guys who come along and keep wanting to "create a new paradigm" (mark that off on your buzz-word bingo) are screwing things up - if it doesn't stay consistent for any length of time, no one will get accustomed to it.

      I agree about the pictures on the buttons, though. We had an application from some developers that had a horrible interface. When we were asked for suggestions, I suggested they improve the interface, and suggested they looked at that particular OS's interface guide. Not only did they not look at the guide, but we ended up with a real pretty GUI where the pictures had virtually nothing to do with the functions - unless you were the programmer. We might have lived with it if they had tool-tips, but if you need to rely on tool-tips, maybe the icon isn't so good - why don't you just label the button with the tool tip?

      --
      Stupid sexy Flanders.
    3. Re:/complexity/ ?? by Twylite · · Score: 3, Interesting

      Just a casual FYI: My Hi-Fi has 4 buttons to control the CD tray and selection, another 4 to control the input source (casette, cd, tuner, aux), another 6 for various graphic equaliser options, 12 buttons to control the tapes, and one volume knob.

      And just to complicate the issue, you won't get any sound out of the TV alone because its rigged to play through the aux ; similarly the TV isn't tuned to any channels, but accepts input on aux from the VCR.

      The VCR, in addition to its 8 buttons, is programmable from an OSD.

      This is not a typical household setup, not does it perform "a single function". What is important is that there are a limited set of functions most "users" use, and those are highlighted on the remote(s) in luminous blue (gotta love Tiwanese stuff ;p ).

      The single most important part of designing an interface (for a computer) is to hide complexity without "hiding" it. Reduce the number of options at easy choice point to 7 +- 2. Don't do stupid MS stuff like hiding infrequently used options - users get confused ; it also means the user has a heck of a job investigating the full capabilities of the application.

      An extension to this: your menu bar should have 5 to 9 menus, each with 5 to 9 items (possibly sub-menus), and each sub menu should have 5 to 9 items with NO submenus. A submenu should never invoke a dialog or be a "checkbox menu". In this manner you reduce the overall complexity to something a user can reasonably nagivate.

      --
      i-name =twylite [http://public.xdi.org/=twylite], see idcommons.net
    4. Re:/complexity/ ?? by overunderunderdone · · Score: 2

      My SO can pick up a remote control, figure it our without the manual

      To be fair a computer is quite a bit more complex.

      The whole idea that GUIs are easy to use is a myth

      Maybe not *easy* but easier. Also your complaint isn't so much about the GUI as a concept but about the implementation. I was going to say that a CLI would be even less intuitive to the new user but realized that my complaint was about the implementation as well. Of course for a CLI to be of ANY use to a completely new user it would have to be able to respond usefully to such commands as: "How the hell do I use this thing?" or "Show me the file I just made." Until a CLI comes into being that understands the language of the user rather than making the user learn the language of the CLI GUI's will be easier to use.

      Your average Word user goes on a 3 day course to learn the basics of clicking on the correct toolbar icon, when they could select a perfectly meaningful English word from the menu system.

      Warning: Anit-Microsoft maczealot pet peeve rant below!

      This has always bugged me about Microsoft products. When I first started seeing these micro$oft inspired toolbars made up of double rows of tiny icons I realized I was seeing the result of somebody just imitating something they didn't understand. I think Gates said "Macs use icons in a few places and are easy to use. If I use even more icons everywhere it will be even easier to use." If you compare the original Mac and Mac software to windows (and sadly even to today's mac) you are struck by how sparing the use of icons actually was. The desktop had pretty obvious icons of the floppy disk, folders, documents and the trash can. The only icons that weren't immediately obvious were the icons of the applications but the fact that they were the only exception made them pretty easy to distinguish and understand. Inside the applications all commands were in text menu's and only selection or drawing tools were indicated using icon tool bars. Even today the Mac UI looks cleaner and is easier to use because they DON'T use icons as much. When Micro$oft made their own GUI it was obvious in many ways that they didn't quite understand what they were imitating - they used icons not just in a few places where a picture was worth a thousand words but in a lot of places where a word was worth a thousand pictures.

      I am a graphic designer and have done a fair amount of UI design for software companies - ironically I am the one that is always arguing NOT to use icons for *everything*. Good Icon's are hard to design - they work for a few simple concrete concepts that are easily expressed and understood visually. The more abstract and/or complex the concept you are trying to represent the more likely the icon will hurt more than it helps. It is exactly those complex imossible to visually represent commands and tools that Micro$oft and it's legion of imitators INSIST on using icons for. And not just a few of them but a whole bunch of them that would be visually confusing as a whole even if the individual icons were themselves useful. I've used computers for a long time - I'm a very visual person comfortable with visual metaphors (I've got the BFA to prove it) - I've designed quite a few icons myself. I still can't make any sense of 75% of the icons used in windows software.

    5. Re:/complexity/ ?? by Trekologer · · Score: 3, Insightful

      The problem with computer GUI's is they haven't settled for 20 years - and people like these guys who come along and keep wanting to "create a new paradigm" (mark that off on your buzz-word bingo) are screwing things up - if it doesn't stay consistent for any length of time, no one will get accustomed to it.

      Perfect.

      You hit the nail right on the head. Why are computers so damned hard for a new user to use? Because a Windows PC works differently then a Macintosh PC which works differently than a Linux PC which works differently than... (ad naseum)

      The GUIs of all those systems try to mimic the tools on an actual desk but each with enough subtle differences as to make the novice unable to move from one to another. And each new version changes everything COMPLETELY (although Apple had the same GUI from 1984 until 2000 with no "major" changes).

      Calculators all look totally different. But anyone can look at one and know that it is a calculator. And when you know how to use one, you can use almost any other calculator. When it comes to icons on the GUI desktop, that isn't so easy. The icon for Microsoft Word is a green W. What is this W? Does this wash my comptuer for me? The Excel icon is an X. What is this X? Is this a computer xylophone?

      GUIs and software publishers are very self-promoting. They use their own meaningless logos and marketing-drone generated names to identify their programs. And then they go nuts if you try an copy their "look and feel". That's all fine and dandy if you know how to use a computer and/or what you want to do with the computer. But for someone who never used a computer or that particular computer , they haven't got a clue.

      All those fancy GUIs are supposed to make using computers easier. But they don't.

      Here's how to design a computer that will truly be easy to use: Take someone who never has used a computer before. Sit them down in front of the computer. Don't tell them how to use the computer. Give them some tasks to do with the computer (ie, write a letter). If they can complete those tasks without needing help, you've designed an easy to use computer.

    6. Re:/complexity/ ?? by overunderunderdone · · Score: 2

      But you are right - the people who make these icons must be fruit-loops.

      See my rant responding to the same parent on this topic. I have to speak up for the poor sap that got stuck designing the icons because I've been stuck in that position myself. Most likely he was not the one that made the decision to use icons - he was just stuck with the impossible job of visually representing a complex abstract concept. Believe me he was the very first one to realize that the concept could not be meaningfully represented visually. Designer to self: "How the HELL am I supposed to draw a picture of THAT! Damned PHB!!

      I have found that usually it is not the visual design people (graphic/UI designers) that are pushing for icons everywhere but the project managers and even the technical people. Probably because the visual people know, because they are actually attempting it, that a particular concept is impossible to turn into an icon - the managment and technical people because it is not their problem tend to think of it as easy: "well, you're the creative guy - be creative, come up with something" they also want their product look polished and be as visually impressive as the underlying code they worked so hard on - naively they sometimes seem to think that using lots of icons will acheive this, in fact the overuse of icons has the opposite effect.

    7. Re:/complexity/ ?? by Amazing+Quantum+Man · · Score: 2

      Click the little "deskpad with a notebook and pencil on it"

      You're right! That's what it is. I always thought it looked like a magnifying glass, and was wondering why MS chose that particular icon.

      I'd say, though, that the icon is non-intuitive.

      --
      Fascism starts when the efficiency of the government becomes more important than the rights of the people.
    8. Re:/complexity/ ?? by overunderunderdone · · Score: 2

      Uhh... They're called "tooltips". Hold the mouse over a button long enough, and it will TELL YOU what it means.

      Tooltips are a hack and evidence of a failed UI. They prove that the icon failed to perform it's function. If the icon is useless why not just put the text found in the "tooltip" itself in the button so I don't have to "scrub" the toolbar? The tools are in plain sight (rather than hidden in a meny) specifically so they will be readily available - if nobody can understand what the buttons are for and have to scrub the meny to see the tooltips they AREN'T readily available.

      I am a GUI advocate - I like icons (properly used) - I design GUI's and icons for a living. I HATE crappy implementations of GUI's that squander and waste the advantages of the interface.

      Stop feeling pity for these lazy people, and force them to learn something!

      Amen!! We should not tolerate the ignorant and lazy thinking that brings us poorly designed hacks like "tooltips" and force micro$oft to learn something about decent UI design. - Oh, that's not what you meant?

    9. Re:/complexity/ ?? by Planesdragon · · Score: 2

      The only icons that weren't immediately obvious were the icons of the applications but the fact that they were the only exception made them pretty easy to distinguish and understand. Inside the applications all commands were in text menu's and only selection or drawing tools were indicated using icon tool bars. Even today the Mac UI looks cleaner and is easier to use because they DON'T use icons as much. When Micro$oft made their own GUI it was obvious in many ways that they didn't quite understand what they were imitating - they used icons not just in a few places where a picture was worth a thousand words but in a lot of places where a word was worth a thousand pictures.

      I'm not a MS stockholder, employee, or zealot--but I'm going to defend them just this once.

      I use MS Word a *lot*. I use it at United Way for work. I use it at home for writing a novel. I've used it for quite some time--and the icons are about as intuitive as they can get. There's even the nifty "tooltip" systme that pops up if you can't figure it out by the shape.

      Where the complexity and confusion come it isn't the icons or the interface, though--it's in the design. Concepts like a "Clipboard", "Styles", and all the rest aren't intuitive at all--and these are what people need to be taught.

      Of course, a different UI analogy would be nice. I'd like real task-switching, with no overhead for the desktop, if you please. :)

    10. Re:/complexity/ ?? by mOdQuArK! · · Score: 2

      I don't think tooltips are a complete hack - I think that well-labeled tooltips have their place just like a well-drawn icon. Some of your customers will have different preferred modalities (they'll like reading text versus looking at a picture, or vice versa), so providing both will satisfy more customers (as long as the implementation of both doesn't interfere with the other).

    11. Re:/complexity/ ?? by kreyg · · Score: 2

      My SO can pick up a remote control, figure it our without the manual, and operate the TV, VCR, and Hi-Fi.

      My SO uses her computer almost every waking hour, navigates the desktop with no problem, plays Age of Empires a LOT and writes her own AI scripts for it... and has often asked me to turn the TV on or off or turn the volume down because she's not sure how to work the remote control.

      &LTshrug&GT

      (Sometimes I think she's just messing with me, but you never know.)

      --
      sig fault
    12. Re:/complexity/ ?? by geekoid · · Score: 2

      Gui can be very easy, if propoerly implemanted. Bad design can kill any good idea.

      My SO was able to open a spreadsheet, editor on KDE with NO training, just looking at the icons. her computer experience(up to that point) had been wrapped up in win9x and the apple II

      FYI the remote control and answering machine are not nearly as complex as a computer.

      BTW remotes are becoming so complex people do need to read the manual.
      I have noticed one thing which says alot about average users and complex interfaces. They may have 3 remotes, but very few of them use a universal remote. They may buy one, some may even program them, but it seems all the buttons(complexity) to make it remote makes them uncomfortable.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    13. Re:/complexity/ ?? by overunderunderdone · · Score: 2

      I use MS Word a *lot*

      That is why you understand the icons ;) Perhaps it is unfair to single out MS word since it is not the worst offender - and people use it so often that eventually even the worst icons "become" intuitive with long familialarity. Some of the icons are not hard to figure out, most are merely ambigious, and some are just pointless. What the hell does that little broom mean? Is it the sweep command? What would "sweep" do to a word document? And come on "draw" should have been an easy icon to come up with - WTF is that little "A" (i think it's an A) with a cylinder and a cube? What does that have to do with drawing?

      There's even the nifty "tooltip" systme that pops up if you can't figure it out by the shape.

      Tooltips are an acknowledgment that the icons are failures. If you need a text label to understand the icon why not just use the text in the first place and get rid of the unnecessary and frustrating step of 'scrubbing' the toolbar to find the hidden clues.

      Where the complexity and confusion come it isn't the icons or the interface, though--it's in the design. Concepts like a "Clipboard", "Styles", and all the rest aren't intuitive at all

      I'm not saying that all software will be 'intuitive' and 'easy.' Yes some of the concepts are complex but they are made even more so when concept is hidden behind another layer of abstraction that is essentially arbitrary. You get your user to understand the concept behind the word "clipboard" or "style" and then add to the confusion with understanding the feeble attempt to visually represent concepts that simply can't be visually represented.

      I'm not against all use of icons, I am against the missuse of icons. Icons are often overused, to create what UI designers call "angry fruit salad" or are often vague and misleading in a vain attempt to visually communicate a concept that is resistant to visual representation. A UI can work better and be easier to learn and use, and even be more aesthetically pleasing when icons are used only when they are helpful and words are used when an icon would be unclear.

      One caveat: Even a complex abstract concept can be reduced to a visual symbol IF concept is a common one and the symbol is standardized.

    14. Re:/complexity/ ?? by spitzak · · Score: 2
      Are you really sure it would not be easier if that image that is a line drawing of a 3.5" floppy disk (an object you probably don't even use!) instead was the word "Save"?

      Yea, buttons to click on are great. Putting pictures on them is not so great.

      It would also help if they got it through their thick skulls that there is no difference between a "toolbar" and the "menubar" and put them together. A "toolbar button" is simply a top-level item on the menu bar that HAS NO SUBMENU.

    15. Re:/complexity/ ?? by spitzak · · Score: 2
      He's not talking about the difference between CLI/GUI. He's talking about the difference between putting a little line drawing of a 3.5" floppy disk on a button and putting the word "Save" on that button.

      Geez, so many people think that "text" means "CLI"! It doesn't. Open your eyes.

    16. Re:/complexity/ ?? by spitzak · · Score: 2
      Tooltips may serve a purpose by providing a lengthy explanation that cannot fit in the button, or by being used as a display of information about the state of the program (ie exactly what this button will do now).

      However I do agree that the buttons should have short bits of text on them. The current designs with icons is absolutely insane. And yes it is managers who say "pictures == user-friendly" and force the programmers to do this crap.

    17. Re:/complexity/ ?? by overunderunderdone · · Score: 2

      I think that well-labeled tooltips have their place just like a well-drawn icon. Some of your customers will have different preferred modalities (they'll like reading text versus looking at a picture, or vice versa), so providing both will satisfy more customers

      No they are a hack. The decision was made to go with icons and NOT text and no choice was given - nobody could understand the icons so text was added in an inconvenient way as an afterthought. What you are talking about is something like what most web browsers use where you have a choice between text, icons or both - that would be a good UI but that is NOT what tooltips are.

      On the other hand I do see the value of a tooltip type pop-up help for newbie users. Apple had this with "balloon help" but I never felt so lost using an unfamiliar Mac applicatin as to actually find the balloons any more helpful than the simpler interface already was - I maybe used it twice.

    18. Re:/complexity/ ?? by Chelloveck · · Score: 2
      My SO can pick up a remote control, figure it our without the manual, and operate the TV, VCR, and Hi-Fi. So can my parents.

      Then may I humbly suggest that your remote control is insufficiently complicated? Work at it a little. It's not hard to set up an absolutely incomprehensible remote control. Try getting a universal learning remote with labels like "A", "B", and "C" but no real function names...

      Only when your toys are incomprehensible to the unwashed masses will you be considered a True Geek.

      --
      Chelloveck
      I give up on debugging. From now on, SIGSEGV is a feature.
  8. You must understand the technology to use it by SomethingOrOther · · Score: 4, Insightful

    My motorbike has an oil light on it.
    It comes on when the bike is running out of oil so I know when to put more in. To run a motorbike I mush know how to do this and (basicly) how the engine works. (Unless I want to be totaly reliant on a mechanic)

    A computer is exactly the same.
    To use it, you must know basicly how it works.....such as what a hard disk is! You cant oversimplify!

    --
    Anyone quoted by a reporter knows how little they understand
    Don't believe what you read is the truth.
    1. Re:You must understand the technology to use it by zmooc · · Score: 3, Interesting
      The motorbike-dude is describing the casual home-user, you're describing the situation that exists where real sysadmins are around. They're fundamentally different. So actually you've about solved the problem; oversimplification is good if the user doesn't have to play sysadmin (which is the ideal situation). If they do need to admin their system (like at home), they need to know about harddrives etc.

      Since the first option is by far the most userfriendly, I think in the future (when we have really nice uplinks at home), companies will start to over fully functional thin clients which they admin themselves. This would take away a lot of the problems the average home-user has and at the same time will enable us to rent applications which we'd otherwise consider too expensive to buy (and now use illegaly) and offer lots and lots more...

      --
      0x or or snor perron?!
    2. Re:You must understand the technology to use it by rho · · Score: 2

      Apple....Orange

      A motorbike is incapable of hiding such information, because if it needs oil, it cannot magically produce it.

      A computer, however--especially these fancy new ones you kids have today, with your gigahertzes and quarter-gig of RAM--is capable of hiding such things as the hard drive, the RAM, the directory structure... anything! All it requires is a bit (or a lot) of code written one time, and it can be running on millions of computers virtually for free. And, I might add, with no human intervention.

      "But a computer needs maintenance too!" you cry. Yes, you are right. And, the computer can perform that maintenance all by itself as well. Virus scanning, defragmentation... all these things can happen without the user even knowing about it.

      However, computers are not programmed that way. It's hard and complex, and programmers are fundamentally lazy, so they dump these decisions off onto an unprepared user.

      I'll throw your analogy back at you: imagine if when you bought your motorbike it came in a big box, in pieces, and you had to put it together yourself with inadequate tools.

      Imagine if when you turned the handle bars to the right to make a turn, a big window popped up that said "Turn right. Are you sure? [Yes] [No]", and refused to turn the wheel until you made your decision.

      --
      Potato chips are a by-yourself food.
    3. Re:You must understand the technology to use it by mpe · · Score: 2

      The example about motorbike is not about using it, it's about maintenance. There is absolutely no need to know how motorbike or a computer works to use it. Basically user needs to know only how to (suprise!) use it. With motorbike, you don't want to be reliant on a mechanic. You probably don't want to rely on mechanic with computer either.

      It depends. If a motorbike is something which someone uses for their job then there might well be a designated mechanic. Either employed by the same company or a "we have an account with XYZ motor mechanics, if it plays up take it there". After all you'd hardly expect someone delivering pizzas or documents to repair the bike they use.
      Why should a computer be treated differently? Should the people who make motorbikes design them for end users to play "mechanic"?

    4. Re:You must understand the technology to use it by mpe · · Score: 2

      Extracting the most utility from a machine comes from fully understanding its abilities and limitations, which follows from knowing how it works. For example, cadidates hoping for an aircraft type rating (required to operate aircraft with gross weights greater than 12,500 pounds) must understand each of the particular airplane type's systems and be able to explain to an examiner how they work.

      An aircraft is a somewhat special case in that unlike a bus, truck, train, etc the operator cannot pull over and stop.
      Even then the knowlage the pilot requires does not qualify them for carrying out maintanance on aircraft. (Except of the "bodge it well enough to land" variety.)

  9. Why not.... by Mister+Transistor · · Score: 5, Funny

    Since were killing off all the "evil icons" these days, i.e. Joe Camel, Barney, Usama Bin Laden, etc, go ahead - whack the evil hard disk icon too. Next on the chopping block - Ronald McDonald and that annoying whiny PrimeCo pink alien guy!

    --
    -- You are in a maze of little, twisty passages, all different... --
  10. Re:"The" hard disk icon? by MisterBlister · · Score: 5, Insightful
    Having more than one hard-drive doesn't stop you from getting rid of the harddrive icon. As an example, considering UNIX style filesystem mounting... Imagine if the desktop displayed everything under '/'... These directories could be spread across multiple harddrives, but under one virtual desktop/root directory.

    However, the real problem I see with the article is they don't suggest how users would deal with partitioning their space if one got rid of the harddrive icon. What I mean is, suppose I create a new directory under my root desktop, how do I specify which harddisk it should be on to better divide the free space I have on each disk? Surely they wouldn't propose that Mac end users should play around with auto mount lists as is done in the UNIX world?

    I suppose one solution would be to use logical volumes to treat all harddrives on a system as one single volume, but if so that's a much bigger change than just eliminating the hard-disk icon, and the implications of it should be better explored (if that's the sort of solution they were going for).

    Personally, I dont think anyone is particularly confused by hard-disk icons, and think the article is just blowing smoke...The article never really tries to back up its arguments or give real-world alternatives except at a very superficial level.

  11. huh??? why? by CProgrammer98 · · Score: 2, Insightful

    I don't see the disk icon as a problem at all, I prefer that to cluttering my desktop with lots of folder icons. Maybe it's just me and my warped mind, but I find teh hierarchical anture of the disk's contents very easy to navigate and explore, I use it constantly.

    As to the limitations of the desktop - isn't the desktop contents just a directory on the drive anyway?

    The mouse can't leae the desktop? sure it can - if you have virtual desktops - I just hover my mouse at one of the screen edges and it flips to the next panel. I use virtual desktops to access the multitude of application windows I have open, not to organize my filing system and have it cluttered with a zillion icons - I'd never be able to find anything!

    As another poster here said, power users who understand the file system on their machines don't have a problem with it.

    .

    --
    And the people shall be oppressed, every one by another, and every one by his neighbour Isaiah 3:5
  12. I'd love greater abstraction by Mike+Connell · · Score: 4, Insightful

    I'm all for the sentiment behind "The vague space of the hard disk should not exist for you.", but that's just a bad bad bad idea until computers are rock solid. No I don't mean Windows 2000 solid, or even debian Potato solid, I mean solid like my old 286 machine that hasn't had a software update for eons.

    At the moment my other half knows what a floppy disk is (it looks like a floppy disk, and you can put files on it). She knows that the "hard disk" is a "big floppy disk inside the computer", and that she should copy from the later to the former whenever she needs to keep a safe copy. This is a good thing, because she knows where her stuff is, and so do I (as sys admin). As soon as you start blurring the lines, it makes it harder for people to control their own files.

    I think it's right to be pushing the state of the art in the interface. However, I have this conservative feeling that the current status quo matches well to the actual reality of buggy software and hw/sw failures. Once we cross over into "you dont need to know that" space, we better be sure that we actually don't need to know it, otherwise we'll be SOL.

  13. Doesn't seem very deeply analysed to me. by biglig2 · · Score: 2

    Their thesis is that giving users access to the file system is bad, because they fill their directories with crap.

    So, since people don't fill their desktops with quite as much crap simply because it has an visual limit. I can get about 100 icons on mine.

    So, since 100 files isn't enough for my data needs, they suggest I have multiple desktops.

    I get a feeling that this will over-complex things.

    Also, the standard "file manager" type view is a staple of e-mail systems. How do the authors suggest replacing this?

    Hmmm. I dunno. Won't it add extra complexity as you have to distinguish between persistant icons that are on every desktop, and the transient ones that are just on one. Since everything the user sees is a shortcut, you also have to distinguish between deleting the shortcut and deleting the file. (delete once the last link is gone? maybe)

    Anyhow, easy enough to test their theory, since you can configure both Linux and XP to work exactly like thay describe.

    --
    ~~~~~ BigLig2? You mean there's another one of me?
  14. Mac was the first? by ImaLamer · · Score: 5, Insightful

    The first time I saw an Apple machine other than an IIe I was very confused by the fact that the actual drive wasn't the 'root' of the system. Even though this is only in idea - it killed me, I was confused. Even Windows (3.1) used C:\!

    Now KDE, Windows 9x, and many other use the 'Desktop' as the 'root' of the system. You'll notice that this trick is only performed by the 'userland' and not the actual system. This is because it's common sense. Your computer doesn't want to look for things starting from a folder/directory/area that is actually buried deep within the system!

    I say, banish the 'Desktop'! It confuses users. Teach the file tree! Standardize the file tree!

    No more systems where programs store themselves anywhere! No more systems that show the drive under the Desktop! No more systems that show other things on the same level as the drive!

    Why confuse users? Teach them;
    "This is /, it is the root of the system."
    "This is /etc where your configuration data is stored!"
    "This is /usr - you'll find the actual programs and more there!"
    "But this is your Home/My Documents/Desktop. There are others similar to yours, but this one is yours."
    "However, it doesn't sit on top of the rest of the system!"

    Maybe I don't get it. I thought it would be easier to teach new users things they already understand.
    "This is the desktop, it's the top level, well kinda, it's actually in /home/username/.kde/desktop [or c:\windows\desktop or even c:\windows\profiles\username\desktop\ ], but it's the top of your system. Under that is your hard drive... that is where the desktop is kept."

    1. Re:Mac was the first? by Twylite · · Score: 2

      I think what many people (including the author of the original article) fail to realise is that the hard drive icon is NOT part of the desktop, or even related to the desktop. It is the computer visualisation for getting up, walking away from your desktop and opening your file cabinet.

      The two are very different, and both required. You cannot organise yourself effeciently with even a thousand desks - you need a filing cabinet. Conversely you can't work from a filing cabinet at all times - you need to take out a file, strew some pages around your desktop, and get on with stuff.

      --
      i-name =twylite [http://public.xdi.org/=twylite], see idcommons.net
    2. Re:Mac was the first? by phaze3000 · · Score: 3, Interesting
      Lucky we can create links then.. :)

      I for one wouldn't object to having /configuration that was a symlink to /etc and even having /etc non-visible by default in graphical browsers.

      --
      Blaming GW Bush for the Iraq war is like blaming Ronald McDonald for the poor quality of food.
    3. Re:Mac was the first? by Hal-9001 · · Score: 2

      In a multi-user system, end users (i.e. people who don't maintain the system but just use it to get work done) typically don't need to know all the details of the underlying system, and in general, I think trying to explain the hierarchy of /, /bin, /etc, /usr, etc. would just create additional confusion for most users. Furthermore, I can't imagine any reason you would want normal users to muck around with /bin or /etc on a multi-user Unix system. Most users just need to be able to run programs and manage their own documents and settings.

      Thus Unix treats /home/<user> as the center of userland and retags it ~. (Okay, so ~ isn't exactly intuitive, but it is short and consistent with the Unix philosophy of brevity that brought us ls and cp) The typical Unix user experience involves logging into the system, running programs by name, and manipulating data stored in one's home directory. Power users can customize application settings via dotfiles in their home directory and/or install personal applications in their home directory (sysadmin permitting). In any case, users are protected from the naked glory of the filesystem unless they really want to see it, and sysadmins can protect themselves from user error.

      Windows 2000 stores all user-specific settings and documents in C:\Documents and Settings\<user> but introduces a further hierarchy of Application Data, Desktop, My Documents, etc. Since a Windows user spends most of their time interacting with a desktop-metaphor GUI, the Windows user experience revolves around Desktop. Programs are accessed via shortcuts on the desktop, documents are stored in the My Documents folder that is accessible via a desktop shortcut, and settings are handled by applications (and stored in Application Data, but most users aren't concerned with this as long as their settings are preserved). Intrepid users can see the organization of the computer into disks and directories via the My Computer icon, but are under no obligation to do so, and again, sysadmins can protect the system from user error.

      I'm not going to say that one of these philosophies is better than the other, but surely either is preferable to confused users running amok in /bin or /etc...

      --
      "It take 9 months to bear a child, no matter how many women you assign to the job."
    4. Re:Mac was the first? by Bud · · Score: 2
      I say, banish the 'Desktop'! It confuses users. Teach the file tree! Standardize the file tree!

      The Desktop is dead! Long live the Desktop!

      No. This all boils down to creating a naming convention and sticking to it. It doesn't mean that the Desktop == SQRT(all evil). Instead, it has to do with consistency.

      For a long time now, Apple has provided a consistent Desktop-based computing experience, and I'm happy to see that the tradition lives on in OS X. The desktop in OS X is a joy to use, as is the one in OS 9. Formerly, the Desktop was the root of your computer experience. You could always start from a clean slate, so to speak. Removable media, printers, PCMCIA cards, everything would show up on the desktop. In OS X, the OS provides an overlaid sheet of OS9-ishness, thick enough to stand on and rely on. But you can take the Terminal and go below the surface into another world of consistency, just as you can walk down into the cellar and see tubing, plumbing, power cables and everything else that you need in order to live your warm and cosy life up one the first floor. There are two different concepts, but they're internally consistent and don't conflict with each other.

      The everything-is-a-file naming convention is what got me hooked on Unix in the first place, although the Unix file tree is way too complex and nonstandardized. Where do I install my TrueType fonts in Linux, for instance?

      This is also why KDE and Gnome are simply overglorified window managers. I never dare use ~/.Desktop. Indeed, the first thing I do when I set up my work environment is remove the desktop icons. Why? Because it doesn't work as I expect it to. Pop in a floppy disk and... why isn't it automounted and symlinked onto the desktop?

      Windows is even worse. If I open "My Computer" from the Desktop, I'll find C: there. However, if I open the folder containing My Desktop, on C:, why isn't "My Computer" there? "My Documents" should by the way be c:\MyDocuments. But no, it's really c:\windows\profiles\me\MyDocuments, or was it c:\DocumentsAndFolders\me\MyDocuments or wherever? Argh! Help! Take me out of here!

      Don't have time to rant anymore, but my point is that the Desktop metaphor is not bad, as long as it's consistent! Any metaphor will do, as long as it's consistent.

      Over and out,

      --Bud

    5. Re:Mac was the first? by Squirrel+Killer · · Score: 2
      I'd disagree with you that the desktop is required. It's a metaphor in the worst way. It adds a layer of complexity, forces a mindset on the user, and gets the analogy wrong.

      In a sophisticated file system explorer, you wouldn't need a desktop. Navigate to a directory and click on a shortcut to the program (just like you navigate to a portion of the desktop and click on a shortcut to the program) Switch between programs via the sophisticated file explorer (just like you switch between programs via the desktop.)

      Maybe I'm missing something because I've configured my own desktop the way I like, but I just don't get what's so great about a desktop that can't be re-created in the file system.

      -sk

    6. Re:Mac was the first? by spitzak · · Score: 2

      Not quite, that won't hide the older names. Now they see "Configuration" and "etc" which is even more confusing.

    7. Re:Mac was the first? by Hal-9001 · · Score: 2

      Perhaps the next brilliant (or at least non-boneheaded) move of Micro$oft will be to rename "My <blah>" to "Your <blah>". But perhaps I expect too much...

      --
      "It take 9 months to bear a child, no matter how many women you assign to the job."
    8. Re:Mac was the first? by mpe · · Score: 2

      Thus Unix treats /home/ as the center of userland and retags it ~. (Okay, so ~ isn't exactly intuitive, but it is short and consistent with the Unix philosophy of brevity that brought us ls and cp ) The typical Unix user experience involves logging into the system, running programs by name, and manipulating data stored in one's home directory.

      Microsoft stuff connected to a network also supports the concept of a home directory e.g. NET USE /HOME. But lacks a nice clean way to specify that data should only be stored here. Instead you end up with "profiles" which involve data being copied from the server when someone logs in and copied back when they log out. Possibly useful for a laptop, but able to create all sorts of problems.

  15. Intriguing idea - but flawed by (void*) · · Score: 3, Interesting
    The article points out an interesting insight. There is only a finite space on the desktop - that users can use visual clutter to estimate complexity. This is insightful. The harddisk, however, does not follow this metaphor. Thus, it is argued that by making everything into one thing, a whole sequence of desktops, discarding the tree-like multitudes of files in the harddisk, the user experience is simplified.


    This idea sounds cool, but the argument is weak.


    The whole point of the tree-like structure of the harddisk is managed-complexity. Hierarchial structures allow the user to ascend the descend the hierachy, performing operations that are similar in execution, but differing in context.


    What happens when you have 1 million odd bits of stuff to manage? How would such a user switch between desktops, looking for the right window to do his stuff on?


    You need some kind of tree, not a linear sequence of desktops! Say maybe one for administrative configuration. Let's call that etc. And one for executables, let's call that bin. And then how about some tmporary space to play around in. On wait ...

  16. good for some, bad for most by Cynikal · · Score: 5, Insightful

    Part of my job is to teach computer basics and gui navigation skills to newbies. with that said, imagine knowing nothing about a computer, and trying to navigate through it without having a point of refrence. Its like being in a new country, but having no "home" or place to stay where you start from every morning.

    I reccomend to new users to save files they dont want to lose on their desktop just because its so much easier to remember where it is. eventually it WILL get cluttered, but its a good temp solution until they're more at ease with the hard drive, and finding their way through it. I can just imagine how lost some people would feel without their desktop and most used files staring back at them when they turn on their computers.

    I can accept that there are some people who feel the desktop and hard drive icon metaphor are out dated, but i fail to see how their preference should override other peoples prefs.. instead of "killing" something you don't aggree with, how about encouraging an implamentation to have it or not, depending on your settings?

    i dunno, to me its like saying "oh i can ride a bike now, so training wheels should be abolished, they only get in the way now".
    its short sighted and biased, and only makes things harder for those who are just starting out.

    1. Re:good for some, bad for most by Squirrel+Killer · · Score: 2
      "I reccomend to new users to save files they dont want to lose on their desktop just because its so much easier to remember where it is."
      Pardon me, but that idiotic. Almost every base installation of Windows I've seen has a shortcut to My Documents on the desktop. Almost every common office Windows application defaults to save in My Documents. In later builds, Windows Explorer opens straight to the My Documents folder, and even hides the rest of the file system. So you're encouraging your users to ignore the built-in strategies for keeping their documents easy to find? Do you tell your kids to store their toys strewn across the house so that they can always find the Green Mega Man?
      "to me its like saying "oh i can ride a bike now, so training wheels should be abolished, they only get in the way now"."
      Actually, what the article is saying is "Hey training wheels are great, let's add twenty more and get rid of those big wheels that have all those hard to understand and dangerous spokes!"

      -sk

    2. Re:good for some, bad for most by Squirrel+Killer · · Score: 2
      "...with the desktop, its right in your face...its the easiest place to find anything on a windows computer.. and just cause you dont aggree with me, doesnt mean you should say my practices are idiotic. It works for my classes, and i've never had someone come back to me and question my lessons.
      No...your practices are idoitic, and I'll call them as such. It works for your classes, because they're just classes and the people aren't doing any real work. No one's come back to you because they followed your advice and now they can't find your contact information among the hundred other items they have on their desktop.

      Look, you're training these people to fight their computer. All you would have to do is instead of saying, "It's right there on the desktop!" is "It's right there in the My Documents folder! Right where Word expects to find it."

      Have you ever seen a desktop with 100+ items on it? Have you ever had to find that one file the boss needs right way on such a desktop? Since it's a desktop, you can't easily re-arrange it by name or date or size, so an individual item is even harder to find. I doubt that you're telling them to keep the names short, so half the time Windows truncates the name of the file because it's so long, further confusing the issue. God forbid if they don't have Auto-Arrange turned on and twenty icons overlap.

      "and if i had kids...and they got lost simply by stepping out of the room, yes, i would let them put their toys in a place that they are sure to be able to find..."
      Ok, so you would let your child have all of his toys strewn all across his room rather then have them organized in the toy chest? After all, I guess the little tyke would know that Yucky Chucky is somewhere in the room, and of course the child doesn't throw a temper tantrum because he can't find Yucky Chucky under all the Legos, action figures, soiled laundry, Hot Wheel track, play forts, paper airplanes, discarded stuffed animals, and that thing you paid $250 for two months ago because he wouldn't stop crying until he got that you suspect is now broken beyond repair.

      Funny, an executive throws a similar fit when he can't find the annual report on his desktop among 100 other files.

      "whatever Joe User puts on his desktop doesnt make a bit of difference to me"
      No, of course not, but it does matter to them. You've trained them to put all their files on the desktop, and now they can't find the tree because the forest is too thick.
      "...i've been teaching computers for years, and everyone i've taught has learned consistantly and effectively, and my methods have never failed. if you MUST judge me, go out there, teach computer classes every night
      I wonder, how much follow up do you do with your students? See, I helped the people that you must have trained, because I saw this all the time when I was still in IT. They'd come to me saying that they've lost their files, and I'd go to their desk and see literally hundreds of files on the desktop. If they let me, I'd drag everything into the My Documents directory (I'd actually show them how to move them themselves), and they'd universally go "Oh...that's much nicer!" People got more comfortable using the computer and less frustrated when I showed them this. They could find their files more easily and they didn't have to fight their computer by always changing the Open/Save dialoges to Desktop instead of leaving it alone to open/save in My Documents. I guess I should thank you for my job security.

      You seem to be under the impression that people only have 10-15 files. In a classroom setting that might be right, but in the real world people deal with more files than comfortably fit on the desktop. I've seen other instructors do the same thing, and it always seem that they spent as much time telling people about this great invention of saving files to the desktop as they could by telling people to look for their documents in My Documents. Christ, it's not like Microsoft could have named it something more simple or made it any easier to find (since it's on the desktop, it's easy to find unless you clutter it up with 100 other files.) Your practices simply don't scale well into the real world.

      -sk

    3. Re:good for some, bad for most by geekoid · · Score: 2

      It seems to me your doing a dis-service to your new users.
      At the very least you should have them creat a directory, put a link to the directory on the desk top., have them drop stuff there.
      this begins teaching them what goes on behind the desktop, and it keeps it simple. One directory, one folder on desktop.
      I have trained a lot of people, this always seems to help them relize whats goin on, and if not there folder may become cluttered, BUT it won't run ut of space until the HD does.(or it runs out of file pointers)

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
    4. Re:good for some, bad for most by Squirrel+Killer · · Score: 2

      My apologies for ranting. But honestly, have you ever done any followup with your student to see how your file organization methods work in the real world?

  17. Computer Home by bockman · · Score: 2
    One thing that can be more comfy than your own desktop is your own home. So, why don't turn a computer in a home?

    Think of it : directories could be bookshelves, and generic files books. Music files could be records. You could browse the web looking out of the window. And so on.

    You could have different rooms, equivalent of today workspaces: one could organize one room for play, one for office, etc ... You can decorate floor, ceiling and walls as you like, and put in them bookshelves (symlink to directories) or appliances (applications or applets with a look that recalls their function).To make system administration, you go to the basement :-). [Currently missing a clean metaphor for removable media, though]. Application installers could even create their own rooms, in the same way they create folders now.

    This environment should be 3d : not the full 3d stuff, since you don't need to loose time walking from one place to another. But enough 3d to look real. And to benefit of spacial arrangement as a way to priopritize symbols : the more important icons are close and big; others are more distant and smaller. A single mouse click could move you in another position, changing the perspective.

    When running a today 2d app, you get a full screen 2d view (90% of non technical users I have seen rarely uses more than a window per time). Iconising the window, or clicking on a navig bar button, you are back in your 3d homey environment.

    --
    Ciao

    ----

    FB

    1. Re:Computer Home by Johnny00 · · Score: 2, Informative

      Reminds me of something Microsoft once did.

      --
      I live life on the edge ... of my desk.
    2. Re:Computer Home by Ratface · · Score: 2

      It bombed! In fact it bombed bad! Unfortunately such metaphors are very difficult to implement beyond a basic subset of functionality. Where in your house do you look for (for instance) your Seti@home program, or perhaps your astronomy program, where is your IRC chat program?

      OK - so one *can* find a metaphor for each of those, but as you add more and more functions to your metaphor, it becomes harder and harder to remember where the less obvious items are.

      The answer is either that the user is offered a very basic computing environment with little control over where thinsg are and what can be integrated with it, or the metaphor breaks and becomes clumsy to use.

      --

      A little planning goes a long way...
    3. Re:Computer Home by DerekLyons · · Score: 2

      OK - so one *can* find a metaphor for each of those, but as you add more and more functions to your metaphor, it becomes harder and harder to remember where the less obvious items are.

      This problem occurs regardless of the metaphor used, CLI or GUI. Ultimately the organization of the machine depends on the users ability to visualize and remember where he (or the installer) put things. And not everyone, geek or luser, has the same visualization abilities!

      Many think that the UNIX style is 'intuitive'. Is it? Or was it simply drummed repitively into (the generic) you until it became rote?

      On board a combat submarine there is very little that is intuitive to anyone about where things are put, yet within a few months of being onboard, most sailors could locate most everything onboard in the dark. (Partly because sub crewman are filtered to select for intelligence, partly because we trained and drilled until we gained the ability.) The gentleman who does the hardware for my machine, extremely intelligent and experienced, refuses to have anything to do with the software. The system (Win95) is so optimized for me, he can't find the apps he needs. (I've extensively re-arranged my 'Start' menu to match my thought and organization patterns.) My bookshelves are arranged in a LRU system based on the proximity of the shelf to my desk. Yet I can find any book I want within seconds. I've have better vsualization abilites than most, so I don't find these chaotic (to others) systems a problem.

      Familiarity breeds contempt, it also brings useability.

  18. a desktop is a flat directory by metis · · Score: 4, Insightful
    In many GUI systems ( KDE , OS/2) a desktop is a directory. The article argues basically for representing the information in the computer as a flat list of directories with depth = 1. It is the same as having a disk in which all directories are top level. Another way to think about it is that everything the user accesses is addressed by two idnexes exactly ( item[ desktop, name ] )

    Once you see it that way you realize immediately that this is very limited. Directory depth is there for a reason. Searching is easier, both for the computer and for human mind, once a certain number of elements is exceeded ( for the human mind that number is about five to eight)

    If all the information the user needs can be stored in six to eight directories in a logical way, eliminating death may help useability. For users with more complex needs, this is a very bad idea.

    --
    -- look, cheese ahoy!
  19. Do people really use desktops for files? by wickidpisa · · Score: 3, Insightful

    Do people really use desktops for storing files? I know I see lots of half computer literate users with tons of stuff on the desktop, but anyone that understands computers rarely uses it for more than launching programs and maybe a few very important directories. Many of the linux window managers don't even allow you to store files on the dsktop, in fact, only the ones that tend to be emulating MS Windows do let you put things there. I use WindowMaker and I have never once wished I could place any files on the desktop.
    This article is calling for the redesigning of basic filesystem operations because of an overly misused feature that a few GUI systems have. The "everything is a desktop" idea woudl be impossible to implement on anything that relys on non GUI systems. It would also mean that practically every application on earth would have to be redesigned to accomidate this filesystem method.
    Rather than change everything to accomidate better understanding of this overly used feature, why not get rid of it? Teach people about the way computers really work with files, rather than keeping them in the dark about whats going on.
    Give a NeXT style GUI system a chance, try WindowMaker or Blackbox, or if you are on Windows install Litestep. Give it some time and you will realize how poinless having files on the desktop really is.

  20. This Article Misses the Point by fixion · · Score: 4, Interesting

    The author is against the heirarchical tree structure of directories for organizing content but mistakenly identifies this with the "hard disk icon" (which is, in fact, just a doorway into the heirarchical structure).

    In it's place he would do away with the hierarchical directories and replace it with multiple "desktops" (e.g. flat, non-heirarchical, visually-managed workspaces).

    The glaring problem with this is that most professional computer users (ie. discounting grandma who sends email three times a month and opened Word once) have so many files/applications on their computers that they would need dozens (or hundreds!) of these desktop workspaces to manage all of the files & applications.

    True, some Linux desktop environments have multiple desktops, but check and see how many users have more than six or eight desktops configured. Very few. There's a usablility threshold where if setting up more "categories" (in this case more desktops) actually decreases usability, whereas setting up "sub-categories" within the top-level categories will increase usability. Hence: heirarchy.

    The entire field of taxonomy is dedicated to this principle.

    As a previous poster said: This article is daft. (And poorly written.)

  21. Flawed premise - all people do not think alike by Crag · · Score: 2, Insightful

    This kind of research is valuable in that it will help some people get closer to their computers. However, there will never be an 'ultimate' interface, any more than there will be a single way to learn, to love, to create, or to be happy.

    No matter how much we condense ourselves down into bell curves and types, we will always be infinitely diverse, and how we interact with each other and our tools will always be a very personal thing.

    That being said, I'd like to do some research into teaching people enough science and art to begin with so that whatever interface they come across will quickly become easy for them. This is already the case with most geeks, and I don't accept the idea that we are somehow gifted, or that the so-called average joe must be provided with a toy interface if they ever hope to get anything out of computers.

    I wager that as long as we assume users are stupid, they will continue to be.

  22. not again. by loraksus · · Score: 2

    The traditional desktop is not dead. Period. Why? Because everybody and their relatives use it. Essentially for the same reason we are using qwerty keyboards and not dvorak.

    Now, the idea of multiple desktops isn't a bad idea, but it would be nice to find a program that isn't a bloated piece of crap that does it (hydravision from ati comes to mind, but since bundled software always sucks . . .)

    What the authors say is true, you tend to have a bunch of crap on your desktop that you will eventually sort through and put into directories / delete. Pretty much the stuff on there is unusable. Yes, you can have apps and stuff on your desktop, but for the most part, most people organize that into the gnome/kde/apple/start menu (or quicklaunch).

    I don't know how many of you have fooled around with litestep (I think it's dead now, I'm not sure) - the skins, by and large are a pain in the ass to use (albeit cool as hell to look at). I suppose things would be different if you made your own "gui overlay", it would make sense. It seems that pretty much any alternative is essentially hierarchically based - i.e. press a button and get a series of options. (click on the foot, apple/? get a list of options) - essentially the "multiple desktop system" is a start menu, albeit with more eye candy.

    Anyways . . .

    --
    1q2w3e4r5t6y7u8i9o0pqawsedrftgthyjukilo;p'azsxdcfv gbhnjmk,l.;/
    1. Re:not again. by Zerth · · Score: 2

      Litestep is alive and well. It's been a few months since the last stable was released, but development continues.

      If customization were a little simpler, one could almost say it was ready for lusers. Heck my mom can install litestep, using a standard skin anyway, and she's a /social worker/.

      Speaking of litestep, I think what the article really wants is a good wharf, they just don't know enough to have heard of one. Multiple desktops my ass. Might as well just put everything in C:\ or / and screw the namespace.

      The only other metaphor/interface I could see possibly improving usability is a literal tree system with spacial, visual, and relational cues to allow easy vgrepping for the mentally-so-so.

      Instead of the of having each level of directories equivalent, allow relative visual positioning. Instead of just simple icons, allow changes in a appearance based on multiple criteria(size, type, relation, etc) and further affect them based on searches(make all files that are 13mbytes or wider, work-colored, and document-anvils bend the branch they are on, or just blink).

      But that what just be eyecandy for most people, sense they wouldn't bother to do the necessary filemanagement anymore than people do with their current system, or the proposed "infinite desktops". A sampling of users will probably show a desktop that is already cluttered because they don't bother to use the existing system(shriek, learning curve!) or come up with their own internally-logical system(effort!)

  23. Then there's the monitor size issue ! by Katchina'404 · · Score: 4, Funny

    Great...

    Next time some random user needs "more room to store my stuff in the computer" he/she goes out and gets him/herself a larger monitor rather than a larger hard disk !!!

    --
    Ceci n'est pas une signature
  24. New Xerox Palo Alto for 3D usage metaphors? by Warvi · · Score: 5, Interesting

    The desktop and window interface as we know it was developed in Xerox Palo Alto laboratories.

    Why we still 20-30 yrs later have no good new metaphors is because there is no fundamental development dedicated to that effort.

    The machines today come, thanks to ID and other game companies, equipped with graphics chips more than able to create an immersive 3D environment. This capability is totally unused in daily usage.

    Trash the disk metaphor like it has been trashed in UNIX file hierarchy: you can still know everything about your disks, but they have become irrelevant in the directory structure.

    A good 3D environment should trash the desktops as well and use spaces instead. Yes you can have your 2D windows for text terminals and whatever current applications, but you can as well do your 3D CAD/CGI design/rendering in space provided by a 3D GUI. Imagine being able to "turn around" with mouse or similar (headmounted?) device in order to look around; to be able to "zoom" into and past separate windows and work areas (workspaces) with mouse wheel or cursor keys.

    Imagine being able to link to each other related files/items in a 3D-space instead of 2D. What would that do to your DB schemes. Or to zoom into a software package's source icon to see its design, zoom into a class to see its components, and zoom into a method to see its source.

    Etc.

    This would require trial-and-error, examining, playing around. Where is the team that is being paid for this development?

    Any hints would be greatly appreciated. I could even be interested in such work myself.

    --


    Consistency is overrated.
    1. Re:New Xerox Palo Alto for 3D usage metaphors? by mgv · · Score: 2, Insightful

      Imagine being able to "turn around" with mouse or similar (headmounted?) device in order to look around; to be able to "zoom" into and past separate windows and work areas (workspaces) with mouse wheel or cursor keys.


      Imagine getting nauseated and throwing up from trying to find some file you stored "somewhere near - I'm sure that document is somewhere near here!"

      3D doesn't work for everyone - virtual reality, real nausea.

      Michael

      --
      There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
    2. Re:New Xerox Palo Alto for 3D usage metaphors? by ostiguy · · Score: 2

      White collar workers generally don't do much that necessitates the third dimension. You don't need a field of depth to read a memo on a 8.5x11 piece of paper. Spreadsheets? Users have enough time figuring out a x by y grid, lets not add z and test their spatial abilities.

      ostiguy

    3. Re:New Xerox Palo Alto for 3D usage metaphors? by uebernewby · · Score: 3, Insightful

      Where is the team that is being paid for this development?

      Check Google. I'm sure you can find quite a few teams that are working on this.

      So far, none of these teams' efforts have been successfull. I'd wager that is because the actual viewing area is 2D. Maybe if we start to use VR-glasses, 3D workspaces would be convenient, but since that isn't the case a 2D desktop is far less clunky than a (badly) projected 3D one.

      my 2cts, anyway..

      --

      News and bla for computer musicians: http://lomechanik.net/
  25. Declare the _metaphor_ dead by biftek · · Score: 2, Interesting

    That is indeed what should actually be done. Rather than looking at computer UIs in terms of being a metaphor for something else, why can't the computer's interface simply exist?

    As an analogy that someone else suggested once (iirc on /. or kuro5hin), we don't drive a car using a metaphor for something else, we simply use the car's controls themselves, having learned.

  26. Hard drives should be more like RAM modules. by Mike+Gleason · · Score: 3, Insightful
    You should be able to add or remove hard drives at will. When you add RAM, you simply plug it in and the OS knows to use it; why not hard drives?

    The user should not need to understand the notion of a filesystem. "Advanced" users should only need to know that they can plug in a hard drive and know that the OS will automatically format and integrate it into the system. Need more disk space to store MP3s? Simply add a disk, reboot, and have your space automatically split across the second drive.

    Users should only have the concept of a Home folder (let's not call it a directory). The user can place all of her data in this folder. Advanced users can create subfolders if they so choose, but the UI should be able to automatically group files in a single folder by type if the user doesn't create one.

    Users should not be concerned with OS files, the actual files used to store .EXE and Application files, etc.

    Mac OS X is the closest to this. Your home directory contains all your data and application preference files. I recently lost a hard drive, but had a nightly backup of my home directory. I simply reinstalled OS X and the applications I use, and *voila* everything is back to normal -- no importing bookmarks, restoring my e-mail client configuration, etc. Users of KDE/GNOME are enjoying similar benefits.

    Windows has a ways to go, but for starters it can get rid of the idiotic "drive letter" concept. At least with UNIX you can mount a separate disk drive into the global filesystem. Windows 2000 provides this equivalent feature finally, but only if you use NTFS. I doubt Windows XP Home encourages end users to use one "C:" drive and mount other disks as a folder, but it should.

    Naturally, power users, system administrators, programmers, etc., still would benefit from the concept of a filesystem. But the millions of end-users needn't be bothered with it.

    1. Re:Hard drives should be more like RAM modules. by frank_adrian314159 · · Score: 2
      You should be able to add or remove hard drives at will. When you add RAM, you simply plug it in and the OS knows to use it; why not hard drives?

      Dude, it's out there. Look at systems like IBM's OS/400. In fact, since VM is part of the disk, there is no difference between objects in memory or on disk. It's called a "single level storage" model and it rocks.

      This was developed back in the early 70's. Unfortunately, it makes pointers bigger so every time you revamp the hardware technology so that bigger pointers are a hardware disadvantage, the system guys keep introducing a storage hierarchy to compensate. It sucks having to keep "relearning" the same lessons - so far we've seen the same crap transitions in the mainframe, minicomputer, workstation, and microcomputer worlds. Hopefully, we won't need to see the same stuff yet again when quantum computing happens.

      --
      That is all.
  27. Oh please $deity, no... by erlando · · Score: 5, Insightful
    If what the author of this article suggests is implemented, my life would be turning into a living hell. Multiple stacked desktops for file-navigation..? Desktops for file-navigation?

    At this time of writing I have a grand total of 4(four) icons on my desktop. Only one of these is a shortcut. I have 12 more shortcuts on my taskbar (so, I use Windows. Sue me. ;o) ). One of the more used icons on my desktop is the one opening the dazzling labyrinth that is my file-system.

    I've never really caught on to the desktop-concept. Maybe it's just me.. The desktop is the background for the windows opened by the applications I run. The harddisk on the other hand is the storage for my files (filing-cabinet anyone..?).

    The desktop is a metaphor for a physical thing. And a bad one at that. As a lot of UI-design books will tell you one should be very careful when trying to use metaphors. Have a look at Interface Hall of Shame for some examples.

    Why do the author of the above article seem to think that multiplying an already bad interface will make it better? And even if the metaphor was a good one I've yet to see office-workers with e.g. a desk per client..

    The problem with finding the next great interface is that the fundamentals in a computer-system is not about to change. We will have (and need) a lot of files (information split into little logical parts) for a long time to come. There is no way around this. Abstracting the storage-space and placing the files on seperate desktops instead of having them in folders accessible from anywhere does not change this fact.

    --
    Remember, there are no stupid questions. But there are a lot of inquisitive idiots.
    1. Re:Oh please $deity, no... by Bazzargh · · Score: 4, Interesting

      Personally I use 0 (zero) icons on my desktop.

      They are BEHIND these damn window things - WTF use are they there?????

      All my shortcuts go on the menu. Where I can get them, without hiding the current app.

      Desktops are useful, in real life, when they are large enough to sit *around* your work. You can reach out and grab pens and such. Desktops, on PCs, have never yet been big enough for me to feel comfortable with more than a couple of (non-overlapping) windows up at a time. (Don't get me started on overlapping windows... grrr...)

      And I NEVER store files on the desktop. Why? Because, sonny, this is Win2K with a roaming profile. Everything you write there is synched with the server (which, half the time, is in a different city from me). T r y l o g g i n g o n t o d a.... oh feck it can I log on as you today?

      - Cantankerous Old Git

    2. Re:Oh please $deity, no... by markmoss · · Score: 2

      I've never really caught on to the desktop-concept. First, if you want to read a Word document, do you launch Word and go looking for the .doc file, or do you go find the file (in W-Explorer, e.g.) and doubleclick it? Only a programmer would think the first way is normal. The second way corresponds with what people do with physical objects, and of course with the "object oriented" progamming metaphor. (If you still don't doubleclick on data files, you're probably one hell of a coder, but stay away from the UI.)

      So how does this relate to desktops? Basically, they are just special folders. My normal mode of starting to work on a file (in Windows with it's single desktop) is to launch W-Explorer from the desktop icon (if needed, usually it's on all day), navigate through the file system to a folder I set up for the particular project, then doubleclick the file to "open" it (launch the default application for the file type). So the project folder includes everything I use for that project; if it isn't appropriate to actually store a file in the project folder, I put in a shortcut.

      I normally view folders as a list with "details", because quite often the file date or size is important, and going through the menu to toggle the display style takes too many mouse clicks. This isn't the easiest possible way when I just want to launch a file -- then it would be better to have big icons that are easy to hit with the mouse, and to be able to arrange them according to the logic of the project. Uh, that's a desktop!

      However, I have a dozen projects going at once. I can't put them all on one desktop. So I live with the slightly less than optimum interface through W-Exp list/detail view, and mainly use the desktop to capture new shortcuts created by "Send ... shortcut to desktop" until I can drag them to the proper place.

      So I think I would be quite happy to have a multiple desktop, IF it was properly implemented. (Don't expect that from M$.) That is:

      1. Obvious and simple hot-key toggle between the desktops, like ctrl-1, ctrl-2, etc.

      2. You can also easily access a list of desktops by name, which both selects a desktop and lets you know that it's hot-key is ctrl-7.

      3. Quick toggle between the desktop view (icons arranged your way) and a file manager view (directory tree, file list includes name, size, date, etc., file list can be sorted by name, size, date, or type.)

      4. You get to arrange the icons your way, AND YOU CAN COPY AND BACK-UP THAT ARRANGEMENT. Windows is a real pain in the rear if you do put a lot of icons on your desktop -- every so often it decides to sort them out alphabetically, or something. Without asking, without warning, without any reasonable way to go back.

      5. Anyplace you can create a shortcut, you can send it to your current or any other desktop, with no more than 4 clicks.

  28. Re:"The" hard disk icon? by wickidpisa · · Score: 2, Insightful

    Obviously not a comment from a Unix system user.

    Obviously this is a comment from a Mac user. I don't mean this as a flame. The idea presented basically tries to maximize ease of use to the computer illiterate with no regard for how much it hurts actual functionality. Apple has been tdoing this for years. They hide any real information from the user to make things easier on them. They got rid of the CLI, the next logical step is to remove the filesystem.

    Again, I'm not trying to mac bash here, I even suggest macs to people who say all they want to do is browse the web and read e-mail. But the more you really want to use a computer, you realize that the more information you can get your hands on the better. This desktop idea would only serve to let people use the very basic functions of a computer, but it will never let them get any further than that.

  29. Clarity, stability, manageability etc. by kimmo · · Score: 2, Insightful

    What I want is to know what, where and how and then be able to do something about it.

    It is all too common these days to have strange software, always in state of change and instability, to steal ("embed") other software to show some things ("Documents", "directories", "files", "web pages", ...) inside them. It only makes the confusion magnitudes worse, as it mixes applications, data, physical and logical storage and networking into one incomprehensible mess. There is nothing stable to stick to, no understandable logic to anything. It is only the mess where something resides somewhere doing something to something else while being dependent on yet something else..

    All the computing should return back into the days when the only way to manage computers was simple physical files and directories and independent applications. Even "Joe Luser" could understand that. You have a ".whatever" file, you can "open" it with "whatever" application. That's simple enough. You can see files with "file manager", you can write documents with "Typewriter", you can blowse the remote net with "Browser" throught the connection "network".. For more advanced users that would still leave the power to control everything, have options for "linking and embedding" as necessary and appropriate.

    This nut talk about desktops, blurred storage concepts and leased software is pure crap. Sure it might confuse Average Joes enough to pay even more for nothing in the short sight, but it just doesn't work for everything. Not everybody uses the computer for the same purposes in the same way. There really isn't any sense to restricting usage of a general purpose machine with artificial limits (desktops), buggy sw/hw (display adapters, drivers), physical devices (monitor/flat panels) and messed up concepts about data and applications.

    Aren't the GUIs there for communicating with users? Isn't the OS there as a base platform to run stuff on? Shouldn't somebody write a "Joe Really Dumb" application to act as a GUI for those confused with logical storage and general computing concepts? They could then limit themselves with that application to two icons and a power button if anything more is too complicated.

    Oh well, maybe I missed the point completely, or this confuse-and-conquer is just a business plan for somebody.. Whatever, it sounds like crap anyway.

  30. Comment removed by account_deleted · · Score: 2, Interesting

    Comment removed based on user account deletion

  31. He's wrong by scott1853 · · Score: 5, Interesting

    The complexities blamed on the desktop metaphor are not the fault of the metaphor itself, but of its implementation in mainstream systems. The default hard disk icon is part of the desktop metaphor. And the icon is the cause of the complexity created by the desktop.

    If the desktop metaphor is perfect, yet the "hard drive" icon is part of the metaphor, the how can he claim that the metaphor is perfect and it's the implementation that's wrong?

    Ignoring the fact that they contradict themselves in the first paragraph, there's plenty of other glaring holes in the argument.

    "The extension of the "rules of the desktop" to cover the entire capacity of the hard disk is the main reason why systems that support multiple desktops seem simpler and are easier to use and manage."

    Who says it's simpler? You still need to initially setup that desktop, which involved setting up shortcuts to locations in the file system. Try doing that without delving into the hard drive while still maintaining a super simplistic environment (i.e. no command line either). Besides, maybe I have a lot of data and need 20 desktops to organize it correctly. So instead of setting the default "open" path in the application of my choice, I would have to switch desktops to open a file. What if I want several things of different types open at once?

    "It is possible to build labyrinths of internal directories that eventually become too deep to navigate via the mouse. The feeling of such spiral filing systems is of endless depth, requiring great effort to retrieve a piece of information. It is difficult to create the same spiral feeling on the desktop."

    So sub-folders are a bad thing I guess. Yes, it's terribly confusing to have a tree like "documents/company/forms/standard contracts". That would be too confusing to navigate. But if you had someway of setting a "view" on the desktop that would be simpler. And this "view" menu would be incredibly simplistic to use and would be able to differentiate between Forms and Letters in a DOC or PDF file? Gee, that sounds like more work when I create the document too.

    "To reap the benefits of the desktop metaphor, we have to design computer systems that leave the user clearly anchored in the desktop metaphor at all times. But in the multiple desktop, you are always on a desktop and can't ever get lost inside the computer."

    Ok, but you could get lost in all the desktops you'd need to setup.

    The desktop was designed to give users quick access to common programs. You don't need every file you ever need to use, sitting on your desktop, or even some virtual desktop somewhere. Because if you only use it once every six months, you're going to forget what desktop it's on anyways. Intelligent directory trees and default "file-open" locations are the way to do it. The methods outlined in this article would require a lot of extra setup the user would have to do, and doesn't address new files being added by another user on a network.

    I guess I was really bored this morning, I didn't intend to comment that much on an opinion piece on some other site. Which makes me wonder, why are we linking to use opinions on other sites? Maybe the author is somebody I know, but isn't this like linking to a slashdot users comments?

  32. Comment removed by account_deleted · · Score: 2, Insightful

    Comment removed based on user account deletion

  33. Confused user by robinjo · · Score: 2, Insightful
    "This is /, it is the root of the system."

    Root of the system? What do you mean?

    "This is /etc where your configuration data is stored!"

    Why is it called etc?

    "This is /usr - you'll find the actual programs and more there!"

    Why is it called usr? Are there more programs in proc?

    "But this is your Home/My Documents/Desktop. There are others similar to yours, but this one is yours."

    Why do I have a desktop inside my documents? Sholdn't the documents be on the desktop? And so many of them? This is so complicated.

    "However, it doesn't sit on top of the rest of the system!"

    What top? What was the root again?

    1. Re:Confused user by belterone · · Score: 2, Interesting

      That's not insightful. Did you play stupid when someone told you what a "steering wheel" was?
      Maybe you didn't have a hard time learning because the term was already in common use. I bet it wasn't always that way. Now fast forward 10 years... I wonder if "desktop" and "hard-drive" will be in common use. I know people 60 years old who now know these terms, and they have nothing to do with the field... Just like you don't really have anything to do with the automotive industry.

      Sorry for the extremely overworked computer as car metaphor, but here it actually fits. You can actually substitute *any* new technology with its corresponding terminology.
      -Greg ---

      --
      I can't find my car keys. (no a's in email)
    2. Re:Confused user by Hal-9001 · · Score: 2

      Considering that the average computer user uses the word memory when (s)he really means disk space , it shouldn't be surprising that a hard disk icon is confusing. Joe Schmoe probably doesn't want to know what a hard disk is or even what a file is. He wants to think in terms of papers and letters and pictures and songs, not in terms of files and bits and bytes. He only cares that there is enough space in his computer to hold them, not about how the computer stores them. He probably doesn't know what a hard disk looks like since he probably bought his computer from Best Buy and has never opened the case. And that's fine, because for him and for most people the computer is just a tool for writing papers, surfing the web, and playing music.

      Not everyone needs to understand how or why their tools work. Should I hold you responsible for understanding quantum field theory since that's really why computers work?

      --
      "It take 9 months to bear a child, no matter how many women you assign to the job."
    3. Re:Confused user by ImaLamer · · Score: 2

      lol... but at least explain the things they will work with.

      Files, folders. There isn't a 'desktop', get over it! We aren't talking about how to fix your dremel tool - I'm saying teach people how to turn it on!

      When you make fake things like a "desktop" folder or file it makes things worse. It's not real, but it is, but it's not what you think it is. The 'desktop' has become it's own file or folder and isn't becoming the interface we want between us and the programs/files/folders.

      If you lock up your teenage daughter she is going to go crazy when she gets a chance. Lock people in the Desktop and when they see the file tree... kiss it good bye.

  34. Ok, we'll kill the icon by bildstorm · · Score: 3, Interesting

    I get what the pundit is saying, but the idea of multiple desktops to do everything is awkward. Calling for that as a matter of usability is to fail to realise the general cluttered state most people leave their desktops.


    Yeah, getting rid of the icon is probably a good idea. It is a "box" elsewhere and it's frustrating. Most of the newbies I see go through three stages:

    1. Desktop - It all goes on the desktop until the desktop get's utterly cluttered.
    2. Menus - Once they realise they can build menus, they build menu after menu after menu.
    3. Directories - They realise that they don't need all that stuff all the time, and so, well, they learn to use directories and find it quick.


    I don't know about you, but having a directory system I can bring up on my "desktop" that lets me jump through is great. It all depends on how you use the system. But face it, as people becoem power users, the directory structure will come back again and again. Most people can't wait for tech support and thus will always migrate away from the dummy device.

    --
    The power of accurate observation is commonly called cynicism by those who have not got it. - G.B. Shaw
  35. Not mutualy exclusive, surely by Observer · · Score: 2, Insightful
    "The default hard disk icon is part of the desktop metaphor."

    Funny, I always thought it was complementary to the desktop metaphor.

    If you're looking for ease of use for a limited set of functions, by all means put icons on the desktop, or group then into function-related folders on the desktop, or whatever. Have more than one desktop each with its own set of icons or folders for mutually exclusive functions? By all means. But do provide a reasonable way for system managers to easily organise the functions in a way that makes sense from the user's point of view. To some extent, this is already done when you (as end-user and system manager of your own personal Wintel box) install an intelligently-packaged new application and are asked whether you want an icon for it on the desktop, and where you want it to be integrated into the taskbar mechanism. Of course, some application vendors believe that their customers shouldn't have these choices, but that's another matter.

    But once you get beyond a certain number of functions, and a certain level of complexity, then direct access to the underlying hierarchical file system has a lot to recommend it.

    Just my 0.02 Euros

  36. Logical volumes? by _ph1ux_ · · Score: 2

    um, ok so we no longer view the data-space on the HDD as a unit to be dealt with - and we only focus on the File-space/system so as to make it less confusing....

    Some poster mentioned taht this article was refering to something along the lines of logical volumes... but what about redundancy and fault tolerance.

    regardless of what this article is suggesting (however confusing in and of itself) there will *ALWAYS* need to be the people who do look at the disk as a disk - and need to know where the shit is stored. The admins and architects of such systems.

    also - what does this mean:

    "Move the mouse beyond the boundaries of a directory"??? huh? am I missing something?

    and this:

    "But in the multiple desktop, you are always on a desktop and can't ever get lost inside the computer. " - um - but wouldnt the newbie user get lost amongst the multiple desktops? If this guy thinks that any newbie or even just a moderate user will be able to feel really comfortable in a CLI having to navigate some nebulous filesystem spread on who knows what HDDs... I think he is mistaken.

    "The use of "stacked desktops" as the overriding method of organizing " - ok so what he is saying here is that he doesnt want a bottom level "desktop" - and doesnt want some sort of "start" menu system - of file manager to navigate through and find the files/apps that he needs - he would rather have almost everything open in a window and just have to navigate through the many many things that are open...

    So I picture his desk at work just being covered in single 8x11 peices of paper and he is constantly shuffling through them - but thinks it all organized...

    .

  37. Desktop uses by athmanb · · Score: 3, Interesting

    I don't know what the original UI designers at Xerox had in their mind for the desktop, but today's use is simple:
    The desktop stores links to other resources.

    This applies to applications and to directories. The author of the original article is fundamentally wrong to say that the desktop contains the hard disk. Instead, it just contains a link to the directories "c:\" or "/home/$USER" or whatever.

    This makes perfect sense if you want quick access to your folders, exactly as most people want quick access to their favorite applications.

    However, he's right that the desktop has its limitations. It's especially stupid if you have to minimize all your windows just for the 5 second job of locating an icon and clicking on it. The taskbar of Windows 98 and the extended start menu of Windows XP do it much better...

    1. Re:Desktop uses by markmoss · · Score: 3, Insightful

      under windows if you hit the WIN-D keybaord combination it hides all your apps, showing you the desktop. Hit it again, and they're back.

      Hey, it works! And I'll bet that 99% of the /. geeks who use Windows didn't know that. "Lusers" certainly won't learn it. This is the most fundamental flaw in GUI's as presented by Microsoft: They promise that you can get things done without reading manuals, and make it possible to work inefficiently without knowing much about the system, but to actually use the features efficiently you still have to learn the system, memorize keyboard shortcuts, and all those other things the users allegedly hated about the C:> interface. Only there is no manual to read now. Where in heck do you find out about things like this?

      Yeah, I know it's somewhere in the Help files. However, if you don't know a function exists, you aren't going to find out about it from Help. Even if you know it _should_ exist, if you don't know what MS called it, you probably aren't going to find it. When MS writes a tutorial or "tips", it's worse than useless for anyone who already has some notion how to use the system -- their selection of which features and techniques to highlight is darned peculiar, and leads me to think that the authors aren't experienced enough in MS's own software to know what's actually useful... And there's no way to just start on page 1 and skim it all looking for the useful bits, even if I wanted to do that on screen.

    2. Re:Desktop uses by erlando · · Score: 2
      Mostly OT, but under windows if you hit the WIN-D keybaord combination (that's the windows key, use it like you would use Alt) it hides all your apps, showing you the desktop. Hit it again, and they're back.

      Good point. But the problem about WIN-D is that it puts all of your windows back on the desktop. Including those you had minimized when you pressed WIN-D the first time. I usually have more than one app running but I seldom have more than one app on the desktop. That app is usually maximized, the rest are "sleeping" in the taskbar. WIN-D brings them all on the desktop forcing me to minimize just the right ones..

      --
      Remember, there are no stupid questions. But there are a lot of inquisitive idiots.
    3. Re:Desktop uses by erlando · · Score: 2

      Hmm.. You're right.. That's weird.. Not you being right, but the other thing.. ;o)

      --
      Remember, there are no stupid questions. But there are a lot of inquisitive idiots.
  38. Might not be that bad an idea by heikkile · · Score: 2
    I am not sure if I misunderstood the article to say more than it did, or if most slashdot posters misunderstood it to say less. Anyway, the idea I read from the article was to combine the hierarchical structure of the directory tree with the visual clarity (for simple (L)users) of the desktop by showing every directory as a desktop, with proper icons for navigating around. Users would start with the desktop that correspond to /home/myself, but be able to move onto other desktops for specific projects (/home/myself/writing-my-book), have related files available there, and launch their applications on that desktop.

    That is not so far from how I use my 8 KDE desktops, one is always for mail, one for the web, one for VmWare (some customers still insist to pay me for coding Windows stuff), one for real programming (3 consoles: editor, compile, and misc/man/another edit/...) carefully laid out to fill the screen...

    The only problem is that with such a system the users would leave zillions of applications running everywhere. But that's why we keep getting faster computers...

    --

    In Murphy We Turst

  39. Desktop means Desktop by ZigMonty · · Score: 5, Insightful
    I think the main problem with this article is that the authors have forgotten what the desktop metaphor represents. It represents a desktop (surprise!). On a real desktop, if you run out of space you start filling stuff away into folders. You DON'T buy a second desk and constantly switch between them. You certainly don't end up with dozens of desks. I have over 150,000 files. How many desktops would I need?

    Directories may not make sense to some. That's why Apple and others called them folders, as in a manila folder. You take a document off your desktop and file it away in a folder. Simple.

    Remember, the original Macs used floppy disks. You frequently had more than one inserted. They looked the same on screen as they did on your other desktop. You put stuff you didn't want anymore in the trash can. Very simple for office workers to learn.

    Getting back to the article, of course the desktop took up the whole screen. What do you want around it, the floor?! Walls?

    How does one get rid of the disk icon? I have two main internal hard drives (20GB and 30GB). How else do I tell them apart? What if I insert a zip or a CD? How do I tell them apart? Or an external FireWire or USB drive? This doesn't sound very well thought out! You *could* integrate permanent drives into one structure using mount points but how is that easier for the new comer? "Oh your second disk is mounted so that it is part of your first disk". "What?"

    Having said all this, I don't have a desktop. I use MacOSX. The only thing below the windows is a desktop picture. My hard drives are in the computer window. So, in a sense, Apple has partly phased out the desktop metaphor. It still has folders, but you can choose not to display a desktop. The new representation is a Computer with icons representing all your storage devices (similar to My Computer in Windows). This is closer to what the new, computer literate generation, mine, interprets it to be.

    In short, we don't need a metaphor anymore. You only need a metaphor when explaining to new people. Using the office as an analogy made sense when computers were new. How is an office analogy going to help a young child learn about computers?

    I'd like to see us go to a database-like idea with the ability to attach arbitrary attributes to files and replace folders with categories. A file could belong to more than one category. Related categories could have links between them. Instead of a tree you'd get more of a web. Don't know if it'd be any simpler though. For the time being the current idea works.

    1. Re:Desktop means Desktop by ZigMonty · · Score: 2
      Yeah, I have no idea what they were smoking when they thought that one up. On a real destop when you are finished with something you put it away. You don't drop it into the trash! This is one of their few really stupid UI decisions. Most of their other mistakes you could see where they were coming from, it just didn't work in reality. The trash thing seems inexplicable.

      Oh well, at least they sort of fixed this in MacOSX. The trash icon turns into a giant eject symbol when you drag a disk. It's still really just covering up a mistake though. I prefer right click -> eject.

    2. Re:Desktop means Desktop by KurdtX · · Score: 2

      I've been thinking about a similar database-like file system idea, and realized that iTunes is actually an incredibly good idea for a file browser. (If you haven't seen iTunes, you should, you're really missing out)

      Instead of refining your display based on a combination of Genre, Artist, and Album (for the unfamiliar, you can pick 1-all in each category), use Application, type, and label.Of course, I'm envisioning n user-defined labels (think genre), not the 8 that standard Mac OS uses (although those would be a good starting point). Then, once you're refined your selection, you can sort/search by size, name, (any) date, permissions... anything.

      Since they really already have the engine, it wouldn't seem to be too hard for Apple to do this, they'd just need to do a bit of tweaking. Then it wouldn't matter what underlying filesystem you have.

      --

      Kurdt
      I'm not anti-social. Just pro-technology.
    3. Re:Desktop means Desktop by King+Babar · · Score: 2
      Disclaimer: the target article was either horribly written or horribly edited; it's tough to tell which. My comments aren't on the article itself but about what the responses to the article say about what we might really want.
      I think the main problem with this article is that the authors have forgotten what the desktop metaphor represents. It represents a desktop (surprise!). On a real desktop, if you run out of space you start filling stuff away into folders.

      Not true. On a real and productive desktop, everything on the desktop is currently being used. If it wasn't being used, then it might be in a folder but that folder would be in a filing cabinet, not on your desk. Direct manipulation is a brilliant idea, but only for objects that need to be (or should be) manipulated directly.

      Now think about the file cabinet itself. The cabinet has (say) 4 drawers, each drawer has a couple of dozen folders, and each folder quite possibly contains everything I have on one particular project. Now check that out: only two levels of hierarchy (drawer and folder). If I have multiple file cabinets, I can get 3 levels of hierarchy. With the use of some amount of pendaflexiness, I can get up to 4 levels of hierarchy. But that's about the limit to physical file cabinets. Moreover, each of these levels is distinct from the others in a fairly obvious way, and you don't really mix up levels of the hierarchy: you really would never have the equivalent of a file drawer and a file folder on your desktop at the same time. Maybe you'd have two or three folders on your desk, or maybe you'd be riffling through your file cabinet (but you wouldn't put it on your desktop first).

      I think it is very revealing that the physical file cabinet metaphor stops when the depth gets to level 3 or 4. Indeed, I'd argue that people allocate their attention such that they are "really" only dealing with at most 2 levels: containers and things contained. Hierarchical file systems, however, are arranged with the notion that the physical model can become "virtualized" to structures of arbitrary depth. People really don't deal with things this way, however. Deeply nested (more than 2 levels) hierarchical menus or window/directories really don't work very well.

      You DON'T buy a second desk and constantly switch between them.

      Oh, but you do. Many (or most?) people who do desk work and computer work, when given a choice, will choose to have separate physical desktops for the computer and for the paper. And some of those people will also have a "work table" for non-paper projects. People have and use many different physical desk-top-like surfaces. Really, they can't get enough of them, as you could tell if you've seen any recent kitchen designs. Indeed, people really don't like to do two different physical activities in the same space; nobody really likes to eat at his or her desk, for example.

      You certainly don't end up with dozens of desks.

      Actually, I'd argue you do end up with dozens of different work surfaces that are specialized for what it is that you are doing at the moment (see above). This is expensive (and costly in time) to pull off in a single physical office; it *should* be easier to pull off in the virtual space of a computer, even if each desktop is only 2-d.

      I have over 150,000 files. How many desktops would I need?

      This, it seems to me, is the real issue. In the OS sense, I have no doubt that you have 150,000 files in the filing system. But I *know* you probably don't poke into each and every one of them at the level of direct manipulation very often. Even if each interaction lasted only one second, that's 41 hours of poking around to make the rounds. A more realistic 5 minute time to play with something means it takes you almost a year and a half to make the rounds. NOBODY does that. Everybody realizes that the 150,000 files on your hard drive differ drastically in the amount of time you ever spend with them, yet the file system user interface (a tree structure) is essentially optimized for the case where you need to get at each and every one of them equally often...assuming you can navigate the deep hierarchies involved. It's nuts.

      Now, how many files on your disk do you have to directly use? That's an interesting question. It may well be thousands, but even here there is some useful structure that isn't well captured by most hierarchical file systems. So, I've got hundreds of mp3 files at home, but that's not the way it seems to me: what I have is a scrolling menu of choices in iTunes that I can customize in many ways (including playlists). Now I also have hundreds of pdf files corresponding (mostly) to scientific articles. No such luck on the organization front here. What I *want* is a relational view of the content, not one big directory or pdf files strewn throughout the file system corresponding to different projects. Indeed, some papers I want to see or use in two different places, without futzing around with stuff to get it that way. I'd be thrilled if the lastest Nature Genetics article (say) would arrive in my system and magically appear in every project where it was relevant. Now, this could really actually start happening, but if it does, we will want to (and need to) learn to think of hierarchical file systems as (at best) some implementation level detail that really does not need to be relevant.

      Needless to say, we're not there yet.

      --

      Babar

  40. Yup by KarmaBlackballed · · Score: 5, Insightful

    if the mouse is incapable of filling your needs, you should consider alternatives

    Exactly. Everything you ever needed to know you did not learn in kindergarten, but for some reason some people don't beleive that. Sometimes, as is the case with general purpose computers, the interface will require some training because there are new concepts.

    An apt analogy is language. There are too many words in English. We should simplify it. Perhaps we only need 500 words. ... Of course, if we "simplify" we reduce the efficiency and power of it for those that have mastered it.

    Teach people about disks, don't take the icon away.

    --

    --- -- - -
    Give me LIBERTY, or give me a check.
  41. Re:Readline is LGPL not GPL by TZA14a · · Score: 2
    Just one problem, Readline is not GPL, its LGPL,

    Wrong. It's actual, real, hard GPL, and that's the reason it never got big... RMS even cites it in the famous anti-LGPL rant of his.

  42. Abstractions by Detritus · · Score: 3, Interesting
    Why do we need hierarchal directories and long filenames? Starting cylinder number and track count is so much more efficient. If you can't remember where your files are, you are obviously too stupid to use a computer.

    I should be able to use a computer without knowing the details of inodes, free space bitmaps, disk partitioning, and the I/O channel configuration of the computer. It is the operating system's job to manage that stuff and hide it from the user. The user interface should present a suitable abstraction or abstractions that is not dependent on the implementation details of the computer's storage system.

    --
    Mea navis aericumbens anguillis abundat
  43. The desktop is the whole computer by Kennu · · Score: 2, Informative

    I think a lot of people are missing the fact that the desktop does not represent a hard disk or a folder; it represents the _whole_ computer.

    The problems arise when operating systems adopting the desktop have to support parallel legacy concepts, such as Windows with it's multiple X:\ roots or Mac OS X with the Unix directory tree.

    The cleanest desktop implementation has always been the old MacOS (=9), where the desktop is consistently presented as the root of everything. Through it you can access hard disks and other storage quite naturally, and you never get lost.

  44. that's not exactly a surprise by markj02 · · Score: 2, Insightful
    Well, let's look at the original Macintosh, which really introduced this style. Apple took a simple operating system with DOS-like functionality (files, devices, etc.) and put a GUI on top of it that looked vaguely like what they had seen at Xerox. And the GUI even kind of represented correctly the objects that were important to the OS at the time; since the underlying OS was so simplistic, the GUI could afford to be simplistic as well.

    Fast forward to 2001 and you have an underlying OS with sophisticated name spaces, networking, hypertext, and access to gigabytes of data. Icons representing devices and a handful of files don't cut it anymore, if they ever did.

    This is, of course, also why trying to adopt the Apple GUI to UNIX machines has failed so miserably in the past. It wasn't that the Apple GUI was so super-sophisticated that nobody could copy it. Rather, UNIX has always been too complex for the Apple GUI to represent well.

    So, where does that leave us? Windows, Gnome, and KDE are slavishly trying to copy the original Apple paradigm, putting file icons and link icons everywhere, leading to a complex mess. Yes, this needs to go. Trouble is, while there are a bunch of better ideas, the one thing that users hate more than a bad UI is a UI that's different from what they are used to. So, all the good ideas that are out there (and have been out there for a couple of decades) have a really hard time in the market. It's not better ideas that's needed, what's needed is better ideas that are also palatable to existing users. And that, nobody has come up with yet.

  45. What's the point? by snake_dad · · Score: 2
    It is possible to build labyrinths of internal directories that eventually become too deep to navigate via the mouse.

    So, it is possible that you might forget once in a while, where you put something? Big deal, same thing happens in the real world. There I have, next to my desktop, a closet. And a floor. And a briefcase. And a toolbox. And more. And that tiny jumper I need to put my harddisk in slave-mode might be in a box, or in a small plastic bag, or on the floor. And that bag might be in another bag, or in a box, or under a pile of papers. And that container might be in the toolbox, or on the floor, or on the desktop. Come to think of it, didn't I throw away that jumper a couple of weeks ago?

    A mouse (or cat) might traverse the mess around my real-life desktop, but it certainly is a labyrinth... Now, where did I put that harddisk? :-)

    --
    karma capped .sig seeking available Slashdot poster for long-term relationship.
  46. In Defense by Marcus+Brody · · Score: 3, Insightful

    Most posts I have just read are pretty critical of this guys suggestion. I have to agree with them. I dont see a great problem with the "filing cabinet/russian doll hybrid" paradigm of the filesystem. It seems pretty logical and inutuitive to me.

    However, I think I should have a go at arguing for this guys idea, as nobody else is!

    On my computer, I use multiple desktops. I have one for work stuff - star office, kpresenter etc. I have another desktop for multimedia - xmms, mplayer, realplayer etc, a 3rd desktop for gaming, and a 4th (spare!) desktop. Yes, I am a bit wierd and anal (see yesterdays discussion about autism!). Furthermore, I usually organise my linux consoles in a similar way - tty1-2 for root access, the rest for userland stuff, another one for tailing logs and a vt100 open at the end (comes in usefull on occasion).

    I find this logical division of "desktops" enables me to better organise myself. I dont see why MS Windows couldnt enable this for Harry Homeowner. Somewhere on the taskbar is a shortcut for desktops. It is trivial to change/add/remove desktops. When you install a game, it is "installed" to the game desktop. There is a shortcut on the desktop/start bar for that desktop. The working directory for that game is on the desktop. For many users, who just need Office, Explorer, winamp and a few games this might work.

    However, I can think of a number of problems that would need to be overcome. What about generic applications, which you may need on a number of desktops? What about applications which dont fit into any desktop category? What happens when the desktop starts getting to cluttered? What happens if you want to open Word and that RPG on the same desktop (i.e. so you could copy and paste the final text into word, to prove you had completed the game to an equally sad friend)? I'm sure most of these problems are trivial to overcome, but you will surely encounter further difficulties.

    Finally, I dont think you can ever get rid of the Hard Drive icon. Yeah, just hide it away, so Harry doesnt get confused by it. But it still needs to be there for power users.

  47. Let's time doing its work by tof20 · · Score: 2, Interesting
    Looking for the perfect desktop may be a good idea... but I think that if I'm quite happy with my Desktop now, it's because many years of tries. First I started with Windows 3.11, adding PCTools was a great enhancement because I could begin to make some changes.

    MSWindows have added some interestings changes, like a "real" top level desktop, a taskbar, a quicklanch bar, a start menu, a trash... And now that I'm using Debian with Ice, I choose to reuse some os these ideas, suppress some, to obtain MY perfect desktop.

    And it's the same for the user community: God created the taskbar, everybody used it, some linux GUI used it too, so God saw that it was good.

    It's a kind of natural evolution...

  48. Re:This sparks a question... by richieb · · Score: 2
    My real question is about VMS. Didn't they have a fairly 'unique' way of representing the filesystem. If I recall, when you log in, you are dumped to your home directory which is effectively the root of the filesystem while everything else branches off of your home directory.

    Actually the standard for VMS file names is this: devicename:[dir.subdir1.subdir2] So your home directory might be: DBA1:[USERS.YOU].

    You could play games with logical names so that you, as a user, did not have to know about actual devices, but I thought this was pretty akward.

    The Unix file system is a lot easier to deal with.

    --
    ...richie - It is a good day to code.
  49. The Good Ol' Days by robbway · · Score: 5, Interesting

    The article is simply nostalgia wrapped in a thesis. I think the argument for killing the hard drive icon is very valid, but the rest of the paper devolves into the meanderings about desktops.

    Multiple desktops are simply windows. Call them whatever you want, but the authors want a windowing motif without a base window to throw junk onto.

    The other problem is the incredible naivetee of this statement from the article: Add unlimited files without fear of clutter. (You can change views in a directory.) The first time you used a Disk Operating System, you had a tendancy to throw all of your files into one directory. That's my definition of clutter, and it is no different than the desktop paradigm where junk files reside.

    I think the authors are forgetting history and the reasons why we don't use bare-bones DOS to operate our applications. They're also forgetting that with a computer monitor, if you remove all of your desktops, what's left? there has to be some basic background, even if it has no functionality.

    1. Re:The Good Ol' Days by Jeremy+Erwin · · Score: 2

      They're also forgetting that with a computer monitor, if you remove all of your desktops, what's left?
      A checkerboard pattern of black and white pixels?

  50. What a moron. by Eagle7 · · Score: 2

    Short and sweet: That was one of the single most stupid articles I have ever read in the computer field. His ideas (which he fails to argue very well or logically) might help an *extreme* novice use a computer more easily, but would (as a design feature) prevent them from ever understanding the system. And anyone who was even a modest "power user" would feel completely strangled by the restrictive interface.

    --
    _sig_ is away
  51. All these so called experts... by Junta · · Score: 3, Interesting

    They never present real world experiences that collaborate their claims that the desktop metaphor, as is, is "dead". As the author said himself, Apple was going to use a NeXT like filebrowser, but decided against it with a "chorus of protest from the users". Users are *not*, for the most part having difficulty with the current paradigm, it works well. Experts spend all the time complaining that the users have it too hard, and users are simply wishing that companies leave well enough alone.

    His proposal of imposing artificial, view based limits on the organazation of files is ludicrous. He spends his time complaining that while their is a screen with a Desktop, it's not consistant with directory structure, not like we have it in real life. Last time I checked, people working on stuff on their desks pull them out of a file cabinet and put them back when finished, more like the computer paradigm. It makes sense to store your information differently from the way we work on a desktop. A strategy like he suggests would impose a huge penalty in terms of time to organize and retrieve data that is not currently on the Desktop, and greatly limits the amount of data that can be in one space, even if the relationships demand that they *should* be together, regardless of "icon clutter".

    All these self-proclaimed experts need to be hit a few times with a clue stick. Users like the paradigm the way it is, it is not too complicated.

    --
    XML is like violence. If it doesn't solve the problem, use more.
  52. I like the home dir concept by ACK!! · · Score: 3

    In the next generation of file managers the hard disk icon concept should go away.

    Whether I am in KDE or Ximian Gnome, I always make my home dir my desktop. The place where I keep file IS my desktop and the problems with these concepts are thrown away. This is not a big issue.

    Under Nautilus with my home dir designated as my desktop, I can right click and mount volumes that are not essentially part of my essential OS environment (removable media for example) keeping these things seperate makes sense.

    One of the filesystem concepts I loved when I first got into the *Nixes was the idea that everything extends from root. If I have an NFS mounted file system from a system two buildings away it appeared to the end user as just another directory in their tree (No C:\ drives and D:\ drives etc...).

    The man makes good points and these points are being addressed by people like the folks working on KDE and Gnome that give you the flexibility of NOT creating some extra space called the desktop that does not correspond with the rest of your file structure.

    The idea of your home directory as your desktop (as the place where you keep your files) is one that works suprisingly well in a visual GUI format.

    My wife with no big *Nix experience loves the idea because she does not have to go hunting for files she dragged to the desktop to organize them in her folders off the home dir or she can pick them right up off her desktop if she needs them.

    This is an idea that is good for experienced and novice users.

    --
    ACK /ak/ interj. 2. [from the comic strip "Bloom County"] An exclamation of surprised disgust, esp. i
  53. No Desktop, No HD Icons = Mac OS X by thedbp · · Score: 2, Insightful

    This is interesting - Steve Jobs tried to kill the desktop metaphore and the HD icons with Mac OS X - anyone who used the Public Beta can tell u that it was quite a surprise to see that the HD icon DIDN'T appear on the "Desktop" and that the "Desktop" wasn't even called the "Desktop" anymore, but simply the "Finder."

    In the current release of Mac OS X, Apple has sort of stepped backwards by putting the HD icons back on the "Desktop," mostly in response to a terrible uproar from the Mac faithful who couldn't imagine using their Macs WITHOUT that metaphor - let's be honest, Apple's implementation made a lot more sense than anyone else's, simply because with the classic Mac OS, you didn't even necessarily need to stick to their folder structure for your machine to work. You could bury your system folder 30 levels deep and still boot your machine.

    But also worth noting is the fact that in the current Mac OS X, the user is given the option of whether or not to use HD icons on the desktop, and NOTHING is placed on the "desktop" by default. Its essentially a blank canvas when you boot into it, and it lets the user decide whether or not to use the metaphor.

    Personally, I choose NOT to display my internal HDs on the desktop, instead I place a link to my data storing partition on the desktop, essentially hiding the rest of my HDs, which contain mainly just my Systems and Apps, and I also have the option to have REMOVABLE media appear on the desktop. This is another area where the Mac OS shines - you don't have a floppy icon or Zip icon or Jaz icon or whatever until you actually insert a disk into the computer. Having them appear on the desktop is instant visual feedback that YES, there IS a removable disk in the drive and it offers quick access to it.

    So if you want to see an implementation of this scenario in action, get a sweet deal on a used beige or B&W G3, max out the RAM, and toss a copy of X onto it.

    You'll LOVE it.

    1. Re:No Desktop, No HD Icons = Mac OS X by spike666 · · Score: 2

      all this talk of cluttered desktops - i am gonna go re-organize my desktop folder and actually create a downloads folder and shove all this crap into it. at least then its hidden away from my eyes and i can see my lovely desktop background picture of girlies w/o clutter.

  54. desktop? bah! we need cube walls! by spike666 · · Score: 3, Interesting

    like everyone else who tried reading the article, i was struck by how disjointed it was.
    at first you arent sure what metaphor he is whinging about, but then you realize that he does have a point.

    we need a new metaphor. its true. we do. and its not really us who need new metaphors, its the typical user community. the ones who we usually bitch about - the AOL users of the world. and since we're all such ass-kick programmers (l33t c0d3 h4>but what i would really really like is to have the desktop not be a file metaphor, but a notes metaphor - in other words, kill the desktop and make it a cube wall metaphor. one where i can stick up notes and reminders and post its. where i can "hang" my clock, my calendar, or maybe where i can hang a shelf to put books and manuals at.

    I've always found the "Desktop" concept somewhat difficult. it doesnt feel like a dsektop, its standing up in front of me. why would i be looking down at it? (i know, i know, pre computers we used to write by looking down at the desktop, but i always focused on what i was doing, not on the things strewn about the 5 foot wide space...)
    actually, one metaphor that i did like was the old Magic Cap os from General Magic it used a Desktop metaphor and also a Hallway metaphor. these actually work when you realize that people shouldnt have to think to use the computer, they should just be able to use it.

    Make computers easier to use, and we'll have more people using computers and doing more with them. To me, thats what makes a GUI good. Thats why i think people liked the mac originally. you didnt have to learn how to use it, it was all presented for you in a graphical and friendly manner - as opposed to a command line.
    The GUI has to evolve again. lets go for something even easier to use.

  55. How about an apartment metaphor? by mttlg · · Score: 2
    Here's an idea for the next GUI paradigm - the apartment. When you log in to your computer, it shows a door opening. You then have the option of going to various "rooms" with your stuff. The bedroom would be for porn (obviously), the living room for entertainment, home office for work stuff, library for references, e-mail and other junk in the bathroom, etc. Everything else would just be left laying around wherever it falls, just like in a real apartment.

    Seriously though, there is a bit of truth here. People can find things easiest when they are in a place that makes sense. Your food is in the kitchen (food preparation area), grooming supplies in the bathroom (personal preparation area), clothes in the bedroom (where you usually take them off and put them on), etc. Everything is organized by its function, and anything that doesn't fit in a certain place just goes wherever you feel like putting it at the time. The beauty of this kind of a system on a computer is that you build it yourself so it will work best for you, and it can be done with any common interface.

    The hard drive only has "vague space" if you let it. Let's say I'm looking for the pictures from my trip to NH in August. At the top level of my hard drive are two folders of digital pictures - one with the originals and one with modified versions. I go into the folder of originals and find a folder marked 200108-NH, which contains the pictures I was looking for. Wow, that was tough. Finding other things, like a PDF of the ruling in one of the Napster cases, would be similarly easy. In this case, it would be something like Files->Other (anything not covered by one of the other choices)-> Court Cases->Napster (this doesn't actually exist, because at the moment stuff like that is in a generic location for stuff that hasn't been sorted yet, kind of like my living room...). The problem with a system like this is that it is up to the users to organize their data themselves, but you can't really get around that part. Other paradigms and metaphors still require setup by the user, and usually this setup is more than dumping files into folders - you really can't get much simpler than dumping stuff into a container. Ok, so maybe we should go to a refrigerator metaphor then...

  56. The Desktop Isnt Dead, And Heres Why. by Bowie+J.+Poag · · Score: 2



    The desktop metaphor isn't dead. Anyone who tells you this should be taken out back and shot, to put it bluntly. What IS dead, however, are non-ergonomic, clumsy, single-workspace, non-intuitive desktops that disallow fast expression of a user's wishes. Like Windows. Like the OSX. Like Gnome. Like KDE.

    This article would have been better suited to bashing "unnatural storage heirarchies" that the typical Joe User puts up with on a daily basis, instead of trying to drive another nail into the Desktop coffin. The reality of it is, it never began this way. Heirarchical storage management never hit the mainstream until the early 90's, despite having been around for at least 20 years by that point (re: Doug Englebart, his NLS "here's a mouse" demo in SF '68..it discusses other ideas besides using a mouse, like heirarchical storage)

    Most systems prior to Windows, including Desqview, GEOS, and even the lowly Atari ST's GEM desktop were non-heirarchical. They were also far easier to use for people who didn't want to have a degree in computer science in order to use their computers effectively. It was only in the mid 80's that "heirarchical storage"-based desktops began to appear on mainstream computers ala AmigaDOS, MacOS, etc.

    Anyway, enough history. I propose a solution. There needs to be a new GUI project started which is willing to accept, employ, and demonstrate new, unorthodox ideas. Lets just see what works. Lets try new ideas and see if people like them. If it floats, it stays. If it sinks it sucks--Simple as that. You cant call the desktop metaphor dead until you *try* to you've exhausted every thread of discovery, and tried everything there is to try, and thats clearly not whats happening these days. Gnome and KDE, are in their own niches now, neither project is willing to change horses in midstream and overhaul the appearance and function of their respective systems. There needs to be a third entity. I tried, back in '97 with InSight. Some of the ideas we developed during numerous late night brainstorming sessions were good enough to get published, and utimately earn a citation from ACM. Its not that hard, guys. You just have to recognize what you use because you're stuck with it, and what you use because it makes sense. Document-centric desktops, for example. Do you really need a document-centric desktop? Wouldn't it be more condusive to have a xanalogically oriented [keio.ac.jp] desktop? Why is the web 1-dimensional? Wouldn't it be better if HTML was a parallel data structure you could use to "drill down" to the original source of the information you're reading instead of wandering down a one-way street? Why do you use scrollbars? Do you use them because they're the only thing you know about? Do you recognize how clumsy they are, how counter-intuitive they are to use, and how much real-estate they waste? Can you think of how to implement scrolling in a different, better way?

    Well, I have. Infact, i've been working with a guy named Johnathan Walther (and have been for the past month and a half) on designing a demo for such a device. Thats right, we have something we feel will finally deliver a death blow to scrollbars. We already have a working model, which is undergoing the final stages of fine-tuning prior to release. Prior to releasing the demo, we'll be co-authoring a whitepaper for publication on how to build it, and how to implement it anywhere you like. The code will be meticulously documented, and we're going to throw it at anyone willing to see it. Hopefully, /. will run the story, and you'll still be interested enough to see what we've been building damn near every day for the past 8 weeks.

    So, what are you doing to make things better?

    --
    Bowie J. Poag

  57. Re:No!!! It's too much for me. by Syberghost · · Score: 3, Insightful

    What we need is a computer with a single user file, on a single desktop, manipulated with a mouse that has a single button! What will it do? I'm not sure, but I imagine it would look a lot like a TV set.

    Except that TV remotes have an increasing number of buttons, allowing one to do many functions well.

    TVs that require a difficult-to-navigate menu for every function, instead of having buttons for them, piss people off.

    The best TVs, of course, have buttons for many common functions, and menus for uncommon functions. Kind of like, say, a modern desktop, with a hard drive icon handy.

  58. I disagree... by Millennium · · Score: 2, Insightful

    The Desktop, as such, makes perfect sense. At least in the OS9 concept, it was meant to be a space higher than even the drives on the system, from which you could start your search on any of the drives. This was great. No meaningless drive letters like in DOS, and no confusion of one drive not being in the same place as all the others (in Linux, this would be / for the boot drive, and /mnt for the other drives).

    OSX abandons this. I wouldn't mind that, but they need to do a better job of hiding it, at least in the GUI (and to be honest, it would be better in the CLI as well). I have my own thoughts as to how that might be doable, but I suppose that's for another post. It can certainly be done without breaking POSIX-correctness; it's really just a minor tweak to how the filesystem layout would be shown. But that's for another time, really; I'm trying to make mock-ups of how it could work, and I couldn't put those here anyway.

  59. That's right by rho · · Score: 3, Troll

    Since *I* don't have any problem with a complex machine, *EVERYBODY* else should find it easy as well. If they don't, they're just Lusers who need to get a life. Basically, they suck. I'm superior to them.

    See, when I was in high school, I got teased and beat up a lot, and now that I'm in control of the machines that those lusers have to use everyday, I work *hard* to make them complex and unusable for their work (so I can make fun of how stupid they are and get back at them for those terrible years in high school), while I make it good for me and the things that I do.

    This is classic nerd thinking. Alan Cooper wrote a whole book about how letting computer nerds design computer programs is wrong and stupid. The parent comment lends a lot of weight to his argument.

    --
    Potato chips are a by-yourself food.
    1. Re:That's right by edunbar93 · · Score: 4, Interesting

      Alan Cooper wrote a whole book [amazon.com] about how letting computer nerds design computer programs is wrong and stupid.

      That is until you realize that, like designing a house, if you don't know what you're doing the whole thing is going to fall apart the instant you look at it funny.

      The really interesting thing is that computer programs are quite often designed by People Who Aren't Computer nerds. They're called "customers." Often, these "customers" come by to meddle with the design during its building phase. If this were done during the construction of a house, you would have spaghetti for plumbing, electrical wiring that wouldn't pass inspection, and it would probably float in the air by magic. And this is often exactly what happens to software when you go through a few "design changes" as you make attempts to show the customer what you're spending his hard-earned (or maybe not-so-hard-earned in the case of some companies) cash on during the coding phase of the software. And what they believe to be "minor interface adjustments" typically turn out to be major overhauls that require an almost total rewrite because of how it was originally programmed. The problem is that it needs to be finished in a week, because that was "the last of the changes." If you've ever wondered why programmers don't sleep in that last week of development, that's why.

      Don't fool yourself. You wouldn't let a bridge be designed by Joe Average, now would you? Coding's at least as complex.

      --
      "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
    2. Re:That's right by dangermouse · · Score: 5, Insightful
      This is going to ramble a bit, because I'm already going to be late for work...

      You know, nobody who actually develops software thinks like this. The problem is simply that people who develop software tend to be very comfortable with a lot of interface ideas, and therefore tend to pick whichever one works the best for a given piece of their application, without so much realizing that in the overall scheme of things they might be better off simplifying it a bit.

      Believe me, we want to make it easy for the user. The easier the software is to use, the happier people will be with it, the better it will sell, the less you'll have to go back and rework interface elements.

      Sometimes, if the target audience has a bit more experience or you're working on a technically specialized application, you tend to make things easier for your target users by using interface ideas that would make it harder for someone who just walked in off the street and decided to play with your software. That's generally as it should be... if I'm working on a handy little Unix utility, I generally shouldn't bother to slap a GUI around it and design a nice icon; what my users are going to want is a solid set of (long and short) commandline options, a useful configuration file, and the ability to pass in data on stdin.

      At any rate, accusing your post's parent of elitism seems entirely uncalled-for... he's right: The concept of a big empty desktop behind your windows never confused anybody. The big expanding tree structure does suck hard when you apply it to a large directory structure. People who learn the keyboard shortcuts for their apps do generally have far better performance.

      And someone else brought up an interesting point, which is that most people spend most of their time in a few applications... only so much time and effort should be spent trying to unify the interfaces of all applications, and it really shouldn't be done at the expense of optimizing for each application.

      The flipside is that advanced users tend to recommend applications that have very powerful interfaces, which newer users tend to have trouble with because they're so highly optimized: vim, emacs, Excel, Photoshop, ksh... And they're right, if you learn to use those programs, you will discover that they're very powerful. If you can't be bothered to learn their interfaces, well, you'll just be relegated to using less powerful generically-interfaced software. This is not elitism, it's just a matter of optimization.

    3. Re:That's right by rho · · Score: 5, Interesting
      If this were done during the construction of a house, you would have spaghetti for plumbing, electrical wiring that wouldn't pass inspection, and it would probably float in the air by magic

      Don't compare programming to construction. They are so similar, yet implemented so differently it's a shame. There are long lists of rules and codes by which construction has to do things. Are some of these things the "best" way? Probably not, but it is the accepted way and is therefore ubiquitous. Due to this, advances in construction techniques happen slowly, and usually come about through improved tools rather than new rules or codes.

      However, in the programming world, nothing is standardized. There are approximately 8 bajillion ways to encode the alphabet. There are a dozen different libraries to display a bitmap image. There are 18 different widget sets in X to accomplish the same thing, and two major toolkits for writing software for Unix.

      Advances happen often and create whole new directions to take programming, but these advances happen in the basic rules and codes while the programmer use the same old vi,gcc,gdb from the 19th century.

      Computer nerds are poor designers, because they have a skewed outlook of what a computer can and should do. A nerd looks at a computer and sees a box filled with limitations. A nerd sees a computer as a natural extension of his hands and head. A user is 180 out of phase: they see a computer as a magick box with an obtuse and difficult operating mechanism.

      Don't fool yourself. You wouldn't let a bridge be designed by Joe Average, now would you? Coding's at least as complex

      I wouldn't let a programmer build a bridge either: they'd invent a new method of smelting ore and an entirely new branch of mathematics to build it, it would cost 3 times as much as was estimated, and would be 10 years late in construction. And, after it was built, it would fall into the river and the programmers would blame Microsoft.

      I know how complex programming is. I also know that "but it's so haaaard!" is a pretty lame excuse for not doing it right. Programmers, by and large, do not do it right when it comes to design. They are great implementers, but poor designers, because they end up solving the wrong problems.

      Perhaps I'm unclear when I say "design"--I don't mean how the inner workings of a computer program passes bits around. That's not design. Designing comes long before fingers touch keyboards. It's where real designers decide what problem the program should solve and how the user will interact with the program. After this has been designed, then the programmers implement this set of specifications. I'm not talking about those designers who put a pretty picture on a CD-player program: I'm talking about real designers that work just as hard as programmers do to design, test, lather, repeat as neccessary to create a good, usable program.

      --
      Potato chips are a by-yourself food.
    4. Re:That's right by rho · · Score: 2

      I'll admit I engaged in a bit of exaggeration and satire to make my point. But that should be obvious, so I'll not apologize.

      Believe me, we want to make it easy for the user. The easier the software is to use, the happier people will be with it, the better it will sell, the less you'll have to go back and rework interface elements.

      I'm sure you and I believe that to be true, but the evidence seems to demostrate the opposite: we try to make easy software, but we continuously fail. It is perhaps because, as Alan Cooper said in his book, programmers make rotten designers for end-users. We see things differently and in different ways than the average user.

      That's generally as it should be... if I'm working on a handy little Unix utility, I generally shouldn't bother to slap a GUI around it and design a nice icon; what my users are going to want is a solid set of (long and short) commandline options, a useful configuration file, and the ability to pass in data on stdin.

      And that is good design--for an experience Unix user. It is standardized and ubiquitous. It is exactly the same as, say, the MacOS desktop, only implemented differently. If you use GNU tools you know that "--help" will give you a list of commandline options. You know that "man foo" will bring up the manual page for foo. I have no issue with this.

      I do have an issue when you expand that into the ordinary computer user's world. They don't have the years of Unix background to rely on for experience, they don't know where to start. All they want to do is write a letter/balance their checkbook/look at porn. The Unix way is more complicated than what they need.

      A good designer will say "let's do this and this to make it so Joe Average can use this program". A programmer says, as evidenced by the posts in this thread "Joe Average just needs to learn how to do it the Unix Way. If he can't, well, I guess he's just stupid".

      People who learn the keyboard shortcuts for their apps do generally have far better performance.

      Often stated, but wrong. Sorry, but the stopwatch doesn't lie. And it doesn't even take into account the lost time when somebody "rm's" the wrong directory or file or group of files.

      The flipside is that advanced users tend to recommend applications that have very powerful interfaces, which newer users tend to have trouble with because they're so highly optimized: vim, emacs, Excel, Photoshop, ksh...

      If somebody wants to look at their digital photos, I'll recommend Picture Viewer. If they want to resize, rotate, perhaps adjust colors, I'll recommend PhotoDeluxe or something similar. If they want to do pre-press work, or some other complex and complicated work, I'll recommend Photoshop.

      In addition, what people recommend is a poor standard for quality. People recommend what they know: if you ask a construction worker what kind of drill to get, he'll recommend the Hole-Hog. If the guy asking for the recommendation is just trying to put up a shelf in his den, he's going to be sorely surprised when this highly recommended Hole-Hog punches right through the entire wall instantly, and will probably wish he had just gone to Wal-Mart and bought the $20 Black and Decker.

      --
      Potato chips are a by-yourself food.
    5. Re:That's right by Courageous · · Score: 2

      I'm sure you and I believe that to be true, but the evidence seems to demostrate the opposite: we try to make easy software, but we continuously fail. It is perhaps because, as Alan Cooper said in his book, programmers make rotten designers for end-users. We see things differently and in different ways than the average user.

      I am sure you are right. There is a certain myopia that comes with being close to a problem. Due to the proximity of the programmer to the program he's working on, it all seems quite familiar and intuitive. The failure of this assumption can be seen even as one programmer introduces a solution to another, where the second person thinks it's not at all "intuitive," in spite of themselves being a programmer.

      So while I would agree with your assessment that programmers are a different breed than ordinary users, there's more to it than that. It's the general problem of a creator always being conceptually familiar with what they create. They don't face their own newness all at once, but instead get to develop it in their head over time. Only later when new people see the solution will the problems with this readily make themselves known.

      C//

    6. Re:That's right by rho · · Score: 2

      That is it, in a nutshell. There are multiple layers and flavors, but the heart of the matter is an over-familiarity with the computer or the problem, or both.

      That is also why a good designer (or Software Architect, if you prefer) is neccessary. The lone coder working late at night munching burritos is not likely to fulfill that requirement ("not likely", I say, not "impossible").

      --
      Potato chips are a by-yourself food.
    7. Re:That's right by Courageous · · Score: 2

      Right. Having had a cognitive engineering course with Dr. Norman himself, I can tell you the basic procedure that's considered best practice for getting past this problem:

      Simply reintroduce your interface to new users all the time and quietly record what it is they do. Occasionally ask questions but provide now helpful hints. It requires a great deal of patience.

      Note that I'm saying that you should frequently exclude anyone familiar with the software. No programmers, designers, even expert users from the customer base. As long as the domain itself isn't one that requires an understanding of some specific subject matter (e.g., your program is for some technical subject), you're better off just taking random Joe Blow's off the street and throwing them at the software.

      This obviously has limitations in some contexts, but that's neither here nor there.

      C//

    8. Re:That's right by Random+Walk · · Score: 2
      People who learn the keyboard shortcuts for their apps do generally have far better performance.

      Often stated, but wrong. Sorry, but the stopwatch doesn't lie. And it doesn't even take into account the lost time when somebody "rm's" the wrong directory or file or group of files.

      As any study, this one also is rather uninteresting unless it is exactly specified (a) what has been studied, (b) how the test persons have been selected, (c) how the test was performed exactly, and (d) what data were gathered and how they were interpreted.

      The cited website does not provide any information that would qualify it as a publication that is up to even the lowest standards in science. This does not imply that the study really is worthless or unscientific, but at any rate it is not possible to judge about it (or its findings) from the website.

  60. Ever teach somebody how to drive a stickshift? by CausticPuppy · · Score: 5, Insightful
    Some devices are easy to figure out because they have very limited purpose. Computers are harder because they do a nearly infinite number of tasks (if you don't mind "nearly infinite" as a concept).

    So people have to learn how to use computers in the same way they have to learn how to drive a car.

    Have you ever thought about how intuitive an automobile is?


    Let's see... there are 3 pedals, but I only have two feet. I'm confused! I have to push the left one in while turning the key at the same time to start it. But then when it's running, in order to make it go, I have to push the right pedal down while slowly letting up on the left pedal? WTF?? Yet to stop again, I have to push the center pedal in this time, while at the same time pushing the left one back down again. Oh yeah and I have to move the little knob thingy back into the "1" position if I come to a complete stop, but only the "2" position if I'm at a rolling stop. But it makes a horrible grinding noise every time I move it.... oh wait, I have to push the left pedal down every time I move the knob thingy?? Who the hell designed this kludgy interface anyway? I just want to go to the friggin' grocery store, why do I have to do this crazy dancing shit with the 3 goofy foot pedals! And what's with the idiotic round wheel up near my chest? And the thing that says "Hi-Lo-Intermittent..." WTF is that supposed to mean. Set, coast, accel, resume.... Screw this, I'm hiring the neighbor's kid to drive me everywhere! He knows all this crap better than me.


    So you see, we can't demand an "intuitive" interface for everything. There are some things in life that people should just be expected to learn how to do, like operate cars and computers (regardless of the computer's OS). That also requires learning traffic laws, and similar "laws of the net."
    If we had a Fisher-Price any-idiot-can-drive interface in cars, imagine how dangerous the roads would be! Even more so than they already are, considering that most idiots already know how to drive today, despite the "complex" interface in automobiles (even with automatic transmissions!) Yet they can't copy files around on their own computer.
    --
    -CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
    1. Re:Ever teach somebody how to drive a stickshift? by pos · · Score: 2

      Quite funny. I agree except they do make a much more intuitive interface: the automatic transmission. Stick shifts are only for power users. Lots of people have no idea how to use them since they have never needed to learn. People who don't know how to drive stick don't want to learn because they are afraid that they will either:

      1) drop the transmission and break the car
      2) not be able to figure out what to do at a critical moment. (everyone will be yelling at them to get out of the way)

      If you don't have the time to learn how to drive stick in a parking lot or somewhere safe and removed, (preferably with a coach) you will simply only drive automatics. If the only car available is a stick you will let someone else do it all the while feeling ever-so-slightly ashamed that you should already know how to do this.

      I am sure the analogies are not lost on you and you see that there is a point to simplifying the interface. (you can even charge $1000 more per car for it!)

      -pos

      --
      The truth is more important than the facts.
      -Frank Lloyd Wright
    2. Re:Ever teach somebody how to drive a stickshift? by overunderunderdone · · Score: 3, Interesting

      Some devices are easy to figure out because they have very limited purpose. Computers are harder because they do a nearly infinite number of tasks

      Very good point and it explains why a computer UI will always be more complex than a car or VCR. BUT, the fact the computers perform a "nearly infinite" number of tasks makes it all the more important that the UI *attempts* as much as possible to be intuitive. A car can use a "counterintuitive" interface precisely because it's function and thus it's interface elements are so limited. There are only three pedals, a wheel and a stick - or even two pedals and a wheel. The UI of a car is NOT complex! On the other hand it IS consistant. No matter which make or model I buy a car from the pedals and the steering wheel all do the same thing and are in the same spot. It's not like Ford puts the clutch on one side and Chrysler puts it on the other - or a Taurus uses a steering wheel, Saturn uses a joystick and Yugo's use a rudder to steer the thing.

      By contrast a computer, as you pointed out, can perform a nearly infinite number of tasks and so requires a just as nearly infinite number of UI elements. If those elements are arbitrary, inconsistant and counterintiutive it will take a nearly infinite amount of knowledge to master them to use the computer. If those UI elements are thoughtfully designed to be as intuitive and consistent as possible the user can get the computer to perform those nearly infinite tasks without himself having to expend nearly infinite time and mental energy learning the interface.

      There are some things in life that people should just be expected to learn how to do, like operate cars and computers (regardless of the computer's OS).

      True, one thing that programmers should be expected to learn (or should hire those that have learned) is good UI design. The people expected to learn the use of computers should themselves expect thought to be put into the UI of those things by the people who design them. Unlike cars too many computer programs and operating system UI's are poorly thought out, needlessly complex, inconsistent, and needlessly constantly changing.

    3. Re:Ever teach somebody how to drive a stickshift? by overunderunderdone · · Score: 2

      You can increase the intuitiveness of the interface by reducing complexity, but that just means you have cut off some subset of functionality.

      WRONG you are confusing the word "intuitive" with the meaning "simple." "Intuitive" is a broader concept: it means knowledge that percieved by intuition rather than by deduction. Being consistant is part of making a system intuitive, logical organization (even though "logic" assumes deduction) leads to intuitive knowledge. The greater the level of internal logic and consistency the greater the intuitive nature of the system.

      Simplicity can be part of what makes a system 'intuitive' but some of that simplicity can be attained by reducing *needless* complexity. It can also be attained without any loss of functionality by organizing that functionality - a vast array of functionality can be present and yet not always "in front". Every time you launch a program you are "hiding" some functions to make available some other functions. Imagine the complexity of a system that never changed modes - if every function of every program was always available. It would be horrendiously complex and yet would not have added one bit of functionality.

      Of course the user will not be able to come by all of their knowledge about something as complex as a computer purely by intuitive means. Teaching and deduction will of course be part of it. But if the UI designer does as much as he can to make the interface "intuitive" that teaching and that process of deduction will be easier and may even be accomplished by the interface itself rather than by books or teachers.

    4. Re:Ever teach somebody how to drive a stickshift? by overunderunderdone · · Score: 2

      I have to point out that cars, even automatics, have a lot more controls then that.

      I only mentioned those necessary for the essential function of the car (to go). Yes you need a key in the ignition but I was sort of focussing on using the functionality of a computer or car not the "on button". Granted, headlights, signals and wipers are important to go *safely* under certain conditions - the rest is fluff.

      I still stand by my contention that the essential functions of a car are 'intuitive' because of their relative simplicity and their standardization. You will notice that they are standardized and thus easy to use in relation to how essential they are. The essential controls I mentioned are iron clad standard. The important safety functions are a little less standardised but you still basically know where they are what they will do on every car. The fluff - cruise control, AC, stereo, internal lights etc. are a bit less standard but still they are essentially the same from car to car.

      A computer is a more general purpose thing. It doesn't have just one essential function the way a car does. It also has a vastly larger number of functions that you may want it to perform and thus a vastly larger number of controls the user needs to understand. There will always be a certain level of complexity and difficulty in mastering a computer BUT, that not an excuse for sloppiness and laziness or just not thinking at all about UI, If anything it is a reason to be far MORE concerned about it.

      Sorry but programmers that arrogantly assume that it is the users responsiblity to make sense of the unnecessary mess that the programmers have wrought are one of my pet peeves. Have a little more pride in your work for God's sake.

    5. Re:Ever teach somebody how to drive a stickshift? by Datafage · · Score: 2

      The problem with your assertion is that you reduce the functionality of a car to just "go." When a tool has but a single purpose, of course the controls can be made simple. Fortunately, computers do NOT have one single purpose. They do, for the most part, whatever you want. It would be impossible to make them just "go." What would that do, start writing a letter, or balance your checkbook, check email, play solitaire, what? You need to have ways of selecting what you want it to do, and that's only its status after you first turn it on. After that you have to deal with programs you install yourself and data you wish to store. It will never be as simple as your much-idealized "push the pedal and turn the wheel," that's just ludicrous and it would be illegal to drive with that level of knowledge. Think about it.

      --

      Nicotine free Amish .sig.

    6. Re:Ever teach somebody how to drive a stickshift? by overunderunderdone · · Score: 2

      The problem with your assertion is that you reduce the functionality of a car to just "go." When a tool has but a single purpose, of course the controls can be made simple. Fortunately, computers do NOT have one single purpose.

      Reread my post again and tell me where exactly we disagree. For the life of me it sounds like you are "refuting" my first paragraph with my third paragraph. What exactly is your point? I don't mean for those questions to come across as sarcastic but with all the nitpicking about a metaphor (which are never intended to stand such close scrutiny) I am no longer sure that I understand the thesis of your argument.

      I'll lay out my thesis as a couple of simple sylogism for the sake of clarity and just leave cars out of it.
      Supporting Argument:
      Major Premise: Systems that have a wide variety of functions will require a complex use interface.
      Minor Premise: Computers have a wide variety of functions.
      Conclusion: Therefore computers have by necessity a complex user interface.

      Primary Argument
      Major Premise: Complex and/or illogical and/or inconsistant interfaces are a barrier to getting the task accomplished. To the extreme of becoming useless to accomplish the desired task.
      Minor Premise: Computers already have, by necessity, a very complex interface which is a barrier to accomplishing the tasks.
      Conclusion: Therefore additional barriers of illogic, inconsistancy and UNECESSARY complexity in computer user interfaces should be strenuoiusly avoided.

      I would go on to argue that most computer programmers are more concerned about functionality than about interface and that therefore computer interfaces in general have had a tendency to multiply unessecary complexity, inconsistanancy and often illogic (from the point of view of a user attempting to accomplish a task ) I think that a thoughtfully designed user interfaces by avoiding the unessary barriers to usablity can significantly mitigate the unavoidable barriers to usablity without any loss of functionality. My pet peeve: programmers that are hostile to users that complain or are understandably confused by these barriers, that say in effect:"computers are complex - get over it." If you have done everything you could to get rid of unnecessary barriers to usablity you can go ahead and say "it is the users problem - not the UI" but any objective observer of computers today would have to admit that computers are a long way from being able to make that claim.

  61. deep directory trees by wfrp01 · · Score: 2

    It is possible to build labyrinths of internal directories that eventually become too deep to navigate via the mouse. The feeling of such spiral filing systems is of endless depth, requiring great effort to retrieve a piece of information.

    Here we go again, the "too many clicks" theory of useability. Which might have some validity, if it's proponents would support the notion with scenarios that actually made sense.

    Shallow directory trees are a terrible way for humans to navigate large amounts of information. This theory ignores the effort involved in scanning the correspondingly huge numbers of entries in each directory to find what you want. The American Scientist has a relevant article which relates to this very subject, which was previously discussed on Slashdot. Look for the bit about telephone menu systems, right after figure 2.

    This is not to say that filesystem hiearchies should be strictly ternary, just that the reasoning these so called "useability experts" use to come to their conclusions is suspect, at best.

    --

    --Lawrence Lessig for Congress!
  62. DOS 1.0 Had a Flat Filesystem by ArtDent · · Score: 2

    Everything old is new again!

    Who would have thought that the greatest user-interface innovation of the 21st century might have come from Microsoft's first crack at an operating system, 20 years prior?

    Yup, that's right. In MS DOS 1.0, there was no hierarchical file system. For users of that fine system, it was not "possible to build labyrinths of internal directories that eventually become too deep to navigate." Things were simple. Life was good.

    And then, along came the 10 MB hard disk support. Some clever person realized that if you attempt to store 10 MB worth of files in a flat structure, you'll very quickly lose track of what is there.

    And now, 20 years later, a standard PC's storage is typically on the order of 50 GB. And we're supposed to make our lives easier by returning to flat file systems? I'm supposed to put an icon representing each of my files on one desktop, or even several desktops, and be able to (a) fit them all in that visual space and (b) ever find anything at all?

    Right.

  63. More fun with the articles arguments... by mttlg · · Score: 2

    Ok, here's what is supposed to convince you that desktops are the way to go:

    The desktop fills the screen and the mouse cannot get past it.
    vs.
    With directories you can move the mouse past the boundaries of a directory.

    And why exactly should I want to feel boxed in by my GUI elements?

    There's a limited feeling of space in the desktop. You can only add items to it that hide things (folders, etc.).
    vs.
    With directories you can add unlimited files without fear of clutter. (You can change views in a directory.)

    It sounds like these "directories" are far more versatile and useful than "desktops" so far...

    The desktop cannot be moved or deleted. It is the anchor for the information placed on the hard disk.
    vs.
    With directories you can add, delete, and "move" directories "anywhere" inside the hard disk.

    Great, I can do what I want with them. Well, I'm sold, directories are the way to go. Oh, right, the article was arguing for desktops...

    Ideally, your machine should be a collection of desktops that you have created and named, that are easy to track via a menu or toggle button,

    Yes, these "desktops" could be organized in a tree so that you can have desktops within desktops, allowing you see a broader or more specific view. You could "toggle" between them by, say, clicking on a representative icon twice in rapid succession, or through other means defined by the rules of the interface. By giving these "desktops" descriptive names and grouping them in some logical fashion, you could effectively "file" them away in something like a filing cabinet...

    In other words, this article was complete and utter nonsense. Of course, you probably already knew that.

  64. Intuitive?? Or familiar? by volpe · · Score: 2


    "This is /etc where your configuration data is stored!"
    "This is /usr - you'll find the actual programs and more there!"

    Huh? Is this what you consider to be intuitive? Or is this just what your preconceived prejudices tell you about what is intuitive? Why should you expect configuration data to be in a folder whose name is is an abbreviation for a word that means "and other stuff"? Why should actual programs be stored in a folder whose name is an abbreviation for "user"? I would expect that folder to contain data belonging to users. If you're going to propose breaking free of an irrational-but-familiar paradigm, don't propose replacing it with another irrational-but-familiar paradigm.

    1. Re:Intuitive?? Or familiar? by Rupert · · Score: 2

      How intuitive is it that your car's engine won't start unless it's in Park/you push down the left pedal? How intuitive is it that if you push the key marked 'k', a 'k' will appear on the screen? Not everyone has used a typewriter.

      --

      --
      E_NOSIG
  65. Computer complexity vs Law complexity by Flambergius · · Score: 2, Insightful

    Many comments here seem to defend computer complexity. They are, after all, complex machines with powerful uses, it's really quite natural that they require an amount of expertise to use.

    This is very common argument from experts in a given field. "This is our field, only authorized personel allowed, move along if don't want to play by our rules." I have always found it to be distasteful.

    Techs or even information technology people of all variations aren't only ones guilty of this. Lawyers are infamous for this, like are doctors.

    What would you think if a lawyer were to say something to effect that law doesn't have to be accessible to common man, but rather it should be as usable (=exact, readable) as possible to an expert. (Writing and reading law text is actually pretty similar practize to coding nowadays. Both have their conventions and rules that are purposeful, at least if accessibility is not considered a goal.)

    I think many that have defended computer complexity would be ouraged by a law they can't understand.

    (The next comment isn't about this particular blindspot, but rather a more general observation and flamebait based on my own work-experiences.) I sometimes wonder if the lack of respect that tech show towards normal users has an negative impacts on the finacial bottomline of their employers and if that would be enough reason to fire someone.

    -- Flam, a tech if anyone was wondering

    --
    Computers are useless. They can only give you answers - Pablo Picasso
  66. What about Bob? by Mozai · · Score: 2, Funny

    Okay, harddrive bad. Desktop good, but not good enough. We need to make the desktop larger, multiple desktops... more surfaces to put things on. Tables, desks, little shelves.

    I've got it! A study! You've got books over here for your reference material, your desktop with pen and ink for writing a new document, a window (glass-window) for viewing the rest of the world with a webbrowser, a light switch for shutting down the system, a utility closet for the control panel items... add a little mousehole with a rat that offers some helpful advice...

    Aw poop. This looks exactly like Microsoft Bob. Well, let's start small.

  67. Well, what do they suggest? by SaturnTim · · Score: 2


    The desktop metaphor might not be ideal, but I don't see them coming up with a better solution. Anyone can come up with a few reasons why it is bad, but coming up with a better alternative is the challenge.

    The desktop is a great way to introduce the non-technical to a computer. Sure, it's not perfect, but these guys are nit-picking...

    --ST

    --
    http://www.theMediaBunker.com
  68. How about the Floppy Icon? by gosand · · Score: 2
    Why not go after a more obvious target, like the floppy disk icon. Lots of apps use the floppy icon to indicate "save".

    In a couple of years, nobody will remember what a 3.5" diskette was, 'cept us oldtimers who remember what 5.25" and tapes were.

    --

    My beliefs do not require that you agree with them.

  69. This author has lost his mind!!! by Uttles · · Score: 4, Insightful

    The vague space of the hard disk should not exist for you. Ideally, your machine should be a collection of desktops that you have created and named, that are easy to track via a menu or toggle button, and are each understandable because they follow the same rules and offer the same limitations.

    The hard disk icon was an error that should disappear from mainstream computer systems. Multiple desktops should be implemented across the board to simplify the life of casual users everywhere.


    What? I don't think this person has ever done anything useful with a computer. I have so much I want to say to rip this apart but I just can't organize it all in my head. I'll just say a few quick things:

    He's right about one thing: Most OS's don't implement the desktop idea correctly. What he's wrong about is his idea of a desktop. The whole concept, started by Mac OS, was that you have a desk, and the desk has drawers. You go into the folders within the drawers (directories within the hard drives) to get the files you want to use, and then you take them out and they are on your desktop. Macintosh still is the best at this. Their entire OS is extremely easy to grasp, even in OSX, only now it's much more powerful to the advanced user. Windows is just a cheap immitation. Linux is... well it's great, but it's desktop idea was meant for functionality and power, not casual use (at least in early distros.)

    Now we come to the suggested desktop idea. This is ridiculous. Having multiple desktops that you toggle to, having no directory structure at all? Do you all realize how ridiculously point and click that would be? No longer could you go in a directory tree browsing program and efficiently move things, you would have to slect them with the mouse on one desktop, do the copy command, tab over to the desktop you want, then do the paste command. That's right, no more "cp" for you linux people, it's all point and click... That's just not going to fly. It's not powerful enough. The other thing is, think about this metaphorically. Multiple layered desktops... what in the hell can you compare that to? Having like 10 desks in a circle and you spin around to see which one you'll use? Stacking 10 desks on top of each other? I just don't see how that's easier.

    Granted, I like the multiple desktops in Linux. I use them to have multiple full screen applications running at the same time. They have many other uses. On the other hand, I use the file tree browser, or the command line, to do all of my file management. It simply is the most convenient and powerful way, and if a user can't learn to browse a file tree... well... they need to pick up a new hobby/occupation.

    --

    ~ now you know
  70. Einstein said by (void*) · · Score: 2

    "Everything should be as simple as possible, but not simpler."

  71. Re:Win NT can do this though. by GlassUser · · Score: 2

    The problem is that with dynamic disk spanning, it fills the space sequentially: if you span a 20, a 40, and a 20 gb drive, winders fills the first 20 gb, then the 40 gb, before it starts on the final 20. Useful in some aspects I suppose, but I suppose the focus is on seamless extension, not speed or reliability (then again, if you want those, get a hardware RAID).

  72. A guided tour of my new GUI by An+Onerous+Coward · · Score: 2, Funny

    [note to author of parent: It's an interesting idea, and I'm now going to proceed to make fun of it. Hope you don't mind.]

    "Okay, we're booting up. As you can see, a door is slowly opening. Above it, it is labeled 'My Computer Place.' As you step in, you see a room full of filing cabinets, CD organizers, a sofa and loveseat in front of a TV, a washer/dryer set, and a small calico cat."

    "Try clicking on the cat. Heh heh. It meowed. Heh heh, it meowed again. Oops, it exploded. The guys in Redmond have been playing too much Warcraft."

    "Notice that you can see both a trashcan and a fireplace. Click and drag a file from the filing cabinet to the trashcan. Now click an drag it back. You've recovered the file, although it has a couple of spots of bacon grease on it now. Pretty cool, eh? Now click and drag that same file to the fireplace. Now try and drag it back. See? You can't! Oh, that wasn't something you were working on, was it? Fifty hours of work, you say? Well, then you're not likely to ever forget the difference between the two."

    "Now let's take a look at that washer/dryer set. This is where your 'virtual persona' does his laundry. Your virtual persona is much like you, as he can go around the house making changes. He's working hard, watching your behavior in order to learn your preferences. See what he's learned already? He's dragging all your files over to the fireplace. Your VP looks like Bill Gates by default, but you can change that."

    "You also have a virtual pet. Er, had, anyways. Don't worry, they're a pain to take care of, and you're probably better off without it."

    "Now let's take a tour of the basement, shall we? The room over to your left full of boxes is where we store seldom-used files. If you want to access the contents of this room, just tell your VP to drag the boxes up to the living room and sort through them. The process takes about three hours, and elicits a torrent of verbal abuse from your VP."

    "Over there you see the water heater. By examining this, you can see the status of. . . er, well, your water-cooled heat sink. If you have one. Otherwise, just ignore it."

    "Finally, behind this door, you have a server farm which controls your access to the outside world. You can sit down, and, by pressing virtual 'keys,' you can issue ipchain commands for your firewall, ping other computers, and boot up virtual mail and web servers. I think the mail server is running an older version of Linux, so you may need to upgrade it to the latest kernel."

    "Now, back upstairs. This is the door to your computer room. Under no circumstances should it ever be opened by anyone. It has to do with Godel's incompleteness theorem. If you open the door, the computer will try to model itself, including the fact that there is a virtual computer inside the model which it needs to model, and so on to infinity. Trust me, the RAM upgrade alone would bankrupt a small country."

    --

    You want the truthiness? You can't handle the truthiness!

  73. Re:"The" hard disk icon? by GTRacer · · Score: 2
    Huh...I guess I never knew I had a problem using my computer. Thanks Mr. Computer Whiz! Now I can finally get the most out of the machine I have!

    C'mon! I read the article and I still have no idea why I should care. I don't even use my desktop (WinNT). I have the bare minimum 3 icons plus Apache. I do everything through Explorer or keybindings to whatever app I need.

    And I've used the same org scheme for my files and directories for like 7 years now. I have no problem finding things, even if I occasionally have to go more than 2 layers below Progra~1.

    GTRacer
    - Now if I could just organise my bills...

    --
    Defending IP by destroying access to it? That makes sense, RIAA/MPAA. Go to the corner until you can play nice!
  74. Improving GUI/CLI or desktop dead or whatever..... by Chanc_Gorkon · · Score: 2

    I wish people would stop trying to reinvent the wheel so much when your dealing with computers. There are no specific folks that are at fault as they all seek to create the latest, greatest, most intuitive interface that yet looks the same as everything else. That is all about marketing. The main reasons GUI's suck sometimes is, to me, they were never meant to be a be all end all kind of thing. GUI's are great at some things (graphics editing, web surfing, even typing a letter ) and bad at other things (copying files, backing up files). I think the hardest thing for people to realize about GUI's is that they are dynamic. They can put that Window anywhere they want on the desktop. There's no standard place for it to come up unless you set them up that way or they are programmed that way. GUI's mean icons (even standard window widgets) can change and make documentation difficult. With CLI's, you can give a simple list of instructions that work everytime. With GUI's, it's difficult.

    It's also more difficult to do some things with a GUI. Take copying files. In Linux the CLI command is:

    cp (target path and file name) (destination path and filename)

    That's it. The only reason it won't work is if you don't have permissions on either the target file or the destination directory. To copy a file on a KDE desktop.

    1. Open konquerer file manager.
    2. Navigate to directory in left pane.
    3. Drag file to destination.

    See! You have at LEAST 2 more steps depending on what your condition is when you start. When a CLI is loaded, it's loaded and it's prompt is always ready for input being the input opening a file or copying it. No opening a file manager....I thought the file manager was you and not the program, but I guess I was wrong! :)

    Linux, to me is the best fusion of both. You can not only use the bash commands but you can launch GUI apps from a BASH prompt, but then, you know this. Linux needs learning that Windows doesn't. I have a neighbor who would not know a dos command if it hit him in the face. I feel it helps to know at least one CLI before going completely GUI because it does help you see what the Filemanger REALLY does. People need to stop trying to abstract the computer and just accept it and learn it. Did you know how to use a hammer at first? No. The only intuitive interface on the planet is the nipple because hey it just begs to be sucked on! :)

    --

    Gorkman

  75. Get rid of the computers by mobiGeek · · Score: 2
    The actual problem with all of this metaphor stuff is that it is a mask over the inner-workings of the computer.

    For the average user (and even for the power user!), they typically don't want to deal with the organization of data in order to satisfy the parameters imposed by the computer.

    We need a new UI paradigm; remove the need for a user to create directories, name files, type URLs.

    The popular PC has been around for 20-some years. Remember the problems people had with keeping floppies organized? That problem still exists...except now they have to *really understand* the inner-workings of computers in order to move files between machines.

    The computer is a tool with LOTS of power. Instead of making it so that users have to know more about the computer, we need the next generation machines to know more about us. We shouldn't need a manual, the computer should be asking us for help so it can serve us better.

    --

    ...Beware the IDEs of Microsoft...

  76. Got a stereo in there? by barzok · · Score: 2

    A car stereo has at least a dozen buttons on it, with easily half of them having multiple functions. How about those 4-function knobs on it?

    My car (well, truck), has about the same number of controls on it as yours has (that I can think of), but you didn't count the stereo controls. For a fairly nice stereo, you'll easily have 20 or more controls there.

  77. Yeah, Complexity... by Greyfox · · Score: 2
    The complexity comes in when you outgrow the point and drool interface and try to make it grow to fit your needs. I'm sure we've all seen the Windows desktops with every square inch of screen space filled with icons. It turns into an organizational nightmare. I've never liked desktop icons in the first place -- having to move my windows to get an icon annoys me to no end.

    OS/2 had folders that the user could use to organize his desktop a bit, but I have never seen such a thing on a Windows user's desktop. Windows may be capable of that, but if it is, it's not a well advertised feature. Of course, OS/2 folders were just directories that lived in your desktop directory and pointed elsewhere on your hard drive, but most users didn't know or care about that. And God help you if your desktop ever got corrupted, which happened far too often in OS/2.

    I use gnome and keep about 10 or so icons in the mini-icon holder on my panel. The icon that gets the most use by far is the Eterm icon. I'm more likely than not to launch a graphical app from the command line. I also make good use of the deskguide applet to change desktops. I can multi-task much more efficiently without extraneous clutter distracting me, so if I need to start up a new and non-trivial task, I switch to a new desktop.

    A more appriate thesus for this article is "The Desktop is Dead for Me." The author has obviously outgrown a simple desktop and needs a better organizational solution. Maybe one day he'll grow into a command line user.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Yeah, Complexity... by Greyfox · · Score: 2
      I don't want to sound like I'm bashing it; I can only report what I've seen. Fact is, I've hardly touched Windows since 3.1 days. I do have some contact with Windows users and they always seem to have a bunch icons on their desktops and the only thing I ever see them using that looks like a folder is IE. It could just be that most of them are using the start button and running icons out to their desktop for stuff they use a lot.

      There was a Windows 3.1 piece of software IBM released that let you make your 3.1 desktop look like OS/2 (With the templates and the folders and everything.) It was kind of spiffy but limited in comparason to OS/2's power.

      The problem with those introductory courses is companies seem to apply them across the entire base of employees, and you end up with software developers getting enrolled in the same class. That happened to me at IBM -- everyone went through the using Lotus Notes point and drool class. I'd already been using the product on and off for 8 years (Much to my chagrin) and it was pretty much a waste of time for me.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  78. "Experts" with single machine experience by Zeinfeld · · Score: 2
    Reading the article it is pretty obvious that the 'experts' are Mac users with little to no knowledge of other systems. They are the type of people who only look at other machines to remember why their system is so superior.

    The GUI did not start at Apple, nor is Apple the only company to improve on Xerox Parc. I have always found Windows easier to use, for the same reason incidentaly that UNIX users prefer a command line, I find that the nanny O/S gets in the way more often than it helps. The difference between the Apple and Windows is the difference between AOL and the Internet, you can do anything with either system, but Apple and AOL will take every opportunity it can to patronize you. Some people like that, some people need it. Others understand what is going on and find that the 'easy to use' features prevent them from building up a mental picture of what is going on.

    This explains the reason why Apple users want a Hard disk icon, it is a major landmark in their mental model. Take it away and they are all at sea.

    There are major problems with the hierarchical directory concept. These arise because there is more than one good way to arrange information. Hierarchical directories force you to pick just one.

    There have been plenty of systems that supported alternative schemes, the Symbolics mail system (which I won't discuss because if you have used it you already know the point), the RAND mh mail handler. mh allows you to filter mail into folders (don't they all), unlike other schemes however, mh allows you to use soft links to file a mail in multiple directories. So a mail that is sent to you directly and to a mailing list appears in BOTH folders. Unfortunately the version I used did not know how to then keep track of the fact that a mail had been read in a different folder.

    A better scheme would be to support 'standing searches' so that instead of separating your mail, files whatever into separate folders everything went in one big folder that you could view through multiple filters. So when the mail arrives you have some filter that processes the mail and adds keywords to it, allowing rapid searches when you need them, which can be saved for leater re-use.

    There are the beginnings of such a system in Windows XP and W2K. Unfortunately it does not really go far enough (yet). It is at least possible to view the title, author, keywords etc of documents in the Explorer window. The standing search capability is not implemented but could be added.

    It would be quite easy to add similar functionality into GNOME or whatever.

    I don't find any value in discussing such concepts through confused descriptions of 'desktops' and 'multiple desktops'. The desktop is a cretinous metaphor. I have a screen, it displays a collection of applications, I can switch to a different screen showing other applications. My single physical display can show multiple virtual screens, big deal.

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
  79. Usability by jgerman · · Score: 2

    Usability fucks really piss me off. Usability is a result of choice not of some decree that a particular way is the RIGHT way to do things. If a usability group fells that there is a better way to do things, they need to get off their asses and write the code to do it, instead of telling other people how to design. Let their version compete with others through the only real test for usability... survival of the fittest.

    --
    I'm the big fish in the big pond bitch.
  80. A matter of coping with complexity by tarsi210 · · Score: 3, Informative

    From the: Well,-can't-you-handle-chewing-gum-and-dancing? dept.

    The idea behind this article is that there are too many spatial configurations in a operating system for a user to be able to cope and concentrate on information flowing from one to the other. The desktop represents one type of spatial configuration (limited movement, space, etc.) while the hard disk icon represents another (limitless space, movement beyond the edges, etc.). The author proposes that it is asking too much of users to be able to make these spatial conversions.

    Now, let's think about this. Don't you already do spatial conversions all the time? You think of a house, that's in 3D, usually (in your mind). You go to an architecht, he draws the house in 2D (on paper), maybe with some 3D perspectives, but still in 2D. You take this to a contractor, and they construct the house in 3D! This is spatial conversion, folks. We all learned to do it as children, converting the spaces of normal paper into 3D houses, turkeys, etc....whatever those projects were in 3rd grade.

    It still comes down to a learning curve and ability scale. Most everyone will learn a system faster if they don't have to do spatial conversions. Therefore, for the ease of learning, such a "desktop only" system might be pertinent. However, computers are complex things and are expected to encompass a lot of different information in a lot of different configurations. Limiting yourself to one spatial relationship will only limit you in the end as to what you can store, manage, and organize. Having both the desktop and the hard drive paradigms to manage information will result in the ability to store the vast amounts of different information available.

  81. Better response to the problem? by Squirrel+Killer · · Score: 2
    I say, banish the 'Desktop'! It confuses users. Teach the file tree! Standardize the file tree!
    Daniel Loebl addresses the problem of complexity by attacking it from 180 degrees in the wrong direction. The desktop metaphor is a kludge to make things easier. Extending this kludge ad infinitum and to the exclusion of the hierarchical file system, as he suggests, creates a greater mess than where we're at now. How does he suggest we deal with 1,000, 500, or even 25 desktops? By "menu or toggle button". Is that paradigm really going to work with more than ten desktops?

    He cites the different rules between desktops and file systems as the reason to kill off file systems, but he ignores the facts that the desktop's rules are arbitrary limitations due to the metaphor, while the file systems rules are based the actual limitations of the computer itself (generally speaking.) Which makes more sense to kill?

    Here's what I would do if I sensed that someone was really having a problem with the whole desktop/file system concept: Kill the destop and create a folder (say, "Applications") and create shortcuts/aliases/links to all the programs the user would really need. You get all the benefits of simplified program selection without having to learn the desktop metaphor. What really killed the simplicity of the old system (finding the program executable and running it) was the expansion of programs to require more than just a single executable file.

    -sk

  82. You can take my command line .... by Christianfreak · · Score: 2

    ... when you can pry it from my cold dead fingers!!!!

    Someone had to say it :)

  83. Again with the 3D interface! by dangermouse · · Score: 3, Insightful
    This comes up every single time there's an interface discussion... frankly, I just don't understand it.

    What would be the advantage? Extra space? We have multiple desktops and three or four methods of window minimization and hiding. Easier navigation? Since when can't you map a tree into 2D perfectly adequately, and simply? We have a few ways of doing that, too. More intuitive interface? Sorry, but there's nothing intuitive about having to look around in multiple dimensions (mapped, incidentally, to two dimensions on your monitor) to find a window or icon or whatever you've misplaced.

    As long as our data is primarily text-based and our displays are physically two-dimensional, 3D interfaces are going to both be pointless and suck. And you'd be hard put to convince me that a physical 3D interface would be practical for most applications.

    Sorry, but the gee-whiz-neato-"imagine all the pretty polyhedrons" just doesn't translate into "good idea".

  84. Yes/no. by mindstrm · · Score: 2

    I agree that things are a bit complicated.
    To those of us who still think as if we were using a cli... who understand what's going on in the background.. it's not so bad.

    To joe average.. the fact that his desktop is in his hard drive,but he has to get to the hard drive from the desktop is a bit confusing.

    I agree that the 'drives' mentality is a bit messed, as far as basic computer usage goes.. but is it really? I mean, it reflects upon reality.

    Folders getting too deeply nested for gui clicks? OH well.. that just means people will tend NOT to do so.

    Anything you do to make the desktop 'simpler', though it may help joe average, will also make it MORE complex for us to troubleshoot problems. You have to add more abstraction, not less, to get rid of the HD icon.

  85. Re: Killing Icons by haruharaharu · · Score: 2

    Perhaps one solution to this would be to use a couple permanent menus - they can be dragged like windows, but they persist like the icons on your desktop. The options would be plain English (or German, or whatever) like 'Open an Application' or 'Find a Document' or 'Play a Game'. But how would you access it efficiently when an app was covering it? How would you make it obvious to a newbie?

    --
    Reboot macht Frei.
  86. Autocomplete by cygnusx · · Score: 2, Interesting

    Bash completion is great. It really makes using the keyboard productive.

    And yeah, MS has noticed that too. Support for Autocomplete has improved with IE5/Win2000, now I get autocomplete in cmd.exe, and in most File Open/Save dialog boxes.

    Whats interesting is, MS has been talking about a "universal command line" (perhaps attached to the start bar) as one of the possible features for "Longhorn" (2004-5?) (ahh, can't find a link).

    This apparently would feature auto-complete as well as context-sensitivity ... you could use the *same* command line for different applications. Anyone got any details on this?

  87. Re:Get ahold of your ego! by CharlieG · · Score: 2

    Guy,
    You calm down - I'm just quoting various studies. Believe it or not, we are smarter than the norm

    --
    -- 73 de KG2V For the Children - RKBA! "You are what you do when it counts" - the Masso
  88. And they keep missing the target. by WyldOne · · Score: 3, Insightful

    Both the desktop and a folder metaphor is inacurate. Nobody but me understands MY desktop, but everybody understands a forest.

    Until we store files on the harddrives differently (non-hierarchical) there will always be a diference in the WYSIHWTDI 'what you see is where the data is' views.

    A disk is equivilant to a tree. A tree has branches(path), and leaves (files). In a forest I can see all the leaves or just one branch, or a leaf. If I prune a tree that branch is gone. If I move a branch, I cut and graft (not paste) Vines are interlinks between fiels, and sometimes trees. Devices are fruits(mp3 devices) and or flowers/nuts.

    Now when I see a 3D version of my forest then it will be good.

    Trees was the original metaphor.

    Now, where was that hedge trimmer?

    --

    make Linux, not Microsoft. sin(beast) = -0.809016994374947424102293417182819
  89. OT: On building houses and software by nigelc · · Score: 3, Interesting
    That is until you realize that, like designing a house, if you don't know what you're doing the whole thing is going to fall apart the instant you look at it funny.

    Consider the folliwing:
    When we planned the addition on our house, we engaged the services of an architect. He took us through the design, starting with extracting our requirements/needs/wants (my list also had to go through the wife filter, but that's a separate story) and sketched out a couple of proposed designs on the spot. We spent a fair amount of time just suggesting random things/improvements/modifications to his design, and eventually he went away with a big pile of notes.

    The architect came back with a proposed design, and took us through it, including explaining relevant building codes and material issues, as well as adding a certain amount of value just from his knowledge. After a couple of iterations of this, we approved the plan, and got quotes from contractors to build it.

    At various points during the construction, issues came up and we worked with the contractor to resolve them (usually by writing a bigger check). And we got a nice addition which looked very much like the one we wanted!

    So why does it work so well in the real world, and less well in the software world?

    Communication. We had a clearly defined specification, produced by the architect and approved by us. At various times during construction, we were told about issues and given choices. We were given the cost of each.

    Visibility. We were able to see the work progressing, so (when they brought the wrong window and tried to install it) we were able to say "Hang on, that's not what we agreed to.

    Accountability (1). Waving the big stick (check for completion) gave us a lot of leverage with the contractor if he was going in the wrong direction.

    Accountability (2). Conversely, we were told that the contractor could do anything we wanted, but it would cost time and money, especially money. Any work done over and above the original contract was documented and signed off on.

    So can you do this in software? Yes, but you need a couple of (rare) things:

    A Manager/Project Leader (of either gender) with Big Brass Balls who can stand up to various people and say "Here's the impact of doing that".

    Agreed-on goals/requirements, with key people accountable for both ensuring that they are met and for communicating them to the key players.

    Communication amongst the developers and between the developers and the other stakeholders.

    Something of a sense that the end-customer isn't a "luser"

    Of course, that's my opinion -- I could be wrong.

    --


    Cthulhu Barata Nikto
  90. Invalid assumptions by Fujisawa+Sensei · · Score: 2, Insightful
    Systems such as these can map an entire hard disk with multiple desktops

    Sorry this is a completely invalid assertation. you cannot map the entire HD using multiple desktops. My current system has a 5 gig, a 10 gig, a 30 gig, a CD-RW, and a zip. I need a file manager. My home directory alone has almost half a gig of data and files on it.

    There are some fallicies with the HD system. for instance if I mount a zip, a CD or a floppy it would be nice if they were mounted under my $HOME rather than /mnt or /. (I'm well aware that this can be done with softlinks etc...) Under Win XX the desktop doesn't correspond to a reasonable storage location: My Documents. But the START button was a good concept, but poor implementation. Apps need to be easily accessable with a menu. IMHO works much better than cluttering up my desktop space with icons. Under Win whenever an app. puts something on my desktop it get's deleted.

    As far as improving usability, GUI systems really don't 'need' much more than they already have. (Specifice tasks may need work, networking, and security.) But highly skilled developers don't need to be worrying about the fact that Grandma, doesn't know that the icon with the letter is for email. That's what her 10 year old grandchildren are for.

    But in the multiple desktop, you are always on a desktop and can't ever get lost inside the computer.

    Here again is another fallicy I have good reason to rarely run more than 4 VDs There is good reason why the heirarchal directory structure has remained and even become integrated into file structures.

    It's easy to maintain and navigate. I fail to understand how navigating 8 levels down in a tree is more complex than navigating 8 VDs. With the 8 VDs you have prev, current and next. With the tree, you have parent, current, and maybe children.

    It provides a single, easy-to-use method that everyone understands to organize large information in a computer.

    Another invalid assertation, I have 37 directors in $HOME, not counting .directories How many desktops to would I have to navigate to find what I'm looking for? Perhaps I'm stupid, cynical is more like it, but I fail to understand how having potentially 37 VDs would help me with file management and storage. And incidentally I do not have a HD icon on my desktop, nor even a link to $HOME, that's on a menu under my right mouse button. Where it can be accessed anytime, but is out of the way.

    While usability is still a concern I believe the author picked the subject more to get attention, that to actually foster innovation, and it appears to have worked.

    --
    If someone is passing you on the right, you are an asshole for driving in the wrong lane.
  91. We need the Beatles by fleener · · Score: 3, Insightful

    The average person wants a super-simple, easy-to-use PC. (Slashdotters are definitely not average.)

    Most people do not understand file management or how their operating system works. They identify only with the applications they use. That is why when you ask someone what OS they run they will tell you "Office 2000" or somesuch. The applications are the OS to these people.

    In that respect, a streamlined OS for the average user should be transparent. The user should spend little time thinking about where files are stored or what folders are where. Get them into their applications and make locating files easy. The less time spent moving files around or making your icons line up pretty, the better.

    We need the Beatles. They could not read sheet music and did not know they were breaking all the rules for song writing. They wrote new rules that worked. We need a new OS written by someone whose ideas are not hindered by the assumptions that have brought us to where we are today.

    1. Re:We need the Beatles by Spinality · · Score: 2

      To (probably mis-) quote a great Xerox PARC denizen, in the days of Pilot and the Alto: "An operating system consists of the things you forgot to put into your compiler. There shouldn't be one." Sorry, can't track down the source at the moment but I'm sure somebody will supply it.

      --
      -- We all have enough strength to endure the misfortunes of other people. La Rochefoucauld
    2. Re:We need the Beatles by fleener · · Score: 2

      Yes, there is an established protocol for how music is composed.

  92. Re:Get ahold of your ego! by CharlieG · · Score: 2

    I double checked - the average programmer is that high on SOME scales - but tends to be in the 130+ range on most scales - aka 98th percentile and up

    --
    -- 73 de KG2V For the Children - RKBA! "You are what you do when it counts" - the Masso
  93. man and info by hawk · · Score: 4, Interesting
    >Well, the biggest grip I have with Linux is that
    >the GNU people (it was the GNU, people
    >right?)


    Yes.


    >that decided that 'man' wasn't good enough and
    >they wanted to reinvent it;


    It's not that they wanted to reinvent itthat's a probelem; that would have been survivable. It's that info is just plain an abomination. It seems to be an "emacs everywhere" notion. It's a pain to navigate, counter-intuitive, and the type of thing that could only have come out of the emacs or redmond mentalities.


    hawk

    1. Re:man and info by Phil+Gregory · · Score: 3, Informative
      It's not that they wanted to reinvent itthat's a probelem; that would have been survivable. It's that info is just plain an abomination. It seems to be an "emacs everywhere" notion. It's a pain to navigate, counter-intuitive, and the type of thing that could only have come out of the emacs or redmond mentalities.

      Indeed. I'm a heavy Emacs advocate, and I think that the FSF's info viewer sucks. A lot. Fortunately, there exists a program named pinfo that browses info files in a very nice, lynxlike manner. I recommend it to anyone who needs to look at info files.


      --Phil (And, for Debian users, just 'apt-get install pinfo')
      --
      355/113 -- Not the famous irrational number PI, but an incredible simulation!
  94. Re: Killing Icons by overunderunderdone · · Score: 2

    Perhaps one solution to this would be to use a couple permanent menus - they can be dragged like windows

    Why make them draggable? There is a very good reason to make commonly used UI elements stuck in a permenant place - they are always in the same spot and easy to find. After a while "muscle memory" takes over and you don't even think about the location - this is much faster and once learned truly 'intuitive'. (there are certain menu and key combinations I don't consciously remember. People ask me "how do I do so-and-so and I can't answer, I have to sit at the computer for my hands to remember for me) This is why I like the Mac way of always putting the menu in the same spot (which they did just for that purpose) even though the windows way seems more logical (menu physically tied to the window it is applicable to).

    But then, on the Mac at least (I'm less familiar with windows), there already are permenent menus for such commands. And there are customisable menus where I can add any missing function I want.

  95. Organize This! by VegeBrain · · Score: 2, Insightful

    Those who wrote this article: My Windoze 2000 machine has about 211,000 files on it. Now please show me how to oraganize all these files into a set of stacked desktops. While you're at it please show me what stacked desktops are. I don't think these guys really understand what they're talking about. I don't think the hard disk icon is bad. Instead of doing away with the hard disk icon, the hard disk icon should become the desktop. This is because the metaphor should model the actual structure of what it represents. That's the whole idea of a metaphor for Pete's sake! If the hard disk is a hierarchical tree of directories and files, this should be reflected in the metaphor. If the metaphor doesn't reflect the actual structure of what it represents, then you end up with confusion because of the mismatch.

  96. Re:Get ahold of your ego! by Courageous · · Score: 2

    Jeez, man, jump on down off your high horse. I don't belive you have an IQ of 150, and I am positive that the average computer programmer doesn't.

    IQ is most often measured with a mean of 100 and a standard deviation of 15. On this scale, your average physician and your average attorney have an IQ of about 115.

    This is obvious self-selection bias. The overall groups have a tendency to select out individuals with lower IQs through exclusionary pressures such as the grades required for medschool/lawschool, the difficulty of passing the courses, and the difficulty of completing the professional examinations required to enter the career.

    Note that I'm not making any definite remark on the IQ of the average software guy. I wouldn't be surprised if it were similar. While the pressures aren't as formalized, one doesn't tend to go into this field and get a computer science degree without already being fairly exceptional.

    The other poster's remarks that programmer's are likely generally smarter on average than the general population are most certainly correct.

    C//

  97. Fun at McDonalds by Enonu · · Score: 2

    Been there, done that: A Good Use For A Dead Clown

  98. Re:Get ahold of your ego! by Courageous · · Score: 2

    but tends to be in the 130+ range on most scales

    Some measurements of IQ use a standard deviation of about ~25, while most of the rest use 15. This means that an IQ of 150 or an IQ of 130 can be basically the same, depending on the test used to determine the IQ score. You correctly beelined in on percentile, which is what actually provides IQ as a test with any of its meaningfulness. It doesn't so much as test your intelligence, but rather how intelligent you are relative to the rest of the population.

    C//

  99. The solution is simple by GiMP · · Score: 3, Insightful

    I have for a long time thought that having desktop icons was a dumb idea. REMOVE them. They are the complete problem here, if the root-window didn't try to emulate a directory folder; there would be no confusion.

    This is how it should be: there is a panel at one of the sides of the screen, the rest is a "workspace" where programs visually reside.

    The panel/dock should provide some kind of visual clue that things can be added and removed from it. It will now be seen like an advanced kind of menu, rather then an extension of the filesystem.
    There really is NO reason to confuse users with having launchers for programs in the same physical area as where programs run; It should be like a windshield in a car, keeping the programs away from the driver.. The controls (and launchers) should all be on the inside of the windshield.

    Computere are a lot more like cars then you think.

  100. Baffling article... by DennyK · · Score: 3, Insightful

    Is Mr. Loebl really thinking about what he is suggesting here?

    He says that the directory system is confusing because it is limitless, and suggests some vaguely defined notion of unlimited space. So he advocates using "desktops", which have fixed "physical" limits. But then to get around the obvious problems with having such limits, he suggests using many virtual desktops accessed by some sort of menu or taskbar. Um...hello? The only difference between a hierarchial directory structure (a collection of folders inside one single "root" directory, each of which can contain files or more folders) and a system of multiple virtual desktops (a collection of "desktop" areas inside a single logical collection, each of which can contain files or folders) is that the desktops have artificial and arbitraty limits on how much stuff they can hold. How exactly does limiting the number of items you can place in a unit make it less confusing to use? Is it worse to have to search through 100 files in one directory to find what you're looking for than to navigate through ten different desktops with ten files each? And if it is, why can the user not simply create ten NEW directories, if that is how they wish to organize their stuff?

    Basically, the desktop system Loebel is proposing is a hierarchial directory structure where the directories don't have scroll bars. Where is the logic in that?

    As for making computers easier to use...that's a very hard task. As a rule, the more a particular tool can accomplish, the more complex it is to use. A computer is a tool that has virtually limitless applications, and as a result, it is a complicated tool to use. The problem is, end users want computers to be as simple as a toaster to operate, but they also want all of the functionality of a full-fledged computer system. Sorry, folks, but such a thing simply isn't possible. You can have ease of use or you can have a broad range of functionality...but you can't have both. That's not to say that it's not possible to make current systems *easier* to use while preserving functionality, but a computer will never be a toaster, nor should it be.

    A hierarchial file system is not that hard to learn to use. Yes, it does require some time and effort to learn, but it is far from impossible. A complete novice can't turn their computer on for the first time and instantly know how the Windows file system works, but it is certainly possible to learn. Anyone who wants to use a computer should devote some time to learning the basics. It's no different than driving a car or using any other complicated device. You don't sit behind the wheel of a car and instantly know all of the traffic laws, or all of the functions of your vehicle. You had to study them first, and learn about them. The same goes for using a computer. And you don't have to know how compile your own kernel or write shell scripts to use a computer to write e-mail, any more than you need to know the inner workings of your car's engine to drive it. These more complicated things can be learned later, if you have the interest and the time, but there are still some basics that you should know when you start using a computer.

    DennyK

  101. Re:No!!! It's too much for me. by Andrewkov · · Score: 2

    Good point, and how many VCR's out there have a blinking 12:00 on the display? Maybe they should remove the clock and the ability to program a VCR, as it is too complicated for most people.

  102. Confusion about directories...? by cr0sh · · Score: 2

    This is something I have never been able to comprehend about "today's" average user - they are seemingly unable to comprehend the meaning and effective use of a hierarchical tree-based organizational system.

    Why this is, I don't know. It perhaps has something to do with how the "average" person is, compared to us "computer geeks".

    Average people tend to deal easily with relationships, and this reflects in many individual's organizational skills. Things go with other things, and then are stored in a file cabinet, generally in alphabetical order. I have heard that there is a school of thought in filing that says you should never put a folder in a folder - a real world axiom that is blown out of the water by current directory structures.

    Microsoft tried to demystify directories by using a folder analogy in Windows 95 and beyond, but broke the rules by allowing folders in folders.

    Perhaps the "average" user would repond more to icons shaped like a file cabinet (named whatever they wanted), with the ability at the "root" level to create "infinite" drawers (and nothing else) named or organized however they like (alphabetical, by date, by number, etc), with each drawer allowing "infinite" folders (named and organized, but only within the limit established by the drawer - ie, if a drawer is named "a-m", it can have a folder named "accounting", but not one named "shipping"), and each folder can hold as many "documents" (of any type? or maybe limited by folder parameters?) as needed, organised and name however.

    But in no case can folders hold folders, nor can drawers hold drawers, nor can cabinets hold cabinets, etc - perhaps there can be links from one folder (document type of "link"?) to another, to establish relationships between documents across folders and drawers...

    This metaphor would extend the desktop analogy, and be more useful to the average individual - it could be termed a "Cabinet, Drawers, Folders and Documents" metaphor - more closely modeled on the "real world".

    Perhaps certain cabinets can hold applications (and nothing else), which can be dragged to the desktop if they are used frequently. Perhaps there could also be application "groupings" available as well - to allow the use of multiple apps that are for one logical application (such as a paint program, a photo editor, a scanning program, and a word processor, for a DTP application - drage the "DTP Group" out, and all of these applications would be brought out).

    I would be a fool to think that this metaphor hasn't been dreamed up before. I think it could be easily implemented on today's standard systems. Perhaps it might make an interesting desktop system for Linux - maybe even something that could cause a gain for wide acceptance? I don't know if it would be useful for developers or other more technical audiences - but who knows? I do think that if the underlying system were hidden from the user, such an extension of the desktop metaphor would be a boon to the average user.

    --
    Reason is the Path to God - Anon
  103. VCR by KarmaBlackballed · · Score: 2

    Maybe they should remove the clock

    Actually, I found a Panasonic like that about 8 years ago and purchased it. I have enough clocks in my family room and don't need one more that is perpetually one minute too fast or slow compared to the other clocks around it. The VCR has 4 heads, MTS stereo, and is programmable. The time shows up the screen when I need to see it. I'm surprised it was so hard to find.

    --

    --- -- - -
    Give me LIBERTY, or give me a check.
  104. That's where hybrid interfaces come to play by cduffy · · Score: 4, Interesting

    Played with GTK's open widget? I think it's the greatest thing since sliced bread. Why? It incorporates the best of the mouse-based paradigm that users are used to and additionally adds the keyboard-based commands that power users crave.

    Have some (well-written) GTK apps installed? (Some apps written by less-clued folks try to implement their own open boxes... ugh!). Open such an application and go to file/open (alt+f o). Now, type part of a filename and press . If possible, the filename will be completed for you; if several options are available, the windowed listing will be reduced to them. If the only option is a directory, you'll instantly see the contents of that directory (and if it has only one subdirectory, you'll be instantly inside that too). There are lots of other goodies it's capable of as well (some globbing capabilities, &c).

    The point of this is that it's possible to write an interface which is intuitive for first-time users but also insanely powerful for power users. It also demonstrates how a good set of underlying libraries can provide applications with really nifty functionality without the programmer even having to be aware that it's available.

  105. Alan Cooper is a moron. by Error27 · · Score: 2

    Alan Cooper says that programmers can't design good programs but he is wrong. Programmers can learn to design programs as well as anyone else. The problem is that no one else is particularly good at designing programs either.

    I remember a part in Alan Cooper's book _The Inmates are Running the Asylum_ where he was complaining about stupid car door remote controls. He had various gripes but at the end he said something like, "The other thing that annoys me is that sometimes other people's remotes accidentally unlock your door. There should be another button to put the car into secure mode where that won't happen." Um... HELLO??? A option for security? There shouldn't even be a choice about something as basic as that. When the car locks it should darn well be secure.

    The problem is that Alan Cooper didn't think about what he was designing. He just threw the option for "added security" on at the end without thinking about it.

    Most programmers don't think about it either.

    In real life though customers and bosses often end up designing the user interface and they are just as bad. Worse even...

    In fact, I wouldn't call this designing because there is no actual design process involved, the boss will just draw something up off the top of her head and have the programmer write it.

    The biggest UI problem with applications today is not that they were poorly designed but that they weren't designed at all.

    Part of the problem is education. Most CS graduates have never had a single UI course.

    1. Re:Alan Cooper is a moron. by rho · · Score: 2
      Alan Cooper says that programmers can't design good programs but he is wrong. Programmers can learn to design programs as well as anyone else

      It's a comment like that that makes me wonder if you really read the book.

      It's not a question of "learning to design programs". It's an attitude adjustment that the majority of programmers are incapable of making: what makes them good programmers makes them bad designers.

      Again, "design" does not mean "graphic design". Design is a process, a way of breaking down the user's requirements, tasks, and desires to build a plan from which the programmers can implement in code. It is thinking, testing, prototyping, and in the end, even a bit of graphic design.

      A programmer's typical method of making something "easy to use" is to provide an "Options" dialog box with several dozen checkbox options. If you're lucky, it's divided into tabs with semi-appropriate groupings.

      Al Programmer now things he's made the program "easy to use". Why? It isn't easy to use! He's put a smiley face on a dotfile, nothing more. It might be a bit easier when tech support is leading the unfortunate user through the steps to turn off the damn paperclip--"Click on File, then Options, the the Annoying Eye Candy tab, then uncheck the "Smarmy Paper Clip" checkbox"--this isn't significantly easier or "better" than opening up a .MicrosoftOfficeOptions file and adding a "StupidPaperClip = 0" line.

      The better solution is to spend the time to find out that every user in the world turns the stupid thing off, and not spend any more time programming the damn thing.

      (And you nerd literalists can just piss off--I use Clippy as a generic example, not a specific example. Don't reply saying "MS did do user testing and they found that people like Clippy, nyah nyah nyah!", or I'll mock you openly)

      --
      Potato chips are a by-yourself food.
    2. Re:Alan Cooper is a moron. by Error27 · · Score: 2
      Evidently, you didn't read my comment. Those examples you mention weren't designed. If you claim that they were then you are an idiot but I won't bother to mock you.

      As you didn't read my post, I don't feel I have to respond any further to yours.

    3. Re:Alan Cooper is a moron. by rho · · Score: 2

      Well, you still fell into the Nerd Literalist trap. So I'll mock you.

      Mock mock mock mock!

      I wonder, if somebody told you to "go fuck yourself", what in the world do you do?

      --
      Potato chips are a by-yourself food.
    4. Re:Alan Cooper is a moron. by Error27 · · Score: 2
      Oh Ok...

      I guess you were right after all. I don't know how I missed it at first.

      And that Nerd Literalist trap! Hoooweee! Was that ever creative or what?!? I would have never expected something like that from a complete moron such as yourself.

    5. Re:Alan Cooper is a moron. by rho · · Score: 2

      Sad sad sad... is that supposed to be a flame?

      When I was a wee lad, flaming involved actual insults; cutting reparté and creative bombast.

      Now all we have are these flaccid little twinkletoes playing slap-fight. Run home, little one.

      --
      Potato chips are a by-yourself food.
  106. Another one of these pseudo-academic jerk-offs.. by talks_to_birds · · Score: 3, Insightful
    I mean, really:
    • "It is possible to build labyrinths of internal directories that eventually become too deep to navigate via the mouse.

    What the hell does that mean? That there's some point where you just can't click the mouse just *one* more time?

    • "...The feeling of such spiral filing systems is of endless depth, requiring great effort to retrieve a piece of information. It is difficult to create the same spiral feeling on the desktop."

    "Spiraling file systems..."

    God, I hope I'm not around to watch this guy freak out the first time he comes across a self-referential symbolic link..

    And we continue:

    • "With directories you can:
    • Add unlimited files without fear of clutter. (You can change views in a directory.)

    • Move the mouse past the boundaries of a directory.

    • Add, delete, and "move" directories "anywhere" inside the hard disk. "

    But wait a minute! Just a moment ago we were spiraling downward into a maelstrom of "endless depth" from which no mouse could escape, let alone get us into in the first place...

    Which is it?

    • "The vague space of the hard disk should not exist for you. Ideally, your machine should be a collection of desktops that you have created and named, that are easy to track via a menu or toggle button, and are each understandable because they follow the same rules and offer the same limitations."

    What has this guy been smoking?

    A hard drive is "vague"?

    Funny. I've always found cd /var/log/snort, for example, to be pretty goddam specific.

    But maybe I'm missing something...

    Ah! here's a hint:

    • "Daniel Loebl has worked with the Macintosh for over eight years for design, print and now Internet."

    One of them Mac-using graphic "artists"

    heh..

    t_t_b

    --
    I'm on PJ's "enemies" list! Are you?
  107. Multi-level storage provides multi-level UNDO by yerricde · · Score: 2

    Dude, it's out there. Look at systems like IBM's OS/400. In fact, since VM is part of the disk, there is no difference between objects in memory or on disk. It's called a "single level storage" model and it rocks.

    On the other hand, the storage paradigm used in the PC architecture provides several levels of backup: 1. backup in volatile memory of the state of the document the most recent command performed, 2. backup on nonvolatile memory (flash or magnetic) of each last "approved" set of edits, and 3. further backups elsewhere on disk, on removable media, or on a network.

    The problem with single-level storage is that applications that use it tend to edit documents in place, doing away with 2 above. This makes for frustrating work when you want to revert to the last saved version, especially if the app has only a small number of undo levels. This bit me in the @$$ several times in NewtonWorks's word processor. Users can, and will, forget to do number 3, and they will lose data.

    --
    Will I retire or break 10K?
  108. horizontal filing system by justin.warren · · Score: 2
    That's what this article seems to propose. Put everything on multiple desktops. This is an amazingly dumb idea for anyone who does more with their computer than play a couple of games and maybe type a letter now and then. Here's why...

    Let's reverse the analogy from the world inside your computer to the world inside your study. Inside this extra room in your house you have a desk, maybe a couple. There's lots on floor too, and the desk has a large horizontal surface on it. It's damn easy to find things if you just plonk them around on the desk.. and maybe throw a few on the floor when your desk is covered.. Hmm.. what happens when we start adding some more items.

    We've now exceeded the 'visual clutter' that's mentioned in the article, but I need to put all my tax receipts somewhere! Hmm, let's start putting things in piles.. Tax here, correspondence there, incoming faxes there.. damn, these piles keep falling over.. Let's put the paperwork inside some manilla folders and keep them together with staples.. and maybe a rubber band round the folder.

    Damn. All these folders all over my desk and floor. I keep tripping over them while I search for the one piece of paper I need. I need a better way of stacking them. Better buy a filing cabinet! Let's put all these folders into the cabinet and organise it in some sort of way.. maybe alphabetical order. I should probably label the cabinet too, so I can tell which one it is if I buy another one. I'll call this one /dev/hda.

    Cool! Now I can find things quickly because it's all nicely organised, but not staring me in the face 24 hours a day when I don't need it. Now my desktop is clear for me to use for the 2-3 things I happen to be working on right now, ready to be filed away when I've finished with them.

    --
    Just because you're paranoid doesn't mean they're NOT after you.
  109. no more I say! by Ender+Ryan · · Score: 2
    No more dumbing down dammit! With how far computers have come, being used in almost every workplace, it's time people learned how to use them!

    Look, if everything in life is dumbed down so the lowest common denominator can use it, then we as a people, the human race, will not progress any further than we are.

    Sure, sure, computers are just tools for most people, yes yes that's nice. But computers are COMPLICATED tools, like a car, or a high powered impact wrench. They require SOME learning. While most people can't replace a timing chain or a head gasket, most people can't install an OS. Do we remove a car's engine so noone gets confused about how it works?

    But not everyone needs to learn the intimate details of these tools. For using a car, there is a simple requirement of learning how to drive one. That's a complicated thing, you need to learn all the traffic rules, get the feel of steering, braking, etc. Like a directory tree however, there is an elegant simplicity to it that anyone can grasp. And with a directory, it's much, much simpler.

    Learning how a directory tree works is something ANYONE who isn't mentally handicapped can do. Granted, there are many other aspects of computers that can be simplified and made easier, but dumbing down the directory tree is not one of them... Damn, it's just a friggin simple tree, it takes 5 minutes to learn the concept. Driving a car takes months, yet nearly everyone in America learns. Now that everyone needs to use computers, it's time for people to quit being stubborn and learn how to use them.

    --
    Sticking feathers up your butt does not make you a chicken - Tyler Durden
  110. The big problem with this. by edunbar93 · · Score: 2

    Customers of such projects tend to want to see how it will work when it's done (often in mid-project). They want a mock-up. The problem with a mock-up is that it's extremely hard to make a mock-up that doesn't actually do anything, especially when the best way to do the coding and Making It All Work At All is by building the back-end first and then doing the front end. (like building a house, you put up the framework and do the wiring and plumbing before you put up the gyproc and paint it, covering up the ugliness that makes it all work) In essence, what the customers of software want is to have their house built with the gyproc first, so they can see what it will look like and how well it can be used before the kitchen sink and the dishwasher go in.

    But you're very right. We could and should take the analogy the other way, and have a real designer do real design work that gets finalized before the builders even start their work. Unfortunately, this is pretty rare in the real world of programming.

    --
    "No problem. I have the capacity to do infinite work so long as you don't mind that my quality approaches zero."-Dilbert
  111. Re:"Basic English" by PurpleBob · · Score: 2

    Orson Welles found out about this language, and found it so horrifying that he adapted it and called it "Newspeak" in 1984.

    --
    Win dain a lotica, en vai tu ri silota