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Comcast To Stop Tracking Users' Web Habits

jdavidb writes "According to this article, Comcast will no longer keep track of what its users view online." Good.

181 comments

  1. Concise by Anonymous Coward · · Score: 0

    Give a brief summary. Point to the article. Let us make up our own minds.

    Personally, I liked Comcast watching my every move. If they didn't, who would?

    1. Re:Concise by Anonymous Coward · · Score: 0

      That doesn't mean comedycast isn't the only data collection on us. When you make up your mind, try to consider the facts.

  2. Slashdot stories are getting shorter. by sulli · · Score: 4, Funny

    Good.

    --

    sulli
    RTFJ.
    1. Re:Slashdot stories are getting shorter. by Anonymous Coward · · Score: 0, Funny

      [angry comcast manager] By turning the switch on and off, you told we that we would get two long slashdot stories, how come the second one is short?
      [publicity chief] I'm not sure what went wrong. We'll find something else.

    2. Re:Slashdot stories are getting shorter. by jdavidb · · Score: 2

      Heh, heh. Karma whore that I am (and having a job to do, besides), I was rather minimalist in my story. I thought Taco's comment was pretty good, too. (Made me wonder if he was making fun of my writing style.)



      Nobody really talked much about this. Somehow I'm always able to pick the stories that the editors will love but that will put the readers to sleep.

  3. Oh sure they aren't by MikeDataLink · · Score: 1, Insightful

    That just means they are not reporting it to other people. You can be guaranteed the still mornitor it and use it internally.

    Bastards!

    Mike

    --
    Mike @ The Geek Pub. Let's Make Stuff!
  4. Privacy, finally! by Kronos666 · · Score: 1

    It's bout time Comcast gave their users some peace. In fact, no company should ever be allowed to track users. For what we know, a lot of popular ISPs could be doing it right now.

    1. Re:Privacy, finally! by Digital11 · · Score: 3, Informative

      As if this hasn't been covered enough... But ISP's inherently track users. Pretty much every request is logged, its part of the business, get used to it. However, its not the tracking thats the problem, its what they do with it. If all that information does is sit in a log file until subpoena'd (or until the end of time, whichever comes first) then it does no harm. But ComCast was sharing (read: selling) the information to its valued associates. That's a big dirty no-no.

      --
      I am a leaf on the wind. Watch how I soar.
    2. Re:Privacy, finally! by Prong · · Score: 2, Interesting

      Pretty much every request is logged, its part of the business, get used to it.

      Uh, connections to an ISP's network are logged, along with access to ISP owned services like mail servers. AFAIK, nobody is logging every connection to outside networks. If you can prove otherwise, I'd love to see it.

      While we're on the subject, this sort of crap is exactly why I dislike being forced to use the servers provided by my ISP. As far as I'm concerned, I'm paying for a pipe. I'd rather have my bandwidth throttled than be forced to use proxy servers.

  5. kick ass by no+reason+to+be+here · · Score: 2, Funny

    now i don't have to worry about them sending my room mate (whose name is on the account) spam based on my surfing habits.

    1. Re:kick ass by iangoldby · · Score: 3, Insightful

      Joking aside, I think this touches on a key point. It's not whether they have the information, but what they choose to do with it.

      I don't particularly care if an ISP is logging my every move, as long as they don't use this information to as an excuse to send me more uninteresting junk email than they do already. Which is odd really, because I would have thought they would be more likely to send me offers I am interested in if they know what sort of things interest me.

      Let's face it - most advertising these days is rubbish. I almost never see an ad that tells me something I really wanted to know. Leaflets dropped through my door are never to sell something I actually want. I don't want a new patio, factory price clothing, etc. I do want to know where locally I can buy a universal 6V power supply with built in NiMH battery charger (for example).

      I know advertising isn't the only issue. But my point is that I am not really bothered about what information is stored about me - only about how it is used. If it is used well, it could be to my benefit.

    2. Re:kick ass by quantaman · · Score: 3, Insightful
      Let's face it - most advertising these days is rubbish. I almost never see an ad that tells me something I really wanted to know. Leaflets dropped through my door are never to sell something I actually want. I don't want a new patio, factory price clothing, etc. I do want to know where locally I can buy a universal 6V power supply with built in NiMH battery charger (for example).

      The reason why advertising is rubbish is because it's so cheap to do so. Sooner of later they'll find someone who WANTS that new patio or factory price clothing and sooner or later someone will send you a piece of spam telling you where to get that power supply. The industry of junk mail/spam works on fringe markets that arn't covered by mainstream advertising because the impact on the person is so much lesser. It's not quite nobody who wants these things but just a very few people(which add up). Rather than the sledgehammer approach of mainstream advertising which is intended to sway a large and attentive target audience, junk mail is like throwing a bunch of darts at a few selected consumers.

      --
      I stole this Sig
    3. Re:kick ass by scott1853 · · Score: 2

      I'm glad you don't mind if they track EVERY move you make, just for the purpose of getting targetted spam. Hope ya don't mind when Ashcroft comes in with the National Guard behind him, to take all that information back to his office so it can be scrutinized over in his efforts to rid the world of the unpure. He may see that you went to crazynakedcollegesluts.com one night and have you burned at the stake the next day.

      So you can't just think about what Comcast will do with the information, it's what ANYBODY could do with the information.

    4. Re:kick ass by Anonymous Coward · · Score: 1, Funny

      He may see that you went to crazynakedcollegesluts.com one night and have you burned at the stake the next day.

      Why would the US Attorney General care if you went to crazynakedcollegesluts.com? Porn isn't illegal. Now, if you went to some Iraqi site you may be in big trouble.. but then, you're a terrorist if you're looking for information about Iraq!

    5. Re:kick ass by haruharaharu · · Score: 2

      Porn isn't illegal

      Remember, we're talking about a guy who thinks he can legislate morality. It might not be legal for long.

      --
      Reboot macht Frei.
    6. Re:kick ass by lynx_user_abroad · · Score: 2, Insightful
      If it is used well, it could be to my benefit.

      But it won't be. And that's the problem.

      Marketing, or so it's said, is the science of convincing someone to give you more money than you would otherwise be inclined to give in exchange for a given product or service.

      No business in it's right mind would sell you a whatever (be it a universal power supply or a new patio) at the lowest possible price when they could sell you the same thing at that price plus a markup.

      Marketing isn't about low prices; perhaps you were thinking of competition?

      Marketing is about convincing you that you don't even need to consider the competition, because their prices must be higher, or because they must be less convenient, or because...well...because our product is for those who think young(tm).

      There's a lot of meat here, and relates to the whole reason why Microsoft felt it had to control the browser back when it looked like the majority of marketing would be done on-line through the browser on the Internet, and why AOL felt obligated to buy Time Warner with the Internet looming as the next generation of TV...

      --

      The thing about things we don't know is we often don't know we don't know them.

    7. Re:kick ass by zangdesign · · Score: 2

      Quit surfing for naked celebs on your roommates computer and get your own.

      Well, so much for that karma.

      --
      To celebrate the occasion of my 1000th post, I will post no more forever on Slashdot. Goodbye.
    8. Re:kick ass by iangoldby · · Score: 1

      I was thinking more of 'marketing' as information, rather than marketing as hard-sell. (I personally wish all advertising was informational rather than persuasive.)

      Referring back to the original story - my biggest complaint is that usually I can't find what I want, only what the marketer hopes I want. If the marketer knew more about me (e.g. by studying my browsing history), he might be able to tell me the things I really want to know, rather than spamming me with things I'm not interested in.

      It's to the marketer's advantage to do this. We're talking about targetted selling, but done much better than it is at present (if that's possible).

    9. Re:kick ass by dhaines · · Score: 1

      Ashcroft won't bother us. I have some incriminating pictures of him and half-dressed woman.

    10. Re:kick ass by zbeba · · Score: 1
      Joking aside, I think this touches on a key point. It's not whether they have the information, but what they choose to do with it.


      No, it's what they might choose to do with it, say when faced with bankruptcy and they want to make a quick buck. I never used or gave out, even to friends, my comcast@home.com address. I always gave out my bigfoot/hotmail/evilemail/etc address, especially for posting to a newsgroup. Yet somehow, for the last three weeks before my @home.com address was migrated over to my @comcast.net address, I received a flood of typical spam crap. I had never before received one piece of spam sent directly to that address.

      I feel secure in the knowledge that whoever sold the address list will be in karma deficit for the rest of their .com lives.

      --
      You can't trust code that you did not totally create yourself.
      -- Ken Thompson
  6. link to article by dubiousmike · · Score: 2, Informative

    You can find the article here: http://digitalmass.boston.com/news/2002/02/13/comc ast.html As if AT&T isn't tracking users too?

    1. Re:link to article by dubiousmike · · Score: 2, Informative
  7. Re:Karma Suicide!!!!! by furiousgeorge · · Score: 0, Offtopic

    christ....... i wish i had the amount of free time you do

  8. Big Brother's Rationalization by Halloween+Jack · · Score: 4, Funny
    The 1984 law does allow cable operators to collect private information if it can show it needs the information to operate its service.



    Comcast Executive Vice President Dave Watson said Tuesday that the company was recording no more information about its customers than is common in the industry and no more than needed to optimize its network.


    "How else are we going to keep our customers if we don't have blackmail material?"

    --
    I looked into the abyss, and the abyss looked into me--and we both winked.
    1. Re:Big Brother's Rationalization by Perdo · · Score: 2

      "common in the industry"

      This defence is what sets me off. To hell with Comcast. "Every body else is doing it" is a crappy defence. And if every body else is doing it, that makes me even madder. He should be forced to testify against "everybody else" or face criminal charges on privacy violation and stalking!

      --

      If voting were effective, it would be illegal by now.

    2. Re:Big Brother's Rationalization by Anonymous Coward · · Score: 0

      That's how the church of Scientology works

  9. They aren't doing it to be nice! by Mr.Intel · · Score: 4, Interesting

    From the article:

    In response to the AP's coverage, Rep. Ed Markey, an aggressive privacy advocate in Congress, pressed Comcast President Brian Roberts in a letter Wednesday about the recording. Markey said the company's action could be in violation of federal law.

    Sounds like they are just pre-empting a move by the FCC instead of acting benevolent.

    --
    ASCII tastes bad dude.
    Binary it is then.
    1. Re:They aren't doing it to be nice! by Anonymous Coward · · Score: 2, Insightful

      Well duh! A public company's only mandate is to generate as much profit as possible within the operating environment that they exist in. Do not make the mistake of giving any for-profit corporation the "benefit of the doubt" as you might a person. There is no doubt. The only thing that stops companies from stomping all over customer's privacy, health, and liberty are negative PR, and government regulation.

    2. Re:They aren't doing it to be nice! by Anonymous Coward · · Score: 0

      being an inside person... they wont quit. they'll just drag it underground or "create" a company that does it.

      Sorry a shady company like comcast will never stop trying to screw the customers.

      BTW, posting anon to keep from getting fired.

  10. Lawmaker Questions Comcast's Web Tracking by iiii · · Score: 4, Informative
    This might have something to do with it.

    The Washington Post has this article about how Rep. Ed Markey is looking into Comcast's collection of personal internet usage info. Hey, this guy must read SlashDot!!

    Markey, D-Mass., in a letter to Comcast President Brian Roberts, wrote that he was concerned about "the nature and extent of any transgressions of the law that may have resulted in consumer privacy being compromised."

    Also, Comcast has a new press release in response to the fracas.

    --
    Light cup, beer drink, thin so chain, neck turtle fat, man I won't say it again
    1. Re:Lawmaker Questions Comcast's Web Tracking by Tackhead · · Score: 2
      > [Rep. Ed] Markey, D-Mass., in a letter to Comcast President Brian Roberts, wrote that he was concerned about "the nature and extent of any transgressions of the law that may have resulted in consumer privacy being compromised."

      What are you hiding, Rep. Markey? ;-)

      (Seriously - give 'em hell, Rep. Well done.)

  11. Use babelfish... by ajuda · · Score: 5, Funny

    What the story said:
    Comcast said in a statement that it will stop storing the information "in order to completely reassure our customers that the privacy of their information is secure."

    After using the MBA -> English translator on Babelfish, we get:
    Oh shoot, you cought us, so we will pretend we care about you. HAHA, we will just find another way to treat y'all like cattle. BTW: Please don't sue me.

    1. Re:Use babelfish... by Nonsanity · · Score: 1
      Almost ANYTHING put through the MBA -> English translator on Babelfish comes out as:

      Please don't sue me.

      Why should Comcast babble be any different?


      "Slashdot - Making the world safe to read Slashdot." "...and porn"

  12. Hmm... by headchimp · · Score: 2, Interesting

    Wonder if (still?) they track people's usage of Newsgroups. Because let's face it, alot of warez and pr0n are exchanged that way.

    1. Re:Hmm... by Anonymous Coward · · Score: 1, Informative

      They don't HAVE news servers anymore. Some people can still log onto the old @Home news servers, but that will end Feb 28th. They said it was due to warez, piracy, etc. I think it was not wanting to maintain the servers and have the use load on their cheesy new network. So, Comcast means no newsgroups. Glad I switched to a pay news server a LONG time ago.

    2. Re:Hmm... by FreeLinux · · Score: 1

      I'm not certain what exactly they planned to do with the information that they were collecting but, you appear to be concerned that they were planning to block or restrict your access to porn.

      But, take heart because here is a very interesting bit of trivia. AT&T Broadband, the new operators/owners of Comcast, is the single largest distributor of porn. Here's a Fronline episode on PBS that recently discussed this. They (AT&T) do not advertise this fact in any way but, distributing porn generates millions and possibly billions for AT&T Broadband. For this reason, AT&T Broadband is actually very cozy with the porn industry and is not eager to damage that relationship.

      In short, regardless of Comcast's actions, your porn would have been safe.

  13. Why doesn't this make me feel better? by GSloop · · Score: 4, Interesting

    This is like riding down the road with Guido (sorry all italians) who says..."Ya know punk, I'm going to kill you." He pulls out his gun and gets ready to pull the trigger, when Guido sees a cop car pull along side. Guido promptly puts away his gun.

    Do you:

    A) Say, "Hey Guido is a great guy...see he didn't kill me. He must not be so bad after all.

    B) Think Guido is a scumbag. He would have killed me if not for the threat of the cop. I don't think I'll continue to associate with Guido. In fact I think I'll just out of the truck right now...

    If you picked A, please drink the Koolaid now.

    Comcast and a whole host of other unethical companies don't give a hoot about you. Sure they might not rape you this week, but as soon as they can get away with it, they will.

    With our Gvmt from, by and for Big business, these occurances are going to happen more often. And don't expect to see the cop that saved Guido. Gvmt doesn't have the funds to protect the little guy anymore.

    Cheers!

    1. Re:Why doesn't this make me feel better? by Mr.+Piccolo · · Score: 1

      I pick C: Wuss.

      --
      Glückwünsche, haben Sie Slashdot ermordet, indem Sie zum korporativen Druck beugten und Subskriptionen einlei
    2. Re:Why doesn't this make me feel better? by Anonymous Coward · · Score: 0

      I know, it should be the Cop that saved you, not Guido. But with our "The best Gvmt money can buy", it soon will be the cop that saved _Guido_

      Cheers

    3. Re:Why doesn't this make me feel better? by Paolomania · · Score: 0

      Being of Italian desent, I take great offense at this racial slur and stereotypical comment, bout moreso at its being moderated so highly. I would hope that none of the moderators belong to cultures or ethnicities which temselves are disparaged with ethnic slurs. Would you have been upset if the parent post had been anti-, even with the "disclaimer"? I thought so.

    4. Re:Why doesn't this make me feel better? by MindStalker · · Score: 2, Insightful

      Yea, but if you've been involved with Guido for a long time and the service Guido offers is worth the risk, you gotta continue associating with Guido, just make sure you keep friendly with the cop too.

    5. Re:Why doesn't this make me feel better? by Cro+Magnon · · Score: 2, Insightful

      Yeah, but you'd better bail out when Guido gets friendly with the cop.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    6. Re:Why doesn't this make me feel better? by rutledjw · · Score: 1
      Why is this guy a troll? His method of presenting his point may be a bit out of line, but his point IS valid.

      I don't think gov't has our interests in mind, either. Comcast is most likely responding to privacy threats and not acting out of any sense of benevolence...

      Usually I don't have many gripes about the mod procedure or how people get modded, but this time I do...

      --

      Computer Science is Applied Philosophy
    7. Re:Why doesn't this make me feel better? by GSloop · · Score: 1

      Ok, I should have used a pasty white guy named "Kenney Boy" Lay.

      Of course, he just stole all your reirement and cleaned out your bank account and stock holdings. Arthur Anderson promptly shredded you to eliminate all the "working papers"

      Cheers!

    8. Re:Why doesn't this make me feel better? by GSloop · · Score: 2

      I couldn't have said it better, even if I had tried.

      Thanks,

      Cheers!

    9. Re:Why doesn't this make me feel better? by jandrese · · Score: 2

      Or more often: Guido is the only game in town, in fact Guido squealed on all his competitors already to insure that there will never be any competition.

      --

      I read the internet for the articles.
  14. covering their asses somewhat by SplendidIsolatn · · Score: 1

    This will also save them a lot of time and hassle should subpoenas ever come around asking for specific users' habits. Plus, less overhead and cost in terms of keeping track of this stuff. Not the world's worst decision by any means.

    --
    sig--we don't need no goddamn sig
  15. Concentrate on doing your business well by 2Bits · · Score: 2, Insightful

    Comcast is just an ISP, and I don't understand why ISPs want to record that kind of information. For god sake, if you are an ISP, concentrate on providing good bandwidth and good customer services. Why stretching thin (like collecting user's surfing behavior) and pissing off your customers on all fronts? ISP can be a profitable business if you do it right, just like any other businesses anyways.

    1. Re:Concentrate on doing your business well by SpectreGadget · · Score: 1

      It's very simple answer. If they can get away with providing your ISP services AND sell your usage statistics to companies who want to spam.. I mean sell you something, they end up with two lucrative revenue streams.

      Only if they can get away with it without someone squealing, of course.

      --
      Jim Harry
    2. Re:Concentrate on doing your business well by jlower · · Score: 1

      I don't understand why ISPs want to record that kind of information

      I know the answer to that one. It's because this data can be sold for cold, hard cash.

      If they were (as they said) really aggragating the data before using it, I wouldn't care - as long as they provided an opt-out option. TiVo openly does this and it's an important part of their business model.

    3. Re:Concentrate on doing your business well by Erasmus+Darwin · · Score: 3, Insightful
      "For god sake, if you are an ISP, concentrate on providing good bandwidth and good customer services."

      Did you bother reading the article? Comcast's position was that they were using the data to help them make performance related improvements. You're more than welcome to attack the validity of Comcast's statement, but you aren't doing that.

      Instead, all you're saying, "Comcast should be doing X." after Comcast has already said, "We were doing Y as a means of doing X." That doesn't really further the discussion at all. A more valuable post might cover, "Here's why it's better to do X via a means other than Y." or "Here's why Y isn't necessary for doing X at all." or even "Here's why I think they're lying when they say their only motive is X."

    4. Re:Concentrate on doing your business well by Daniel+Dvorkin · · Score: 2

      Except that it's obvious to anyone with a brain that Y (collecting should-be-private user information) doesn't contribute in any way to X (providing faster, more reliable service.) If you're collecting my private information, the burden of proof is on you to show me why such collection is beneficial, not on me to show why it isn't.

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    5. Re:Concentrate on doing your business well by Tenebrious1 · · Score: 2

      Hypothetically: We see that customers A, B, C, G, H-Z get home around 7PM and surf to Hotmail, CNN, and Ebay. We also see that customers E and F are vising WarezSite and MegaSexVideos. According to our data, users E and F are using 75% of the bandwidth from 7PM until 10PM, then 105% of the bandwidth from 10PM until 7PM. Blocking those two sites might free up some bandwidth. Kicking E and F would also free up some bandwidth. Either option would provide faster, more reliable service to THE REST of our customers.

      --
      -- If god wanted me to have a sig, he'd have given me a sense of humor.
    6. Re:Concentrate on doing your business well by mosch · · Score: 2
      If you're collecting my private information, the burden of proof is on you to show me why such collection is beneficial, not on me to show why it isn't.
      Ah yes, the old 'guilty until proven innocent' methodology.

      can you prove you didn't steal my wallet on August 23rd, 1996?

    7. Re:Concentrate on doing your business well by Anonymous Coward · · Score: 0

      Yeah well we're not talking about the court system here, retard. If you didnt want that information collected you didnt have to sign up. Loser.

    8. Re:Concentrate on doing your business well by Erasmus+Darwin · · Score: 2
      "Except that it's obvious to anyone with a brain that Y (collecting should-be-private user information) doesn't contribute in any way to X (providing faster, more reliable service.)"

      According to Comcast's statement, the information they were collecting (Y) wasn't connected to individual subscribers. One very obvious possibility that fits the criteria for Y and applies to X would be a list of the most popular sites that users visit, so that they may prioritize improvements in their networking infrastructure. For example, if they discover 40% of user web-traffic is going to only 10 different sites, it might even be worthwhile to look into dedicated connections to those sites. Another possibility is that they were considering implementing a web-caching scheme and wanted to gather statistics necessary to figure out the ideal cache size.

      There's certainly a very real possibility that Comcast could've been collecting data in excess of what they claim or that they were commercially exploiting the data, but you've got to be particularly close-minded to be able to rule out any possibility of legitimate use.

  16. Whats the benifit? by pagercam2 · · Score: 2, Interesting

    What do these companies hope to gain? All this market research stuff seems pretty worthless to me. These firms may watch where I surf, but the only real thing they want/need to know is where I'll spend my next purchase. I may surf porn all day and then buy music, I don't generally surf/purchase in any sort of direct proportion, and I suspect most people don't. I may do some research before buying a DVD player, but what I may look at and what I buy may or may not come from watching my surfing habits. So they get lots of information but does it really have any worth to a retailer???? Noticing that I frequent /. probably doesn't help sell anything. I am constantly amazed that people expect to make money off the internet, the internet has grown only becasue things are free or maybe cheaper than in the real world, people don't expect to have to pay for info on the web, and many only use the web to get info on store purchases, the prices may not be as good but having the item in my hand rather than waiting for Mr UPS is what matters!

    1. Re:Whats the benifit? by immanis · · Score: 3, Interesting

      Hey, noticing that you surf porn and /. all day does give them something to work with.

      Now they can target-market you for sex toys and geek stuff instead of sports equipment. That must be why we get all those email messages about enlarging your johnson 4-6 inches.

      Trend analysis is an old field. And like it or not, generalizations can be made about a person's web surfing habits. They won't always be right, but they frequently will be close. And they may only get you to make one purchase more a year than you would have otherwise. But that is more than nothing.

      Worth the expense? Now that is the bigger question. For users like you or I? Prolly not. For average users?

      Of course. How do you think these people keep jobs?

    2. Re:Whats the benifit? by Tackhead · · Score: 2
      > These firms may watch where I surf, but the only real thing they want/need to know is where I'll spend my next purchase. I may surf porn all day and then buy music, I don't generally surf/purchase in any sort of direct proportion, and I suspect most people don't.

      Someone oughta do some cross-correlation of Subject: lines of USENET headers and keyword searches on music databases.

      I know I've often typed in things like "$BAND_NAME discography" within a day or so of downloading MP3s of a band I've previously never heard of.

      I don't know how useful it would be useful for marketing purposes, as I've already got everything I need to know to make up my mind whether I wanna buy the album or not.

      But if I owned an online music store, I'd think I'd like to have a google-zeitgeist kind of "most popular searches over time" and watch for spikes in rarely-searched terms, and match those spikes with postings of MP3s in the MP3 hierarchies.

    3. Re:Whats the benifit? by Anonymous Coward · · Score: 0

      I would hope that improved spelling skills would be a benefit, don't you? After that, try a marketing 101 course at your local college. It might help you get a clue.

    4. Re:Whats the benifit? by nolife · · Score: 1

      That must be why we get all those email messages about enlarging your johnson 4-6 inches

      That is the problem with "targeted" advertising.
      Just because you happen to look at porn all day does not mean you are interested in products that can enlarge your penis, other then maybe the short term arousal related enlargement you may get by viewing the prOn. Some people may get the get the same thrill reading /.

      --
      Bad boys rape our young girls but Violet gives willingly.
  17. Slashdot Effect by Digital11 · · Score: 1

    Wow... A new definition of the Slashdot Effect. Post an article, alot of people bitch, and they stop doing it... Hmm.. Kinda fishy.

    --
    I am a leaf on the wind. Watch how I soar.
    1. Re:Slashdot Effect by Anonymous Coward · · Score: 0

      > Wow... A new definition of the Slashdot Effect. Post an article, alot of people bitch, and they stop doing it... Hmm.. Kinda fishy.

      Yeah, especially when a congressman was involved as well. Makes you wonder who really motivated them, huh? [/sarcasm]

    2. Re:Slashdot Effect by SpaceLifeForm · · Score: 1
      I'm sure the slashdot discussion may have helped, but there were people that said they were going to contact their lawyers about Comcast.

      Obviously, bad PR on slashdot can help, but does not stop all of the Bad Guys(TM).
      See Microsoft.

      --
      You are being MICROattacked, from various angles, in a SOFT manner.
  18. Proxies? Blech by MantridDronemaker · · Score: 1

    The article mentions that all users are forced to go through proxies. That kind of sucks; just more of these high speed ISPs trying to limit what you do with the Internet. Next thing they'll be charging premiums to play EverQuest or Quake or whatever.

    1. Re:Proxies? Blech by CheezyD · · Score: 0

      SHHHHHHHHH! They'll see this and get ideas like charging people for each port they use. $39.95 for port 80, $45,95 for 80 and 21, $65.95 for 80, 21 and 27000, and their Platinum Plan for $99.95 will let you use all the ports including 666, 12345, 31337, etc for NetBus and Back Orifice.

    2. Re:Proxies? Blech by Anonymous Coward · · Score: 0

      I just dumped my Comcast cablemodem in favor of a slower DSL conection BECAUSE of the proxies. I was getting a 2-40 second lag in web page loading, every page. Every time I tried an FTP transfer, it timed out. When I tried a speed test at DSL reports, I got the "too many tests from this IP address" message, so they weren't even doing the proxies right. MediaOne ROCKED. Comcast SUCKS.

  19. Proxies? Why? by PowerTroll+5000 · · Score: 1, Insightful

    To speed performance, these proxy computers retain copies of the most-popular Web sites that customers visit.

    We don't need that. Web surfers already have something like that on a personal, local level. It's called web cache.

    This was an largely unnecessary step to "improve performance", and a lousy excuse to collect the data in the first place.

    --

    I'm not afraid of falling, it's the sudden stop at the end that frightens me.

  20. Why record it in the first place? by immanis · · Score: 2, Insightful

    Corporate sutpidity amazes me.

    In a company that big, certainly someone should have been capable of raising a red flag on this.

    And whoever it was that ignored the red flag had to know that people find these things out.

    Odds are if ComCast had said, before they did anything, "the information will be stored only temporarily, will be purged automatically every few days and will never be connected to individual subscribers," and had the followed through on that promise, they could have avoided a huge PR hit.

    Instead, they went beyond simple caching, and now everyone is asking the same question:

    "If you weren't going to tie it back to the users, why were you recording user information in the first place?"

    1. Re:Why record it in the first place? by Anonymous Coward · · Score: 0

      Actually, people wouldn't have been especially impressed even if Comcast had said the info was just being stored temporarily. From a news.com article:

      "The data could be subject to subpoena by the government or by parties in civil litigation, said David Sobel, general counsel for the Electronic Privacy Information Center. Even if Comcast doesn't use the data, it might be forced to turn it over to someone else."

  21. More Info by BrianGa · · Score: 3, Informative

    In response to previous claims of Comcast intercepting packets, the company pledged today "to immediately stop recording the Web browsing activities of each of its 1 million high-speed Internet subscribers." This after the Associated Press announced on Tuesday that the company "has started recording the Web browsing activities of each of its 1 million high-speed Internet subscribers without notifying them of the change."

  22. Slashdot effect... by Penguinoflight · · Score: 1

    This adds new meaning. There couldn't possibly be ANYONE else who doesn't want their private information shared with everyone.

    --
    "And we have seen and do testify that the Father sent the Son to be the Savior of the World"
    1 John 4:14
  23. yeah, right by CheezyD · · Score: 0

    AOL spokesman Nicholas Graham said, "We do not track the personal Web activity of our members for privacy reasons." The truth is, AOL has been doing this for years. I knew a guy on @Home that had his bandwidth cut for running an ftp server because AOL ratted him out. They may not watch everything, but I know they track IP's and ports. And do their proxies still convert all the .jpg images to .art files?

    1. Re:yeah, right by jc42 · · Score: 2, Funny

      AOL spokesman Nicholas Graham said, "We do not track the personal Web activity of our members for privacy reasons."

      Obviously, this was taken out of context. Mr. Graham then went on to mutter to himself, "We do it for business reasons, not privacy reasons."

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  24. Re:Proxies? Why? by GLX · · Score: 1

    Well, in all fairness, think of something like September 11th.... Everyone and their grandmother wants to go to cnn.com and see what's going on - Comcast is just trying to optimize the bandwidth they use going upstream, and in the process it also ensures that everyone can see the webpage (instead of having the lovely Slashdot effect..)

    Still, Comcast's actions are inexcusable, and not really for technical reasons (@Home had caching transparent proxies for years..)

    --
    Sig (appended to the end of comments you post, 120 chars)
  25. Thanks slashdot by $carab · · Score: 5, Informative

    Big Kudos to the moderator (timothy) who was willing to take a chance on an anonymous bugtraq tip. I just got off the phone with Comcast tech support, and they said, essentially, that if this information had never leaked out, they would still be monitoring my internet usage.

    Just looking at the original article right here, I was very suprised by all the "This is not news posts" that got modded +5.

    Quite simply, this is news, and this is not a simple proxy server either, according to Comcast tech support. Slashdot took a big risk in posting this story, and I think everyone that hollered about the original story being a bust owes a big apology to timothy.

    Anyways,
    It's good Comcast has finally seen the light (or have had it thrust in their faces), but I am still looking for a new ISP. I think this image really explains why:
    Curious jumps everywhere
    High ping times

    I'm afraid Comcast just isn't cutting it any more. Since my area is a Comcast monopoly, I tihnk its time that we pressured our public officials to break up this monopoly.

    As I told the rep: "I hope you realize that if a competitor, ANY competitor, breaks up your cable monopoly here, you will lose all your market share."
    And he said:
    "Yeah, I know"

    1. Re:Thanks slashdot by BlueLines · · Score: 2

      This isn't a "Thanks Slashdot" thing; You make it sound like without slashdot this would never have seen the light of day. The thread had been going since last Thursday on vuln-dev. AP had already sniffed the story as of Friday. I know this because I was involved in the email thread, and because I was contacted by an AP reporter friday PM. The story was coming out; just because slashdot linked to a copy of a vuln-dev post (and not the actual archive with the thread intact) doesn't mean slashdot broke the story.

      -BlueLines

      --
      --BlueLines "The cost of living hasn't affected it's popularity." -anonymous
    2. Re:Thanks slashdot by Eil · · Score: 2


      Heh, yeah, when I saw this story pop up, I was thinking very smugly to myself, "Haha, I knew it wasn't just a cache. Take that, slashbots."

    3. Re:Thanks slashdot by Alsee · · Score: 2

      I just tried pinging and tracerting Google, and I'm baffled...

      My average tracert time is 21ms, but my average ping time is 88?? Yes I tested this a few times. Does this make sense to anybody?

      -

      --
      - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  26. they stopped tracking web surfing habits but... by Hooya · · Score: 1

    that's not saying they won't participate in this.

  27. why? by jonestor · · Score: 1

    So why were they recording it in the first place if they weren't using it?

    1. Re:why? by Anonymous Coward · · Score: 0

      You can't sell all that info to someone else if you don't have it in the first place - and the more info, the higher the asking price.

      Think of it as e-commerce in action.

  28. the reason for this is by Hooya · · Score: 1

    that they don't want to compete with the vast resources of the gummint.

  29. Who's surprised? by Anonymous Coward · · Score: 0

    They're not recording it because it's no longer necessary. Big bro' is taking care of it...

  30. To much trust in Corporate-Speak by ReidMaynard · · Score: 1

    This just In...Enron exec says future looks bright...RayBan stock rises...

    Jeez you guys will believe anything...I bet they are still tracking, just saying they arent...unless, they just ran out of tapes to spool the logs off to...

    --
    -- www.globaltics.net

    Political discussion for a new world

  31. Comcast blocking Polish websites? by Leviathant · · Score: 1

    This article comes as good news, but there's something really odd I noticed at a friends house... they use Comcast's cable service, and can not access -any- websites with .pl domains. Anyone know what's up with that?

    --
    I am Leviathant and I approve this message.
    1. Re:Comcast blocking Polish websites? by Anonymous Coward · · Score: 0

      They're mistakenly trying to protect customers from downloading malicious Perl scripts.

  32. The real reason by mrroot · · Score: 1

    The real reason is that it takes alot of money in both storage and DBA costs to collect this data. It used to be worth it but with the current state of the economy, this kind of clickstream data is less sought after by advertisers and has pretty much become worthless information.

    Sure they want you to think they are just being nice guys, but it is purely an economic decision I assure you.

    --
    I Heart Sorting Networks
    1. Re:The real reason by CheezyD · · Score: 0

      It's ALMOST worthless, but not totally worthless. If they get the habits of say 500,000 users at $.001 each, thats ... um ... some money!

  33. Comcast Annoyances by reflexreaction · · Score: 1

    As someone who stupidly gave out his cell phone as his main contact number with the cable company when I had no other phone I have been unerringly called on it to inform me that:
    1)my @home e-mail is going to die (who needs me@home when you got me@slashdot.com)
    2)that they were upgrading their network and needed to make sure that DHCP was on
    3)and wonder of all wonders that they are better than the Dish Networks (Direct TV) even though they have worse service and cost more.

    These calls continue despite all my 8 seperate efforts to change this number to my new house number. I think that Comcast owes me at least a little privacy.

    --

    We had to destroy the sig to save the sig.
  34. I never cease to be amazed... by tuxlove · · Score: 1

    ...by what companies will do in the name of the almighty dollar. What goes through people's heads in these companies when they decide to do things like spy on their users? And how do they think it's going to benefit them?

    For the sake of argument, imagine that a company like Comcast decided to start monitoring everything their users did without telling anyone - and that nobody ever discovered what they were doing. They monitored and monitored for years, tracking every move every customer made on the Internet, and nobody ever caught on. Then what? Do they sell this information to market research firms? Do they use it for their own in-house market research? In the end, under the most favorable circumstances, just how much money do they think they could make off a scam like this?

    And in the end they have so much more to lose than to gain. Even though they say they are no longer going to monitor their users, I will never become a Comcast customer because of this. They can't be trusted (of course, not many companies can, if any), but even moreso, they were too stupid to realize what the repercussions of monitoring their users might be. This is what utterly amazes me. How many times have companies gotten nailed for spying or other underhanded tactics like selling user information? We hear about new cases all the time. Companies such as MS, Real Networks, etc. (and now even KaZaA) have shipped spyware (and sometimes been sued for massive amounts of money) and gotten nailed. Yet idiot companies like Comcast continue to pull this crap.

    I wish I was a better student of human nature. I'm afraid I'll never understand what drives people to such stupidity.

    1. Re:I never cease to be amazed... by Anonymous Coward · · Score: 0

      > I wish I was a better student of human nature. I'm afraid I'll never understand what drives people to such stupidity.

      Do a study of economics wrt human nature and you'll get some insights.

  35. Watch out. by estoll · · Score: 0

    It's the same thing going on everywhere. There isn't much the end user or small businesses can do. You are either a big ass or you are being sat on. The federal govt can't do anything because they are controlled by large corporations. Big deal, a bunch of people spoke up and they said, "Okay, we'll stop." They know its wrong, everyone knows its wrong, but they still get away with it. Why? Because there is no one regulating them. People can't spend all their time accusing large corporations of immoral activities just hoping you catch them now and again. We need an active organization going around checking up on these kinds of activities and actually punishing corporations for their wrong-doing. Now does that seem so difficult? :)

    --
    http://www.askthevoid.com
  36. now if only by IAgreeWithThisPost · · Score: 0

    they would quit trying to charge people extra for using VPN prots.

    --
    security through obscurity = modding down anti-linux posts so maybe noone will see them
  37. Comcast, you cheeky monkey! by Anonymous Coward · · Score: 0

    You was looking at me bum, weren't you?

  38. Uh-huh... by Greyfox · · Score: 2
    Comcast says they're going to stop yadda yadda.

    Is there any way a customer could actually find out if they really did?

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  39. Flooding the market. by gpinzone · · Score: 3

    Let's see how many companies want to gather your personal information:

    Comcast
    Doubleclick
    Real Networks
    TiVo
    Slashdot
    Sourceforge
    Amazon
    Microsoft
    ...etc.

    Hmmm. Seems to me that the market is flooded with companies trying to sell consumer statistics. With all that competition, how do any of them expect to make any money?

    Reminds me when banner ads were all the rage. Everyone assumed they would get a good return for their advertising dollar.

    1. Re:Flooding the market. by great+throwdini · · Score: 1

      Seems to me that the market is flooded with companies trying to sell consumer statistics. With all that competition, how do any of them expect to make any money?

      Easy. Someone comes along and offers to perform a matchback on the data, buying data from each of the companies mentioned. The more 'competitors' chasing after information, the more robust the matchback.

    2. Re:Flooding the market. by gpinzone · · Score: 2

      If you want that kind of information that badly, you're not going to pay 20 different firms for similar information and then datamine the whole mess so you can fill in the gaps. The companies that have the beter consumer data (e.g., Amazon) will win out and/or companies will pool their data together and provide a single database to sell. Either way, the market becomes saturated to the point where only a few entities will have data worth buying. Everyone else will get undercut by the "big guys" and get weeded out just like the majority of the dot coms did in 2000-present.

    3. Re:Flooding the market. by tkrotchko · · Score: 2

      Good point.

      If everybody has my personal information, it isn't very private anymore.

      If everybody has my personal information its public information.

      Information that is known by everyone isn't worth anything.

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
  40. I Just Switched! by advtech · · Score: 1

    Well, this is just great. I have had such horrible customer service issues with Comcast, topped off by their disrespect for my browsing privacy, that I switched my Internet service to the phone company's DSL. Now that they've changed the policy, I am stuck with slower service. Bah.

    Although, now that I think about it, they probably would have invaded my privacy some other way. Once a crook, always a crook.

    --

  41. It only says they'll stop storing it by deadsquid · · Score: 2, Informative

    I'd like to know what that means. Storing in this case may just mean archiving, or at least long-term storage of the data. The story doesn't say they'll stop tracking the usage, only that they won't store it. Not being overly suspicious, it was just the verbage used seemed kind of broad to me.

    --
    Idiot, n. A member of a large and powerful tribe whose influence in human affairs has always been dominant
  42. Security/Privacy audit by lostboy2 · · Score: 4, Interesting

    Hmmm... this may be off-topic, but...

    At my first .com job, we were developing software that would, among other things, collect and store demographic info from its users (whatever the users entered in certain demographic fields in the software options/properties, IIRC).

    However, our assertion was that the data we collected could not be used to trace use of the software back to an individual. That is, we were collecting data anonymously for its aggregate value, only.

    In order to make this claim, we planned to subject ourselves to an audit of our security by some third-party company who, supposedly, was good and well-known for this kind of audit.

    The audit was supposed to verify that the data was stored in such a way as to make it impossible to trace back to the end user, that the security of our data from external attack and also to ensure that our internal policies were adequate (e.g., that only appropriate employees had access to the data and/or the systems that stored that data, that only certain employees had the ability to grant other employees access, that strict policies were in place regarding the change of such priviledges, etc.).

    In light of this, I often wonder when companies claim "we're only using personal information for $X" or "we're doing this to ensure the privacy of our customers"
    *) do they really need to collect the personal info to do $X?
    *) have they gone through an audit to verify that this private info is secure?
    *) if not, why not?

    Actually, because Me.jaded = True, I think I know the answers to these questions, but it still doesn't stop me from wondering.

    Anyway, I'm glad Comcast will stop collecting this info, but it sounds like someone saying "I'm going to stop hitting you now. Aren't I wonderful?"

    -- D.

  43. Re:Proxies? Why? by B1 · · Score: 3, Informative


    We don't need that. Web surfers already have something like that on a personal, local level. It's called web cache.


    One of the benefits of going through a caching proxy is that the cache is centralized, and available to everybody. This can amount to a huge upstream bandwidth savings for an ISP.

    If ten customers go directly to CNN.com, the ISP will download CNN.com from its upstream provider ten times--the fact that customer A visits the site doesn't help customer B, since their browser caches are private. For that matter, if customer A switches between Netscape and IE, he will have to download the page again, since each browser maintains its own independent cache.

    With ten customers going through a transparent caching proxy, the ISP caches the page once, and serves it from the cache ten times. This is a huge savings on upstream bandwidth, and improves performance for everybody. CNN.com sees less load on their server, visitors load the CNN website faster, and customers visiting MSNBC.com have more upstream bandwidth available.

  44. Slashdot still tracks your data! by Anonymous Coward · · Score: 0
    They then sell it to OSDN to buy advertisers, then the use the revenue to fund the Al'GNU terrorist group! They write illegal software and then they illegally distribute the source code over the internet. This is used by hackers and other terrorist groups! Some of their infamous tools include

    • GNU b@$h, a command line filled with hacker tools
    • Al'Lunix, a pirated version of UNIX
    • GNUHG - Illegal Encryption
    • G/\0/\/\£ - a hackers desktop used to hack secret servers


    So beware, slashdot supports terrorism!
  45. Already made a quick buck, where's the info going? by Jon+Howard · · Score: 2, Insightful

    Comcast reassured customers Wednesday that the information had been stored only temporarily, was purged automatically every few days and "has never been connected to individual subscribers." But it said it will stop recording the information, anyway.

    Funny how it doesn't say anything about not being transferred or duplicated. Of course, "individual subscribers" is not the same thing as "subscriber clusters" or "market groups"... what's the granularity they did use?

    He said that while the company was recording details about customer Web browsing, it did not use the information to build profiles of online consumer behavior.

    Of course not, there are other companys who do that for you!

    "Comcast absolutely does not share personal information about our customers, and we have the utmost respect for our customers' privacy," Watson said.

    He doesn't say that they don't sell it, or for that matter, what they do use it for.

    Either way, the info they collected before they stopped was very likely sold, and it was worth a lot of money. This would be a handy trick to swap some PR for some quick cash if the need arose.

  46. Re:Proxies? Why? by Anonymous Coward · · Score: 0
    Congratulations - YHBT

    You think you might have noticed from the original poster's header - but here ya go in case you missed it:

    Proxies? Why? (Score:1)
    by PowerTroll 5000 on Wednesday February 13, @02:30PM (#3002498)
    (User #5245)
  47. could someone build this please by Anonymous Coward · · Score: 0

    I would love to run some of our interoffice memos through that translator.

  48. Anonymizer? by Anonymous Coward · · Score: 0

    I'm sure this kind of monitoring is widespread. For the overly paranoid, you could get an anonymizer secure shell account and establish an encryped tunnel between your machine and the anonymizer servers for browsing and ftp, taking your ISP out of the loop. The anonymizer can also serve as your proxy for http. Pretty good end to end protection. This of course assumes you can trust services like the anonymizer.

    1. Re:Anonymizer? by TheAwfulTruth · · Score: 4, Informative

      Unfortunately "anonymizers" aren't too anonymouse these days...

      http://www.wired.com/news/politics/0,1283,50371, 00 .html

      --
      Contrary to popular belief, coding is not all free blow-jobs and beer. Those things cost MONEY!
  49. Fastest speeds in a month by PoiBoy · · Score: 3, Interesting
    I use Comcast for my internet access; and I live near Detroit, one of the cities mentioned where Comcast admitted to using their sniffing programs.

    For the last several weeks I have been using the speed test on dslreports.com to monitor my cable modem because it had seemed very sluggish. My download speed was not over 400Kbps in the past two weeks.

    I just checked my speed, and at 4:00 in the afternoon, I recorded a speed of 963Kbps, which I deem acceptable for this time of day based on past experience.

    A sudden 140% increase in speed for no reason at all? I think not!

    --
    Sig (appended to the end of comments you post, 120 chars)
    1. Re:Fastest speeds in a month by Anonymous Coward · · Score: 0

      dsl reports is not a reliable measure of available
      bandwidth. it simply does a few pings and some
      math. in order to do "real" bandwidth testing,
      you actually have to send a reasonably large
      amount data. in other words, sending four ping
      packets is not reliable. sending 200k of data
      provides a better picture... but even then,
      temporary network disruptions could cause the
      numbers to fall well below average.

    2. Re:Fastest speeds in a month by Anonymous Coward · · Score: 0

      hey, psycho, have you even used DSL reports speed test?

      yeah, didn't think so.

  50. I don't see what the big deal was by SumDeusExMachina · · Score: 0
    Obviously, they need to collect data on which websites their customers visit the most so that traffic to those sites can be given priority at their routers and such. Not to mention that they could offer colocation to companies such as Yahoo so that the requests don't even have to leave Comcast's network.

    If they really wanted to invade your privacy and sell your information to other companies, they'd have done it already without being so open about it. Hell, they control the mail servers and the proxy servers, they already have all your data. I trust them, why doesn't anyone else?

    --

    Is your company running tools written by ma
  51. Credit where credit is due? by allankim · · Score: 1

    While I'm grateful to the Associated Press for picking up this story and running with it, I find nothing in any of their coverage that credits "J. Edgar Hoover," Bugtraq, SecurityFocus.com or Slashdot. Just "The Associated Press reported Tuesday ..." or "In response to the AP's coverage ..."

    As a former journalist, this bothers me. There's nothing wrong with scanning message boards, listservs, etc. for tips, but credit should go where credit is due.

  52. Doesn't AOL technically do the same thing? by Yankovic · · Score: 2, Interesting
    First, we have no idea whether or not Comcast is technically doing bad things(tm) with our data or not. I'm glad they're not collecting it any more, but i never really cared in the first place. "You have no privacy... get over it."

    Second, couldn't AOL technically be considered to do the exact same thing? Every web page you access on AOL is not direct but through AOL's proxies. That proxy is a store for pages and, though it's not necessarily tied to individual users, it certainly could be if they so desire. Is this what Comcast was doing? Or something similar?

    I mean look at what AOL's proxies do. They:
    a) Take a request from a user
    b) Go out and gets that information
    c) Hold a store of that information (so other users can access it in the future)

    all you need is:
    d) Store a record of who requested it

    And you've got the exact same thing. And Comcast (claimed) that they never tied individual records to a single account... without the technical details on what each of them is doing, that's the same thing to me.

    1. Re:Doesn't AOL technically do the same thing? by Anonymous Coward · · Score: 0

      "You have no privacy... get over it."br>
      Bend over, moron; your ass has no right to privacy either.

  53. Re:Proxies? Why? by TeddyR · · Score: 2, Informative

    Personally I am ALL FOR caches... Just make them optional so that I can turn it off in the very rare situations that it breaks someting.

    There are several protocols that allow the end user to automatically detect the cache servers that they need to use.

    I have used and deployed several squid proxy-caches http://www.squid-cache.org/ that I was able to prove reduced the required border bandwidth utilization in organizations by around 20%. Of course this means that the caches and the hiarchy needs to be thought out in advance. Network planning 101...

    http://www.ircache.net/ for an existing cache hiarchy that you can freely connect with.

    --

    --
    Time is on my side
  54. Paranoid people by Pedrito · · Score: 2

    Y'all are all paranoid. Geez, I think ComCast is giving an absolutely legitimate reason for their efforts. First of all, why trace it back to the source? Because you want to know what to cache in what areas. Personally, if that's what they're really doing it for, then good for them. I respect the idea that my ISP is trying to provide the best possible service by reducing bandwidth.

    Personally, I think everyone is way too paranoid about this invasion of privacy stuff. I could care less if they know I'm going to whatever sites I go to. If it's going to get them to me faster, cool!

    Hell, that's part of the reason I run Squid on my Linux router at home anyway.

    1. Re:Paranoid people by Anonymous Coward · · Score: 0
      I don't think they can put people in jail for anime kiddie porn, can they?

      ~~~

  55. I need help, slashdot!! by Anonymous Coward · · Score: 0
    I am having real trouble with my cable modem, and I wonder if any of you can help..


    My modem will not work if I add it after the second (5-900MHz) splitter on my cable line. My question: Are there special splitters for cable modems, or can I use a signal amplifier to boost the signal past the splitter? Thanks for all your help!!

    I know, -1 Offtopic..

    1. Re:I need help, slashdot!! by PoiBoy · · Score: 1
      Yes, it's OT but I'm a nice guy.

      I'd seriously just try and put the cable modem right after the first splitter. Apparently the signal used to carry net traffic is not terribly strong; when I had mine installed, the cable guy replaced my RG-59U cable with something a bit thicker and said it has lower loss.

      AFAIK there's not a whole lot you can do. If it would be in an inconvenient place, I suppose you could use a wireless hub from Linksys or someone.

      --
      Sig (appended to the end of comments you post, 120 chars)
    2. Re:I need help, slashdot!! by Anonymous Coward · · Score: 0

      Not really. Just put the cable modem on the first splitter and run a longer CAT5 to your computer. Get an extension cord for the power supply if you need to. My signal is fine in the bedroom, but crap in the jack in the den, and 50' of RG59 degrades the signal too much, so the modem is in the bedroom closet and 50' of CAT5 snakes out to the den (one doesn't drill into rented walls).

  56. maybe by avandesande · · Score: 1

    maybe they couldn't find a buyer for the data, so they just gave up storing it.

    --
    love is just extroverted narcissism
  57. NPR Connection? by handorf · · Score: 4, Interesting

    You know... I heard Bob Edwards mention this as one of the 30 second news bits on Morning Edition this morning.

    Coincidince? Somehow I think not. It's outlets like that that bring news to the many users of Comcast who DON'T read slashdot and aren't geeks, but occasionally enjoy a little evil goat pr0n on the side. And they vote.

    --
    -- IANAEG - I am not an elder god.
  58. one word by Anonymous Coward · · Score: 0

    BULL SHIT.

  59. Logging plaintext of SSL is possible by Anonymous Coward · · Score: 2, Informative

    It is quite possible for a transparent proxy to log the plaintext of a SSL transmission through an active man-in-the-middle attack. Check out http://http://www.monkey.org/~dugsong/dsniff/ . According to the site, it works by exploiting weak bindings in ad-hoc PKI. I have no idea if this still works on modern browsers, but if it does, then even using SSL will not stop comcast from collecting data.

    1. Re:Logging plaintext of SSL is possible by Anonymous Coward · · Score: 0

      people should stop smoking dope before commenting
      here. how in god's(eris)name are they going to
      perform a MITM attack on every SSL website that
      you visit. MITM attacks on SSL are not trivial
      things to perform... and doing it on the fly for
      thousands of people at a time? ssl V3 "fixes"
      all of that anyways.

  60. Wouldn't it be great by Anonymous Coward · · Score: 0

    if we had a Personal Privacy Alliance that could bust in on these companies with federal marshalls at hand while we examine all their machines and linked storage to make sure they're keeping their word? Seems a much better use of resource than the BSA.

  61. So once again, the message is... by Geek+In+Training · · Score: 2

    Once again, the message from the corporation seems to be,

    "It's only a bad idea if the customer find out we're doing it."

    How many other companies are screwing the pooch, and are hoping we don't find out so that they'll have to make a big to-do about listening to their customers and ending the suspect business practices?

    --
    SlashSigTheorem: Humorous, Political, Critical, Constructive- If you have a .sig, someone WILL complai
    1. Re:So once again, the message is... by Anonymous Coward · · Score: 0

      "screwing the pooch" refers to a fuckup like Enron or a .com failure due to mismanagement. Doesn't apply to someone doing something sneaky like Comcast (or MS). Getting caught at something sneaky isn't the same as being inept at job everyone knew you were doing.

  62. Gentlemen, you may resume... by JTFritz · · Score: 1

    Comcast ISP Users Everywhere:

    You may now resume your daily pr0n broadcast.

    Thank you

  63. Go be offended somewhere else by deadsquid · · Score: 1

    For something to be a racial slur, it kinda needs to have malicious intent. The stereotype is more from days gone by than the present, and is used rather well to get the point across. I tried using anti-canadian symbolism -substituting mounties, beavers, hockey players, decent beer, and french canadians - and it was less funny because the frame of reference wasn't there. Did you cry and rage against the unfairness of it all when thirtysomething ended, too?

    --
    Idiot, n. A member of a large and powerful tribe whose influence in human affairs has always been dominant
  64. God Bless America by dnoyeb · · Score: 1

    The founding fathers new a thing or two about tyranny. The constution is a beautiful, though imperfect, thing. If there was no public outcry, we would still suffer from their abuse, and you know they would "push the envelope."

  65. Kudos to Comcast.... by lynx_user_abroad · · Score: 2
    for getting smart about this.

    I guess they can claim convicted felon who's served his time status, which puts them above unrepentant felon status, but no where near smart enough to have never done the crime in the first place status. Way to go, Comcast! In all seriousness!

    --

    The thing about things we don't know is we often don't know we don't know them.

  66. 1984 by DaCool42 · · Score: 1

    snip

    The 1984 law does allow cable operators to collect private information if it can show it needs the information to operate its service.

    /snip

    1984, need we say more?

    --

    ----
    All of whose base are belong to the what-now?
  67. a victory for the little guy! by lowdozage · · Score: 1

    Can this be considered a victory for private citizen using the Comcast network?

    --
    Apple is like a strange drug that you just cant quite get enough of they shouldnt call it Mac. They should call it crack
  68. that image says something, but what? by twitter · · Score: 2
    Is 65ms a bad a ping time? Are those jumps expected? To talk from baton rouge to new orleans, my packets made 17 hops through a great circle from baton rouge to houston to washington to atlanta to new orleans. The ping time was 53ms average. Sure you might expect things to be a little nicer than that for a 100 mile trip. Is there a better way to build these networks? Are there other backbones that they could route through that they are not, simply to collect information about their user's habits?

    By the way, that shell sure could use some help. The authors should consult the source code for Eterm, gnome-terminal and rxvt.

    --

    Friends don't help friends install M$ junk.

    1. Re:that image says something, but what? by CKW · · Score: 1


      This is what it should look like:

      C:\>tracert www.google.com

      Tracing route to www.google.com [216.239.39.101]
      over a maximum of 30 hops:

      1 10 ms 10 ms 10 msDELETED TO PROTECT IDENTITY
      2 10 ms 10 ms 10 msDELETED TO PROTECT IDENTITY
      3 10 ms 10 ms 10 msDELETED TO PROTECT IDENTITY
      4 10 ms 10 ms 10 msPOS4-3.XR2.TOR2.ALTER.NET [152.63.131.142]
      5 10 ms 10 ms 10 ms0.so-0-0-0.TL2.TOR2.ALTER.NET [152.63.2.77]
      6 10 ms 20 ms 20 ms0.so-6-0-0.TL2.CHI2.ALTER.NET [152.63.13.22]
      7 10 ms 20 ms 20 ms0.so-2-0-0.XL2.CHI2.ALTER.NET [152.63.67.110]
      8 10 ms 20 ms 20 msPOS7-0.GW7.CHI2.ALTER.NET [152.63.67.185]
      9 10 ms 20 ms 20 msexodus-OC12-CHI2.customer.alter.net [157.130.114.114]
      10 10 ms 20 ms 20 msbbr01-g4-0.okbr01.exodus.net [216.34.183.97]
      11 30 ms 40 ms 40 msbbr01-p2-0.whkn01.exodus.net [206.79.9.134]
      12 30 ms 40 ms 40 ms216.74.171.2
      13 60 ms 40 ms 40 msbbr01-p3-0.stng02.exodus.net [209.185.9.102]
      14 30 ms 41 ms 40 msdcr01-g2-0.stng02.exodus.net [216.109.66.1]
      15 30 ms 40 ms 40 mscsr11-ve241.stng02.exodus.net [216.109.66.90]
      16 30 ms 40 ms 40 ms216.109.88.218
      17 40 ms 40 ms 40 msdcbi1-gige-1-1.net.google.com [216.239.47.46]
      18 30 ms 41 ms 40 mswww.google.com [216.239.39.101]

      Trace complete.

    2. Re:that image says something, but what? by The+FooMiester · · Score: 1

      not like this?

      traceroute www.google.com
      traceroute to www.google.com (216.239.39.101), 30 hops max, 40 byte packets
      1 10.24.20.1 (10.24.20.1) 9.121 ms 9.210 ms 8.303 ms
      2 64.8.26.181 (64.8.26.181) 44.613 ms 57.186 ms 42.018 ms
      3 * pos4-1.atlaga-rdra-12012.network.adelphia.net (64.8.29.21) 57.768 ms 57.855 ms
      4 64.31.165.5 (64.31.165.5) 58.291 ms 59.304 ms 61.010 ms
      5 g1-01-01-00.r0.atl00.adelphiacom.net (66.109.8.129) 58.422 ms 58.060 ms 56.800 ms
      6 p3-00-00-00.n0.atl00.adelphiacom.net (66.109.0.153) 57.179 ms 57.970 ms 60.256 ms
      7 p3-01-00-00.n0.dfw00.adelphiacom.net (66.109.0.42) 174.196 ms 170.004 ms 181.733 ms
      8 p3-00-00-00.r0.dfw00.adelphiacom.net (66.109.0.162) 173.533 ms 160.412 ms 161.412 ms
      9 g1-00-00-00.p0.dfw00.adelphiacom.net (66.109.12.134) 190.102 ms 194.379 ms 184.732 ms
      10 gige2-1.ipcolo2.Dallas1.Level3.net (63.209.52.29) 76.265 ms 82.895 ms 72.048 ms
      11 gigabitethernet10-1.core2.Dallas1.Level3.net (209.244.15.93) 208.883 ms 206.346 ms 201.294 ms
      12 so-4-1-0.mp1.Dallas1.Level3.net (209.247.10.101) 201.066 ms 188.350 ms 191.650 ms
      13 so-2-0-0.mp1.Atlanta1.Level3.net (209.247.9.101) 109.953 ms 100.636 ms 90.853 ms
      14 pos8-0.core1.Atlanta1.Level3.net (64.159.3.61) 195.262 ms 198.953 ms 213.312 ms
      15 ibr01-p4-2.atln01.exodus.net (216.32.173.93) 94.742 ms 99.184 ms 98.512 ms
      16 * bbr01-g2-0.atln01.exodus.net (216.35.162.3) 118.818 ms 111.173 ms
      17 bbr01-p6-0.hrnd01.exodus.net (206.79.9.50) 90.123 ms 92.802 ms 94.748 ms
      18 bbr02-p3-0.stng02.exodus.net (209.185.9.6) 231.742 ms 239.661 ms 269.740 ms
      19 dcr02-g6-0.stng02.exodus.net (216.109.66.18) 108.365 ms 105.298 ms 106.106 ms
      20 csr11-ve241.stng02.exodus.net (216.109.66.90) 122.579 ms 106.648 ms 107.881 ms
      21 216.109.88.218 (216.109.88.218) 257.743 ms * 222.943 ms
      22 dcbi1-gige-1-1.net.google.com (216.239.47.46) 107.629 ms 112.755 ms 124.901 ms
      23 * * *
      24 * * *
      25 * * *
      26 * * *
      27 * * *
      28 * * *
      29 * * *
      30 * * *
      Gotta love adelphia's network. It's gotten worse since they dropped sprintlink.

      --
      The previous has been a secret message to my comrades.
  69. ...they just sell the data to someone else... by TicTacTux · · Score: 1

    Instead of digging in the dirt themselves they sell the connection logs to someone else. Carnivore. FBI. CIA. Al Kaida. Echelon. IRS. Who cares, the company is 'clean'...

    --
    Use The Source, Luke!
  70. In other Comcast/spam related news... by qlippoth · · Score: 2, Informative

    Apparently, comcast is currently blacklisted with spamcop.

    details here.

    On second glance, it seems they've had a long history of being blacklisted.

    --
    Mmmm, -funroll-loops
  71. So what? by fleener · · Score: 2

    If monitoring was occurring, they would only need 7 days worth of data to have an information goldmine that is incredibly valuable today, and good for judging user behavior at least for the next year.

  72. Local DC Comcast Proxy IPs by Anonymous Coward · · Score: 0

    68.49.0.66
    68.49.0.67

    They're tier1 tech support "didn't know anything" about these boxes when I called a couple of times stating that they're there and they're atleast b0rked.

    1. Re:Local DC Comcast Proxy IPs by tkrotchko · · Score: 2

      Not all of the DC area was set up to use the proxy. N. Va. seemed to be using it, but Montgomery County didn't.

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
  73. More linkage... by Scooby+Snacks · · Score: 1

    The Philadelphia Inquirer has recently run a couple of stories on this. You can see the first story in which they reported the tracking and the follow-up story which says they will stop (and in which they admitted they were doing tracking).

    --

    --
    Runnin' around, robbin' banks all whacked on the Scooby Snacks...
  74. Re:Proxies? Why? by Detritus · · Score: 0, Redundant

    Transparent caching proxies aren't.

    --
    Mea navis aericumbens anguillis abundat
  75. Tradeoff by Anonymous Coward · · Score: 0

    It's unfortunate...there's a big tradeoff here.

    Corporate America is far too socially irresponisible with personal information, so it's good to have this trend protecting consumers.

    But at the same time, the vision of acurate product placement based upon a customer's genuine interests will suffer. It means I'll have to watch the same commercials my mother does, even though we have very different interests.

  76. Re:Proxies? Blech-Tiered by Anonymous Coward · · Score: 0

    "Next thing they'll be charging premiums to play EverQuest or Quake or whatever."

    Oh you haven't heard? In some places they're trying out tiered service.

  77. just in case it didn't occur to you... by Anonymous Coward · · Score: 0

    The successor to the European socialist welfare states and American big government is Big Brother. The only other alternative is personal responsibility, and that won't happen. The most self-centered voters are the ones who think that the government should do everything under the sun, and there are legions of them. Our prison population is already exploding because of the drug war. Soon we'll all be under house-arrest.

  78. Re:I never cease to be amazed...What?! by Anonymous Coward · · Score: 0

    GREED!

  79. FINALLY!! by Anonymous Coward · · Score: 0

    I remember when all you bandwagon slashdotters started running your mouths saying it was normal for comcast to to run a transparent proxy server for cacheing.. if you had read the email posted, it clearly stated the author said by examining the server, it was clearly NOT a transparent proxy, and I believed him. Now that comcast got the willies by knowing someone called them out, their fixing things before they get ugly. Takes guys like these to find violations like these in the face of your false accusations of his supposedly "inaccurate claims".

  80. The current scoop by Anonymous Coward · · Score: 0

    Comcast is still intercepting the traffic, they are just removing the source IP from the logs.

    This means they still get the request and the response, and what isn't written into the directory named "log" is written into the directory named "cache".

    Comcast hasn't really changed anything, they just muttered some platitudes.

    If your area had a proxy, it still does. If it didn't, it looks like you're still going to get one.

    These are the neighborhoods in my area that are still being intercepted;

    cas01.whtmrs01.md.comcast.net
    cas02.whtmrs01.md.comcast.net
    cas03.whtmrs01.md.comcast.net
    cas04.whtmrs01.md.comcast.net
    cas01.towson01.md.comcast.net
    cas02.towson01.md.comcast.net
    cas01.dover01.de.comcast.net
    cas02.dover01.de.comcast.net
    cas01.tsu01.md.comcast.net

    more to come.

  81. Now if they'd just stop rate throttling. by Anonymous Coward · · Score: 0

    @home's death means Cumcast can screw with their customers to no end.

  82. Now that's funny... by God+Takeru · · Score: 1

    ...because the Detroit Free Press did an article today about how Comcast was CONTINUING to do this. Hunh. Glad to hear that they won't be screwing us- not that they don't already with high prices and a rarely working network.

    --
    "Anonymous cowards are just K-whores afraid of their accounts being modded down." - Bob the O (me)
  83. So is Cox doing it too? by boster · · Score: 1

    Here in San Diego, California, Cox Communications also has created a new network (so I'm lead to believe -- is it really them, or a branded version of someone else's?) following the @Home collapse. I'm curious if anyone has found similar behavior from them (or anyone else for that matter)...

    --
    Madness takes its toll. Exact change please.
  84. Not quite... by Anonymous Coward · · Score: 0

    Once you run Comcast's statement through the bullshit filter, what they said is they are going to stop logging the source IP of requests, and that's all that they have done.

    They still get your requests and the corresponding data, they just don't track which machine it came from. In the "log" directory anyway, the "cache" directory is a different story.

    There are more proxies now than there were when the story broke, and it looks like comcast intends to continue intercepting our traffic.

    This is the equivalent of the phone company getting caught recording all of your calls, and then responding by promising not to record the number of the phone you use as they continue to record your calls.

    Here's a current list. Coming soon to a neighborhood near you.

    cas01.whtmrs01.md.comcast.net
    cas02.whtmrs01.md.comcast.net
    cas03.whtmrs01.md.comcast.net
    cas04.whtmrs01.md.comcast.net
    cas01.towson01.md.comcast.net
    cas02.towson01.md.comcast.net
    cas01.dover01.de.comcast.net
    cas02.dover01.de.comcast.net
    cas01.tsu01.md.comcast.net
    cas01.dallas01.ga.comcast.net
    cas02.dallas01.ga.comcast.net
    cas01.mainf01.in.comcast.net
    cas02.mainf01.in.comcast.net
    cas01.indpnd01.mo.comcast.net
    cas02.indpnd01.mo.comcast.net
    cas01.ivylnd01.pa.comcast.net
    cas02.ivylnd01.pa.comcast.net

    Note to moderator: Notice the username (zorch), same as in the email that started this. I'm the guy who originally made this public.

    1. Re:Not quite... by Anonymous Coward · · Score: 0

      Hey can anyone do a successful traceroute now.
      I'm trying and everything between my originating source and the target is blanked out.

    2. Re:Not quite... by Anonymous Coward · · Score: 0

      This morning the proxies went away.

      We won, this round.

      By the time AT&T Comcast consolidates broadband in 41 states, their lawyers and lobbyists will have worked out a way to get into your business again.

      Keep the axe handy. We're going to need it.

  85. Not quite... by carnivorecomcast.com · · Score: 1

    This message was relayed to me via email to be posted here because zorch was unable to post it via his comcast connection.

    From: J Edgar Hoover "zorch@totally.righteous.net"

    Once you run Comcast's statement through the bullshit filter, what they
    said is they are going to stop logging the source IP of requests, and
    that's all that they have done.

    They still get your requests and the corresponding data, they just don't
    track which machine it came from. In the "log" directory anyway, the
    "cache" directory is a different story.

    There are more proxies now than there were when the story broke, and it
    looks like comcast intends to continue intercepting our traffic.

    This is the equivalent of the phone company getting caught recording all
    of your calls, and then responding by promising not to record the number
    of the phone you use as they continue to record your calls.

    Here's a current list. Coming soon to a neighborhood near you.

    cas01.whtmrs01.md.comcast.net
    cas02.whtmrs01.md.comcast.net
    cas03.whtmrs01.md.comcast.net
    cas04.whtmrs01.md.comcast.net
    cas01.towson01.md.comcast.net
    cas02.towson01.md.comcast.net
    cas01.dover01.de.comcast.net
    cas02.dover01.de.comcast.net
    cas01.tsu01.md.comcast.net
    cas01.dallas01.ga.comcast.net
    cas02.dallas01.ga.comcast.net
    cas01.mainf01.in.comcast.net
    cas02.mainf01.in.comcast.net
    cas01.indpnd01.mo.comcast.net
    cas02.indpnd01.mo.comcast.net
    cas01.ivylnd01.pa.comcast.net
    cas02.ivylnd01.pa.comcast.net

    P.S., I can't post to /. through the comcast proxies. Coincidence?

  86. Broken/defective products and service by Anonymous Coward · · Score: 0

    Comcast HSI is (supposed) to be an Internet service provider. So technically, there is a serious expectation that your data within TCP/IP packets are delivered, and received, "as is" according to the addressing and routing information contained in those packets.

    In the spying situation apparently, Comcast arranged their network equipment to selectively intercept your packets, record information about them, and modify them before sending your modified stuff to its intended destination. The same was happening to data intended for your reception. This is essentially breaking/damaging the basic communications responsibility of the network, not to mention violations similar to unauthorized wiretapping.

    The privacy violation was easily detected according to past reports, mainly because of modification to data in transit. For example, accessing a site that reports your IP address, shows your IP to be something else. Accessing a bogus site address 1.0.0.1 results in a successful network connection that should not have succeeded. Diagnosic sites that capture and report back http headers and data show data transmitted does not match data received. Secure sites that perform "call backs" based on originating IP addresses break permanently.

    As for AOL, they are technically not an Internet service provider. They only provide a subset of Internet contents which they have to retrieve first, on the subscriber's behalf. And if I recall (I may be mistaken), AOL doesn't use Internet standard communication protocols between their subscribers and their infrastructure.

  87. Typical Web-User Visitation Path by webworkz · · Score: 1

    search engine >
    Google Search: brittany spears nude >
    nakedcelebs.org >
    nakedcelebs.org/brittany.asp >
    email >

    Email Contents:
    "Hey Timmy! Check it out!!!
    nakedcelebs.org/brittany.asp
    DUDE!!! SWEEEEEEETTTTT!"

    Note to moderator: Troll will be acceptable. :)

  88. Caching by macosxaddict · · Score: 1

    It seems to me that there's another side to this issue. Don't they have a valid reason to monitor traffic? I mean, suppose they cached frequently used information, like some proxy servers do. They would have to monitor the traffic, in some sense, anyway, to know what to cache, and where to cache it. Perhaps the users would be better off with a caching system: more speed for less money.