Can Technology Make The Money For You?
Crais writes: "Using JetBlue, the Mens' Wearhouse, and others as examples, this article out of Newsweek shows how tossing money into new technology, and giving employees nice benefits/perks can actually make your business profitable, and pleasurable to work for. Sheesh, I just want my company to buy some real networking equipment..."
at the top of the article. This is a technology company marketing the concept that injecting more technology into your company will help it succeed.
Read the EFF's Fair Use FAQ
"Sheesh, I just want my company to buy some real networking equipment..."
Please don't tell me you work for my ISP. Some how I'd believe you.
Get your Unix fortune now!
I've noticed over the years that businesses tend to wait until something is broken before trying to fix it. Communication breakdown occurs much quicker when companies refuse to accept that new(er) technologies can increase productivity and correct problems. Alas, they don't realize it until it is too late because they don't want want to open their pocketbooks.
Gee, most of the dot-coms gave their employees all kinds of perks and they folded anyway!
I'm pretty dang lucky. I work from home. If I ask for technology, I typically get it.
It makes financial sense. My boss does'nt need to provide office space for me, his overhead is lowered, and I'm happier.
I asked for a wireless network in my home. Out of all the reasons I wanted it, the reality was 'So I can sit at the bar down the street and work while having a beer'. The response: 'Well, don't get too drunk'.
Using technology to accomidate workers, to provide for them a better work envrionment is a no-brainer. I remember one place I worked at.. the boss would see me sitting outside smoking a cigarette. "What are you doing?" 'I'm waiting for a download to finish. Theres really nothing I can do until it's done'. He would'nt buy broadband for the office, and as a result, not only annoyed me, but waisted far more paid man hours then the cost of putting a decent connection and network into the office.
The Internet is generally stupid
"The most unusual time-saving feature of the new registers is a fingerprint scanner that lets managers make returns and exchanges more swiftly because the computer instantly recognizes them."
I see. Mens Warehouse discriminates against the fingerless in managerial roles! Can this boy work for them and hope for advancement? I personally don't like the idea of passwords that can be stolen with a regular pair of tin snips.
Yes, if you buy a color photocopier.
It's funny how an article that says businesses can save money by developing software with new technologies has an ad for Microsoft .NET at the top.
My company told me to write this computer program for windows 2000. Not only do I still not have 2000, I didn't have a compiler to use.
Then I found the dev c compiler and it works great and its free. Check it out at www.bloodshed.net
I should go work for the government, they always have the best equipment... the state just got new color laser printers they dont need...
I didn't read the entire article. I was too intrigued by JetBlue's reservation agents working from home. My wife currently stays home with our 9 month old baby, and it would be great if she could work from home at the same time. So I went to JetBlue's web page. I was sad to see they had no listings currently. I also noticed when you hit the drop down for the location, there was no home or telecommute option. The article said you had to pay for 2 phone lines, and they'd provide the computer. Why can't you have 1 phone line and high speed internet? Can't they set up a VPN access or something? Sheesh.
It's easy to stand out when the general level of competence is so low.
XML causes global warming.
"I need wireless so I can work while on the 'tank". One TV-tray, a pcmcia card, and a WAP later I have the most, er, fragrant work area on the planet.
We need more basic research.
Wow. This post looks familiar.
Oh yeah, because I originally posted it here [slashdot.org].
Only there, it had my name as the author of the post...
A hint: Please include credit for the original content if you are going to repost a comment. Otherwise it is called plagarism.
Some things good, some not so good.
JetBlue is only paying $9/hr.? A little low, even for part-time. Good to see a company that's finally figuring out that there are benefits (and not all economic) to telecommuting.
The guy who isn't patenting BigFoot sounds very cool.
The virtual queuing was extremely cool. Too bad they are charging for it though ($10 a PERSON???). Should be included.
Just some thoughts.
I own a small-medium sized business, and this type of reinforcement simply doesn't work.
Most of my employees tell me that people in the technology sector really don't consider having a nice suit as a benefit. While this may be in correlation to the hygenic habits of techies, I'm not sure.
What I am sure of is that the only reinforcement is negative reinforcement.
I have often thought about working from home, and could probably justify doing so with my work (Electronic Records Management) but I have two little problems - a 2.5 yr old daughter and a 10 months old son. I love them both incredibly and spend a lot of time with them outside of work, but I see how little my wife sometimes can get done if the kids are demanding a lot of attention. In addition, I still think that getting out and working outside of the house is a nice break from the family and allows me to appreciate them even more.
These are what I see as the secrets behind JetBlue:
- Their ticket prices are very reasonable.
- They fly non-stop to their destinations.
- Their main hub is based close to a(the) major metropolitan city (New York).
- They don't serve crappy meals just snacks.
- Each seat has its own TV with 24 channels.
- They fly out of a notoriously annoying airport at off-peak hours making the airport far less of an issue.
- They have a new fleet of jets that are quiet and in excellent condition.
Where does their IT actually improve their product? They are a relatively small airline and they are bound to the scheduling and baggage routing procedures of the airports that they fly through and they don't have to schedule in flight meal delivery. As a JetBlue customer it seems more like their IT is barely relevant. Then again that can be a sign of excellent IT infrastructure.
-- Button up, your ignorance is showing
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THE CLUES:
Across
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50. The sound Michael's head makes when he's stuffing it up his rectum.
52. Unique index for a whole LIST of babble.
53. The world's best operating system!
54. Father of Methuselah, or old-school Slashdot troll.
55. You don't need to be a Kreskin to predict this operating system's future.
56. Most geeks sleep through this half of the day.
57. This open-source man was Natalie's first.
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59. mimbleton's favorite subject prefix.
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69. Two-letter country code for Oman.
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6B. What people who can't afford Visual Studio use to search text files.
6C. This hacker tool is often used to replace "characters" in "strings".
6D. QueenTaco's maiden name.
6E. The best text editor EVER!
6F. The PDP-11 assembler that thinks it's a programming language.
Down ...
1. Taco thinks that a purchase of his publicly traded company's services is a ___.
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3. 3D Tamagotchi game designed by Peter Molyneux.
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7. If your karma surpasses 25, you have this and a problem.
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0C. Statement used to declare variables in Visual Basic.
0D. Media cartel dedicated to protecting Britney Spears from dirty hackers.
10. Once the greatest Karma Whore ever, now a suicidal loser seen only on (33 Down).
13. Game console that bankrupted its parent company because of hackers making free games for it.
16. The only Unix understandable by non-geeks.
18. (40 Down) likes his pages ____.
19. Do many eyes make all bugs shallow, or do too many cooks spoil the broth?
1C. Research? Linux? Software? Whatever!
20. The first step towards failure for Linux companies.
21. Every Slashdotter's duty (except those marked with (4B Across)).
22. Apple's stylish new IP theft device.
23. (43 Down)'s employer.
24. A flaky Open-Source knockoff of (38 Across).
26. ESR's birthday present to RMS.
27. This primitive operating system denies any service to its users.
29. Unique index for a particular piece of babble.
2C. A tasty breakfast treat -- down your pants!
2E. You hit this once you get 50 karma points.
2F. This marketing guy troll sure is dumb!
33. This site is decidedly not Slashdot.
34. An easy way to lose all your karma is to offer your account for sale on this popular auction site.
35. Unfortunately, this famous online Nazi's treatment of the Censorware Project wasn't just a game.
36. Two-letter country code for the 51st state.
37. A geek's computer is always __.
39. ____, Lover, Aesthete, Programmer. There is no contradiction.
3A. The XP makes it go faster!
3E. The world's worst operating system!
40. The only troll with a freaks list longer than JonKatz'.
41. The OS all the cool people use now that Linux isn't trendy anymore.
43. A top-flight IT consultant who somehow manages to find time in his busy schedule to post to Slashdot.
45. What comes after as(1) and before strip(1) in the C build process.
47. VA Software has the world's worst ___.
48. This Senate bill comes closer to passing every time you go to see Lord of the Rings again.
4A. Legalized child pornography.
4F. What the Greeks went to Delphi for, Geeks go to this state for.
51. The Hellmouth should've eaten you here.
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6F. This language's lack of bounds checking is responsible for 90% of software security holes out there.
fin
--
What happens when you outlaw guns
is just giving them my name not enough when i want to return a suit? save a few seconds of typing by keeping my fingerprint on file? NO THANKS
Of course technology can make money for you. However, using technology in the duplication of monetary bills is considered a crime ;-)
He who has no
The first section in the article discusses Jetblue Airways' efforts to allow employees to work at home. Half of the technology will actually allow an employee to work at home: phone lines to handle calls and dial into the booking system, Laptop computers, etc. On the flip side, the other half of the technology used by employers will make sure that telecommuters actually do work. While some of this is certainly justified, I wonder how far it will be pushed. The author makes practically no mention of this.
Bottom Line: Office-technology is not all-good and wonderful. What about the increasing surveillance of employees? We need to hear about the bad parts too.
While this would probably work, I know at my job we put a high price on the security of our information. (I.E. You can bring a personal notebook with you, but if you hook it up to the internal network you'll have the IT department on your ass.) If this involves customer accounts I would be very concerned that someone would be devulging personal information to outside sources as there is no way to truley monitor activity like this without a supervisor occasionally walking through, or other employees around to report unusual behavior. And what about those friendly children that might be more than happy to go play with Mom or Dad's company notebook and lose my resevations or payments. I'd feel better as a consumer knowing that my account was handled in an office enviroment rather than while the customer service rep is on the can.
Shows what these guys know. I'm running Internet Exploder as required, but they won't let me get the toolbar because the Proximitron told their server that I'm running:
Sakurazilla/32767.0 (compatible; CardCaptorSakura 32767.0; Auto; http://ashitaka.home.attbi.com/)
And guess what? The server believed it. I'm leaving that website and not coming back until you guys get a smarter server.
But, if you read the account, a bit of intellectual property made freely available by its creator is partly responsible for one success (the creator's own).
:) Since I vote with my checkbook (especially if it involves alcohol), I'm off to buy a bottle.
The "Big Foot" mentioned in the snip from the article below is the technology:
His solution: Big Foot, a 1,000-pound, pneumatically controlled, microprocessor-driven grape stomper. Big Foot and its three stainless feet move on a rail system above a dozen tanks, stomping each tank for about 20 minutes, two to three times a day, for about two weeks. "It's so perfect because these plunges are gentle and replicable, whether it's 7 in the morning or 10 at night," says Laurent Montalieu, the head wine maker. Lacroute won't patent Big Foot, preferring to give the specs away. The device is used in wineries in Washington, California and New Zealand.
Now that, that I like, who says you can't make money if you give away your IP. And
Own a computer?
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"Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
Another example of that thinking: Neeleman gives all JetBlue pilots and technicians a laptop computer so they can get procedure changes online from the FAA. That way, there's no chance they'll miss a memo
So we'll have pilots playing quake in the cockpit, that doesn't sit well with me.
"The secret of success is to know something nobody else knows." -Aristotle Onassis
If you look at those varied companies, the underlying theme is not technology, but two words: Customer Service.
If you listen to your customer's needs and wants, you will be successful most of the time. Bad service is the one thing that will drive me away from a company, even if the product/service they are selling is good. There are usually plenty of others selling "good stuff" too.
hmn... letting people try music makes them more likely to purchase? where have we seen that before?
Giving your employees what they need to get their work done really does help there productivity.
I need to show this to my boss!
Star Pirates
Perks and good equipment are two different things, even though it does feel nice to use good tools. How many dot-coms folded because, when the venture capitalists asked where their money'd gone, the answer was "we (or the marketing folks) drank it" ???
Think, write, think, edit, think...then post.
In the print copy, the section about the grape smasher mentions that he gave the IP away for free (BSD style). This is direcly oposite the .Net add section.
Bad service is the one thing that will drive me away from a company, even if the product/service they are selling is good.
Exhibit A: RIAA
Exhibit B: MPAA
I wear two hats in that i'm a CAD/Systems Manager and a Job Captain for an architectural firm. I've also done that in the past. Lately with the advent of DSL many small business can allow internet access to the employees. Funny enough this has allows much retension because other small business that dont have it can't satisfy what many employees are nto used to. Believe it or not but having your own e-mail address means alot to people. also being able to check yrou bills and bank online.
a Target credit card embedded with a computer chip, using a card reader that the chain will provide free of charge.
i wonder if this will provide some of the kind of unanticipated opportunities that the CueCat did.
Everything should be made as simple as possible, but not simpler. -- A.E.
Yes, it sucks that they are trying to charge for it. But that's Six Flags for you. Always doing stuff on the cheap. I'd love to see a better company, like Universal, Disney or Busch, incorporate this technology. Still, I'd pay a few bucks for the child-locating feature.
One pet peeve: It's always frustrating to see reporters blow simple facts in a story. The is no "Little Mermaid" ride at Universal, since "The Little Mermaid" is a Disney property. Makes you wonder what other "facts" the reporter got wrong. Grrrr.
Why is it called COMMON sense when so few people have it?
both chrisd *and* Capt. Lucas fuck will dunn goats!
That new fleet is a huge piece of the puzzle and I hope the people who are buying up their stock are not in it for the long haul.
Well, I got some shares in the IPO of Jet Blue, and I bought it for the long haul, if by that you mean, more than 1 year. Which is long term stock holding. And I was aware of this, so obviously it never stopped me from doing that.
Due to their small size and the fact that they have brand new aircraft- their maintenance costs are incredibly low compared to others. As the fleet ages and grows - this is going to go away. You wont be hiring jet mechanics for $9.00 an hour and they can't telecommute. The more hours you put on an air frame- the more expensive it gets to keep it in the air.
Unless they limit their fleet to specific models. So long as they don't try to do any mergers and acquisitions, but just grow with planes that stick to the model and parts selection they planned on, it's not an issue.
This is akin to why Dell can ship prefab computers cheaply - they don't have an extensive selection of options. Same goes for Apple.
More choices is not always better when trying to compete. That's why MSFT tries to limit your choices - to just their OS. If you don't use their OS, they try to make your life impossible in as many ways as possible.
-
--- Will in Seattle - What are you doing to fight the War?
to print your own of course! I was almost half hoping that's what this article was about.
What?
If they gave damn about the customer they would let you turn those fucking TVs off. JetBlue is all bout shoving advertismets in your face (or getting you to pay an arm and a leg for worthless programming). I was on one of their early flights with the TVs where they gave you all the programming you wanted for free. It sucked and even with my barf bag attached firmly over the TV my head still hurt from off the other TVs in the plane. I will never ever fly JetBlue again.
The Christian religion has been and still is the principal enemy of moral progress in the world. -- Bertrand Russell
True telecommuting is doing exactly what you'd do in the office, but at home. As such, just as new parents can't bring the baby in and drop the crib beside their desk, most employers aren't keen on the idea of you doing that at home either, and when it's used as a reason for telecommuting, it's a primary factor why many organizations try to avoid the situation altogether by simply refusing to have any telecommuting whatsoever.
"Virgin may have found an answer. Jan de Jong, the company's vice president for information technology, persuaded his bosses to try out electronic kiosks in Virgin's stores that allow customers to sample 30-second snippets from a database of approximately 250,000 CDs. The experiment began last year in two of the chain's outlets and was considered a huge success. Virgin executives found that when customers come into a store with a specific album in mind, they're three times as likely to actually purchase the product if they give it a test drive. "The biggest problem we have as a music retailer is that we sell a product that is shrink-wrapped," says de Jong. "You can look at it, smell it and see it, but not hear it." The company now has about 15 of the $5,000 kiosks in each of four stores, and plans to install them in every one of its 22 outlets in the United States and Canada by next year."
This is what we've been asking for. Just online.
Hear one song, or a good part of one. Two or three songs from a CD. We're all yours if you do this.
Hahaha, this is great. Mod this guy up, this is the kind of quality trolling we haven't seen since OOG BREAK HEAD! .. Hahahaha. Excellent.
Yes, after post #453 it'll get boring. This deserves some recognition!
..don't panic
Too Funny, give me about $100 per "Old PC" terminal with net access and a fresh download of Mandrake, multiply that by the # of stores add in some custom interface (front end GUI) and I bet I will come in at less than $1 Mil for their pricey $10 mil project.
Suckers
>If a customer needs directions to another store, an employee can immediately link to Mapquest on the Internet.
Peculiar, real men don't ask for directions!!!
Can I get an eye poke?
Dog House Forum
One thing that MicroSoft has suceeded in doing is that they have commoditized the Computer Technology (or IT, ITC, or whatever you wanna call it).
In the beginning, computer technology was with the mainframe. Those working with computers were pointed haired rocket scientists.
Then came the BIY (Built it yourself) Personal Computer. Those hacking it were pointed haired computer scientists.
Then came IBM, with its ubiquitious PC. IBM was successful in filling offices with its PCs.
Then came Microsoft.
It WAS Microsoft which had the world crazed with Computers. Scores
Now, we have MILLIONS of "Computer Literates" coming out of the colleges all over the world, and resulting in many untold thousands having difficulties in finding work !
Now we have this report.
If you look at Computer Technology as commodity, as it already is, you will know that in the future, there won't be so much DEMAND for those who are "Computer Literate".
Look at farming.
How many farmers are needed to operate the farms ?
There may be millions of cows, but it won't take one million of farmers to raise one million of cows.
Same with Computer Technology.
In the future, computer technology will be everywhere - embedded, Internet, whatever.... but the DEMAND for those who run and/or create these things will be LESS than what it is today.
Why ?
Look at HTML.
Used to be that if you want to run a website, you gotta know how to code HTML.
Today, the only requirement for one to set up a website is to know how to click, and what to click.
It's ironic
In other words, the future is NOT BRIGHT.
Forget the report. Whatever the report tells us, it's from Microsoft.
Of course Microsoft wants the world to believe that the world is BRIGHTER THAN BEFORE... only in that way, the world will CONTINUE TO BUY EXPENSIVE SOFTWARES from Microsoft.
If the world knows that the future ain't bright no more, the world will NOT PAY THE HIGH PRICE for the CRAPPY STUFFS from Microsoft.
And that's what I have to say .
Muchas Gracias, Señor Edward Snowden !
I know of non-profit agencies where they wanted to be on the "Cutting Edge" of technology and bought into some bad plans. And being a non-profit they didn't have the IT staff to support it so that added to their consultancy costs.
Other agencies are going on the Microsoft bandwagon which they think MS will guide them into the new millennium without fuss or overhead and reduced costs down the road... well I'll leave it at that.
The right technology can be benefit. Too much of the wrong technology can be a detriment. Also without enough trained staff to take advantage of the technology it would be like a child care center installing Beowolf cluster and a T3.
"Enjoy what you're doing! If it becomes drudgery, you're doing it wrong!" - Jim Butterfield
AFAIK, some/all are programmed to print SPECIMEN or whatever over banknotes, since high-end laser copiers process the image digitally.
As many toys have shown us, whatever is programmed in can usually be programmed out. Although it would likeley not be fisher-price simple... Swearing furbys = bad. Counterfeiting = very very bad. As in copyright violation bad.
Ali
"Windows and Linux can co-exist on the same machine." - Microsoft Corporation.