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Cracking Down on MP3s at the Office

jhaberman writes "News.com has a story about how corporations are now starting to crack down on networked MP3's, not necessarily for the reasons you might think." Talks about legal issues, as well as bandwidth issues, and the simple issue of employees wasting their employers time.

36 of 410 comments (clear)

  1. Bring your MP3's to work on CD-Rom... by Nijika · · Score: 3, Insightful

    There's no reason to have a fileserver full of MP3's on the company dime. These days it's tantamount to having porno on the corporate fileserver.

    --
    Luck favors the prepared, darling.
    1. Re:Bring your MP3's to work on CD-Rom... by Shelled · · Score: 3, Insightful
      No reason? Well, I better remove the two servers I just installed that record the broadcast signals of three radio stations in MP3 form and make them network available by web browser. And maybe all the sound effects and music used by production.

      Sometimes there is a reason to keep MP3's on the server.

    2. Re:Bring your MP3's to work on CD-Rom... by Yorrike · · Score: 5, Interesting
      I've got a little "secret" (ie, everyone knows about it unofficially), mp3 server sitting under my desk next to my workstation. It's a terribly low spec pentium that was going to be slide into storage.

      The reason? We're a pretty easy going company and having a dedicated server saves HDD space on everyone's machines. It also makes it ten times easier to wipe a machine and set it up again, without people complaining that you lost their gigs of MP3s.

      I'd say that listening to music allows for greater efficientcy in the workplace too. I know I work better with some funky beats being pumped into my ears.

      --

      Looks can be deceiving. Or CAN they?

    3. Re:Bring your MP3's to work on CD-Rom... by Jeremy+Erwin · · Score: 3, Interesting

      US New & World Report recently reported (17 June 2002) that the Secret Service used to show Porn movies in their break room at the White House during the night shift. They even posted a lookout to watch if a female agent was passing by.

      And, of course, security camera operators may indulge certain voyeuristic pastimes.

    4. Re:Bring your MP3's to work on CD-Rom... by neuroticia · · Score: 3, Funny

      Only if they contain loud moaning sounds.

      -Sara

    5. Re:Bring your MP3's to work on CD-Rom... by Telastyn · · Score: 3, Interesting

      Actually music playing by all studies decreases your ability to work. It does on the other hand raise morale, and allow people to be more motivated to actually do work, even if it's a tiny bit less efficient.

      Companies unfortunatly cannot condone the mp3 server as it's patently illegal. When workers have mp3s on their machines, companies can claim unknowing, and then only the employee gets in trouble.

  2. But the best quote from the article... by chennes · · Score: 5, Funny

    "Some of these corporations, we are told, have their own little networks--that is very clearly illegal."
    --RIAA President Cary Sherman

    Man, I hope this one was taken out of context!!

    1. Re:But the best quote from the article... by Verizon+Guy · · Score: 3, Funny

      Why of course. We need to outlaw LANs, because just like Napster and WinMX and Kazaa etc... they have the capability of exchanging files and/or other data with other people.

      Clearly a travesty.

      --

      Aw, fuck it. Let's go bowling. - The Big Lebowski

  3. Why are mp3's so bad? by cheinonen · · Score: 3, Insightful

    I have mp3's at work on my computer because I keep all my CD's at home in a 300 disc changer, and have ripped them all to my mp3 server at home. If I want to listen to an album, I'll download it from my FTP then listen to it for a few weeks before I delete it. It takes me no more time to queue up an album in Winamp than to swap between CD's like other people do at work for music. If I'm not pirating or sharing files, why can't I listen to mp3's?

  4. Sigh by buffer-overflowed · · Score: 5, Interesting

    When I read this, I didn't think it was news, pretty much anyone who has had a professional job can say, yea we aren't supposed to use our work computers for much besides work (Doesn't mean you do always use it for work, you always have some leeway.)

    Typically, the RIAA receives tips about alleged illegal file swapping through its anonymous tip line. It then threatens legal action and asks companies to stop. So far, the tactics may be working.

    That is what scared me... how BSA like the RIAA is. Anonymous file sharing tip line? So some disgruntled employee anonymously says they traded MP3s and they go after the company. That's just a new low for them.

    --
    The key to the enjoyment of pop music is to replace any instance of "love" with "C.H.U.D."
  5. Thank jebus... by DigitalHammer · · Score: 5, Funny

    At my workplace, the woman in the cubicle neighboring mine plays Hanson and Bette Midler mp3s off of her personal server on open-air earphones for 5 hours straight. Everyone within a 10 foot radius hates her because of that. Even the boss tells her it's reducing our performance-ever since she set up that server, our productivity and innovation has gone down dramatically. The boss decided to shut down the server to get us back on track, but the RIAA got to him before he had the chance.

    We're probably the only people glad that the RIAA is cracking down on businesses with mp3 filled servers. :)

  6. ridiculous by commodoresloat · · Score: 3, Insightful
    So the RIAA is intimidating companies into restricting mp3 traffic on their own networks and, at least in one case, paying them a handsome settlement. True, most companies have perfectly legitimate reasons for doing so (waste of time, bandwidth, etc.), and I wouldn't argue that they shouldn't restrict such traffic, but I don't like the RIAA sticking its nose into private businesses with legal threats. How long before they escalate to BSA-style tactics? Will they demand internal network audits or bandwidth usage reports from companies suspected of trading music? Will they ultimately demand the right to search hard drives for illegal copies of their precious new Eminem/Moby duet? Will they have offices raided in search of illegal data? And, finally, will they simply present suspected companies with a bill for each suspected download?

    Sigh. Why doesn't the RIAA just admit that they have found a new business model in the post-mp3 world: it's called extortion.

  7. nothing to do with the article by dboyles · · Score: 3

    Networked MP3s is the key here. If you're sharng your collection with people who don't own those CDs, that's illegal. Whether or not it's unethical is an exercise left to the reader, but I don't think anybody can logically debate the legality.

    I know the kneejerk reaction is to scream "But MP3 is just a file format!" If what you say is true, that you're not allowing others to access your music, then you have nothing to worry about - you're covered under fair use.

    --
    -- "Complacency is a far more dangerous attitude than outrage." -Naomi Littlebear
  8. First hand story of music banned at work. by rice_burners_suck · · Score: 3, Interesting

    About two years ago, my employer banned all music at work. I work in an automotive facility--not like where you get an oil change, but like where you get engine blocks bored and stuff. (To be more accurate, it's where prototypes of various machined parts are made for testing and stuff. Also, as a sort of side job, a lot of repair work is done, because there's big money in it. Think about it... make a hole a bit bigger and charge the poor shmoe $400 to do it.) You could say that prior to about two years ago, there were practically "no rules." This meant that in every corner of the facility, employees blasted their stereos with all their favorite music. In one corner of the shop, you heard Metallica, in another, Mozart, and in another yet, that stupid noise that some people call Pop. And there were about twenty other zones like this. At the various computers, which are all connected to the 'net through a LAN, employees downloaded countless songs through every system known to man, whether IRC or through web pages or whatever, and burned these on CDs to play everywhere in the shop. It was commonplace for someone with a computer-related request which takes one minute to fulfill to also ask for whatever songs, which would take about an hour of someone's paid time to find and download. People brought art projects into work--I am NOT kidding! The boss was always running around giving people instructions, because all the data was literally in his head and he didn't empower anybody to make decisions, so while one person had his attention (and twenty others were chasing him around for attention), everybody else was messing around. And somehow (don't even ask me how, because I can't explain this to this day), this company remained very profitable. Probably because a ton of work DID get done (though it was nearly all done in overtime, or by the boss in the middle of the night). The problem was that the company operated at perhaps 10% of the efficiency that it operates at now.

    Well, let me get to my story, yo. So the boss, one day, got pissed off because a bunch of jobs had been scrapped, due to errors made by his various employees (40 of them), so he got pissed and banned all music. It's been that way ever since. (Oh yeah, and about two years ago, around the same time as this ban, he brought in a professional management team that understands the business quite well, and this increased profits to nearly twenty times the original amounts. I won't say whether the lack of music had anything to do with it, but I'm trying to say that I can see where these bans on whatever in the workplace come from. Sometimes, you just gotta get shit done.)

  9. Those who have the gold... by m_chan · · Score: 5, Insightful

    When you pay close enough attention, it is possible to find many instances where an activity or behavior is not necessarily the most appropriate allocation of company resources. We could be facist about what activity we allow, though I think it would pollute/dilute the friendly attitude we want to encourage in our employees. I think that it comes down to the corporate environment those that hold purse strings are attempting to foster.

    We strictly deny music downloading/streaming/trading over the LAN. There is the legal perspective of licensing and outside pressure (we do pay ASCAP and BMI handsomely in our business) but the real reason is because of the impact it can have on our network and physical system resources (I can't afford to put CD-ROMs in everyone's box just for tunes). However, we encourage listening to whatever helps your specific style of working through a standalone deck so long as it doesn't distract your coworkers. I have some experience in the hospitality industry and I would relate an experience from our kitchens: we feed our employees from our overage in production. It is our experience that when we give to employees there have much less desire to take. Control your shrinkage proactively, so to say.

    We expect our employees to give their best effort for greater than one-third of their waking hours, and in return they deserve to be given our best effort to make their experience as positive as possible. I think that the same attitude can apply in many aspects of how you manage your staff, whether it "letting" them listen to music instead of the hum of an HVAC or any other corollary to their day that helps people feel better and accordingly, be better employees.

  10. IT workers are amazing by Sc00ter · · Score: 5, Insightful
    So are office workers in general.. Try a labor job.. some guy that digs ditches all day, a janitor, pipe layers, factory workers.. I see people posting "people are not robots, they need downtime". For years people were, and still are robots, they work from 8am to 10am, get 15mins for a break, then it's back to work, at noon they get an hour, then it's work again until 5pm.. and unless they're taking a shit then they're working.. usually without headphones because they have to hear the other people they're working with..

    Go do anything besides sitting in a cube and you'll be lucky if you get to do any of this..

    1. Re:IT workers are amazing by Beowulf_Boy · · Score: 3, Insightful

      I feel ya man.
      I work a labor job at a company called cintas.
      I roll mats all day, from 2:30pm to 11pm.
      I get a 15 minute break at 4:30 and 8:30 and lunch at 6:30. Before I started there they where aloud a stereo, and for about a week when I started we where. then the boss finally said no.
      We had to blare it to hear it over the machinery.
      people 20 feet away where pissed cause it was so loud, and people 100feet away where pissed cause it was to far away and to hard to hear.
      Then the women on the other side of the factory (and through a wall and set of doors) would get mad because they don't like our music (which I find redicoulas, they get A/C, chairs, and get to wear shorts, we don't). Then arguments would start about the station. Some people wanted WEBN, others wanted Hard rock, and don't get me started about the only black guy and his rap.

      I can see why companies are cracking down on this.

    2. Re:IT workers are amazing by GeorgeH · · Score: 4, Insightful

      I haven't worked real manual labor, but I've worked retail. Same thing only not as repetitive and without the exercise. As I sat in front of a computer at 2:00AM trying to fix a server I realized that I sure wish life were as simple as when I worked at a movie theater. All I needed to do was serve a queue of people or start the movies or clean a theater and I was done.

      No responsability, no 2:00AM pages. No 3 month self managed projects. Working in a non-cubicle environment breeds conversations, interactions. You set your body to a task and your mind is free to wander. In a cube job you need to keep your mind focused.

      People are not robots. They think, and sometimes they think better when they are listening to music (there are studies that show classical music to improve test scores).

      That all said, I've been in quite a few manufacturing shops and in every one the radio was on. Is that different from mp3s in terms of "music-comes-out-of-a-box-while-people-work"?

      --
      Why can't I moderate something "Wrong" or at least "Grossly Misinformed"?
    3. Re:IT workers are amazing by krogoth · · Score: 5, Insightful

      Ok, so we've established that IT workers are lucky. Should they now stop trying to improve their working conditions because of that?

      --

      They that quote Benjamin Franklin on liberty and safety deserve neither.
  11. Come on.. by Tranvisor · · Score: 5, Insightful

    IT workers say the same thing--that the songs are already out of the proverbial jewel box. Like universities, companies may have to learn to live with a certain amount of media on their networks.

    For any but the biggest networks this is easy to stop. Institute a policy of NO filesharing programs and NO unauthorised MP3's and Movies's. Do random checks of company computers at night. If contraband is found write them up, and tell them that if found again, they will be fired. Check that employee's machine again after 2 weeks, and one month later. If they resumed doing it, they are an idiot and should be canned. I would imagine after the first employee got canned, this practice would have a tremendous effect. This isn't that hard of a problem to solve.

    You are dealing with a limited environment, in which you have physical access to all the machines involved. Every company should do it, if only to save money on bandwidth.

    1. Re:Come on.. by Surak · · Score: 4, Insightful

      For any but the biggest networks this is easy to stop. Institute a policy of NO filesharing programs and NO unauthorised MP3's and Movies's. Do random checks of company computers at night.

      Yeah, but ssh with an HTTPS tunneling proxy (such as TransConnect or Corkscrew can be SUCH a wonderful thing. Set up a Linux or *BSD box on DSL or cable or satellite. Download and compile gtk-gnutella or similar program. Setup ssh to run on a port you can get to from the company's firewall (port 22 is often blocked) and voila! You can download and share files with people out on the Internet, download them to your work machine via scp, and delete them at the end of the day. :)

      In fact, it wouldn't be hard to write a program that grabs files from the home box on demand so you don't have to even think about it. :)

      Not that I've uhhh...done any of this, no not at all..

  12. Are there any other reasons? by Speare · · Score: 4, Funny

    • [C]orporations are now starting to crack down on networked MP3's, not necessarily for the reasons you might think. [The article talks] about legal issues, as well as bandwidth issues, and the simple issue of employees wasting their employers time.

    Oh, well, I guess they would be cracking down for the reasons I might think.

    --
    [ .sig file not found ]
  13. Webplay by wirefarm · · Score: 3, Interesting

    Check out Webplay.
    You can set up variable-bitrate streams from your home to your office - then you have no incriminating files left on your office's disks.
    For instance, you can listen at 48k during the week during high net usage times or at native bitrates at night or on the weekends.
    Even with my iPod, it seems that the song I want to hear is always at home on my server - this solves it nicely.

    Cheers,
    Jim in Tokyo

    --
    -- My Weblog.
    1. Re:Webplay by wirefarm · · Score: 3, Informative

      I've got it running from a Linux box right now - IIRC, I had to add a bunch of perl modules, but that wasn't a big deal. I never bothered with the Java applet, as the CGI front end works well, maybe that was the hangup.
      Other than that, it seemed to be just a collection of the standard command-line mp3 utilities.
      I also tried Darwin Streaming Server, but that didn't do the bitrate stuff either.

      Cheers,
      Jim in Tokyo

      --
      -- My Weblog.
  14. Re:My company's policy is to fire by abe+ferlman · · Score: 5, Funny

    our company has installed special "anti-fun" headsets on all employee units. We called them "shit-colored glasses" for a while until Helen lost her job for saying it at a staff meeting; now we just call them "productivity goggles".

    They are some pretty amazing technology- they filter out bright colors from your field of vision so you won't be distracted, and they give you a mild electrical shock (akin to the type of therapy used to treat homosexuality in the '50's) whenever you have a creative thought. It's pretty amazing, you can really focus on what you set out to do so long as it's mind-numbingly banal.

    But other than that working for the MPAA isn't too bad.

    --
    microsoftword.mp3 - it doesn't care that they're not words...
  15. Why bother? by SHEENmaster · · Score: 3, Interesting

    I just turned 16. I started my first job 3 weeks ago. I have admin access to every server where I work, and my workstation. I have root on the Linux system that I set up for the company. I simply FTPed to my system at home and downloaded all my oggs. I then installed WinAmp, and everything is fine. My bosses(I have two) are both complementing how hard I work.

    What employers need to realize is that things like a dress code, and crummy music hurt job performance. A friend of mine at work can do four times the productivity that he does, but as he says, "I'll give them better work when they treat me better." While I don't doodle and such during work, I do understand where he is coming from.

    --
    You can't judge a book by the way it wears its hair.
    1. Re:Why bother? by neuroticia · · Score: 3, Insightful

      Unfortunately employers are going in the opposite direction.

      (keep in mind I'm talking mostly about the US, since I live here and it's what I know.)

      Fact 1 of life: The economy sucks. People of all vocations are hunting desperately for work.

      Fact 2 of life: Geeks are among those who are the most desperate for work. (translated: we no longer hold the cards.)

      Fact 3 of life: If the employer wants a monkey in a suit, the employer will find 10 or 15 guys who are willing to be the monkey in the suit. They've been hunting for a job for the past 10-12 months. They have rent, a mortage, a car if they're lucky, and various other expenses. If the employer also wants a monkey that does not listen to MP3's, by jove he'll find one.

      That said, I'm a big fan of the "Work at home wearing a big teeshirt and flip-flops at 2 AM while Massive Attack blasts from the stereo" attitude. Anyone know where I can find one of those bosses?

      -Sara

  16. Re:We have a simple policy at work by Steve+B · · Score: 4, Insightful
    I found plenty of porn. Including some very sick stuff. I just deleted all the files.... At one point I found a female employee with lesbian porn in her home folder. She was fired.

    You really should have posted this anonymously, if you insisted upon posting it at all. If the company's legal department finds out, they'll almost certainly recommend firing you before you get the company's lungs ripped out through its nose with a discrimination lawsuit.

    --
    /. If the government wants us to respect the law, it should set a better example.
  17. Alarming! by No+Such+Agency · · Score: 5, Insightful

    A female employee was FIRED for having "lesbian porn in her home folder"?! While everyone else's porn was just deleted? I really hope this is way out of context, because otherwise your company are assholes, and sue-able assholes at that. In fact, if you found the lesbian porn and set this all in motion, rather than just deleting it, you are an asshole too. Well, actually I suspect you're just a troll, but the point needs to be made.

    --
    Freedom: "I won't!"
  18. Gong policy by jcsehak · · Score: 5, Interesting

    I was the unofficial DJ at my last workplace. We all (12 people) sat in a large room, and I'd usually play whatever I was into at the time, trying to mix it up as much as possible, unless someone else brought in a CD for me to play, which took precendence. What made it work so well was that we had a gong policy. Anyone at any time could "gong" a song or album, for whatever reason. It could be a one-time gong (say you're simply not in the mood for it) or a permanent one (if you can't stand the song/CD ). For instance, I played a Johnny Cash CD once, and a coworker came back the next day and said he had "Tennesse Stud" stuck in his head the rest of the day and put a permanent gong on Johnny Cash. So I never played it anymore while he was around.

    Basically, music in the workplace can be a double-edged sword. A well-chosen CD can make a hour of hardcore coding at 9 pm go by like nothing. A CD like Hanson can prevent you from doing any work at all, for lack of any spare brain cycles (they're all used up saying "this sucks, this sucks, etc.).

    A little goddam common courtesy for your fellow workmates goes a long way. Failing that, "shut that crap off, woman" isn't such a bad idea. Or if you feel like being more polite, just suggest people take turns DJing. Not playing music at all is, IMHO, a poor and counter-productive solution.

    --

    c-hack.com |
    1. Re:Gong policy by Tim+C · · Score: 3, Insightful

      I work in a large office that houses around 50 people, and noise can, at times, be a real problem.

      Don't get me wrong, I'm all for letting people chat, or listen to music, or whatever helps them get their work done and to stay happy. However, I am dead set against having music playing "over the air" as it were.

      I have two reasons for this, one purely selfish, the other more practical. The selfish reason is that I have a somewhat unusual taste in music, and so would almost be guaranteed to not like whatever was played, or to be very popular with regards to what I wanted to be played.

      The practical reason is that, as a programmer, there are times when I need peace and quiet in order to concentrate. I may be trying to track down a particularly elusive bug, or work out some convoluted piece of code, or just figure out the best solution to a customer's requirements (I do speccing and estimation, and team leading, as well as coding). Whatever the reason, if I need quiet, and there's music playing (or other noise), I can't have it. On the other hand, if I need music, and there isn't any, I have headphones. Same goes for everyone else - let them choose to have music.

      If the stereo thing works for your group, then fine - but one group we had here a while back that tried that almost came to blows over it (mostly because one guy took some sort of pleasure out of annoying another with the music he played)

      As for the original poster's problem, I agree with you - just ask the woman to please be a little more considerate. Failing that, her boss really should just *tell* her to cut it out - that's one of the things he's there for.

      Cheers,

      Tim

  19. Yes, please save us from ourselves by smcavoy · · Score: 3, Funny

    "What you really want to do is protect people from themselves," --Frank Gillman (Guy who works at company that makes web filters for adults at work).

    Bring on the straight jackets, and urine testing.

  20. Some really bad reporting? by gerardrj · · Score: 5, Informative

    From the article:
    Some studies have estimated that as many as one in five work computers contains file-swapping software.

    Really the percentage is probably more like 99%. Any computer that has a web browser or FTP client has file-swapping software on it.

    Again from the article:
    RIAA President Cary Sherman.: "Some of these corporations, we are told, have their own little networks--that is very clearly illegal."

    And some corporations have large networks. I guess that is even more illegal. Everyone! Disconnect the Ethernet cable, and step away from the computer. Networking computers has been declared illegal by the RIAA.

    All that aside, they have a point. Most people do use the network at the office for personal use. This is of course the fault of the IT department. If they lay down a policy that the network is for company business, they should set up equipment and software that enforces those rules.
    At Bank One in AZ, they have such a policy (network and Internet acesss for company business only), but the restrictions are applied haphazardly. Joke sites are filtered by the proxy along with sites like Dilbert, The Onion, etc. Software downloads are disallowed, but they allow FTP connections and do not block sites like versiontracker.com or download.com. *shrug*. Perhaps a few settlements/suits will cause companies like this to suddenly crack down and actuall impliment their stated policies. Until that time, I know the employees take the view that if the company where really serious about the policies that the IT department would limit/control the offending behaviour/sites.

    --
    Article X: The powers not delegated... by the Constitution...are reserved...to the people
  21. Re:Its the crap you get with Windows... by avdp · · Score: 3

    Hmmm. No. Productivity sinks when your employees are unhappy. It's all about finding the right balance. You do want to ban MP3 servers on your lans because you don't want to be sued out of existence by the RIAA & co. but banning (or making it technically impossible) the use of the work computer for a reasonably small amount of non-business related activity is simply stupid.

  22. you are all wasting the corporate dime... by edrugtrader · · Score: 5, Funny

    by reading this article!

    back to work!

    --
    MARIJUANA, SHROOMS, X: ONLINE?! - E
  23. I have had a labor job. by Some+guy+named+Chris · · Score: 3, Insightful

    Labor jobs are tough, no doubt. When I was younger, I worked a couple of summers for an electrical contractor. Much of the time I was actually digging the ditches you mention. In the summer. In south Georgia with nats and 90% humidity.

    Absolutely, it sucked. One thing about it, though, my brain never got so overwhelmed with mind numbing details that it wanted to climb out of my skull. When programming it often does.

    An article just this morning talks about how IT work sucks the soul right out of a person. At the end of a day digging ditches, you feel good. Tired, yes, but you have whole endorphin rush thing from the exercise, as well as a real feeling of acomplishment. The ditch is dug. You can see it is dug. Nobody is going to come along later and ask you can also make it an email sending ditch with instant messaging. It's a ditch. You know where you stand.