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Ebay buys PayPal

mdahlman was among several readers who submitted the story that eBay has bought Paypal in a deal worth $1.5B in stock. The article is mostly numbers and money related stuff, but it also briefly mentions some of the controversy surrounding eBay.

29 of 181 comments (clear)

  1. In this case.... by stevenbee · · Score: 3, Interesting
    Consolidation might not be a bad idea. Particularly since the excellent escrow service Tradenable went belly-up,
    I have noticed the one sketchy part about the whole Ebay experience has be the payment path. Perhaps now it
    will be better integrated.

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  2. Maybe..... by Lord_Slepnir · · Score: 5, Funny

    Maybe they're just tring to set a record for the largest sale on their own auction site. You too could own paypal. Bids start at 1 billion, 2 billion dollar reserve.

  3. Re:Smart Move for Ebay, bad for paypal people. by Washizu · · Score: 5, Insightful

    Who else can see paypal becoming a "have money sent to you, but only be allowed to be spent on ebay" type of service?

    I do not. If paypal becomes the universal standard for person to person financial transactions online, they stand to make much more money than if they only sold "ebay bucks."

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    OddManIn: A Game of guns and game theory.
  4. Do I hear 1.5 billion? Going once, twice... by Ilan+Volow · · Score: 4, Funny

    Ebay took the "Buy now" option. I'd have always figured they would have opted for a fierce bidding war with billg@microsoft.com. Assuming Paypal is guaranteed against DOA, the sellers of Paypal should get positive feedback.

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    Ergonomica Auctorita Illico!
  5. Better call the FBI by fritter · · Score: 5, Funny

    It turns out they just fell for some Finnish guy's scam (never send $1.5B of stock to a P.O. box!). He claimed he was selling PayPal "for a friend", but oddly became angry upon suggestion of sending it C.O.D. Unfortunately, due to their toothless fraud protection policies, it looks like they're just gonna have to suck it up and take the loss.

    Better luck next time, eBay! They probably should have bought PayPal through an escrow service...

  6. What's ebay's interest? by stere0 · · Score: 4, Interesting

    Ebay's business model is almost perfect: no warehouse, few employees with average qualifications, buildings can be in the middle of nowhere, no suppliers, no stocks, customers take care of themselves. Paypal, on the other hand, requires more customer care - I could be wrong on that but I suppose it does.

    I'm going to play silly here. What do they really gain? Is Paypal that profitable or are they just going to push Paypal users towards spending their dollars on ebay?

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    1. Re:What's ebay's interest? by swb · · Score: 3, Interesting

      I'm going to play silly here. What do they really gain?

      More money? An auction produces revenue at the sale (Ebay already gets in on this), at the financial transaction (Paypal, post office for money orders, banks, etc) and for shipping.

      I'm guessing that they want to control as many of the possible ebay transaction revenue points as possible. Paypal makes sense from that perspective.

      Paypal, on the other hand, requires more customer care - I could be wrong on that but I suppose it does.

      Outsource it to Amex or some bank. Paypal accounts aren't much more complicated than credit cards in terms of financial sophistication. Ebay can run Paypals servers and everything else can be handled on an outsourced basis by someone else.

  7. Bye Bye Billpoint by asv108 · · Score: 5, Insightful
    From the WSJ:

    EBay agreed to buy PayPal, a popular payment service, in a stock-swap transaction valued at $1.5 billion. EBay, which separately reported stronger-than-expected earnings, will phase out its in-house Billpoint unit.

    I'm sure billpoint wont be missed until paypal fees are raised due to lack of competition.

  8. EBay and PayPal ... not my favorites by SuperDuG · · Score: 3, Interesting
    Granted these are two of the largest companies on the net now in terms of the average joe knowing about them. AOL, EBay, and Paypal are as common as the internet, heck I even read an article about how they were on the internet. EBay has all the junk you could ever want to get, but their security is seriously lacking. While you don't have to use your credit card to bid, the accounts aren't exactly secure. Password compromising is actually very easy. How many times have you heard a story to the tune of, "A hacker broke into joe schmoo's ebay account and started bidding on the weirdest things the other day. It's a shame, now he's a deadbeat bidder."

    PayPal, while secure, isn't exactly cheap. While it's quick and secure, if you use credit cards and direct deposit. The fees for transfering funds are outrageous. I think PayPal starts to make up for it through the services they provide that are similar to any other bank. Still not to happy with the chunk of MY check that they take.

    Why would ebay do this? Simple, that way they control every part of the bidding experience, from the post, to the bid, to the buy ... I see them maybe trying to buy fedex next. I mean why not, let's plaster EBay on everything!!

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  9. BayPal, ePay? by cybermace5 · · Score: 5, Insightful

    This is an interesting development. I really don't think we should be worried about some kind of monopoly appearing here, since the success of eBay depends on hundreds of thousands of sellers.

    We've seen a few moves like this on eBay's part. This is another way that eBay is trying to shield itself from being slaughtered in the current economy.

    First, you have eBay beginning to offer benefits for sellers over a certain income margin, which should encourage sellers to stay with eBay, which increases eBay's financial security. Then, you have eBay buying PayPal. PayPal is one of the most influential external factors to the success of eBay; if PayPal went under, many sellers and buyers would have more difficulty making transactions.

    This also allows eBay to begin attacking the single factor that keeps many people from buying at online auctions: fraud. Before now, eBay did not have any ability to track fraudulent users, or take any action against them if they used PayPal. Now, they have the ability to go after and probably halt fraud for the most part.

    Overall, this looks like a very intelligent business move, and one that should help continue eBay's pattern of success.

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    1. Re:BayPal, ePay? by Some+Dumbass... · · Score: 3, Interesting

      if PayPal went under, many sellers and buyers would have more difficulty making transactions.

      Mostly the sellers, I'd bet. Most buyers would be quite happy if they could pay by check, or better yet, by credit card directly. There's more protection for the buyer, and no unnecessary middlemen (like PayPal). Presumably the problem is on the sellers' end. Most of them probably aren't set up to take credit cards, and I'm guessing that it's relatively hard to keep track of payments by check. That's why so many sellers only accept PayPal and/or BillPoint.

  10. More info... by scrm · · Score: 3, Informative

    ... here and here.

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    ---- scrm
  11. from the article by tps12 · · Score: 5, Funny

    Asked about the deal, an Ebay spokesperson described PayPal's management as "A++++++++++", calling them "VERY RESPONSIVE" and noting that they "WOULD DEFINITLY BUY FROM AGAIN." PayPal's feedback rating is 1283.

    --

    Karma: Good (despite my invention of the Karma: sig)
  12. eBay is not the News-Wels Fargo is! by linuxislandsucks · · Score: 3, Informative

    You guys missed it..sure eBay got PayPal all of it..

    But look at who partnered with PayPal and invested in Paypal before the eBay transaction..

    Wells Fargo..

    PayPal is going to be pushed as the online pay site for all online transactions by Wells fargo..

    eBay just wants to make sure they have a full handled on that leader..

    --
    Don't Tread on OpenSource
  13. Re:Great Now Paypal will be as useless as EBAY PAY by tshoppa · · Score: 3, Interesting
    Ebay Payment is substandard.

    I disagree. For Ebay payments buyers you don't have to go through the Paypal "registration" process (where they try to persuade you to upgrade to Premier where they get your bank account information), and for Ebay payment sellers you get deposit straight to your bank account without sitting around in a namby-pamby "paypal" account first.

    Both systems did have strong discouraging factors for non-US buyers, but things have gotten better for both sides in the past couple of years.

    Ebay payments did always have a larger seller fee than Paypal, though.

    I thought the Amazon "Zshops" system was pretty cool for both buyers and sellers. The nice thing about it is that it worked for non-auction sales *and* it didn't require an extensive registration process like Paypal. But it appears to have never really become popular with users.

  14. Bright side: eBay now has leverage on deadbeats by patmandu · · Score: 3, Interesting

    Now that eBay will control PayPal, this could be a better incentive to keep deadbeat buyers/sellers out of the pool. At least now there may be some real reasons to NOT play dirty and expect to pull it off. I know it's still pretty simple to clean out a bank account and move on, but for those who don't, bank account numbers (and the info associated with them) afford a simple way to track bad eggs as they switch emails and attempt to become 'repeat offenders.'

    This is, of course, assuming eBay intends to wield this newly-acquired power for good and not evil...and based on both companies' past behavior, I wouldn't bet on it.

    eBayPal? PayBay? Payola?

  15. Domination of an Industry by pgrote · · Score: 3, Insightful

    It is the domination of an industry. Period. There are no viable alternatives to either.

    eBay has 85% of the market.

    PayPal has almost the same numbers.

    What you get is one company that can control everything in the process of selling goods auction style online. Fees are raised, people who don't play the game get squeezed out.

    Yahoo has seen the light and has stopped their auction services in every country except America. Where do the send the traffic? eBay of course.

    I like eBay and I like PayPal. I don't like the combination. eBay has shown a historical record of squeezing out the little guy. They will continue this with PayPal who already has draconian methods of handling customer service.

    This is a monopoly of an industry pure and simple. The only thing left for ebay to buy is a delivery company and it will be complete.

    One of the chief metrics used to determine a monopoly is viable competition. On this web we use it all the time to look at Microsoft. Here it applies as well. Is there a viable alternative to eBay. No. Is there a viable alternative to PayPal. No.

  16. Is it just me... by mraymer · · Score: 5, Funny

    ...or does corporate America somewhat resemble a game of Pac-Man?

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    "To confine our attention to terrestrial matters would be to limit the human spirit." -Stephen Hawking

  17. PayPal for sale by totallygeek · · Score: 3, Funny
    I didn't even get to catch that auction.

  18. Hope they read the add... by (H)elix1 · · Score: 3, Funny

    1.5B in paypall stock -- Original box, reciept. (Sold by they same folks selling empty PS2 boxes last year)

  19. I'm not sure what to think... by Guppy06 · · Score: 4, Interesting

    I trust PayPal about as far as I can throw them, but I like BillPoints just about the same. I always found it rather interesting that they can take money out of my checking account "instantly," but it takes 3-4 days to put money into it (allowing them to earn interest off of mymoney). Of course, there's also PayPal's social engineering attcks ("We can e-mail your buyers when your auctions end automatically, update your PayPal logo to a "Pay Now" button, all you have to do is give us your eBay password...")

    To be honest I'm not really sure what to make of this development. In my auctions I've been flip-flopping between accepting one or the other depending on what price I think it will go for (PayPal is a little cheaper for auctions over $15.00), but either way I still feel like I'm getting ripped off from their per-dollar fees. Heck, at this point I'd rather my buyers mail me a personal check instead, and I'm getting to the point where I'm considering to offer my buyers a refund of the $1.27 if they just mail me a money order instead...

    Will this make things on eBay more smooth? Will PayPal's fees for e-checks more resemble BillPoint's? Will they now start charging a "deposit fee" just as BillPoint does? Will eBay start throwing around their monopoly power at my expense? Will there ever be a new competitor to them? Will this prevent PayPal and eBay from passing the blame back and forth if there is a problem with a transaction? Will BillPoint's fees drop?

    And, most importantly, does anybody else know of a current competitor to both of these people I could switch to?

  20. Re:Why buy a bad reputation? by happystink · · Score: 4, Insightful

    Because it would take them far more than 1.5 billion to gain the market dominance that Paypal has, and because Paypal only has a bad rep among a small percentage of internet users who reside on boards like this. Any huge company is going to have unhappy users, any huge financial one even moreso, just because you find a dozen unhappy stories (or one sides thereof) at paypalsucks doesn't mean the company is the sham it's portrayed as there.

    --

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  21. Re:Smart Move for Ebay, bad for paypal people. by mshiltonj · · Score: 4, Funny
    "I get my pay from germany with paypal, if they change it to you can only use your paypal money to pay for ebay stuff, ebay will gain, but we will all be stuffed."
    If they did pull something like this, it would obviously annoy a lot of people. In that case, I would expect another 'replacement service' from another company to spring up with a different name but similar functionality, and perhaps fewer problems*.

    This has already happened. Richard Stallman, shortly after the story broke, announced the creation of GnuPal, citing the need for an free (free to use, anyway) payment system. It will be deployed using the DotGNU web services platform.
  22. Ebay shareholders got shafted by Quixote · · Score: 4, Interesting

    It was only a matter of time before Ebay's BillPoint would have pulled the rug from under PayPal's feet. EBay should have stuck with BillPoint, offering their customers incentives to switch to BillPoint. Eventually, they would have made inroads into PayPal's marketshare. It would have taken a year or two, but in the end it would have been much cheaper than $1.5b that they spent.

  23. PayPal's Issues by BitGeek · · Score: 5, Interesting



    I thought the people upset with Paypal were a small minority until I tried to use the service. I sold a friend something. PayPal screwed it up. The amount of the transaction was $5. But they managed to take the money from my friends credit card, claim they never took it, charge my friends account for it, giving it a negative balance, and reverse the charge on my account.

    So over this $5 transaction PayPal grabbed $15 for itself-- $5 from me, $5 from the friends bank and $5 in a charge to the friends paypal account that they have to pay to fix it.

    Then they decided this friend was committing fraud and suspended their account.

    This is totally unacceptable. This was the FIRST TRANSACTION for all of us, after we both became verified members, etc. The bank is clear that the money went to paypal, and paypal wouldn't say a peep about what went wrong.

    I wouldn't say PayPal was a fraudulent company, but in my experience, they have a %300 failure rate-- 1 transaction and they took money from three entities.

    In the end my friend and I both closed our paypal accounts and settled up face to face.

    Sheesh.

    --
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  24. It was amost mine by presearch · · Score: 5, Funny

    Damn! I bid $1.45 billion and ebay sniped me in the last 20 seconds.

  25. Official answer from eBay on Billpoint and more... by wideangle · · Score: 4, Informative

    What will happen to eBay Payments (Billpoint) users?

    "eBay Payments (Billpoint) will continue to function as a provider of online payment services until the acquisition is finalized around year-end 2002. At that time we plan to phase out eBay Payments (Billpoint) as we integrate PayPal into our platform. Since a majority of eBay Payments (Billpoint) users already use PayPal too, the transition will be quite simple for them. For eBay Payments (Billpoint) users who have never used PayPal, we will work closely with them to make sure that the transition happens in the most user-friendly way possible."

    FAQ
    Original announcement
    Discussion #1
    Discussion #2

  26. Re:Yeah, I agree... BUT... by Anonymous Coward · · Score: 3, Informative

    I hate Paypal. I will never give checking account or bank account info away.

    It's too bad people are stupid. If nobody would agree to give their bank account information out then paypal would be forced to go bankrupt or change their policy.

    Paypal is not FDIC insured and has already had incidents where bank account information was leaked and customers suffered without any recourse.

  27. BillPoint problems coming to paypal? by Cyberllama · · Score: 4, Insightful

    I, like many other eBay users, will only accept paypal with my auctions because like many others, I have been jilted by the poor quality of service of ebay's own service, Billpoint. While PayPal is certainly not known for being big on customer service, it has always had one thing going for it that kept it alive: It wasn't billpoint.

    Paypal's service survived until simply because, shocking as it seems given the horror stories, it was better than the eBay offered alternative. Now with eBay having snagged it, it seems unlikely that they will abstain from changing and likely ruining the service.

    Sad indeed.