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Military Healthcare Data Stolen

An anonymous reader writes "TriWest, a federal contractor providing healthcare to the military, had computer hardware stolen from one of their offices. Social security numbers, credit card numbers, and healthcare information about 500,000 US military personnel and their families is contained on the stolen hardware. The AP picked up the story. The theft is also being covered by the Salt Lake Tribune and the Arizona Republic. This opens the door to speculation about who would be interested in the data held by a military contractor and what they will do with the information."

125 of 299 comments (clear)

  1. hmm... by Transcendent · · Score: 5, Insightful

    This opens the door to speculation about who would be interested in the data held by a military contractor and what they will do with the information.

    Well if the military keeps a record of imunizations of its soldiers, then any country wishing to use bio weapons upon the US could use their medical record to determine which viruses/bacteria/pathogens they are weakest against.

    1. Re:hmm... by rodgerd · · Score: 2

      Way too hard. Just identify people who may have important expertise (senior staf, technical specialists, and the like), and start arranging for a string of accidents.

    2. Re:hmm... by Transcendent · · Score: 4, Interesting

      Actually, because of a somewhat recent (clinton... 1996) democratic idea, a new act was passed called HIPAA (Health Insurance Portability and Accountability Act of 1996). This creates a lot of change in the way we handle patient information. New electronic billing formats, and even patient sign-ins. I think that they're also going to make it where any procedure done to you must be approved by the insurance first... which really pisses me off.

      Anyway, a main goal of HIPAA is the Doctor-Patient confidentiality (which is in existance today, but not really upheld). Basically, the simple fact that you go to a certian doctor is concidered "secret" by federal law... I'd imagine that for the military, it's a little more strict.

    3. Re:hmm... by Kashif+Shaikh · · Score: 2

      Well if the military keeps a record of imunizations of its soldiers, then any country wishing to use bio weapons upon the US could use their medical record to determine which viruses/bacteria/pathogens they are weakest against.

      And I can sharpen my pencil and stab you in the eye -- instantly blinding you. But will I do it? Heck no.

      The US goverment loves to use words like "could", "possibly","should have", "probably", "might", "may" to sway public opinions to their favour by instilling fear.

      Yes, there were some crazy nut heads who did 9/11, but does not mean accusation without concrete evidence is justified.

    4. Re:hmm... by swillden · · Score: 2

      my point is that data like this isn't going to help superpowers. it simply allows small factions to have greater leverage in their dealings.

      Only if it's effective! An ineffective weapon remains ineffective no matter who's holding it.

      as for Bio weapons, yes they can be effective.

      Can you support this assertion?

      The superpowers didn't pursue biowarfare much because it's just not very effective against armies, and the superpowers weren't (generally) interested in killing hordes of civilians. The potential efficacy of biological agents against civilians isn't relevant to this discussion, because stealing military health records doesn't tell you anything about the civilian targets. And, frankly, terrorists aren't really interested in attacking military forces anyway, because soldiers are harder to kill and because dead soldiers don't generate as much general fear, and therefore political influence, as dead civilians.

      for a group that would like to see nothing more than the US fall, killing ones self (that is a bonus in some cultures)

      Whether a group minds dying in order to effect the deaths of their enemies is irrelevant if they fail to inflict significant damage. Also, it's absolutely untrue that dying is a "bonus" to fanatical Muslims (why euphemize? "some cultures", indeed). To them, death is acceptable because they'll be rewarded, but the same reward can be achieved without suicide.

      in general, superpowers worry as much about their image in the world eye as they do in winning the battle. small factions could care less... they generally beleive that anyone who dislikes their approach is an enemy anyway.

      True. Relevance? Terrorists want to create terror, they commit acts that are indisputably heinous and despised by all reasonable people around the world. Fine. Why does this make them more likely to use biological agents against military forces? And how does it make those agents more effective?

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    5. Re:hmm... by addikt10 · · Score: 2, Interesting

      While HIPPA was passed in 1996, no one has been required to implement the requirements, as all healthcare providers are scared of the act, and have filed for extensions.

      As far as I'm aware, the next round of extensions run out next October.

      However, nothing I've seen about HIPPA would have stopped this. It just instructs them to take "reasonable precautions", and describes what types and combinations of information can't be accessed by unauthorized users.

    6. Re:hmm... by Lars+T. · · Score: 2
      'Bio-terror', in this sense, has already occured. The Aum Shinrikyo sarin attack in Tokyo, for example.

      That would be 'Chem-terror'. Keep your terrors apart.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    7. Re:hmm... by JordanH · · Score: 2
      • True. Relevance? Terrorists want to create terror, they commit acts that are indisputably heinous and despised by all reasonable people around the world. Fine. Why does this make them more likely to use biological agents against military forces? And how does it make those agents more effective?

      It's called asymetrical warfare. Bio-weapons may not be effective in conventional warfare scenarios, but when your adversary has no fear of death and wants to "win" by spreading terror, then bio-weapons may come into play.

      Regardless of the fact of the ineffective nature of bio-weapons, you can't always count on your adversary acting rationally.

    8. Re:hmm... by plague3106 · · Score: 2

      So, in the past 18 years, there have been two 'sucessful' bio attacks. One, which causes hundreds to get sick, and another which killed under 10 people if i recall.

      Not really much to worry about if you ask me.

      It's going to get much nastier.

      What makes you think that? Seems to me that bio weapons are kinda useless to anyone. If you stop and think of it, the chances of you being a victim of such an attack is very very low. Whats there to be scared of again?

  2. Who is stupid enough... by YahoKa · · Score: 2, Informative

    To steal from somewhere the military has a huge interest. They'll probably spend the cashola on the investigation, and when they are caught someone is going to get it REALLY hard right up the ...

    1. Re:Who is stupid enough... by rodgerd · · Score: 5, Insightful

      Yeah. Like the way the Mad Anthrax Mailer suddenly went from a "must get" when it was thought to be a filthy foriegner to a "drop like hot potato" when it started looking like ties to senior millitary research labs.

  3. Big surprise? by Sad+Loser · · Score: 5, Insightful

    I work in healthcare
    Healthcare sysadmins are often pretty poorly paid and are often people who would not make it in a business environment, and the security is often minimal. I know, I 'test' it.
    I think we will have a few more of these disasters until the healthcare industry realises that IT is part of its core business and has to pay accordingly.

    --
    Humorous signatures are over-rated.
    1. Re:Big surprise? by joebagodonuts · · Score: 2

      You've got to be kidding. A good sysadmin would stop someone from breaking in and stealing the box? You might want to read the article, or even the submission.

      --
      "Give a woman two glasses of wine and some pad thai, and they'll agree to just about anything." the Sports Guy
    2. Re:Big surprise? by nege · · Score: 2

      people who would not make it in a business environment,

      Sweet, I know where to apply for a job now! Awesome, thanks buddy! (and to think all those big companies laughed at my resume!!)

  4. Not sexy, but effective by John+Paul+Jones · · Score: 4, Interesting

    This makes me think of all the conference speeches I've given on security, watching folks yawn through the physical security sections.

    Firewall indeed.

    -JPJ

    --
    Feh.
    1. Re:Not sexy, but effective by iomud · · Score: 3, Insightful

      That reminds me of the scene in wargames when the tour group enters through the obscenely thick door. Ironic to the point of insane.

  5. In other news... by bheerssen · · Score: 4, Funny

    The Defence Department learns that Windows are a problem in information security.

    --
    (Score: -1, Stupid)
  6. What ?!?!? by Tin+Weasil · · Score: 5, Interesting

    What makes people so sure they were after the computer for that data? They probably stole it so they could play The Sims Online.

    1. Re:What ?!?!? by Hex4def6 · · Score: 2, Insightful

      Come one...
      Who wouldn't want to know all that juicy data? Just think - blackmailing GI's who haven't got their latest TB shot...
      learning the secrets to healthcare in the military.. .
      The list goes on and on ;)

    2. Re:What ?!?!? by lgftsa · · Score: 2, Funny

      Just think - blackmailing GI's who haven't got their latest TB shot...

      Yeah, I can just see Agents of a Foreign Power going round to their homes and threatening them with a rusty nail.

      "You for us work now, comrade, or poke you with this, we do!"

    3. Re:What ?!?!? by videodriverguy · · Score: 2, Insightful

      If you read the article, it talks about a server installation - not very useful for playing online games (although some sys admins might correct me on that).

      It was probably a RAID set of SCSI drives, which AFAIK aren't that easy to sell to your average stolen property fence.

      That, and given the fact that this was not a random theft (planning etc.), leads me to think that the SSNs were the target. And that whoever was responsible knows how to extract the data.

      500,000 SSNs must be worth a lot of money to some criminal(s) out there.

  7. National Strategy to secure.... by sickmtbnutcase · · Score: 3, Insightful

    maybe the US governement should secure their equipment a little better before they try to secure the internet.....

    1. Re:National Strategy to secure.... by neocon · · Score: 2

      <sarcasm>Oh, clearly. Heaven forbid they try to secure both the hardware and the network!</sarcasm>

      Huh?

    2. Re:National Strategy to secure.... by Martigan80 · · Score: 2

      maybe the US governement should secure their equipment a little better before they try to secure the internet.....

      No, maybe people should quit bitching about how the military spends so much money causing them to outsource everything. Just like how they want to outsource the whole "Big Brother" act.

      --
      This SIG pulled due to lack of funding. (This damn war is costing too much!)
    3. Re:National Strategy to secure.... by greenrd · · Score: 2
      So... failing to write the military a blank cheque causes security breaches. Hmmm.

      Wonderful logic there! You should be a politician!

      Can I suggest that in fact, poor attention to security might be the fundamental problem here, not the US military's supposed "underfunding".

    4. Re:National Strategy to secure.... by Martigan80 · · Score: 2

      Can I suggest that in fact, poor attention to security might be the fundamental problem here, not the US military's supposed "underfunding".

      Sure you may suggest that, but what I was trying to point out was that the people are quick to blame the Military/Government for this when in fact the company Tri-Care was contracted by the military because they, the military, can not afford to give up the manpower and the resources to do all the tasks. They can't even dedicate the recourses to ensure that the job is being completed correctly and safely. The fact that they outsourced this work because they can't do it themselves should be evident that they can't supply a Quality Assurance team to make sure the contractors have the best security.

      --
      This SIG pulled due to lack of funding. (This damn war is costing too much!)
  8. stiff penalties for careless companies by g4dget · · Score: 4, Insightful

    Rather than spending money on tracking down and throwing a bunch of clueless hackers in jail, law enforcement should really focus on the criminals that are easy to identify and prosecute: companies that don't treat customer data with appropriate care. If a few high-profile cases resulted in hundreds of millions of dollars in fines, these cases would soon stop happening: companies would finally make the modest investments necessary to keep customer data secure.

    1. Re:stiff penalties for careless companies by sevensharpnine · · Score: 2

      I know this corporations are evil/hackers are good thing is popular on slashdot, but you don't make any sense. See, in the real world, we are governed by laws. There is no law that states: "You must treat customer data with appropriate care." Punishment is the result of a specific law being broken, not some romantic H4X0R ideal. Having third-rate security, while deplorable, isn't illegal anywhere as far as I know.

      But the clueless (and as you seemed to have implied, "harmless") hackers have broken a law or two. They absolutely deserve whatever criminal proceedings are forthcoming. The business deserves, simply, to lose its government contract. Why you want to complicate this matter and rewrite corporate law is beyond me.

      Your sensationalism would imply things like this are routine, when in fact, the rarity of these events is due to the two after-effects I've mentioned above.

      --
      "God is a comedian playing to an audience too afraid to laugh." -Voltaire
    2. Re:stiff penalties for careless companies by g4dget · · Score: 4, Interesting
      See, in the real world, we are governed by laws. There is no law that states: "You must treat customer data with appropriate care."

      Sure, there is. In many situations, where you entrust companies or individuals with valuable or private information, they have a responsibility to take reasonable care to keep it private. It's just that there aren't particularly stiff penalties right now. And that has resulted in an unacceptable carelessness by companies when dealing with customer information.

      The business deserves, simply, to lose its government contract. Why you want to complicate this matter and rewrite corporate law is beyond me.

      We have notions of "fiduciary duty" and "criminal negligence" for physical property. It makes sense to apply them to what companies do with personal information.

    3. Re:stiff penalties for careless companies by fishbowl · · Score: 2

      >There is no law that states: "You must treat
      >customer data with appropriate care." Punishment
      >is the result of a specific law being broken,
      >not some romantic H4X0R ideal.

      Medical records, in particular, DO have laws respecting their confidentiality.

      What's more, there is hopefully, specific language in the contract (this is a defense contractor we're talking about here!) that would be intended to ensure security.

      The result of this will probably be to make it even harder for a regular geek to get work in healthcare companies which deal with military accounts... which were most of my lukewarm prospects.

      --
      -fb Everything not expressly forbidden is now mandatory.
    4. Re:stiff penalties for careless companies by egjertse · · Score: 2

      While I agree with the sentiment, I think it would be a really bad idea to do this. Not sure how it is in the US, but around here the largest problem with computer crimes is that they are rarely reported. Companies just don't want to deal with all the bad press and extra attention that follows a report of a computer related break-in. Coupled with the fact that this type of crime is only very rarely solved, only fractions of the incidents get reported - it's not worth it. Enforcing something like this would most certainly have a negative impact on this trend, thus further reducing the number of reported computer crimes.

    5. Re:stiff penalties for careless companies by g4dget · · Score: 2
      Existing liability law may well cover these cases already. The problem is enforcement: how many companies have been prosecuted under them? What large damage awards can you point to?

      From my own experience, I can tell you that when my bank exposed my financial records through lousy on-line security and exposed me to identity theft, exactly nothing happened to them.

    6. Re:stiff penalties for careless companies by dogfart · · Score: 2
      There is no law that states: "You must treat customer data with appropriate care."

      Yes there is. As far as medical data is concerned it is called HIPAA.

      --

      "dope will get you through times of no money better than money will get you through times of no dope"

    7. Re:stiff penalties for careless companies by g4dget · · Score: 2
      Even a single infraction is worth $10,000. Expect to see some large fines by the end of 2003.

      We'll see to what degree prosecutors will take advantage of this. In cases where there are existing laws (anything involving fiduciary duties), I have yet to see a high profile case prosecuted.

      AFAIK, there are no laws for banks not to be morons, so comparing the two isn't really useful.

      The concern in this case is not primarily about the health care information, it's about possible identity theft resulting from the availability of the information. Disclosure of health care information may be embarrassing and lead to discrimination, but identity theft can lead to instant ruin.

  9. Do they even know they have the data? by Tomah4wk · · Score: 4, Interesting

    Most computer hardware is stolen to be sold on as computer hardware. These could be your standard issue thief who is only likely to sell on the hardware itself, without ever knowing he even has the data. Of course it could be someone who has an interest in the data, or someone who just wants to say a big F**** YOU at the guys in charge of these things. If this hardware isnt UV marked or otherwise, so it can be detected later, i would be very dissapointed. At my college we UV mark EVERY piece of hardware, and things like optical mice (i.e not the cheap ones no one wants to steal) are locked to the workstations, so you couldnt steal them without breaking them.

  10. talk about a HIPAA violation by The+Tyro · · Score: 4, Insightful

    forget about virtually protecting patient data with VPNs and encrytption... how about some physical security? They state that there was "reasonable security" for a company; hmmmm... obviously that hinges on your definition of reasonable.

    Data like this is a gold mine if the thieves have any idea how to use it. I hope they are advising people to put fraud alerts on their credit reports... but there are things worse than identity theft. What might that information be worth to a foreign power, or terrorist organization?

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  11. Who was the target? by phorm · · Score: 2

    My question would be, did the thieves know that the computers contained military data, or were they just hijacking computers?
    It said that "hard drives" were stolen... what about the rest of the PC? If other electronic equipment was stolen, it could just be a simple theft.

    Regardless of the target, I have a feeling the military will be doing a detailed investigation. If it's just common crooks, they could find themselves in a whole lotta trouble after messing with the military.

    1. Re:Who was the target? by rmohr02 · · Score: 2, Insightful

      I'm sure there's better people to steal a computer from than the military.

    2. Re:Who was the target? by /dev/trash · · Score: 2

      I bet we'll never find out who stole it. They'll just be a pile of dust.

    3. Re:Who was the target? by jdunlevy · · Score: 2

      Yeah, when an AP story says the "hard drives" were stolen, I'm definitely not picturing a scenario in which thieves open the case, take out the drives, and then run. I bet they just took the whole computer, which to the AP writer probably means "monitor and hard drive." Speculation, but I'm betting they had no idea what they were taking.

    4. Re:Who was the target? by phorm · · Score: 2

      That was my take on things too. I'm assuming they meant the information on the hard drives was lost, but the drive went with the PC. Unless of course the hard drives were rack-stored in a drive-bank - in which case individual drives could have been stolen (indicating that the thieves were after the data, not the hardware). Still, after dealing with tons of clients for computers who refer to the system (chassis/box, drives, etc) as a "hard drive", I'm guessing that you're right on that guess.

      It's pretty hard to make an educated guess/decision on something with such sparse details, hopefully we'll hear more from this a little later - and find out that "hard drives"="full PC's."
      Meanwhilst, I'll bet we have a bunch of thieves with brown stains in their pants after hearing the PC's they jacked contain military property...

  12. Bad, very bad... by TheSHAD0W · · Score: 3, Insightful

    "Yes, Lieutenant. I've already heard your name, rank, and serial number, over and over again. Now, I'd like to show you this photo... Steady! (Hold him, please.) Our sources looked up your next of kin in your medical records... This is a recent photo of your mother and father, hm? Our operatives are quite good at photography, we train them well.

    "Now where were we? Oh yes. Now, Lieutenant, I'd like you to begin talking. And please remember, your parents' lives depend on what you say. Name, rank and serial number are not acceptable."

    1. Re:Bad, very bad... by prisoner-of-enigma · · Score: 4, Insightful

      To a prisoner of war, sitting chained to a chair in some interrogation chamber after just being repeatedly subjected to beatings, whippings, and electric shock torture and probably doped up on sodium pentothal, even the threat of action against their family by someone who has even a sliver of information about them would seem very real indeed.

      Suppose the following scenario: you are kidnapped, taken to a small room and tortured, then someone asks you for classified information, or to betray your country, or to do something that every fiber in your being resists. Then that person proceeds to enumerate the names, ages, addresses, and medical conditions of your family members. Perhaps they include a bit of data on where they go out to eat, or where they work, of if there's an alarm system on their house. They don't have to say where they got the data, the very fact that they have it at all could lead you to believe that they have much, much more of it. Most military members have family somewhere that doesn't live on base (parents, siblings, etc.) Information is the most valuable tool an enemy can have.

      --
      In the end they will lay their freedom at our feet and say to us, Make us your slaves, but feed us. - Fyodor Dostoyevsky
    2. Re:Bad, very bad... by swillden · · Score: 2

      Um, we already have a national ID card. It's flawed, but those flaws will be fixed, and no SSN thefts are necessary to motivate the changes, they're already underway.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    3. Re:Bad, very bad... by Guppy06 · · Score: 2

      "medical claim histories for beneficiaries"

      "No mention of family"

      You missed it. It falls under "beneficiaries." What, do you think the insurance is for soldiers and soldiers only, not their dependants? Whoever has the database has the medical history of the policy holder and everybody else that falls under the policy.

    4. Re:Bad, very bad... by Ron+Bennett · · Score: 2

      The next generation ID could be the biochip...someday most folks may be "chipped" for life...of course learning from the music industry, the government would promote the biochip ID as "Secure ID"...and if so, sadly most Americans would likely fall for the propaganda and accept being "chipped" :-(

    5. Re:Bad, very bad... by dogfart · · Score: 2
      Suppose the following scenario: you are kidnapped, taken to a small room and tortured, then someone asks you for classified information, or to betray your country, or to do something that every fiber in your being resists. Then that person proceeds to enumerate the names, ages, addresses, and medical conditions of your family members. Perhaps they include a bit of data on where they go out to eat, or where they work, of if there's an alarm system on their house. They don't have to say where they got the data, the very fact that they have it at all could lead you to believe that they have much, much more of it. ... Information is the most valuable tool an enemy can have.

      Hmm... Sounds a lot like Total Information Awareness at work

      --

      "dope will get you through times of no money better than money will get you through times of no dope"

  13. Re:Security by bheerssen · · Score: 2, Insightful

    Nah, if the thieves were really after the information and not the hardware, they'd just mount the drives on a new computer. Access the files that way. This just proves that physical security is just as important as on-line security. Does you no good to secure a critical server against online attacks if you put the server in an insecure physical environment. The article implies that the building that contained these servers are standard office buildings. Simple locks on interior doors and many people with access to the building. Not exactly what I'd call secure.

    Encryption is a good point, but what do you think the chances are any of the data is encrypted. Slim?

    --
    (Score: -1, Stupid)
  14. Re:How? by iiioxx · · Score: 2

    How can someone just walk out of a building with a computer?

    Smash window, climb through, grab computer, walk out.

    Isnt the data encrypted on disk?

    Don't count on it.

    Why does a contractor even need SSN's, etc?

    A soldier's military service number is his SSN (been that way since the 70's or so). All of a soldier's records are tied to it.

  15. Just proves the hackers axiom by The+Tyro · · Score: 5, Insightful


    if you haven't got physical security, you haven't got ANY security.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
    1. Re:Just proves the hackers axiom by joshuac · · Score: 2

      Although if the data had been encrypted, and the key kept elsewhere, the customers of the thieves (assuming industrial espionage or military spying was the motivation) would be _quite_ displeased once they plugged them in to see what they had...

      I know, keeping the key elsewhere could have been a total pita in this case, depending on how the data was used/how often the host system was restarted, if it needed to be able to restart itself from a failure with no admin/user intervention, etc. etc...but if you can encrypt the data, at least it is just hardware you lose when your physical security breaks down.

  16. Yeeeeaaaaahhhhh.... by AirmanTux · · Score: 2, Informative

    I happen to be in the military, though just an Airman First Class, and due to the nature of my assignment I have to deal with contractors pretty often. Because of how the system works it seems like most of the time the military is getting hired by the contractors. More often than not we have to meet thier standards and I have yet to see an off base contractor that would meet DoD 'standards' for security. Furthermore, since all of our individual records are tracked by our social security numbers we don't really have much in the way of private information (there's "Privacy Act of 1974" stickers everywhere but that's pretty much a joke to begin with). I'm not sure why there'd be credit card information there and I've never heard of TriWest (Tricare is our health provider, typo maybe?) and judging on past experience I'd be surprised if the affected military are notified. Heck, I'd be surprised if they know which individuals it was. As for whether it was the hardware or software the theives were after, all I'm going to say is a lot happens right here in the Midwest that the general public is never aware of. There are active terrorist cells on US soil but for one reason or another there's not a lot we can do about them.

    1. Re:Yeeeeaaaaahhhhh.... by Daniel+Dvorkin · · Score: 3, Insightful

      Good luck, A1C Tux. It's a hell of a military you've found yourself in -- yeah, yeah, I know, old soldiers bitch all the time (and I'm not that old; I was in from 1989 to 1997) but it really does seem like some things were going to hell right about the time I got out, and the whole Tricare thing is one of them. (My guess is that TriWest is a company formed specifically to handle Tricare contracts.) As a medic, I had to deal with all the harebrained ideas for patient administration that came down the pike, and I don't envy you. Sounds like it's just getting worse.

      Business is not war, and war is not business, and outsourcing vital functions of our national security to private companies that don't give a shit about the welfare of people in uniform is not the way to keep our country safe. Actually, this is true of a whole bunch of governmental functions; the whole "run government like a business" bandwagon that Democrats and Republicans have jumped on with equal enthusiasm is a stupid idea. But that's a whole 'nother argument ...

      --
      The correlation between ignorance of statistics and using "correlation is not causation" as an argument is close to 1.
    2. Re:Yeeeeaaaaahhhhh.... by The+Tyro · · Score: 4, Informative

      Tricare is administered by regions. When you enroll in tricare, you are assigned to a region.

      Northeast, Mid-atlantic, Gulfsouth, etc.

      There is no TRICARE West region... but judging by the number of states mentioned in the article, I'd guess this contractor was dealing with the Central region (15 states), with the possible addition of california (1 state, obviously), or the Northwest region (2 states)

      Just FYI.

      --
      Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
    3. Re:Yeeeeaaaaahhhhh.... by nurightshu · · Score: 2

      A-76 is biting you guys on the ass, isn't it? I swore up and down that A-76 would be the death of Comm Squadrons (Waterwalker here, former 3C2x1 from 75CS at Hill AFB). Besides, I'm willing to bet that the contractors who got brought in to man your helldesk are already telling the liaison office that they're going to need more money since they underbid the military audit statement.

      Not all contractors are bad, though. The folks who picked up the bid for the Hill AFB dining hall beat the hell out of the 75th Services Squadron's cooks.

      Oh, and how's Lackland? If you're an A1C, you were probably there pretty recently. I haven't been down there since '99, when I went through SNS at Jones Hall (and stayed in the Locker House...ugh).

      --
      They that would sacrifice their .sig space for that cliched Franklin quote deserve neither.
    4. Re:Yeeeeaaaaahhhhh.... by nurightshu · · Score: 2

      Sorry about that -- meant to say Keesler and it came out Lackland. New dorms in the Triangle? That's terrible. I personally think every airman should be required to live in 1950's-relic housing at least once. Builds character. You probably never even saw a roach in your barracks; some of the "palmetto bugs" in mine were big enough that they wore their own blue ropes. :-) You haven't lived until you've had to give up a 341 to a bug.

      BTW, what's your AFSC? And do they still warn you about Dumpster Lovin' and Golf Course Lovin' down there?

      --
      They that would sacrifice their .sig space for that cliched Franklin quote deserve neither.
    5. Re:Yeeeeaaaaahhhhh.... by fishbowl · · Score: 2

      "run government like a business"

      The big difference to me appears to be the fact that any business venture has "failure" explicitly available as an option. (If the head of a business says "Failure is not an option", it's just words; it's still an option).

      "A government" might also have this luxury, but if it's stated so, it's not the US government.

      Run the government like a business, indeed. We can all see where that leads.

      --
      -fb Everything not expressly forbidden is now mandatory.
  17. Re:Security by Oob+the+Rhox · · Score: 2, Informative
    Because this is health care information, HIPAA, the health information portability and accountability act applies. Unfortunately, encryption is not required: under technical controls, they state:The following implementation feature must be implemented: Procedure for emergency access. In addition, at least one of the following three implementation features must be implemented: Context-based access, Role-based access, User-based access. The use of Encryption is optional. However, there are also physical access controls required, and clearly those failed.

    The real guts of story might be that this will be a poster child for what can go wrong with centralized health care databases. In the long run, this might be a good thing to have happened.

  18. Lowest Bidder by core+plexus · · Score: 2

    Is it any wonder? These contracts always go to the lowest bidder. I'd not be surprised to learn it was an "inside job", and that something nastier than identity theft or credit card fraud shall transpire. I hope I am wrong. I also remember how sloppy the military was (and still is I would presume) with my records.

  19. Re:How? by nege · · Score: 2

    Why does a contractor need SSNs?? Well for a primary key, goofus! They havent heard of the SERIAL thingy in PostgreSQL as of yet.

    nerd joke rimshot!!

  20. Bring on the TIA! by Isao · · Score: 5, Insightful

    So this suggests that the U.S. Government's Total Information Awareness program would be a nice, juicy target. After all, everything's in one place...

    1. Re:Bring on the TIA! by Martigan80 · · Score: 2

      You are right. Specially since the military wants everybody to have a "smart card" ID with a cheap chip inside that hold all of their information, medical, financial, work history, and you will need this ID to Log into a computer, granted you have a seven digit pin, ONLY NUMBERS! And again the military has outsourced this project. Look for more exciting time of information theft.

      --
      This SIG pulled due to lack of funding. (This damn war is costing too much!)
  21. What obviously happened by jaymzter · · Score: 2

    Some new sysadmin decided to show how forward thinking (can I say that on /.?) he was and decided to sneak linux in through the back door. Hmmmm, now where could he get a server that doesn't seem to be doing anything?? The server wasn't stolen, it's by his desk running samba!

    --
    If thou see a fair woman pay court to her, for thus thou wilt obtain love
  22. HIPAA? by phr2 · · Score: 2

    I don't see how a system with such crappy security could have been in compliance with HIPAA. Anyone understand that stuff well enough to say? It sounds like that company may be facing some penalties.

    1. Re:HIPAA? by SplendidIsolatn · · Score: 2

      speaking as someone who works for a business associate, not a covered entity...On a given day, i may have on my computer, or a department server, sensitive patient information. for my company, a business associate--NOT a covered entity, the physical security is no more and no less than for any other PC.

      however, the primary point we've had drilled into us is that all data not being actively used must be encrypted or deleted. nothing just sitting around.

      so in that respects, if this computer was in an office that was locked up at night, the physical security isn't really a hipaa violation (as far as I know). the unsecure data is.

      On top of that, HIPAA isn't even fully enacted yet, so they don't have to worry about it to begin with. just because a law has been passed and people aer getting 'ready' and 'compliant' doesn't mean it is enforced yet.

      hope that clears some stuff up. i'd use more caps, but it's late and i'm tired =)

      --
      sig--we don't need no goddamn sig
  23. Terrorists by psyconaut · · Score: 2

    Imagine how much fear a terrorist group could install in US military personnel with that sort of date. Makes you think.

    -psy

    1. Re:Terrorists by nurightshu · · Score: 2

      Imagine how much fear a terrorist group could [instill] in US military personnel with that sort of [data]. Makes you think.

      Yes, it certainly does make me think. For about ten seconds. I was in the USAF myself, and I have a pretty good idea exactly how much fear there will be. Very little.

      The fact that TriWest is essentially an HMO for soldiers, sailors, and airmen doesn't really make them all that different in the broad strokes from any other HMO. If your health care data were stolen from your HMO, would you be afraid that some nefarious group of terrorists was planning to use it for some sort of bioweapon attack, or would you be more worried about the more pedestrian implications: identity theft and credit card abuse? That's what my father (who's still using Tricare's veterans' program) is concerned about.

      I doubt that you'll hear from a lot of servicemen quaking in their combat boots about this. Now, if the terrorists could interrupt the beer deliveries to every NCO club in the world...that's frightening.
      --
      They that would sacrifice their .sig space for that cliched Franklin quote deserve neither.
  24. Re:How? by WetCat · · Score: 2

    When people say "the data on the computer should be encrypted" I usually reply "with what?"
    You cannot just encrypt the data, you can only
    encrypt a data with a key.
    Storing key on the same computer with the data
    is a waste of time and money, it's the same situation as storing the key from your apartment
    under the rug at the apartment's door.
    Of course some data can be mangled by MD5ng or
    SHAing (hashing) it -
    a good read about this (and related) technique is at Translucent Databases,
    but technically it's not an encryption.

  25. identity theft already rampant by Longing · · Score: 2

    I'm currently serving in the military. Our SSNs are tied to all of our records - financial, medical, everything.

    The number of credit card numbers that TriWest has is probably relatively small. I know they don't have mine. I think the only reason they would have to need credit card information is if a soldier had to pay for a medical procedure that isn't 100% covered (usually involving dependants/spouses).

    The biggest threat that this theft creates would likely be identity theft, although due to the aforementioned prevalent use of the SSN in nearly all military records, this might not even substanially raise the exposure service members already face. Google shows scores of web sites and articles regarding military identity theft.

    I guess that's what I get for serving my country. :-(

  26. Encrypted Files? by gizmo_mathboy · · Score: 2

    Did the DOD think to have these sensitive files encrypted? Don't most online stores encrypt their credit card databases now?

    I may not be the most paranoid person I know and I think it's a bit crazy to go to such lengths but if a file is that important why wouldn't you?

    Why not go the extra mile and use and encrypted file system as well? Wait, that's the paranoid side of my thinking again.

    I guess it takes a lot of high profile incidents like this to get folks to wise up about security on all levels.

    1. Re:Encrypted Files? by gl4ss · · Score: 2

      if there was some password that was needed to be typed everytime the computer was turned on, that password would have been on a post-it note underneath the keyboard, or the password would have been the name of the building..

      granted, some system that fetched the key from the network could have worked well and saved the day(the hd would be useless unless connected to the isolated network.. but, if you were running windows and the data was really critical that could have easily ended up in a situtation where even you can't access the data.)

      slightly offtopic..
      there's really ridiculous amounts of documents considered secret in militaries. for example, some adverts/offers from military suppliers are stamped with 'secret' and filed away, same adverts you would get by phoning the company and asking them for brochures.. so the important stuff gets shuffled in not so important secret stuff..

      --
      world was created 5 seconds before this post as it is.
  27. It isn't. by StupidKatz · · Score: 2

    Trust me. Unless it's actually classified... it's not encrypted.

    Healthcare data isn't classified.

  28. tricare is a POS by tf23 · · Score: 4, Interesting

    If you have ever had to deal with Tricare, I feel your pain.

    It is *the* worst insurance system in the world.
    Call them twice - ask the same question - you will get a different answer 85% of the time. There are times, infact, where it's been better to *not* use them at all, and just pay outright.

    I feel for all you who are forced to use tricare, and are now possibly screwed somehow because your info was stolen. Keep your eye on your accounts and whatnot, I know we will be doing so more then ever.

    1. Re:tricare is a POS by madcow_ucsb · · Score: 2, Insightful

      No shit. I'm a dependent (dad's retired AF). Bastards make me drive over 1.5 hours to go to a CLINIC at Vandenberg AFB even though I can think of 3 or 4 full-service hospitals and countless (better) clinics witin 10-15 miles from me (in Santa Barbara, CA). I should call them again, maybe this time they'll actually let me have a local doctor.

      Give me my mom's kaiser any day. They might make me drive the same distance but at least it'll be to a real hospital with doctors that know what they're doing....

      Oh well. Guess I won't have to deal with them again come June when I get my degree...good riddance.

      But if Tricare's security is anything like the rest of their organization I can only say I'm surprised that it took this long for this to happen...

  29. Or... by VistaBoy · · Score: 2, Funny

    One of the doctors needed to back up his hard drive for a reformatting at home and thought "Oh, if i swipe it for the weekend, nobody'll notice."

  30. RTFA by dackroyd · · Score: 4, Insightful

    It's in the first line.

    Thieves who broke into a government contractor's office snatched computer hard drives containing Social Security numbers, addresses and other records of about 500,000 members of the military and their families.

    Only the harddrives were taken from the machines, so unless the thieves were desperate for more space to download mp3s onto, then it's quite probable that they were just after the data.

    --
    "Free software as in beer, copy protection as in racket" - Telsa Gwynne
  31. Bear with me a moment... by StupidKatz · · Score: 2, Insightful

    Mugging victim: ... gah! Police officer! That man over there just punched me in the face and stole my wallet! Help!
    Policeperson: Sorry, you should have treated that wallet with more care. In fact, here's ticket for a few hundred million dollars that will help motivate you to "take better care" of your wallet.

    1. Re:Bear with me a moment... by pVoid · · Score: 2
      Although I agree with you, this is a more accurate version:

      Old woman hires person because she knows she can't protect her wallet. Person charges old woman money for it. Person gets robbed, doesn't put up a fight... says "fuck it, I'm not getting in a fight over someone else's friggin wallet"...

      Old woman scratches her head.

      The other edge of the sword though is this:

      Old woman... [same as above yadi yada]... Says to Person, you know, I'm paying you an awful lot to just walk next to me holding my purse. So I'll pay you just to walk and hold my purse... $<minimum wage>/hr (because, as chris rock says: "I'd pay you less, but it just ain't legal"). Person gets mugged, and thinks, "Fuck! I'm just getting paid to walk... not fight".

    2. Re:Bear with me a moment... by GLX · · Score: 2

      Except that only affected you. Your money. Your wallet. Your identity, by chance. And chances are there's a lot more information in these files than what's in your wallet.

      That's right. That bastard mugger affected your wallet, not the wallets of 500,000 other people.

      Get real. People and corporations need to be held accountable for their actions - otherwise why would something like HIPAA exist in the first place? Yes, the people who stole it are deplorable and need to be punished - but the people who allowed it to be stolen so carelessly hold accountability, too.

      --
      Sig (appended to the end of comments you post, 120 chars)
  32. Identity Theft heaven by Anonymous Coward · · Score: 2, Interesting
    One of my co-worker's husband recently
    had to prep all of his vital information "in
    the event of". This data probabaly contains
    all the info one could ever desire to carry
    out succesful ID theft:
    • *All* vital stats (in original form?) including
      for dependents?
    • Individuals that will be unable to detect
      the theft for an extended period
    • A SNAFU the size of Iraq to keep the
      authorities busy
    My solution:
    Dissolve the assets of the company
    as a lesson for protectors of our data, and
    make a slush fund to pay out when the
    attacks start.
  33. Re:How? by JourneymanMereel · · Score: 2, Informative
    Why does a contractor even need SSN's, etc?

    In the military everything is tied to your social security number. It's on all my paperwork from the enlistment contract to the piece of paper where I agreed not to have sex w/my recruiter. They put it on the ID cards. I had to use it whenever it went to sick call. It's spray painted on the outside of my duffle bag. It's even on a chain that I'm wearing around my neck right now (aka, my dog tags).

    But even out in normal civilian life, the social security number is extreamly overused. I tried to test drive a car once and the dealer wouldn't let me because I wouldn't give them my SSN.

    --
    Life has many choices. Eternity has two. What's yours?
  34. Just after the SSN? by CamMac · · Score: 5, Insightful

    As a member of the military, I am ~really~ curious to know what they could do with that info.

    Someone mentioned immunization records. But who cares if some 80 yr old retired Sgt Major had his TB recently? And untill you correlate Soldiers with Units, that info won't do you much good. If you wanted to know that, why not steal if from the Unit... it wouldn't be to much harder; and would provide /alot/ more info. Alot.

    I personally think that they where after SSN's, and just happened to view a haul of 500k as too good to pass up. I don't believe that the fact it was military was of consequence. Which is why I also believe that it was American Civilians that did it, not some Foreign Agent. If so, I'm f*'ing pissed.

    I don't need to say how well you can screw someone over with thier SSN; imagine the entire Military preoccupied with sorting out thier lifes; worried about a wife (or husband) and children having to deal with identity thieft while the soldier is busy overseas.

    --Cam

    --
    All jocks think about is sports. All nerds think about is sex.
  35. Re:Security by pVoid · · Score: 2
    Nope.

    For the same reason that basically any kind of media out there ultimately can't be hack proof, a compromised box will be hackable regardless of the OS. In fact, that's quite independant of the OS. It's only the FS that would determine how 'readable' the data on a box is...

    See the issue is: no matter how strong crypto you use, you need to store the key somewhere. And I'm pretty sure these guys didn't have some sort of centralized key server...

    At best, all they need is some guys with scruffy beards and pimples stuck in a basement for a week, and a never ending supply of Mountain Dew.

    At worst, they boot the system and it's ready to fly.

    Whamo.

  36. *sound of smacking forehead* by Guppy06 · · Score: 2

    If they have the freaking media in their hands, no amount of software tricks can secure it. Unless forensics can catch up with them, they have all the time in the world to apply as many monkeys and typewriters as they wish. They're not going to say "Oh, gee, it's going to take days to break this encryption. We better return the computers instead."

    1. Re:*sound of smacking forehead* by rodgerd · · Score: 2

      Yes, but for a strong enough encryption of the FS, "a while" will equal years. If the information is obsolete before it can be accessed, it's worse than useless.

  37. Simple solution by Tuffnut · · Score: 2, Funny

    Attach GPS compatible tracking devices inside the computers.

  38. Which is more disturbing? by Guppy06 · · Score: 2

    The scenario, or the fact that someone thought this was "funny?"

  39. Hot lead in the case... by SethJohnson · · Score: 2


    Has anyone thought to check Kevin Mitnick's house for the stolen computer?
  40. your analogy is wrong by g4dget · · Score: 3, Interesting
    Your analogy is wrong. Among other things, your analogy doesn't take into account that there are three parties involved: the victim, the thief, and the party to which the valuable property was entrusted. A better analogy would be...

    Traveler to airline: Where is my luggage?

    Airline: We don't know. We left it on the sidewalk last night, and today it's gone. Sorry, it's not our problem. File a complaint with the police, maybe they can find it.

    You see, your private information is valuable. If it falls into the wrong hands, you may lose your life savings. Companies that you entrust with it have a duty to treat it with care.

    Furthermore, the tax payer shouldn't be responsible for tracking down losses that are enabled by the complete carelessness of poorly run businesses.

    It's a well-established legal principle that if you entrust somebody with something valuable, in many cases, they are legally responsible if it's lost or stolen if they didn't take proper care of it. In fact, airlines are liable for loss of your luggage even if they did take proper care of it.

    Since personal information is often much more valuable than luggage and since losses are hard to quantify (e.g., suffering from identity theft, etc.), penalties should be stiff.

    If a company takes reasonable care to secure their computer systems physically and against break-ins, then they shouldn't be penalized for negligence when data is stolen (although they may still be liable). But this case, like most others, smacks of complete negligence on the part of the company.

  41. Re:RTFA by FTL · · Score: 5, Informative
    > Only the harddrives were taken from the machines

    Keep in mind that when geeks like us talk about 'harddrives', that's not the same thing as what the general population refers to as 'harddrives'. Nearly every non-geek I've met thinks that the case is the hard drive.

    These thieves may have stolen the computers (leaving the bulky monitors), and the non-geek reporter wrote that they only took the harddrives.

    --
    Slashdot monitor for your Mozilla sidebar or Active Desktop.
  42. Military REQUIRES DNA samples, security on it? by bubblegoose · · Score: 4, Interesting

    About 8 years ago when I was in the Navy, we were REQUIRED to submit a blood sample and cotton swab of the inside of my mouth. We weren't given a choice, we were told refusal would be grounds for discharge.

    We had a lot of questions about this such as; storage (where, how long), would they be destroyed after discharge, could it be used against us(in legal proceeding, for insurance purposes)?

    We weren't given the answers to those questions. Now I'm wondering where the hell that vial of blood and cotton swab is right now. How secure is it? How could a DNA sample labeled with my SSN be used against me?

    --
    I hope that someday we will be able to put away our fears and prejudices and just laugh at people. - Jack Handey
    1. Re:Military REQUIRES DNA samples, security on it? by Quixote · · Score: 2

      DNA samples are used to ID the remains, in case identification with any other means (such as dogtags, etc.) is impossible. Check DFDIL for more information.

    2. Re:Military REQUIRES DNA samples, security on it? by bubblegoose · · Score: 2

      Thanks for the link. I'm filling out the the destruction form and photocopying my DD214 now.

      --
      I hope that someday we will be able to put away our fears and prejudices and just laugh at people. - Jack Handey
  43. Oh, I feel safer now -- NOT! by NewtonsLaw · · Score: 2

    So, now that there are moves to significantly increase the amount of information gathered, analyzed and stored on every citizen in the name of a war against terror, how are we supposed to feel confident that this information is not going to be stolen by some terrorist group or spammer and used against us?

  44. Rather than? by MacAndrew · · Score: 2

    Rather than spending money on tracking down and throwing a bunch of clueless hackers in jail

    It's the "rather than" that blows me away. It's not just that we have no way of knowing who was behind the crime, clueless or not, but that you somehow think there aren't the resources to go after everyone responsible.

    Absent some sort of immunity, the contractor is civilly liable for consequential losses to both the government and the individuals. They appear quite aware of this judging from their remedial steps, and they have plenty on the line without the government butting in with "penalties." At worst the company was negligent -- and we don't know that, either. There is not a thing in the articles suggesting TriWest was at fault. As it now stands they may be a mere victim.

    By my count thus far you're comment is riding atop three shaky assumptions. You're lucky there's no fine for ill-considered speculation.

    1. Re:Rather than? by Zalgon+26+McGee · · Score: 2

      Before DoD will discolose information to contractors, they must meet certain security standards. If a few punks off the street can waltz off with the medical records of 500k+ service personnel and their families, TriWest has failed to maintain the security accreditation they were granted.

      Watch for TriWest to lose all their government business in the near future; they have shown themselves unable to meet the minimal standards required to secure personal information (let alone information dealing with national security!)

      --

      ---

      Book(n): Utensil used to pass time while waiting for the TV repairman

    2. Re:Rather than? by MacAndrew · · Score: 2
      If a few punks off the street can waltz off with the medical records of 500k+ service personnel

      Punks? Where are you getting this stuff? They have no idea who the thieves were. It is this kind of prejudgment without facts that I was objecting to. I don't see the basis for your inference, not yet. My first question is why there wasn't encryption -- but then maybe there was.

      I just looked and found a little more detail, which suggests laxity but not waltzing. It is still hard to say, and the pub may be biased towards military personnel. It is unclear what "apparently gained access to a property manager's office" entailed doing. Inside job?:
      The break-in occurred Dec. 14, when a thief or thieves stole every hard drive out of TriWest ``servers'' used to store enrollment and claims storage. TriWest for the past year has housed its servers in industrial park offices in northwest Phoenix. The thief apparently gained access to a property manager's office, stole a master electronic key and entered TriWest spaces with ease. The office was not protected by surveillance cameras. Electronic door records show the thief was confident enough about not getting caught to make two trips, in and out, of the secured area.
  45. Heimatsicherheitshauptamt by Alien54 · · Score: 2
    So much for the efficiency of the Heimatsicherheitshauptamt, roughly, the "Homeland Security Main Office"

    I recommend German for all government titles of such offices.

    ;-)

    It has a certain satiric edge

    --
    "It is a greater offense to steal men's labor, than their clothes"
  46. Why the hardware was stolen ... by dougmc · · Score: 2
    This opens the door to speculation about who would be interested in the data held by a military contractor and what they will do with the information.
    Of course, there's another option --

    That the thieves had no idea what data was stored on the computer(s), and just wanted to sell the hardware.

    Needless to say, Triwest and the miltary have to plan for the worst, and have to assume that the data is actually going to be used for something, rather than just wiped when somebody fdisk's the computers and installs their OS of choice.

    Unless the theives knew what they were stealing and stole it for the data (which I imagine would be worth way way way more than the hardware it's installed on -- the military and Triwest certainly will consider it so) and so they destroy the hardware rather than trying to pawn it, they're *very* likely to get caught. The serial numbers are likely to be known, and the police will be looking for them very actively.

    And if they don't even bother to wipe the disk (quite common in stolen computers, apparantly), the buyer of the computer may find all this stuff on the computer, and may have heard of this story, and will call the police ...

    And if they do catch somebody, that guy is going to get hit with a lot more than just a simple burglary rap. He'll probably be lucky if they don't classify him as a terrorist (with all the civil rights violations that go along with that) ... even if he's just a simple (but stupid!) burglar ...

  47. Data on all media should be encrypted by Skapare · · Score: 2

    The data on all media, including hard drives, should be encrypted. When a computer boots up and needs access to that data, an unswappable process needs to get the passphrase/key so that the information can be made available at run time.

    --
    now we need to go OSS in diesel cars
  48. Re:Security by mackstann · · Score: 2

    what a boring comment to be modded up.

    he said linux!!! mod him up!!!!!

  49. Re:RTFA by danamania · · Score: 3, Informative

    This is exactly what happened recently when a computer theft racket was exposed where young kids were sent to steal machines from schools here.

    Whoever reported it wrote that kids were paid up to $AUS500 for each "hard drive" stolen from schools - the reality is kids were allegedly paid this much for stealing brand new fileservers and laptops.

    a grrl & her server

  50. Problem of Putting All Keys in One Place... by Ron+Bennett · · Score: 2

    This recent incident again illustrates the dangers of putting all one's keys so to speak (ie. social security number, name, address, etc) all in one place.

    Though it could be worse...at least most "keys" government/industry have for individuals can be changed in instances of severe abuse of one's identity. But as biometrics come more into use, then the stakes become even greater...how does one revoke themselves?...Suicide perhaps?

    Anyways, hope folks who design and implement these security schemes dispense with this "let's put everything in one place" mentality and design and build systems that feature more distributed security...otherwise there will continue to more and larger incidences of identity theft, etc.

    1. Re:Problem of Putting All Keys in One Place... by Ron+Bennett · · Score: 2

      Encryption is far from full-proof as others here have explained. Also, where would the key be stored? And no known encryption system other one-time pads (I doubt they're going to use that...nor realistically could they since one-time pads have extreme limitations in how they can be used to remain secure) is unbreakable.

      My point is they should NOT store all that information together anywhere! No single entity (business, hospital, etc) should ever have all of the same information on a particular person that any other entity does - and better yet each entity should assign one or pieces of unique information that no other entity, nor perhaps even the individual themself, would ever know.

      Simple example...instead of a college or whatnot using one's social security number (which isn't truly unique - amazing how many people don't know that) as the person's record number, use a unique in-house number instead; many colleges, etc already now do this.

  51. Re:Protection by Anal+Surprise · · Score: 2

    Haha, very funny. You want to know what a military contract means? It means that the private firm will get PAID. It's not much of a stretch to blame this on privatization. Sure, government agencies aren't much better, but they're a bit less of a hodge-podge of security policies and standards. Emphasis on the "bit".

  52. Re:RTFA by Ridge · · Score: 3, Funny

    Uh no... Your non-geek translator must be malfunctioning. The case would be known as the "CPU". Thusly a non-geek "harddrive" would in fact be a 3.5" floppy, or alternatively, if they are a more advanced non-geek, it would be a ZIP disk. Of course the bulky monitors of which you speak could be translated to "the desktop" or, perhaps, "the window". Of course it's all moot, since they're going to fuck up their machine irregardless and you'll be getting a phone call at 2am after they try to insert their coffee into the "cup holder".

  53. Re:RTFA by NeoMoose · · Score: 2, Funny

    Only the harddrives were taken from the machines, so unless the thieves were desperate for more space to download mp3s onto, then it's quite probable that they were just after the data.



    Well shit, let's call up the RIAA and let them track the f***ers down.

  54. Re:How? by MarcQuadra · · Score: 2

    Really? I walked out of a large dentist's office after a service call with four 4GB drives of patient data just by saying "Can I keep your _OLD_ drives? I'm an enthusiast and these have hobbyist value!" The doctor told me to have fun with them. I trashed them after they sat in my rooom untouched for months, but I'm quite sure I could walk into pretty much any office with a computer-service company shirt on and a Compaq box and say "I'm here from JackYouTech to do a minor update to the servers, Please lead me to the closet." And successfully rip off the data.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
  55. Solitaire and Porn.... by telstar · · Score: 2

    My bet is the machine was stolen so somebody could play Solitaire and download porn at home...

    Probably nothing sinister....

  56. I know who did it! by bruthasj · · Score: 3, Funny

    It was one of the IT dudes' son playing UT 2003 and said, "Man this GForce card rocks! Lemme take it home and swap it with my Trident."

  57. Why consider the obvious ? by _Spirit · · Score: 2

    Believe it or not, people actually steal computers because they are worth money.

    Isn't it more probable these computers were just stolen by some lowlife to sell them to make some money. The fact that it took a cpl of days to even realise that computers were missing makes it reasonable to assume that the hardware wasn't very well protected.

    It seems like everything these days has to be about terrorism and national security to give the likes of Bush etc. more ammunition to do stupid things. Why is Slashdot participating ?

    --

    beauty is only a light switch away

  58. Some questions by greenrd · · Score: 2
    I don't need to say how well you can screw someone over with thier SSN

    Why is the US system so ridiculously vulnerable to identity theft? What would it take to secure the system? Can any Europeans opine on whether European smartcard identity systems are more or less secure than SSNs?

  59. Easy to do on Linux by greenrd · · Score: 2
    This is now easy to do on Linux without patching the kernel - thanks to the loop-aes project. The installation instructions are very detailed and comprehensive.

    Personally, I only encrypt some of my partitions, for efficiency reasons, but in principle it's possible to encrypt all of your partitions (except a tiny /boot partitition).

    1. Re:Easy to do on Linux by Skapare · · Score: 2

      Personally, I still hate having encryption being done by "loop" device mechanisms. Moving too much out of the kernel might mean better kernel stability in the absence of more work to keep it stable, but it also ruins the uniform and secure abstractions. Ultimately there needs to be a new layer between kernel and processes, but that's getting way beyond the topic at hand. Instead, it should be integrated into the virtual device layer and virtual filesystem layer. And maybe someone could add decryption to grub and lilo so that we can even encrypt /boot. But for the most part, it's the patient health data (for which there is a huge black market by insurance companies, who also buy data from your grocer about your eating habits), the credit card data (especially stored at porn sites), and your personal porn, music, and movie collections, that really need the encryption ... not the kernel or even the /usr files.

      --
      now we need to go OSS in diesel cars
  60. Easier than that by The+Tyro · · Score: 2

    Digital pix can be Emailed to some poor soldier's torturer overseas in mere minutes... personally, just the thought of that chills me to the bone.

    All they need is one person who can get on base... contractor, volunteer, or reservist. Heck, even somebody's dependent teenager might fancy himself a political dissident and "do his part against the war." (I'm not ripping on principled objectors... we're talking traitors here) That's a huge number of people, and enough that you could probably find a "fifth column" among them, particularly if you're fighting an unpopular conflict. Enemy Intelligence agencies will exploit all kinds of things to coopt people... ethnic loyalties, family ties, sex, money, drugs, the foolishness of youth... the number of ways you can compromise a person and turn them into a spy is endless.

    It's even easier if what they are asked to do is seemingly innocuous... "snap some pictures of house #X on Patton Street. Just some pictures, nothing else."

    Also, people do live off-base. What about those bases where there is not enough on-base housing, or on-base housing has a waiting list of a year or more? The latter scenario is common in some states where the extreme cost of living/housing drives everyone to try to live on-base. Don't think that those military budget cuts haven't affected the housing availability. The housing military can afford off-base is typically in a seedier area, often apartments (particularly for junior officers and enlisted). Those areas are easy to surveil... lots of traffic, people hanging around... you can even rent an apartment in the same complex if you want to watch a "high-interest" target for a longer time frame.

    This type of thing is nothing new... terrorists like the Red Army Faction, Black September, November 17, et al have done meticulous surveilance and research on their targets. There is a reason the military trains its personnel to be on the lookout for surveilance, tails, and the like (obviously, the more sensitive your position, the higher your suspicion). More than anything else, it pays to make yourself a harder target, and to act on your suspicions. If joe Al-Queda sees some security types sniffing around, they'll likely abort for an easier target.

    The loss of this data is a huge screw-up on the part of the healthcare contractor. There is little more a terrorist organization or enemy power would need than those files. Those CID investigators better be feeling the heat.

    It boggles the mind.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  61. Re:Security by blankmange · · Score: 2

    Stop hoping for the absurd: Government contractor in the healthcare field, using something out of the ordinary (anything other than Windows..) and using something other than a log-in password???? As an former healthcare employee and now a government employee, I can tell you that the security measures you are hoping for do not exist. Bone-stock Compaqs or Dell workstations, running Win98 or Win2K with nothing but log-in passwords (which are specified by the employees, not sysadmins...). The security beyond the physical security (obviously slim and none in this instance) is absurd and virtually nonexistent.

    --
    ...we are from the government - we are here to help...
  62. Re:RTFA by mrfiddlehead · · Score: 2, Insightful

    Dunno about that ... I used to work in a University and the thieves often would steal only the harddisks, or ethernet nics (at the time the cards were a bit more costly). I suspect this is because a single person can walk out of a computer lab with upwards of 50 harddrives, but only one computer. Oh yeah, DIMMS were another popular option.

    --
    :wq
  63. Re:RTFA by Lars+T. · · Score: 2

    It doesn't say that the harddrives were taken from computers. Could have been a RAID tower, a SAN or even a box full of those pull-out HDs.

    --

    Lars T.

    To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

  64. Credit cards? by nolife · · Score: 2

    Credit card numbers? I do not see the connection between your medical records and credit card numbers. When you are active duty you and your dependents DON'T pay for healthcare, there is no "billing", your military ID card was your payment. No one accepts money or cards at the hospitals or healthcare facilities, you could not pay someone if you wanted to. The only time I'd ever get bills is when one of my dependants went somewhere other then a military facility. I'd get a bill from the specific facility (not the military or their insurance company) of a small % of what was not covered. Maybe things have changed or this story is lacking information. Another question for this contractor.. Why would billing and medical information be in the same area anyway?

    --
    Bad boys rape our young girls but Violet gives willingly.
  65. in the real world, we don't find criminals by g4dget · · Score: 2
    It's the "rather than" that blows me away. It's not just that we have no way of knowing who was behind the crime, clueless or not, but that you somehow think there aren't the resources to go after everyone responsible.

    Have you ever been the victim of a property crime? I have, multiple times. There isn't any real effort at finding the perpetrators or recovery. It's the same with identity theft. I've been a victim of that, too.

    If any of those 500000 innocent people have their identity stolen and their life savings taken away, most likely, it will ruin their credit ratings for years to come. They'll get their money back, eventually, because the credit card company eats the loss. But nobody will make an effort to find the criminals, and nobody will compensate the victims for the time and money they'll spend recovering their money and restoring their credit rating, not to mention the anguish and other problems.

    The sad fact is that we already don't try very hard to find the perpetrators in a lot of property crimes--because it's too expensive.

    The other sad fact is that we don't go after companies that treat data negligently. But while we can't easily stop muggings on the street, it is easy to stop mass theft of personal data from computer servers. The technology is there. It isn't very costly even. Companies just need to deploy it. And the only incentive for deploying it is if they face big risks and penalties when something goes wrong. Instead, banks keep deploying ASP on NT servers, don't use encryption to protect data, and don't bother keeping their systems up to date.

    Absent some sort of immunity, the contractor is civilly liable for consequential losses to both the government and the individuals.

    Yeah, and they'll pay up to individuals when hell freezes over. At best, they may play nice with the government because they want another contract.

    They appear quite aware of this judging from their remedial steps, and they have plenty on the line without the government butting in with "penalties." At worst the company was negligent -- and we don't know that, either. There is not a thing in the articles suggesting TriWest was at fault. As it now stands they may be a mere victim.

    I cannot construct a scenario in which the company could be a "mere victim". Anybody who has 500000 personal records stolen, in any shape or form, is almost by definition, negligent. At a minimum, the data should have been encrypted on disk with a key in volatile memory, so that if anybody walks off with the hardware, the data is useless. This is in addition to reasonable physical security--even for our rather non-secure data center, we have 24h guards and various alarms.

    The only way I see in which the company could have been a "mere victim" is if they had been blackmailed into giving up the data and its cryptographic keys, under threat of death to hostages. That clearly didn't happen.

    1. Re:in the real world, we don't find criminals by MacAndrew · · Score: 2

      I sympathize with your multiple victimizations, and happen to fear identity theft a great deal. It's terrible that they don't run these things down, but the governement, especially federal, focuses on high-dollar loss cases first, and underestimates these misery crimes.

      Frankly IMHO the liability for identity theft should be squarely on the creditors who extend credit or perhaps gov't agencies that issue ID on insufficient proof of identity. As it is now, credit card companies do not "eat the loss," they pass it on as higher interest rates. Now, if the credit cards companies really sustained the losses, we'd see major pressure on the gov't to do something. Look what their efforts for bankruptcy reform -- because it would increase profits for minimal effort. Being stingier about extending credit to everyone and the family dog would hurt profits.

      But I still don't understand "rather than" instead of "also." Mitnick was largely tracked down by a private party, anyway. Prosecuting him was inevitable -- he'd already done time twice before and fled supervised release. It is impossible to say what further damage he might have inflicted, as he appears to have the morals of a small child. And while it is true "we can't easily stop muggings on the street," we definitely can't stop them by declining to prosecute the offenders. Quite the opposite. I'm sure Mitnick's fate, just or unjust, has others very worried about crossing the line and getting caught.

      I suspect your definition of negligence is over the top, perhaps not. As I noted, the srticles don't say whether the data was encrypted, though one might infer not. But no amount of a victim's stupidity exonerates the crook. If both are guilty, punish both.

    2. Re:in the real world, we don't find criminals by g4dget · · Score: 2
      But I still don't understand "rather than" instead of "also."

      You need to read more carefully: the "rather than" was qualified by "clueless hackers". I think some cyber criminals should still be tracked down and prosecuted: organized crime, people who deliberately injure or kill by hacking, etc. But people like Mitnick aren't worth it. We have limited resources for law enforcement and the legal system, and we need to allocate them carefully to protect the most vulnerable in our society, not companies too cheap or clueless to protect their computer systems.

      I'm sure Mitnick's fate, just or unjust, has others very worried about crossing the line and getting caught.

      And Mitnick's fate will give companies further excuse to avoid their responsibility to run their systems securely.

      Instilling fear in a huge hacker population isn't going to be very effective because there are enough self-destructive people around to do this sort of thing anyway. On the other hand, instilling fear in corporate CIOs about liability is going to work much better: they have enough to lose (civil and possibly criminal liability), and they can, in fact, secure their systems with a small investment.

      That's why going after negligent companies and not going after people like Mitnick is important if we are ever going to get any kind of information security.

      Mitnick was largely tracked down by a private party, anyway.

      Fine. Let the private party sue him in civil court, at the private party's expense. There is no need to burden the tax payer or legal system with this.

      But no amount of a victim's stupidity exonerates the crook. If both are guilty, punish both.

      I never said it "exonerated" the crook. But we make decisions on who we track down and prosecute every day. And the sad fact in America is that the police and legal system, right now, does not seem to try very hard to protect and enforce the rights of individuals.

    3. Re:in the real world, we don't find criminals by g4dget · · Score: 2
      Regardless, Mitnick aside, I don't for a second believe the break-in described here had anything to do with clueless hackers. These were burglars who would just be going after other prizes if these were unavailable. I suspect an inside job, which is particularly hard to defend against.

      I agree that these people probably were after the hardware and that it probably was an inside job. However, they may well re-sell the data now and find it more valuable than the hardware.

      How the hardware was stolen shouldn't matter, however, for the security of the data: it is easy to ensure that data becomes inaccessible when hardware is physically removed. Not putting such mechanisms in place is where I think the company was negligent. (Similar comments apply to when criminals manage to steal credit card and customer databases from web sites--with a minimally security conscious design, that's trivial to prevent.)

      Sadly, the same is true for many other companies. I think most companies probably don't even realize that they can protect the data in such cases; their "technologists" are lost somewhere in a haze of ASP/.NET/J2EE and can't be bothered with pesky details like disk encryption.

      But if this became a high-profile prosecution of both the company and the CIO for mishandling of private data, resulting in stiff fines or worse, you can bet that other companies would (1) realize that they can do something to prevent this and (2) invest the modest amount of money necessary to deal with it.

  66. Expect more of these -- and a few clarifications by SynCrypt · · Score: 3, Insightful
    We're likely to see many more of these types of scenarios as long as the government continues allowing (even encouraging) large-scale data gathering -- and as long as companies aren't held responsible for there mistakes.

    Large databases with diverse pieces of personal information one database with inadequate protection are just too attractive a target -- 500,000 social security numbers? The amount of money identity thieves can make from the sale of those ssns, and the damage done to individuals, is staggering. But will there be any penalty beyond a slap on the wrist for insufficient security?

    To clear up a few misconceptions that I've seen from the posts:

    HIPAA is now worded in such a way that it allows health care providers (and other "covered entities") to share medical information about a patient without consent for a number of reasons. The result is that information in your file may be shared with others without you ever finding out. The best place I've found for information on HIPAA is at the Health Privacy Project . Go to their page and do a search on "HIPAA" and you will find out everything you ever wanted to know about HIPAA.

    HIPAA makes it easier to circulate information once gathered, but it is not itself a storage system. For a huge storage system, go check out the Medical Information Bureau (MIB) web site. They have a FAQ about what they do, what medical information they store, and who they share it with. MIB exists to prevent fraud (a good thing), but I'd sure like to know what their security is like.

    Finally, for another reason to repeal HIPAA and decentralize information, read about the "Emergency Health Powers Act". Again, designed for good reasons, but could be applied in very heavy-handed ways. The Health Powers Act specifically shields companies from liability.

  67. Re:How? by packeteer · · Score: 2

    In win2k the key is stored on the same computer. It is protected from the wrong user getting to it but NTFS can be broken. If you happen to lose your key on win2k sure your fucked and nobody can help you but if you keep the key around someone else can get it as easily as you.

    --
    unzip; strip; touch; finger; mount; fsck; more; yes; unmount; sleep