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Cracker Gains Access to 2.2 Million Credit Cards

Doctor Sbaitso writes "CNN reports that a hacker bypassed the security system of a company that processes credit card transactions and gained access to approximately 2.2 million Visa and MasterCard credit cards. Fortunately, none of them seem to have been used fraudulently."

65 of 500 comments (clear)

  1. CC# generators. by laymil · · Score: 5, Funny

    pfft, back in my day, we could generate as many valid credit card numbers as we wanted. of course, those usually got used fraudulently....

    1. Re:CC# generators. by Chester+K · · Score: 4, Funny

      pfft, back in my day, we could generate as many valid credit card numbers as we wanted. of course, those usually got used fraudulently....

      Pfff... I could even make them by hand, before they started cracking down on correlating expiration date to card number. Ended up having a nice interesting talk with the FBI about that a couple years later, unfortunately.

      --

      NO CARRIER
    2. Re:CC# generators. by prockcore · · Score: 3, Interesting

      Pfff... I could even make them by hand, before they started cracking down on correlating expiration date to card number.

      Up until about 4 years ago, you could use the CCtest# (4111-1111-1111-1111) to use the credit card phones in LAX and a few other major airports.

  2. What? by batboy78 · · Score: 5, Funny

    Damn white boys need to stay away from them computers!!

  3. Crackers by harks · · Score: 3, Funny

    I dont like the use of racial slurs like that on /.

  4. Slashdot Ads by absurdhero · · Score: 3, Funny

    So THATs why $5 was paid to Slashdot without me remembering!

  5. I think not. by Latrommi · · Score: 3, Insightful

    Fortunately, none of them seem to have been used fraudulently.

    And how exactly do they know that all 2.2 million credit card #'s haven't been used fraudulently? I'm sure that there are at least a small percent of any given set of 2.2 million credit card #'s that are used fraudulently.

    1. Re:I think not. by Zathrus · · Score: 3, Interesting

      Uh... no. People who pay their bill in full monthly (hi, I'm one) are known in the industry as "deadbeats". That small percentage they take generally just offsets their costs for providing the money and services. There's some profit involved, but not much. Most of the money goes toward covering advertising costs and bad debt (see below).

      On the otherhand, they really love people who never pay in full, but still make regular payments. A bit more than the minimum payment is best, since while they bleed you for more with minimum payment, it also increases risk. But 10-20% interest is better than 2% any day of the week, especially since it's compounding interest. Gotta love paying interest on unpaid interest. At least if you're the lender that is.

      I used to work for a company that contracted with a sub-prime credit card company - they really wanted the accounts that garnered interest (the average interest on the cards was 28% - and yes, there were entire states they didn't market to because that interest rate is illegal in those states). The entire business model was trying to identify more consumers that had poor enough credit to need a card like this (did I mention the average $50 annual fee? Or the card with a $300 credit limit that had $250 in fees put on it when you signed up?) but wouldn't go delinquint -- which was a problem. The average prime lender has to right off 15%... which is why about a year ago they slashed their IT budget and my company laid off 60% of their staff. Last I heard they were going into debt collector status - buying up bad debt from other credit card companies to turn around and sell it to debt collection agencies. They're still in business last I checked, but barely.

      Oh well... better job now anyway.

  6. Kewl by Anonymous Coward · · Score: 3, Funny

    damn kevin mitnick!

  7. Clearly by Doctor+Sbaitso · · Score: 4, Funny

    This is a great security threat for our nation! Just think of all the plastic explosives terrorists could create with 2.2 million credit cards!

    --

    ---
    Hello, Slashdot user. My name is Dr. Sbaitso. I am here to help you.
    1. Re:Clearly by TopShelf · · Score: 3, Funny

      Either that, or they plan on cornering the duck tape & plastic sheeting market...

      --
      Stop by my site where I write about ERP systems & more
    2. Re:Clearly by uptownguy · · Score: 3, Interesting

      Just think of all the plastic explosives terrorists could create with 2.2 million credit cards!

      I know I'm going to be modded as a troll for this, but...

      So we know that some terrorists were devoted enough to the cause of causing chaos that they actually enrolled themselves in flight school to learn how to do what they did. Is it that much of a stretch to think that they aren't aware that it is possible to steal credit cards numbers off the Internet? And do you think that by devoting the same amount of time to googling and reading some paint-by-numbers script kiddie how-to-steal-credit-cards blog someone dedicated to doing "very bad things" couldn't find a way to pull something like this off?

      I'm not sure why everyone chose to mod the parent post as Funny. I find the prospect of Very Angry People stealing millions of credit cards quite frightening, myself...

      --


      I would have to say that explosives are the most abused technology in all of history.
  8. Yet.... by Neck_of_the_Woods · · Score: 4, Interesting


    2.2 million...it will be interesting to see what happends when who ever did this starts to sell them in bulk. Who is going to be responsible? The Credit Card companies or the site that got hosed?

    Should prove interesting as these numbers start getting used. 2.2 is a little large of a block to just re-issue.

    --
    Neck_of_the_Woods
    #/usr/local/surf/glassy/overhead
    1. Re:Yet.... by IvyMike · · Score: 4, Interesting

      2.2 million...it will be interesting to see what happends when who ever did this starts to sell them in bulk. Who is going to be responsible? The Credit Card companies or the site that got hosed?

      My credit card has been re-issued twice due to it being stolen en masse from a web site. The first time it was stolen from CD Universe and the second time it was, ahem, another company. In both cases, it was just an incredible pain in the ass to me.

      In the first incident, I was in Best Buy, and my card was denied because it was marked as stolen, which is a good thing, except when the people are all looking at you like you're the thief. The second incident, I had ordered gifts from a bunch of sites when I was told my card was being rejected, and I had to call each site and get them to use a different card. Not the easiest thing in the world to do for some sites.

      In any case, in both incident, hundreds of thousands of numbers were stolen, and both victims just told the issuing companies, and most issuing companies cancelled the numbers. I suspect even though this is 10x as many cards, they'll still do the same thing. The potential liablity is too great to do otherwise.

      On the other hand, this might be enough to get the companies thinking about coming up with a better, less theft-prone system.

  9. in the news tomorrow? by Anonymous Coward · · Score: 5, Funny

    I guess tomorrow all the online pr0n stores will be sold out of everything!

  10. Thus Far by rela · · Score: 4, Funny

    You mean 'none of them seem to have been used fradulently YET'

  11. oops, missed the credibility express by nomadic · · Score: 4, Insightful

    Fortunately, none of them seem to have been used fraudulently

    Uh, yeah, because it's so easy to verify that two MILLION credit card numbers haven't been used fraudulently.

    I mean, come on, just through coincidence I'm sure some of the physical cards themselves have been stolen recently and used fraudulently.

    1. Re:oops, missed the credibility express by T-Ranger · · Score: 4, Informative
      CC companies are constantly scanning there databases for "weird" purchases. Like buying gas in NYC at the same time as buying a DVD player in SF. Companies will respond from terminating the card, or trying to phone the (rightfull) owner..
      Im sure they have prety good mertrics on what normal background fraud is. I doubt the statement means that each and every account has been hand checked, but just that that block of accounts dosent have a abnormal rate of fraud.

      As others have pointed out it dosent realy matter for card holders, but its like any theft from a big company. (shoplifting, insurance fraud, etc) Eventualy it trickles down to the consumer...

    2. Re:oops, missed the credibility express by JWSmythe · · Score: 5, Interesting

      Wells Fargo Bank cancelled my debit/Visa card with no notice.. Why? Because I purchased groceries in Los Angeles, and then there was a $300 purchase in the mid west for a plane ticket a few hours later.

      Unfortunately, the $300 ticket was to get my 13 year old step-daughter on a plane to see her dad. We didn't know til we got to the airport and Delta told us my card was stolen..

      I pulled out my card, and my ID, and showed it to them.. Didn't matter.. I called the bank. They had no record of who did it, only that it was reported as stolen.

      Took me 8 hours on the phones with the bank, airline, and every vendor I had bought from in the surrounding days to find out what happened.

      When the airline called to verify the card, the bank took the fact that I was buying a ticket for her to be fraud, and cancelled my card immediately.

      I went to the bank to get it fixed. They said they tried to contact me. They had my correct number on file (my cell), but said it was disconnected. I had them call my cell from their desk. Amazingly enough, it rang, and I answered.

      I've had banks call me before to verify transactions. I have no problem with that. But, lying about it pisses me off.

      I wonder how badly they'd handle me on a road trip. I drive from Florida to California and back on a semi-regular basis.. It takes me three days, with very little sleep. That would probably get the card cancelled too.. I'd hate to be stuck in Kent Texas with no gas and a cancelled credit card, because they thought I had traveled too far.

      I had a whole stack of returned items, and a whole lot of merchants to apologize to for the bank's error. I never received an apology from the bank.

      A month later (a week before xmas), they accidently closed my bank account. I didn't find out til the ATM took my new card.. Their system said there was fraudulent activity. Another bank error. They put all my funds on hold til Jan 6. Good thing I have friends who would loan me money over Christmas. It really sucks to ask your friends to buy everything.. But, they all got paid back after I got my money back.

      Every bill check I had sent out previous got bounced. Wells Fargo *ALSO* charged me $25 per check for NSF, even though the funds were in the account, but they erroniously put on fraud hold by them.

      You wouldn't believe how pissed I was when I got to the bank. I was polite at first.. They continued to tell me how they were keeping my money.. So, I got louder.. They threatened to call the cops. I told them to. I *WANTED* a cop to hear them saying that they made a mistake and took my money, and wouldn't give it to me.

      The bank security were the only nice people working there. One of the guards told me how they screwed him over too, so he was completely sympathetic. He was just standing around to make sure I didn't get physically violent. No problem there, I don't get physically violent, he doesn't have to do anything but stand there. :)

      Warning! Never Use Wells Fargo Bank!

      I finally got the second set of NSF fees dropped after a few hours of screaming.. Hopefully the customers who overheard the incident had second thoughts of keeping their account at Wells Fargo.

      [Rant Mode Off]

      I'm now using a nice small bank, that doesn't have the same problems. I told them all about it when I opened my new account. They had heard similiar stories before about them. I'm on a first name basis with the new bank, and they love me.

      --
      Serious? Seriousness is well above my pay grade.
    3. Re:oops, missed the credibility express by evilviper · · Score: 3, Interesting

      This is a very interesting story. I would recomend sticking it on a website, so that search engines will index it, and people looking up info on Wells Fargo will find it.

      Personally, when I was looking around for a bank, I checked out Wells Fargo. There were three warning signs that prevented me form using them:

      1) To enter or exit you have to go through double-doors. Presumably, this should trigger an alarm if someone has a gun, and possibly lock them in. The doors didn't work well normally, and customers had a difficult time going in and out. I asked if the glass on the doors and windows was bullet-proof... When the answer was "no", I realized their double-doors were no security at all, and merely to lull customers into a false sense of security, and possibly deter moronic bank robbers.

      2) I overheard a discussion, that one of the employees had refinaced a customer's home loan, but had simply not used the computer properly and signed the contract with the wrong percentage. The contract was signed, but the customer was going to get an unplesant surprise quite soon.

      3) When I walked in, I glanced at a computer screen and saw the Windows NT sign-on screen... Nuff said.

      I must say, for one single ~10 minute visit, that was more than enough to have me out of there as quickly as possible.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  12. Comment removed by account_deleted · · Score: 4, Funny

    Comment removed based on user account deletion

  13. Re:Is there a name? by billstr78 · · Score: 4, Funny

    I heard on TV that they have contacted the issuing banks. I am going to call tomorrow and find out if mine was hijacked, then if I can get these charges to CompUSA removed

  14. How do they know? by WIAKywbfatw · · Score: 5, Insightful

    With 2.2 million credit card numbers to check, how do they know that the cards haven't been compromised?

    Sure, their owners might not have reported any fraudulent use yet (and the card issuers themselves may not have spotted any) but all it takes is for this hacker/cracker to have made one copy of the records which he then disseminated to one or more friends for a problem to occur.

    At the very least, the owners of the system that was broken into should be contacting their customers to let them know that there is a small but real risk that their cards numbers might be out there and that they should double check their statements for any unusual items.

    But, given that most companies would see something as proactive as this as marketing suicide (rather than use it to enforce the fact that they do everything to protect the security of their customers), I doubt that they will be so bold.

    --

    "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
    1. Re:How do they know? by thatguywhoiam · · Score: 4, Interesting
      With 2.2 million credit card numbers to check, how do they know that the cards haven't been compromised?

      Of course, they don't know. They won't know for a while. But the answer is Nothing Stolen, and the answer will always be Nothing Stolen.

      Credit card companies are like insurance companies, it's all about playing the odds, and statistics, and consumer behavioural models. Personally I've stopped trusting them a long time ago. While the public meme is that credit card theft is on the rise due to Internet transactions, I really wonder sometimes. As seen with other examples, the Internet is actually becoming an invaluable tool for revealing nefarious activity (patterns of activity that is) that would have been otherwise obfuscated by natural physical barriers. The media are hardly reliably objective in this sense.

      --
      If Jesus wants me it knows where to find me.
  15. So.... by Anonymous Coward · · Score: 3, Interesting

    Let's say this cracker e-mails off these credit card numbers to everyone in the world (those lists of e-mail addresses are only $20, ya' know), can you imagine the offices of Visa and Mastercard?

    Actually, things probably wouldn't be that bad.

    Who in there right mind would use credit card numbers fraudulently on such a high-profile case? Surely jail time or fines would ensue, and that alone would keep most Americans from jumping to use the numbers.

    Then again, there is the chance that many Americans would use those numbers. How about a program that automatically used those numbers to make fraudulent purchases? It would take weeks or months just to sort out bills. Would Visa and Mastercard even be able to handle that amount of traffic? No, something like this could destroy these two companies; it would be almost impossible for them to handle.

    1. Re:So.... by bfree · · Score: 4, Interesting

      Well, I can imagine that if EVERYONE in the world got a list of a few million credit card numbers, you would suddenly see an awful lot of fraudulent purchases! I for one would be tempted, not to do something to get me in trouble (well they can try), but more likely a visit to my local net cafe to send some presents. Let's see:

      1. A full compendium of all O'Reilly Free software books, Debian DVD sets and an X-Box with the LinuxBios Mod installed for Bill Gates, Steve Ballmer, Scott McNeilly, Michael Dell and anyone else on those lines who took my fancy and whose address I could find. I might even send one to every elected official in my country while I'm at it!
      2. Amazon's entire porn collection (they have one I presume) for every censor on the planet.
      3. A cross sending of every spammers products I could come up with to all the other spammers.
      God only knows what else could take my fancy, and god only knows how many orders would actually be filled. Heaven forbid anyone found a well known persons card in there, say Jack Valenti, I think he would find himself making some massive (or massive numbers of) donations to Mplayer, Freenet and any projects people could find which he campagins against.

      Do you REALLY think that people would hear on the radio about the 2.2 million credit card numbers 100 million people just recieved and think, "oooooooh they're gonna catch me if I touch them!"

      The far more probable outcome is that an email of about 4 Mb (2,200,000 CC# * 20 bytes @ 90% compression) sent to 100 million people (or whatever the latest net use figures are) would be stopped at most ISPs very, very, very quickly as it would be lauching a large spam based DDOS against them (unless I underestimate the backbone out there). Sure it would get through to a lot of people, but unless it gets through to 10+% of hotmail or something similar, most users will have the fear you describe put into them.

      A far more interesting prospect would be if instead of plain e-mailing the list around, a virus was used to propagate the data covertly by infecting web and/or email servers. If you get a web-server, you get it to gather the list and take part in attacking more hosts and passing it onto them, you also get it to add a link to every page at the trigger time so all visitors to that site gain access to the list. If you get an e-mail server, you just need to get the data there once and explode it out to all local mailboxes at the same trigger time (aswell as using the host to propagate). Then it comes down to a question of trying to balance the timings to maximise the number of boxes unchecked by the time of revelation.

      Of course is there anything to stop the crackers from just dumping the data into all the P2P networks and letting it spread from there?

      Finally I have to point out that I have no interest in obtaining these numbers (or any others, except my own :-) and I am certainly not advocating credit card fraud. Just saying that if an opportunity like you described (every email box got the list) came my way, I would be very tempted to try and enjoy myself with some humourous (to me) exploits from a safe place and that there would probably be tens or hundreds of thousands of other following suit. Damages would rack up pretty quickly.

      --

      Never underestimate the dark side of the Source

  16. We should be moderately safe by kruetz · · Score: 4, Interesting

    Remember, Credit Cards companies use neural networks to analyse transactions and decide whether or not they may be faulty, and the success-rate of these babies is higher than you may suspect (okay, I don't have a web-link, I read it in a pop-sci book on maths, biology and AI). So you may be short a few dollars, which isn't good (don't get me wrong), but unless you normally spend $hitload$ of money, they won't be able to buy a Ferrari or anything (mind you, if they only took a few cents from each credit card account, they COULD buy a Ferrari ...)

    --

    This sig intentionally left bla... dammit!
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    1. Re:We should be moderately safe by phutureboy · · Score: 5, Informative

      Yep.

      My dad lost his card visiting relatives about 100 miles away in Virginia and didn't even realize it. When he got home he got a call from the credit card company, who said their software flagged a $600 purchase made at Home Depot in Virginia which didn't fit his profile, and asked whether he had made it. Sure enough, he checked his wallet and his card was gone. He realized he had left it sitting on top of an ATM or something. He did not have to pay for the Home Depot purchase.

      I was impressed with how well all that worked.

  17. Mitnick... by jbwiv · · Score: 5, Funny

    New leaf my ass. Welcome back, Kevin ;-)

    1. Re:Mitnick... by cyb97 · · Score: 5, Funny

      I guess this explains why 'the art of deception' sold 2.2M copies so fast...

  18. I wish mine were stolen... by grahamsz · · Score: 4, Insightful

    I like those odds - not a single fradulent use in 2.2 million cards.

    Hell i've had 3 fradulent transactions and only own 3 credit cards and two debit cards.

    One thing i've noticed is that my card company seem good at stopping me from spending when they think i'm fradulent. Just put 7 currencies on your card in as many days and alarm bells seem to ring somewhere.... but catching real theives is a little too tricky

  19. Which processor? by murphj · · Score: 4, Interesting

    Nice informative article. No mention of which credit card processor this was. It'd be nice to know if it's one that one of my clients uses. Anyone know the identity of the victim?

    --
    SONY. Because caucasians are just too damn tall.
  20. PIN numbers? by one9nine · · Score: 5, Interesting
    Can anybody explain to me why credit cards don't have PIN numbers like my ATM card does? Wouldn't this stop a tremendous amount of fraud? All someone needs is someone's card number and expiration date and they can do whatever they want.

    I do notice that sometimes, very rarely though, that sites will ask for that extra three digit code on the back of the card, to verify that you do in fact have the card in your hand. This the same concept as a PIN and I don't see why more web sites aren't doing it. It's not like they have to completely revamp their way of accepting credit cards, it should be a very simple fix.

    Makes me want to go back to barder. Do you think ThinkGeek would accept two dead chickens and a half wheel of gouda for one of those mini tanks with the camera?

    1. Re:PIN numbers? by Zaffle · · Score: 3, Interesting

      In New Zealand, you can get a PIN number for your card, but this number is only used at EFTPOS (Electronic Funds Transfer at Point Of Sale) systems (where you swipe your card at the store). If you use the ol' fashion card imprint thingy, or if you use it online, the PIN don't mean diddly.
      As for the CSV (the num at the back of the card), a number of clearing houses use it. Its not *suppose* to be stored by the clearing house/site, but who's to say.

      PIN #'s do stop fraud occuring over the counter, but not mail-ordering, web-site. Actually, it doesn't even stop over the counter, since all you need to do is wipe you card with a magnet and demand they do your card the old way, stating it works in every other store. (Most stores will relent if you pressure them).

      --

      I use to have a funny sig, but slash cut it off, and I forgot what the punchline was.
    2. Re:PIN numbers? by Kamel+Jockey · · Score: 5, Insightful

      Can anybody explain to me why credit cards don't have PIN numbers like my ATM card does? Wouldn't this stop a tremendous amount of fraud?

      No, because the PINs would probably be stored in the same unsecure manner that the other credit card information was. This is why PINs in general and/or 3 digit auth codes will be ineffective. What's needed here is better site security, not better credit card security.

      All someone needs is someone's card number and expiration date and they can do whatever they want.

      Kinda... You can actually specify any date in the future and the transaction will validate (if you use a system like Cybercash or Authorize.Net). If however, you have a human on the other side who checks the entered credit card information against what they get from the credit card company, then that human can manually disallow the transaciton.

      Unfortunately, the only real way to secure information is to store it in an encrypted form such that the key needed to decrypt the information is physically separated from the machine which contains the data. However, many websites currently use the "key under the doormat" approach to security, which in theory is no better than storing the data unencrypted and hoping that no one hacks into the system and sees it.

      --
      In case of fire, do not use elevator. Use water!
    3. Re:PIN numbers? by Stonehand · · Score: 3, Informative

      Um, he's talking about the database needed to VERIFY the PIN numbers. When the merchant runs the transaction, it needs to be checked against *something* to see if it's the right one.

      Even if you used one-way hashing, it'd still be weak, because with a typical 4-digit pin there aren't that many combinations -- so the hashes wouldn't be secure. So, since the hashes and the numbers would likely be colocated, it wouldn't add that much unless you made people use really long PINs or seriously modified credit card hardware to allow other inputs besides digits.

      --
      Only the dead have seen the end of war.
    4. Re:PIN numbers? by kiolbasa · · Score: 3, Insightful

      I don't think there's any reason to store the 3 digit number in a database. It's only used during transaction approval. I can see why merchants store accounts numbers, to keep records of transactions and such (though it's just lazy and insecure the way they manage that data sometimes). There really is no need to add a field in their dastabases for the extra 3 digits, since the account number already serves its purpose, and is guaranteed to be unique.

      Of course, then the problem is not every merchant verifies the 3 digit code, so a theif doesn't even need it for some transactions. It is in the merchants' best interests to use the code, however, since the merchants foot the bill in fraud claims.

      It's still not the greatest system, but it has some potential to curb fraud. Needs refining, but it's better than nothing.

      --

      Beer wants to be free
  21. this report says 5 million cards by Anonymous Coward · · Score: 4, Interesting

    this report says 5 million cards

    http://www.forbes.com/markets/newswire/2003/02/1 7/ rtr881826.html

    1. Re:this report says 5 million cards by MeanMF · · Score: 4, Funny

      this report says 5 million cards

      Some of them were gold and platinum cards, so you have to count them more than once.

  22. OUch by IanBevan · · Score: 4, Insightful

    Citizens Bank, a financial institution serving the Northeast, shut down the accounts of 8,800 customers whose card numbers had been accessed after being notified by MasterCard on Friday, bank spokeswoman Pamela Crawley said. All of those accounts were safe, she said.

    I'll bet those people are just *thrilled* to have their accounts locked out. How many people are going to find their card mysteriously declined when doing their weekly grocery shop then ? I'm betting the bank hasn't made 8,800 phone calls to explain their position.

    Hell of a way for VISA/MC to limit their liability - just cancel their cards ??
    1. Re:OUch by eDogg · · Score: 5, Informative

      Unfortunately, I hold one of those 2.2 million cards. I was thoroughly frustrated when my card was declined Friday, Saturday then again on Sunday. What was even odder is that I could take my bank-issued card to the ATM and withdraw $100 and get a balance statement that showed positive numbers. Finally got the "scoop" from my bank today. They gave me a different story though, said MC alone had 7 million cards compromised. Ended up having to call the "fraud" department at MC, verify my vital information and have my cards re-issued. They also took the time to verify all transactions in the last 4 days to make sure none were fraudulent. On a side note, they did try calling me, but my number had been changed.

  23. "Cracker Gains Access to 2.2 PIN NUMBERS" by tha_mink · · Score: 4, Funny

    You get the idea.

    --
    You'll have that sometimes...
  24. Re:It's probably a matter of time... by Spy+Hunter · · Score: 4, Insightful

    How on earth do they know that none of 2.2 million credit cards has been used fradulently in the last 24 hours? Seems pretty impossible to me. I'll bet some of them have for reasons completely unrelated to this hacker anyway. How can you verify something like that on such a huge scale?

    --
    main(c,r){for(r=32;r;) printf(++c>31?c=!r--,"\n":c<r?" ":~c&r?" `":" #");}
  25. Re:When will they learn? by NaDrew · · Score: 3, Insightful
    Debit cards with PINs / Smartcards are the way to go.
    Um, no. Your liability if someone steals and uses your credit card and it's provably your fault: $50.
    Your liability if someone steals and uses your debit card and it's provably your fault: every cent in your checking account, every cent in your linked savings, CD, brokerage accounts, and as many overdraw fees as your bank can stick you with.
    --
    Vista:XPSP2::ME:98SE
  26. Re:Go away, Negro. by batboy78 · · Score: 5, Funny

    obviously the humor in the use of the word "cracker" in the article title was lost.

  27. Re:It's probably a matter of time... by Ponty · · Score: 4, Informative

    From the article, it appears that Visa is saying that none of the flagged numbers have actually been used after the specified date and time.

  28. Credit card security is a joke by koreth · · Score: 5, Insightful
    I used to work on the billing system for a company that took credit card payments, and I have to say the security in the system is just laughable. I have no sympathy whatsoever for the banks losing billions a year to fraud; there are so many simple ways to plug the system's gaping holes that I think it borders on criminal negligence they haven't done so yet. A few examples off the top of my head -- with the caveat that this was all true a few years ago and may be less so today. All of what I'll describe here is pretty rampant already, so I don't think I'm revealing any state secrets.
    • Address/ZIP code verification (AVS) is fine and dandy. But for the major US credit cards (Visa, MC) it only works with US addresses! So if you have a Visa card with a Canadian or British billing address, address verification is a no-op. It didn't take our fraudulent customers long to figure that one out.
    • And even if you want to use a US ZIP code, all you need to know is the card prefix for a small regional bank (the first 4 digits of a Visa card are a bank ID) that only serves a few ZIP codes, and you can get a pretty good hit rate with random card generation.
    • Depending on the issuing bank, you can often use any expiration date you want as long as it's in the future. We used to have an option to automatically bump the expiration date forward by a year when the expiration date on a monthly-billed account went by, and most of the time it worked without any errors even in cases where we knew the bank had issued a new card with a two-year expiration time.

    Here are a few things I'd like to see in the credit card infrastructure.

    • More strict address verification. Standardize the format of street addresses such that the actual address can be verified on mail-order or online sales, rather than just the ZIP code. Some banks do already support street address verification, but it's not universal and it's pretty unreliable since there are so many different ways to format addresses and they don't always match what's in the bank database. (#10 101 1st St., 101-10 First St., 101 1st Street Suite 10, etc.)
    • Require a photo on every credit card, a la Citibank. That plus better AVS makes physical credit card theft a lot less worthwhile.
    • Smart account closures. Right now when an event like the one in the article happens, 2.2 million people have to scramble to clean up the mess of recurring payments suddenly failing through no fault of their own. The letter from the bank is followed a couple days later by a nastygram from the cable company or whatever. The infrastructure should be able to shut down a card for new transactions while allowing familiar ones to go through, where "familiar" means a vendor that's charged to the card more than N times over a period of at least M months where the amount of the new charge is within X percent of the previous charges. This one might not appear to benefit the banks at first glance, but it does: when there's a big theft of card numbers, it will cut down on the number of irate customer phone calls they have to field from people whose utilities just got shut off.
    • Single-use card numbers. I should be able to call a phone robot or hit a web site, enter my card number, and get back a virtual card number that's good for either a limited amount of time (American Express offers that) or, better still, that's only good for the first vendor who uses it. That way I'd give a different card number for each monthly payment (cable bill, Netflix subscription, etc.) and if the number was stolen, I'd only have to give a new number to that one vendor and the bank's exposure to fraudulent transactions would be negligible.
    • PINs. Again, this is more helpful for physical card theft than online theft since the PINs would be in the online databases right alongside the card numbers, but it's an obvious thing that'd make it next to useless to grab someone's wallet intending to use their cards.

    Some of these things would be a major overhaul. Some of them wouldn't. But any of them has to be doable for a lot less money than the credit industry claims it loses to fraud every year. I cannot comprehend why they don't do some of these things.

    1. Re:Credit card security is a joke by g_attrill · · Score: 3, Insightful

      banks losing billions a year to fraud...

      Banks don't lose out - they merely do a chargeback to the merchant, and unless they can prove the transaction was authorised they are the ones that lose the money. Since most fraud is mail-order or uses signatures clearly nothing like the one on the card 99% of the time they lose out.

      Gareth

  29. Hello?? by miketang16 · · Score: 3, Informative

    It's CRACKER not HACKER if anyone would read the headline. God, even on slashdot...I wonder how hackers get the bad name...

    --
    -------
    "In times of universal deceit, telling the truth becomes a revolutionary act."
    -- George Orwell
  30. So who is it? by LinuxParanoid · · Score: 5, Interesting
    This implies to me that a credit card payment gateway was compromised. Who was it?

    Inquiring minds want to know...
  31. Re:Because of technology...AND GREED by xmark · · Score: 3, Interesting

    "Credit cards weren't invented last year. Back when they were invented, this was some major technology. Can you imagine? A piece of plastic with a magnetic stripe on the back?"

    No offense, but you have to look back a little farther than that for the roots of credit card technology.

    Back when credit cards were REALLY invented (1950), there was no mag stripe, just the embossed account numbers on the plastic. When you presented your card to a merchant, they were supposed to check a book of closed/fraudulent account numbers to make sure yours wasn't listed (I think they mailed these out monthly). The account numbers, like many state's driver's licenses or physician's DEA numbers, could also be checked for internal validity by using an algorithm. (Big flaw in that system was that your clerks had to have passed ninth grade math -- digital calculators were still decades in the future.)

    I agree with your point that credit card companies pass costs through rather than absorb them. Fraud is simply a cost of doing business to them, and they make a hell of lot more money if they paper over fraud and ID theft. Why? Because the key to the credit card issuing game is, well, issuing. If publicity about stolen accounts give potential new card holders the willies, then the pyramid starts to fall apart.

    Credit cards are the crack cocaine of the financial world, and the card issuers are the guys selling the rocks. They know it's a statistical certainty that x-percent of people who get cards will spend them to the max and then be unable to pay the cards off, and so, prevent being kicked to the highest APR bracket. Your first rock is usually free, too... ID theft and computer fraud are simply a tax the card issuers are willing to pay to keep the crack house open.

    So we hear about this cracker who stole two million numbers or whatever. For every one of these guys, how many do we NOT hear about?

  32. Consumers are protected from fraud? by edb · · Score: 4, Informative
    The article mentioned that both VISA and MasterCard have a "zero-liability policy" so that consumers are not liable for fraudulent charges made with stolen account numbers. Well, yes and no. The federal credit law does limit the liability, but there are limitations on the limits (distance from home, etc.). Usually this is not a problem, and almost always any charge the consumer contests is credited back in full, and charged back to the merchant who made the charge.


    But what usually is ignored is that while the consumer might not have to pay, the merchant who sold the goodies does have to pay. The credit card issuer doesn't pay for fraudulent charges -- they get "charged back" to the merchant who made the charge, and the merchant pays, plus a "chargeback fee" of $15 - $50 per transaction. It's one thing for a software download to go unpaid, it's quite another for a merchant to ship actual physical goods and not get paid for them.


    Eventually the consumer does end up paying for fraudulent credit card charges, but just like insurance premiums, where any individual charges or payments might be small relative to the total public cost of the incident, you can be sure that in the aggregate the fees, interest, and other charges imposed by the credit card issuing banks will cover their losses and still make a profit, and the prices merchants have to charge for goods will, in the long run, certainly have to cover their losses and still make a profit.


    In other words, the cost of credit card fraud is shifted away from the consumer (who is innocent of any single fraudulent charge on their particular card, so of course should not be forced to pay it), and becomes instead just part of the cost of doing business for everyone on the other side of the transaction.

    --
    In theory, practice and theory are the same. In practice, they rarely are.
  33. How? by t0ny · · Score: 4, Interesting
    what they dont clarify is HOW the security was compromised. My first thought is that somebody walked past the security guards, sat at somebody's desk, copied the info to a spreadsheet or DB, and either put it on a floppy, emailed it, or IM'd it out.

    They dont actually say somebody hacked into their network from the internet.

    --

    Manipulate the moderator system! Mod someone as "overrated" today.

  34. Re:Whew! by civilizedINTENSITY · · Score: 4, Funny

    Hacking cash is called "counterfeiting". Its way old school. ;-)

  35. New commercial by Stonent1 · · Score: 5, Funny

    Online Viagra purchase: $150
    Trisexual Midget porn : $55
    Buying it on someone elses credit card so that your wife never finds out: Priceless
    There's somet things that money can buy but you'd rather it not be your own. For everything else, there's Mastercard.

  36. CC companies DO foot the bill for fraud. by Anonymous Coward · · Score: 3, Informative

    Since I work for one, I'll be AC for now.

    CC companies foot the bill for fraud, as long as there was no gross negiligence on the part of the merchant (and some other rules). That would translate into vastly dissimilar signatures, a white dude using a black dude's card (with a photo) and so forth.

    There are several reasons why cc technology is slow to roll out. The current way liability is distributed between issuer and acquirer (you have your customer relationship to the issuer, while the merchant has their relationship to the acquirer), there is insufficient incentive to invest the billions of dollars a smart card rollout costs. There are even incentives in the system to underreport fraud. It is simply more cost effective to monitor the transactions, and use software+humans to identify fraud as early as possible. Remember, most fraud is "skimming" (copy the magstripe, put it onto a counterfeit card). Skimming will happen as long as we have a magstripe, and there is little incentive for developing nations to implement smart cards. That means that the magstripe will be around for a looong time. So, a smart card solution would only reduce the problems to an unknown degree (since the fraud would migrate across borders). The alternative is to make cards that only work in countries with interoperable smart cards.

    Simply put, there are more cost effective ways of handling fraud without alienating your customers (PIN entry is really not an option, since people forget their PIN all the time on low-usage cards)

    For online authorizations, I think the one-use cardnumber is a good solution, as well as the idea of a browser plug-in.

    Of course, I have wet dreams of biometrics. We might actually see that sometime. There will be a rollout of smart cards at SOME point, and the longer that takes, the lower the extra cost of using biometrics. We'll see.

  37. Re:one way to know. by Cyberdyne · · Score: 3, Informative
    We talking bricks & mortar or online here? If the former, most places don't call in charges below the "floor limit". In the UK this is usually around £50 - depending on the store and the nature of the transaction. This is simply because it takes a while to do a verify even when it is all automated. Of course all online places call in every txn, because the time is less critical.

    Personally, I can't even remember the last time I bought something on CC using anything other than an EFTPOS terminal - which automatically verifies every transaction with the bank operating it, as well as keeping an internal 'hotlist' of stolen cards, updated nightly. (Done properly, the call costs somewhere around 1p - at which point, even on a 50p transaction, the 2.5% cut will cover it. The modem racks and servers will cost more, of course, but you need most of that infrastructure in place anyway...)

    Are you thinking of the "manual" verification procedures used on suspicious or very large transactions, where the store telephones the bank, who then ask you questions to confirm your identity??

    If I were the issuing bank, I'd put a 'verify' flag on the cards immediately (vendor must confirm identity directly, i.e. have you call the bank to check it's really you), and rush a replacement card out to each cardholder. That way, the cardholders are only inconvenienced for the day or two it takes to FedEx (or whatever) the new card out - yes, it's expensive to repeat this for 2.2m people, but compared to the cost of having to honor a string of dishonest transactions you can't bill the cardholder for?

  38. Re:one way to know. by radish · · Score: 4, Informative

    That's exactly what I'm talking about - EFTPOS. There is a myth that they clear every txn - they simply don't (I've worked in shops using them, and more recently in the financial sector). As I said, most shops (particularly large department stores and supermarkets) cannot clear the required number of txns quickly enough, so they set a limit - anything below that is just approved automatically provided the card is not on a watch list. The actual value of the limit varies by shop and by day and is secret (as knowledge of it would be useful to a fraudster).

    --

    ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  39. Whew! by smagruder · · Score: 3, Funny

    Thank goodness my Visa Checkcard has a negative balance right now! :)

    Denied!

    --
    Steve Magruder, Metro Foodist
  40. Re:It's probably a matter of time... by Anonymous Coward · · Score: 5, Funny

    Mine was stolen, but the thief's using it less than the wife did.

    ba-dum ching!

  41. Re:one way to know. by battjt · · Score: 3, Informative

    I think my wife's card was part of this. She got a call from the bank last week telling her that her card was dead.

    My father runs a men's wear store. Last month sometime, he was told that any transaction that he didn't call in would result in a $50 fee.

    Joe

    --
    Joe Batt Solid Design
  42. No, Seriously, it's better if we don't know who... by Anonymous Coward · · Score: 3, Insightful
    The MSN article says "it involved a third party processor" and "they could not disclose the name of that processor."

    A third party processor could be, for example, Authorize.net, Verisign, Card Service Intl, or any of the other Payment Gateways, I believe.

    I know it sucks that we can't find out which third party processor it is, so we can all stop using them, but I'll take the unpopular position that it's a good idea to not have that information disclosed to the public.

    The bad publicity from a mess like this could put a struggling company out of business when everyone stops using them. Do they deserve to go out of business? Sure, but that's not the point.

    If a company discovers someone has hacked into one of their servers with access to a database full of credit card numbers, and they know that notifying Visa, MasterCard, and the FBI is going to put them out of business with bad publicity, how many companies are going to report it?

    They could rationalize that while there is evidence the server was cracked, there is no proof that someone actually downloaded credit card numbers from the server. Maybe it was a worm that just infected the server and tried to find more vulnerable servers, and did nothing more. Or maybe they were just setting up an ftp server for their mp3 collection.

    Is it worth publicly releasing this information that right now only 3 people in the company know about, and all but guarantee they will go out of business? Or should they just rebuild the server, fix the problem, and hope that no credit card numbers were stolen, and if they were, that they don't get traced back to you if they are used fraudulently?

    Personally, I was in that situation two years ago, and we opted to just rebuild the server and hope that the 10,000 credit card numbers sitting on the cracked server were never found. Was it the right thing to do? No. Was it illegal? Hard to say. But the negative impact to the company could have been devastating, so we decided to report nothing. We never heard about any of the credit cards being used fraudulently, which wasn't surprising, and we went out of business a year later anyway, which also wasn't surprising.

    So my point is, if companies that get cracked can report it without having to go public, Visa and MasterCard would probably be able to stop a lot more fraud before it happens. I would guess the vast majority of known server compromises go unreported now because companies are afraid to come forward and tarnish their name.

  43. Put away your tinfoil hat by Kombat · · Score: 3, Insightful
    If they manage to find something odd in a bunch of online payments, then they are obviously abusing your privacy by profiling your consumption

    They're not "profiling your consumption," because it's not your money you're spending - it's theirs. Until you pay your bill, you've spent THEIR money, and thus have every right to track what you buy and protect their money from being spent fraudulently.

    If someone steals your card and charges up $10K, who do you think gets stuck with the loss? Certainly not you! So if you want them to stop watching what you buy, I'd suggest you agree to be liable for any and all fraudulent charges, without limitation.

    Take a Valium, you paranoid, X-File watching, crop-circle worshipping, black-helicopter-fearing freedom-junkie. If you're so scared of it, then cut up your credit card and pay for everything with cash.

    On a side note, is anyone else a little worried about how it is presently impossible to live without a bank? In Canada, stores are not obligated to accept cash. That surprised me. It seems to me that cash should be the one things stores should not be allowed to decline. If I choose to pay for my gas with cash, I should be allowed - but that right is not guaranteed in Canada. Think about all the bills you pay in a month. How many of them could be paid with cash? My car payment comes out of my bank account. So does my mortgage. None of my utilities accept cash; cheque or automatic withdrawl only (i.e., bank account required). Is it possible to carry on a normal life without a bank account in present day?

    --
    Like woodworking? Build your own picture frames.
  44. Die, credit cards by 0x0d0a · · Score: 3, Insightful

    pfft, back in my day, we could generate as many valid credit card numbers as we wanted. of course, those usually got used fraudulently....

    I think the moral of the story is that CCs are *really* bad from an authentication point of view. For chrissake, the *number* is enough to let you bypass the thing.

    A replacement (probably public key/smartcard) system would be a *much* better idea -- you'd have to physically steal a card to abuse it. No more grabbing a database or a recipt and having free rein.

    There are only two drawbacks to this: first, there's a *huge* installed base of CC users and support, and second, anyone instituting it (VISA, whatever) is going to have to overcome temptation to try charging percentages of transactions (the reason we don't have e-cash now is because of overly greedy financial services companies who couldn't manage this).

  45. OTOH by Ender+Ryan · · Score: 3, Insightful
    OTOH, if you are an intelligent person, you can conveniently use a credit card to get an instant loan whenever you like, allowing you to purchase things you otherwise wouldn't be able to afford.

    Credit cards work both ways. Be intelligent, and they will be an asset. Be stupid, and they will be a liability.

    --
    Sticking feathers up your butt does not make you a chicken - Tyler Durden