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TiVo Data Collection Ramifications

www.sharkdefense.com writes "Businessweek has an interesting article on a new TiVo technology which allows ad executives to see which ads are skipped on the DVRs. Thank goodness they still don't know if you went to the bathroom for a break or to the fridge. The article is an eye-opening read."

39 of 376 comments (clear)

  1. You can't handle the truth! by bjschrock · · Score: 5, Insightful

    But it's not the holy grail for advertising agencies and media companies, which have built an industry around the idea of getting a shallow message to a broad audience rather than a tailored message to a narrower one,"

    So, let's see... Companies/organizations who sit between the producer and consumer, have made up their own rules and flimsy business model and don't like it when times change and require the business model to change. Where have I heard this before? *cough*RIAA*cough*
    I know this isn't the same thing, I just saw the similarity. Oh, and I didn't see in the article, were the better ads replayed? They were during the Super Bowl.

    Reality TV, news, and "event" programming such as the Oscars do significantly better at getting viewers to see the commercials.
    PLEASE tell me this doesn't mean more Reality TV shows!!! I can't handle it!!! They're replacing the somewhat-good shows that have survived so far.

    1. Re:You can't handle the truth! by thrillbert · · Score: 5, Funny

      PLEASE tell me this doesn't mean more Reality TV shows!!!

      Slashdot TV, Real geeks unequiped to deal with the real world. From the makers of Survivor!

      ---
      The good die young -- because they see it's no use living if you've got to be good.

    2. Re:You can't handle the truth! by dbrutus · · Score: 4, Interesting

      It's more likely that the decent shows will be sponsored instead of saturated with ads. Firefly, brought to you by Preparation H!

      Seriously, good entertainment will always draw an audience and audiences will always draw advertisers. If broadband continues to get rolled out, we could see TVoIP with advertisers taking an international market campaign sponsoring programs on the net.

      That's the beauty of capitalism. It eventually dethrones the most entrenched incumbents as they continue to foul up. You just can't predict how and when.

    3. Re:You can't handle the truth! by Aadain2001 · · Score: 3, Funny

      I'd actually watch that.

      --
      Space for rent, inquire within
    4. Re:You can't handle the truth! by amuro98 · · Score: 3, Insightful

      "or"?

      I think you mean "and".

      Anyways, if the companies find out I always skip car commercials, maybe they'd figure out a way to customize the ads I *DO* see. I will actually stop to watch an ad that looks interesting (is about a product I'm interested in.) But 99% of the ads on TV are either for junk I have no interest in (cars, beer, cellphones, makeup, maxipads...) and have been run so many times, they're just downright obnoxious.

      If they want my eyeballs, they're going to have to earn them.

  2. The part they don't by davidm25 · · Score: 3, Insightful

    mention is when your commericial is cool enought that I watch it but I still can't remember what the heck your advertising.

  3. Which ads by xyrw · · Score: 5, Funny

    which ads are skipped on the DVRs

    All of them?

    1. Re:Which ads by davidm25 · · Score: 5, Interesting

      Sure you skip all of them but the question is which ones do you rewind to watch. I have noticed that hot chicks tend to do the trick for me.:) And movies commericials. Of course movies are one of the few products out there where the commericials actually tell you something usefull about the product rather than trying to convince you that buying a product will make you a cooler person.

    2. Re:Which ads by bongoras · · Score: 3, Funny

      "explosions and skin" -- you say that like it's a bad thing. Seriously, is there anything anyone needs to know about Charlie's Angels besides explosions & skin?

    3. Re:Which ads by notque · · Score: 5, Funny

      Sure you skip all of them but the question is which ones do you rewind to watch. I have noticed that hot chicks tend to do the trick for me.:)

      Great, every ad will now how hot chicks.

      Oh wait...

      --
      http://use.perl.org
  4. The proper time for breaks by shlong · · Score: 4, Funny

    Thank goodness they still don't know if you went to the bathroom for a break or to the fridge.

    I think the point that we all are missing is that we should be watching TV for the ads and taking our breaks during the filler (a.k.a. the actual show). At least, that's the way to be a good consumer.

    --
    Cat, the other, tastier white meat.
  5. All we need next is ... by Professor+D · · Score: 5, Insightful
    A multiple-choice box for _why_ the commercial was skipped or watched.

    +4 "funny!"

    -2 "A feminine hygene product during the Superbowl is seriously OT!"

    1. Re:All we need next is ... by Dr+Caleb · · Score: 4, Funny
      A multiple-choice box for _why_ the commercial was skipped or watched.

      Advertising Executive: "21% wrote in CowBoyNeal? Who TF is CowBoyNeal?"

      --
      "History doesn't repeat itself, but it does rhyme." Mark Twain
  6. Ugh by mikeophile · · Score: 4, Funny
    "Certain genres are "stickier" than others"

    Are they talking about Skinimax and the Playboy Channel?

  7. I like this kind of data collection by kawika · · Score: 4, Insightful

    As long as it's statistical it will tell advertisers a lot. As the article mentions, it's not something the broadcasters want to hear. But if advertisers knew the best time to show ads, maybe we wouldn't get tampon ads during dinner.

  8. uhm... by Artemis+P.+Fonswick · · Score: 3, Insightful

    Businessweek has an interesting article on a new TiVo technology which allows ad executives to see which ads are skipped on the DVRs.

    Maybe this just means we won't have to sit through crappy commericials anymore because the companies can now figure out what the public (dis)likes. It's not like they're stealing your credit card numbers or anything...

    --


    Kudos to you, my good man.
  9. I'd be alright with this... by bazabba · · Score: 4, Interesting

    if the Ad companies that save/make money off of this technology paid for my monthly service fee.

  10. Hackable? by mikeophile · · Score: 4, Funny

    Is there some way to flip the evil bit and make it seem like I watch nothing but commercials?

  11. What's the problem here? by Brento · · Score: 4, Insightful

    I really WISH the advertisers knew which ads I was skipping, and which ones make me rewind to see what exactly they were doing. There are some good ads out there that are hilarious - the first time I saw the "Stripperella" ads on TNN, for example, you'd better believe I backed the remote up. On the other hand, the guy with the polka-dotted suit needs to quit throwing his money away and get with the program....

    --
    What's your damage, Heather?
  12. It's a Good Thing by DASHSL0T · · Score: 4, Insightful

    If it helps advertisers understand what ads people watch and why then you will get better ads. Better ads = more ads people will watch. More ads people will watch will result in higher quality ads, ones that might actually provide information that is useful to you or even somewhat entertaining.

    This has to be better than the endless flood of mindless ads they shove at us now. As long as the information is only used in the aggregate, I see only positives from this.

    --
    Freedom Is Universal
    Linux-Universe
  13. I don't get it by Anonymous Coward · · Score: 4, Interesting

    So, how can the ad executives determine if you're skipping the commercial because it sucks or because you've already seen it before?

  14. Ads are irritating... by CoolVibe · · Score: 5, Insightful
    Why the hell you do think people skip them? Not because of the ad content though, it's because they DRIVE UP THE FSCKING VOLUME so fscking loud. I regularily have to turn the volume down on my set down when the advertisements come. And when the scheduled show resumes, it's so inaudible, I have to turn up the volume again to be able to hear it. Then the ads come again and they literally BLAST out of my speakers.

    That's my (and probably others') big pet peeve about them. Oh, they could be less frequent too. There is such a thing called advertisement overload, as where the unsuspecting consumer is so irritated by the advertisement, as where they lose interest in the ad itself, and goes of to take a leak (or to do something else useful, like grabbing a beer or something). Of course, the product doesn't get seen when that happens.

    But will "they" learn? Probably not.

  15. British TV ads VS "The cup of Tea" by Dr_LHA · · Score: 5, Interesting

    In the UK theres a strange phenomenon in TV ad viewing, that is the "cup of Tea". On UK TV ad breaks tend to be longer and less frequent. UK dwellers also tend to drink alot of tea during the evening, and making a cup of tea takes about the same time as an ad break. For example during the half time break in the soap opera "Coronation Street" the load on the National Grid goes up something like double as 15 million viewers get off the couch and turn on their electric kettles.

    So in essense this activity means that alot less viewers are actually present during the ad breaks than in the US when watching live TV. So what's the solution: Make ads that people actually want to see. British ads on the whole are funnier and more episodic than their US counterparts. I've never heard anyone in my time in the US talk about "The new ad for Coke" around the water cooler at work, but in the UK this regularly happens for the soft drink "Tango" for example.

    So perhaps the answer is to make ads more entertaining, less repeated (why oh why show the same ad twice in an ad break), and less formulaic. If US ad agencies showed half the imagination that the UK ad agencies showed then people might actually be less tempted to skip over the ads or leave the room.

  16. Proportion of Viewrs with TiVo? by Shadow+Wrought · · Score: 4, Interesting
    While it is not surpising that a lot of the TiVo owners skip commercials, I'm wondering whether or not you can consider TiVo owners as representative of the overall market of TV watchers. I would submit that TiVo owners do not represent a typical slice of the american viewing public, and as such the results would have to be taken with a grain of salt.

    Does anyone know if there is a TiVo demographic?

    --
    If brevity is the soul of wit, then how does one explain Twitter?
    1. Re:Proportion of Viewrs with TiVo? by HarveyBirdman · · Score: 4, Funny
      Does anyone know if there is a TiVo demographic?

      Yes. We're all alpha geeks with unparalleled technical skills, perfect Libertarian/Free Market outlooks, vast bank accounts/portfolios and enourmous genitals that make the bitches scream and beg for more.

      --
      --- Ban humanity.
  17. Re:Ad-supported TV by tha_mink · · Score: 4, Insightful

    No, what it DOES mean though, is that they will start using the bottom of the screen for ads while your favorite program is running. That way, you have no choice but to watch. I mean, networks already do this for their own ads so it's just a matter of time before you are watching South Park with a Coke can in the bottom right corner for 1/2 hour.

    --
    You'll have that sometimes...
  18. Re:What for ? by egomaniac · · Score: 3, Interesting

    Do they need a new TiVo technology to know that all ads are skipped ?

    I've had a TiVo for three years now, and I don't skip all ads. First, some shows are compelling enough that I watch them live, and am forced to suffer through ads as a result. Second, ads for products that I'm actually interested in are worth watching, as are genuinely funny and creative ads (I love the Jack in the Box Chipotle Chicken Sandwich commercial). Not all advertising is evil.

    --
    ZFS: because love is never having to say fsck
  19. Why commercials suck by zapp · · Score: 4, Insightful

    As many have pointed out.. what's important is not what ads are getting skipped, but why they are.
    Here are a few things they have done wrong, that really piss off viewers:
    1. Volume. The add should be no louder than the rest of the broadcast material. This should be a standard among all stations - if my tv is set at a specific volume, I should be able to go to any channel at any time and have it be *exactly* the same volume.

    2. Timing of product. Tampon/pad commercials during dinner or sport events are probably not very well planned. Similarly, I've seen car/realestate commercials on during saturday morning cartoons...

    3. Repeating ad. Ever watch a 30 minute show and see the *same* commercial 4 times (once before, twice during, once after). Or even 2 different commercials for the same product back to back? That gets annoying, and you blank it out.

    4. Portrays customer as idiot. This may just be a pet peeve of mine, but it seems to be a fad now in advertising to portray customers as mindless automotons who just consume whatever you give them. For example, the guy in Best Buy staring mindlessly at the new TV, and the salesguy saying "dude, you need these speakers too."

    Personally, I am amazed advertising has worked this far at all. We saw how HORRIBLY it failed at supporting websites. What if this (counting ad skips) is effectually the same as counting the lack of clicks on a banner? will advertising firms start to lose money, stop paying content providers for space, causing them to lose money?

    --
    no comment
  20. Sponsorship instead of Ads by Jsprat23 · · Score: 3, Interesting

    According to Forrester Research, when personal-video-recorder (PVR) technology reaches 30 million households in 2006, 76% of advertisers say they'll cut their TV ad spending -- one quarter of them by more than 41%. Instead of buying TV ads, 65% plan to spend more on program sponsorship, 46% will increase budgets for product placement, and 36% say they'll rechannel their dollars to online advertising.

    This quote is exactly what I want to see. A couple years ago, Schindler's List ran uninterrupted except for an intermission on TV and was sponsored by Ford. The only mention of Ford was a brought to you by Ford message and a logo suring the intermission and at the beginning and end. No, I didn't have to look up who sponsored Schindler's List, I actually remembered, thanks Ford. This is similar to what PBS does minus the telethon. I've actually watched who the sponsors are for some of the shows on PBS, simply because they have a relevant product or service that *gasp* I may actually be interested in.

    Are you listening big media and advertising?

  21. IMHO here's what's happening by Sloppy · · Score: 5, Insightful
    On April 11, 2002, ABC's popular TV drama The Practice drew a TiVo rating of 8.9, meaning 8.9% of TiVo owners watched the show live or recorded it and watched it later. But those viewers watched just 30% of the ads shown. Meanwhile, quiz show The Weakest Link, drew a rating of 0.9, but viewers watched 78% of the commercials. TV news magazine 60 Minutes got only a 2.2 rating, but its viewers sat through 73% of the ads.

    Certain genres are "stickier" than others, TiVo's research shows. Big-budget situation comedies and dramas tend to have the lowest retention and commercial-viewing rate because couch potatoes tend to record them and skip through the commercials rather than watch them live. Reality TV, news, and "event" programming such as the Oscars do significantly better at getting viewers to see the commercials. Just 39% of viewers watched ads during the highest-rated network TV show, Friends, vs. 75% for the 45th Annual Grammy Awards and 58% for Fox reality show Fear Factor.

    First of all: Tivo doesn't really know whether or not I watch ads. It just knows whether or not it got to play them. This is important.

    The inverse relationship between rating and getting to show ads, and the variable stickiness, is no surprise at all if you watch what a Tivo user does. Here is what is happening, and it's so simple: Tivo gets to play the ad, if the user isn't paying attention. Tivo doesn't get to play ads, if the user is intently watching the show.

    That's all there is to it. I play The Simpsons and it's some lame episode that I've already seen way too many times, so I get bored and surf Slashdot. Being a stupid monkey, I don't just stop The Simpsons and watch something else, because I like The Simpsons so I think I want to watch it. But nevertheless, since I've seen the episode too many times, I am bored. I just don't realize I'm bored. So I let the episode play. I'm not watching. A commercial break happens. I don't notice for a minute, because I'm in the midst of writing a troll that requires all my concentration. Then somewhere in the back of my head, I hear that someone is selling cars, and I wake up from my TrollTrance and look over at the TV outraged, screaming "Commercial!!! Kill! Kill! Kill!" and fast forward until I see The Simpsons again. Then I go back to writing my troll.

    Now suppose I'm watching Futurama, and it's an episode that I somehow missed the first time around. I'm fascinated. Instead of making an ass of myself on the internet, I watch TV. I am paying attention and following along. When a commercial break happens, I automatically skip over it.

    Back to the stats:

    The Practice drew a TiVo rating of 8.9, meaning 8.9% of TiVo owners watched the show live or recorded it and watched it later. But those viewers watched just 30% of the ads shown.
    That's because 70% were actually watching the show while playing it. I've never seen it, but it sounds like it might be a good show; I should give it a try. The other 30% were bored and trolling Slashdot.
    Meanwhile, quiz show The Weakest Link, drew a rating of 0.9, but viewers watched 78% of the commercials.
    That's because the bored Tivo user wasn't really watching the show. He's just using the TV to make reassuring background noise in his meaningless life. Tivo thinks he is "watching the ads" but really he is explaining to somebody, the finer points of pouring hot grits.
    Big-budget situation comedies and dramas tend to have the lowest retention and commercial-viewing rate because couch potatoes tend to record them and skip through the commercials rather than watch them live.
    The user is watching.
    Reality TV, news, and "event" programming such as the Oscars do significantly better at getting viewers to see the commercials.
    The user is not watching.
    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  22. Skip commercials, go to jail by Animats · · Score: 3, Informative
    • "[Skipping commercials is] theft. Your contract with the network when you get the show is you're going to watch the spots. Otherwise you couldn't get the show on an ad-supported basis. Any time you skip a commercial . . . you're actually stealing the programming." -- Jamie Kellner, CEO Turner Broadcasting Div., AOL/Time/Warner.

    From the plaintiff's filing in Paramount vs. SonicBlue:

    • Defendants' unlawful scheme attacks the fundamental economic underpinnings of free television and basic nonbroadcast services and, hence, the means by which plaintiffs' copyrighted works are paid for. Advertisers will not pay to have their advertisements placed within television programming delivered to viewers when the advertisements will be invisible to those viewers. In effect, by eliminating the embedded advertising, defendants' copying-and-commercial-deletion feature will (as to those viewers who employ the feature) eliminate the source of payment to the copyright owner for the very program being viewed. As a result, defendants' unlawful scheme impairs the value of plaintiffs' works and reduces the incentive for their creation and dissemination. For subscription television program services that depend in part on advertising revenues, use of the AutoSkip feature has the same effect. In both cases, the AutoSkip feature would fundamentally and inevitably erode the means by which copyright owners are paid for their works and hence the value of the programming they create.

    So there.

  23. How do they know if I'm watching live? by Fazlazen · · Score: 4, Insightful
    I don't see how they would know if I'm watching a program live. If I'm running at the tip of the live feed, then I'm not going to be pressing any buttons during the program. Sure, I hardly ever make it through a program without using the -8 seconds button at least once, or pausing it.

    The article discusses how some live events and reality television have a larger percentage of watched ads. I would guess that would be because most people watch those shows when they're actually being broadcast, as opposed to watching them later. It would be more interesting to see statistics of what % of the commercials are watched when it was watched live versus what % people are watching when watching it previously recorded.

    For the live/reality events, those are conversation pieces for some people at work the next day (*gasp* Did you see who the Bachelor picked?). I'd bet that those programs are watched live more, and therefore people are unable to skip the commercials.

  24. strategies by OpenMind(tm) · · Score: 3, Insightful

    Since I gotten my Tivo, I've noticed the rise of one trick that I see as a Tivo busting strategy. About a year ago, I noticed they started moving movie advertisements to the front of blocks of commercials a lot. The idea being, I think, that Tivo users are more likely to go back and watch a movie trailer, and once they are one commercial in, they'll probably just let the rest of the break play out. It worked on me for a little while. I'm curious if this is intentional, or if it is just movie advertising paying big money for preffered placement.

  25. Friday blowout! by HarveyBirdman · · Score: 3, Insightful
    The ads are ANNOYING!

    I hate the little dramas they try to play out as if we're supposed to believe we're seeing real people. I don't care if some damn, whiny bitch isn't feeling "fresh". Welcome to the world of evolution and genetics. You don't feel fresh. I lose my hair at age 40 and my refractory period has hit 2 weeks. Welcome to the Miserable Hearts Club. Now shut up about it.

    Or the stupid jingles or the grating voiceovers. Everyone sounds like a used car salesman or a politician. Everybody in ad-land has happy nuclear familes in Whitebreadville, except for the Black targeted ads that are invariably accompanied by some sort of stereotypical blues jingle. I wanna see a Burger King commercial with Menace Klan's "Kill Whitey" in the background. Have a BK Fish, G, and tap some of that ass!

    Or any alcohol ad. "You're all losers, so you need to dull your mind even further before you can have fun! May we suggest you consume large quantites of our cheap, watery beer. Oh, and drink responsibly! Wink! Wink!" Jackass, if I wanted to drink responsibly, I'd have a glass of orange juice. Wink wink at my spinchter, assface.

    Whatever happened to those goddamned Mentos commercials? Mentos - breath mint of the master race. Christ, I don't even know what that meant! And if anyone actually smiled as wide as they do in toothpaste commercials, their brains would pop out. I guess it's a good thing that these dogfood grade morons with the idiot grins plastered on their botoxed lippage don't have brains in the first place.

    And smoker's toothpolish. How dick is that? "Bob! You quit smoking!" says whore. "DID I?" says Bob. "Hmm, no. I guess not," says whore. "I can still smell the fetid stench of your filthy brain damaged habit wafting from your smoke encrusted clothing. Bleah. It's an extra $200 if you expect me to deal with your Marlboro funk."

    Argh! Don't get me started on commercials!

    --
    --- Ban humanity.
  26. Decent Product Placement by rkent · · Score: 4, Insightful

    It's more likely that the decent shows will be sponsored instead of saturated with ads. Firefly, brought to you by Preparation H!

    When I read this, the idea of firefly presented by a hemmeroids ointment was so ridiculous, it made me laugh. But not, I realized, much more than regular product placement.

    Advertising agencies have still got it all wrong. Why doesn't one of the characters on Friends, for instance, have a thing for coke? I know enough people in the real world who are adamantly "addicted" to certain brands and foods that it wouln't even stretch the imagination to see a TV character with that trait.

    But instead they do horribly klutzy things like "the doritos picnic" on the original survivor, or the painfully akward Coke placement on American Idol. It's actually disarmingly honest; "hey look, we're a show you like and we're pushing a product, don't you want to BUY it??"

    No. No we don't. We're over advertising as a social contract, where we tolerate it with the abiding satisfaction of receiving the accompanying content as a "reward." We no longer feel any obligation to this system. Advertising dollars spent on that very mechanism are terribly wasted, even if it works sometimes. Better to assign the desired buy-craziness to a TV character we can empathize with and desire to emulate. At least this will catch us off guard for a couple of years.

  27. At least they don't show how to use it by Greyfox · · Score: 5, Funny
    I can just see the commercial for that one

    Man 1: Hey, Joe, do you ever have problems with an itcy asshole?
    Man 2: Well I used to, then my friends turned me on to Preparation H!
    Man 1: Really? How's that work?
    Man 2: Well lemme just slap a little on for you there, skippy...
    Man 1: Oooh.. Oh...
    Man 2 ... Just gotta make sure you get a thorough coat on...
    Man 1: Hey... that IS better!
    Voiceover: Preparation H, for all your itchy asshole needs.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  28. More popular shows still get more ads played by rollingcalf · · Score: 3, Informative

    "On April 11, 2002, ABC's popular TV drama The Practice drew a TiVo rating of 8.9, meaning 8.9% of TiVo owners watched the show live or recorded it and watched it later. But those viewers watched just 30% of the ads shown. Meanwhile, quiz show The Weakest Link, drew a rating of 0.9, but viewers watched 78% of the commercials. TV news magazine 60 Minutes got only a 2.2 rating, but its viewers sat through 73% of the ads."

    Even though the percentage of ads skipped increases with the popularity of the show, the popular shows still get more ads played through overall.

    With the 8.9 show above, 30% of that show's viewers played the ads, which means those ads were played through by 30% of 8.9% = 2.67% of viewers. With the 0.9 show, 78% of its viewers played the ads, and 78% of 0.9% = 0.702% overall. So the ads that air with the most popular shows still get the most eyeballs, despite the inverse relationship mentioned in the article.

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    ---------
    There is inferior bacteria on the interior of your posterior.
  29. There's 3 types of ads by Cro+Magnon · · Score: 4, Interesting

    1. Ads I watch on purpose. These are very rare, and usually involve pretty girls in skimpy outfits. Humor can snare me too, but most advertisers are too clueless to do it right.

    2. Ads I ignore. This is 90% of the TV ads. If I'm watching live I'll probably see/hear part of it while I go to the bathroom/kitchen/stick my nose in a book. Otherwise, I'll FF past it.

    3. Ads I can't stand. Bad sound effects will piss me off everytime. If I'm watching delayed, I'll FF past it. If I'm watching live, I'll "mute" until the show resumes, then pause for 15 minutes to ensure I won't have to suffer through any more commercials! If I didn't have the option of FFing or muteing, I'd go bonkers, destroy the TV with an axe, then go after the advertiser!

    --
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  30. Re:What for ? by Lord_Dweomer · · Score: 3, Informative
    "I've had a TiVo for three years now, and I don't skip all ads. First, some shows are compelling enough that I watch them live, and am forced to suffer through ads as a result. Second, ads for products that I'm actually interested in are worth watching, as are genuinely funny and creative ads (I love the Jack in the Box Chipotle Chicken Sandwich commercial). Not all advertising is evil."

    Mod this up. There's a reason why AdCritic, the website that had a massive database of movieclips of commercials for free went under, and resurfaced as a subscription service. Its not because they weren't popular enough to make ends meet. Its because they were TOO popular, and couldn't afford the bandwidth/server space. People do want to see ads, just good creative ones.

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