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Slow And Steady Leads To Windows Refund Success

linuxwrangler writes "By proceeding carefully, documenting everything, being persistent and keeping his cool, Steve Oualline was awarded a $199 refund for his unused copy of Microsoft Windows XP. See his Linux Journal howto for the details. Hopefully this is the first of many victories."

36 of 774 comments (clear)

  1. Linux Documentation Project? by calebb · · Score: 5, Funny

    I noticed that the title of the story is HOWTO: Getting a Windows Refund in California Small Claims Court

    Is this going to make it into the official HOWTO archive?

    1. Re:Linux Documentation Project? by Anonymous Coward · · Score: 1, Funny

      Is this going to make it into the official HOWTO archive?

      I don't know. Is it in DocBook or LinuxDoc format? Or, is it in DebianDoc format? I'm not sure which SGML template The Linux Documentation Project wants to accept today, so you can always try again later. Thank you.

  2. Interesting ... by Arthaed · · Score: 5, Funny

    For those of you with ADD, let me sum the article up with the following chosen quote.

    "Me: I installed Linux.

    Judge: Judgment for the plaintiff."

    It isn't everyday you get to see those two statements so close together! Very interesting (and long) article that details a process that personally, I wouldn't want to go through.

    I don't think the process is the point of the article, however. ;)

    --
    Unique signatures are rare.
    1. Re:Interesting ... by fobbman · · Score: 5, Funny

      What did the judge say after the guy said that he installed Linux? I tried reading your entire post, but...oh look! A shiny!

    2. Re:Interesting ... by diersing · · Score: 2, Funny
      The author also stressed (repeatedly) to be reasonable during the process. Are there a large number of refund seekers out there acting like raging monkeys?

      As both a consumer and an employee of a large corporation, somehow I act reasonable without constantly being told to do so.

    3. Re:Interesting ... by Anonymous Coward · · Score: 5, Funny

      As both a consumer and an employee of a large corporation, somehow I act reasonable without constantly being told to do so.

      And look where it's got you, a consumer and an employee of a large corporation. Wow.

    4. Re:Interesting ... by CSIP · · Score: 2, Funny

      so then if SCO get's its way, microsoft could just pay SCO directly,

      oh wait.....

      --
      "Nyquil - The stuffy, sneezy, why-the-hell-is-the-room-spinning medicine."
    5. Re:Interesting ... by Gzip+Christ · · Score: 5, Funny
      Are there a large number of refund seekers out there acting like raging monkeys?
      Yes. Just the other day I tried to get a refund from MicroCenter by flinging dung at the cashier. It didn't work so well, so I'm thinking of giving this "acting reasonable" idea a try.

    6. Re:Interesting ... by nomadic · · Score: 2, Funny

      "Me: I installed Linux. Judge: Judgment for the plaintiff." It isn't everyday you get to see those two statements so close together! Very interesting (and long) article that details a process that personally, I wouldn't want to go through.

      Yep, that's the second least common response to "I installed Linux". The first least common response is "I find Linux such a turn-on in a man! Are you busy Saturday night, sexy?"

    7. Re:Interesting ... by Slack3r78 · · Score: 5, Funny

      As someone with an actual diagnosis of ADHD, I take offense to the idea that all ADD people are easily distracted by shin.... ooooh, look! A new slashdot article!

    8. Re:Interesting ... by gnovos · · Score: 2, Funny

      Are there a large number of refund seekers out there acting like raging monkeys?

      Yes. Just the other day I tried to get a refund from MicroCenter by flinging dung at the cashier. It didn't work so well, so I'm thinking of giving this "acting reasonable" idea a try.


      You just didn't hurl ENOUGH feces.

      --
      "Your superior intellect is no match for our puny weapons!"
  3. You mean I could have gotten a refund by Trigun · · Score: 5, Funny

    If I didn't pirate my software?

    Oh well.

  4. Yep. by wcbrown · · Score: 2, Funny

    If ever a story should lead to a Slashdotting, this would be the one.

  5. I've had an idea.. by nother_nix_hacker · · Score: 4, Funny

    ...I know a warez site that has copies of Linux on it. I could download a couple and take them to PC world where I could ask for my money back....little do they know I didn't payt a thing!

    1. Re:I've had an idea.. by Anonymous Coward · · Score: 1, Funny

      Hey man, Linux is freeware! That means you can share it on as many computers as you like, for free!

  6. Windows ME by otl91 · · Score: 5, Funny

    What about a refund for Windows Me? I installed it but still couldnt use it. :)

  7. I'll really be impressed... by Anonymous Coward · · Score: 5, Funny

    ...when he gets refunds on those unused AOL cds

  8. not for us by Josh+Coalson · · Score: 5, Funny
    From the article:

    The thing that you do not want to do is be a nut case. Don't bash Microsoft...

    I guess that eliminates all of us.

  9. Re:Is it worth it? by haystor · · Score: 2, Funny

    And if three people do it...

    Can you imagine if three people do it?

    And if three people do it they'll think you're a part of movement...

    --
    t
  10. Let me remind you... by cioxx · · Score: 4, Funny

    "The journey of 1000 miles begins with the first refund for unused Windows." - Lao Tzu

  11. thanks by Stalemate · · Score: 2, Funny

    that was bothering me too, but I didn't want to be the one acting like a grammar nazi and looking like a jerk! :)

  12. Well, there's your problem right there... by Scratch-O-Matic · · Score: 4, Funny

    They said $10, you said $1,000,000.

    Then you said that "splitting the difference" would be $500,005, when in fact it would be $499,995.

    That magic '5' at the beginning is the psychological hump that caused them to resist.

    --


    Evil is the money of root.
  13. Re:My question is this ... by pavera · · Score: 4, Funny

    Well,
    installing Linux shows a great propensity towards jumping through hoops... so I would argue a high percentage.

  14. He'll need the money by andy1307 · · Score: 2, Funny

    For when SCO demands a license fee for using linux.

  15. Yah But... by tds67 · · Score: 2, Funny
    Thanks to good records and a Small Claims judge, Steve Oualline got a $199 refund for his unused copy of Microsoft Windows XP.

    So where does the unused copy of Windows XP go? Not to XP heaven, right? Can he sell that copy to someone for $199 instead of getting the refund? Does it go back to the manufacturer or Micro$oft? Does it really matter? Does anyone care? Why do hot dog buns come in packages of 8 when hot dogs come in quantities of 10?

    1. Re:Yah But... by BMonger · · Score: 2, Funny

      Why do hot dog buns come in packages of 8 when hot dogs come in quantities of 10?

      HEY! That's my .sig...

  16. Re:Define "many" by mccalli · · Score: 4, Funny
    And... where can you get a laptop without Windows installed on it?

    Here.

    (ducks, runs...)

    Cheers,
    Ian

  17. Clearly you've never installed Linux by tfriedlich · · Score: 2, Funny

    We are a people who love to jump through hoops.

  18. Similar story by Dukael_Mikakis · · Score: 5, Funny

    Yes, a similar thing happened to me. I was serving tables in a restaurant and I started chatting with a customer about how waiting tables was a summer job while I got my Computer Science degree. And so he says, "Oh, you're a programmer, huh? Maybe you could help me with computer. Do you know anything about Windows?"

    And I said, "Sort of, but I know a lot more about UNIX."

    "Weird," he says, and then he leans in and says, "cause I always wonder, how do they take a leak when their weiners are chopped off?"

    I was in a daze. Not everybody knows about UNIX/Linux as we do.
    ___________________________________
    I crochet because I'm lonely; I'm lonely because I crochet.

    1. Re:Similar story by bbtom · · Score: 4, Funny

      Kinda reminds me of this story from the deep dank archives of BSD history.

      --
      catch (HumourFailureException e) { e.user.send("You, sir, are a humourless idiot."); }
  19. Re:Feh. by devphil · · Score: 4, Funny


    Yes... I believe I just said that Linux had nothing to do with the judgement. We seem to be in violent agreement here. (Smarty?)

    --
    You cannot apply a technological solution to a sociological problem. (Edwards' Law)
  20. Re:Feh. by jpetts · · Score: 3, Funny

    saw my t-shirt and immediately pulled the other cop aside. He walked over to me and said, "So, are you a programmer or do you just run Linux for fun?"

    Be gald you weren't wearing a BSD T-shirt

    --
    Call me old fashioned, but I like a dump to be as memorable as it is devastating - Bender
  21. Re:Feh. by Anonymous Coward · · Score: 1, Funny


    So aside from the fact that you still must not contact Natalie Portman and you must register with the local law enforcement, is this story going anywhere?

  22. Re:Feh. by frodo+from+middle+ea · · Score: 5, Funny
    You cannot apply a technological solution to a sociological problem

    Then how do you explain vibrators ?

    --
    for the last time people, I am "frodo from middle eaRTH", not "middle eaST".
  23. Re:Feh. by Anonvmous+Coward · · Score: 2, Funny

    "This was in 1998. Don't assume people don't know what Linux is just because they aren't in an IT field, it just makes an ass out of you."

    In 2000 I was at a blockbuster with a friend of mine discussing how crappy Linux is. The bfd then was about Linux's uptime. My response was "well yeah, it has no apps. You can run nothing for a long time!" Some cute chick came around the corner and says "what are you talking about? Linux has lots of apps!"

    I bet you all would be stunned ridgid to know that I didn't get her phone #!

  24. Re:How the loop hole is closed by fjaffe · · Score: 2, Funny
    Loop hole closed, value of software is now $0

    But we all already knew that!