Slashdot Mirror


Executive Secretary In Every Computer

An anonymous reader writes "BusinessWeek Online just ran an interview with a researcher from Sandia National labs whose team has developed an alternative approach to artificial intelligence. They have come up with a software program that models a computer user's behavior and gives the user advice, corrects his errors or saves files according to the user's own logic. The idea is for computers to learn how to use with users -- instead of vice versa. The software has already been tested with air traffic controllers."

43 of 320 comments (clear)

  1. I apparently already have this function.... by sweeney37 · · Score: 5, Funny

    gives the user advice, corrects his errors or saves files

    His name is Clippy, and I hate him.

    Mike

    1. Re:I apparently already have this function.... by Junks+Jerzey · · Score: 5, Funny

      His name is Clippy, and I hate him.

      Why doesn't someone write an agent to predict what the replies will be to a given Slashdot story? It could be done as an elementary school project.

    2. Re:I apparently already have this function.... by Znork · · Score: 5, Interesting

      Indeed, this sounds exactly like Clippy. I read an article on Clippy a few years ago. Clippy was a great idea, that was supposed to help in just these ways. During R&D it worked very well.

      Then MS marketing got involved. They decided that Clippy didnt get activated enough. Clippy in its research version might have popped up once a month when a user really needed help. However, once a month would not justify the expense of development and marketing, nor could it be hailed as a great new feature if the users almost never saw it.

      Enter the new and marketing improved Clippy any MS office user over the last decade has had the misfortune to experience. Junk the I part of AI, and just make an annoying paperclip instead of a helpful tool. I can only imagine how the researchers felt about having their nice idea turned into something like what Clippy got to be.

      Maybe we'll see a real implementation of this kind of technology at some point in time. But I'll bet any commercial application of this is more likely to get written by popup ad companies, and jog the ATC guys elbow by suggesting which airline he should be using or something...

    3. Re:I apparently already have this function.... by Anonymous Coward · · Score: 3, Interesting
      His name is Clippy, and I hate him.
      This got modded as funny, but it would've been better modded as insightful. Nothing slows a salty computer user down more than a computer that stops every eight seconds to ask him a question or worse, start some processor intensive image manipulations when said user is trying to get actual work done.

      What would really be useful is an OS where everything is controlled through scripts I write myself. Applications, through the OS, would be controlled by scripting, too. Then I can tell the computer how I want it to act, instead of it having to learn what I'll probably want, then guess at it.

      It scares me that this sort of software is needed for air traffic controllers. Those guys should know the software they're using inside and out, frontwards and backwards. I expect an ATC to be able to fix any problems with the computer (even though the better solution is to move the ATC to another machine and have a tech come in and repair). The stupidity of the average computer user is infecting all levels of software design :(
    4. Re:I apparently already have this function.... by swilver · · Score: 4, Insightful

      You'd have to wonder why these researchers would even believe that using neural networks or whatever form of AI they come up with will even work, when not even a real human person sitting next to me working on the same program or document can accurately anticipate my needs...

    5. Re:I apparently already have this function.... by JediTrainer · · Score: 3, Funny

      Clippy in its research version might have popped up once a month when a user really needed help.

      Like in this situation?

      --

      You can accomplish anything you set your mind to. The impossible just takes a little longer.
    6. Re:I apparently already have this function.... by Zog+The+Undeniable · · Score: 5, Funny

      If (icon==hardware) then beowulfClusterJoke() If (icon==yro) then welcomeNewOverlordsJoke() If (icon==borg) then ???Profit!Joke() If (rnd>0.3) then sovietRussiaJoke() else lameFpAttempt()

      --
      When I am king, you will be first against the wall.
    7. Re:I apparently already have this function.... by Kwiik · · Score: 3, Funny

      void lameFpAttempt()
      {printf("

      Step 1. Become overlord of Soviet Russia
      Step 2. Beowulf cluster
      Step 2. ???
      Step 3. Economic improvement!\n");}

      --
      Vehicle Stars used car search is my current project
    8. Re:I apparently already have this function.... by danila · · Score: 4, Interesting

      May be someone can write a module for Alice integration with Slashdot. I think the dialog-based parsing engine would work just great after some tweaking.

      An alternative approach would be to first parse Slashdot archives to get a lot of posts, articles and moderation data and then use Bayesian theory to decide which sentences/keywords should be included to produce highest moderation based on the words in the blurb (or the linked article, but parsing that would be against /. spirit).

      It can be further enhanced using the poetry evolution engine. If we limit the system to very short posts (cliche jokes or smartass oneliners), it might work quite well (feedback, of course, would be the moderation).

      Any volunteers?

      --
      Future Wiki -- If you don't think about the future, you cannot have one.
  2. Clippy by mrpuffypants · · Score: 4, Funny

    "It looks like you're trying to land a plane. Would you like lunch?"

    "It looks like you're trying to talk to a pilot. Would you like to write a letter to him?"

    "It look like you're trying to turn me off. Dave. Don't do that Dave."

  3. tested with ATC? oh crap by Anonymous Coward · · Score: 5, Funny
    "It looks like you're trying to direct a plane into land. Would you like me to help you?"
    • Yes please.
    • No, I do not need help landing planes.
    • No, and don't show Crashy again.
    Click here for other automated flight controller assistants.
    1. Re:tested with ATC? oh crap by ax_42 · · Score: 3, Funny

      Your shareware copy of LandingGear 2.0 has expired, please contact www.ohshit.com to buy a full licence.

  4. Great if I can force specific things on it.... by Lumpy · · Score: 5, Insightful

    I want to force it to always save to the mapped E: drive... not where the user wants to save it.

    The biggest problem is the user that saves things willy-nilly, relies on editing a spreadsheet in an email and never saves it specifically, etc....

    Unless it can be told to force certian behaivoir upon the user to be in line with corperate requirements.... I dont see it as useful and more of another PITA app that makes my life more difficult as a Net/sys admin

    --
    Do not look at laser with remaining good eye.
  5. Comment removed by account_deleted · · Score: 5, Interesting

    Comment removed based on user account deletion

  6. What are you doing, Dave? by tds67 · · Score: 5, Interesting

    What happens when the user is a sick, twisted and sadistic person. Will the computer adapt to that kind of user?

    1. Re:What are you doing, Dave? by Talthane · · Score: 3, Insightful

      If the technology reaches that stage, then sadly, a legislator somewhere will most likely have insisted it has so-called safeguards to (a) stop it file sharing, (b) 'protect the children' or(c) to 'help' any war on terror still going on at that time.

      The upshot being your software's safeguards recognise you are a sick and twisted soul and the program informs on you (can you imagine Outlook flashing up a box saying "I'm sorry, Dave, but I have decided to report your activities to the police because you are a terrorist"?).

      Total Information Awareness by the back door, eh? And then you could even have some country decides to use the software safeguards to predict whether a user is a political dissident...

      Maybe you can't stop the march of technology (as he says in the article), but you could direct it with a little more forethought.

      --
      "This is why men never share their feelings; because women always remember." -Just Shoot Me.
    2. Re:What are you doing, Dave? by allanj · · Score: 3, Funny

      What happens when the user is a sick, twisted and sadistic person. Will the computer adapt to that kind of user?


      If it does, my guess would be that it'd use 'vi' as the default editor for anything.

      --
      Black holes are where God divided by zero
  7. Nighmare Scenario ! by CmdrGravy · · Score: 3, Interesting

    Great, so now Technical Support / Helpdesk staff will have to learn the individual way everyone's PC is deciding to work when talking people through how to do things !

  8. think lewinsky by kraksmoka · · Score: 4, Funny
    can we all agree that using technology to replace secretaries and interns defeats the purpose?

    on a serious note, just having word and excel has replaced many thousands of secretaries already. can anyone out there say that typing is solely a clerical skill like it was 20 years ago?

    --
    "You never want a serious crisis to go to waste." - Rahm Emanuel
    1. Re:think lewinsky by Anonymous Coward · · Score: 4, Funny

      can anyone out there say that typing is solely a clerical skill like it was 20 years ago?

      It's not just a clerical skill. My thief has a +17 typing ability...

    2. Re:think lewinsky by BCSEiny · · Score: 3, Interesting

      Doesn't anyone see what is going to happen. Those who have read dune (which is a lot of people on slashdot i would bet) would know this exact same thing happened in the dune universe. Eventually humanity got tired of having computers take over everything and they destroyed all the computers. This same thing will eventually happen if we do not stop the complete integration of computers into our daily lives. It is my opinion that young kids should not be allowed to use a computer (or calculator) for many years up till about high school and then sparingly. The inability to do math in our heads will be the beginning of our downfall. I have an unbelievable amount of friends who are willing to turn over all tasks to a computer. I find this very sad. "Fear is the mind-killer..."

    3. Re:think lewinsky by Wvyern · · Score: 3, Funny

      I was gonna say, will this secretary have big boobs? We all want one with big boobs or again, whats the point!

      --
      "Sheep just follow the easiest path and run from scary noises and intimidating creatures." - Me
  9. Scary ... by iMMersE · · Score: 4, Insightful

    I was thinking about this this very morning, about how my computer should know that I am trying to save a file with a given extension or content and default to a certain directory.

    Of course, the annoyance would start when you change your way of doing something, or the computer pre-empts an action which you don't intend to do - You'd have to spend time fixing such problems and wait while the computer re-trains itself.

    Sure enough, the article doesn't mention these problems, and how they would be avoided or overcome.

    --
    codegolf.com - smaller *is* better.
    1. Re:Scary ... by bamurphy · · Score: 4, Interesting

      I remember reading a while ago about the comparison between the computer-learns-human style of doing things vs. human-learns-computer.

      The examples I believe were the current Palm OS with its logical if somewhat odd "grafitti" system. It was compared to the old Newtons which attempted to learn the user's handwriting, as well as the new tablet pc's.

      Basically the long and short of it was that the order of % correctness went newton > tablet > palm. Although the tablet pc's do a pretty good job interpreting, they still "make mistakes" when someone's writing gets really sloppy. On the other hand after a minimum of time the average user can use graffiti with a high level of accuracy and can understand the malformations of a sigil that might produce an error while being made.

      All in all though it seems most of these attempts to "learn" what a user may do are misplaced. I try to keep my "websites" directory very well organized, as well as my "print work" directory, but both vary in structure from each other, even before my own mistakes and idiosyncratic files. And my applications directory is a completely different story... and lets not even get started on consumer media. Shouldn't this all be handled by XML soon anyway?

      We've still got the world's best massively parellel computers in our noggins. Pattern recognition OWNZ.

  10. Microsoft style by towaz · · Score: 4, Funny

    Probable would work sort of like this.
    Mr clippy

    --

    --
    "I disapprove of what you say, but I will defend to the death your right to say it." - Voltaire
  11. Computers that learn from the user? by metalhed77 · · Score: 4, Funny

    Does that mean that when my mom calls me up for tech support that I'll have to teach her and her computer where the any key is?

    --
    Photos.
  12. Huh? Air traffic controllers!? by zonix · · Score: 4, Interesting
    The idea is for computers to learn how to use with users -- instead of vice versa. The software has already been tested with air traffic controllers.

    Not exactly comforting, if you ask me! I expect air traffic controllers to know their systems and how to use them. What happens when this software has learned to compensate for one traffic controller's particular errors, and then suddenly another traffic controller takes over his/her station?

    z
    --
    What would an EWOULDBLOCK block, if an EWOULDBLOCK could block would? -- me
  13. Can you imagine a Beowulf cluster of Clippies? by heironymouscoward · · Score: 4, Funny

    Helpful software everywhwre? Sweet Jesus!

    It's almost as bad as the polite elevators ("Which floor would you like to go to today") in the HHGTTG.

    Software should be like God made it: rude, difficult, and flaky. The users need their daily dosage of pain and whom are we to deny this to them? It's the endorphins, man!

    --
    Ceci n'est pas une signature
  14. I need help... by KingRamsis · · Score: 3, Funny

    " The idea is for computers to learn how to use with users -- instead of vice versa. "

    can someone put that in a "in soviet russia" joke ? I tried but I was too confused.

  15. I can see it now. A typical work day... by Rudy+Rodarte · · Score: 4, Funny

    08:08 AM -- It looks like you're browsing /.
    Would you like me to refresh the site 10 times a second to give you a few fr1st p05ts?
    09:17 AM -- It looks like you're browsing /. ...
    Again.
    Would you like me to answer your phone and tell everyone that you are in a meeting?
    09:45 AM -- It looks like you're browsing /. ...
    Again.
    Would you like me to call your wife and tell her you are working late?
    And so on...

  16. Oliver: the new Nomenclator by handy_vandal · · Score: 4, Interesting


    Remember oliver, the electronic personality extender predicted by Alvin Toffler in "Future Shock" ...?

    There's an interesting passage about olivers in John Brunner's excellent novel, "The Shockwave Rider":

    "... so-called olivers, electronic alter-egos designed to save the owner the strain of worrying about all his person-to-person contacts. A sort of twenty-first-century counterpart to the ancient Roman nomenclator, who discreetly whispered data into the ear of the emperor and endowed him with the reputation of a phenomenal memory." (pp. 41-42)

    --
    -kgj
  17. wonderful :( by scovetta · · Score: 5, Funny

    Great, now the percentage of women working in tech companies will go from 15% down to 2%. Good job, ass.

    --
    Wer mit Ungeheuern kämpft, mag zusehn, dass er nicht dabei zum Ungeheuer wird. --Nietzsche
  18. a few aspects by jlemmerer · · Score: 3, Interesting

    Wired News has a similar article. Maybe you could just combine the new AI with the cute exterior ofClippy. On the other hand side it would be interesting how much space you have to allocate for the AI database. as far as i remember A.L.I.C.E. needed a quite large AIML file to be just somewhat intelligent. If now the computer should also remeber patterns in behavior and not just talk to you (Alice is a pure chatbot) then in my opinion you need quite large amounts of data to be stored. This could be useful for larger companies with a dedicated AI Server to help their employees (if we talk about AI in a network, why not call ist SKYNET), but on a normal desktop? I think that's too much.

    And to focus on another problem: if this thing learns about you behavior, don't you mind about your privacy? We are all paranoid about cookies and other spyware, and then some people actually want us to deliberatly install it? Just imagine: Your boss next to you because you want to show something to him and then the computer asks: "Hi XY, you haven't visited ./ today, normally syou surf it for ours during work. Can I help you get there?"

    --
    ".Sig Stealer" was here
  19. Wired Article by jetkust · · Score: 3, Informative

    here is the wired article about it. It's basically 2 pages of "This technology is nothing like Clippy."

  20. Re:air traffic controllers? by Lodragandraoidh · · Score: 4, Interesting

    The next killer app, in my opinion, is the application that allows you to not only save content, but also the context (or contexts, even - human beings don't keep things in their head under one strict association - there are multiple pointers to the same information) behind that word doc, picture, etc.

    I would love to be able to quickly find items that I need that were saved years ago. Almost every day I have to find such things on my disk, and having a searchable interface (particularly for binary encoded files, such as executable or graphics files - which have little searchable text inside of them) that works would save hours every week.

    Instead of only having a limited amount of information, filename and directory, you would be able to search over multiple hierarchies as well as descriptive text - even for binaries. This would put the user in the driver's seat, allowing her to build relationships within the data that have meaning to her.

    --

    Lodragan Draoidh
    The more you explain it, the more I don't understand it. - Mark Twain
  21. Why can't computers just do what I tell them? by tuffy · · Score: 4, Interesting
    I don't understand the whole line of research that believes computers need to be more "clever". Perhaps the assumption is that the user is an idiot, won't be getting any smarter, ever, and could use a bit of patronizing hand-holding in order to get anything done. But my thinking is that if such a "clever" system is necessary, the computer system hasn't been designed correctly to begin with.

    I want my computers to present me with clear and unambiguous output. In return, I will give them as much unambiguous input needed to get the job done. Save the "clever" AI for Doom 3 and let me get back to work.

    --

    Ita erat quando hic adveni.

  22. going nuclear by misterpies · · Score: 3, Funny

    >>The software has already been tested with air traffic controllers.

    Why did they bother testing it with air traffic controllers when they could have launched it straight onto some low-risk industry, like nuclear power? (Then again maybe we don't want software imitating Homer Simpson's logic.)

    --
    The author of this post asserts his moral rights.
  23. shutting off? by agurkan · · Score: 4, Insightful

    One nice thing about a good secretary or a personal friend is they will realize when they become annoying and tune themselves down. I think it is essential for this kind of software. Giving advice constantly will inevitably lead to wrong and/or unwanted advice at one point.

    --
    ato
  24. Helpful! by whterbt · · Score: 3, Funny

    It looks like you're trying to land an airplane!

    Would you like to find out...

    • ...how to turn on the runway lights?
    • ...information on the runways?
    • ...how to use Print Preview?
    • ...more about Microsoft(C) ATC(TM) 2000?
    • ...how to turn me the f*ck off?
    --
    Too late to be known as Bush the First, he's sure to be known as Bush the Worst.
  25. Not new. by teamhasnoi · · Score: 4, Interesting
    Open Sesame (1993!) by Charles River Analytics for the mac did stuff like this: would 'learn' when you did things and open programs for you, where you saved files, how often you rebuilt the desktop, ect.

    You could also direct it by voice command. I had this program back in the day, heady stuff at the time.

    Here's a pile of other stuff on Software Assistants.

  26. Re:redirect "my documents" by Troed · · Score: 4, Insightful

    Software Error. Of course a document opened from Outlook should be ... READ ONLY ...

    Yes, my Mom lost a lot of work she had put into making revisions to a document sent to her by a coworker. She called me up and explained how she had done ... and it was exactly that. It's a serious software and usability flaw in Outlook - and although you can train users to avoid it the real fix is to correct the error in the software.

  27. Sony and DARPA are working on similar technology by smartalix · · Score: 3, Informative

    As it has been pointed out, the concept of an intelligent computer assistant is not new. In addition to the other projects mentioned, Sony is working on a project they call the "Sensing Computer", a PDA-sized device that will contain a software agent that will memorize your data and your usage patterns in everything from your passwords to your friends names and birthdays to your favorite ice cream, and will prompt you when you need info and/or are dealing with the world around you.

    Darpa is working on a project under its total information awareness program called "lifelog", where a computer model will be developed of your likes, dislikes, behavior patterns, and everythign about you so that a computer model can be built. This model could then be used to predict behavior or spotlight devations from the norm that may indicate criminal or terrorist activity. Kind of like a predicitive "Big Brother" AI. If this technology comes to pass, it will make Orwell's nightmare look like a shopping mall in comparison.

    --
    Read a preview of my novel CYBERCHILD at www.smartalix.com/cyberchild
  28. Re:air traffic controllers? by Lord_Dweomer · · Score: 3, Funny
    " The next killer app, in my opinion, is the application that allows you to not only save content, but also the context (or contexts, even - human beings don't keep things in their head under one strict association - there are multiple pointers to the same information) behind that word doc, picture, etc."

    Exactly, and this context could be applied to many things. For example, when I download torrents of anime now, I always save them to the same folder which is my holding area for anime I download, which I later move to its correct folder upon viewing. If my computer could sense that I was downloading anime (yet again) and direct it to the proper folder, that would be great. If it could generate a list of what I've viewed completely, what I've partially watched, and what I haven't watched yet, that would be amazing.

    Even better, sometimes a series gets moved around in my folder because it has a different file name than others of its kind because it was subbed by a different group. I do not rename the filenames because I like to keep them the same for when I send to others, yet if my computer could figure out that a file was part of a certain group of files even though it had a different filename, that would be a great boon to my productivity.

    --
    Buy Steampunk Clothing Online!