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New Treo Reviewed

Bill Koslosky writes "Walt Mossberg of the Wall Street Journal just posted his review of the new Treo. His initial review of the Treo 300 inspired many, including myself, to purchase this PDA/phone device. 'I prefer it to any RIM BlackBerry model I have tested, and it blows away any of the PDA/phones based on Microsoft's Pocket PC operating system.' The Sprint CDMA version should be available in the beginning of October."

48 of 237 comments (clear)

  1. Nails? by Anonymous Coward · · Score: 5, Funny
    [A]t least one woman who tried my test Treo 600 hated the keyboard, saying it was incompatible with long nails.

    Well, there goes the slashdot user base.

    1. Re:Nails? by Anonymous Coward · · Score: 3, Informative

      Graffiti was replaced by Graffiti 2, which isn't subject to any patents. Palm will continue to sell Graffiti 2 devices. The keyboard on the Treos has nothing to do with this.

    2. Re:Nails? by pmuellr · · Score: 4, Interesting

      What really irks me with the Treo 300 device, and maybe the 600 has fixed this with it's 5-way toggle, is that you need to use the keypad AND a fingernail/stylus to run many apps that require some kind of tactile feedback. I get to the point where I keep the stylus between two fingers and shift my finger position so I can quickly use the stylus while texting. You have to text, because there is no grafitti. I would actually be quite happy with the graffiti area back and no keypad. Who needs a freaking keypad on a Palm? (Well, actually the Sony Clie's that fold out, with the keypads, are perfectly acceptable, since they have both keypad AND graffiti area).

      I didn't spend 6 years using graffiti to just throw it all away now!

    3. Re:Nails? by show+me · · Score: 2, Funny

      Actually, several steps of editing changed her comment. What she actually said was, "I tried to play a Nine Inch Nails MP3 and it didn't work."

    4. Re:Nails? by Aetrix · · Score: 4, Insightful

      Disclaimer: IAAGF (I am a geeky female)

      You bring up an interesting point about Technology nowadays. So many reviews of new gadgets are hideously male-dominated. The comparison that irks me is the "fits comfortably in a shirt pocket" standard that is somehow being held to all MP3 players, cell phones and PDAs. Frankly, I don't know many women that keep PDAs, Cell phones, or mp3 players in their pockets. Women don't mind carrying purses that hold their gadgets. And when you're stuffing your gadgets into a purse, the size doesn't much matter, but the weight does.

      And the thumboards... I would think they would give large-handed people issues, but all keyboards, thumboards, and other sorts of button-based input devices give hell to women with longer fingernails. Even if a woman's nails aren't raptor-claw length, the slightest length will fudge things up.

      Well I guess this is why I like Julie and Judie at The Gadgeteer so much. They strive to have a mix of male and female reviewers and they make sure not to laden their reviews with sexist bias.

      --

      "One touch of Darwin makes the whole world kin." George Bernard Shaw
  2. For Sale... Kyocera 7135 Palm Smartfone.. by mikewren420 · · Score: 3, Funny

    Anyone? Anyone? Bueller? I gotta ebay it quick! :)

    Hell, if Mossberg loves it, it must be good!

  3. eh, no thanks. by garcia · · Score: 3, Interesting

    I prefer it to any RIM BlackBerry model I have tested, and it blows away any of the PDA/phones based on Microsoft's Pocket PC operating system.

    At $550 I expect that this phone would be compatible with other software and hardware accessories out there already. Palm (while having a nice software base) is not even close to what is available for PocketPC.

    Digital camera, phone, PDA, MP3 player. I want this thing compatible with my CF cards (wlan and microdrive) - I want space AND wireless networking (so I don't have to be on the providers network at all times for connectivity).

    No thanks, at least not for now.

    1. Re:eh, no thanks. by TedTschopp · · Score: 3, Insightful

      Palm (while having a nice software base) is not even close to what is available for PocketPC.

      Can you provide data to back that up? I've heard the exact opposite. I'd love to see your source?

      Ted Tschopp
      --
      Fantasy remains a human right; we make in our measure and in our derivative mode... -- JRR Tolkien
    2. Re:eh, no thanks. by pmuellr · · Score: 5, Insightful

      Sure PocketPC has the lead in interesting peripheral support, but Palm wins on software available. Bonus; Palm devices don't suck the juice like PocketPC. For anyone who really uses a PDA, and doesn't want to have the device in the cradle every day, there's no competition; Palm wins. The power usage of PocketPC is the ultimate killer for me, for that platform.

    3. Re:eh, no thanks. by ATomkins · · Score: 3, Informative

      There are certain aspects of Palm OS software that could definitely use some work... I've never seen a decent photo editor for the Palm OS...

      The Palm OS is also lacking in several neat features. PocketPC *dominates* on the multimedia front... and last I checked, the only 2 (3?) Palm OS SSH clients didn't support Hi-res, so they were a bitch to read... I would love something as good as sshCE on a Palm.

      And PocketPC games can't be beat ;-)

      Oh! And don't forget ports of FTPD, Perl, Apache, XFree86, emacs and Vim ;) (among others)

    4. Re:eh, no thanks. by hey! · · Score: 2, Interesting

      Speaking as a developer, we went with Palms some years ago for our field data collection system for this very reason: battery life.

      However with battery situation has been steadily improving (along with price) on the PPC side of things to the point where we now recommend PPCs to our customers. The new XScale have good enough battery life for the majority of users. Most users coudl get away with a couple of days away from chargers (although not like in the good old days of Palms with AA batteries where you could go into the bush for weeks at a time).

      I've made the switch myself to PPC for PDA duties.

      However, you should be aware that we're not recommending PPCs as PDAs, but for inexpensive field data collection devices. For PDAs, the greater compactness of the Palm products and their simpler, more reliable interface is a big win. As a PDA, PPC 2003 is the usual cruddy experience of badly papered over complexity and constant little irritations.

      Recently, I bought a PDA for my wife, and despite the fact I've moved my company's recommendations over to PPC, I chose a Sony Clie. If I had another hundred dollars to throw at it, I'd have got a Zire 71, which has a superb high res screen.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  4. Ahhhhh, perfect... by greg_barton · · Score: 4, Funny

    ...for pr0n.

    From the article:
    Unlike the older Treo, this new model can be operated most of the time with just one hand.

  5. Re:palm os = blah by ePhil_One · · Score: 3, Funny

    I know I'm constantly aching to work on my doctoral disseration but am foiled by the lack of MS Word on my Tungsten T.

    --
    You are in a maze of twisted little posts, all alike.
  6. Battery! by neves · · Score: 5, Interesting

    It looks like this Treo solved the greatest problem with pda/cellphones combos: the battery lifetime. Any portable device that you have to charge twice a day is unusable. Does anybody know the battery technology that is behind this new Treo?

    1. Re:Battery! by bs_02_06_02 · · Score: 2, Interesting

      Probably lithium polymer.

      --
      -- No sig for you!
  7. headache by ajnlth · · Score: 3, Funny

    I wonder if it helps against headaches, because atleast in Sweden Treo is a headache pill. (or maybe the electromagnetic radiation causes headache so you will need a Treo)

  8. bluetooth? by viniosity · · Score: 3, Insightful

    I hate to be the guy who cried bluetooth but
    BLUETOOTH?

    1. Re:bluetooth? by bhny · · Score: 3, Informative

      you should be able to plug a bluetooth adapter in the expansion slot

      from treocentral.com-

      The Treo 600 family also adds an SD/SDIO/MMC slot. This slot, located on the top of the device was also found on the Treo 90, and on all current Palm models. It enables the use of SD and MMC media for storage of more programs and MP3 audio or video and SD content cards like dictionaries, or game packs. More importantly it also is SDIO enabled, meaning that it will work with hardware accessory cards like Veo's SD photo card, Margi's SD presenter-to-go, or Sandisk's upcoming Wi-Fi and Bluetooth cards.

    2. Re:bluetooth? by illumin8 · · Score: 3, Insightful

      you should be able to plug a bluetooth adapter in the expansion slot

      Yes, but what if I want to use the SD card slot for what it was intended: an SD memory card, and still use my Bluetooth wireless headset. I can't understand why they try to sell a $550 to $600 piece of kit that doesn't have a $5 Bluetooth interface in it.

      I own a Treo 300 though and this is the best phone I've ever used. I'm sure the Treo 600 with Palm OS 5 and longer battery life is much better.

      --
      "When the president does it, that means it's not illegal." - Richard M. Nixon
    3. Re:bluetooth? by hey! · · Score: 2, Insightful

      It is already joining the dustbin of history alongsite Infrared ports on computers, bundled AOL accounts and all the other crap that gets stuck on computers and never gets used.

      Yeah, and you forgot to mention USB. How long did USB ports ship on computers before they were useful for anyting?

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  9. The Trio 300 is going for $199 by rtphokie · · Score: 2, Informative
  10. VisorPhone by jooon · · Score: 5, Interesting

    I have the forefather, one of those old VisorPhones that you put in springboard of a Visor. It's about 2 years old now I think, and quite big in my pocket, if you compare with these new models. Still, I wouldn't trade for any of those other "smart phones" out there, except for this new Treo 600 of course. Why buy a phone that also tries to act as a pda, when you can get a really good pda, that can also act as a phone? I mean, the gadgets of a cellphone are more important than the phone itself, right. :)

    1. Re:VisorPhone by avi33 · · Score: 4, Insightful

      I agree completely. I recently squished my Visor, and after doing all the research for a new PDA/phone combo, ended up buying another Visor on eBay (though you can still buy reconditioned ones from handspring).

      Granted, I want nothing more than a Palm and a phone, in one device. I guess Samsung is coming out with one in Europe, but it looks to be expensive.

      At one point (before they EOL'ed the whole line), you could get a Visor + VisorPhone for about $100. Now, 2 years later, you get them combined...for $400? (ok, it's $49/$199, depending on which company you sign your life over to for 2 years.)

      Plus mine is GSM...remember that whole "you can get a new phone, slip the GSM card in, and your phone works, without a new plan" selling point? Turns out the bastards want $600 for the Treo if I keep using my own GSM card! (For the record, I want to keep it, since around the time my 1-year obligation wore off, my carrier called me up and offered me some cheap month-to-month plan with free long distance, a zillion minutes, etc.)

      To top it off, they now want in on the data stream side of things, so they try to hardsell you a dialup account -- though you can get one on your own for next to nothing, if you don't already have one.

      So, just to recap, it was a non-expandable (if slightly smaller) version of what I had, for $600 if I keep my own plan, or $49-199 if I sign up for a new two year plan. or, buy a used one on eBay for nearly nothing.

      Break the upgrade cycle and maybe the bastards will start treating us like intelligent consumers.

  11. Flimsy Case by shalunov · · Score: 4, Interesting
    The case of the old Treo is made of low-quality flimsy plastic. To me, the resulting fragility is the biggest problem with the device. I wonder if the new one is any better...

    Why shouldn't it be possible to provide a titanium or lexan case at the price they are charging?

    1. Re:Flimsy Case by da'+WINS+pimp · · Score: 2, Informative

      I agree the case feels flimsy, but my Treo300 has passed the drop test several times. I use the nerd approved belt clip and it takes a licking and keeps on typing... I hope this dosen't jinx it.

      --

      "I'm just here to regulate funkyness." - James Gandolfini, as Winston in The Mexican
    2. Re:Flimsy Case by The+Mayor · · Score: 2, Interesting

      Mine died after 13 months (read: 1 month after expiry of warranty). My brother has gone through 3 Treos. I hope this one is more sturdy (or is that sturdier?).

      --
      --Be human.
  12. Finally! A replacement for my Kyocera 6035 by Phoenix-kun · · Score: 3, Informative

    I've been using the 6035 for years and loving it. But I wanted so much more; color screen, real keyboard, camera. This 600 looks like it will fit the bill perfectly. However, Sprint needs to get the word out to their salesmen. I went into a Sprint store the other day to see when the 600 would be out and even the tech had no idea what I was talking about. All they could do was point me to the Treo 300 already on display.

    --
    Phoenix
  13. PCMag.com Review by elid · · Score: 5, Informative

    It's the beta version, but anyway... Link

  14. Know What I want in a PDA? by Greyfox · · Score: 2, Funny
    Emacs.

    Emacs has all the software I need. It can remind me of appointments (The appointment Elisp code might need some tweaking to deal with hybernation,) it can be used to take notes, it can keep my contact list with BBDB. It'd be nice if it could synch up with EMACS on my desktop. I can't imagine that it'd take a lot of supporting code to do that. Yup, just give me a PDA with EMACS in ROM and figure out how to make its batteries last from 2 to 4 weeks and I'll be happy.

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    1. Re:Know What I want in a PDA? by benploni · · Score: 2, Informative

      My PDA runs Emacs beautifully. Did I mention it's running Linux with a real (small) keyboard and the AA batteries last weeks?

      It's called a Psion 5mx. Look into it.

    2. Re:Know What I want in a PDA? by mopslik · · Score: 2, Funny

      Emacs... I can't imagine that it'd take a lot of supporting code to do that.

      I'm pretty sure the Emacs-on-a-PDA-support code is already in Emacs somewhere, if you look hard enough. You'll likely also find code to control nuclear reactors, and code to forecast complex weather patterns.

    3. Re:Know What I want in a PDA? by mrogers · · Score: 2, Funny

      The only problem is finding a PDA with enough modifier keys. You don't want to be in a critical situation only to realize that "insert control rods" is Ctrl-Alt-Meta-Cmd-Shift-r and all you have is Fn and Caps...

  15. cool, but by nate1138 · · Score: 2, Insightful

    The treo is pretty cool, but you can get a color sidekick now for 1/2 the price. And I can testify, this thing rocks. The only thing I don't like is the lack of ability to load new apps, but that is right around the corner. And it runs Java with a very active developer community. Good browser (uses a customized squid proxy to reformat for the PDA, I think), email, AIM, SMS, etc, etc. And when it is open, the keyboard is super easy to use. It can be a little awkward to use as a phone, but once you get used to it, it ain't that bad.

    The only downside is t-mobile service, but if you live in an area they service well, it's not bad.

    --
    Where's my lobbyist? Right here.
  16. Everything except the flip cover by conan_albrecht · · Score: 5, Interesting

    ...is included in this phone. I've got a Treo 300, and one of its greatest features is the flip cover -- something most other phones don't have.

    My flip cover is absolutely scratched up on the outside. My Treo screen is perfectly scratch-free. With the new 600 lacking the automatic cover, I'll have to purchase a leather cover or something -- essentially a useless hack that does nothing but cover the screen.

    The 300's cover is actually useful! Sure, it might look like a communicator from the original star trek, but it does three primary things: 1) protect the PDA, 2) extend the phone when in use as a phone (the earpiece is in the cover), and 3) the see-through nature of the cover allows some PDA functions to be done without opening the cover (for example, when reading a grocery list at the store).

    A typical leather cover does only one of the functions. If I upgrade, I'll sorely miss the other two.

    1. Re:Everything except the flip cover by Malfourmed · · Score: 2, Funny
      The 300's cover is actually useful! Sure, it might look like a communicator from the original star trek

      You're saying this like it's a bad thing...
  17. Are you thinking what I'm thinking....? by Anonymous Coward · · Score: 3, Interesting

    Seriously, I know the "Imagine a beowolf cluster of these things..." line is a total cliche and often used in the most ridiculous of situations, but... Imagine a beowolf clusted of these things. Better yet, imagine a whole connected world, with everyone owning a portable, wireless PDA/cell phone. Each device could be networked to every other device, and could be set to run important calculations in the background, when it is not in use. The processing power of each one is tiny, but imagine a New York City or Tokyo full of them. Who needs the earth simulator to predict weather, when you could have 5,000,000 wireless PDA's in Los Angeles automatically taking in satellite imagery, humidity, temperature, barometric pressure, etc, and then predicting the weather on the fly for their users!

    Must go drool now...

  18. almost, but not quite by Anonymous Coward · · Score: 2, Insightful

    I'd consider moving off my Handspring VisorPhone if there was a phone that also supported WiFi.

    Once it supports WiFi, someone (hell, I might be inspired to BE that someone) will author a VOIP (SIP, H.323) so the phone would be a PHONE. In or out of the office/home, it *IS* the phone.

    Anyone? Buller? (Ignores Windows for pocket pool 2004 with its hand up)

  19. Removed the flip cover?! by bugnuts · · Score: 2, Insightful

    It "looks more like a phone" but they removed the cover... this is bad. Anyone that's ever put a phone into a pocket with, say, keys doesn't do it again once they get a huge gash down the center of the screen. Other phones, without a touch screen, can handle it using mineral glass. But the palm-based phones must use a plastic touchscreen, which is much more sensitive to scratching.

    The old flip cover also fit your head nicely while talking, but the covers also broke off at the hinges... that was probably why it was removed. Instead they should've bolstered the hinge.

    Hopefully there will be an inobtrusive cover available aftermarket, which both protects and adds minimal bulk.

    1. Re:Removed the flip cover?! by Hayzeus · · Score: 3, Interesting
      Hopefully there will be an inobtrusive cover available aftermarket, which both protects and adds minimal bulk.

      Hmmm... Someone's obviously never heard of duct tape.

  20. I like the Samsung better... by Faw · · Score: 3, Informative

    The SPH-i500 (CDMA) looks better. The SGH-i500 (GSM) is also on it's way. It uses PalmOS 5.2 and has a SDIO port that can take wifi and bluetooth. It says it will be available for Q3 (it will be in Just-talk.com in 26 days, at least that what the website says).

  21. The problem by Cassanova · · Score: 2, Insightful

    ...with these phone-pdas: If I want to refer to something in the PDA while I'm on the phone its a pain. Oh yea, I know I can connect a headset/mic to it but thats kind of very limiting.

    Personally Id prefer the PDA and cellphone to evolve independently, unconstrained by each others limitations, then have Bluetooth do the trick of integrating them both. Best of both worlds.

  22. Re:palm os = blah by doconnor · · Score: 2, Insightful

    I guess your trying to be funny, but editing MS Word documents is supported by "Documents To Go" software which is included with the Tungsten T.

  23. Make them easier to sync by AssFace · · Score: 2, Funny

    The two owners of this company need their gadgets in order to... well, I would assume impress others or something since they barely know how to actually use them.

    One guy has the Nokia 6800 and it is pretty cool. Fortunately, it is new enough that he is still trying to figure it out and doesn't ask me about it.

    The other guy has a Treo (I think the 270, but I'm not certain on that). He was using it with an ACT! database of contacts and calendar, but that kept crashing it and it was starting to get annoying on his desktop too (apparently ACT! has an odd way of building its database and after it gets really big, it starts behaving poorly).
    So we converted him over to use the Palm Desktop stuff - he liked that.
    But then he decided that he wants to use Outlook - this made sense since his secretary could then track a lot of his stuff as well in the calendar.

    Unfortunately the syncing of the Treo is proving too complicated for him (getting duplicates and the like), and so this is meaning he is calling me in more and more to sit and try to figure out what the hell it is he is trying to do.

    He told me that he wants something that he can just press a button and BOOM, it works.
    I told him that was exactly what I wanted too.

    --

    There are some odd things afoot now, in the Villa Straylight.
  24. Aux battery? by steveha · · Score: 2, Interesting

    I still carry an old StarTac phone. When the battery is low, I can pop it out and pop in a new one. That's nice.

    I guess I can understand the new device not having an exposed, swappable battery; they would have had to make the thing bigger. But I hope they have some kind of auxiliary battery. Perhaps something you can connect to the HotSync cradle connector.

    When I got a Treo 90, I also got an aux battery that plugged in to the HotSync connector, and uses AAA cells to power or recharge it. For my Tungsten T, I got one that uses AA cells. I'm wondering if there is a charger like this that can charge the new Treo, and whether AAA cells would have enough power to allow you to make phone calls when the main battery is dead.

    I wish that someone would make a lithium ion or lithium polymer aux battery, with built-in folding prongs for a wall outlet so you could recharge it anywhere. I use rechargeable NiMH AA cells for my current emergency charger, and I think that a purpose-built aux battery would be more convenient. The NiMH AA cells only give 1.2 V each, rather than 1.5 V, and I think they still have a lot of power in them when the voltage drops off below useful and the Palm stops charging.

    Right now, when you plug in an aux battery, the Palm device thinks it is in its cradle, connected to wall power. It would be nice if you could plug in a battery pack, and the Palm knew it was a battery pack and could tell you how much charge is left on that battery pack. (However, that feature is not by itself worth another redesign of the HotSync connector!)

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  25. Urban use only by steveha · · Score: 5, Insightful

    One potential problem with the new combination PDA and phones: they are digital-only.

    Someday, in the bright happy cheerful future, digital cell phone service will be everywhere. Meanwhile, there are still places where there is only analog phone service, and I actually go to those places.

    My battered old StarTac phone has two bands of CDMA, plus a fallback to analog. I can use that phone pretty much anywhere in the USA that has cell phone service at all. The same cannot be said of the new combination ones.

    There is a cable I have to connect my PDA to the digital connector on the bottom of my StarTac, and then I can use the StarTac to call up my ISP. This does not require buying any special "data" features, only using my phone minutes. Depending on where I am, my ISP might be a long-distance call, of course (buy my ISP has a toll-free number I can call and use for ten cents per minute).

    I think that the combination of a really nice PDA (mine is a Tungsten T) and a really nice phone (battered old StarTac) is better, for my purposes, than the new all-in-one gadgets. It might be different if I lived in a big city and spent all my time there.

    steveha

    --
    lf(1): it's like ls(1) but sorts filenames by extension, tersely
  26. Re:Hey Verizon! by sacherjj · · Score: 2, Funny

    I'm also in the same situation and thinking the same thing. My old cell phone and PDA have both seem quite a few years. Verizon, "Can you hear me, now?"

  27. How many Treo users don't use it handsfree style? by geekotourist · · Score: 2, Interesting
    W.M. likes the new design that looks more like a phone if you hold it up to your ear. But why would anyone want to? The Treo will never be a lightweight, sleek phone, so why waste design time trying to make it that way? With my Treo I hate using it like a cell phone- holding a box up against your ear seems so... so... 20th century. I like being able to write notes as I speak, or otherwise not having to hold my hand by my ear for a whole conversation.

    Its like trying to make an RV more like a sports car: all you do is lose the benefits of an RV.

    That said, the Treo has been a joy to use. Sprint's network upgrades have made for great phone quality and reasonable data quality. The only drawback is the 'dial-up' time for making data connections- it feels like going back to a modem.

  28. keypad vs. graffiti--handspring's response by rynthetyn · · Score: 2, Interesting

    Who needs a freaking keypad on a Palm? (Well, actually the Sony Clie's that fold out, with the keypads, are perfectly acceptable, since they have both keypad AND graffiti area).

    I didn't spend 6 years using graffiti to just throw it all away now!


    I actually e-mailed Handspring with the same sentiments (saying that I would be more inclined to buy it if it didn't have a keypad), and recieved the response that the consumer base that they were marketing the Treo to was the base that used Blackberry type devices and didn't want to learn graffiti. So, basically, the marketing hacks decided to ignore everybody who had been using and liking grafitti to go for a totally different customer. We aren't the people they expect to be buying the Treo.

    --
    Eagles may soar, but weasles don't get sucked into jet engines...