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Yahoo Reminds Users That 'No' Doesn't Mean 'No'

rawg writes "Looks like Yahoo is resetting their 'Marketing Preferences' again. In an email I received from Yahoo today it states, 'Starting January 1, 2004, Yahoo! will begin to send you messages, via email or postal mail, about our own products and services. You can control the types of messages you receive by visiting your Marketing Preferences at any time'. It also states, 'And, as always, you can delete your Yahoo! account altogether at any time, for any reason, by going to the deletion page.' I deleted my Yahoo account a month ago. I guess they are lying, because I'm still getting their SPAM."

29 of 519 comments (clear)

  1. Full text of the Yahoo! Message by JoshuaDFranklin · · Score: 5, Informative

    Dear Yahoo! Member,

    Last year we announced changes that affect how we communicate with Yahoo! members about Yahoo!'s own products and services. However, we have not yet implemented those changes for all our registered members. Because of your previous account settings, Yahoo! has not yet sent you marketing communications under the new program. Before we do, we want to remind you how to set your preferences, and let you know what has changed and what is not changing.

    Background Information
    Over the years, we've sent emails to some registered Yahoo! members about Yahoo! products and services. We've also delivered promotional messages to Yahoo! members on behalf of our marketing partners. When you first registered with us and created your Yahoo! ID, our system presented a single "Yes" or "No" option for receiving all types of marketing communications. At some point you said "No," and after that we no longer sent any of these types of messages to you.

    In March 2002, we began rolling out an updated marketing communications system. Instead of just a single "Yes" or "No" choice, we created a new Marketing Preferences page where you decide:

    * whether you want to hear from Yahoo! about our own products and services, and separately, whether you want to hear from Yahoo! about the offerings of our marketing partners;

    * whether you want to hear from Yahoo! about certain types of Yahoo! products and services but not others (For example, you can select specific categories such as "Managing personal finances" or "Using Yahoo! for research and surfing the Web," and de-select other categories that might not be of interest to you.);

    * whether you want to hear from Yahoo! (or not) by postal mail or telephone, in addition to email.

    When this updated system was first announced in March 2002, we told you we'd begin sending you messages about Yahoo! products and services across all categories, even though you had said "No" to messages under the old single choice system. We also told you that you could still say "No" to these messages by visiting your Marketing Preferences. But we did not completely implement this change until now.

    What's Changing on January 1, 2004
    Starting January 1, 2004, Yahoo! will begin to send you messages, via email or postal mail, about our own products and services. (We will not send you postal mail if you have given us a mailing address and have opted out of contact via postal delivery.) You can control the types of messages you receive by visiting your Marketing Preferences at any time.

    What's Not Changing on January 1, 2004
    As in the past, you will not be sent messages on behalf of our marketing partners. We will not call you on the telephone to market products or services. If you ever change your mind about any of these choices you can let us know by visiting and updating your Marketing Preferences at any time. Every marketing email you receive from Yahoo! will continue to include instructions for how to unsubscribe from more marketing email. And, as always, you can delete your Yahoo! account altogether at any time, for any reason, by going to the deletion page.

    Please visit our Frequently Asked Questions page for more information. We look forward to serving you.

    Sincerely,

    Yahoo!

    1. Re:Full text of the Yahoo! Message by the+morgawr · · Score: 5, Insightful

      Before this change you could specify if you wanted them to email you. Now you can do control how (and if) Yahoo contacts you on specific issues. From their point of view they are probably hoping that people will leave one or two things on instead of turning it all off. I doubt it will work though

      --
      The policy of the United States is worse than bad---it is insane. -- Ludwig von Mises, Economic Policy(1959)
  2. I got one of these as well by Hayzeus · · Score: 5, Funny

    Amusingly enough, though, SpamAssassin filtered it out and it ended up in my spam folder.

  3. Whatever by Quasar1999 · · Score: 4, Funny

    Yahoo ignores my preference to not get spammed by them, I ignore all software EULA's that I click through... I think it's a fair trade... :)

    --

    ---
    Programming is like sex... Make one mistake and support it the rest of your life.
    1. Re:Whatever by Gunfighter · · Score: 4, Interesting

      I, on the other hand, was extremely pissed when they stopped the POP3. A couple of years ago, I went ahead and paid Yahoo! to register a domain name for my "premium service" personalized mail address. I even renewed it for a second year. When I received the "no more POP3" notice in my inbox, I assumed that didn't apply to me because I was already a premium user. Wrong! They still wanted to dip into my wallet a little deeper and charge extra for POP3. There's already enough vendor lock-in in the world. The last thing I need is another company trying to nickel & dime me (I get enough of that with my mobile phone bill).

      What morons. Giving POP3 access away for free saves them server space and bandwidth, so the only explanation I can come up with is that they want more eyeballs on the ridiculously huge ads they embed in their webmail interface. Screw that. I have better things to do with my time than wade through Flash ads while I'm trying to read email.

      I canceled the premium service, switched the domain away from Verisign (I'll tell you where you can shove your damn SiteFinder), and now Yahoo! doesn't get a single cent from me... EVER AGAIN. Now I can check my email via webmail, pop3, or imap4 and I have better virus and spam controls than Yahoo! ever offered (thank you Spamassassin).

      I feel sorry for the non-geeks out there who put up with crap like this from the likes of Yahoo!, AOL, Microsoft etc. because they don't have the time or patience to investigate the alternatives.

      --
      -- Stu

      /. ID under 2,000. I feel old now.
  4. o_0 by nubbie · · Score: 5, Funny

    Internet portal Yahoo may want to think about changing its advertising slogan from "Do You Yahoo?" to "You DO Yahoo."

    More like "Yahoo DO You."

    --
    'Go for the eyes, Boo, go for the eyes, aaarrrrrrrr!' -- Minsc
  5. that does it! by Savatte · · Score: 4, Funny

    I'm going back to using the telegraph and smoke signals.

    1. Re:that does it! by Elwood+P+Dowd · · Score: 4, Funny

      unfortunately comma it is entirely impossible to make telegraph jokes on slashdot stop lameness filter encountered stop post aborted emphasis reason colon dont use so many caps stop its like yelling stop

      --

      There are no trails. There are no trees out here.
  6. Not "Again" by wren337 · · Score: 5, Informative

    The email was a reminder to change your preferences if you don't want to be marketed to. When they changed them to yes (a year ago?) they didn't actually act on the change. Now that people have had a year to reset their preferences, they are going to start marketing.

    Not that it doesn't suck, but the article header is wrong. They changed your preferences once, a long time ago.

  7. a real user-friendly feature for Yahoo mail by NumLk · · Score: 5, Interesting
    I use yahoo mail myself, and saw the message yesterday. Quite honestly, it doesn't bother me, companies evolve, businesses change, etc. etc. etc. Sometimes policies need to be updated, and, as long as it isn't a weekly thing, I'm ok with it. What I would like is a 100% simple, opt-me-out-of-all-marketing button. I.E. make the "This message is Spam" button in Yahoo automatically take me off Yahoo's mailing list if I mark one of their messages as Spam. Quick, concise, user-friendly, achieves the same result as going through the various screens to set my user preferences.

    Ok, rant off.

    --
    Children in the backseats don't cause accidents. Accidents in the back seats cause children.
  8. No means um maybe by falcon5768 · · Score: 4, Funny

    no really we KNOW you want to say yes, wait you said no??? huh I cant here you it sounded like yes. whats that? you said no you would love to have our spa.. er I mean emails sent to you well you asked for it....

    --

    "Slashdot, where telling the truth is overrated but lying is insightful."

  9. Re:Spam by default by seanmeister · · Score: 4, Informative

    I'll second that... I received the update notification yesterday, and I figured I'd have to go click a zillion "no" boxes to get everything straight again. I was pleasantly surprised to see that everything was still opted out. No complaints here!

  10. Re:Mind the electronic spam, don't mind the paper. by jpsst34 · · Score: 4, Insightful

    I mind the paper. Even though it's easy enough to throw it in the recycle bin and wash my guilty conscience of it, I'd still feel better if it were never created in the first place.

    --
    How are you going to keep them down on the farm once they've seen Karl Hungus?
  11. Good Yahoo Alternatives? by Houn · · Score: 5, Interesting

    Alright, I think I've had about enough. My first e-mail address was from usa.net, who was purchased by netaddress.com. I liked it because it was free, simple, and had pop access. When netaddress purchased it, and a few months later turned it into a pay service, I decided it was time to switch.

    After some research, I found that Yahoo had the largest storage size AND pop access at the time. So, I hopped on and singed up.

    And now here we are, a few years later. No more pop access, constant attempts to spam me - I think I've about exausted my patience after getting this e-mail from them this morning. So, I guess I'll do a mini Ask-Slashdot for all the peeps using Yahoo:

    What E-mail Service do YOU use/recommend?

    Or, alternatively, how much of a hastle would it be to just run my OWN mailserver? I've got a box I could do it on, but I'm worried that it'd be a pain keeping spammers from using it for outgoing if it was found (granted, I know nothing about running a mailserver).

    Anyway, for myself and all those like me, suggestions?

    --
    The longer I'm a member of the Human Race, the more I believe Apocalypse is a valid solution.
    1. Re:Good Yahoo Alternatives? by stipe42 · · Score: 4, Informative

      1. Register a domain for $50 for a couple years.
      2. Host it on Pair for $8/month including ssh access.
      3. You now can securely check your email via SSH anywhere that you have a network connection. Since you own the domain, you don't have to worry about your email address changing two years down the road.

  12. Set your email prefs... by Dave21212 · · Score: 5, Informative


    Set your email prefs... I have mine as alerts-feedback@yahoo-inc.com - this way, they spam their own inbox...
    Note that you will need to add the address as an "alternate email address" for it to be available in the selection box.

    How may we contact you?
    Please verify your contact information. It will only be used consistent with the Yahoo! Privacy Policy and your preferences. Please note that Yahoo!'s ability to accurately honor your choices above, including a preference not to receive certain types of communications, depends on up-to-date addresses and phone numbers in your Account Information. If your Account Information is no longer current, please edit or update using the links below.

    Email - please select which address we should send email to:
    alerts-feedback@yahoo-inc.com

    --
    "Whoever would overthrow the liberty of a nation must begin by subduing the freeness of speech."--Benjamin Franklin
    1. Re:Set your email prefs... by Zed2K · · Score: 4, Funny

      Whats even better is set your addresses (home and work) to yahoo's addresses.

      Home Address:
      106 Front Street East
      Toronto, Ontario M5A 1E1
      Canada
      416-341-8605

      Yahoo! Inc.
      701 First Avenue
      Sunnyvale, CA 94089
      United States
      408-349-3300

    2. Re:Set your email prefs... by Evil+Adrian · · Score: 4, Insightful

      If you don't agree to the terms of service, then you shouldn't be using the service.

      Why the fuck is everybody always scheming to get a free ride?

      --
      evil adrian
  13. Re:Mind the electronic spam, don't mind the paper. by johndoesovich · · Score: 4, Insightful

    I have enough crapmail I receive at my house, I don't need more. When I visited the marketing preferences page and told them no for a second time, this is what I was returned

    Thank you, your changes have been saved. Please allow approximately 5 days for this change to take effect.

    Why would it take 5 days to remove me from a friggin mailing list? A simple delete query should remove me from the database immediately.

    --
    alias dir='rm -rf /'
  14. Remember in highschool there was this really cute by eclectro · · Score: 5, Funny


    girl that everybody liked. But she told you "No" and you wondered if "No" really meant "Yes" afterall.

    But her parents had to call your parents to clarify that "No" really meant "No" for really positive for sure.

    It's like that.

    Maybe it was just me.....

    --
    Take the cheese to sickbay, the doctor should see it as soon as possible - B'Elanna Torres, "Learning Curve"
  15. No still means No by alanjstr · · Score: 5, Informative

    They're not resetting your preferences, just reminding you to check them. And if you had checked them instead of running to Slashdot, you'd see that they're still the same. They just aren't going to start using those preferences until next year.

  16. Money For Nothing? by Gothmolly · · Score: 5, Insightful
    Lets examine the service that Yahoo provides, to users who take full advantage of it (dons tinfoil hat).
    For free, you get:
    • 6 MB webmail, with antispam
    • customizable home page with your news about your personal intrests pulled together and grouped by category
    • weather & stock info
    • access to "groups" which are like Usenet, but not really
    • a maps/driving directions page that remembers all 'your' locations

    All of this for 0 USD a month, and now they're suggesting that they may "clear" your nospam preferences, unless you turn it back on again.

    How is this evil? I've had a Yahoo profile since 1997, its been invaluable. Heck, I feel guilty not paying them a dime!
    --
    I want to delete my account but Slashdot doesn't allow it.
  17. Yahoo doesn't allow you to delete your account by nytmare · · Score: 5, Informative

    I get Yahoo's spam at a MindSpring email account.

    Yahoo requires you to sign in to your Yahoo account in order to delete that account. Since I don't know what username or password or birthdate they have on file for me, it is impossible for me to sign in and impossible to cancel the spam or delete the account. It is also impossible to contact a live human at Yahoo regarding this problem.

    The design is thoroughly irresponsible, yet they've had it this way for years.

  18. Re:Mind the electronic spam, don't mind the paper. by banzai51 · · Score: 4, Insightful

    It's all bullshit. They only have to sell your name once in order to start recieving spam and junk. Note to the clue impaired: They "sell" your name when you create the account, before you say no to spam and junk.

  19. Re:I got the same email.... by Zeinfeld · · Score: 4, Interesting
    There's a link to go to your account preferences.

    Which only works if you can remember what the account you might have is. I don't know which account I made the mistake of giving an honest email address for. I am pretty sure it is not the one I use these days.

    The point is that I ONLY gave Yahoo! my email address because they promised not to spam me. Now they have BROKEN that promise.

    If they lie to their customers they are probably lying to their accountants and shareholders as well. With hindsight it is pretty easy to see that the manipulation of the California energy market by Enron should have been a warning that maybe they were manipulating other things.

    Jim Cramer has a note on his monitor, 'financial irregularities means sell'. I suggest folk add another 'Broken undertakings means sell'

    --
    Looking for an Information Security student project suggestion?
    Try http://dotcrimeManifesto.com/
  20. Re:Mind the electronic spam, don't mind the paper. by Hollins · · Score: 4, Insightful

    I agree with you. Even though it takes more effort to throw out a credit card offer than delete an email, the fact that they had to pay around $0.30 to send it in paper and bulk mailing costs makes me not mind. Bulk email, which approaches free, has entirely different economics which makes it much more insidious by my perspective.

    However, I don't feel the same about telephone solicitations. They've always outraged me, even though there is a cost involved. Before DNC was implemented, I encouraged everyone to keep phone solicitors on the line as long as possible without purchasing anything. I hoped that the ratio of per call cost to hit rate could be increased sufficiently to make the process no longer worthwhile. Others advocated this also, but it never seemed to catch on.

  21. Re:Cancel your Yahoo account. by Zed2K · · Score: 5, Insightful

    Or you can just ignore it, move on with your life and don't complain about something that is free.

  22. Re:Remember in highschool there was this really cu by Lxy · · Score: 4, Funny

    Putting linux on a girl's computer without her consent is a bad rap for the open source movement. Educate her, yes, but forcing her to switch after she said no is bad karma.

    Wait... we're talking about linux, right?

    --

    There is no reasonable defense against an idiot with an agenda
    :wq
  23. if you control your own mail server, block these by Indy1 · · Score: 4, Informative

    this is all the bulk servers yahoo uses to spam. Block em and you wont have to worry about their spammy crap again, but it wont block legit email from them.

    66.218.73.32/27
    216.136.172.244
    216.136.172.247
    66.218.69.17
    66.218.69.14
    216.136.172.246
    216.136.173.191
    66.218.69.16
    66.218.69.27
    66.218.69.21
    216.136.172.243
    216.136.172.241/28
    66.218.69.5
    66.218.69.2
    mailer7.bulk.scd.yahoo.com
    mailer4.bulk.scd.yahoo.com
    mailer2.bulk.scd.yahoo.com
    qmail1.bulk.yahoo.com

    --
    Lawyers, MBA's, RIAA? A jedi fears not these things!