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US Broadband ISPs Expect Price Cuts

prostoalex writes "US broadband providers are trying to avoid the price wars, but the cost of DSL and cable hookups is still headed down with major promotions from players like Comcast and Yahoo/SBC. Currently there are 22 million US subscribers, 2 million of which subscribed during the past three months. It looks like the prices for broadband Internet are headed towards $20-30/month range, although most operators prefer to lock you into a yearly contract or provide special price for the first several months only."

58 of 284 comments (clear)

  1. They must be joking... by Frisky070802 · · Score: 5, Interesting
    I use Cablevision's Optimum Online at home. The performance ain't bad, but the price is anything but optimal. It started at $30/month, increased to $40 after a few months, and then to $45. This is in keeping with the full menu of Cablevision services, since with my digital cable package, for a few TVs, I pay over $120/month.

    My employer subsidizes up to $30/month for online access, so the cable internet cost isn't as painful as it otherwise would be. But the idea that price wars with the CLECs would drive cable internet prices down seems ludicrous, at least in this market (NJ).

    Heck, considering that when I moved to my current house (end of 1998), Cablevision promised broadband within 6 months, and kept making that promise every few months for 2 years, I was grateful to have broadband in the first place! And that's what they must count on. Competition from another cable company, if not Verizon, would be nice. But the market tanked just as a competitor was considering jumping in.

    --
    Mencken had it right. So glad that's old news.
    1. Re:They must be joking... by djdavetrouble · · Score: 4, Informative

      Same here, Time warner wants you to sign up for a package that includes 4 premiums like hbo, showtime, starz, etc. It costs around 120/mo with the Roadrunner service. Without the package the price is only 5 bucks a month less, no premium channels at all. This stuff is a total racket, TWC is profiting heavily. The In-Demand services are also very spotty, hard to get a movie started during peak hours. This should cost no more than 80 bucks a month maximum, for cable and internet. It is a total rip off, totally. I make sure to use all 45k/sec of my upstream traffic on a pretty constant basis so I can feel like I am getting my money's worth.

      --
      music lover since 1969
    2. Re:They must be joking... by The+Snowman · · Score: 4, Informative

      Competition from another cable company, if not Verizon, would be nice.

      Competition in the telco/broadband industry would be nice no matter where it is. Even then, everything is not always rosey. For example, I have a choice between an overpriced cable company or Bell South ADSL. Bell South charges less, but you get less speed, crappy customer service, more outages, etc. Two choices and they are both overpriced for what I get? No, give me some real competition.

      --
      24 beers in a case, 24 hours in a day. Coincidence? I think not!
    3. Re:They must be joking... by Eccles · · Score: 2, Informative

      Agreed. My cable modem through Comcast is up ~15%, just like the regular cable fees. If there was an alternative source (I just checked Verizon DSL, no dice), I'd consider switching to DirecTV/DSL, but for now they have me by the happy sacks.

      Oh for pervasive wireless...

      --
      Ooh, a sarcasm detector. Oh, that's a real useful invention.
    4. Re:They must be joking... by drinkypoo · · Score: 3, Interesting
      They're both overpriced for what you get? Let's say that upstream is worth no more and no less than upstream. Assuming you live in an urban area, you might be able to get a full T1 for $600/mo. (I am aware that some people get it cheaper, and that in some places no one gets it that cheap. Can we move on?) So let's say that means that 1.5Mbps is worth $300. You can get 1.1Mbps SDSL for about $200/mo, or you can get 1.5Mbps/128 (or 256 sometimes) ADSL for $30 to $50, or you can get 1.5Mbps/256 cable for $50-$65. Each of these things is clearly a "better deal" than the T1. Now granted a full T usually comes with a /24 or so, though they're on loan, you don't own them, so their actual value is debatable. You have to pay a little extra for business class services to get static IPs on typical broadband connections, and they don't have as many of them, you typically get five usable addresses or so. You can't multihome and you don't get BGP advertisements in that price either. So maybe the actual value is more like half what the T1's is per unit of traffic. So, it's only worth a bit over $300 by that comparison, and you're getting it for $100?

      You can differ in opinion but the fact is that the connections keep getting faster, and they often get cheaper. They seldom go up in price. I should not need to remind you that broadband is a lot cheaper than using tymnet or compuserver back in the day, and that was at modem speeds.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    5. Re:They must be joking... by drinkypoo · · Score: 2, Informative

      From what I hear, these days many so-called T1 connections in urban offices are SHDSL or HSDSL or wtfever it's called. Obviously choosy people can get precisely what they want, but this shit is cheaper, because of the lower hardware cost. Obviously there are numerous differences but most people are primarily interested in the throughput. And, it's a whole hell of a lot cheaper than any of the prior offerings.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    6. Re:They must be joking... by The+Snowman · · Score: 4, Insightful

      You make an excellent comparison, but I partially disagree. Cable and T1 are different paradigms in terms of connections. Yes, you can compare based on megabits, but that is not the whole picture. T1 is a dedicated line. Even if you lease a fractional T1, you still have X amount of dedicated bandwidth, up and down, that is reserved for your use. With cable, the cable company can overload your cable loop. Bandwidth = cable size / customers, roughly. It fluctuates based on how many people are using it at a given time and how much bandwidth they are using.

      Then the whole static/dynamic IP issue comes into play. Granted those of us with cable routers that keep renewing DHCP leases basically have a static IP, then again, it is not guaranteed. Mine has changed at least twice in the year I've been at this address. That does me no good if I want to put my semi-static IP in the DNS database.

      Connections do get faster, both for residential and commercial use. My web host provider has multiple OC-12s. Between all eight of their backbone providers they have over 200 MBps of bandwidth. That was unheard of even ten years ago. Home broadband, ten years ago, usually meant you ran a cable from your office to your home, assuming you lived close enough, or you used a university computer lab. Now it is in the hands of almost anybody who lives near an urban center. You are correct on that account. I certainly am grateful that corporate America thinks there is enough money to be made by selling me broadband. They at least got that much right about me as a consumer ;-)

      --
      24 beers in a case, 24 hours in a day. Coincidence? I think not!
    7. Re:They must be joking... by saden1 · · Score: 5, Insightful

      I got Comcast and they started me of at $25 a month for 6 months and that was sweet. After the 6 months was up they started charging me $56 for it. It would have been $46 a month if I had subscribed to their cable TV package but since I don't watch TV I declined their offer. When I called them up and told them I want to cancel because Quest has offered me DSL for $29 a month. Of course, I have not intention of switching to DSL , which sucks big time around this area. Needless to say when the support/sales lady heard that I wanted to cancel she gave me a $30 a month package for 3 more months. I told here I will cancel at the end of this deal and she said well give us a call and if we have a deal in 3 months we'll give it to you. I guess I am gonna call them up and do the cancellation dance all over again.

      Moral of the story, If you tell them you want to cancel they'll do everything in their power to keep you as a customer.

      --

      -----
      One is born into aristocracy, but mediocrity can only be achieved through hard work.
    8. Re:They must be joking... by Frisky070802 · · Score: 2, Informative
      I believe that in this case, it was an apartment complex where the filter was to be installed in a central, locked location. When they came back to do other work, they knew from their customer DB to check for this sort of piracy, and the rest is history.

      I tried to google appropriate keywords to find the article that was passed around at work a few years ago as a cautionary tale, but it eludes me. Anyone?

      --
      Mencken had it right. So glad that's old news.
    9. Re:They must be joking... by jusdisgi · · Score: 2, Informative

      Dude, sorry, but you are way off.

      Most T's sold do *not* have "dedicated" bandwidth. Two other models are more common; either you get a T line that doesn't have a guaranteed throughput, or you get one that does, but you get charged for your average transfer at a certain percentile.

      Yes, you *can* get a dedicated bandwidth T, but few people do, outside of the service providers themselves.

      --
      Given a choice between free speech and free beer, most people will take the beer.
    10. Re:They must be joking... by N7DR · · Score: 2, Interesting
      What I've heard, anyway, is that most of the cable carriers aren't making a profit. I find this difficult to believe and would immediately jump to conclusions about bad management or something else being at fault if they can't make a profit. But, who knows.

      The problem is that it cost them a fortune in capital investment to install all the new physical plant (the "HFC" -- hybrid fiber coax) that runs between their head-ends and the residences that they serve. "Fortune" here corresponds to > $70bn, according to some estimates I've seen. Most cable operators took on a lot of debt a few years ago in order to install that plant, so now they have large repayments that they have to make on that debt.

      Whether they were smart or stupid I won't comment, but that's the basic reason why the broadband divisions of the cable operators aren't making money.

      Of course, the plant upgrade helps them with other services as well, but usually it's treated as an expense against the broadband division.

    11. Re:They must be joking... by The+Snowman · · Score: 2, Insightful

      And this is +3 100% Insightful?

      Nobody said you had to be smart to be a moderator... after all, I moderate :-)

      --
      24 beers in a case, 24 hours in a day. Coincidence? I think not!
  2. Great!! by Anonymous Coward · · Score: 3, Funny

    For us who live in Europe!

    1. Re:Great!! by Guppy06 · · Score: 2, Insightful

      Oh, bite me. At least you people in Europe have broadband. These little price wars are nice and all, but all they're doing is fighting over a handful of urban customers while continuing to ignore the teeming millions of us in suburbia (I don't exactly live on a farm here!). Keeping myself from giving up and just spending the $600 to sign up for EarthLink Satellite (at $70/month!) is getting more and more difficult. They do ethernet now...

      Anybody who thinks privatizing the US Postal Service is a good idea needs to take a long, hard look at the broadband market here.

  3. AOL by Lord_Dweomer · · Score: 4, Insightful
    "It looks like the prices for broadband Internet are headed towards $20-30/month range"

    And AOL dialup will still cost $24.99 a month.

    --
    Buy Steampunk Clothing Online!
    1. Re:AOL by jrstewart · · Score: 4, Informative

      It's probably higher because the population density is higher and in particular the density of internet users is higher, thus lowering the cost per home to wire them up (less km of wire). It's interesting to note that there's more % internet users in the US though, so maybe the density is not the whole story.

      South Korea
      Area (sq km): 98,190
      Population: 48,289,037 (July 2003 est.)
      Internet Users: 25.6 million (2002)

      [source]

      USA
      Area (sq km): 9,158,960
      Population: 290,342,554 (July 2003 est.)
      Internet Users: 165.75 million (2002)

      [source]

      Some math.

      South Korea
      % Internet Users: 53.0%
      people per sq km: 491.79
      Internet users per sq km: 261

      USA
      % Internet Users: 57.088%
      people per sq km: 31.70
      Internet users per sq km: 18.097

    2. Re:AOL by Your_Mom · · Score: 2, Insightful

      And AOL dialup will still cost $24.99 a month.

      Which people who cannot get broadband (yes, there are still people like that) and people who don't want to spend 2 hours figuring out what the hell IMAP is, will use.

      I don't like it either, my parents still use AOL despite my 1.5Mb DSL connection ([shamlessplug]Brought to me by the wonderful people at Speakeasy.Net[/shamelessplug]) because its a nice pre-chewed web and e-mail package. I don't bother to change it as they know how to use it, and if it ain't broke, don't fix it.

      --
      Objects in the blog are closer then they ap
  4. A breath of relief. . . by MikeDawg · · Score: 2, Interesting

    If the average John Q. Public didn't have, or didn't think of getting broadband, I think this is going to be a major boost for them. I can imagine this effecting the majority of "average users" seeing the price drop on broadband, and wanting to get that faster internet connection, this may very well be an excellent incentive for them to upgrade to broadband.

    I'm also personally excited about this, because of my tight budget, I just may be able to afford the beautiful broadband connection once again (I know cable broadband is available in my area, at least). I hope most, if not all broadband providers hop on this train, and they all lower their prices to something more affordable.

    --

    YOU'RE WINNER !
    Another lame blog

  5. Thats the standard price in canada in sme currency by j_dot_bomb · · Score: 3, Interesting

    Its hard to figure out what has caused the difference. Is there more competition here ? I read once about a price cap. The lack of competition in the US may appear to be the most liekly answer.

  6. SBC is already fairly low for good service... by stienman · · Score: 4, Informative

    I get 1500/128 service from SBC now for $29/mo with no price increase later. It's only specced for 768 down, but apparently they simply let the modem connect at its highest speed. Futhermore, they gave us an ADSL modem/router with both ethernet and wireless (and power line) routing built in.

    I would like higher upload, but that's where the kicker is. Most people don't need it, and they can sell hosting services (ie, sell the upload and download seperately - double your money)

    I imagine that it'll continue to drop as equipment becomes standard and they don't need to keep buying new equipment. Startup costs for the infrastructure and advertising are what caused the initial high prices. Now that the infrastructure is in place, you'll see more advertising about lower prices and better deals.

    -Adam

    1. Re:SBC is already fairly low for good service... by value_added · · Score: 2, Informative

      I just received an e-mail annoucement offering a 1-year renewal on my 1500/384 at $26.95/month. Can't figure why my rate is lower by a few dollars, but this price competition is definitely a good thing.

      I don't recall what my original sign-up rate is/was (I don't see the bills), but IIRC it was something like $50-60/month. Given that SBC is offering a "business class" service (5 static IPs, 1500/384) for about the same price, I'm seriously considering foregoing the cost savings and trading up. If nothing else, I'm hoping for a new support number where the person at the other end doesn't go into a coma when the word "router" (or, God forbid, "Linux") is mentioned and their script gets messed up. Regardless of what I am paying, I'd like to see their support offer solutions that don't involve pressing the Windows Start button and "System Tests" that consist of more than a ping (took me 15 minutes of yelling at a supervisor to learn that bit of info).

      On a side note, here's a tip I got from an SBC repair guy who came over a month or so back to fix a line problem. New sign-ups invariably get full download speeds for the first few months. SBC throttles them back incrementally when no one's looking. If your speeds are noticeably off, and you don't have a friend in the right department, you can call and complain to have them "optimize" your connection.

  7. Instead it goes up for us... by rrace · · Score: 4, Interesting

    Here in good ole Canada, the price for cable here is around 50 bucks, and if SOCAN have their way it will probably go up even more. Instead of going forward we are going backward and soon broadband will not be accessible to everyone. Sad really.

  8. Trying to access web with linux by stroustrup · · Score: 3, Informative

    I have dial-up at home, and the reason is that I don't want to sign a 1 year contract. I want to connect to the net with linux, but cannot as I am using netzero.

    I contacted them to find out if they will support linux soon and here is their response.

    NetZero is involved in a partnership with ThinkNIC to offer a Linux version of the NetZero software on the ThinkNIC machine. Currently, we do not have a downloadable version available for Linux, but please check back on our Web site at http://www.netzero.com for updates.

    --


    If you lost your job today, don't despair. You may die tomorrow anyway.
    1. Re:Trying to access web with linux by Anonymous Coward · · Score: 2, Interesting

      I know a group of people who spent a great deal of time tring to access NetZero's dialup service without their software.

      We spent months working at it.

      Currently netzero employs a sofisticated password encryption and rotating username prefix along with a 2nd level web authorization data that is passed to the netzero webservers at logon.

      All this hiding is due to the fact they were a 'free' ISP, and wanted people to use their lame advertising bar. Their $9.95 services seems like a semi-decent idea, but its not, you're still forced to use the software with obtrusive 'surfing bar' Back in the day we could directly connect using a standard PPP protocal with simple usernames and passwords, but no more.

      Their program appears to be largly written in java , however, so you could probably try to meddle with that and run it such that it uses linux's API rather than windows'

      Good luck.

      You can find better deals at $10 a month that don't so seriously stink at restricting you.

  9. I hope it applies to business rates too! by badfrog · · Score: 4, Interesting

    I decided needed high upload rates, so I'm shelling out ~$200/month for business cable. There's no clause against servers, and I get the super-secret phone number where a REAL PERSON actually answers. But it also is quite painful to the toy budget.

  10. I hope... by musingmelpomene · · Score: 5, Interesting

    I hope they manage to continue developing the infrastructure for the technology. Otherwise, we're going to end up with so many cable modems per node that there won't be appreciable speed differences between cable and dialup during peak usage times. If the demand increases, but they refuse to continue to create infrastructure due to the new, lower pricing, people will be faced with higher-than-dialup fees for not much more real speed.

  11. David Koenig is a genius by panaceaa · · Score: 3, Insightful

    SBC promises download speeds as fast 1.5 megabits per second - one megabit is 1,000 kilobits - ...

    Way to break down megabits per second into something the average person can understand, David Koenig. I guess you're trying to compare 56kbps to 1.5mbps, but still, how many people reading IWon News know what a kilobit is? Why don't you say "1.5 megabits per second means 1 megabyte takes 5.3 seconds to download"? That's something people could understand.

    At least Libraries of Congress aren't in your conversion rate.

  12. Re:in other words by fastidious+edward · · Score: 5, Insightful

    well... price wars typically trigger shakeouts where smaller competitors get driven out of business, so I'm glad price wars are not going ahead... small competitors making a viable go of it in the long run means increased competition.

    Price wars are also typical 'testing grounds' in oligopoly situations, sometimes where one large provider tests another (that price wars are not imminent suggests providers are in perfect harmony [unlikely] or have too tight margins to risk a price war), othertimes they are coordinated attempts to show the consumer what great value they get and are more spin than substance.

    Price wars are a bad thing - they cause small competitors to be driven out of business (long term this means the market in the hands of a powerful few) and the fact a company can undertake a price war means it has room to move even with discounted prices (surely bloated prices... it is in need of competition but has the 'price war' signal to any potential competition they are alert and the going will be rough).

    Price wars are never a good thing.

    --

    karma karma karma karma karma chameleon, you come and go, you come and go.
  13. Speakeasy gave free rate increases by zipwow · · Score: 4, Funny

    I got an email the other day saying that they're upgrading my upstream for free, permanently. Considering that I have a contract, that's an extremely nice gesture...

    -Zipwow

    --
    I don't know which is more depressing, that 2/3 didn't care enough to vote, or that 1/2 of those that did are crazy.
  14. Broadband and Casual Dining Restaraunts by doormat · · Score: 2, Insightful

    Huh? Dont think they have a lot in common? They do...

    Casual dining restaraunts charge higher prices, and serve you more food than you (should) eat. This leads to fatter americans (eating more than they should, you wouldnt want to be wasteful would you?), and increased margins for the restaraunts. As long as you think, "hey, for $8 I got a lot of food", you'll be OK with it.

    Cable companies are starting to do the same thing. My cable co (Cox), is looking at replacing the 1.5/128 plan with 3.0/256, and creating a new plan for $80 for 4.0/384.

    --
    The Doormat

    If you're not outraged, then you're not paying attention.
  15. Here Here! Competition is Grrrreat! by H8X55 · · Score: 2, Interesting

    Brandband prices have dropped in my area as more companies has started offerring the service. i was paying $50 for cable modem. After a while that dropped to $35.

    Verizon came in and started offerring DSL @ 34.95 + a free modem. I switched.

    a few months later verizon actually dropped our price another five dollars plus... Now paying $29 and change for 768/256. not bad, eh?

  16. Split it by Angram · · Score: 3, Informative

    Ah, Optimum Online. I remember when my family got it, (5-10 years ago) - the price (30 if you had cable, I think) seemed high, but it stayed stable for a long time. Additional computers were discounted at $20, too. I came back from a year or two at University (3-5 years after first getting OOL), and found out it had shot up 10 bucks, despite their business massively increasing. A year later, it's up another 5 or 10. Not only that, but they took away the discount on extra computers. It went from $50 from two computers, to $50 for each. Last summer, we had 3 computers on which we wanted 'net access, so we had to shell out a major cash investment on a wireless hub and two wireless cards. Considering that it would have cost 300 dollars to have the extra 2 computers on for just the summer alone, it had to be done.

    I don't get it - aren't monopolies/price fixing illegal?

    --

    GL
    1. Re:Split it by jusdisgi · · Score: 4, Insightful

      "I don't get it - aren't monopolies/price fixing illegal?"

      No, not really. Common misconception. Most monopolies are illegal, but they can be legally sanctioned and even protected for a few reasons. One of the most widespread of these is companies that create expensive infrastructure. The idea is that it would be horribly inefficient to have a free market where companies all built their own phone lines, because they wouldn't work together and they would duplicate each other's infrastructure.

      Picture New York City, a Very Attractive Market. There would be 25 telephone companies that all had a geographically comprehensive network there; you could get service from any of them and it would cost as low as market-possible. But it might cost arm+leg to connect to someone across the street who had another company, especially if that company didn't have a good contract with yours. And the market-possible price might even end up higher than they are now, because each company had to invest in running wire all over manhattan.

      That's worst case, but you get the idea. It is easy to fall into a knee-jerk "regulation == bad" mentality, when in reality a lot of government regulation is damned handy. Think rural electrification or the EPA. In this case it's a hard call, but it is worth noting that most places that people point to where telecom is better than here (US) there is more regulation, not less. It's just that the regulation seems more tuned to the benefit of the consumer, rather than the telco. ...now, I personally think that our own "deregulation" efforts are a terrible fake that just re-regulate things for the benefit of those same telcos, but that's a different story entirely.

      In other words, we don't need to get rid of regulation, we need *better* regulation.

      --
      Given a choice between free speech and free beer, most people will take the beer.
  17. Telco Attitudes Towards DSL by Detritus · · Score: 4, Insightful

    The telcos still have a major problem with selling and deploying DSL. Their copper wire infrastructure sucks and they aren't interested in doing anything, especially spending money, to improve it. Even though I live in an area with above average population density, it's 25,000 feet to the nearest central office. That means no DSL for me. The number and placement of central offices were frozen decades ago, when this was primarily a rural area. New housing developments get SLCs (subscriber line concentrators), not copper pairs to a central office. If the telcos were serious about providing DSL service, they would upgrade their network to make DSL available to every customer, not just those lucky enough to live near a central office. I'm not a big fan of the cable company, but they have spent far more money than the telco on upgrading and extending their network.

    --
    Mea navis aericumbens anguillis abundat
    1. Re:Telco Attitudes Towards DSL by Zathrus · · Score: 2, Interesting

      The telcos still have a major problem with selling and deploying DSL. Their copper wire infrastructure sucks and they aren't interested in doing anything, especially spending money, to improve it.

      That's because the phone companies have no incentive to improve it. The cable companies do.

      Why? Simple. Competition.

      The cable companies have a monopoly. They're the only ones providing cable service in an area (this is true virtually everywhere in the US -- I don't want to hear from the 0.1% of the US that actually has competition -- you're the exception, and I bet that will disappear in the next decade too) and they don't have to provide access to their cable farms. If they decide to wire an area for "advanced cable" (digital cable, high speed internet, phone over cable) then they don't have to let anyone else resell the service over their wires.

      Phone companies, on the other hand, have to provide access to any ISP at "fair and reasonable" prices. And they're required to have a Chinese Wall between the local phone service company and the high speed internet company. They have to charge the external companies the same amount per line as they charge internal companies, which basically means they have to pick who gets to be profitable. There have been further restrictions on this too, but the FCC keeps playing with the regulations and I lost track long ago.

      What it boils down to, however, is that in order to provide DSL service in an area the phone company may need to spend hundreds of thousands of dollars upgrading the CO and the lines to residential customers. And they may never be able to recoup the money because the PSCs/PUCs and Federal regulations prevent them from charging those costs to customers -- internal or external. It's one of the things that's caused the telecomm market to go into the shitter -- telco's aren't willing to drop money on upgrading the system because they're regulated against recouping that money in a reasonable time frame.

      That said, I'm all for competition in the local phone and internet service market. But I'm pretty sure that the current system isn't the right way to go, at least not if we want to speed up transition to more modern equipment and technologies.

      And don't go off crying and pointing at how much the Baby Bell's make either. Let's be perfectly honest -- a good bit of their income is from charging exorbitant rates because they're essentially a monopoly provider (mostly to businesses; residential is a smaller percentage of their income and in rural areas it's a loss center). If they upgrade their systems and allow competition in the rates will fall. You want them to expend huge amounts of money in order to cut their own throats? Do you pay to be mugged too?

  18. Re:Why I hate comcast by fastidious+edward · · Score: 2, Informative

    also, inspect the processes running via task manager. look each and every one of them up (some may not be removed by uninstall or be nicely called 'comcast.exe' after all, if it is spyware it sure won't be).

    if they are dodgy 'end process', delete the file this process name correspondeds to (spyware often installs to the windows/system directory and gives itself serious sounding names). it is good to clean the registry but this is a nightmare, but check start up to make sure nothing scans and reinstalls on startup. once you have done these manual steps i recommend, as another poster did, to run an spy/adware uninstaller, but just to clean off the edges these manual steps have done.

    failing that... backup all documents and settings and do a format/reinstall, it will take 3 hours if you have all the disks and 3 hours is not a lot if you care about it.

    --

    karma karma karma karma karma chameleon, you come and go, you come and go.
  19. hear hear by The+Tyro · · Score: 2, Informative

    I also have business-class cable at my home... costs about 80$ per month (the install was a very-painful and unnecessary 250$). It's great... I get about 3mb down, and around 256kb up, so it's still asymmetric.

    Still, the tech support is MUCH better than the residential service (not that I ever call... calling tech support is a sign of weakness), and you get priority for bandwidth on the node, etc.

    I like it... reliable, fast, no upstream port filtering, and they don't care if you run servers. I'll never go back to residential service if I can help it.

    --
    Even if a man chops off your hand with a sword, you still have two nice, sharp bones to stick in his eyes.
  20. The article is skewed. by pair-a-noyd · · Score: 2, Informative

    They beat on that tired, dead horse that "Cable-modem service can be as fast for downloads as several megabits per second, though the speed can suffer if several users in one neighborhood log on at once."

    Um, nope. The cable providers make allowance for that. That's so worn out. ALL the DSL providers trot that dead horse out in every DSL v. Cable discussion.

    I had SBC DSL and it was absolute SHIT, plus they screwed me everytime someone down in billing farted..
    I dropped them and got RoadRunner.
    They penalize me an extra $5 a month because I have internet only, I don't have cable-TV.
    With the penalty and tax, I pay $54 a month for bad ass speed.

    I can download the latest distro at the rate of about 25 minutes per 700mb ISO..
    That's plenty fast for me. And all my neighbors are on RR too. No problem...

    I will stick with RR, SBC can go to hell..

    1. Re:The article is skewed. by mwooldri · · Score: 2, Interesting
      pair_a_noyd said: I had SBC DSL and it was absolute SHIT, plus they screwed me everytime someone down in billing farted.. I dropped them and got RoadRunner. They penalize me an extra $5 a month because I have internet only, I don't have cable-TV. With the penalty and tax, I pay $54 a month for bad ass speed.
      I don't know where you're at Sir, but I would see if your Time Warner Cable area offers you a choice of ISP. Here in NC, we have a choice of four (AOL, RR, Earthlink & Max.Internet) down our cable lines. I get no penalty for having Earthlink Cable Internet and no TV service, just the flat $42ish a month.

      However, having said that I don't exactly understand how multiple ISP down cable lines works out. My broadband is branded Earthlink. But the bill comes from Time Warner. Does this mean that if I wanted to switch from Earthlink to RoadRunner, for example, and take advantage of a 'introductory special' I wouldn't be able to do so because I am already effectively using RoadRunner? Does anyone have experience of switching ISP's on Time Warner Cables' network? Also, does TWC often leave the TV signal on when turning on an 'Internet-Only' service?

      Mark.
  21. T1 Pricing by Detritus · · Score: 3, Insightful

    T1s have been historically overpriced, so it isn't really a fair comparison. What would T1s cost in a truly competitive market?

    --
    Mea navis aericumbens anguillis abundat
  22. Not true about Comcast by donutello · · Score: 3, Insightful

    The article states that Comcast was offering a $19.99 rate for cable modem rates.

    That is incorrect. Comcast has run this deal multiple times where they offer $19.99 a month for three months. After that the rates go back up to something around $45.99 (IIRC). The rate is not being offered right now but will be back in a few months.

    --
    Mmmm.. Donuts
  23. marketing = cheating by yintercept · · Score: 2, Interesting

    It is sad that we never got any real local competition. Big business improverishes society. The only way to have any meaningful competition is with hundreds of thousands of small companies.

    I suspect that in the next several years we will see an occasional token drop in published prices, while the big boys pull games to control usage and line their pockets with hidden fees.

    The first part of the internet revolution was dominated by the shear technical challenge of getting people wired to the Internet. I suspect this new phase will be about marketers trying to find clever ways to corral all of profits from the technology into the smallest number of hands possible.

  24. I'll be happy if... by sootman · · Score: 2, Interesting

    ...my current DSL ISP keeps its prices where they are and can therefore stay in business.

    --
    Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
  25. An example from Sweden by jollis · · Score: 2, Interesting

    Sweden, for some very strage reason, has three providers offering symmetrical, 10 Mbps or bigger connections for less than 65 USD a month. I'm not a swede, and don't have information in English, but you should be able to decipher what matters here. The yellow box below the headline has the speeds and prices. One Swedish krona is roughly 13.5 US cents, prices are per month and anslutningsavgift is the one-time hookup fee.

    As you can see in the Aftonbladet article, Telia has just entered the fray. They were literally forced to do so, by competition from Bredbandsbolaget and Bostream.

    Bredbandsbolaget, apparently not content with losing their edge (their connections are generally considered better than Bostream's, dispite the bandwidth advertised), are preparing to roll out a 100 Mbps service next year, with a 300GB/mo traffic limit, rumored to cost in the neighbourhood of 120 USD/mo; I wonder how people will survive such terribly restrictive limits, heh.

    In most urban scenarios, there isn't any divide and conquer going on. Having many providers competing in the same areas has its advantages.

    I've never even been to Sweden, but happen to know a lot of Swedish netizens. Most of those are hard-core gamers, the most demanding users you'll find; anything short of 1MB/sec downloads and 10ms latency domestically, and they'll be screaming.

  26. A is for Asymmetric by Detritus · · Score: 2, Informative

    The A in ADSL stands for asymmetric.

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    Mea navis aericumbens anguillis abundat
  27. Verizon ain't cheap by wizman · · Score: 2, Interesting

    We are a DSL provider. I know what Verizon charges us for a 768/128 DSL. If we charged $30/month for a 768k DSL circuit, we would be loosing about $8/month. This does not even take into account support costs, our link to Verizon, or our bandwidth from our upstream providers.

    For a broadband ISP to make money by selling DSL, they need to either own the network themselves (ie Verizon, SBC, CLEC's, etc) or have major quantities of customers to get any type of discount from the ILEC/CLEC.

    Luckily our broadband wireless lets us provide a decent broadband product at a decent price and actually make a bit of money off of it.

  28. I'd drop RR in a heartbeat by MImeKillEr · · Score: 2, Interesting

    ...for DSL at $27/mo. If only SBC's pre-sales would actually answer my questions via email.

    My wife spoke to a salesrep who claimed a bunch of shit that was against what is/was in the TOS/AUP. When I emailed to get someone from presales to answer some questions to clear this up, the twits it got routed to kept wanting me to call some 800#.

    Uhm, hello? Its one thing to promise WTF you want to me over the phone. Give me 30 days to test the service vs. RR, a way to drop your service without having to pay through the nose if I think its shit, and put all of it in writing.

    At least with RR I can drop them at any time without a penalty. Until the DSL providers start offering this ability, people like me will stay with RR. I just hope that if the prices continue to drop for DSL (or stay way down) RR will have to come down too.

    --
    Cruising the internet on my TI-99/4A @ a whopping 300 baud!
  29. central kentucky... by ecalkin · · Score: 3, Interesting

    i have dsl through a local company that does dsl and dialup. $60/month. this included 4 static addresses.

    bell was $50 for 1 dynamic address and (i think) $129 for 1 static. and way out of control for more than one static ip.

    adelphia (cabletv) was $50 for 1 dynamic, $150 for 1 static address and *another* $150 if you needed another (one address per cable!)

    bell jumped out with teeth and claws a short time ago. i had a (bell) customer with 5 regular lines and they were paying 225/month. bell offered them 5 lines and dsl for 195/month. something smells here, but i asked all the questions. it will be interesting to see if they can maintain a reasonable data rate...

    *i* think they (bell) were afraid of adelphia and not the 'other' dsl providers. i think also it's a hook to keep customers on land lines. ya gotta have copper (or fiber) to have dsl. this may also be to keep people from moving that number to cell phone.

    eric

    this ought to be interesting.

  30. In South Korea by Jack+Porter · · Score: 4, Informative
    Why is it so much higher over there? Is the price much lower in Korea?

    I'm an Australian who just moved from living in the USA to living in Seoul. In the US i was paying about $45 a month for RoadRunner. Performance was pretty good at around 3Mbps.

    Here in Seoul I've got KT-ntopia which is a fiber-to-the-building 100BaseT-ethernet-to-your-apartment technology. I regularly get 30-50Mbps (yes, 3-5 megaBYTES a second). Unlimited use, and it costs me about $35 a month. Ntopia isn't available to older apartments, but there you can get VDSL (similar speed) or 5Mbps ADSL.

    Population density definitely has something to do with it, but not everything. I can't think of any reason you couldn't offer the same service for the same price in a city like NYC. Similar population density and similar type of housing, and I'm sure most of the population nice and close enough to the exchange for VDSL to work.

  31. No, its not worth it by tkrotchko · · Score: 4, Informative

    " They're both overpriced for what you get? "

    Absolutely.

    There have been articles in the computer press lately discussing that in Japan 20Mb/s download is the norm for approximately $20-30 a month, and Korea features 26Mb/s for the same price.

    We get 1.5 and we're supposed to be *grateful*?

    Your comparison with T1's is faulty for a couple of reasons:
    1) The cost of T1's is artifically high because of the way the local loop is priced. Its a huge profit center, and the phone company has always positioned it as a way to subsidize residential service.

    2) T1's have SLA's. Your DSL or Cable line does not.

    --
    You were mistaken. Which is odd, since memory shouldn't be a problem for you
    1. Re:No, its not worth it by jusdisgi · · Score: 2, Informative

      That is certainly interesting. Of course, I would say that it is extremely unlikely that these users (perhaps some of them can reply and set us straight) get anywhere near those speeds on a regular basis, but then I would have to concede that they likely get vastly more than the 1.5mbps we are likely to see.

      As for your questions...it is a really interesting question as to whether it would cost the ISP more to provide the higher bandwidth lines. I work for a small ISP, and I can tell you that a few users can really trash the circuit. Less than half a percent of our customers probably transfer 95% of the total for our network. But then, I don't know that it really matters that much whether the user has a big connection or not...some of our highest users of monthly transfer have 768/128k lines. It's just that they flatten the upstream all the time. Mostly users who have bigger lines pay more attention to such things; it's really hard to say whether upping the basic package would hurt us.

      Of course, the impact of hacked/virused computers would be much more devestating...

      This I can tell you, though. ISP's that aren't also either cable companies or telcos have it the worst. We pay our LEC $37.50 for every 768/128 ADSL line. And they don't provide bandwidth, tech support, equipment, or anything else...pretty much just the line work enabling us to run the service. Now how in the hell are we supposed to make money selling that? We charge $54.99/month, and our gross profit is probably about $1. Now, the LEC, who sells ADSL for $49.99, naturally makes 10 times that, at the very least. And from what I hear, the cable company's economics are even better.

      Anyway, I digress. Thanks for providing the links to the information about Japanese services.

      --
      Given a choice between free speech and free beer, most people will take the beer.
  32. Nobody told Adelphia about these "price wars" by Control-Z · · Score: 2, Interesting


    They're up to $52 a month. It's a great connection but how high will the price go?

    1. Re:Nobody told Adelphia about these "price wars" by Cleetus+Freem · · Score: 2, Interesting
      In my area (NE OHIO) we have Adelphia and Time Warner as the main carriers. Time Warner offers cable modem access for $45 month.... you know who provides that access?

      Earthlink.

      If you call Earthlink directly, you can get the same thing for $40 a month... installed by Time Warner. Isn't that a riot?

      p.s. I had Adelphia Cable TV for a year... worst service I have ever had... kept me from trying their overpriced internet access. My Earthlink access, however, is consistent and a whopping 2000 kbps!

  33. Re:Good by symbolic · · Score: 3, Insightful


    I pay about $55/mo for 1.5 Mb, but in all seriousness, since their TOS forbids almost anything useful, the only time I really NEED that bandwidth is when I'm downloading the ISOs for a new version of linux, or the occasional game demo. I'm thinking I might be nearly as satisfied with a 128K DSL connection, which is $20/mo less. Granted, there's a huge diffrence in bandwidth there, but again...the time I'd use 1.5 Mbs is so limited, I'm beginning to wonder if it's worth the extra money.

  34. SBC Nightmare and Class Action Settlement... by dameron · · Score: 4, Informative

    For two years I had SBC DSL and had no problem, everything was great, good speed, same ip for over a year solid then suddenly I started getting outages, every night, between 6-10pm.

    I did everything I knew to fix the problem but it always came back, almost like clockwork at the same time and ended at roughly the same time every night. When things were working the speed and stability was as I'd come to expect, when it wasn't I was basically cut off. I even let my pc sit and ping a server (one of my work servers) while I was out for town for a weekend and it still happened, so I was convinced it wasn't anything I was doing.

    Eventually I called SBC and they "fixed" the problem (their explanation "Your phone line has degraded.") by halving my UL/DL speeds from UL 1.5M to 750k etc.

    Everything was fine, then a couple of months later, the problem is back. Same problem, same answer, cut my UL/DL in half again to 380k. At this point I start looking for alternative services, alas none are available, and other DSL providers were out they'd be using the same crap lines/equipment that was causing the problem...

    Few more months, it's baaaaack...

    Suddenly I'm playing $55/month for 128k down with insufferable packet loss (i.e. no meaningful online gaming) and no recourse. Eventually my local cable company finally wired my block and now I'm back to 1.5m so the story has a happy ending for me. Not so happy an ending for SBC as they were nailed in a class action for these very problems, slower than advertised speeds, frequent interruptions, barely functioning Usenet servers...

    Read about it here.

    As I'd already switched to another provider I was only due $20, but those who were still on SBC could get up to $100 in, get this, credit from SBC for DSL service! If you were so fed up with SBC that you wanted to cancel your service before the one year contract was up that $100 might go a long way toward your cancellation fee.

    Given all this frustration I'll never recommend SBC to anyone.

    Plus, their phone CSRs have a neverending litany of "We don't have supervisors", "I am the supervisor", or "There is no other tier of technical support available". Great tip to get to someone who knows what their doing in a tech phone tree: Lie just like they do. An (somewhat embelished) example:

    CSR: "What version of Windows are you running?"

    ME: "Three".

    CSR: "Three?"

    ME: Yeah, three.

    CSR: There's no such thing as Windows 3.

    ME: Yeah, there is, I'm looking at it. It's on an old 486 laptop. I've got Trumpet Winsock running and a PPOE client I wrote that used to work fine, but now just lets me connect and ping servers on my local subnet, but ever time I start up a web browser I get a password dialogue and no matter what I type it comes back with some Redback Aggregation Router configuration thingee about "Do I want to commit these changes and reset " or something like that.

    CSR: Uh, let me put you on hold for a minute.

    That's how you find the supervisor...

    -dameron

  35. Re:A question by phalse+phace · · Score: 2, Informative
    Is it possible to get DSL without landline service?

    In a word, No.

    That's the one thing I hate about DSL. You *must* have a landline in order to get/use it. So in my case, I pay $25/month for a landline plus $30/month for SBC/Yahoo! DSL which works out to $55/month. At that price, you might as well stick to your cable since it's probably MUCH faster.

  36. DSL by KalvinB · · Score: 2, Interesting

    I don't know what your speeds are but I had a non-artificially capped 640/256Kbit business DSL line for $70 a month. Cox wanted to charge $200 or so for a line that was only 50% faster up and artificially capped. Since I was (and still am) running a very large web-site it's the upstream speed that matters. Cox also caps the upload amount at a rediculous 7.5GB. Compare that to the 50GB+ I was doing with my DSL line. It was nearly saturated when I went to colo.

    Qwest couldn't get me a faster line either due to my distance to the telco.

    I now pay $175 a month for 30GB of transfer (+$2 per GB over) for a 10Mbit colo line at the ISP I had the DSL account through. I've had to All Access Pass more to keep the transfer amounts down but I'm working on alternate ways to bring in funds so I can open it up a bit.

    I also switched my home internet connection to Cox (and got digital telephone) since Cox is a better deal for typical internet use.

    If you're running a server you may want to consider that road. Colo packages tend to be cheaper and far faster.

    I use a custom version of WinVNC so it's not too terrible maintaining it. Having the server physically accessible 24/7 was nice.

    Ben

  37. Re:in other words by sharkdba · · Score: 2, Insightful

    Price wars are a bad thing - they cause small competitors to be driven out of business...

    Not necessarily. Price wars usually means there are several companies trying to establish certain market share. What you're talking about is when one deep pocketed company sells a product well beyond the price in order to drive competition out of business. Once the competitors are out of question, the price goes back up. I believe this process is called dumping in economics, and is considered illegal. It might be tricky to prove though.

    There's nothing wrong with healthy competition, it drives innovation, and customers get better product for lower price.

    What's REALLY bad is monopoly.

    --
    The purpose of life is to find the purpose of life.