Fake ATM Fraud Expose
santos_douglas writes "Forget ATMs coming under attack by worms, MSNBC has this article about Dateline NBC's investigative report into fake ATMs and other ATM related scams. ATM frauds are a clever combination of social engineering and hardware hacking. The most sophisticated thefts involve the purchase and setup of real ATMs that actually do dispense cash to avoid suspicion, but are altered to save both the card's magnetic signature and the customers PIN, which are later added to false cards and used to empty bank accounts at real ATMS. The 'ATM gang' profiled managed to purchase and setup 50+ machines and steal over $4 million from over 21,000 customers. The machines can be purchased legitimately and hooked into the banking network with no more than a regular bank account. Less sophisticated attacks include building and attaching false fronts to existing ATMs to collect info, and using covert cameras to collect PINs from afar. The articles has some handy tips for avoiding scams."
Use banks you trust and use ATMs [or ABMs as they are called in Canada] at banks you know and trust . I'd never use a whitelabel ABM since not only do you get a surcharge but it's very easy for it to be a fake.
This isn't foolproof but much safer than using random whitelabels you find in Apu's Mealbar.
Tom
Someday, I'll have a real sig.
If they integrated some other forms of identification that couldn't be forged, such as biometrics or retinal scans, perhaps I'd be a bit less worried. But as things stand now credit cards are a better way to go if you're worried about recovering losses from fraud.
Perhaps I should just go to the barter system. "I'll give you this cow for that rack mounted server."
*
troll blacklist. Please mo
So, basically in the end, anything they do to protect me, and anything I do to protect myself (short of becoming a hermit and leaving society altogether) will still leave me wide open to identity to theft. I guess I could enter a bunch of wrong PINS in the ATM.. but then the ATM would eat up my card. Maybe I could covermyself in a black trashbag and cover the front of the ATM with it, but then the bank will be like: WTF. Hell, the thieves have already installed false fronts on the ATMs, so what choice do I have?
.. I hate it when my leather wallet starts to rot.
I guess I could start using paypal. I mean, they're safe? They probably don't have evil workers at paypal enjoying a quick id. theft, I hope? Maybe, I could just start using cash again, but where I live I'll get mugged. Shoot, if I carry cash, I've even got the possiblity of washing my pants with my money in it. That's worse than having my idenitiy stolen. Seriously
Screw it. I'll be a hermit.
ATM fraud like this has been reported at least since 1988. Ross Anderson presented this at a conference in 1993 Why Cryptosystems Fail mentioning that:
The fastest growing modus operandi is to use false terminals to collect customer card and PIN data. Attacks of this kind were first reported from the USA in 1988; there, crooks built a vending machine which would accept any card and PIN, and dispense a packet of cigarettes. They put their invention in a shopping mall, and harvested PINs and magnetic strip data by modem... in 1992, criminals set up a market stall in High Wycombe, England, and customers who wished to pay for goods by credit card were asked to swipe the card and enter the PIN at a terminal which was in fact hooked up to a PC.
This is really more of a problem with the lack of attention to such security issues on the part of banks than a new type of crime.
Best part in the entire article:
The U.S. Secret Service says the following people are wanted for questioning in connection with the $4 million ATM heist described in Dateline's story:
Bella Magary
Hungarian white male, blond hair, 5'6", with medium build, aka Bill Gates, personal ties to California.
As fraud has increased, I've resorted to using only ATMs at the various branches of the bank I'm with, and I've switched (back) to using credit cards instead of debit cards for point-of-service purchases, so that if I get defrauded, I end up with a huge CC bill (relatively) instead of an empty bank account.
The Doormat
If you're not outraged, then you're not paying attention.
With every bank trying to screw you for using any ATMs other than theirs, and with the level of acceptance of credit cards nowadays, who needs ATMs anymore?
It used to be that when I travelled, I carried a fair amount of cash with me. Not anymore - I simply find that I don't need it - gas, food, lodging, all are put on the credit card.
Furthurmore, should I feel the need for cash, my local grocery store allows me to get cash back from a credit card purchase. I simply make a habit of getting $40 back when I buy groceries, and then keeping about $200 at the house. Thus, I rarely if ever need an ATM under normal conditions.
It is pretty stupid - I am sure running an ATM costs a bank far less than paying for a teller, but they seem bound and determined to drive us all away from using ATMs.
www.eFax.com are spammers
A couple of my troops have ran into these fake ATMs in Tijuana. The fake ATMs have been there at least a couple of years from hearsay. Nasty place.
This guy is way out there
Here in New Zealand we have major bank monopoly which results in 4 banks owning the market, with very excessive charges. But as a result ATM fraud is virtualy non-existant. But internet banking fraud is at an all time high. Go figure.
On another note, this is old news and has been around for years but it suprising its still so rampant, I guess the banks must be putting most of the cost on the customers as is indicitave of their inaction.
GPLv2: I want my rights, I want my phone call! DRM: What use is a phone call, if you are unable to speak?
Basically what you have to do is avoid random ATMs and only use ones from banks you're familiar with. This can be hard in some places but in general it doesn't take a whole lot of effort and can potentially save you a lot of trouble later on. If your ATM card gets frauded you're largely fucked because the burden of proof relies mostly on you instead of the bank, unlike credit card fraud where the company has to be able to prove that YOU went on the spending spree and not the guy that stole it.
You see credit card fraud hyped up in the media all the time, but with almost every credit card you're liable for no more than $50, whereas ATM card fraud is always mentioned as a footnote when it can really screw up peoples' finances!
There's a cool 10 minute Dateline documentary linked from the original article. They took a former criminal (two convictions on his record) and had him buy an ATM machine... and then he set it up in a public place. Tons of people were using it!
...and a magnetic card reader on it. LOTS of people were swiping their cards through it, oblivious to the fact that it wasn't cleaning their card, but it could have been snagging their card number. A nearby camera could grab the CVS number off the back of the card. Another camera could get their PIN number.... very good article / documentary.
Out of the 12 ATM vendors, only 1 wanted to do a background check - one vendor even offered to sell it to him without a social security number.
Then, even more disturbing... he setup a sign next to the ATM that had a card swiper that said FREE! FREE! Card cleaner!!
note: The video requires an MSN Passport account (free)
A secret service agent demonstrated how to steal someones ATM card and PIN. She rigged an ATM machine that she bought from a website to not accept the pin entered and to not eject the ATM card. When the user was trying to re-enter his pin, she came over saying "This had happened to last week, I found that if you re-enter your PIN and hold down the enter key for 5 seconds it will work." Of course she watched the 4 digit PIN he entered, and when it didn't work he eventually just left. So she then took out the card with tweezers and now had his ATM card and PIN. The thing is... If she bought this ATM and had rigged it to not accept his PIN, why not just rig it to store his PIN and not eject the card? I mean is the secret service really that stupid to use such a dirty method? Anyway, it was very stupid.
In efforts to do so please email fraud@infiltrated.net and include your full name, social security number, all known credit card numbers, and let us do the rest.
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Call 1877TRIXSTA for more details choperators are standing by... A payphone in Times Square
MoFscker
A card cleaner was installed next to the machines...hahaha.. How about installing a brain cleaner to clean stupidity?
WARNING:
ATM FRAUD
tcd004
If someone wants to obtain access to easy credit, the easiest way is to simply steal people's wallets, which filthy street urchins have been able to do since the beginnings of civilization. You don't need to spend time and money to construct an ATM, as a few 13-year old delinquients in a crowded area like a shopping mall can obtain credit cards much quicker than that.
A lot of times, bank cards can be used as credit cards, and only require a signature that is seldom ever checked against the one on the back of the card inside the US, though in the EU they actually do it. The PIN number is hardly ever needed, but all that is required to access it is a quick phone call to a bank. Just walk into Best Buy and go on a shopping spree and hit credit on the little number pad, and all they'll ever do is make you sign a receipt.
Seperate accounts.
I've done this for a while. I have an account in which I pull out money I'll use to write checks for bills, Paypal, and to pull money from the ATM. This account usually only has another $1000-1500 in it that what is necessary for the bills.
I have another account in which the money is meant to sit there unless there's an emergency. I can write checks with this account, but I never do (so if there's a check written from it on my statement, I'd call the bank ASAP). My ATM isn't tied to this account. Paypal will never it ever exists. And half of the money is always purposely tied up in fairly short-term CDs.
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The articles has some handy tips for avoiding scams."
That's nice, but what we really need are tips on how to set these scams up.
I'm unemployed.
I am a viral sig. Please copy me and help me spread. Thank you.
You can, with ease, open up a second with your bank... where by the 2nd account is used exclusivly for online transations and getting the odd bit of cash.
1 primary card for your paycheck needs, used only at trusted locations, like your physical bank, card stored at home preferably in a safe.
1 secondary card which can be termed a petty cash card, where you may transfer funds to it on an as needed basis, for mail order items for example.
I'm not saying that this system is perfect, but offers some minimal protection, and can be implemented by going down to your bank and opening up a second account. If lost or stolen, well you loose you may loose your petty cash, but hey could be worse, far far worse.
There is no sanctuary. There is no sanctuary. SHUT UP! There is no shut up. There is no shut up.
...is mere greed. I mean, shit, $4 million in theft? Come on, guys, get a clue! A mere half-million would have been enough to purchase a really nice house and car, go on a great vacation, and give a big chunk to charity. A million would have you nicely comfortable for life.
Four million, though? Damn, you deserve to get caught.
--
Don't like it? Respond with words, not karma.
The problem arises when people have created false Interac machines, or scam your bank cards information from it. I use Interac probably 3-4 times a day, and each time, do my best to ensue I can see the interac terminal, which my card is being scanned through, to allow my self a *little* piece of mind.
0110100100100000011000010110110100100000011000100
I knew that there would be a way to pay my tution....
TANSTAAFL /tan'stah-fl/ [acronym, from Robert Heinlein's classic "The Moon is a Harsh Mistress".] "There Ain't No Such Thing As A Free Lunch",
From excellent karma to terible karma with a single +5 funny post...
Did it tell you before withdrawing the money that it was going to do that? If not, it's fraud!
Gamingmuseum.com: Give your 3D accelerator a rest.
These days, we can't trust anyone. I will set up my own ATM machine, and use only that one. I will also allow any Slashdot user on my "friends" list to use it. Or any stranger.
Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
ATM's have long been such a target. Whne my bank back in NYC (Citibank) installed the old drum ATM's (try the code 1 1 2 3 5 :)), these rooms were vulnerable to people coming in right after you were done and hadn't signed out. Also the drum was weak, it would lose money around it's circumference and wasted your time for the end of day count to get your money back.
Of course the usual robberies occured in the rooms themselves, forcing individuals to "dip" and enter their pins. Or getting pin jacked.
Face it, we need these machines until the fabled cashless society kicks in. In the meanwhile, use your banks ATM (also avoids service charges). Avoid all other ATMs.
Thinking about it, in the context of those "virtual credit card numbers", imagine a special PIN that is good for one transaction. If you are uncertain of a particular ATM or get pin jacked, give over the one time PIN#. Later, visit their website to activate/deactivate that magic pin.
Hedley
A recent trend here in Canada is that if you use one of the bank machines of a bank other than the bank that issued your debit card, they tack on a $1.50 service charge (this is atop the Interac fee that your own bank charges you). Given that most people get our fairly small sums, like $40 - $60, this is an outrageous service charge and it's just another money grab by the big banks. In any case, and getting back to your point, if they do this they have to provide a notice that there will be a service fee, to which you have to agree.
My guess is that your own bank dinged you with a huge "cross-border" service charge for the electronic debit. This is surprizing, though, as I've used my Canadian bank card around the globe and have never gotten charged anything more than the Interac fee and the normal currency conversion.
(PS. $40 was $60 Canadian about two years ago, but today it's about $52 Canadian).
I would prefer to use an electronic key that when interfaced with an ATM will happily raise any given number to my secret exponent modulo my public key.
For each transaction, my bank will send a random challenge to the ATM that only my electronic key can solve.
Guy moves fake ATM into position at the mall....hangs a sign on it that says "Temporarily Out of Order - Deposits Only -- Give Deposits to Guard on Duty".
:)
Guy stands next to machine in a fake uniform and collects the dough
a list of freaks is German officalism (english) there, a German page about the banking freaks is here
Often they fake only parts of the ATMs system in Germany (reading it at the door, putting slices of plastic on top of the keypads)
The laws are strange in Germany for that problem. But often if you can prove that it was not your problem, they give you money.
they want everybody to believe that it IS safe, but it is not.
Thinking about it, in the context of those "virtual credit card numbers", imagine a special PIN that is good for one transaction.
The CitiBank virtual credit card account number feature actually doesn't work like you'd expect -- instead of being a "one-time" number, it's actually a "30-day" number. They set the expiration date to the end of the upcoming month to limit the time it's valid. I'm disappointed in the way it works, but the positives still outweigh the negatives so I still plan on using it until something better comes along.
Chip H.
Clearly what's necessary is to have a small keypad on the card itself, as well as a small CPU, a private key that is encrypted by the user's PIN, and the public key of the bank. That way, all communication between the card and the bank can be encrypted, and no unencrypted information is ever sent through the ATM.
Such a card would not be much larger than current ATM cards.
The worst fraud that could then be perpetrated is to have a fake ATM that deducts $20 from your account but without dispensing the $20. But that scheme would be very quickly identified.
The 'white label' ones (called ABMs) are operated privately and whatever restaurant or convenience store owns them can charge whatever service fees they want. I live in Canada and I never ever use the white label machines. The cost is insane. You were hit with the 'disloyalty fee' from your bank for not using their machine (not that there was one,) a PLUS/Cirrus fee for international transactions, a currency change fee from your bank, whatever normal fee is levied by the ABM's owner, and maybe a currency exhange fee levied by the ABM's owner.
If you had gone to a machine that was actually run by a bank (an ATM) then the service charges would have been much lower. Banks generally have lower surcharges than white label machines.
The reason that ATM fees piss people off is that when the banks put them in and closed branched because of it, the banks said the ATMs would be free.
Big shock, they lied.
As long as credit cards exist, I'm not going to complain about the insecurity of ATM's.
RogerWilco the Adventurous Janitor
There is a popular ATM "modus operandi".
Thieves, hotwire a backhoe, drive it a couple of miles and use it to liberate an ATM from wherever, drop it into a truck and get the hell outa Dodge.
Imagine the disappointment when they get it home... if one of these fake ATM's gets selected for a backhoe style type smash and grab theft. Plus, imagine the disappointment for the original ATM fakers.... Delicious.
Murphys law says its gotta happen sometime!
Organized crime?, Nah!, for my money, its not really all that well organized....
There is no god; get over it already! Never exchange a walk on part in the war, for a lead role in a cage.
I think that if they're set up to record the data on the magnetic stripe as well as your PIN, they can just reproduce your card -- there's no need to physically steal it. Reassuring, eh?
There are also ATM machines on ebay for sale.
Many office alarm systems have a feature where entering the disarm code backwards (1234 becomes 4321) will work like the real code, while also triggering a silent alarm, summoning the police.
Since colleges nearly always have an on-campus 24-hour security staff, it should be possible for help to arrive in time to catch the attacker, or at least to rush the victim to the hospital before she bleeds out.
I do not deploy Linux. Ever.
Sometime in the mid- to early-90s, I read the book "Catch me if you can" by con-artist-turned-security-consultant Frank Abagnale. You may have seen the recent Spielberg movie based on this. This was in the pre-ATM days, but if I recall correctly, one of his scams was similar. First he would go to a uniform store and get a security guard uniform. Then he would have a professional looking sign printed up saying something like: "Night deposit out of order -- Leave deposit with security guard."
Anyway, at night, he would put up the sign and station himself outside a bank's night deposit drop box with a big bin. He says people would actually come up and toss bags of cash into the bin, because they just had an innate trust of people in uniform.
My bank account's always empty anyways... If they tried to empty it, the bank would ask them to deposit money first.
Sometimes boldness is in fashion. Sometimes only the brave will be bold.
A one-time or limited-use PIN is a great idea, but unfortunately, it won't be so simple under the current system...
Unfortunately, the way a PIN is generated is by hashing your bank account number with a special key that only the bank knows. The result is mapped to the digits 0-9 somehow, and that's your PIN.
Use your debit card at Wal-Mart or your local drug store, buy a stick of gum, and get $XX amount of cash back. And at the rate it's going, there'll be as many Wal-Marts as there are ATMs. Saves yourself a fee AND is much safer.
That is, until someone builds a false Wal-Mart to get your account information.
Thinking about this got me riled up enough to pull out my banking records, it looks like my bank (Fleet) made quite a bit, by charging a huge 'exchange fee' and whoever sat at the Canadian-end of the deal took about $10 CAN as a "service charge".
It cost me $40 US, but my bank charged everything after $30 CAN.
I'm so pissed at Fleet, I've watched them switch around my transactions so they can charge overdraft fees. I sat and WATCHED online as my paycheck clearing time changed to AFTER the bills were paid so they could nail me with $75 in fees. I called them right after and told them that if I didn't get my $75 back I'd get a lawyer involved, they gave it right back. If my identity weren't stolen (long story) I'd open an account with Citizens Bank right now, I used to work there so I'd know who to call and yell at.
Whew. Don't drink, bank, and slashdot!
"Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
Weird. I used my US debit card quite extensively in Japan this spring and I never got charged all those fees you are talking about. Granted, I was mostly using government-run ATM machines while there that I believe do not charge fees even if you are not a customer. But my bank sure didn't charge me any "disloyalty" or any of those currency exchange fees you are talking about. I was getting a pretty competitive exchange rate too (I was monitoring the amount actually debited from my account using Internet banking).
Hmm.. The problem is that ATM cards can be so easily forged.
Banks should switch to contactless cards with a tiny processor and display that (a) stays in control of the user at all times, and (b) allows the user to authorise *individual* cash/ATM transactions. It would be akin to a small palm-pilot with public-key cryotography and an IRDA link, but credit card sized, so it fit in your wallet... or is built into your wallet. The only way this could be defeated is by breaking the crypto, or by capturing the device itself and obtaining it's password.
Without an interface on a device in your control, even smart-cards can be defeated by the "false-front" ATMs mentioned in this article (you withdraw $20, the "false-front" ATM actually withdraws $1000, dispenses $20, and pockets the $980 difference).
I should know, I worked with a company that provided them. All I can say is that after working there for a week, I was scared to put my card in one.
This is one of those instances where security by obscurity is obviously working, at least somewhat... as most people don't have access to one to play around with.
They use absolutely no encryption, as they are not required to until something like 2006. And even though it's there, it's not on (at least with Diebold machines). Many have a network cable running into the back of them, so you could plug in a hub and sniff the data. What will this get you? It will get you the ip of the authentication server it talks to and the format of the responses. This would allow you to forge your own authentication server and use some network trickery with a linux box or two and a hub/switch to make any card run through the machine be accepted.
The ones that don't have network cables usually have phone lines. A little known fact is that if you plug two modems together directly, you can still dial the other one and it will pick up and negotiate. You could certainly use this to stick a linux box in between and sniff the data that goes over the network and perform something similar to the above.
Probably the most secure ones are the ones that use GSM or GPRS to communicate as you'd need some expensive equipment to do anything with that, and they are typically inside the unit, so you'd have to break it open somehow so you can't get at the wires.
There are methods in use right now that the ATM companies have absolutely no idea how they work. I'd see memos floating around all the time. They put machines under surveillance for months, and all of a sudden, everyone who had used the machine got ripped off. Yet, no one, as far as they could tell, ever physically did anything to the machine. Theives are using some really sophisticated techniques right now, and about the only way to thwart this is to start using crypto, both for transit, and on your card.
Oh, ever wonder why most machines have been retrofitted with a card swiper instead of an eater? It's because people were putting stuff inside of it so cards would jam, and then they would sit across the parking lot with a spotting scope and watch a person type their pin. When the person couldn't get their card out and left, they would come by with a little extraction tool, take the card, and go on an ATM spree.
If you loose money through the ATM/Debit network you will never see it! These networks are *NOT* insured.
Only visit your local branch to get cash with your debit/ATM card and use a Visa/Mastercard "CheckCard" for other purchases.
1. You will be insured.
2. Visa/Mastercard provier fraud protection
3. MAC/ATM/DEBIT is a bank fraud in itself. What is up with those FEES, especially since they don't guarantee or insure the transaction!
I once read somewhere in an old magazine from the 1980 or so about "bank robots." Has anybody heard ATMs called these before?
Why don't you guys have friends or journals?
I'm posting this AC because I don't want my friends/coworkers who surf slashdot to associate my nick with this post.
I work for the largest company in the USA that verifies the transaction between the bank and the cardholder. We are as you could put it, an ISP for ATM's. We are very large, and I've worked for them for quite a number of years.
We heard about these scams a few years ago, it's nothing new. There are a few things you can do to protect yourself.
1. Wait for a prompt before entering your pin number. I have never heard of a "cover" system so complex that they will respond correctly on the screen when a card is put in the slot. Rogue ATM's are another matter.
2. If a white box ATM eats your card, call your bank immediately to report the card stolen/eaten. This is because most of these systems are just a camera and a box to hold stolen cards and pin numbers. Unfortunately the days of getting your card back when it gets eaten are gone. With new regulations there's just no way, get a new one.
3. All ATM's in this country (usa) are required by law to have a phone number of the institution that is authorizing the transactions, and a notice of surcharge on it. If you don't see those, then there could be "something" covering them. They went to a lot of work to make that fake ATM cover, why would they want you alerting someone who would send out a repair technician?
Please don't go clamoring for more regulation. A lot of the regulation in place keeps us from properly helping people in distress, and does almost nothing to help secure them. Besides, most people only need securing from themselves.
I'd never heard of this kind of fraud until about 2 months ago. In that time my flatmate had 500 taken withdrawn from her account, a good friend had 1500 pounds taken from a number of ATMs and a work mate has just been done for about 800 pounds. That's just the people I know personally!
I've also heard second hand of two other incidents, girlfriends cousin being one of them. According to the cops crooks are using "skimmers" on the card slots of ATMs and camera's or "shoulder surfing" to get the pins.
So watch out in London right now is the message I guess.
Who's with me?! I SAID... WHO'S WITH ME!!??
My credentials: I've worked in a bank's main Cash Vault, Research & Adjustments department, and now (finally and Praise Jesus!) IT.
You haven't received good advice all around. The thing you should have done immediately is see the bank manager of the nearest branch and Raise Hell {TM}. It would have been best to have refused to fill out any forms that forced you to admit to being the simple owner of a counterfeit bill, but even that's not so terrible as long as you are willing to do some further social engineering yourself.
1) You see, that ATM's bills came from a cash vault. That vault is responsible for catching counterfeits. In fact, its bill counters are SUPPOSED to catch each and every counterfeit bill fed through them. That's part of their design.
So, by losing $20, you have just allowed the bastards in the Vault (and its governing Operations section) to continue to use machines or procedures that allow counterfeits to pass through their hands, and thus into yours.
2) Social-engineering-wise, once a bill touches your hands, and you examine it and say "hey this is counterfeit", does that mean that the person who passed it to you can just fucking walk away scot free? Of course not. The same reasoning applies to ATMs.
Using these two lines of reasoning, go back to that goddamned bank and get your $20 back (i.e. issue you a $20 credit). If they still balk, follow up with the Secret Service itself about your individual counterfiet bill; this can serve to embarrass the bank to honor your credit.
[You have a stable society when some nut guns down a schoolyard and the law doesn't change.]
> It takes less than a dollar worth of materials and a matter of
....... bing! thief takes sample from ATM cards' surface.
> seconds to capture a fingerprint off of... pretty much anything.
Yes! And I care to add for the sake of completeness, because this is
just too often (deliberately?) ignored:
1. fingerprint-protected ATM card gets stolen
2. thief needs sample of owners' fingerprint to produce copy
3. ??????????
4. profit! (well, or go to jail immediately)