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Tog Takes on Mac OS X 10.3

Rick Zeman writes "Bruce 'Tog' Tognazzini, founder of Apple's Human Interface Group years ago, has finally pointed his electrons to Mac OS X 10.3. He's been dormant for while, and hasn't said anything since the early days of Mac OS X. His new articles include 'Panther: The Good, The Bad and the Ugly' and 'The Top Nine Reasons why the Dock Sucks,' all coming from A Guy Who Knows."

123 of 670 comments (clear)

  1. Two simple changes to improve the dock by ikewillis · · Score: 5, Insightful
    1. Make it lockable
    2. When icons are dragged off the dock, instead of going *poof* they should be moved to the desktop, unless they are dragged into the trash (and of course, the trash can't be removed)
    1. Re:Two simple changes to improve the dock by sben · · Score: 2, Informative

      Actually, the dock is lockable, on a per-user basis, in one of the System Preferences panes named "Account Settings" or something like that. (It might be better to make the dock lockable by right-clicking on it or something, but I don't think it works that way.)

    2. Re:Two simple changes to improve the dock by radicalskeptic · · Score: 2, Informative

      If you notice in Windows XP, you can't change the size of the taskbar unless you right click on it and deselect "lock thetaskbar." For the OS X dock this would be a good feature beacuse it is easy to accidentally remove programs from the dock by slightly dragging the mouse when you double click, and it is easy to change the size of the dock by accidentally dragging the mouse on the border.

      --
      WARNING: If accidentally read, induce vomiting.
    3. Re:Two simple changes to improve the dock by wankledot · · Score: 5, Interesting

      The problem with that is the dock icons can represent at least five different things:

      Running applications, non-running applications, folders, files, and open windows (minimized.)

      So by moving things to the desktop... what are you asking it to do? Move the application? create an alias? move a window to the desktop (can't really do that.) move a document to the desktop? a folder?

      Also, you can drag a dock item off to somewhere other than the desktop, such as a document or application window.

      A fundamental idea of the dock is that it's not the actual file/program/window. It is just a representation of it, manipulating the dock icon of an object does not actually move, delete, edit, etc. the object. making the dock affect the actual item makes it dangerously powerful.

      --
      My sig is blank, I typed this by hand.
    4. Re:Two simple changes to improve the dock by oscast · · Score: 5, Informative

      "If you notice in Windows XP, you can't change the size of the taskbar"

      When items get added to it... something's got to give. You either need to make the items smaller or show less image data. Apple chose the wiser of the two options before it. The ability to lock the dock would be a step backwards IMHO.

      "For the OS X dock this would be a good feature beacuse it is easy to accidentally remove programs from the dock by slightly dragging the mouse when you double click"

      You don't double click items in the dock to launch/activate them. Its all single-click. Second, you have to drag an item relatively far outside the dock to remove it. If you slightly move it... (as per your analogy) the item snaps back to its origional position.

      "and it is easy to change the size of the dock by accidentally dragging the mouse on the border."

      You don't resize the dock by dragging the mouse on its border. You have to command-click the line-seperator and drag... (a combination you wouldn't be using otherwise when at the dock and so it makes the chance of accidentally re-sizing the dock almost impossible.

    5. Re:Two simple changes to improve the dock by holt · · Score: 2, Interesting

      Why are you double-clicking anything on the dock? You don't have to. Just click once.

      And honestly, in all the time I've used OSX (full-time since 10.0) I've never accidentally dragged something off the dock. Nor have I ever accidentally resized it. The dock isn't perfect, but those complaints are kinda dumb, if you ask me.

    6. Re:Two simple changes to improve the dock by WWWWolf · · Score: 2, Interesting

      Window Maker's Dock is similar to Apple's, both getting their ideas from NextStep.

      Window Maker has this nifty "Lock (prevent accidental removal)" checkbox for each docked program. Dragging so marked stuff out of the dock does not undock them.

      I believe this could be extended to cover things like locking whole dock at once, locking the resizing of the dock, etc etc...

    7. Re:Two simple changes to improve the dock by ikewillis · · Score: 4, Insightful
      What does this mean? Using something like TinkerTool (as a convenience interface to writing the preferences) you can anchor it to the left/right edge at the bottom of the screen, so it only grows in one direction...which means applications are always in the same spot, if you anchor it to the left. Is this what you mean by 'lockable'?

      No. A "locked" state would prvent accidental removal of dock icons. It would not be possible for ignorant friends using your laptop without your permission/cats/etc to accidently remove icons.

      This is a poor idea, IMO. The dock is like a favorites list, not a storage location. Items don't get moved 'into' the dock, they just get pointed to from it. What do you want, items dragged out of the dock to create a new alias on the desktop? Ick.

      Oh please, can we have a little less conceptual zealotry?

      The reason why this would be an improvement is that, in its current incarnation, it's very easy to accidently carry out an irreversable operation; removing an item from the dock. When this happens there is no quick intuitive undo... the user is forced to hunt down whatever was accidently removed and readd it if they so desire... and this provided they actually saw what they removed by accident and therefore know immediately what needs to be replaced.

      Moving the icons onto the desktop would make for a simple undo... it would also provide a sensible counterpart operation to dragging something onto the dock in the first place.

      Or, if you're really such a conceptual fanatic, how about simply having icons return to the dock unless they're dragged explicitly into the trash?

      The dock is, in its current incarnation, rather counterintuitive, and Tog certainly agrees:

      "The Dock adds a whole new behavior: Object annihilation. Drag an object off the dock and it disappears in a virtual puff of smoke. This is the single scariest idea introduced to the Macintosh since the original bomb icon. How would you feel if you spent eight hours working on your first Macintosh document, only to have it disappear entirely when you try to move it from the dock to the desktop? Pretty disorienting, no? This is a completely unnecessary concept for the user to have to learn, particularly in such a painful way. Makes for a 'hot demo' though, doesn't it?"
    8. Re:Two simple changes to improve the dock by oscast · · Score: 2, Insightful

      "Apple people have a shittier time with their dock"

      Apple don't have "a shittier time with their dock". You are simply hearing from a vocal minority. The rest of us love the dock.

      Curious, how does XP handle icon resizing and such if its a dock clone. I'd imagine it the scaling and the clarity of the icons would look very bad because the UI is not vector based like OS X.

    9. Re:Two simple changes to improve the dock by jkabbe · · Score: 2, Interesting

      When icons are dragged off the dock, instead of going *poof* they should be moved to the desktop, unless they are dragged into the trash (and of course, the trash can't be removed)

      1. As a power user I would hate this. It would mean that I would have to then find the icon on the desktop (auto sorted) and delete it. Why add an extra step???

      2. I have yet to see any reasonable analysis or anecdotes that the *poof* behavior is confusing to new users (who probably dont drag things to the dock anyway)

    10. Re:Two simple changes to improve the dock by Phrogz · · Score: 3, Informative
      I'd imagine it the scaling and the clarity of the icons would look very bad because the UI is not vector based like OS X.

      To be pedantic, while XP's 'resizing' is worse than OS X's IMO, OS X icons are not vector based. They simply have multiple sizes of graphics and choose the next-largest size and scale it down. It's still bitmaps.

      SGI's IRIX is vector based. OS X is not.

    11. Re:Two simple changes to improve the dock by daeley · · Score: 5, Informative

      Enter in Terminal:

      defaults write com.apple.dock pinning end
      defaults write com.apple.dock orientation right


      Then restart the Dock. Enjoy!

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    12. Re:Two simple changes to improve the dock by venicebeach · · Score: 3, Informative

      You don't resize the dock by dragging the mouse on its border. You have to command-click the line-seperator and drag... (a combination you wouldn't be using otherwise when at the dock and so it makes the chance of accidentally re-sizing the dock almost impossible.

      Just to be picky, a regular click and drag on the line-seperator is enough to resize the dock. At least that's the way it works for me...

    13. Re:Two simple changes to improve the dock by jkabbe · · Score: 2, Interesting

      I want the dock in the middle because that's where my mouse usually is.

      Also, putting the dock in one corner pretty much removes that corner as useful for any of the corner actions that can be programmed in (the bottom left and right being most useful because the menu is on top)

    14. Re:Two simple changes to improve the dock by aftk2 · · Score: 2, Informative
      When icons are dragged off the dock, instead of going *poof* they should be moved to the desktop, unless they are dragged into the trash (and of course, the trash can't be removed)
      Just so you know, according to Daring Fireball...
      A bunch of people, myself included, griped about the fact that you can't drag-and-drop app icons from the Dock as though they were aliases to the apps themselves. The only thing you can do with them is poof them off the Dock.

      But it ends up you can drag-and-drop app icons from the Dock if you hold down the Command key while dragging. You even get a solid (instead of translucent) icon during the drag. And so this works perfectly for dragging app icons from the Dock onto your favorite AppleScript editor's icon to open its scripting dictionary. (Or try dragging an app onto BBEdit, if you want to peak inside the ".app" package using a BBEdit disk browser.)
      So you can treat dock documents and apps like aliases, instead of the weird hybrid app/alias/pointer things that they seem to have become.
      --
      concrete5: a cms made for marketing, but strong enough for geeks.
    15. Re:Two simple changes to improve the dock by Bingo+Foo · · Score: 4, Funny
      making the dock affect the actual item makes it dangerously powerful.

      Not to mention the fact that if the critics were to succeed and actually strike down the Dock, it would become more powerful than you can possibly imagine.

      --
      taken! (by Davidleeroth) Thanks Bingo Foo!
    16. Re:Two simple changes to improve the dock by wankledot · · Score: 4, Informative

      Correct. They are simply very very large TIFFs. The UI in general is based on display PDF, so parts of it could very well be vector based (fonts, of course.) but the icons are not.

      --
      My sig is blank, I typed this by hand.
    17. Re:Two simple changes to improve the dock by prockcore · · Score: 4, Funny

      Well, that was sure intuitive!

    18. Re:Two simple changes to improve the dock by b1t+r0t · · Score: 2, Interesting
      Oh yeah, I'd just love to have my applications moved to the desktop when I drag them out of the dock.

      My own personal gripe about the dock is when you drag something to the trash. The "add a document to the dock" behavior has priority over the "throw a document in the trash" behavior. What that means is when you try to drag a document to the trash, the trash icon moves away from your cursor! I would be surprised if Tog hasn't griped about this particular bit of stupidity, but I can't check right now because the site is slashdotted.

      My second biggest gripe is when you're trying to drag a dozen documents to an application's icon in the dock, and you miss it by hitting the area between the icon and the edge of the screen. (see Fitts' Law) Suddenly you've got a dozen documents in the dock, and you have to remove them one by one. Now try it with 50 documents.

      --

      --
      "Open source is good." - Steve Jobs
      "Open source is evil." - Microsoft
    19. Re:Two simple changes to improve the dock by endofoctober · · Score: 2, Insightful

      That depends on your point of view. Although what the original post described as "irreversible" isn't, there isn't an "undo" that returns that app to the dock. You _can_ find the app, and re-establish it on the desktop as you describe, but to a user unused to finding their way around folders, it's not _easily_ fixed.

      Consider the three things a user is most likely to do on a desktop of nearly any flavor: double-click (start an app on the desktop), single-click (start an app on the dock), and click-n-drag (trash something or simply relocate an icon). Clicking/dragging is exactly what the original post describes to remove something from the dock - I've seen users do this when learning the new OS, so I'd have to take issue that it's "...not an easy mistake to make...".

      A wiser approach would be to keep the entire desktop in a saved state like that of a word processor doc. I can underline something, then hit "undo", and it returns to the way it was in the word processor...why not include something like that for the desktop as well?

      Granted, powerusers won't get a lot of mileage out of such a thing, but others might find it a worthwile failsafe.

      --
      - Jack
    20. Re:Two simple changes to improve the dock by kyrre · · Score: 2, Informative

      Very very large TIFFs? No. They are 256x256, 128x128, 64x64 and 32x32. In colour and monochrome. Fire up Icon Composer (developer tools) and see for yourself. No magic, just square plain jpegs, (or TIFF).

    21. Re:Two simple changes to improve the dock by daeley · · Score: 2

      That's a neat trick to do! Now, please ...... for the unwashed masses (i.e., non-programmers like me) - how do you UNDO it in the Terminal?

      Well, the fastest way to undo any playing around with the Dock is to delete the ~/Library/Preferences/com.apple.dock.plist preference file and then restart the Dock, which will return it to its defaults and auto-regenerate the Prefs file. However, I think this might get rid of your icons.

      You can also re-enter the original commands with alternate options:

      defaults write com.apple.dock orientation bottom
      defaults write com.apple.dock pinning center


      Orientation can be top|bottom|left|right and pinning can be start|center|right.

      And what means "restart Dock" ?

      Easiest way is to log out and log back in. Or you can restart. Or find the process via ps or the Activity Monitor utility and kill+restart the Dock process.

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    22. Re:Two simple changes to improve the dock by Wetware · · Score: 2, Interesting

      Are you sure about that? Because the dynamic resizing that occurs when the magnification feature is active is pretty fast and smooth (and has been ever since 10.0 as I recall), and the icons look great at any size during the transformation.

    23. Re:Two simple changes to improve the dock by bsartist · · Score: 2, Informative

      And what means "restart Dock" ?

      You actually need to restart Finder. Hit cmd-opt-esc to bring up the "force quit" panel. Choose Finder, and the button changes from "Force Quit" to "Relaunch".

      --
      Lost: Sig, white with black letters. No collar. Reward if found!
    24. Re:Two simple changes to improve the dock by bwy · · Score: 2, Interesting

      I'm not a expert Mac user, I'm quite new, but when I installed my Java IDE (IDEA) on my new iBook, I had a problem right away with the dock.

      The installer stuck the icons in the dock, I think. InstallAnywhere lets you pick one place to put icons but not multiple.

      I didn't want the icon in my dock anymore so I dragged it off to my desktop. And there it went. Poof! Now you have someone who has used various operating systems over 15 years staring at the LCD wondering what in the hell just happened and how to get it back! Everybody says Mac is this greatly intuitive system but this particular feature is pretty un-intuitive if you ask me.

  2. They should've never been let go by Valdrax · · Score: 3, Insightful

    Apple should've never gotten rid of its HCI group, and Tog once again shows why. For all of its advancement in underlying technologies and reliability, Mac OS X has been a huge leap backwards in useability compared to the Classic Mas OS as designed by people who cared more about useability than "lickability."

    I really think that Apple forgot why a lot of its users so tenaciously stuck with the platform in the first place despite higher prices and the little irritations of cooperative multitasking. The interface matters as more than just a pretty show. Classic Mac OS pundits have been kicking the Dock for years now, and it's good to hear one of the experts chime in. ...Not that Apple will listen, of course.

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    1. Re:They should've never been let go by AgentRavyn · · Score: 2, Flamebait

      And if he'd supported OSX, you'd be supporting it right along with him.

      --
      ___
      I'm an exhibit on the mounted animal nature trail.
    2. Re:They should've never been let go by pheared · · Score: 2, Funny

      But how can you argue with lickability. Adept tongues are valuable assets.

    3. Re:They should've never been let go by Valdrax · · Score: 2, Interesting

      Thanks you, no, but I've been a long, long critic of the Mac OS X interface. While some of the problems from the 10.0 release have been fixed over the years, I've always been extremely irritated that Apple didn't just preserve the Mac OS 9 interface like they did in the very early Rhapsody builds (in case you don't remember) rather than drop this whole new mess on us.

      No, I still in many ways prefer Mac OS 9 to Mac OS X. However, all my modern application require Mac OS X, and I've permanently forced myself into the newer OS via breaking out of the old 31 character filename limit. Otherwise, I'd still be using Mac OS 9 because it best fits my workflow.

      Just because I disagree with you and happen to agree with someone more public doesn't make me a sheep.

      --
      If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    4. Re:They should've never been let go by Anonymous Coward · · Score: 2, Insightful

      The same OS 9 users who will complain about the dock are often the same people who use Dragthing, or other dock-like utilities.

      I'm sorry to say, but OS9 & before are not the ease of use, organized paradise people think - Putting things in the Apple menu often caused users to install their programs in the system folder (Because that's where the "Apple Menu Items" lives, natch), which is needless to say, not a good practice.

      Take a look at the average OS 9 user's desktop (Or recent OS X convert from OS 9) and see the dozens of icons and apps installed there, for lack of a better, more organized place to put them.

      OS 9's habit of always opening a new window for every folder only adds to the confusion. No expose either.

      The "open arrow" method of using the List View in Finder windows is a mess too. Nothing like scrolling through every item in a folder, including prefs, plug ins, libraries, etc, just to find the icon you are looking for, including the listing of folders that have nothing to do with your current search - They just happenf to be listed earlier in the directory.

      I think "Tog" is upset just because his ideas have been brushed aside and he's watching from the sidelines.

      Anonymous Joe

    5. Re:They should've never been let go by petrotraficante · · Score: 2, Insightful

      If you don't like it, then don't use it.
      Can't you like something, but still want it to improve?

    6. Re:They should've never been let go by daeley · · Score: 2, Informative

      1. A lot of users have gone either of two ways for Apps:

      a) create a Folder of Aliases to your Apps (you can also do subfolders), then drag that Folder to your Dock; a right-click reveals the hierarchy; downside: manual adding.

      b) use a utility like LaunchBar or AnotherLauncher that enables you to get to Apps (or anything else for that matter) with a couple of keys.

      2) This is what the new Expose feature in Panther is designed to do. Pretty spiffy.

      --
      I watched C-beams glitter in the dark near the Tannhauser gate.
    7. Re:They should've never been let go by petrotraficante · · Score: 2, Insightful

      Sure. It is can be super annoying when people get nit-picky and criticize any aspect of an amazing product, as X is. Suddenly, everyone is a world-class designer. I get annoyed when people routinely critize microsoft for building "unreliable software". MS Office is one of the most amazing suites of applications anyone has built, in that it empowers so many business to create and share information far better than anything else in its class. It may not be foolproof, but hey, it's the product of the competitive market where timelines and the power of precident often cut into quality. But, I wouldn't suggest "haters" stop using it. Instead, build a healthy and constructive conversation to improve version .next.

    8. Re:They should've never been let go by MasonMcD · · Score: 2, Interesting

      Here's a table of original HCI group members that seems to be updated occasionally. Note that some key HCI personnel still work at Apple.

      I think you could make the argument that the group is now more product focused now than before.

    9. Re:They should've never been let go by majid · · Score: 2, Insightful
      I disagree. Tog makes for a very entertaining writer, but usability is not the cut and dried quantitative engineering discipline he and his buddies at Nielsen-Norman Group make it out to be, no matter how much they fetichize pseudo-scientific laws like Fitt's law.

      Tog also tends to be very doctrinaire. He was always in denial over the notion the keyboard might be a more efficient UI for experienced users (see this Ask Tog column)), and he bears much responsibility for the fact the Mac is not as easy to use from the keyboard as Windows or OS/2 with their CUA guidelines. The Mac doesn't implement tabbing order correctly for pull-down menus, as anyone who has used Mozilla or Safari on the Mac to fill out forms can attest.

  3. Slashdotted... by signingis · · Score: 5, Funny

    That's what you get for talking bad about OS X. Punkass.

    --

    I prefer a void in conversation to a vacuous one.
  4. Mirror by delta407 · · Score: 5, Informative
    After 1 comment, the site is definitely very slow, but I managed to get a mirror before the server went down in flames.
    1. Re:Mirror by Anonymous Coward · · Score: 2, Funny

      Unfortunately, now you appear to be slashdotted. Smooth.

  5. Dock by _PimpDaddy7_ · · Score: 3, Informative

    I agree with him on the Dock issues on almost all of them. Some may be too nit picky.

    But for the most part he is right. All documents look the same, no tagging, trash can in the dock, dragging from the dock erases what you drag. It's dangerous.

    I don't agree with the dock taking too much space. If you make it the smallest you can still make out what programs are which.

    Plus, if the dock bothers you so much, HIDE it :)

    1. Re:Dock by oscast · · Score: 5, Informative

      "All documents look the same" Um, no they don't. "But for the most part he is right. All documents look the same, no tagging, trash can in the dock, dragging from the dock erases what you drag. It's dangerous." No it doesn't. Dragging to the dock creates an alias (shortcut for you Windows users). Dragging away from the dock simply d-letes the alias

    2. Re:Dock by Gizzmonic · · Score: 2, Insightful

      Hiding it doesn't take away the wasted space. Instead, it pops up and pokes you in the ass when you least expect it.

      The only way to deal with the Dock is two monitors, with the Dock on the far left..or at least, the only way for me.

      Personally I think they should separate the app launching from the task switching. Put the apps to be launched on a Shelf...where is the shelf...ahhgghh I want shelf.

      --
      (-1, Raw and Uncut is the only way to read)
  6. The Dock Sucking, and how it doesn't suck. by Anonymous Coward · · Score: 5, Insightful

    Now I find this curious. I've been told by quite a few people (some of whom use OSX, some who don't) and many who're opinionated about it state it as -fact-.

    "The Dock Sucks trust me I know, the KDE/Windows/BeOS/AmigaOS solution is better."

    Now, that's well and good for them. Really good in fact, that they have the choice between one thing and the other. Personally, I find the dock simple, transparent, to me it sits invisibly, I never notice I'm using it, and it performs admirably. For others obviously, it's sucky. Duh. we're not all clones.

    But to say, as many do, "This is why it sucks and why X, Y or Z is better and your opinion is wrong" is priceless, when clearly for me that isn't the case. It's like saying "You're such a fuckwit if you think Chocolate is better than caramel, here's why"

    (Just so y'all know, when it comes to MY computing experience I do like to go with what works for me, and I WILL be opinionated about what works for me)

    1. Re:The Dock Sucking, and how it doesn't suck. by transient · · Score: 4, Insightful
      That's the thing about HCI people. They're part of an entire field devoted to telling you that your opinion is wrong. The trouble is, by their measures, you are wrong -- they just don't realize that their measures are an incomplete picture of the computing experience. There are people in HCI who are trying to change this and I applaud them, but until they succeed, you are absolutely right.

      Or, to quote one of John Cusack's characters, "How can it be bullshit to state a preference?"

      --

      irb(main):001:0>
    2. Re:The Dock Sucking, and how it doesn't suck. by Phrogz · · Score: 5, Funny
      That's the thing about HCI people. They're part of an entire field devoted to telling you that your opinion is wrong.

      Or, as the joke goes:

      "Give an HCI person a fish, and you feed him for a day. Teach an HCI person how to fish, and he'll give you a Visio diagram detailing why your way is all wrong." :)

    3. Re:The Dock Sucking, and how it doesn't suck. by questamor · · Score: 4, Insightful

      I think the entire Human Interface field is so completely different to the Early 80s, that it could be almost irrelevant in that form. Comparing a trashcan on desktop and a trashcan in the dock is getting a bit pedantic when both work, and to a new computer user they are both A Trashcan.

      "Ahhh! That must be how you get rid of something!". That, and a trashcan with a 'full' or 'empty' look is as far as the "intuitive" level of an interface goes, all the rest is learned. As Steve jobs said in his MWSF keynote - "We had to teach people how to use a mouse". That was the time when initial UI intuitiveness was truly an absolute necessity, and what followed on from there was familiarity and consistency.

      With children being taught how to use windowing systems, keyboards and mice from kindergarten (Age 3 or lower, if they're at home) the initial "intuitive" aspect of a UI is becoming less and less relevant, and for Joe Everydayuser, the most important part is consistency. After all, he's probably been using a computer of some kind for 10 years or more, probably 15.

    4. Re:The Dock Sucking, and how it doesn't suck. by Gizzmonic · · Score: 3, Insightful

      Are you kidding me? You don't think think that there's a body of research that goes into HCI?

      Back in the day, when this dude worked for Apple, they had HCI research going on all the time. Nowadays at Apple, HCI has been replaced by "ego-driven design." I.E. Steve Jobs thinks brushed metal is cool, so it's taking over Quicktime, then iTunes, now the whole OS.

      The point of HCI with regards to an OS is to make very complex tasks as simple and consistent as possible. Stating it's "just a matter of preference" is coming at it from the wrong angle. When it's gotten that high-level, it's beyond the HCI people.

      For example, if I asked you "what type of door interface do you prefer-a copper knob or a steel one," unless you were neurotic, you probably wouldn't care. When it gets to that point, it's a matter of aesthetics, which is not really the point of HCI.

      The HCI people work so you don't have to think about a doorknob, which one you prefer, or why it's there. They decided to put the doorknob there instead of a large sharp hook. If they went with the hook instead, you'd have to put too much thought into opening the door (watch those fingers) and then it would be an HCI issue.

      And the underlying assumption with HCI is: There IS a better way to do something. There might not be a Right with a capital R but there is definitely a wrong and even more wrong way to do everything. The point is improvement, and "It works just fine," is damning by faint praise if I ever heard it.

      Now I doubt this article has a body of research behind it, but it's not like the guy hasn't spent 20 years or whatever in his field. I think he's entitled to shoot from the hip about it, and I agree with most of what he says, even if it is too nitpicky. You're right about web pundits focusing too much on the negative and enjoying to point out UI missteps just a little too much.

      --
      (-1, Raw and Uncut is the only way to read)
    5. Re:The Dock Sucking, and how it doesn't suck. by belloc · · Score: 3, Insightful

      Or, to quote one of John Cusack's characters, "How can it be bullshit to state a preference?"

      Because your "preference" may be uninformed, and therefore not really a preference at all. You might have what a connoisseur would call "bad taste" in something because you've never experienced the best. That's what Barry was talking about in the quote (to which Cusack's character responded the above); he had good taste in music. I know that concept sounds terribly undemocratic and elitist to our modern ears, but here's an example that many of us can relate to:

      Several years ago, mid-nineties, I read about Linux. I thought, "what could some other operating system do that Windows doesn't do for me now? I'm perfectly happy here in Windows." A few years later, someone with better "taste" in operating systems suggested that I try Linux. He said I'd be convinced if I just tried it. So I did, and my computing world was transformed. I got out of my MS box, and explored, and found that I didn't really "prefer" Windows to the others, because I was uninformed about the others. So, my preference was bullshit. Or rather, it wasn't a preference at all.

      Similar thing happened with good wine. I used to "prefer" to drink shit wine because the other stuff was expensive and I couldn't tell the difference. But someone with good taste in wine introduced me to how to tell the difference between good and bad wine, and now I mostly drink good stuff, and I'm damn glad about it.

      Of course, granted there are endless arguments among connoisseurs about what the best is. But I'm just answering the question, "how can it be bullshit to state a preference?"

      That said, Dick was right about Mitch Ryder and the Detroit Wheels. :)

      Belloc

      --
      I got more rhymes than Jamaica got Mangoes.
    6. Re:The Dock Sucking, and how it doesn't suck. by hey! · · Score: 2, Insightful

      "This is why it sucks and why X, Y or Z is better and your opinion is wrong" is priceless, when clearly for me that isn't the case.

      Isn't that exactly what you are doing here?

      This is a big problem in any kind of product design: the immovable, cement-headed assumption that if not everyone, at least all the people that matter are just like you.

      If the Dock works perfectly for you, bully for you. But remember, it's only one data point. However, a design based on principles that are empirically determined is going to be better for more people than one based on what a single person likes.

      I agree that HCI nitpickers are often misguided. They like to apply rules without necessarily understanding the big picture. As Terry Pratchett once said, "Rules are there to make you think before you break them." real excellence in craft, be it engineering or art, involves trading off conflicting principles and requirements. However Tog doesn't fall into the nattering nabob category. He has a real understanding of the big picture and an actual track record of participating in ground breaking design.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  7. If the dock had been introduced back in the day... by corebreech · · Score: 2, Insightful

    ...of System's 7, 8 or 9, it wouldn't have made it, not even as freeware.

    Tog's right. It is the most inane UI feature to have made it in *any* OS, let alone Macintosh.

    And what's especially frustrating is that they replaced two very workable UI gadgets, the Application Menu and the Process Menu (which Tog confuses with the former) without so much as bothering to elicit feedback from the users.

    I found this to be really arrogant. It was like the boys from NeXT came in and simply assumed they knew better than everybody else, that a UI that had survived for over a decade-and-a-half and have been continually honed during that time was something to just throw away.

    I mean, to not even give us the option of having those menus... inexcusable.

    Before OS X I had to switch over to Windows for my development work, but it was the OS X dock that made me switch to Windows (and alternately, Linux) for my personal stuff.

    Bad.

  8. One thing Panther gets right... by mr_mischief · · Score: 3, Insightful

    is that you don't have to trip through countless menus and windows to get to something a few keystrokes in a terminal window will do faster.

    Pretty pictures for those who want it done easily, a terminal for those who want it done now (or more easily by a program). I like graphical interfaces for what they do well. I like command lines for what they do well.

    With OS X, as with most other *nix implementations, I can have the best of both worlds.

    1. Re:One thing Panther gets right... by Slightly+Askew · · Score: 4, Informative
      With OS X, as with most other *nix implementations, I can have the best of both worlds.

      I run Windows XP, and almost everything I do is done via a command. Create a folder called c:\shortcuts. Copy shortcuts to your favorite apps, vbscripts, whatever to this folder and name them whatever you want. Add C:\shortcuts to your PATH env variable. Now all I do is hit Windows+R (Same as start run), type in my new command, and hit enter. What used to take many seconds of menus, right mouse clicks, and options, now takes less than 2 seconds. I want to start Microsoft Word, I type "word". If I want to start iTunes, I type "itunes". If I want to start device manager and connect to a remote machine, I type "mg computername".

      Not all Windows users are GUI freaks...some of us are pretty proficient with our workstations without the pretty pictures.

      --
      Public use of any portable music system is a virtually guaranteed indicator of sociopathic tendencies. -- Zoso
  9. WindowShade Rocks by laird · · Score: 4, Informative

    Most of TOG's suggestions weren't my cup of tea ( I like the Dock, but hey, I used to be a NEXTSTEP developer), but WindowShade is a wonderful program.

    http://www.unsanity.com/haxies/wsx/

    Actually, these guys make a lot of cool, useful little app's, but WindowShade's "minimize in place" is wonderful. When you click on the 'minimize' control for a window, it's minimized down to an icon. But unlike the dock it's minimized right where the window was, so you can arrange the icons yourself. Also, the icon is a live version of the document's contents (so you can see a progress bar's progress, differentiate between two different Photoshop images, etc.) and has the application icon superimposed (so you know what kind of window it is). Apple should at least use these icons in the Dock.

  10. Re:If the dock had been introduced back in the day by oscast · · Score: 2, Insightful

    "I found this to be really arrogant. It was like the boys from NeXT came in and simply assumed they knew better than everybody else"

    Not arrogant at all. The guys at NeXT DID know better and so therefore it was right to take over Apple's former UI staff. Guys like TOG are just bitter about it.

  11. Re:Finder by WWWWolf · · Score: 3, Interesting

    Never mind about wasted screen space.

    Why oh why they have to stick brushed metal look everywhere? It was sort of tolerable in QuickTime Player and iTunes, since those aren't too "serious" applications, but... Finder???? I didn't know my files and directories were supposed to be eXXtrEME steel-molded things!

    Wish the next iteration would look like Nautilus with some tweaks - that is, retractable or possibly even detachable sidebar, possibly with the locations, and the ability to use dynamic window resizing (or zooming) depending on how many items the folder has. And no brushed metal kewliness.

  12. You did what? by Anonymous Coward · · Score: 2, Insightful

    You actually swiched OS's because of the Dock? Seriously? I'm impressed.

    Tog knew a lot in his day, but his complaints about the dock are clearly from a I-wish-it-were-still-the-old-way mentality.

    The beauty of the Dock is that normal people can use it right away. Power users that need more should just use something else. No one complains that iMovie is limited or that iPhoto is slow, they just get a clue and use something else. (Actually, people do complain, but anyhow...) Yes, the Dock is part of the OS, but it can be substituted/replaced at the will of the user.

    1. Re:You did what? by hendridm · · Score: 2, Informative

      > You actually swiched OS's because of the Dock? Seriously? I'm impressed.

      I'm not surprised. I, too, have been reluctant to make the switch because I find the dock horrible. Fortunately, I can get the application menu back with little effort, but the dock is still lame. To each his own I guess.

  13. Tog's solution to Dock problems worth checking out by lysium · · Score: 3, Informative
    This article on his site reviews a few pieces of software that fix the problems associated with the Dock.

    --
    Together, we will drive the rats from the tundra.
  14. From an Old Mac User by Becho62282 · · Score: 4, Informative

    I have used every single Mac OS since system 7.1 in 1993 and I think that Torg does have several good points.

    1. I have to agree that the open and save dialogs are a bit obstrusive, I remember being able to move around the open and save dialog to see what was going on behind it at times. Now when I get an ICQ add request I can't see the request because the dialog box is sticking in the way. Perhaps Apple needs to implent ment a "Rip" button that gives you the option of ripping the dialog box off the window on a case by case basis.

    2. I disagree with the trash can issue. I like it in the Dock and find it pretty usefull there. Not to mention the fact that I just rather hit apple+delete to trash things anyway.

    3. Ok, so the UI is differant, but honestly I think it is the best one that apple has designed since I have used the mac. They removed a lot of the issues that plagued it in it's infancy. I love the single window option and I have not had an issue with screen density at all. Quite frankly I think the new finder is the most functional they have had since 7.5 (yeah it's flame bait but II loved 7.5). It provides everything that you would want to access quickly right there for you with minimal problems. Yeah things may be bigger, but I like that.

    1. Re:From an Old Mac User by Dixie_Flatline · · Score: 2, Informative

      I find it interesting that people are complaining about Open/Save dialogues being attached to the document. Perhaps they could stand to be a little more transparent or something, I suppose, but I HATE floating dialogue boxes. Not a day goes by when I don't lose one using Windows, or it pops up while I'm doing something else, and iterrupts my work in a DIFFERENT application. Having dialogue boxes bound to the window that they belong to means I never have to search for one, and I never have one coming up while I do something else.

      Perhaps there should be a way to make it easier to see the work you're doing underneath the dialogue with something to make it transparent for a few seconds, but I think the benefit of never losing one of those stupid panels far outweighs the minor benefit of seeing work that I'm saving (why would I do that, exactly?)

  15. I like OS X's interface by flabbergast · · Score: 5, Insightful

    *putting my flame proof jacket on* I like OS X's user interface, and I hated OS 9's user interface. I bought my iBook because OS X is based on FreeBSD (and I need a shell prompt and assorted other goodies), but I enjoy the user interface now that I've had time to adjust.

    I think most of the problem is centered around "But the Dock is stupid because OS 9 did this instead." We have a natural tendency to resist change, and Finder and the Dock are huge changes to the Mac interface.

    And yes, I did RTFA, and I do agree that there are some missteps (like all the Dock widgets looking the same) but a lot of the complaints here are "OS 9 is better! OS X sux!"

    1. Re:I like OS X's interface by FireBreathingDog · · Score: 4, Insightful
      I have some problems with the Dock, BUT...

      If you force the Dock metaphor into a "process menu" versus "application menu" dichotomy, then you will be disappointed. The Dock looks at the world differently.

      If a user wants to use a given app, he usually doesn't care whether the app is running or not. The user just wants the app. That's the metaphor of the Dock: "I want to use this app, so I click on the icon". Period.

      Think of it this way: why should the user have to figure out: "I want to use this already-running app, therefore I look in the process menu" versus "I want to use this not-yet-running app, therefore I have to look in the application menu".

      Most users don't think this way! They just want to use Application X, so they click the icon in the dock. That's it.

      An equally powerful case can be made that splitting between running and non-running applications is an artificial separation.

    2. Re:I like OS X's interface by Kaki+Nix+Sain · · Score: 2, Insightful

      Except that an application that is already running may be have been left in a desired state which is not the same as the startup state. I.e., when you want to look at the todo list you made this morning, not start a new list. That isn't an artificial distinction at all; it is a simple, functionally important one.

      --

      (C) Kaki Sain, 2011. By reading this, you have illegally copied my property to your brain.

  16. Re:Finder by jared_hanson · · Score: 5, Interesting

    I find the new Finder (10.3) to be better and actually take less space.

    In Jaguar, I had to customize the toolbar to put buttons for my Documents, Pictures, Music, etc folders. This made the finder require more room vertically and horizontally. (I could save the horizontal space by clicking the button which shows a fly out menu of hidden tool buttons, but I don't like that)

    Now, in Panther, it actually takes less space vertically and horizontally. The vertical space comes from the fact that the toolbar buttons are smaller in size. And, I don't have to have 5 different buttons taking up horizontal room for my most used folders. Those go in a convienient sidebar for access.

    Granted, the folder sidebar may take up horizontal room if you don't use it much, but Apple is pushing widescreen displays, so it makes more sense to use horizontal area than vertical area. The finder does this well.

    --
    -- Fighting mediocrity one bad post at a time.
  17. Re:If the dock had been introduced back in the day by phrasebook · · Score: 3, Funny

    Sigh. System 6! I love you!

  18. Clearly best at interface design by Alrescha · · Score: 4, Insightful

    When he talks about interface design, it's clear that TOG is in his element. When he starts talking about what applications should do, he seems more like he's just ranting.

    I think this comments about the new Finder are right on target. When he complains about needing export from iPhoto, It makes me wonder if he's ever bothered to select a bunch of pictures and just drag them somewhere.

    A.

    --
    ...bringing you cynical quips since 1998
  19. Article text by smellystudent · · Score: 3, Informative
    Top Nine Reasons the Apple Dock Still Sucks

    Apple Sales is in love with the Dock. You can't go into an Apple store without seeing it splayed across the bottom of the screen, in the very configuration least conducive to computing on a Macintosh. Why? Because it's sexy and it sells. It makes that bright, shiny new Apple look simple, approachable, and beautiful. It makes for a great demo.

    The problem does not lie with the Dock itself?if it makes a great demo, leave it in?but with Apple's apparent belief that it is a complete solution. The Dock is akin to a brightly-colored set of children's blocks, ideal for your first words?dog, cat, run, Spot, run?but not too effective for displaying the contents of War and Peace.

    Contrary to my previously-held position, I no longer believe Apple should get rid of the Dock. It's just too pretty there in the store, and it does help set Mac apart from the more utilitarian appearance of Windows (although Windows grows more attractive with every release). You want that in sales. You want a visibly-apparent manifestation of the personality of the underlying technology. That's why automakers spend milliions making the outside of the car project an image of what's underneath the skin.

    A certain class of Apple users?those who check their email once or twice a week and sometimes need to print an attached photo?may need nothing more than the Dock.

    The rest of us need more powerful tools, so, Apple, leave the Dock as the smashing demo it is, but also supply some serious, information-dense tools. You have the talent and wherewithal to make such tools as attractive as the Dock if only you will cease seeing this one single object as a complete solution.

    Apple has made a few improvements to the Dock in the last three years. Items no longer jump around seemingly at random, although the size of the Dock continues to "wheeze" in and out without user control.. Items alsoi act like buttons, so clicking anywhere within their confines will open them. Apple also quickly gave us the ability to turn off magnification, a major improvement in day-to-day usability.

    The other good news is that independent solutions now exist for getting around every limitation of the Dock. Read Make Your Mac a Monster Machine to learn how to turn your Mac into a high-productivity, but still fun workhorse. Meanwhile, here are eight continuing problems with the Dock, plus a new one, a decided lack of color. Most of these are inherent, and the solution is more and varied tools. A few can be directly addressed by design tweaks.

    9. The Dock is big and clumsy
    The Dock by default sucks up around 70 pixels square minimum, more than four times as much vertical space as either the Windows task bar or the Macintosh menu bar. (Yes, you can set it much smaller, but then you make it progressively more difficult to identify an icon without "scrubbing" the screen with your mouse to reveal its label.) Couple that with Apple's move to 16:9 wide screens (read: short screens), and you have a real problem. For good measure, add in the Dock's habit of floating on top of working windows, and you have little choice but to hide it.

    8. Identical icons look identical
    This was originally entitled "Identical pictures look identical." I pointed out that the Dock's use of thumnails in small sizes made all normal text documents look pretty much alike. Apple has now dumped thumbnails in return for identical icons. My original advice still holds: "We need information on data types, file sizes (as represented by the thickness of the icon), age, etc." They've now given us data type. We need more?any attribute that can help differentiate one object from another.
    The better solution to this and many of these other limitations is to supplant the Dock with additional objects that are designed for representing groups of non-application objects, so that people aren't even attempting to put folders and documents in this already overloaded single object.

    --
    Predictive text is shiv!
  20. Re:Finder by Golias · · Score: 4, Insightful
    Apple has followed in Microsoft's footsteps

    Actually, the finder's side-bar icons makes OS X 10.3 feel more like NeXT to me than it ever has. It may look kind of goofy, but I find it to be extremely useful. (Certainly more useful than any "explore" navigation window in any flavor of MS-Windows!)

    YMMV

    --

    Information wants to be anthropomorphized.

  21. Opinion... by jpellino · · Score: 4, Insightful

    OK...
    Bruce is historically very right about lots of things - mostly about how damaged Windows had to be to not infringe upon Apple's look-and-feel too much in those heady lawsuit-happy years...

    But...
    I'm not in agreement with his prolonged high-horse about Aqua/Finder and especially Dock.
    If there were prime directive(s?) in those days, it was that modes are bad, and a good GUI is permissive and forgiving. OSX expands those and 99% abides by them.

    However...
    Yes, Aqua interface details do need to be smaller - Classic screen space seems gigantic compared to OSX, largely due to smaller controls. We hit them just fine before, and it's creeping towards Xp cartooniness;
    The dock is still better than the Launcher or the Taskbar in that it does solve the problems of (1) real estate of floating things and (2) kinesthetic problems of aiming inherent in window-bound menus;
    Dragging from the dock doesn't erase what you drag in the newbie/panic sense, it deletes the alias (which yes, is enough to invoke a newbie/panic) - your original is fine, MAYBE dragging it should place it on the desktop (or an alias or copy? what is wanted here?

    I've been using MacOS since the 128K and have 17 years experinece in pre-OSX and three in OSX - I have to say that Classic now feels like Bambi-on-ice compared to what now can be done easier and with more forgiveness in OSX.

    *sigh* ok - I do miss the Chooser.

    --
    "Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
  22. Re:Finder by BigBir3d · · Score: 2, Informative

    Unless you own a 12" powerbook or ibook; as both are strangled by 1024*768 max resolutions.

  23. Re:Question by jason.hall · · Score: 4, Insightful

    Do you drive the absolute cheapest car you can find? Buy the cheapest house? Get the cheapest video card and monitor? For some of us, Apple is higher quality than Wintel, and we're more than willing to pay more for it.

  24. Apple Ice Cream by Valdrax · · Score: 2, Insightful

    It's like saying "You're such a fuckwit if you think Chocolate is better than caramel, here's why"

    To further extend and utterly mangle your analogy, it's more like Apple took away the Mint, Strawberry, and Chocolate that users had come to love and use regularly and replaced it with a big block of food-colored Vanilla, saying that the rainbow swirls of dyed Vanilla more than adequately serves all the functions of Mint, Strawberry, and Chocolate despite losing a lot of the specific flavors the former solutions that made them so loved by their former users for getting the same things done differently.

    Then, they make it so that you can never really get rid of Vanilla despite running third party Chocolate on your computer so that the big block of Vanilla keeps splatting itself against your screen everytime you move your spoon to the wrong place.

    The analogy then falls apart because there's no good ice cream metaphor for the fact that they threw several years of HCI research out the window by ignoring the effects of muscle memory and Fitt's Law by having elements slide around as you opened and closed new applications and by no longer using the corners of the screen as a useful fixed reference. Nor can I really relate the fact that it's impossible to tell similar items apart without hunting and pecking to a banana split or to whipped cream topping.

    (Just so y'all know, when it comes to MY computing experience I do like to go with what works for me, and I WILL be opinionated about what works for me)

    Yeah, so what are you complaning about when others do the same? The Dock DOESN'T work for most of us. I've just gotten resigned to keyboard navigation between apps and to hunting and pecking for new applications when I want them.

    --
    If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    1. Re:Apple Ice Cream by iSwitched · · Score: 2, Insightful

      Dude, he's not complaining when others do the same, the guy basically says each to his own. What he's complaining about is exactly what you're doing when you say:

      "The Dock DOESN'T work for most of us."

      This is simply not a defensible statement, do you have proof of it's validity? Have you done independent studies?

      The only thing you can say for certain is the dock DOESN't work for you. If this is the case, try some of the suggested apps Tog mentions in his article.

      I respect your opinion (and Tog's) on the shortcomings of the dock, and wholeheartedly agree with several of his points, but to me and most of the OS X users I know, the dock just isn't that big a deal, certainly not enough to warrant the amount of hatred and vitriol spewed on the subject.

      --
      "That naive cube! How long must I suffer this!" --Sheldon J. Plankton
  25. Re:Finder by Arielholic · · Score: 4, Informative

    If the sidebar is too wide for your taste, you can make it smaller by dragging the separator bar, down to the size of the icons. If you hover over them the names will popup immediately. (This handy tip came from http://www.macosxhints.com)

  26. At worst a trade-off, really by thefinite · · Score: 4, Interesting
    Mac OS X has been a huge leap backwards in useability

    I think this is an overstatement. Most of the functionality of OS 9 (and previous) is still there. The desktop, icons, windows, and applications' interface all behave essentially the same way. You can ding it for the dock and other such changes, but the truth is that many people (myself included) actually prefer those changes.

    Now add improvements like centralizing control panels into the System Preferences (you could put many OS 9 control panels *anywhere*), the services menu (which is an awesome idea still highly underutilized), and greater uniformity in applications' menus (how many different places can you find an application's preferences in OS 9?) and you get some significant gains. That is not the end of list of changes for the better.

    My point, I guess, is that OS X is progress, contrary to the small group of critics that is getting smaller as OS X continues to improve. In my opinion Panther is ahead of OS 9 in usability and the worst you can really call it is a trade-off.
    --
    Boom Shanka
  27. Re:If the dock had been introduced back in the day by gamgee5273 · · Score: 3, Insightful
    You know, though, Apple has been very responsive to feedback with the introduction of OS X. If the users make enough noise, Apple does pay heed to that.

    Think about it: we yelled about those damn docklings in OS X PB - 10.0 and things moved back into the menu bar; the configuration apps are now accessible from the Apple Menu; there are numerous ways to configure the Dock and the Finder now, allowing a user to have the machine he/she wants.

    I, personally, use the Dock as a waystation for: apps that I use regularly, or use regularly right now (like Keynote, which I use every six or seven weeks or so); for my staff schedule spreadsheet; and for my desktop printers.

    Do I think it needs to evolve? Hell, yes. I want to see multiple desktops or workspaces (no, Expose is nice, but it doesn't serve my needs). On spanned displays I would like to see multiple Docks. Basically, I think Apple needs to make the Dock much more configurable so we can make the Dock our Dock...

  28. Sorry by HarveyBirdman · · Score: 3, Interesting
    But I can't take seriously the word of anyone who seems to think the Applications menu and Apple menu from OS9 were some sort of holy duality of perfection. And I rarely heed the word of grown adults who still use the word "sucks".

    The Dock is not perfect, but his ranting against it comes across as just so much hyperbole. I get along with it just fine. The problem of identical icons is gone now that I can put my project folders in the Finder's side bar, and I don't minimize folders and documents much anymore thanks to Expose.

    He may be a Guy Who Knows (or was at one time), but he's flat out wrong here, and there definitely a hint of an axe being ground. It also comes across as simply "I got used to this way. I never want to change. Whaaaaa!"

    Some of the reasons can be combined (6, 7 and 8, for example). Some are purely subjective, like 5. I have zero problem trashing things.

    The rest seem to read like "people's hands have minds of their own, and those minds are retarded, so they can never get used to the Dock. It's Fitt's Law, which is as immutable and perfect as the Laws Of Thermodynamics, dammit!".

    And I love "Oh! I dragged something out of the dock and it puffed into smoke!" Wow. So call 911, you silly man, and tell them you need an IV with Zoloft or something. Sheesh.

    --
    --- Ban humanity.
  29. No perfect solution by stuffedmonkey · · Score: 2, Interesting

    At the risk of being called flamebait - I have to say that Mr. Tognazzini thinks a little too highly about himself. Yes, he makes some valid points - but he refuses to recognise that there is not One Universal Soltuion to design. One example - he loves the use of corners to activate Expose windows, and loves having active Konfabulator widgets. I think expose is great - but I would never activate it by mousnig to the corner when there is a single key assigned to it. And while I think Konfabulator makes an amazing demo, (much as Mr. Tognazzini says the dock does) after a few hours having a massive analog clock in the center of your screen gets old, no matter how neat it once looked. What works for one person does not work for everyone, even if they have done amazing work in the past. This is also a problem of someone who was intimately involved with a company at one point, doing groundbreaking work on a groundbreaking product - but now he can only critisize from the outside. He has a vested interest in romantisizing the "good old days" of OS 1-9.

  30. One thing he COMPLETELY missed by Ralph+Spoilsport · · Score: 2, Informative
    Was OSx's lack of a real AppleMenu.

    Everyone who knew the simplest thing about OS9 knew you could customise the Apple Menu to hold cascading menues of applications, files etc, and the OSx Apple Menu completely sucks in that regard.

    Luckily, the fine folks at Unsanity also figured that out, and wrote a Haxie that I recommend:

    Fruit Menu

    With Fruit Menu I can develop quick and easy ways to get at any range of apps and documents and folders without resorting to the idiocy of the Dock.

    I find it odd that Tog missed that. Oh well, that's why /. was invented, I suppose.

    RS

    If GWB is re-elected there is a 50-50 chance there won't be an election in 2008.

    --
    Shoes for Industry. Shoes for the Dead.
  31. DragThing, more or less? by ianscot · · Score: 2, Informative
    I have a bunch of apps that I want to categorize in folders and keep out of the dock. I also want to be able to access them through a menu rather than digging through my applications folder. The chooser (sort of like a start menu on windows) would be great for this.

    The chooser in classic Mac OS wasn't "like a start menu." The "Apple Menu" was what the start menu was cribbed from. The chooser was on it, but you used it to "choose" your printer and to mount network drives, and that was it.

    You could try dropping an alias (or the originals) for all these things you want to categorize into some sort of folder structure, organized as you like it, and then put the top level folder on the dock. Right-(or option-) click on the dock item, you get your menu. Hoop-de-doo. For a big set of documents, it'd be just fine. Most people seem to have their Apps folder this way, don't they?

    If you want something that's sort of a combo of the dock behavior and the menus you say you want, I personally think DragThing is a decent choice. Dragthing also includes a process dock that shows you open apps at all times.

    (As far as "Windows does this by shoving every window title into the taskbar," well, no, it doesn't for me. On W2k, here, individual Apps behave differently. DreamWeaver pre-MX showed every open page as a task bar icon; from MX on it's just got one item on the bar at all times. Sometimes Windows will open several instances of a given app on me, depending on how I chose the documents I wanted to open. Highly idiosyncratic behavior for a very basic function.)

    --
    "Fundamentalism" isn't about divine morality. It's about human authority.
  32. Finder vs Browser by jaaron · · Score: 4, Insightful

    It completely depends on the functionality you're trying to achieve. One of my favorite applications is konqueror. I don't care much for the rest of KDE (no offense), but I love konqueror. I wish I could run it natively on windows (which I have to use at work) but I sometimes run it through cygwin simply because it's a better browser. And it browsers EVERYTHING. It's probably a bit too much of a "power tool" for the average user, but for me, it's great. Of course, this is coming from someone who prefers emacs over just about everything else too. :)

    --
    Who said Freedom was Fair?
  33. Memo to Tog: OS 9 is Dead by cmoney · · Score: 4, Insightful

    Tog: Get over it. Start living in the present. Classic OS is gone, kaput. 3 years ago, I had many of the same reservations about OS X as the majority of long-time Mac users.

    However, having solely used OS X for the past 2 years or so, I can safely say my reservations have been 95% unfounded. As it turned out, it was more a case of "I fear change" than anything substantial. My overall productivity is still much higher as a result of the whole of OS X's new features.

    His Panther review reads more like a list of rants simply because Apple didn't do it exactly like he wanted.

    1. Re:Memo to Tog: OS 9 is Dead by nathanh · · Score: 2, Insightful
      However, having solely used OS X for the past 2 years or so, I can safely say my reservations have been 95% unfounded. As it turned out, it was more a case of "I fear change" than anything substantial. My overall productivity is still much higher as a result of the whole of OS X's new features.

      I think this "higher productivity" is one of the most pervasive myths in computing. Every year somebody announces that the latest software has made them "more productive". By my reckoning, a modern office worker should be able to produce an entire report with a single keystroke, if all these productivity increases were true.

      I think the reality is that productivity is about the same but it's much more pleasant to work with modern computers. It's also more accessible to the wider populace. But I'm not convinced that it's more productive.

  34. Re:If the dock had been introduced back in the day by dasmegabyte · · Score: 4, Interesting
    Whoa kid. The Dock solves a few problems the MacOS has always had, while maintaining very little screen real estate (none at all if, like me, you hide it). And it introduces so much new functionality that I can't imagine a mac OS without it.

    The dock tells you:

    What programs you have open, but that have no client windows left (without having to check the Application menu, which took up space in the already crowded program bar and had no keyboard shortcuts other than option tab)

    Which programs are open, but hidden, again without having to check a menu.

    Informs you when (and often why) a certain program needs your attention in a very noticable but inobtrusive way. And the bouncing can be seen even when the dock is hidden (the icon bounds up at the bottom/sides of the screen).

    Programatic control of icons can offer all KINDS of useful information at a glance without needing to switch programs...everything from the date in iCal's icon to full memory and process indicators.

    The dock allows you:

    An easy way to start, stop and switch programs without having to browse the hard drive. Most programs have useful controls added to their dock icon as well...and you can access these functions with a single interface.

    An easy way to access the trash bin without having to expose the desktop at all times (so annoying)

    Access to the discs in a convenient cascading manner. This has allowed me to access common files and PROGRAMS without taking up resources at all times.

    In short: The dock accomplishes all of the functions of most OS' taskbars, menus and so forth in a much simpler, much more powerful, much more intuitive and above all CUSTOMIZABLE fashion. It kicks ass.

    And you're griping about the loss of the two most useless UI controls ever invented...oh my god, i just responded to a TROLL, didn't I?!?

    --
    Hey freaks: now you're ju
  35. Re:Finder and it's big problem by misterjingles · · Score: 2, Funny

    It is pretty sad that you call yourself a "power user" but you can't even figure out how to turn off the Finder's hiding of files.

  36. Me too. by torpor · · Score: 2, Interesting


    I have no problems with the Dock whatsoever. It sits there, hidden until I use it, and tells me whats going on with my system. I like that. I don't need anything else.

    Of course, I've registered and use Launchbar.

    And I tell you what: I *hate* going back to my Linux box (KDE) after a few hours working on my tiBook ... it just feels so lame to not have complete hotkey control over my entire system. I know, I know, I can set it up however I want, but I'm quite happy just ssh'ing to my linux machines from OSX and using them that way ...

    Just today someone was complaining "no right mouse button?!!" on their new Mac, and I realized (and told them) that I rarely ever use the Mouse for anything other than dragging/dropping ... everything I do on OSX is a total keyboard experience.

    Being a Unix lover, this is important to me. To have such a nice looking GUI experience (hey, Jaguar -is- nice looking) and total control from the keys, well ... its like OSX is the 'vi' of User Shells.

    But, I suppose, "keyboard only control" isn't sexy any more, and I guess you -have- to use the mouse to be a 'modern user experience', eh?

    --
    ; -- the corruption of government starts with its secrets. a truly free people keep no secrets. --
  37. Re:From an Older Mac User by zgwortz962 · · Score: 2, Interesting

    I've used every single Mac OS since the Lisa. :-)

    Yes, Tog has a number of good points. But he misses the fact that for every problem the UI changes to Mac OS X introduces, it *fixes* at least as many, if not more, problems that existed in previous iterations of Mac OS X.

    Sheets are about the only area I do agree with, but they *do* need to be attached to their windows, otherwise there's no way to associate their functionality with the right document, espeically if you use lots of windows. I'd love to see a "roll up the sheet" button which would allow seeing what is underneath temporarily, but I wouldn't want them to detach. OTOH, I note that most Open dialogs *are* dialogs intstead of sheets. Which is as it should be.

    The Dock has it's issues, but it also solves much more than the problems it caused. Particularly in the area of notifications and being able to drag documents to a specific application. (I don't even have it autohiding unless I'm starved for real estate, like on my laptop...)

    As for Finder... Since 10.0, I got used to keeping two finder windows open all the time, side by side, in Column View, and it's awesome. I do almost everything in those two windows, and only occationally open another window (usually to show package contents...).

    I'm not, however, fond of the Panther change to add the volumes and known folders to the left side of the window -- it eats up a column, and I'd rather have that stuff back in the toolbar. But I could switch to having my two windows positioned vertically -- it's not so much a problem as a change in user behavior.

    Even though I disagree with Tog on these issues, I'll point out that he is mostly positive to Mac OS X, and is only being a squeaky wheel about those areas he's not fond of. Which is how it should be.

    -->Zgwortz

  38. I must disagree strongly. by jellisky · · Score: 4, Insightful

    I have found few of the changes to the Mac OS GUI to even be steps backwards compared to Classic. In fact, I find OSX's GUI to be much more usable than Classic's. I cringe at using Classic's GUI in the few times I've had to boot back to Classic.

    I've been a fan of the Dock since I first saw it. For me, it's an indispensible piece of the GUI that really works. I always felt that the window-shading was a terrible solution in that each window STILL took up space, even when you didn't want it to. OSX, click the yellow minimize button to send the window to the Dock, and the whole window is out of sight until I want to see it again. (I have the Dock set to hide, obviously.) Granted, I could use the Hide Application option, but that always felt bad to me since I often have multiple documents open with each application.

    Yes, OSX has some usability issues that I'd like resolved, but at least, from what I've seen, I find OSX to be the most usable of all the GUIs I've used (or am using on a daily basis like OSX, Gnome, Windows XP, KDE, and Windows 98). OSX looks good, works well and fairly consistently, and does things in a way that feels comfortable to me.

    As for the articles, here's my rebuttal to Tog's nine points against the Dock:

    9. The Dock is big and clumsy: Considering what it does, wouldn't it HAVE to be? And set to hide, it takes up no screen space until I want it to. The old Application menu still does that!

    8. Identical icons look identical: DUH! Aren't they supposed to? New things are new, after all... and red things are red. The point he makes is easily countered by the fact that the dock will pop up textual information about the icon once you roll over it. And, sorry, few other GUI tools do any better, including the majority (maybe, all?) of the Classic ones.

    7. Dock icons have no labels: This is an actual concern, but, again, rather than complain, how about propose a solution that works in the setup? I have little trouble with this, since I set up my Dock to such a point that I never have that problem. I have custom folder icons on important folders (which SHOULD BE the only folders to be in the Dock!). It's simple, and you'd have to use the same work-around in almost every other tool out there.

    6. Dock objects need color: This would be a solution to #7, and, in fact, when you think about it, is only a more specific argument for #7. Thus, he should consolidate #6 and #7, then attack that. Again, this is a point that I agree with.

    5. Trash Can belongs in the corner: Excuse me while I play a sad song on the world's smallest violin. My Trash Can, even in Classic days, was NEVER in the corner. I hated that position for it. Still do to this day. And, Tog... I use Command-Delete because it's FASTER and EASIER and makes more sense than the iconic Trash-drag to my mind... not because the Trash is in a "bad" position.

    4. The Dock's locations are unpredictable: Excuse me, what? You minimize a document, it minimizes as the RIGHTMOST icon in the document side of the Dock (for a bottom Dock, that is). What's so hard about THAT? A little use of the Dock shows exactly how predictable things are there. And a new application that isn't in the Dock will pop up in the RIGHTMOST spot of the Application side of it. Is this THAT hard to comprehend?

    3. The Dock is a sprawler: Yes, it is. Is that a truly bad thing? Instead of having to tell people that they have to move to a specific set of spots, I can just say, "Move your mouse to the bottom of the screen." Simple instructions, simple idea, simple implementation, and simple response. I don't have to tell them to sweep along the bottom until the Dock appears, or aim for a corner. Just go to one side and everything comes up.

    2. The Dock replaced better objects: Huh? Tab menus were nice, but what did I do with them? Yeah, I had a folder with links to all my programs and document folders. It worked much like a static Dock. Only, it was a bit more of a p

  39. How about a poll? by siskbc · · Score: 4, Interesting
    It's still vastly inferior to the experience of Mac OS 9

    I'm not going to say you're incorrect, but you're not exactly correct either, as that was a completely subjective statement. That said, I'd love to see some stats on people who like the new OS more/less compared to the old one, broken down into old Mac fans and those who came on the scene after the advent of OS X.

    Personally, I love OS X and find it extremely usable. Additionally, I avoided previous iterations of Mac OS like a plague, and would have rather used an abacus than a mac back then. Bascially, the lack of a good foundation (compared to the BSD-based guts it has now) and a terminal was a killer.

    That said, I guarantee that Apple will sell out its core fans to get new markets (ie, people like me). As you say, what else are you going to use? Windows?

    (If there's one thing I can't stand more than anything else, it's the whole "like it or leave it" attitude. NOTHING would ever get improved if all people were like that.)

    I do agree with your sentiment there. People usually do that when they can think of nothing intelligent to say. It's most commonly found among nationalistic morons (ie, America: love it or leave it!). As if criticizing features of one's government (or favorite OS) somehow means one should abandon it.

    My one greatest compliment to OS X is that it has come so far (mind-blowing, really) in so little time. It's ceased being a toy OS for artsy people (so was the stereotype) and has become incredibly powerful. And I'll admit, there are some UI issues. I guess I'd say to give it time

    --

    -Looking for a job as a materials chemist or multivariat

  40. TIP: Drag using the command key by gobbo · · Score: 4, Informative

    [panther] Try dragging docs or apps off the dock using the command key as a modifier. That moves the original item to the target window (including the desktop). You retain your dock icon that way, then you can drag it off to see the cool 'poof' effect (which justifies the whole thing if you ask me) :-) Pretty consistent, actually (the command key is a forceful modifier).

    The trash stays where it is, need a haxie for getting it on the desktop.

  41. Re:What about 2-3 Button mice? by Golias · · Score: 4, Informative
    Wheel mouse buttons work in OS X by default. Just plug in nearly any USB wheel mouse, and you're scrolling away.

    Middle-button text editing, a popular staple of Linux geeks, is not present, but the drag & drop features are powerful enough that you will never miss it, once you get used to the new OS.

    --

    Information wants to be anthropomorphized.

  42. Can we say "arrogant"? I thought so! by danaris · · Score: 2, Insightful

    Why put in a "make my interface less usable" checkbox?

    Because, hard as it may be to believe, not all of us have the same opinions as you!! (shock, horror) For some of us, far from making the dock less useful, having the dock move makes it more usable. You seem to have missed the point of "options"--they are there so that people with different tastes can make their computers work the way they please. Currently, there is, in fact, a way to get your dock to do that (I think): set the dock's magnification to "off", and use TinkerTool to pin it to a corner. Yes, the latter is not accessible through Apple's GUI, and I don't know why, but you can do it.

    What you are advocating is pushing your particular view on the rest of the Mac-using world. Why should we want to do things your way? Make it customizable! Give me checkboxes! That way, we can all be happy.

    Except for you, apparently, since you don't want anyone else to have any choice.

    Dan Aris

    --
    Fun. Free. Online. RPG. BattleMaster.
  43. Re:Minor issue - Bookmarks by WebMasterJoe · · Score: 2, Insightful
    I know that Safari stores its bookmarks in XML. Thus any asshole who can write a little perl can get the bookmarks out, and exchange them with (say) Netscape, which stores them in an HTML file - nearly the same thing, as far as we're concerned.
    That will surely be listed on the FAQ page...
    Q: How do I transfer my bookmarks from Safari to Netscape?
    A: It's quite simple. Just write a small perl script to parse the xml file that Safari uses (dtd can be found here) and, upon parsing the file into an associative array, walk through the array and create a Netscape-compliant HTML file. Things couldn't be easier.

    I can't get the articles up, so I'm just taking your post in its own context, but I think you're expecting too many people to be able to write perl.
    --
    I really hate signatures, but go to my website.
  44. Re:Finder by theWrkncacnter · · Score: 2, Funny

    I think the main reason is because steve thinks it looks cool.

    --
    -1 (Troll) is antihammer
  45. Feeding Frenzy by Anonymous Coward · · Score: 4, Funny

    It's cool to see Mac zealots turning on each other!

  46. What I think's wrong with the dock by AC-x · · Score: 2, Interesting

    Well I can't read the article as it seems to have been /.ed, but the main thing I don't like about the dock is that everything is basically an icon. That's fine if you mainly do graphic design, where you can see what minimised photoshop windows are, but if you do a lot of text/html work then the only way to see what minimised windows contain is to mouse over them one by one. Windows XP, despite its hideous default theme has the best "taskbar" I've seen on any OS. Say I've got a load of dreamweaver files open as well as some folders open, they're grouped neatly into 2 items on the bar that I can expand to see a list of all the html files or folders that I have open. Of course as Macs were (and still are?) considered to specialise as graphic design workstations this feature at least seems to make some sense.

  47. Re:If the dock had been introduced back in the day by iso · · Score: 2, Interesting

    The Application Menu!? Come ON. When I first started using the Mac OS (OS 8) it took me FOREVER to figure out where to stick stuff so it appears in the apple menu. It makes absolutely no sense to climb into the System folder just to add an application shortcut.

    The Dock may not be perfect, but it's a hell of an improvement. Drag and drop. Plus the finder has the Applications button always visible by default (even better with the Panther sidebar) so it's easy to get to non-dock applications. This makes SO much more sense than the application menu.

    Tog's got some great points, but a lot of his complaints these days have been more "greybeard" than objective.

  48. Citizen Kane by Graymalkin · · Score: 2, Interesting

    Tog has some very valid points on some aspects of OSX's interface. On the other hand it is obvious he really liked the way OS9's interface worked. His favorite interface hacks are ones that bring back elements from OS9. While Classic MacOS has some very good interface elements not all of them need to be ported to OSX.

    Window shades were a good idea when there was nowhere else for the windows to go. In OSX the Dock is the out of the way window repository and for the better I think. Since the Dock now adds an ownership icon to windows it is easy to see what is in the window and what it belongs to. If you've got a Word document and Safari window in the Dock you can easily tell which is the one you want to bring back up by the ownership icon. With window shades it was easy to lose a shaded window behind other windows or not be able to find the particular window you were looking for. The Dock keeps the windows in a common area and gives a visual representation of them.

    I agree with Tog on white space to a degree. Some widgets in Classic MacOS were in desperate of added white space. Then other widgets were given too much white space. The white space added to windows controls was a very good idea in my opinion. The Platinum window controls were ridiculously close to one another which made it easy to be sloppy and close a window without meaning to. The added space is also good on tools windows. At 1280x960 the close button on tool windows was teeny tiny. Its Aqua counterpart is much easier to hit and more noticable. The amount of space given to buttons and labels however is bordering on absurdity. Interface builder suggests no less than four miles between buttons and labels on an interface. Too many small developers are using the suggested window metrics and ending up with horribly spaced windows.

    --
    I'm a loner Dottie, a Rebel.
  49. Re:If the dock had been introduced back in the day by shotfeel · · Score: 3, Funny

    Yeah, you should have heard me when Sys 7 came out!

    What the heck do we need all this eye candy for? 3D buttons just soak up CPU cycles and don't do anything useful...

  50. Re:If the dock had been introduced back in the day by mbourgon · · Score: 2, Interesting

    It was like the boys from NeXT came in and simply assumed they knew better than everybody else
    I wish they had done it, rather than the compromise they came up with. With 10.3, the finder window is now pretty decent. I remember the NeXT browser being a bit more elegant, but this will work. The dock is not as good as the NeXT dock. Especially with the widescreen displays the macs have these days, the original NeXT dock would've rocked.

    --
    "Sometimes a woman is a kind of religion, she can save your soul & set you free from all your sins" - Bad Examples
  51. Safari's hidden feature imports bookmarks! by Anonymous Coward · · Score: 5, Informative

    Tog writes "The same problem is plaguing the Safari browser. You can't elect to import bookmarks into Safari, and there's no way to get them back out. No corporation would support a single-source supplier, and no individual should either"

    There's a hidden Safari feature which allows you to import bookmarks ...

    Type the following command in Terminal (while Safari is NOT running):

    Quit Safari. Enter the following command in Terminal ...

    defaults write com.apple.safari IncludeDebugMenu 1

    Launch Safari -- you'll have a Debug menu added to the application's bar. Amongst the Debug menu options are two ways to import bookmarks.

    To get rid of Debug, quit Safari and enter the following command in Terminal ...

    defaults write com.apple.safari IncludeDebugMenu 0

  52. "As crisp as 9.2.2"? by tholomyes · · Score: 5, Interesting

    In the article he claims that Panther is as "crisp... as OS 9.2.2". In my experience, 9.2.x was just kludged together to make it forwards-compatible with OS X, and introduced a lot of undesirable behavior.

    In fact, I found this to be true with MacOS 9, period. 8.5 seemed a lot more stable and user-friendly. What did 9 have that 8.5 didn't?

    My only problem with the Dock is dragging, say, 20 or 30 picture files on to Preview so you can look through them all; if you miss the Preview icon and the button slips-- WHAM!-- 20 more icons added to the Dock. Well, that and accidentally clicking on a program that takes a while to boot.

    --
    When did the future switch from being a promise to a threat? -C. Palahniuk
  53. Re:If the dock had been introduced back in the day by dasmegabyte · · Score: 4, Insightful

    No. The article was "The Top Nine Reasons the Dock Sucks," and consists of nine petty things. Petty things don't make a control "suck. Maybe they make it less useful, but come on. After the first time you drag an icon representing a program out of the dock, you never again think that you just deleted it. Instead, you realize that there's a difference between the program and its representation, and without a long winded dialog (try deleting a shortcut in Windows to see the opposite). Plus, the grandparent post was waxing poetic about the APPLICATION MENU. If the dock is a Yugo, this guy's pining for the halcyon days of the rickshaw.

    I don't think the Dock is a yugo...if anything, its flaws are a cause of its ambition and usefulness. Using the Dock, if anything, is like drivinga Cadillac with a 4/6/8. And Tog is sitting on the sidewalk complaining about my cruise controls.

    --
    Hey freaks: now you're ju
  54. I love the Dock's predecessor by macdaddy · · Score: 2, Insightful
    No, I'm not referring to something from NeXT. I'm referring to the Dock's predecessor from previous MacOS releases. I'm referring to the Launcher. *puts on flame-retardent long underwear!* Now I know many of you didn't like the Launcher but for me as a diehard Mac guru I found it indespensible. My Launcher was highly organized. It had a dozen categories at a minimum. I ran more than one Launcher on a number of systems (the hack was trivial and the outcome was most useful IMHO). The Launcher was perfect for me. Apple, however, made a change to the Launcher that I never will forgive them for. I'm trying to remember when exactly they made this change. I believe it was with OS 9 or there abouts but I'd have to do some serious reflecting to be certain. Around the time of OS 9 Apple started changing many of their long-time control panels into full-fledged applications. As we all know running applications show up separately under the Application menu, whereas control panels don't show up at all (they are considered part of the Finder process). One of the control panels they changed was the Launcher. This had a very unfortunate and annoying side effect for me. I used to quickly access the Launcher by clicking outside of whatever application I was in and onto the Desktop. All Finder windows (including control panels) popped to the foreground and my Launcher window(s) was readily accessible at the bottom of my screen. When they changed the Launcher from control panel to full-fledged application (with no additional features I might add) clicking on the desktop no longer brought the Launcher window(s) forward. Now this may seem like a very trivial thing to you but to me it was a major pain in the ass. I'd have to go hunting through the Application menu (or the Application window once they introduced that) for the Launcher. I used every trick in the book to squeeze the absolute most out of my Macs. I knew every time-saving key stroke by heart. This change was very annoying to me.

    I personally find the Dock to be very annoying. I positioned mine on the right hand side of the screen, shrank it to the smallest possible size, only enabled a tiny amount of magnifcation, and made the dock automatically disappear. That's the only way I can make it somewhat useful. I still find that it's always in my way when I have a couple dozen windows open. I'll mouse over to the right hand side of the screen to scroll up or down in a window only to have the dock popup under my arrow. If I'm not paying attention or moving to fast I may switch to another running application or launch a new instance of an app in my dock. This is annoying as hell. It's almost as annoying as the bastardized Apple menu which now has no function whatsoever. With the Classic Mac OS I fly. I can out work even my G4. With OS X I find I have to hunt and peck around all the little annoyances that I can't get used to.

    IMHO OS X is a great OS for a newbie, or at least someone that's not terribly familiar with the ways of the Classic Mac OS. OS X is a royal pain in the ass for a Classic Mac OS guru though.

  55. Point-by-point by Valdrax · · Score: 2, Insightful

    Point by point:

    9. It is possible to do the same things as the Dock with less screen real-estate taken up. Take a look at the Windows task bar. Wasting space in the Dock only compounds the problem of wasted space in larger widgets for all apps and widely spaced Finder windows.

    7 & 8. A single data point to distinguish files from one another is bad. More information can be presented there, but Apple doesn't take advantage of it. This forces users to hunt and peck for seemingly randomly reordered documents in the Dock which is inherently bad because it forces them to waste time mousing over icons. With more information, they could zero in on the proper target with a glance. Minimal action by the user to accomplish any task is the number one goal of UI design. The Dock violates this by making people hunt.

    6. Actually, this is only one solution to 7-8, and it's not a complete one since Mac OS X only allows a handful of colors. This doesn't help distinguish between similar documents (which should often be labelled the same color if you're using a sane classification scheme). His point, really, is that they didn't fully implement a new feature like they should've.

    5. The purpose of putting the Trash in the corner instead of the Dock is twofold. First, you want to have it in a consistent place so that you always know how to perform a common operation without a need for hunting as on the ever-shifting dock. This allows you to do it unconsciously without having to devote attention to it -- another good UI goal. Second, you want to use the corner because it's one of the easiest points on the screen to get to. You can't overshoot it easily since two edges of the screen act as a guide to direct your movement towards it.

    Using Command-Delete shows that you are dependent on a keyboard/mouse interface rather than a purely mouse-based one. A system with multiple redundant ways of accomplishing the same task is more useful, and a system that allows a task to be done quickly using only a single input device is more useable because it does not require your hands to travel from one input device to another. Apple should've had a keyboard method for doing the Trash a long time ago, but having one now does not excuse making the purely mouse-based navigation system more difficult.

    4. That's good if you are only having to deal with a mental stack size of 1. However, as you work with minimizing and maximizing multiple documents, you constantly reorder the Dock. Unless you have perfect memory of what order you last touched all the documents, you have to go hunting. Also, the documents and applications do not consistently follow the same order between different work session. This prevents you from unconsciously taking advantage of "muscle memory" to navigate to the icons without looking at them. This slows one down and is thusly bad UI design.

    3. Wait -- you use the Dock in hidden mode all the time, and you never ever have to deal with it popping up when you drag your mouse down towards the bottom of an app that you're working with? I call BS. That or else you work with a far larger desktop than my pitiful 1280 X 1024. The Dock could accomplish the auto-hide feature the same way the Windows task bar does -- it could provide a small, visible zone to hover over to get access to. That would accomplish the same goal with far less irritation and far less screen real estate walled-off by its pop-up behavior.

    2. I honestly can't see how tabbed folders were harder to work with than the dock. They were drag-and-drop just like any other folder window and just like the Dock. Plus, by being static, you could once again take advantage of muscle memory. The fixed, alphabetical order of the Apple menu was a flaw, but it was at least CONSISTENT. All the icons were where they were the last time you used them, irregardless of what apps you currently have open. This allowed people to effectively memorize their locations and not have to hunt. Your common apps in th

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    If it's for-profit but free, you're not the customer -- you're the product (e.g., the Slashdot Beta's "audience").
    1. Re:Point-by-point by SuperKendall · · Score: 2, Interesting

      2) Your common apps in the dock are no more in fixed positions than those in the Apple menu -- you just have control of their order

      The thing is, the order is most important to me. I want PhotoShop and iPhoto and iPhoto librarian together. If they shift position it's not a big deal as I have a pretty big target to hit.

      1. The point is that the Dock is the only thing in Mac OS X where you drag and item from it to destroy it (instead of moving or copying it). This is inconsistent behavior, which is another black mark in UI design. They added the little puff of smoke because it confused users. Now it just acts as an irritant to new users until they learn its bad behavior.

      I disagree with your assesment. When I drag something off the dock, I am "moving" it out of the dock. Since nothing is actually destroyed, how can it be anything else? Perhaps the puff is a poor indicator of what is happening, but that does not make the action itself wrong.

      --
      "There is more worth loving than we have strength to love." - Brian Jay Stanley
    2. Re:Point-by-point by jellisky · · Score: 4, Insightful

      5. The purpose of putting the Trash in the corner instead of the Dock is twofold. First, you want to have it in a consistent place so that you always know how to perform a common operation without a need for hunting as on the ever-shifting dock. This allows you to do it unconsciously without having to devote attention to it -- another good UI goal. Second, you want to use the corner because it's one of the easiest points on the screen to get to. You can't overshoot it easily since two edges of the screen act as a guide to direct your movement towards it.

      ------

      Piffle! (I always did like using that word in an argument. It always lightens it.)

      The corner is the easiest to get to, yes. However, the Trash was NEVER in the exact corner. You always had to come back to it, thus devoting visual resources to make sure that you hadn't missed. (And missing it was really annoying in Classic when you did miss and you had "Stick to grid" on... then your misplaced icon would end up ON TOP of the Trash, hiding it and further adding to the frustration by usually forcing two MORE drag-and-drops.) You have to do the same with the Dock Trash... move to the corner then correct from there. Yes, it's not in the same EXACT place, but the access is the same group of movements in the scenario you present.

      The only time that a static Trash is actually more useful than the Dock's is when the Dock is perpetually small because of a lack of a user-defined static list (and if you're really using your Dock, it should almost always be the entire length of the screen most of the session, unless you're an extreme neatnik) or when you had the exact muscle memory to drag exactly to the static Trash every time. The chances of the latter are extremely small... the former, though, depends on how much the Dock gets used and customized. Mine is almost entirely the length of the screen thanks to a large number of frequently used programs that inhabit it.

      ------

      4. That's good if you are only having to deal with a mental stack size of 1. However, as you work with minimizing and maximizing multiple documents, you constantly reorder the Dock.

      ------

      No, it's fine for most people. Why? 'Cause you quickly learn that if you were JUST working on the document, it should be on the right-hand side. Any user with half-a-brain should be able to figure out which of the icons is the one they want without any trouble.

      ------

      3. Wait -- you use the Dock in hidden mode all the time, and you never ever have to deal with it popping up when you drag your mouse down towards the bottom of an app that you're working with? I call BS.

      ------

      Maybe because I never go down to the bottom of the screen because I manage my windows such that they're all near the top since I USE the Dock's minimization functions? Don't call BS unless you know it to be true. And I work with a smaller desktop: 1152 X 768, or whatever that one is... I've only once had trouble with the Dock's pop-up and that was after a monitor resolution switch which left my iTunes small window under the Dock. That was fixed quickly by clicking on the iTunes icon in the Dock to bring it to the forefront.

      ------

      2. I honestly can't see how tabbed folders were harder to work with than the dock.

      ------

      Well, first of all, it comes down to the way the thing is used. ALL of my common apps are in the Dock already, and the only way they reorganize is when I drag them to other places in the Dock. Thus, the Dock performs exactly the same function to me as the tabbed folder. However, the ability to take something off the "list" that the Dock provides by, literally, TAKING it off the list makes more sense than deleting an alias. Yes, you could do the same with the folder, but then you have the alias floating around elsewhere.

      ------

      1. The point is that the Dock is the only thing in Mac OS X where you drag and item from it to destroy it (instead of moving or copying it).

      -

    3. Re:Point-by-point by Keeper · · Score: 2, Insightful

      I disagree with your assesment. When I drag something off the dock, I am "moving" it out of the dock. Since nothing is actually destroyed, how can it be anything else? Perhaps the puff is a poor indicator of what is happening, but that does not make the action itself wrong.

      Right, you're moving it off of the dock. Onto what? Whatever it's at when you 'let go' of the icon. If you let go on the desktop, you expect the icon to move out of the dock onto the desktop.

      It doesn't. Instead, it disappears.

      The fact that, internally, the icon doesn't represent anything doesn't matter -- because to a user, it is something. From a user perspective, a 'move' operation turned into a 'delete' operation.

  56. Re:Finder by Sir+Holo · · Score: 2, Informative

    I agree with him on the Finder. Apple has followed in Microsoft's footsteps by making finder window was too much space, al though they aren't as bad. At least they didn't turn the finder into a web browser.

    You can turn off the sidebar.

  57. Importing bookmarks into Safari ... by slapphappe · · Score: 2, Informative

    Tog writes "The same problem is plaguing the Safari browser. You can't elect to import bookmarks into Safari ..." There is a hidden Safari feature which allows you to import bookmarks. Quit Safari. Enter the following command in Terminal ...
    defaults write com.apple.safari IncludeDebugMenu 1
    Launch Safari -- you'll have a Debug menu added to the application's bar. Amongst the Debug menu options are two ways to import bookmarks. To get rid of Debug, quit Safari and enter the following command in Terminal ...
    defaults write com.apple.safari IncludeDebugMenu 0

  58. Share your Dock on steroids stories by gobbo · · Score: 2, Informative

    OK, enough whinging, so how do we make this Dock thing work better for us?

    I'll start: I immediately drag my Home, Applications folder and Utilities folder to the right side. There, just about anything I need to browse to in a hurry. One click = the window in question, click-hold-for-a-second and you can navigate a popup menu.

    Then there's the fun stuff like guages and my RSS-eater, or a weather monitor.

    I pin mine to the bottom right side to make up for my crusty old system 1.0 user muscle memory fixation on the trash. But then, as so many people note, command delete (and Cmd-Z!!) is what I use anyway.

    Your turn.

  59. Why I believe Tog is wrong... by Sophrosyne · · Score: 2, Insightful

    Tog wants the dock to be OS X- he wants it to give you lots of info, and be the virtual swiss army knife of the mac. But perhaps that is not it's purpose- it is not the center of computing on the mac and it shouldn't be- it's just a simple retrieval tool for commonly used apps.
    It is not the replacement for the finder, and it is not the replacement for the apple menu. I personally do not want to see the dock become this bloated piece of crap that Tog wants it to become- that is the problem with most modern user interfaces- information overload.
    I like using keyboard commands, I don't mind going into the Apple menu and clicking file and save- and I'm glad that Apple has been consistent on what the dock can and cannot do- as well as what the apple menu does like save and open documents.
    Tog- use the finder more, use the apple menu more, bloat is bad.

  60. Application menu by TheLittleJetson · · Score: 2, Informative

    And what's especially frustrating is that they replaced two very workable UI gadgets, the Application Menu and the Process Menu

    try this: drag your Applications folder to the document area of the dock. now you have an application menu! (right-click or click-and-hold)

    was that so hard? i tend to keep my home directory there too, so i can access my apps & files in a similar fashion.

    As far as I'm concerned, replacing two UI gadgets with one isn't a blunder -- it's efficency. (really, its 3 widgets -- because it's more like Launcher than anything else) you now have one device that keeps track of your processes, using the same icons you use to launch frequently used programs. programs you use less frequently you can launch from the aforementioned in-dock applications folder.

    1. Re:Application menu by TheLittleJetson · · Score: 2, Informative

      if you're still pissed about launching apps, try out LaunchBar [http://www.obdev.at/products/launchbar] -- i would love to see apple buy this program to put in 10.4 :-P -m

  61. Is everyone forgetting about Expose? by wazzzup · · Score: 2, Interesting

    Doesn't expose address the criticisms of the dock? It doesn't get in the way of those that love the dock and provides an alternative to those that don't.

    Don't like using the dock to switch applications? Use expose to show all open windows - or command+tab for that matter.

    Don't like it when you have 7 Word documents open and you can't tell one document from the other by its icon in the dock? Use expose's show windows by application.

    Don't like getting to a desktop buried by open windows by minimizing windows or hiding applications in the dock? Use expose to move all the windows offscreen.

    As a longtime Mac user, I think the dock is clunky but expose and command+tab have been a dream. My friend that recently switched from Windows to the Mac loves the dock and can't understand why people hate it. With Panther, everyone is happy.

    Tog's arguments and this thread would be valid in a pre-10.3 timeframe but Apple listened and provided a wonderful alternative in expose. Are people just not using it or are these people complaining about an OS that is a generation (or four if you count OS 9) old? Hell, let's start a thread about Windows for Worgroups shortcomings.

  62. new year's resolution by divbyzero · · Score: 4, Interesting

    I've never understood this surprisingly popular opinion. Nobody complains that printers have too high resolution. Why do they look at high resolution in a monitor as a bad thing?

    Scalable fonts and vector graphics (both of which are used pervasively in OS/X) work even better at higher resolutions than they do at low ones. In other words, when you have more pixels per inch, you don't have to keep drawing your fonts at 13 pixels tall, making them too tiny to see. Instead, draw them at the same 12 point (1/6 of an inch) tall, but with more detail.

    To answer your question, a 12 inch diagonal, 1200 dpi screen would be sheer bliss for me, and far preferable to something larger but with lower resolution.

    --
    But my grandest creation, as history will tell,
    Was Firefrorefiddle, the Fiend of the Fell.
  63. Shredding... by DarkRecluse · · Score: 2, Interesting
    Augment it by adding shredding capability, a nice adjunct to the new File Vault encryption capability. (Shredding should be done on a document-by-document basis, since by its nature it takes a long time.) Couple the shredding with the ability to "clean:" your Mac. It does no good to shred a document if a RAM image persists in virtual memory on the disk. If we're going for privacy, let's make it a complete solution.

    There is a Secure Empty Trash option in the Finder Menu the last time I checked.

    I have to wonder whether it's a good idea to start messing with virtual memory in use by applications. How is the Finder supposed to know if that data is still in VM considering the program likely to be viewing it has already given up that space to free resources. Even if you do have a static VM are you sure that those resources are not being shuffled to various sectors on the disk?

    Do you want to zero data when resources are released? Do you want to have the hard drive sitting there until the residual magnetic field has shifted to match your new dataset?...lol

    --
    --"It's Bradford Company, slash your last name, dot your first name"
  64. Attention and Productivity by Devlin-du-GEnie · · Score: 3, Insightful

    People are whinging about Tog's remarks because "the Dock works and has never done anything wrong to me."

    That's not his point. Every behavior he criticizes requires you to take your mind off your work and concentrate on the UI for a few seconds. That time away is a painless little vampire sucking on your productivity. It's nontrivial.

    Tog isn't daydreaming or bitter. HCI isn't voodoo. Many of its precepts are supported by empiric research. Go. Read some of it!

  65. Re:If the dock had been introduced back in the day by g_lightyear · · Score: 2, Informative

    Sidenote: NeXTStep, from day one, was multi-user compatible, and ran many more than one application at a time in perfect multitasking under a mach-based kernel. Mac OS, in any incarnation, did not support any kind of 'multi-application usage' which required things like notification when background apps needed your attention, and the like, until the MultiFinder hacks and the official release of MultiFinder. Far from being a decade and a half old, Apple released MultiFinder in 1987. Now, as Jobs had been kicked out by then, you'll find that NeXT was founded one year before this, and NeXTStep's revolutionary dock was basically part-and-parcel a part of the system as of its release, with that beautiful black cube, in 1988. So not only has MacOS not really been doing it longer - but MacOS wasn't designed, really, for multiple applications to be used anything like simultaneously, to a degree where it might actually need this kind of UI design. And in the version of MultiFinder that was released at the time, open applications where in the *APPLE* menu. Only Mac OS 8 added, through an *extension*, the Application Switcher. Erm. So, maybe it wasn't so new. Matter of fact, maybe the NeXT boys *did* get there first after all. And, erm, maybe, in fact, they got it right. :)

    --
    -- A mind is a terrible thing.
  66. Balloon Help Kicks Ass by bonaldi · · Score: 2, Insightful

    Balloon Help was a fantastic invention, badly served by those who misunderstood its true value.

    Brain-dead balloons like those now served by tooltips (This is your hard disk. This is a window. This saves your work) might have been OK for Grandma, but were of no use to the power user and weren't the real advantage.

    What was of use to the power user was the fact that it gave stateful feedback in a stateless environment. Like say the button to add a new File sharing user was greyed out. You couldn't click it, and there's no obvious reason why. Balloon Help on, mouse over ... "You cannot add a user now because File Sharing is not turned on. Turn it on in the Chooser" or the like.

    Gave you the feedback of CLi-style error messages with the do-anything statelessness of GUI. I miss it.

  67. Re:"Object annihilation" by Keeper · · Score: 2, Insightful

    The whole point is that you HAVE to hit the command key to get the desired/expected behavior. The desired/expected behavior should be the default.

  68. keyboard changes by corndogg · · Score: 2, Informative

    I don't know if this has always been in OS X but I found a very helpful little area in the system preferences called "keyboard shortcuts" in the "keyboard & mouse" system preference panel. It allows you to assign keyboard shortcuts to any (menu?) command in any program including the Finder. Unfortunately it doesn't allow you to override the existing shortcuts that are already set up (very well that is ... read on). Shortcuts are very helpful for someone anyone with a laptop and some sort of trackpad device as it gets tiresome to do many simple or repetitive tasks... same as with a mouse but worse. With this internal keyboard shortcuts thingy Ive managed to set up my "f12" key as my "move to trash" key and have also set "Option + left arrow or right arrow" as my "page forward / page back" commands in Safari which comes in very handy. One bug ive noticed is that the new Opt+arrow key command in Safari gets disabled whenever you use the "History" menu. ??? Anyway, I wish I could change more of my keyboard this way without an expensive third party utility as it can make life much better for us powerbook users and I'm not one of those -powerusers- that uses the keyboard for just about everything. For instance ... maybe it would be cool to assign the "Tab" key in finder to close windows (like Command + W does)? Too dangerous perhaps?

  69. Re:OS X (& The Dock) Lovers by Anonymous Coward · · Score: 2, Informative

    What kind of people do you hang you with?

    Tell them:
    1-go to any finder window
    2-click on "computer" or your home directory depending on the depth of your search
    3-locate the "search" textbox in the top right corner of your finder window
    4-type the name or part of the name of the file you are looking for, result will appear in realtime so its not long
    5-double-click on the item you want to open or drag it where you want it to be or do whatever you wish with it

  70. correction: iPhoto by nikster · · Score: 2, Informative

    The article states that "iPhoto takes your pictures and stores them in a proprietary format". This is not true.

    iPhoto manages the files in ~/Pictures/iPhoto/... it copies new images there (whether you import them from HD or camera) and arranges them in folders ( /year/month/...). similar to iTunes. it doesn't delete anything on import. the images are kept in their original format.