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Toy Penguins and Male Egos Drove Linux Acceptance

An anonymous reader writes "Germany's local and city councils have been pioneering the migration from Windows to Linux. Now, one of the IT staff behind one move has revealed how they persuaded workers to accept the changes. Stuffed toy penguins and Linux t-shirts helped to create an open-source love-in at the council offices, and they got a senior chairwoman to demonstrate the new system to the troops. Male ego stopped anyone claiming that Linux was difficult to use, once they'd seen that the 'weaker sex' could master it :)"

27 of 548 comments (clear)

  1. Theres a name for this.... by eddiegee · · Score: 5, Funny

    and it called MARKETING!!!

    1. Re:Theres a name for this.... by djeaux · · Score: 5, Insightful
      Marketing is something Linux needs. Of course, that's the weak point for a lot of open source.

      Tux toys & t-shirts sound trivial, but they loosen people up about something that a lot of non-tech types think is "hard". Setting up the "sexist" argument ("Even the women can use this OS") is even appropriate if that's what it takes to make decision-makers come around.

      <OFFTOPIC>

      --
      "Obviously, I'm not an IBM computer any more than I'm an ashtray" (Bob Dylan)
    2. Re:Theres a name for this.... by robslimo · · Score: 5, Insightful

      ...and damned good marketing too.

      Somehow it leaves me feeling a little uneasy, though. I bet I'd be influenced by the same or similar tactics, even though I've read this article. It leaves my ego a bit worse for the wear to know that I (hell, we!) am so easily swayed by savvy marketing techniques.

      Example: even if janet jackson winds up paying fines for her Super Bowl stunt, I'll bet she gets exactly what she intended in terms of sales and publicity. The people she pissed off were never her customers anyway.

  2. f'ing brilliant! by JimmytheGeek · · Score: 5, Funny

    Not that it's a great sales tactic: "You don't need that wimpy ease-of-use"

    Gotta keep the spin "Easy enough for *her*, so you can certainly handle it."

  3. booth girls by frankmu · · Score: 5, Funny

    so we need to send out troops of booth girls with Knoppix in hand to shame the microsofties into submission. they can stop by my office first.

    --
    Supreme executive power derives from a mandate from the masses, not from some farcical aquatic ceremony.
    1. Re:booth girls by Trigun · · Score: 5, Funny

      Although the term "SCSI" comes to mind as well.

  4. Geek girl? by kefoo · · Score: 5, Funny

    A woman who uses Linux? I'm in love.

    1. Re:Geek girl? by Our+Man+In+Redmond · · Score: 5, Funny

      Sorry, my wife uses Linux and you can't have her. Besides, she already fell for that trick once.

      --
      Someone you trust is one of us.
  5. It's brilliant by The+I+Shing · · Score: 5, Insightful

    To rework a famous old saying, no-one ever went broke overestimating the impact of appealing to the male ego.

    That's brilliant marketing to use a female rep to demo a product to a bunch of men.

    A lot of companies would do well to follow that example, I think.

    --
    You are in error. No-one is screaming. Thank you for your cooperation.
  6. Women love Linux too :) by Supp0rtLinux · · Score: 5, Interesting

    http://www.nccomp.com/images/linux-girl.jpg
    pic

  7. Old habits die hard... by lowe0 · · Score: 5, Insightful

    And people wonder where sexism in technology comes from.

    Using it to your advantage is not the same thing as working to eliminate it.

  8. I hate male ego by 31415926535897 · · Score: 5, Insightful

    I should probably submit this anonymously*, but what the heck.

    I don't know if it is in our genes, or if it's a product of our environment, but male ego resulting from male dominance even affects me a ton.

    I was running on a treadmill earlier this week, and there was a girl who was running on one next to me at the same time, at roughly the same speed. There was _no_ way I was going to let myself stop before she did--because she was a girl. And I recognized this as I was running.

    Seems kind of silly, I know, but that's what was in my head.

    *I've heard that posting anonymously at slashdot isn't really, so what's the difference?

    1. Re:I hate male ego by queen+of+everything · · Score: 5, Interesting

      I do too...

      I don't like that if a girl can do it, any man can...I can do a lot of things with a computer that many men can't do. I work hard to learn all that I can and I don't like that when I am up against a man, everyone automatically listens to what he says over me. I know what I'm talking about, I've been using computers longer than everyone that I know. When I go into a computer store all the clerks swarm to help the poor, defenseless, dumb girl buy expensive things for her computer. It really bugs me. Don't question my intelligence, I know what I'm doing.

      I think its an excellent way to market linux to a bunch of men, but it still bugs me that people think like that.

      --
      "Wisdom is not a product of schooling but of the life-long attempt to acquire it." -Albert Einstein
  9. Hmm.... by MachDelta · · Score: 5, Funny

    These booth girls... if i'm new to Linux, will they 'mount' my 'hard drive'?
    I'd be sure to try switching to Linux then! ;)

  10. The Perception is the Reality by Dark+Paladin · · Score: 5, Insightful

    Oddly enough, I recently saw this in Doctorow's "East Coast Tribe", but this was something I learned when I first worked in an IT department.

    It doesn't matter if your systems are uber-fast. It doesn't matter if they have a low error rate. It doesn't matter if they are made to be user friendly.

    If the users of those systems perceive they are slow, inefficient, hard to use, great, best machines ever - whatever they percieve, that is the reality.

    So a good IT staff does two things:

    1. Work on their C. I. A. pieces.
    2. Work to help the users percieve their systems as being C. I. A. good.

    Let's face it - this is why Microsoft is on 90-odd% of all desktop systems out there: people percieve their systems as working, as easy to use, and that everything else is inferior whether that is true or not.

    Once you convince them that a Linux or Mac desktop works just as well - if not faster and more securely - on their desk as a Windows box, and that they can use the same kinds of applications, you're set.

    I've had IT guys whom I respect greatly tell me they'd love to switch to "OS X", but don't want to because they fear the "learning curve". It's not a "noobie" issue at all - perception clouds everything.

    And Brauner made the right calls. To those who had problems, he showed them how it was easy. To those who thought he was being mean, he displayed himself as a "fun guy" with shirts and toys. To those who thought the system was "hard" he showed a secretary doing her job with ease - the person that all my programming teachers taught me to program interface for, since "if a secretary can run it, anybody can".

    Excellent work on his part for recognizing that the human element is as important as the technical one at times.

  11. Women can use Linux now? by Anonymous Coward · · Score: 5, Funny

    That's it, I'll switch to hurd.

  12. Sex Sells by Slowtreme · · Score: 5, Interesting

    Anyone watch that "The Apprentice" show. Two groups of 8 people, men on one side, women on the other. The first four tasks, the women stumbled around like lost puppies for 3 of them and yet won every time. The catch, they gave out thier phone number, while selling Lemonade for 10 bucks a cup. The guys couldn't sell jack.

    It's not surprizing that having a woman demo Linux, people are interested in learning.

    --
    Post: Sigged, for your pleasure.
  13. Re:Deodorant joke, anyone? by smack_attack · · Score: 5, Funny

    "Easy enough for a woman, made by boys in their mom's basements." /cliche

  14. Same in US, but unspoken by ackthpt · · Score: 5, Interesting
    Not that it's a great sales tactic: "You don't need that wimpy ease-of-use"

    Gotta keep the spin "Easy enough for *her*, so you can certainly handle it."

    Yeah, well despite all the lipservice for equality, there's still plenty of cavemen who think only a man can do such-and-such. A remarkable comment on futuristic magazine ads, back in the 50's, projected the lady of the house still doing all the work, just with more high-tech, work-saving tools. Watch day-time TV and the message that men and women have the same roles from back then is still there.

    Good leverage. Works with racism as a motivator, too. "Hey, that (insert ethnicity here) can do pretty good with a (insert tool here), guess I better be able to do as well or my arguments of everyone being inferior to (insert own ethnic group here) falls flat."

    Americans tend to have a lot of levers, thanks to lingering puritanical attitudes (watch the super bowl half time show? ;-) Careful how you try to apply them at work, though. The spin that "she can do it, so anyone should be" could land your butt on the sidewalk.

    PHB's OTOH could probably care less. Hit them with the true TCO and they're half in the pocket. Problem I've run into is most have this dinosaur attitude that Microsoft makes everything easier. If only...

    --

    A feeling of having made the same mistake before: Deja Foobar
  15. The only thing stopping Linux... by Teckla · · Score: 5, Interesting

    For a long time, I've been a huge proponent of ease-of-use. While I respected Linux from a technical perspective, I've long been dissapointed in it from an ease-of-use perspective.

    That all changed the last time I tried Linux. Knoppix, to be exact. It was jaw-droppingly impressive to me: the hardware recognition; the ease-of-use; the clean interface (KDE, in this case, though I suspect GNOME is just as nice); everything was polished and smooth.

    And then it hit me, there are only two things stopping Linux from making deep inroads into the desktop market these days:

    1. Drivers, drivers, drivers. Not enough hardware makers are bothering with drivers for Linux. Kudos to all the Linux folks writing drivers, but Linux is always at least a step or two behind. However, this problem may be solved if the project that allows Windows drivers to work under Linux is successful.

    2. Inertia. Everyone uses Windows, therefore...everyone keeps using Windows.

    My hope is that the low cost of Linux will keep driving people into its loving arms.

    So...how does this post apply to the topic at hand? Simple: anyone who has given modern distributions of Linux a chance already knows what I know: Linux is just as easy to use as Windows these days (or close enough that it doesn't matter), and the only thing holding Linux back now are the two items I listed above. Anyone who claims modern distributions of Linux are too hard to use probably shouldn't be using computers at all.

    -Teckla

    1. Re:The only thing stopping Linux... by tuffy · · Score: 5, Insightful
      1. Drivers, drivers, drivers. Not enough hardware makers are bothering with drivers for Linux. Kudos to all the Linux folks writing drivers, but Linux is always at least a step or two behind. However, this problem may be solved if the project that allows Windows drivers to work under Linux is successful.

      Frankly, I don't want most hardware makers to be writing lots of Linux drivers. I want them to build their stuff to use documented protocols (USB/Firewire/IDE/etc.) correctly so that their hardware Just Works everywhere. That way, I can pick up a piece of new hardware and have it run without any obnoxious CD loading, file downloading or kernel module installation whatsoever.

      That's the sort of ease-of-use we should be encouraging.

      --

      Ita erat quando hic adveni.

  16. Well, root, on my Linux box, receives no spam... by mark0 · · Score: 5, Funny

    ... so no penis enlargement ads... Therefore, when I'm using Linux, I know my penis is not in need of enlargement. Reason enough for adoption for me...

  17. Re:"the 'weaker' sex?" by orthogonal · · Score: 5, Funny

    Glad to see Germany's just as progressive as it was back in the day. /sarcasm

    Hey, they're making progress!

    At least they didn't finish the demo by invading Poland.

  18. Re:So Just how screwed up are these companies?!?! by Snad · · Score: 5, Interesting

    Deciphering all the typos in that post was an interesting experience...

    Regardless, the main point - that a corporation is a dictatorship - is factually correct. However, if you treat your employees as if they have no valuable opinions on the tools they will be using to do their jobs, then you will lose buy in, and have a revolt.

    The employees aren't exactly going to be turning up at their manager's door with pitch-forks and flaming torches, but they are going to be grumbling, moaning, bitching, whining, and likely looking for another job. Successful companies retain staff by ensuring they feel valued.

    Basically, treating your employees like shit gets you nothing but shit employees. Acting in a dictatorial manner simply because you can simply creates more problems than it solves. It is vital in large scale change projects to ensure that people at least feel like they've been consulted, even if you end up ignoring everything they've said.

    The productivity lost in replacing numbers of employees would be far more costly than simply throwing some toy penguins and a blonde bimbo into the equation.

    I am, of course, assuming that once the buy in was created by the "weaker sex" and toy penguin strategy there is sufficient training and backup in place - without which the entire project is doomed to failure anyway.

  19. Women... by derphilipp · · Score: 5, Funny

    Women...
    harder to understand than klingon,
    harder to handle than SAP,
    harder to resist than an open telnet port...

    Ain't women what we all do this for ?

    --
    Spelling mistakes: My is english spoken not tongue of mother.
  20. You know what that means? by gosand · · Score: 5, Funny
    That's it, I'll switch to hurd.

    The number of people using hurd just doubled!

    --

    My beliefs do not require that you agree with them.

  21. This is a great day by The+Bungi · · Score: 5, Funny
    Someone has just come up with step 2:
    1. Write free software
    2. Promote using techie bimbo and assortment of stuffed toys (was: ???)
    3. Profit!
    A great day indeed.