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RFID Tags For The Rich

Greedo writes "While reading this piece about designing 'experiences' in the Globe and Mail, I came across this interesting tidbit: If you're a frequent Prada shopper (and who on /. isn't?), the loyalty card in your wallet or purse contains a RFID tag that announces your arrival in the store. When you encounter a saleswoman, her handheld computer brings up your tastes, buying history, vital statistics and personalized suggestions from in-stock and coming inventory; the handhelds also place orders and book change rooms. Every item for sale bears an RFID tag. The RFID tags are courtesy of IDEO, and their website has a nice write-up of all the RFID-powered stuff at Prada, including the changeroom! I'm guessing this isn't coming to Wal*Mart's changerooms when they implement RFID. (Another write-up can be found here.)"

32 of 399 comments (clear)

  1. Messing with thier system by Anonymous Coward · · Score: 5, Interesting

    So what would it take to create a small device to send out random RDIF signals (a 'white noise' generator)?

    1. Re:Messing with thier system by cayenne8 · · Score: 5, Interesting
      Or...just have a reader...'capture' the person's personal RFID number...and then, transmit that number for yourself or someone else....

      Would be fun to see tons of snooty sales people running up to a guy dressed like a bum...

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:Messing with thier system by victor_the_cleaner · · Score: 3, Interesting

      Most systems will ignore RFID tags from outside a certain range. I work with a race timing company and we use a RFID timing system (ChampionChip). We constantly get bogus reads from other chip sources. The software that transfers the chip IDs to the timing software ignores any chips that aren't valid Champion Chips.

    3. Re:Messing with thier system by spacey · · Score: 2, Interesting

      So other questions are:

      What's the key management? If one of the reader units are removed from the sture, how hard is it to use it to get a valid key that can read all other prada rfid tags?

      How hard is it to break into the readers that the store's using? Can you have to floor people direct people to randong items?

      If the tags themselves are hard to game, can someone game the rest of the system?

      -Peter

      --
      == Just my opinion(s)
    4. Re:Messing with thier system by rworne · · Score: 3, Interesting

      That you may do. But imagine what the world would be like when this becomes more commonplace.

      Imagine going to a designer store to buy a nice handbag or whatnot for your better half when you are tagged head to toe with WalMart and JC Penny tags.

      Imagine trying to get help in such a store. It's hard enough getting help from the clerks if you don't appear to fit the "profile", but rich people sometimes dress like slobs too. Determining which is which is a simple matter of "loyalty cards", credit accounts, and sharing of customer info between stores.

      RFID will confirm to the staff you are not their type of "customer". They only attention you will attract is store security.

      Better yet, there are many jewelry shops with automatic doors that are locked and released by the staff after they look over the customer. Imagine this spreading to other kinds of shops now that RFID tags can be used. Wouldn't it be grand to be denied entrance based on what you wear and what cards you carry (and possibly the cash) in your wallet rather than just appearance?

      --
      I tried every decent and legal way I could think of to resolve the issue w/the business before I rented the chicken suit
  2. I'm reminded... by Spytap · · Score: 5, Interesting

    ...of the scene in Minority Report where he walks into The Gap and based on his retina scan is offered another set of pants similar to the ones he's bought there before...
    It creeped me out then and it creeps me out now.

    1. Re:I'm reminded... by GigsVT · · Score: 5, Interesting

      Should it though?

      If you lived in a small, isolated, town, the shopkeepers there would know far more about you than these corporations will ever be able to milk from audit trails.

      You don't hear people complaining when their waitress remembers what they like to drink...

      I'm mostly playing devil's advocate here, I value my privacy as much as anyone.

      --
      I've had enough abrasive sigs. Kittens are cute and fuzzy.
    2. Re:I'm reminded... by Goldfinger7400 · · Score: 2, Interesting
      It creeped me out then and it creeps me out now.

      Am I the only one who thought that was really cool that they could do that? I know I'd like to come to a store and have people be well equipped to help me get stuff efficiently.

    3. Re:I'm reminded... by nizo · · Score: 2, Interesting
      You wouldn't feel so bad if you entered the Gap store, and two scantily clad saleswomen arrived to try on gifts for your wife, since Gap would know:

      - You like scantily clad saleswomen

      - It is your wife's birthday the next day

      - Her size

      - You just got a raise at work

      - You never remember your wife's b-day

      - Your blood type, preferences re: scantily clad saleswomen, etc.

      Oh wait....

    4. Re:I'm reminded... by WormholeFiend · · Score: 5, Interesting

      "I would if she wrote it down and faxed it to every other store that paid her a buck for the info."

      There's this Starbucks I regularly visit. I'm quite peculiar with how I like my favourite drink prepared, and I've asked for it so many times, that at some point they started making it as soon as they saw my face.

      But the thing is, I don't always order the same drink everyday, so after preparing a few for nothing, they've learned to wait til I ordered before starting to prepare it.

      Humans are fickle. Put that in your paper trail, and smoke it.

    5. Re:I'm reminded... by dontspellsogood · · Score: 3, Interesting

      While I too don't dig people being able to track too much about me, it is really great for customer service. Re: someone new to you knowing all about you... well, if it makes my customer experience better then thats great.

      I know that if you stay at a Four Seasons, they keep a database record of you that is reviewed before you check in. They know you like East facing rooms, never use the turn down service, are allergic to feather pillows and always order up pancakes for breakfast. Not having to explain how I like my club sandwich (extra mayo) each time makes things so much easier.

      For $60/70 a night there's no reason why other chains like Embassy Suites or whatever couldn't track the same things.. especially if you travel a lot for business.

      --
      No, reelly I don't!
  3. Technical information on RFID? by JBMcB · · Score: 5, Interesting

    What's involved in reading an RFID? Is there a standard on what is on an RFID, with vendor ID's set aside as in Ethernet MAC addresses, or is it just a generic number format like with barcodes?

    It would be interesting to get a nice, sensitive, portable RFID antenna hooked up to a laptop and go, uhm, war-walking...

    --
    My Other Computer Is A Data General Nova III.
    1. Re:Technical information on RFID? by ch-chuck · · Score: 3, Interesting

      This question gets asked every time the subject comes up so I have one suggestion. The February 2004 issue of "Circuit Cellar" has a nuts-bolts article about RFID called "Low-Cost RFID Solution", but also states that "Many RFID protols are available only under NDA". It also refers to www.rfidjournal.com as a good starting point.

      --
      try { do() || do_not(); } catch (JediException err) { yoda(err); }
  4. What about changes in shopping preferences? by bad+enema · · Score: 2, Interesting

    Ok. So what if the customer totally changed his/her shopping habits? DaddyMoreBucks' 15 year old daughter might suddenly decide she wants to look (gothic/punk/gansta/whatever) instead of (gothic/punk/gansta/whatever). Doesn't seem like she'd be too keen on being haggled to buy something she's trying to change from.

    1. Re:What about changes in shopping preferences? by Kenja · · Score: 4, Interesting
      The odds of finding anything gothic, punk, or gansta at Prada is slim to not. If you are in the store, that's where you are shopping. Thus information about what you got there last time is relevent.

      I for one like being target based on what I buy. I get a lot of import DVDs from Suncoast. Thus they send me a catalog of movies that are like the ones they know I buy. I fail to understand why thats a bad thing.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
  5. Minority Report coming to us by Petronius · · Score: 1, Interesting

    I would love to see such a device. Would it be illegal under the DMCA?

    --
    there's no place like ~
  6. Re:The Prada Defense by mesach · · Score: 2, Interesting

    think about it, If they have your CC on file attached to your VIP Card, then all you have to do is select the merchandise you want and walk away with it, you will automagically be charged and I wont have to deal with any stupid sales people.

    --
    moo.
  7. Popularizing controversial tech by cookie_cutter · · Score: 4, Interesting
    Interestingly, in a recent Wired magazing article, Bruce Sterling argues that the best way to popularize genetically modified foods would be to promote them as luxury items:

    "if Fortune 500 CEOs sought it out to feed their children, the world would follow"

  8. Who to roll by baryon351 · · Score: 4, Interesting

    1. learn prada's RFID tags
    2. scan random people for them
    3. mug the people who have them

    Nice simple way to know who's got $$ and who hasn't. Random credit card numbers might be nice if you only want a few hundred from each of them, but oh what a platinum visa might be worth.

  9. In other news , House Burglars rejoice by Anonymous Coward · · Score: 1, Interesting


    now burglars can just point an antenna at a house and instantly calculate the value of its owners goods and wether its worth robbing or killing the occupants for the contents

  10. Forget the rfid - what's with the mirror? by jmichaelg · · Score: 2, Interesting
    The dressing rooms also contain a video-based "Magic Mirror" which allows a customer to see an image of their back. As the customer begins to turn in front of the mirror the image becomes delayed, allowing the customer to view themselves in slow motion from all angles."

    I'm tempted to go to Prada just to see the "mirror." For it to be a convincing substitute, you'd want a full length screen of some sort. Hard to believe thay've managed that so what exactly are you looking at when you look at the "mirror?"

    Speaking of mirrors, an old girlfriend loved the mirror in my apartment because for some reason it flattered her coloring - she just looked better in the mirror than she actually did. I can see the "magic mirror" playing games of that sort as well - hiding blemishes, slimming the wearer etc.

  11. Customizing the cash register by gentlewizard · · Score: 4, Interesting

    I've often thought that when you go into a fast food place (for example), the cash register should customize itself to your preferred menu items. You should be able to say, "I'd like my #6, please" and not have to say, "Big Breakfast, no hash browns, add a side of bacon, medium Diet Coke", and then later have to explain what they did wrong.

    It would clearly save money for the retailer, as the ordering process would be quicker and more accurate. It would improve the customer "experience" too.

    Instead of having the merchant suggest these items based on your past buying habits (intrusive), you could go to their website to set up your custom choices (say up to 6) and change them as often as you want. The clerks don't need to deal with the fact that everyone's choices are different, as the keys themselves change meaning when your RFID walks up to the register.

    1. Re:Customizing the cash register by stratjakt · · Score: 2, Interesting

      They already have that technology!

      There's a little deli around the corner that I eat at once or twice a week.

      When I go in, the girl says "Hi, steak and cheese lunch with everything to go, right?" And I say "yep". Usually she has it rung up and the cook has it on the griddle before I even make it to the counter.

      Sometimes I say "no", and she says "oh, general tso's chicken with fried rice then, right?" being as thats the other thing I get sometimes.

      --
      I don't need no instructions to know how to rock!!!!
  12. Re:Hmm.... by fermion · · Score: 2, Interesting
    The reality is that good salespeople remember customers. Good salespeople follow up. Good salespeople remember what you wanted and what was not available on you last trip. This is how good salespeople make money.

    At a good boutique, the personal touches are already there. What this device might do is allow Prada to hire substandard salespeople at cut rate wages and commisions. One would expect that service will suffer.

    If it is a world wide database,this might help them identify the jet setters. However, a stranger knowing too much might be kind of wierd.

    --
    "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  13. walmart changeroom rfid reader? you bet! by Lumpy · · Score: 1, Interesting

    The changing room is a prime location for theft. I'll bet you that the FIRST place a rfid reader is placed if the fitting/changeing rooms to nail the scumbags that go in with 5 items and leave with 4.

    have it alert the attendant that the person just entered the fitting room with 3 shirts and a portable DVD player or other non clothing item, or handed back less items than they entered with.

    --
    Do not look at laser with remaining good eye.
  14. I think that's the big issue -- by oneiros27 · · Score: 4, Interesting

    It's not what you know they're doing with it -- it's what you don't know about that they're doing with it.

    For instance, I heard that Giant [the grocery store chain] made more last year selling data about their customers than in profits from items sold in their store. In some ways, this is good to the customers, as it allows them to find an alternate revenue stream, and keep their prices down.

    But it's not spun like that. Hell, in this case, it's not even mentioned, so in my opinion, it's worse than them placing ads on shopping carts. And I've personally been creeped out when they scanned my card before ringing up any merchandice, and of the four coupons their system spat out -- three of them were items I had on the conveyor belt, that had yet to be rung up.

    Of course, I didn't like their spin on the cards, either. Probably because they were behind the curve, when I had who knows how many cards for every other business. [book store frequent buyers card, air lines, a couple other grocery stores]. At least with Safeway, the card was an alternative to needing to clip coupons from the book they'd send you each month. And with Kroger, they gave you a little keychain thing, and they guaranteed postage if it was dropped in a mailbox, so they could return your keys to you.

    But I'm still not convinced that your health insurance won't go up if you start buying medical supplies and scan your card in. [or cigarettes]

    --
    Build it, and they will come^Hplain.
  15. Re:Friendly local vs friendly global by GoodNicsTken · · Score: 2, Interesting

    Anyone else reminded of Minority Report? Substitute RFID tags for Retinal Scanners, and your there. That's where we are heading folks...

    I have no problem with a store doing this when I give permission. I also have no problem with RFID tags IN THE STORE. It's when they stay on after I leave with my purchase, open for anyone to read, that I have a problem.

  16. mental slavery by Doc+Ruby · · Score: 3, Interesting

    Being rich and being tracked is something of a resonant cycle. Frequent flyer miles, credit card bonuses, all manner of marketing perks and tie-ins, cobranded water, corporate discounts. Of course, the truly rich have personal shopper proxies, and themselves are not truly tracked - they can afford their privacy. But the "pretty rich", like the 90-98%ile Americans, are on the marketers' radar every minute, induced to report with a steady flow of "freebies" to gain their brand affinity and detect their tastemaking activities. The result is often a global disneyworld, where the only "choices" are designed by the marketers, and the "real world" never peeks through.

    --

    --
    make install -not war

  17. RFID tags for fun and profit by al!ethel · · Score: 3, Interesting

    I wonder if it would be possible to set up a home inventory using RFID tags. Put one on everything you own, then use trianglation to map out the position of everything in your home. Loose your keys? No problem. Just fire up the handheld, connect to the server, run an RF ping and run a search on "keys". I don't fear the misuse of RFID (well, too much) but I don't think many of the people using them really have an idea of how much fun they could be!

    --
    If I could get a firm grip on reality, I'd choke it...
  18. Re:Sorry for the stupid question but... by hesiod · · Score: 2, Interesting

    > what, is Prada?

    A clothing line for people who think they are important, like Gucci. Some people claim they are better quality, while most realize it's a bunch of hooey just to raise the price of a shirt 100x.

  19. Re:doesn't have to be isolated or small... by Anonymous Coward · · Score: 1, Interesting

    A chinese place just came under new management a month ago. I visited once for dinner, and the manager was thrilled. I walk by on my way home, and she waves to me. I took my G/F there last night and she was even happier.

    I know that they can't be doing well. The previous owners were horrible, and the place was greasy and dirty and the food was crap that I only ate out of desparation. The ingredients alone for my meal last night must have cut their profit margin very thin, and it was one of the best meals I've ever had. Ever.

    I'm going to go back as much as I can afford on a college kid's budget, because the food is amazing, and the service is friendly. I hope they make it.

    On the other hand, Panda Express pissed me off a few weeks ago. The same manager has seen me for 4 years now, and even took the trouble to remember my name and preferences. But one time somebody made an error in my favor (gave me an extra egg roll) and she had to take my food back and chew me and the server out. I'm not going back.

    The point, though, is that it's all about service, and if they sell a quality product and make me feel like I'm a human, then that counts tenfold.

  20. Who needs sales clerks? by jstave · · Score: 2, Interesting

    Why bother with a flesh-and-blood sales clerk at all? Hook the reader into a database and a monitor. You can even put a nice smiling emoticon on the monitor for that friendly touch.