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BudNet Tracks Your Suds
An anonymous reader writes "CNN is carrying a story about Budweiser's national internal sales tracking network called BudNET. It allows Anheuser-Busch to instantly track sales across the country, and 'If Anheuser-Busch loses shelf space in a store in Clarksville, Tennessee, they know it right away.' It brings up some interesting privacy issues, because according to the article 'The last time you bought a six-pack of Bud Light at the Piggly Wiggly, Anheuser servers most likely recorded what you paid, when that beer was brewed, whether you purchased it warm or chilled, and whether you could have gotten a better deal down the street.' Frankly, I don't want Budweiser knowing when I choose to buy their beer versus another brands."
...if you're drinking Budweiser, you've got bigger problems.
. . . about admitting you drink Bud.
People (men, in particular) will actually enter a store called Piggy-Wiggly when not accompanied by an infant?
Frankly, I don't want Budweiser knowing when I choose to buy their beer versus another brands.
Just pay with cash and they'll never know it was you!
I think this is a little more paranoia than we need.
If you bought directly from budweiser, they would know what you paid for, if it was cold, etc. So pipe down.
They can't really single out a person, or name a customer, there's no privacy issues here, at all. Just a company doing inventory control, to an extreme.
Runnin' On Empty
They aren't tracking YOU, they are tracking the beer. Unless I'm missing something, they have no way of connecting any one person with any one beer.
Urine tastes like American beer.
Frankly, I don't want Budweiser knowing when I choose to buy their beer versus another brands.
Then, don't buy bud!
The next remark is false. The previous remark is true.
They do that in two ways (again, according to the article): a "nightly sweep of their distributors' databases" and 2) on-site visits by sales reps who notice how the store is set up, whether it's selling room-temp or chilld beer (or both), and probably noting the class of customers.
Despite Michael's concerns, there's nothing in there about tying to individual customer purchases or even getting explicit sales data on competitors' products.
Yes, who knows what sinister things Bud will do with information they legally gleaned. Of course legal doesn't necessarily mean moral or right, but in this case I fail to see how Anheuser-Busch is going to violate your rights or do anything with the modicum of information they gather. Hell, I can't even find any info in the article that points to anything about tying a purchase to an individual rather than a store.
Does Piggly Wiggly have a kosher foods aisle?
HBI's Law: Frequency of calling others Nazis is directly correlated with the likelihood of the accuser being Communist.
You know I've bought a lot of embarrassing things at the corner market and haven't even gotten discount coupons for them during check-out at a subsequent visit (a shame). And to the point, I've never gotten any kind of marketing material from Trojans in the mail as a result of having bought ribbed at Safeway, so if someone's correlating my personal information with my condom-purchasing history, they're not being very enterprising (if they were, they'd have sold the information to my wife long ago).
What I'm saying is, there's a tacit assumption in the article that somehow your purchases are correlated with your name. That's more likely to be happening at your credit card company's clearinghouse than at the cashier's station.
There are no karma whores, only moderation johns
Privacy issues because they track their own sales?
I'm a little confused as this isn't really your rights online and anyone that think that it is obviously didn't read the article. This is just and article talking about the information system that Bud uses to track sales of their products. It's a supply chain thing. They're not doing anything devious to go about this, just having people track prices and sales and actually doing something with data.
Anyone can tell you that beer distribution is complicated, this just helps them better their distribution. Take off the tinfoil hats, nothing to see here.
My Slashdot account is old enough to drink...
Not you -- SOMEONE Yes Bud knows when someone purchased their product but they don't know who and unless they have a survey team out, they don't know why. Stuff like this happens all the time and for the most part it tends to make life better for all of us.
Where we have to worry is when a company starts mining all this data and does track it back to an individual person. When a credit card company or polititical/religious/charity organization can pick up the phone and find out what I watched for TV last night and what books I last bought or checked out at the library, that's when we need to be concerned.
And even if personal data-mining is possible it's no guarantee it will be used. For example, the EZ-TAG scanners on the toll roads you take can easilly compute your average speed between toll booths and issue you a speeding ticket if you were speeding but they don't. Why? Because the toll road comissioners would be voted out of office if they allowed that.
But drinking Bud always makes me that way.
"Prepare for the worst - hope for the best."
People.. Read the article fully. They track the BEER, not the person. Information like that is extremely important for the marketing of a product.
This information allows them to know there market, plan shipments and various other usefull things.
But instead you would prefer to assume they are tracking how many brain killing gulps of beer your drinking so they know when your drunk enough to use there super secret beer tracking brain scanner to download your life and the history of your poor sex life.
Personal Website
Why the very thought of anyone drinking such a low class beverage has CAUSED MY MONOCLE TO POP RIGHT OUT! And really, who drinks beer in this day and age anyway? Everyone should drink only expensive wine and scotch.
Why just the other day my chauffer took a wrong turn off of the freeway and pulled me past this run down little liquor store where this shabby looking man (who by the way was driving a Pontiac! A PONTIAC!!!) who hadn't shaved for a couple of days was walking out with a bottle of Johnny Walker Red. RED LABEL?! I exclaimed, exhaling a puff of cigar smoke and tipping my top hat back in a bemused manner. WHO ARE THESE CRETINS? I practically had my driver phone the police right then and there.
This is not big brother trying to control you life.. This is a company trying to do the best job of marketing they can. They are putting together as much data as they can, to market and sell their product as efficiently as they can.
Their not tieing this to a record of an individual person. They are not providing the data to the "Office of Homeland Security" to determine who the terrorist / non-bud-drinkers are..
They're just trying to see who is buying their beer.
Then, they'll use that data to more effectively target the low-income urban minorities, to keep them under the yoke of "The Man".
Insert 'Free as in beer' VS 'Free as in Speech' joke here.
Eagles may fly, but weasels don't get sucked into jet engines.
Geeze it's just inventory tracking. There's no "you" in the tracking so give it a rest. I'm sick of this idiotic scaremongering over these non-issues. Companies have a right to track their inventory and always have. This is just tracking to point of sale over the country. It's not merely anonymous tracking it's amorphous, there's no distinction between any of the buyers, they're tracking beer not people and they absolutely have a right to do that.
In ancient Sumer. That's right - in IRAQ.
Obviously, Beer (which the membership of al Qaeda are commanded by God not to drink) is in league with al Qaeda, just like the former secularist government of Iraq (which the membership of al Qaeda was commanded by God to overthrow.) Whatever the article-author may think - it is clear that cool, refreshing beer, or even hobo urine like Budweiser, is more of a threat to our freedoms than the brave members of our law enforcement community.
Therefore, DARPA has asked Anheuser-Busch to help them keep track of the treasonous fluid. Don't get me started on those frenchies and their wine.
The good and new comes from no quarter where it is looked for, and is always something different from what is expected.
Why would you drink Bud anyway? What a shitty beer. For all you non-USAians, contrary to popular belief, there are excellent beers in the States. Only Sheeple drink A-B and SAB (Miller) products. Disclamer: my father was a 25-year employee at Miller as a plant manager, and I grew up drinking Miller products. They are awful. I don't care if it paid the wages and for college. Man, is Miller Lite an abomination....
Something tells me that if people were to actually expand their horizons on the beer front, they would discover the Sierra Nevadas, Shiners and such that have nationwide markets and comprable pricing to Bud ($9 a 12-er compared to $11 a 12-er for Shiner). Guess what? These are small companies (relative to A-B) who are not going to fool with BudNETing your habit.
BEER: The cause of, and the solution to, all of life's problems -- HJS.
Comparing it to Windows will be a moot point, since El Dorado is going to have a 40% larger code base than XP.
First, to be clear, Bud doesn't know what 'you' bought. That would take them matching data from the credit card [assuming you purchased with a credit card], which they don't have access to, to the scanner sale [which only records what product was scanned]. All they are doing is making sure their product is available, all the time, and in the right product mix for the store/neighborhood.
/. is that way, right?]
A big problem in the beverage industry is 'out-of-stocks'. Most retailers use direct-store-delivery for beverages [bottlers put the stuff on trucks and tell the truck - sometimes in transit - where and how much to drop off at each store]. Before scanners, it could be days before an out-of-stock product was identified. Think about how much product moves off a shelf - per day, per store, per market - having no product on the shelf adds up quick.
The dollars manufacturers can lose due to out-of-stocks is huge. And retailers don't want empty space, and they don't want shoppers not finding their favorite product and going somewhere else. The manufacturer who figures out how to keep their merchandise in-stock efficiently will be a favorite of the retailer, especially if they are a big name like Bud, who also advertises a lot.
Companies like Bud use market research to determine the mix of products. Markets that have a higher Hispanic population may have a higher mix of beverages that cater to this group. But they don't know that 'you' specifically bought their product.
Nothing to see here...unless you're overly paranoid [but no one on
Who put this thing together? Me, that's who.
This whole idea of anonymity is getting out of hand. Guess what? Anonymity never existed and has never been protected by any government. The idea of being anonymous came out of people getting lost in the industrial culture. Before the industrial age, you tended to have few choices on who to buy from, and the store owner knew you and what you bought. He didn't carry anything that you didn't want people to know you bought, because it would soon be getting around if you did buy it. Now we're using computers to pull that all back together, but mostly for the old advantages of knowing how to serve the customer better. Budweiser is not really interested in gossiping with others that you bought a keg, so what's the big deal already?
I know people like the idea of having a protective shroud of mystery surrounding them. I hate to break it to you, but it's just a false sense of security. If you do something worth noticing, you *will* get noticed.
Javascript + Nintendo DSi = DSiCade
I even have a certificate to prove that I'm a certified Beer Master. You wouldn't believe how much work goes into making such a thoroughly below average beer.
LK
"Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
If I pick up a 6-pack at the local depaneur (7-11, corner store, etc) and pay cash, and the clerk prints out a cheap receipt on a cheap non-networked cash register, Budweiser will STILL know who I am, and if my bear was chilled or warm?
What, do they have a secret network of x-ray thermal spy sats that record all purchases of their product?
This whole article is overblown and exagerated. Not to mention it doesn't apply to many (most?) stores. At least around here. I don't know of too many corner stores around here that ask for your personal info when you buy beer.
[01-03-04 09:44:31] Beer Location: On the delivery truck.
[01-03-04 10:26:54] Beer Location: On the store loading dock.
[01-03-04 11:54:12] Beer Location: In the store refrigerator case.
[01-03-04 19:22:57] Beer Location: In customer's hand.
[01-03-04 19:24:03] Beer Location: On the store checkout counter.
[01-03-04 19:31:44] Beer Location: Outside the store.
[01-03-04 19:32:10] Container Event: Can opened.
[01-03-04 19:32:12] Beer Location: Inside customers mouth.
[01-03-04 19:32:12] Beer Location: Outside customers mouth.
[01-03-04 19:32:13] Beer Location: On the ground.
[01-03-04 19:32:17] Beer Location: In the gutter.
[01-03-04 19:32:23] Container Event: Can dropped.
But to make the hat, I have to buy the cans! Classic chicken/egg problem. Arrgg!
Please help metamoderate.
For that matter, most of the folks in the military. You see, the simple fact is, alcohol is expensive. And the great thing about alcohol is, the more you drink of it, the less you care about it.
So, typically, you get a case or two of the stuff you like to drink, and a case or two of something cheap. [exact numbers vary by the number of people involved, their prefered drinking habits, and at what point in the night they become incoherent]
As people get more loaded, you give 'em the crappy stuff. They don't really care. This enables you to get some good stuff, and some crap, rather than settling on the mediocre middle ground for everything.
Build it, and they will come^Hplain.
It always amazes me that it's the same people that scream and shout about privacy issues that come to websites like this one and continually post responses and journal entries about their stance on issues of political, corporate, and other signifigance. If you think somebody could build a profile about you based on the beer you drink, imagine the profile they could construct by piecing together every post you've ever made to websites on the Internet.
I hear each Bud is laced with an individual chemical compound not unlike a DNA for beer (or serial number). So they already know where you buy and once you piss the bastard out they have engineers down all sewer systems with receptors matching your DNA with the beers.. and bing bango NO PRIVACY FOR YOU!
serenity now!
Yes, the Albertson's chain went to a customer ID card about eight months ago. I suspected at the time that it was a way to raise the general level of prices on all the items without pissing off all their customers at the same time.
This is more-or-less what has happened. If you use a card (the cashier scans the barcode on the plastic card) then you get the sale items at about 20% less than the standard price. But at normal price, almost every item in the store is 20% higher than the other stores in the area.
In my neighborhood there are seven major grocery stores within a mile radius of my apartment, so I can take advantage of weekly sales.
That is, if I can find out about these weekly sales. I want to be able to go to a website and find out what each store is having on sale this week, and, what the normal non-sale cost is for each item for each store.
The stores treat this information like it was top-secret military data. They threaten anyone who records prices for comparison with arrest. There are signs all over the stores: "No cameras", "no notebooks".
Such contempt for the general public makes me very uncomfortable whenever I go into grocery stores nowdays. I've reduced my shopping at Safeway by about 95% and at Albertson's by at least 60% in the past year. The checkers are amiable but extremely slow. The management is scientifically selected to be crypto-fascist pinhead morons and the whole experience of 'doing' these stores is unpleasent. And I'm just a normal shopper: not a shoplifter or scammer.
The worst grocery store in the country has got to be Safeway. They constantly do bait-and-switch with items that are advertised at reduced price only to have you pay extra at checkout because the fine print shows that the item was not the sale item. Like for example, big signs saying that "Flavor Fresh" brand frozen peas are 79 cents for a pound. So you grab a pack only to be charged $1.29 at the register. Turns out that the peas you grabbed were "FlavorPac" brand which looks like exactly the same package AND was placed directly under the sign saying "Flavor Fresh" peas were on sale.
This happened to me so many times at Safeway that I call it the 'Safeway Shuffle' at the checkout; where they send someone back to check the price when you complain that you were overcharged. I was at the point where I was bringing a caliper to measure the width of the barcode line and comparing it to the barcode on the sale announcement, when I realized that there was a simpler and more elegant solution. Just get the fuck out of Safeway and don't go back!
I'm still amazed that they're still in business. But many places in California, they're the only store for miles around.
So, yes, I'm pissed that companies are collecting all this information about customers without allowing the customers to use it for their benefit. The internet really has changed everything: people really do expect a mutually benefitial relationship from all this information gathering.
This is the point that the business and management people just don't seem to understand. In the coming years, companies that share information with their customers will prosper and those that hoard and hide information will not.
I think it's a great application of data collection and data mining. They are collecting a load of data, some of it automated, some of it gathered by humans, integrating it, and using it to drive their supply chain. Isn't this a good use of IT?
...
The article is in the wrong category and is misleading, as numerous other people have pointed out.
Why not resubmit with a different category and talk about the novel aspects, like taking what the delivery guys observe about other items on the shelf and the clientelle, and how that gets fed all the way up to marketing plans? That's the real jewel of the article
This privacy stuff is getting out of hand...
It brings up some interesting privacy issues, because according to the article 'The last time you bought a six-pack of Bud Light at the Piggly Wiggly, Anheuser servers most likely recorded what you paid, when that beer was brewed, whether you purchased it warm or chilled, and whether you could have gotten a better deal down the street.'
It does NOT bring up any privacy issues, interesting or not. It's marketing data and there's no personal connection to the consumer whatsoever. Budweiser has a business obligation to determine where and how their product is selling.
Just because they say "you" in the text doesn't mean that "you" are part of the data collected. They're just using a purchase that sounds familiar to "you" to give "you" a frame of reference.
I'm surprised none of the privacy nuts have muttered the words "Ashcroft" or "Bush" in this thread yet, for no good reason, as is usually the case.
RP
Last Saturday, I purchased a 6-pack of Guinness (in bottles) from the Kroger in Clarkston, GA. No, I do not live near there.
I paid approximatly $7.50.
My intent in purchasing the beer was, in addition to enjoying its smooth robust flavor, performing a demonstration to amazed friends on how to remove the magic "rocket widget" from an empty Guinness bottle (without breaking the bottle of course).
There, I said it. Now the entire world knows what beer I purchased, when, where, and why.
What is the WORST thing that can possibly happen to me by making this public?
-CausticPuppy "Of all the people I know, you're certainly one of them." -Somebody I don't know
The local public utility has been tracking my water usage for years -- and they make me pay them to do it!! Worse than that, the long distance phone company not only tracks my phone calls, but they even track who I call and how long I am on the phone. My grocery store tries to track my grocery buying, but nobody lives at that address. However, Walmart does not have those stupid "shopper cards", so I shop there. Heck, I even think /. even keeps a record of when I respond and what I respond to.
You can't hide!
Are we being overly paranoid here... Unless they are checking and recording ID's at the door to gain Individual buying habits, I don't think this is intrusive, just good business sense. It would seem to me this is why, among other reasons, AB is number one. Inventory control SHOULD be a high priority. Beer, with a definite shelf life, is one business where this would be a benefit to the consumer.
Amen. But try telling that to the people who get pissed off when I wear my "NASCAR is stupid" T-shirt. After a couple of minutes of staring at it they figure out what it says, spit tobaccey on me, and tell their sister/wife to go git their shotgun out of the camper. Then they say "You think yur bettern me, just cause you have a shirt on." I try to explain that I just don't like NASCAR (when they tilt their head like a dog, I rephrase it as NAASCOR and it registers) and it doesn't reflect in any way on how I feel about him personally. Then they think I am some kind of faggot for having personal feelings towards him, and I have to quickly leave in my "furrin" car before the little lady gets back with the shotgun.
My beliefs do not require that you agree with them.
A grocery store near me has those. It's a mechanism that locks up that wheel when it is taken off the store's property.
Also, the wheel would be a bad place to put a RFID transmitter. The movement and vibration around there, as well as the fact that transmission distance would be limited by being near the ground, mean that there would be better places for it.