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Real Problems

Universal Nerd writes "Could Real be its own downfall? According to 'Find the Download in a Haystack', it could be. The difficulty folks have in reaching the free version of RealPlayer is forcing Minnesota Public Radio to look towards Windows Media Player as an alternative. I prefer good old MP3 or OGG streaming like the feeds offered at WCPE but I'm sure no 'serious' company would consider it because they don't have their digital rights preserved." See the CarTalk story from yesterday.

94 of 481 comments (clear)

  1. FP by Wiz · · Score: 5, Funny

    Hey, I might get my first ever first po... BUFFERING.........

  2. Good... down with Real by strictnein · · Score: 4, Insightful

    Good. I hate Real Player. It's always been the most annoying player out there. Downloading a copy is a bitch (although they've made it somewhat easier recently), that Real Message Center is annoying as hell.
    The message here for Real should be really simple. Make your player as easy to get as possible. Require two clicks to download. Content is King. Annoying software is not. Give me a real reason to register. Look at how sites like slashdot and fileplanet work.

    1. Re:Good... down with Real by Nebulo · · Score: 2, Informative

      From a Mac perspective, the RealOne player is pretty darn good. It's small, attractive, and doesn't annoy with meaningless popups and advertising. I'm thrilled that CarTalk is switching back - their Windows Media files wouldn't even play last week.

      Eric in Seattle

    2. Re:Good... down with Real by MoonBuggy · · Score: 4, Insightful

      Real need to take a leaf out of Adobe's book. Look at the acrobat reader - it's free, easy, multi-platform and does what it is supposed to and nothing more

    3. Re:Good... down with Real by Sporkinum · · Score: 2, Interesting

      I would venture to say that a lot of Public Radio listeners are Mac users. Wouldn't going with Windows Media format cut off all of those users?

      What generic format is cross platform friendly other than Real? Bear in mind that complete noobs have to be able to install it.

      --
      "He's lost in a 'floyd hole"
    4. Re:Good... down with Real by tepples · · Score: 3, Interesting

      Adobe Reader development is subsidized by sales of Adobe Acrobat software. RealPlayer seems to be subsidized by advertising sales. What business model would you suggest?

    5. Re:Good... down with Real by Liselle · · Score: 4, Informative

      They got the message on the download, anyway. I can get an .exe for the free version only two clicks from the front page.

      1. Big, orange "Download RealPlayer" button
      2. Little blue text link in the lower right

      Voila!

      --
      Auto-reply to ACs: "Truly, you have a dizzying intellect."
    6. Re:Good... down with Real by MrChuck · · Score: 4, Interesting
      Yeah, I dumped Real when it turns out that my illusions of privacy were clearly illusions.

      Windows? Nien, danke.

      Open Format with Open Tools and I'll be there.

      Stream it with multicast? Great, I'll be all over it.

      Sell my information to anyone with a quarter? Thanks Real, but no.

    7. Re:Good... down with Real by sqlrob · · Score: 5, Insightful

      What software is used to make the stream?

    8. Re:Good... down with Real by gcaseye6677 · · Score: 4, Insightful

      How about subsidizing the free player with sales of the streaming server products? Oh wait, they already are, but they can't get enough people to buy their overpriced server offerings to make this work. As has been pointed out in previous Real Player discussions, the people at Real have no clue how to run a tech company and are dense as rocks when it comes to making good business decisions.

    9. Re:Good... down with Real by cdrudge · · Score: 3, Informative

      And that makes it spyware how exactly? Spyware captures personal information about you our your computer usage and transmits it back to a third party. Most software updates just query some type of a file to see what the current software version/build number is. If the two don't match, offer the person a chance to update. Nothing nefarious, but then again I don't wear a foil hat.

      BTW: Disabling the updates is easy as going into the preference, changing to update manually and disable update notification on startup.

    10. Re:Good... down with Real by hendridm · · Score: 4, Informative

      Linky: http://www.bbc.co.uk/radio/audiohelp.shtml?help

      You get an ad-free, nag-free, spyware-free version of Real Player, thanks to the good old BBC and their unique deal with Real.

      Because the BBC is publicly funded, it couldn't justify using a third-party app that pesters BBC licence fee payers for more money - so they threatened to pull out of the Real deal (pardon the pun) if real didn't offer a nag-free version of the player.

    11. Re:Good... down with Real by athakur999 · · Score: 3, Informative

      I went to real.com.
      Click on the "Download RealPlayer" image
      Click on "Download Free RealPlayer" link on the right
      The download starts right up without asking for any other info

      --
      "People that quote themselves in their signatures bother me" - athakur999
    12. Re:Good... down with Real by Disevidence · · Score: 5, Informative

      That is complete bullshit.

      Read this.

      Memo's from people that use to work at Real or still work there. In one of them, she says the bbc player is exactly the same as the other one.

      --
      Think nothing is impossible? Try slamming a revolving door.
    13. Re:Good... down with Real by AKnightCowboy · · Score: 2, Informative
      I usally use me@me.com with a zip code of 12345. since it is 5 digits and windows programers never actaully check data being entered it's all good.

      You should use someone@example.com instead. Whoever gets stuck with me.com is going to be pissed at all the spam they get. :-)

    14. Re:Good... down with Real by Anonymous Coward · · Score: 4, Informative

      The RealMedia server is avialable in a limited stream use as a free download. As far as propriatary streaming media goes, well, atleast they're cross platform. I agree that nothing beats a streaming ogg/mp3 site for radio/music/audible-content in general, but until business realize they won't get anymore screwed that route than another (as far as preserving IP rights) we won't really see adoption of these uncrippled standards. Besides you can always rip and convert a real stream, it is possible. I'd be sad to see Real go, you have to give them credit for being the first to give us streaming audio of any real quality, and other than there pushing sales attitudes toward their commerical alternatives to there software, I can't find much to fault them for.

    15. Re:Good... down with Real by gl4ss · · Score: 2, Informative

      the problem isn't that much of that it isn't available. It's just that there's these 3 honking big pics yelling at you "FREE DOWNLOAD 14 DAY TRIAL", It's just confusing because none of those big free download signs take you to download the actual free version, it's the small light gray(against white background) "free realone player" link that takes you to the page that gives you 2 choices(get our BEST player, which costs, or our free player), after you choose the free one you get to a page that asks which mirror you want(and hey, that free version of the player is annoying as hell as well! you see, the confusion and smoke and mirros don't stop at just getting the download - it's annoying all the way to the day you uninstall it).

      the download is findable if you're patient and know how the real psyche works, but if you've never been to the pages before you're probably tricked into wasting some serious time on the pseudo-free download(that asks all information about you).

      --
      world was created 5 seconds before this post as it is.
    16. Re:Good... down with Real by dustmite · · Score: 3, Insightful

      Stream it with multicast? Great, I'll be all over it.

      Multicast? Are you sure? For this to be advantageous, basically everyone has to watch the stream at the same time. To stream to different users at different times (which is usually the case) then you're basically talking about unicast again, which is the current model.

      Furthermore, a lot of network hardware doesn't handle multicast well. For example, the majority of network switches treat IP Multicast packets as broadcast, because they don't do IGMP snooping, so they don't know who is part of the session. So if you're watching a streamed session, everyone on your LAN segment is getting flooded.

    17. Re:Good... down with Real by proj_2501 · · Score: 2, Informative

      Multicast? Are you sure? For this to be advantageous, basically everyone has to watch the stream at the same time. To stream to different users at different times (which is usually the case) then you're basically talking about unicast again, which is the current model.

      For live broadcast audio, that's exactly what you want.

    18. Re:Good... down with Real by Sick+Boy · · Score: 2, Informative

      Visit example.com, read the RFC referenced there, and be enlightened.

      --
      Does narcissism count as a hobby? --Shawn Latimer
    19. Re:Good... down with Real by joaorf · · Score: 2, Interesting

      Multicast is excellent for streaming on local networks. You can use high bitrate content without saturating the network.
      Real has multicast support on all its players.

    20. Re:Good... down with Real by Chester+K · · Score: 2, Interesting

      They got the message on the download, anyway. I can get an .exe for the free version only two clicks from the front page.

      They got the message on being an annoying and intrusive player too. RealPlayer 10, even the free version, has no ad popups, doesn't sit in your system tray, and spyware detectors say it's clean. From my initial glance over the preferences, all the "phone home" options are off by default too.

      I had to download it because of trouble I was having with Real Alternative and streaming settings; and I was very pleasantly surprised. There's no real reason to avoid having to install it anymore.

      --

      NO CARRIER
    21. Re:Good... down with Real by orthogonal · · Score: 3, Insightful

      And that makes it spyware how exactly? Spyware captures personal information about you our your computer usage and transmits it back to a third party. Most software updates just query some type of a file to see what the current software version/build number is. If the two don't match, offer the person a chance to update. Nothing nefarious, but then again I don't wear a foil hat.

      What you say is true, although we could quibble and say that by phoning home, the user's IP address and the fact he is using the software is transmitted, data that might be used against him if the software were, for instance, limited shareware or "box ware" (that is, not distributed over the 'net, but in a box).

      Still, sure, phoning home to check for updates probably is innocuous. But how does a user really know what's being transmitted when the software phones home (without attaching a packet sniffer)?

      It is just because any sort of phoning home can be mis-construed that I left it out of my latest freeware application. I very much wanted to use phoning home to get a idea of how much my software was being used, and I could have provided users with additional functionality via phoning home.

      But I decided that the possibility of mis-perception -- especially in the case of this particular piece of software, which required, in order to be useful at all, the user to enter his password for a service not affiliated with me, which my software would pass on to that service --made it unfriendly to include phoning home.

      Unfriendly, because it would arouse in some minority of users fears that my software was doing untoward things, and would induce some portion of those to not use my software at all -- and I didn't want to lock anyone out, even those with merely speculative fears.

    22. Re:Good... down with Real by MrChuck · · Score: 2, Insightful
      I've done this before in another thread, but...

      everyone has to watch the stream at the same time

      Or you can kick off a new stream every MINUTE and have 60 streams leaving your place (presuming there are listeners for each stream - if not, you only have $NumberListeners streams going out).

      So 60 streams of something popular where unicast would create, say, 1000 streams (one per user). Or more.

      a lot of network hardware doesn't handle multicast well

      Then it's broken. I don't have lots of sympathy for those that implement part of TCP. Windows machines are notorious for not acting on (TCP) windowsize-smallen ICMP requests. Its broken. I'm not going to change how I implement TCP because someone's stack is broken.

      It's not like Multicast is new. Or a poor idea.

    23. Re:Good... down with Real by joaorf · · Score: 2, Insightful

      Slashdot may be Linux biased on articles that are approved. But, if you read the comments, you'll reach the conclusion that most readers are Windows (l)users.

  3. Real alternative by Patik · · Score: 4, Informative
    They should just put up a link to Real Alternative.

    It plays Real files, and if you download the K-Lite Mega Codec Pack, everything else too (Quicktime, Divx, Ogg, etc.).

    It also includes Media Player Classic, which is a very nice player that picks up where Windows Media Player 6 left off.

  4. Re:well ... by JoScherl · · Score: 4, Funny

    I thinkitwas quite simple - just search the samllest link, somewhere at the bottom.

  5. Rights preserved? by MrChuck · · Score: 4, Insightful
    You can should it from the roof or send it out on cassette tapes and your "rights are preserved".

    OGG/MP3 do not remove your rights. Lets me clear.

    That people copy (and it's easy with Real and WMP - play it out through line out and record it in whatever you wish) mp3/ogg does not affect "their rights"

  6. Is Real their own problem? by sxltrex · · Score: 5, Insightful

    You besides having one of the most annoying install processes in the history of computers, hijacking functions the user had no intention of having Real handle, shoving registration down your throat with tons of opt-outs rather than opt-ins, having obtrusive background programs running even when you tell them not to...

    I think not being able to find the download link was the best part about it.

    1. Re:Is Real their own problem? by Motor · · Score: 3, Insightful

      Yeah yeah yeah. Real sucked. We've all heard it, and we all know it.

      What is more interesting is the recent drive to improve their image by making their software less obnoxious. Has it worked? Have they improved. If so, isn't it better to congratulate them and talk them up a bit, thereby encouraging further moves towards being reputable instead of still treating them like a leper not much better than some sneaky ad-ware merchant (however deserved in the past).

      --
      We all know that crap is king
      Give us dirty laundry!
    2. Re:Is Real their own problem? by chickenmonger · · Score: 5, Informative
      http://forum.doom9.org/showthread.php?threadid=683 99&

      A senior engineer from Real explains how to get RealPlayer 10 to act nicely on one's system. I followed the instructions, and it works quite nicely. However, if one has Real Alternative installed previously, one has to remove it completely using instructions found further down the page.

    3. Re:Is Real their own problem? by aflat362 · · Score: 2, Informative

      I refuse to install Real's player software on any of my computers for these reasons. It kind of sucks when I go to a site and Real Player is the only option for viewing their content. But I will not budge. Sometimes if I have time I send a letter to the webmaster requesting other formats (Like Quicktime) but usually I just get mad at Real and go about my business.

      --

      Conserve Oil, Recycle, Boycott Walmart

    4. Re:Is Real their own problem? by rnd() · · Score: 2, Informative

      No kidding! Real is some of the most annoying software in existence, which is why I don't feel sorry for them losing to Microsoft. I occasionally install Real, but always grudgingly. I'd prefer nearly any other format (even Quicktime with its kludgy installer and tendency to hijack).

      --

      Amazing magic tricks

  7. I'm no Real Player fan... by indros13 · · Score: 3, Informative
    ...but it only takes two clicks from their homepage to get the free player download started. Click "download" and then the bold, text link "Download free player."

    I believe that it has been more complicated in the past, but it's not particularly difficult (unlike searching Slashdot for a particular story).

    The most pertinent point is the Real-NPR deal. If the clickthrough for public radio listeners is making a free download difficult, then NPR has a legitimate complaint. Their users want a convenient and inexpensive way to access content. If Real can't accomodate, then screw them.

    --
    Under capitalism man exploits man. Under communism it's the other way around.
  8. It was the best of advice, and the worst of advice by The+Ultimate+Fartkno · · Score: 4, Insightful

    I second the recommendation of Real Alternative. Also, grab Quicktime Alternative and Media Player Classic. But codec packs? Hell NO! I learned much about codecs (and formatting and reinstalling) after I installed one of those godawful monstrosities. My advice is install a codec when you need it for the first time, and leave it at that. That K-Lite thing should be classified as a virus.

  9. Correct by broothal · · Score: 3, Interesting
    Real is indeed its own worst enemy. The technology behind the product is great! But:

    The hiding of the free player

    The non-standard installer

    The annoying "messages" that cannot be turned off
    are all reasons why people don't use their product any more. If they woke up and smelled the coffee, they could easily win back market shares.

  10. Audio streams are one thing... by SharpFang · · Score: 3, Informative

    about video streaming, Real is about the best one can get. The quality is less than average, but it comes at ridiculously low amounts of bandwidth. A 1.5h show compressed to 100M, in quality that is still acceptable, full 15-min cartoons that fit in some 10M files, this is what I haven't seen elsewhere. I'd hate to see Real be gone.
    In the other hand, Real could go open-source with all their client software and provide their existing infrastructure to host some web TV and radio stations, for a fee. This could encourage many people to accept RealMedia as a standard, seriously extending Real's market share, while not killing their profit.

    --
    45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  11. MP4 (via quicktime) by norwoodites · · Score: 2, Interesting

    What about some standards, MPEG 4 is very standarized and should be used. Quicktime plays it, IIRC Real also plays it so people have choices of what player they can use.

  12. idiotic that mp3 is not used... by Lumpy · · Score: 2, Insightful

    Sorry but mp3 streams better and is widely accepted. hell windows 98 wil play a mp3 stream out of the box without extra software...

    and somepne please explain to me the justification of "preserving digital rights" on a freely downloaded mp3??? that's like a sales flyer maker getting pissed that someone is taking the flyer he made for a special sale and bitching that someone made 100 copies of his sales flyer and gave them to other people... What? you dont want free redistribution and promotion??? that is plain silly..
    shoutcast works great, and is damned cheap to host/ licensing fees....

    --
    Do not look at laser with remaining good eye.
  13. Buffering.... by MisanthropicProgram · · Score: 2

    You now, that always pisses me off when it does that. I wish NPR would allow us to just download a WAV file or something! Maybe there's some sort of copyright issues involved with just having a file for download.
    I have a dial-up and I don't like tying up my phone line for an hour or so to listen to a program that's not offered in my area (Science Friday) or to listen to a show I missed.
    Aside from the occasional show I listen to, Broadband still isn't worth it for me - just in case any of you were to suggest DSL or something.

    1. Re:Buffering.... by Bilestoad · · Score: 3, Informative

      Get Streambox VCR
      Get Streambox Ripper
      (you'll find both on P2P networks, although Real successfully sued to have both products crippled or killed)
      Download and convert to your favorite format
      Don't forget to share!

    2. Re:Buffering.... by MisanthropicProgram · · Score: 2, Informative

      We got an interesting thread here ...Yes. What's wrong with that? I kick off the download at say 10:00pm -when I don't want any calls anyway and it finshes by 7:00am or 8:00am, again when I don't want any phone calls.
      Anyway, the point I was trying to make is that it would be easier for me to have a file locally playing instead of having to deal with the "BUFFERING" issue.

    3. Re:Buffering.... by nelsonal · · Score: 2, Interesting

      I think real's compression was one of the first to do a decent job with about 8k on voice data. It's got about 50% of the market for converence calls which usually stream at 6 or 8 kbps. Not sure if a streaming mp3 at 8kbps would have sounded as good in 1998. Either that or Real went in and compared file sizes with an 8kbps rm file and a 64kbps mp3.

      --
      Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
    4. Re:Buffering.... by AxelBoldt · · Score: 2, Informative

      mplayer -ao pcm followed by sox is also very nice for converting a given real audio stream to an .ogg. I like to do it in a cron script to time shift and archive my favorite radio shows.

  14. DRM shouldn't matter for Public Radio! by Entropius · · Score: 2, Insightful

    I prefer good old MP3 or OGG streaming like the feeds offered at WCPE but I'm sure no 'serious' company would consider it because they don't have their digital rights preserved."

    This argument is rubbish. Anything you can stream you can record (using Audacity or similar) and save; for that matter, anything broadcast over the airwaves you can record.

    Ultimately any form of broadcast/webcast can be converted to mp3/ogg with very little work. NPR should do everyone a service (that's why they're around, to do a public service) and just give us the mp3's/oggs.

  15. I don't see a problem. by arkham6 · · Score: 4, Informative

    After hearing all the bad things about downloading real player, I decided just now to start the download process of the free version to see how bad the website actualy was.

    I went to the website and glanced around for about 5 seconds, then clicked the link that said download. The next page was slightly confusing for about three seconds, before i saw the segment that said 'download free version'. Clicked that, then started my download.

    No problem for me.

    1. Re:I don't see a problem. by LS · · Score: 2, Interesting

      There are problems with your implied statement that getting the real player is not so difficult:

      1. You are a slashdot reader, not a typical user.
      2. You know that there is a free version of the player, and were specfically looking for it.

      All I know is that my 73 year old dad almost whipped out his credit card to watch a video someone sent him. Thankfully he called me first about it. Fuck Real.

      LS

      --
      There is a fine line between being a cultivated citizen and being someone else's crop. - A. J. Patrick Liszkie
  16. version 10 for OS X? by trillian42 · · Score: 2, Interesting

    After reading some of the positive feedback on the newest Real free player in the last story about this (the Car Talk one), I decided to give it another shot. The last time I thought about installing Real's player (probably a year or two ago), the whole process was so obnoxious that I gave up long before finishing the installation.

    However, to the best of my ability to figure it out, the new, less-obnoxious Real player must not have been ported to OS X yet. The free player I downloaded was still as obnoxious as ever, and I once again gave up before even letting it install itself enough for me to check the version number.

    Where are the quicktime feeds? O:)

    1. Re:version 10 for OS X? by CatOne · · Score: 3, Insightful

      Well, but Windows Media Server charges CALs to the streamer to serve content, so they hit the providers on the back-end.

      QTSS is the only one that's free TO stream. And it's also available as open source (Darwin Streaming Server). And it broadcasts standard MPEG-4, so you can watch it in any MPEG-4 compliant player (e.g. Linux), genius. By far the most open and standard format.

    2. Re:version 10 for OS X? by Angostura · · Score: 2, Insightful

      If you think the OS X version is obnoxious, you presumably haven't tried the Windows version.

      The Mac version is positively polite IMHO and lacks all the message centre horror.

  17. Absolutely. by Rick+and+Roll · · Score: 2, Insightful
    It has long been said on /. that Real is its own worst enemy. And it is actually quite simple. Real's uprise has been when they had a good and decent product, and their downfall has been when they got greedy with advertising, and just began adding various features to their products (such as unrelated, but integrated features including a non-streaming media player, and download tools).

    Their product was good up to and including RealPlayer G2. But now it sucks. And their product sucking has nothing to do with Microsoft. It has to do with being managed by people who do not understand what the users want.

  18. Not just that... by Tailhook · · Score: 4, Insightful
    It's not just the fact that they hide the "free" download version. Additional problems include;

    • Staggering bloat. That client is a mess of custom controls and bugs. At the moment, any attempt to use the menus causes a hard lockup of XP. Not just the client, the entire desktop.

    • An unwelcome background process that insists on reinstalling itself (on windows.) Amateur and petty. It makes me sick.

    • It's supposedly spyware. I don't know if this is the case, but there are rumors.


    The only reason I still suffer with RealPlayer in any form is MIT's OpenCourseware. The RealPlayer client has always been a PITA and Real has always been it's own worst enemy. They had more than half a decade of opportunity. Microsoft's Media Player has done nothing exceptional; just suck a lot less.
    --
    Maw! Fire up the karma burner!
  19. The whole streaming audio/video field's gone crazy by JessLeah · · Score: 4, Insightful

    This is RIDICULOUS! In one corner, we have Microsoft. 'Nuff said. In another, we have Apple-- QuickTime players for Mac OS/Mac OS X and Windows, and "grey market" potentially-DMCA-illegal playing via MPlayer. In another corner, we have Real, who SUCK in every way possible.

    And then, in the virtually ignored fourth corner, we have the stuff that isn't totally assraped by big (or not so big, in Real's case) corporations. MP3. Ogg. Freaking gzipped .AU for all I care. AND NO ONE USES ANY OF THIS STUFF.

    No, we have two choices: (1) Run Windows and/or Mac OS X and download some spyware-riddled bloatware from Apple, Real (ugh) or Microsoft (DOUBLE ugh), or (2) run any other OS and use a probably-illegal tool like MPlayer. (Oh, MPlayer isn't illegal, you say? Who the hell are you kidding? At the first nastygram from any big patent-wielding corporation, MPlayer's going bye-bye. As far as I'm concerned, thanks to our pal the DMCA, it's just another DeCSS waiting to happen.)

    This is FREAKING RIDICULOUS. Who benefits from any of this? It doesn't even seem as if MS and Apple benefit. Certainly, the "consumer" slash "end-user" slash "listener" doesn't.

    This is fucking asinine. I am getting truly disgusted by all of this ridiculous pushing of proprietary standards. SCREW THIS. What will happen in 20 years when someone needs to open a .wma file, but .wma has been extinct for a dozen years, and the only program that will open it will be Foobleblatz(R) AudioMasher Pro(TM), a pro-level audio editing tool "with support for over 500 current and previous codecs and encoding formats", for the equivalent of $999.95 2004 dollars?

    Audiovisual works are our cultural legacy. And we're blindly allowing corporations to seal up the standards used to encode these works to digital form. What the fuck is our problem? "Consumer groups" and publications like Consumer Reports should be screaming for open standards... but they don't even know or care what the problem is... Nor will they until around 2010 or so, when they try to play their old files and find that they can't...

    Imagine if Gutenberg's printing press was available only on license from Gutenberg Ltd., and that everything it printed used a special ink completely invisible unless you wear the patented Gutenberg Glasses(R), available for a MERE sum of 10 shillings. Think that sounds ridiculous? We're doing the very same thing today. Eventually, "dead tree" media will die, and the media used to replace it will be completely corporate-controlled, proprietary, and ... god, it's going to be a nightmare. The nightmare is already beginning, in fact...

  20. Re:Time for something new? by cascino · · Score: 2, Interesting

    Similarly, I used to think chopsticks originated in Asia, at least until someone made me aware of their creation as an enticing gimmick by immigrant restaurant owners in American mining communities in the 1800s and subsequent exportation to the Far East as a unique dining tool.
    This is offtopic - but are you sure about that?
    A quick google search yields many sites that report otherwise...

  21. Shout louder, SHOUT LOUDER, **SHOUT LOUDER** by dpbsmith · · Score: 4, Insightful

    A lot of companies seem to feel that if people aren't listening to their advertisements, they should make their advertisements louder... if people aren't paying attention to their advertisements, they should make them more intrusive... if people aren't buying the upgrade, they should nag them oftener.

    When my son was three years old, he used to act the same way. If you didn't pay attention to him, he thought the answer was to yell. Or pester. Or throw a tantrum.

    My three-year-old was wrong.

  22. Could be Worse... by acroyear · · Score: 2, Funny

    I went to try to download a Flash plug-in from Macromedia for Mozilla (back before the plug-in auto-install stuff was standardized in 1.4), and found that the download page was, logically enough, a Flash animation that I couldn't actually view in order to get the plugin.

    --
    "But remember, most lynch mobs aren't this nice." (H.Simpson)
    -- Joe
  23. Realplayer is annoying! by gringo_john · · Score: 2, Interesting
    It's no surprise that the use of Realplayer has declined. As mentioned in the Wired article, Realplayer installs a lot of *additional* software onto your computer.

    We used to have a Apache proxy server running on campus that allows authenticated off-campus users access to on-campus electronic resources. When users have their proxy server settings set in their browser (IE) to point at our proxy server, installing Realplayer will take these settings and use it for itself. From looking at the Apache log, it looks like Realplayer will try to *phone home* about once every 10 seconds...since it can't auththenticate through the proxy server.

    The logging of the Realplayer requests must have taken about 5-10% of the entire proxy log... It was a Real pain to look at the log for something when every few lines was a realplayer phone home request.

  24. Re:Time for something new? by Thanatopsis · · Score: 2, Informative

    Fortune Cookies. He's talking about fortune cookies. Fortune cookies are largely a Western invention. He's just confused.

  25. Re:Is the wording legal? by MPolo · · Score: 2, Insightful

    I'm sure "Best video and audio quality ever" means "Best video and audio quality ever in a RealPlayer product". That is, they're comparing Real Player 10 to Real Player 9 and earlier, not to WMA, OGG or any other competitor.

  26. Ok, I give by Beer_Smurf · · Score: 2, Insightful

    At some point people are going to have to accept the fact that digital data is copyable and you cannot change that.
    Accepting this fact will let them move on to a business model that uses copying and free distribution to make a profit.
    Perhaps shameless "Wayne's World" style product placement?
    Perhaps old early TV style adds done by the personalities?
    Then tell your advertisers, "we had X downloads and our projections say they will share it Y number of times."
    "Now pay us for X+Y viewers."

  27. Re:Let's make it easy for Real by nukem1999 · · Score: 2, Funny

    I don't know about the different colors part. I can just see it now:
    Premium = red text on purple icon on white background
    Free = white text on white icon on white background

  28. Digital Rights Management Management... by pla · · Score: 4, Interesting

    I prefer good old MP3 or OGG streaming like the feeds offered at WCPE but I'm sure no 'serious' company would consider it because they don't have their digital rights preserved.

    Do a Google search for "Net Transport". Only runs on Windows, AFAIK, but it allows you to download almost all MMS (WM) and RTSP (Real) streams. Not exactly easy to use (unless you use MSIE, in which case it integrates seamlessly - But personally, I'd rather suffer through it's awkward interface than use MSIE), but it works.

    Also, you might want to look into Real Alternative and QuickTime Alternative. These don't always work, but when they do, you get to play the content through WMP classic (6.something), which doesn't disable the "save" option.

    Finally, for those difficult newer QuickTime streams, set your TMP and TEMP environment variables to a network share on a Linux box - Although Windows will lock the files so you can't copy them, Linux won't honor that lock (meaning, from a shell on the Linux box, you can just watch as the file appears, wait for it to finish, then copy it to "blah.mov" to keep a copy.


    And, AFAIK, none of these violate the DMCA. Simply by virtue of having the ability to play such files over the net, you already have "access" to them. This just enhances the flexibility of what you do with that access.


    Okay, I've shared my Tips of the Day... Now, anyone know a way to save RealOne streams? I have yet to find a way to do so...

  29. Open source RealPlayer (more or less) by MPolo · · Score: 2, Informative

    The Helix player (which is somehow subsidiary to Real) handles RealPlayer 10 files and is open source. Here is a link to their web page.

  30. Re:The whole streaming audio/video field's gone cr by njdj · · Score: 4, Insightful

    Oh, MPlayer isn't illegal, you say? Who the hell are you kidding? At the first nastygram from any big patent-wielding corporation, MPlayer's going bye-bye. As far as I'm concerned, thanks to our pal the DMCA, it's just another DeCSS waiting to happen.

    Just because the US legal system is owned by big corporations doesn't mean the rest of the planet is in the same mess as the US. I see no credible threat to my use of mplayer. I don't live in the US and I didn't download it from the US and for that matter, it wasn't developed in the US.

    The rest of your comments seemed sensible.

  31. Real, WMP, QuickTime and Macs by Spencerian · · Score: 3, Informative

    There is a Windows Media Player for Mac OS X and 9 that, like its RealPlayer for OS X counterpart, has few annoying "features' that appear in their Windows counterparts. Generally speaking, Mac users can use the streams from the major sites like NPR unless the streaming site has intentionally identified the Macintosh browser or player and refuses access, whether the stream is compatible or not.

    WMP for Mac's streaming ability works fine. But this player, unlike the one built-in with Windows, only plays WMA streams and files, and lacks the iTunes-ish MP3 player features.

    Of course, aside from the free RealPlayer (which, if you look at this link on a Mac browser that IDs itself as a Mac browser shows a simple link in the right corner to the free RealPlayer), there is QuickTime, which also plays streams well, but there are few sites that use it (one is Cartoon Network's Star Wars: Clone Wars site).

    --
    Vos teneo officium eram periculosus ut vos recipero is.
  32. Re:well ... by no+longer+myself · · Score: 2, Funny
    just search the samllest link, somewhere at the bottom.

    It was on display on the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying "Beware of the Leopard."

    Sorry... It just reminded me so much of that quote.

  33. My favorite quote... by Logan_Fu · · Score: 3, Funny

    ...from the article:

    "Jeff Chasen, general manager of desktop players for RealNetworks, said the company has made "great strides" in redesigning the download page to make it easy for people to find what they want right away.

    "We're working on improving that page and working to get people what they want as much as possible," he said. "It's tricky. We have to offer both somehow."


    Here's how you do both, Jeff. Clearly label the free player. Clearly label the one that costs money. Let the user choose which one he wants.

  34. You Will by blunte · · Score: 3, Insightful

    Soon you'll start seeing Message Center popups. You'll get random notices that a new version of Real is available. You'll get spurious requests to register.

    Oh yeah, then go "uninstall" it. That will appear to remove it. Then later you'll get Message Center popups.

    Then go remove any reference to Real from HLMS\Microsoft\Windows\CurrentVersion\Run. You'll still periodically see crap.

    --
    .sigs are for post^Hers.
    1. Re:You Will by chachob · · Score: 2, Informative

      actually, version 10 has opt-out settings in the preferences for message center, so you wont see it again. you can also disable auto-update, so you wont get those "random notices that a new version of Real is available."

  35. For everything MS does wrong.... by BladesP9 · · Score: 2, Interesting

    I have to say that for everything that I feel Microsoft has done wrong, they really have done pretty well by windows media player in terms of streaming content. I used Windows Media for most of the streams that have it and I'm on a Mac. I don't have to worry about pop-ups, banners, or any of the other annoying set up things that I do with RealPlayer and almost everyone is carrying a Windows Media Stream. I still think that Windows Media is inferior to iTunes for downloadable music and content, but that's another discussion.

    For streaming radio and television - I really prefer windows media. Now if I could just find a way to stream windows media files from Linux.... :-D

    1. Re:For everything MS does wrong.... by dillon_rinker · · Score: 2, Interesting

      True. And in Nazi Germany, the trains ran on time. There's a silver lining in every cloud, I guess.

      If Real had $45 billion in cash reserves and could bundle their player on almost every PC sold in the world, do you think they'd work so hard to be annoyware? Or do they do it because Microsoft has taken away almost every other opportunity for Real to make money from their products?

      The smart response to this is "Real should make a sleek clean player and make money on the server software." Right. Look where that got Netscape when Microsoft began bundling an HTML viewer with Windows. I suspect the folks at Real are embarassed about the annoyances they built into their product but feel they don't have any other choice if they want to make a profit. And profit's what it's all about, unless you want to pay the bills by enriching some other enrepeneur instead of yourself.

  36. Do people want to register with Real? NO! by mttlg · · Score: 5, Funny

    I wonder if they know how to take a hint over there...

    no@no.no already has an account.
    nono@no.no already has an account.
    nonono@no.no already has an account.
    nononono@no.no already has an account.
    no@no.no.no already has an account.
    nono@no.no.no already has an account.
    nonono@no.no.no already has an account.
    nononono@no.no.no already has an account.
    no.no@no.no already has an account.
    no.no.no@no.no already has an account.

  37. Re:The whole streaming audio/video field's gone cr by Our+Man+In+Redmond · · Score: 4, Informative

    At the first nastygram from any big patent-wielding corporation, MPlayer's going bye-bye. As far as I'm concerned, thanks to our pal the DMCA, it's just another DeCSS waiting to happen.

    Um, you do know that Mplayer is made by a merry band of coders from Hungary, don't you? They have a great deal less regard for US copyright concerns than Norway.

    I share some of your concerns but I don't think this is one we really need to worry about. In fact if by some perversion of nature, law and justice F/OSS were to be banned in this country it would move to places like Hungary and Taiwan, and flourish there. And yes, it would make criminals out of a lot of us.

    --
    Someone you trust is one of us.
  38. Re:It was the best of advice, and the worst of adv by Anonymous Coward · · Score: 4, Informative

    And what the heck did it do exactly? I've installed the k-lite mega codec pack on no less than 10 computers, and NEVER had a problem. In fact, I carry it on my USB keychain drive, just in case.

    It's a very convenient way to get the most used codecs and even some of the more obscure ones.

  39. Not flame by H8X55 · · Score: 4, Insightful

    As broadband becomes more prevalent the tech I.Q. of the average user drops. I really hate to blame the BOFFs (wait, no I don't!) but sometimes a little common sense and a little reading go a long way.

    Most folks don't read web pages anymore. They look at the bright and shiny widget graphics and click away, click click click until they are "Somewhere They Don't Want to Be" TM or can't figure out where they missed the boat. As it sits now, hit up real.com and you are literally two clicks away from downloading the free player. I think I installed it a few days ago before this news item hit, and believe it was three or four, but still no big deal. Now, had I not read the links I was clicking, or clicked blazing MEDIA PLAYER graphics that were on display I'm sure I would have gone down a more difficult path, and cause me many more clicks to get the free one.

    Remember, it's Real's right to sell their premium player. We don't have to like it, and we don't have to buy it. Frankly, I'm surprised they even still offer a free version. They can set their site up however they want to encourage downloaders to buy the premium player as opposed to the freebie. I've visited sites that offer free applications and have done a much better job of hiding the goodies behind the curtain than real.com.

    And to say they shouldn't sell their application at all and just subsidize it's expense off the greenbacks of the server side applications is just crazy. Even the free player is more than a simple "viewer" that other companies give away (Adobe, Crystal Reports, Microsoft). It's an actual full blown application. The premium player also offers content that costs money.

  40. Installation by TeachingMachines · · Score: 2, Interesting


    I just downloaded and installed the "free" player... Wouldn't be surprised if they recently changed their site to make it easier to download the free version.
    The problem that I saw was that it tried to take over my machine:

    1. It wanted to change my registry defaults so that real would be the player for any and all media that I use (.mp3, .mpg, .wav, DVD, etc., etc.).
    2. It wanted to put icons everywhere (startup, taskbar, etc.)
    3. It asks for a bunch of personal information (WTF? Why do I need to give them that so that I can play their files? Should be illegal.)

    Any newbie would be too scared to not change all of their defaults, not put icons everywhere, and not give out their personal information. It doesn't matter if the "free" Real is now easier to install. The player takes advantage of the fact that most people don't understand that all of the above tasks are completely optional. The only free media player out there is MPlayer, and that's the one I'll be using from now on. Let me go and listen to my music in peace.

    --

    The Death Penalty: Killing people to show others that killing people is wrong.
  41. Re:Do people want to register with Real? NO! by spacefight · · Score: 4, Informative

    You can always use the reserved (and therefore hopefully nullrouted) example.com domains as described in RFC 2606, eg info@example.com

  42. That's precisely the issue! by dasboy · · Score: 2, Insightful

    "A senior engineer from Real explains how to get RealPlayer 10 to act nicely on one's system." Explain to me why a "senior engineer" is needed to help us make the Real player work properly (by properly I mean in a simply and unobtrusively)? It is refreashing to find that other people are as annoyed with the "hide the free player" game that Real has been playing -- I thought I was the only one.

  43. MP3 Streaming by corinath · · Score: 2, Interesting
    I prefer good old MP3 or OGG streaming like the feeds offered at WCPE but I'm sure no 'serious' company would consider it because they don't have their digital rights preserved.

    Actually, some radio stations do. One of my favorites, WLS, in Chicago, offers streaming in Windows Media, Real, and recently they added MP3. They are a very big and popular AM station, they claim they are the most listened to AM talk station on the internet. So there is at least one very large, or serious, company that is willing to use MP3.

    Of course, one company doesn't mean everyone is willing, but it certainly is a start. I expect this is easier for talk radio because they own the rights to everything they broadcast (syndication aside) so they are free to let people copy it at will. Of course, a music station has to make an attempt to prevent copying, so even though it would be nice, I don't see them using MP3 or OGG ever.

    --
    Hockey - Canada's gift to the world
  44. FM isn't "preserving their rights" either by Jeremi · · Score: 3, Insightful

    At home I have an FM alarm clock radio tuned to NPR, with the headphone jack plugged in to my sound card's line-in jack. At the appropriate time, a scheduler program starts recording from the line-in jack and encoding to an mp3 file in my p2p client's "Shared files" folder. Thus every NPR program is available to me in mp3 format as soon as it goes out over the air. And they are worried about their digital media rights? The horse is out of the barn folks.... let it go.

    --


    I don't care if it's 90,000 hectares. That lake was not my doing.
    1. Re:FM isn't "preserving their rights" either by /dev/trash · · Score: 2, Insightful

      Has the reception for your Clock radio ever gotten staticky? Mine has.

  45. Speak of the devil... by retro128 · · Score: 2, Informative

    I was just mulling over the thought of installing the new Real Player to see if they got over the insane tentacleware complex they seem to have given RP9. According to the reviews on download.com, apparently not. Looks like it'll continue to be Real Alternative for me!

    --
    -R
  46. Contact Minnesota Public Radio by LS · · Score: 4, Informative

    Please call or e-mail Minnesota Public Radio, and let them know why you think an open format should be used for streaming content. Here's some reasons I can think of:

    * It's pulbic radio, it's funded by taxpayers and supporters, so it's a public resource. All the content should be freely available using open standards

    * Open standards like MP3 are supported by the most applications

    * Open standards like MP3 are best supported across platforms

    * Free software can be used to implement streaming

    * They will support the good will of the technically astute in their audience, who are also a source of funding

    * Any other good ideas? Here's the contact info, from their web site:

    EMAIL
    mail@mpr.org

    TELEPHONE
    General Inquiries: 651-290-1212 or 800-228-7123
    An MPR Member/Listener Services associate will answer your call between 8:30 am and 5 pm CT Monday-Friday. Beyond those hours, you may leave a message and your call will be returned within two business days.

    MPR Newsroom line: 651-290-1424
    News releases may be faxed to the newsroom at 651-290-1295. News tips may be e-mailed to newsroom@mpr.org. E-mail addresses for individual reporters may be found on the newsroom look-up page.

    Midmorning or Midday call-in shows: 651-227-6000 or 800-242-2828
    We are not able to include emails to shows in progress. If you would like to leave comments for Midmorning, call 651-290-1171.

    MAIL
    MPR Member/Listener Services
    45 East Seventh Street
    Saint Paul, MN USA 55101

    MEDIA INQUIRIES
    Andrea Matthews, 651-290-1303 or amatthews@mpr.org
    Suzanne Perry, 651-290-1276 or sperry@mpr.org

    LS

    --
    There is a fine line between being a cultivated citizen and being someone else's crop. - A. J. Patrick Liszkie
  47. Where is the download for a Sun Solaris version? by Ungrounded+Lightning · · Score: 2, Informative

    While we're at it, where is the download for a free version for Sun Solaris?

    The last one I was able to find was 6.0.4.216 (Beta), on their "community supported" subsection, which I installed in May of 1999.

    Darned thing doesn't support most of the stream casting sites these days, and even the workarounds that used to work (digging the URL out of the file droppings in /tmp and reentering it from a menu) usually don't work anymore.

    --
    Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
  48. 'Find the Download in a Haystack' eh? by Compenguin · · Score: 2, Insightful

    The pot calling the kettle black.

    I couldn't find the Linux download in the hastack for Windows Media or Quciktime. Real: 1, MS, Apple: 0.

  49. it's their own fault by VAXGeek · · Score: 2, Insightful

    At some point at Real, someone noticed they had a payware player and a freeware player. "Hey, maybe if we hide the freeware one, people will buy the payware!" That's real ethical guys. Maybe you'll trick a few people (a lot of people) into paying $29.99 for NOTHING, but I guarantee no one will pay ever again. Quicktime has the right idea with licencing if you ask me. Real is a trashy piece of spyware that contributes nothing to the Internet as a whole. I'd like to see an open standards audio streaming solution be used, but at this point I would just settle for seeing Real file for Chapter 11. (Coming any day now).

    --
    this sig limit is too small to put anything good h
  50. Instead of bitching on slashdot... by bjornc · · Score: 2, Interesting
    ... I emailed them.
    To Whom It May Concern,

    I am writing to express a viewpoint on the issue of the digital media format used by Minnesota Public Radio for its streaming programming. My impetus for writing was an article on the web site Slashdot (http://slashdot.org/article.pl?sid=04/04/06/17122 36&mode=thread&tid=141&tid=188), which referred to an article on Wired (http://www.wired.com/news/digiwood/0,1412,62617,0 0).

    According to the articles, MPR staff are considering switching the streaming and archived digital audio format from RealAudio to Windows Media. The article indicates that MPR is frustrated with the difficulty of locating the free player, that the free player is getting more confusing, and Real's aggressive marketing practices.

    I would argue that Windows Media Player is no better, and both share other problems as well: they are more closely tied to the Windows platform, and are not available at all on the Linux platform.

    I believe that MPR, with its interest in serving the public, should instead consider streaming MP3 or Ogg Vorbis technologies, which allow end users the ultimate choice in which software they use to hear content (among many free, often pre-installed packages as well as commercial ones), require less licensing investment on your part, and have no obtrusive advertising or marketing strategies to pay for them. These technologies are typically easier to deploy, more stable and robust, and require little to no infrastructure or software investment beyond the proprietary technologies you are considering.

    Almost every modern computer on the most common platforms (Windows, Mac OS, Linux, UNIX) come with a free player capable of handling MP3 and Vorbis streams. This is not true for Windows Media nor Real content.

    I have for years been an NPR/MPR listener and supporter. I am dedicated to both the concept and reality of public radio, and consider it a blessing that I live in an area where I can receive the quality programming that MPR has to offer. I believe that MPRs use of proprietary streaming media technologies is bad for listeners specifically and bad for the Internet in general, and that MPR has the power to make a major positive change in how it reaches its listeners. For me specifically, I don't listen online because it would require using RealPlayer.

    Thanks for listening,
    Bjorn Christianson
    --
    i have no legs.
  51. direct link by rakerman · · Score: 2, Informative

    This "only 3425 clicks away from the home page" stuff is baloney. Why not use http://www.real.com/freeplayer/?rppr=slashdot ?

  52. Re:Real might be more appealing without the SPYWAR by Sivar · · Score: 2, Funny

    Yeah, and a search for "Real Player ate my dog" comes up 119,000 hits.
    Does that mean that there are 119,000 instances of people discussing Real Player eating their dogs?

    --
    Computer Science is no more about computers than astronomy is about telescopes. --E. W. Dijkstra
  53. RealNetwork's Fundamental Mistake by mhotas · · Score: 2, Interesting

    RealNetwork's fundamental mistake is in trying to control their users, and being slippery in dealing with their users. Everyone understands that they need to make a buck or two to stay in business. But that doesn't mean it's ok to extricate consumers from the driver's seat. Many companies have figured out how to sell with integrity -- why not Real? Examples are Google (Adwords), Salon (Click-through ads or pay subscriptions) and the DivX video codec(3 versions / models) all of which allow users to easily make an informed choice.

  54. Meh. by JMZero · · Score: 2, Insightful

    I can find it pretty easily, but I know what I'm looking for. I know that it's there. I know that I'm going to have to look for the right link. Most people don't have these advantages. It's the same story at DivX.com, or even QuickTime. There's people that believe they're watching movies illegally because they aren't using QuickTime Pro.

    But enough with them - Real has always been the worst offender here. And I'm not suggesting they're bad people, just stupid.

    Real could have been a contender, but they couldn't decide on a business model - sell client or sell server - so decided to try selling both. You just can't do that - you have to get one, and use it to get the other.

    Maybe have a sideline selling a fancy client, but your bread and butter is getting your client installed everywhere and then milking content providers. Look at the success of MacroMedia. They made it "dead easy" to install Flash, and it pretty much just isn't an issue for most users. Their good plan, and decent software, means they're making money.

    --
    Let's not stir that bag of worms...
  55. Your search - "Real Player ate my dog" - did not.. by D4MO · · Score: 2, Informative
    --

    Rocket science is easy. Neurosurgery, now *that's* difficult.
  56. Re:Your search - "Real Player ate my dog" - did no by Sivar · · Score: 2, Informative

    Er, remove the quotes. I put the query in quotes to separate it from the rest of the text. My mistake.

    --
    Computer Science is no more about computers than astronomy is about telescopes. --E. W. Dijkstra
  57. Acrobat is a hog by mopslik · · Score: 2, Informative

    the acrobat reader ... does what it is supposed to and nothing more

    I wouldn't say that Acrobat reader does only what it's supposed to do. It's one hell of a resource hog. Upgrading from Acrobat 5, I find that 6 takes approximately 3X the time to load because of all of the default (read: useless) plugins.

    Fortunately, you can disable most of the unused features and get it almost as fast as previous versions.